• MNC
• Up to S$4,000
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean proficiency level required to manage and outreach to Korean-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

We are seeking a game customer service specialist based in Singapore to support our global user communities.

Job responsibilities:

• Provide customer service support and technical or game issue resolution via email, chat and other online social media platforms. (Google play, Apple store,Steam community and comments,Facebook main page,Discord ,Twitter(X),Youtube,Email etc )
• Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism.
• Working with game operation team closely and escalate issues to appropriate teams when necessary.

Requirements:

• Candidate must possess at least a diploma or above in any field.
• Fluency in verbal and written communication skills in English ,Chinese. And using google translating tool to help our customers in other languages.
• Possess customer-focused mindset , love to play our games and well know the game content.
• At least one year customer service or relevant work experience.
• Candidate must be open to all shift and to work on weekend
• Proficient in internet, main social media, foxmail, Word and Excel.

Responsibilities / Job Description:

• In-house / on-site servicing, maintenance & calibration of portable and fixed instruments and equipment such as gas detectors, flow meters, testing machines, control panels etc
• Manage projects for remote sensor monitoring and fixed detection systems including customized control / monitoring panels
• Attend site visits to determine project requirements
• Preparation of technical documentation
• Conduct product training / demo / presentations
• Attend a wide variety of job sites such as process plants, factories, marine vessels (occasionally)
• Working at height occasionally required

Requirements:

• Customer oriented, independent with a positive working attitude
• Min. Diploma in Electronic / Mechatronic Engineering or relevant qualification
• Min. 3 yrs experience related to servicing of electronic / electrical instruments / equipment
• Class 3 Driving license
• Remuneration will correspond to relevant experience

We offer:

• Salary that shall commensurate with related experience
• Medical benefits, Bonus, etc

The successful candidate will be given broad exposure across our application groups and will have excellent career advancement opportunities in line with our continued business expansion.

Job Highlight:

• Location: Central

Job Responsibilities:

• Provision of appropriate welcome/farewell services upon patrons’ arrival or departure.
• Assist in enforcing venue’s Conditions of Entry and Emergency Management Procedures as necessary.
• Engage with patrons throughout the event to enhance the service experience.
• Respond to patrons’ feedback and take appropriate timely actions.
• Escort patrons to respective locations within the Venue.
• Provide support to the Customer Service team, as and when required during the event.

Requirements:

• Preferable with at least 1 year of experience in Customer Service in the Hospitality Industry or Airline Industries

We regret that only shortlisted candidates will be notified. Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

• Contact previous customers to market current promotions
• Attend to customers who call-in with enquires and request for quotations, or directing them to the appropriate sales person
• Assist sales persons to prepare quotations for customers orders
• Provide delivery status or updates of customers’ orders, coordinate changes if necessary
• Update changes in customers’ information
• Update inventory records, customers’ sales records and price change information
• Coordinate with store for collection and delivery of goods
• Perform any other Ad Hoc projects and assignments as and when required

Job Requirements

• Singaporean, PR or LTVP only
• Must be proficient in Malay language as our customer base is mostly Malay.
• Job is currently temporary for a 4-weeks period from 12 March 2024 to 8 April 2024.

Job Responsiablities

At Compass Group Singapore, we believe that nutrition and wellness are at the heart of a healthy and fulfilling life. As a Senior Nutritionist, you will play a pivotal role in shaping the way our company approaches nutrition, allergen management, and overall well-being. You will be part of a team that is committed to making a positive impact on the lives of our clients, customers, and employees.

General Responsibilities:

As a Senior Nutritionist, your mission is to oversee and perform a comprehensive scope of work related to nutrition and wellness. You will be responsible for ensuring that the highest standards of nutrition and allergen management are maintained for our diverse range of accounts. This will involve staying updated on national and global nutrition guidelines, as well as continuously enhancing our nutrition and allergen management framework.We are looking for someone who can work both independently and as a team player, providing guidance, coaching, and grooming the team to the next level. Your passion for nutrition and wellness will make you a thought leader in the industry, and your strong public speaking skills will allow you to engage and educate small and large audiences, increasing participation and garnering attention.

Supervision & Staff Development:As a Senior Nutritionist, you will have the opportunity to manage and coach a team of dietitians and nutritionists, ensuring their professional development. You will also play a pivotal role in educating our Operations Team on wellness standards and protocols related to risk management of food allergies and special diets. Implementing training programs to support food allergy and wellness protocols will be crucial in fostering a culture of continuous learning and improvement.

Program Development & Implementation:

As part of your role, you will plan and conceptualize nutrition programs and allergen management initiatives to meet personal and team Key Performance Indicators (KPIs). Your expertise will be invaluable in addressing and advising on nutritional concerns, issues, and inquiries regarding the menu. You will also play an integral role in driving proposals that highlight the importance of nutrition for business tenders and account retention.We value compliance with client, company, and government nutrition, allergen, and sustainability requirements. Your contribution to meal planning, menu vetting, and regular inspections will ensure that we meet and exceed these standards. You will also be contributing to the development of best practices and registration for the Healthier Dining Programme.

Job Requirements:

To excel as a Senior Nutritionist at Compass Group Singapore, you should possess the following qualifications and skills:

• Bachelor's degree in Dietetics, Nutrition, Food Science & Nutrition, or other relevant qualifications.
  Minimum of 5 years of related experience in food service nutrition, with experience in childhood and sports nutrition being a plus.
• Strong knowledge of allergen and nutrition legislation, standards, and codes.
• Registered nutritionist/dietitian (member of Singapore Nutrition and Dietetics Association SNDA).
• Proficiency in Microsoft Office, NutritionistPro, or other nutrient analysis software, as well as web-based software applications.
• Excellent public speaking skills with the ability to plan and deliver audience-appropriate presentations to achieve desired outcomes
  

Job Duties:

• Provide support to customer queries/ feedback on products, services and prevailing promotions.
• Facilitate access for customer to their safe deposit box
• Onboarding and Offboarding of customers including handling of payments
• Handle ad hoc duties as and when required

Job Requirements:

• Pleasant and cheerful personality
• Computer literacy (Microsoft words, excel, outlet). SAP knowledge will be advantageous
• Willing to perform overtime ,weekends and public holidays
• Candidates with customer service experience will be considered favorably

Interested applicants, please submit your resume in Word or PDF.

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Company Overview:Join our dynamic team at EAST TAN ENGINEERING, a leading provider of comprehensive air conditioning solutions. We specialize in offering a one-stop service for all air conditioning needs, from installation to maintenance and repair. With a commitment to excellence and customer satisfaction, we aim to provide top-notch service and innovative solutions to our clients.

Position Overview:We are seeking a highly motivated and results-driven Sales Representative to join our team. The ideal candidate will have a passion for sales, excellent communication skills, and a strong understanding of the air conditioning industry. As a Sales Representative, you will be responsible for generating leads, building relationships with potential clients, and closing sales to meet and exceed targets.

Responsibilities:

• Generate leads through various channels such as cold calling, networking, and referrals.
• Conduct sales presentations to prospective clients, showcasing our services and solutions.
• Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
• Negotiate contracts and pricing agreements to close sales deals.
• Collaborate with the technical team to ensure seamless execution of projects.
• Keep abreast of industry trends, competitors, and market developments.
• Meet and exceed sales targets and KPIs.

Qualifications:

• Proven track record in sales, preferably in the air conditioning or related industry.
• Excellent communication and negotiation skills.
• Strong interpersonal skills with the ability to build rapport and maintain relationships.
• Self-motivated with a results-driven approach.
• Ability to work independently and as part of a team.
• Knowledge of air conditioning systems and solutions is a plus.
• Bachelor's degree in business administration, marketing, or a related field is preferred.

Benefits:

• Competitive salary with uncapped commission structure.
• Comprehensive training and support.

JOB RESPONSIBILITIES:

• Engage with customers on TikTok by responding to comments and inquiries.
• Update Shopify inventory records for accurate product availability.
• Provide after-sales service by following up with customers, soliciting feedback/ ratings, and offering promotional codes.
• Inventory management - support merchandise transfer, stock take, and inventory counts.
• Handle incoming customer calls and assist as needed.
• Has strong customer service and sales skills to deliver exceptional service, drive sales, and foster positive customer relationships in a fast-paced environment.
• Provide client service support for retail network and E-commerce.
• Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.
• Assist in scheduling customers’ jewelry repairs.
• Manage knowledge of company products, services, and general inquiries.
• Maintain a high level of professionalism with clients and establish a positive rapport with every client.
• Process E-commerce orders from beginning to end.
• Ability to handle complaints/feedback competently.
• Drive client satisfaction.
• Generate revenue increase by offering sound recommendations and suggestions.
• Any other ad-hoc tasks or projects.
• Work together with operations to ensure a smooth fulfillment process.
• Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers.
• Attend to customers’ queries in-store and online stores.
• Be self-motivated and driven to achieve monthly sales targets.
• Ensure merchandise and displays are consistently well-presented.

JOB REQUIREMENTS:

1) 1-2 years of customer service experience.

2) Passionate about helping others and driving client satisfaction.

3) Excellent interpersonal and communication skills.

4) Candidate with retail or jewelry experience is an added advantage.

5) Ability to handle complaints/feedback competently.

6) Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

7) Positive work attitude and ability to multitask, organize, and prioritize work.

8) Good spoken English and another language to speak to clients from multilingual environments.

· 5-day work week. Candidates must be willing to work on weekends and Public Holiday.

Job Description

• Execute inhouse and onsite calibration processes according to established calibration method and procedure.
• Generate accurate calibration records and calibration certificates in a timely manner.
• Support Validation activities related to the validation of facility, and equipment.
• Prepare the Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), Report, and all associated Validation documents.
• Perform general laboratory maintenance tasks.
• Perform ad hoc jobs as and when assigned by the line manager.

Job Requirements

• Ability to work independently with minimal supervision in a fast-paced environment.
• Possess Diploma in Electrical and Electronics Engineering or Computer Engineering or any other related field.
• Strong computer skill including use of common software tools (e.g. MS office –spreadsheet and words) and database applications.
• Good communication and interpersonal skills.
• Analytical and problem-solving skills.
• Ability to multi-task, prioritise, and manage time effectively.
• Knowledge in IT networking will be advantage.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Customer Service Officer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

ROLES AND RESPONSIBILITIES

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

REQUIREMENTS

• Minimum 12 months of call center environment
• Education background: Minimum O Level and above
• Multitask – Logging tickets, checking KBs while on the call
• First call resolution expertise to close the call at CSO level.
• Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.
• Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

• S$3,500 Higher + Attractive Incentive + Monthly Transport Allowances + VB + AWS
• 5 days work week
• US MNC
• Minimum 3 years of Sales Experience in Food industry or relevant
• Understanding of marketing and negotiating techniques

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Sales Executive (Food Service)

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/ issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis
• Possess good product knowledge in the foodservice industry

REQUIREMENTS:

• Minimum 3 years of Sales Experience in Food industry or relevant
• Minimum Diploma education level
• Thorough understanding of marketing and negotiating techniques

OTHER INFORMATION:

• Location : Clementi
• Working hours : · Monday - Friday : 8.30am to 5.30pm
• Salary :S$3,500 Higher /Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan, at Whatsapp at +65 8911 6546 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Barista/FOH Service Crew

Company Background

Knots Cafe is a lifestyle cafe that provides service of fresh food, flowers and furniture. We welcome you to join our friendly and family-oriented company. We pride ourselves on our friendly working environment and strong team spirit.

More information at http://knotscafeandliving.com/cafe/

Responsibilities

The Barista/FOH Service Crew will provide excellent service in the area of preparation of coffee / tea / other beverages ( hot & cold ), as well as in the front of house of the cafe, ensuring to a good dining experience for our customers.

• Grind / brew coffee and tea as well as other beverages ( hot & cold )
• Developing and maintaining well-crafted and tasty beverages
• Preparation of front counter foods and drinks
• Welcoming customers and taking orders
• Allocating tables and seats to customers
• Track and take reservations
• Cashiering with POS system
• Maintaining a clean and sanitized environment
• Follow Food Safety & Hygiene guidelines
• Cleaning and maintaining cleanliness of barista machine and other paraphernalia
• Adhere to Operations policies and procedures
• Take inventory and replenish stocks where applicable
• Other ad hoc duties requirement with the FOH team

Requirements

• Relevant experience is a PLUS
• Customer-oriented
• Team-player
• Attention to detail
• Able to work under pressure
• Hardworking and willing to learn
• Passion for the craft and keep abreast of latest trends for coffee aficionados
• English-speaking is a MUST
• Able to start work ASAP
• Minimum Higher Nitec Education

Location :

Paya Lebar ( 5-min walk from MACPHERSON MRT Station – Circle Line / Downtown Line )

Remuneration & Working Hours :

Salary : Ranging $2000.00 -$2700.00 per month

Working Hours : 5 - 5.5 days per work week ( 44hrs + OTs ) - Rotational weekdays / weekends off

Job Types: Full-time, Permanent

Salary: $1,900.00 - $2,500.00 per month

Benefits:

• Employee discount
• Food provided

Customer Care Officer (1 Year Contract)

Work Office Location : Yio Chu Kang

Working Hours: Mon – Fri, 830am – 6pm, Alternate Sat, half day

Responsibilities

• Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided
  

Interested candidates, kindly email your updated resume to [email protected] or contact me via whatsapp at +65 8832 5996. Thank you.

EA Personnel: Irene Lim Choo Eng

EA Personnel No: R1110784
EA License No: 05C3451

Responsibilities

· Manage season parking customer accounts and maintain an accurate and current customer database

· Effectively communicate with season parking customers via telephone, face-to-face and written communication

· Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution

· Monitor and follow up on outstanding accounts & ensure payments are received promptly

· Communicate and coordinate with internal departments at all levels

· Analyse statistics and compile accurate reports

Job Requirements

· Diploma in Business Administration/Marketing or equivalent

· Preferably with 2 Year(s) of relevant experience in related field

· Good team player with ability to work under a fast-paced environment

· Self-motivated, resourceful, meticulous and organized

· Possess initiative and a customer-oriented attitude

· Good interpersonal and communication skills

· Well versed in Microsoft Office applications such as but not limited to excel and word

1) Trainee Techs

• PC literate
• No experience required
• Full course on the job training will be provided
• AWS Bonus + Insurance coverage

2) Technicians

• PC literate & some experience in other technical fields are welcome to apply
• Full course on the job training will be provided
• Candidates whom possess own motorbike will be an added advantage
• Salary will commensurate with experience
• AWS Bonus + Insurance coverage

3) IT Technicians

• Basic networking skill, Setup/Support/WLAN.
• Practical Training will be provided.
• Junior and Senior positions available.

Descriptions:

• Monitor the service quality to ensure customer / experience / service quality meet the standard.
• Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
• Review and enhance processes and procedures to ensure efficiency of the operation.
• Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
• Make outgoing calls to customers.
• Resolve complicated / escalated issues.
• Handling time for Customer care Centre KPI = < 20 minutes.
• Ability to work under pressure and manage customers' expectations.

Requirements

• Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.
• Fast and accurate computer skills, self driven, resourceful, customer-orientated and strong customer focus.

To Apply, kindly click on the "APPLY NOW" button.
We regret to inform that only shortlisted candidates will be contacted.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

My client in the maritime industry is seeking a service technician to support the team.

Job Responsibilities:

· Reporting to Head of Operations

· Work closely with Project Manager

· Responsible for preparations and executive of customers’ project Initiation

· To release to Operation including coordination, system assembly, testing, implementation, execution, control, and completion of specific projects ensuring consistency with company’s strategy, commitments, and goals

· Work closely with the various team to ensure successful implementation of the projects from contract award to system commissioning and delivery to our customers.

Duties:

· Generate bill of material based on the order requirement.

· Work with the Production Manager to ensure all deliverables within the projects, meet required quality level, budgets, and timescale.

· System Assembly, Testing, Shipment, Warehouse and Stock Management

· Coordinate with various departments to resolve customers' queries.

· Provide remote support.

· Attend to assignment according to requirement locally and overseas.

· Carry out in house testing on new products.

· Liaise with contractors and customers to ensure on time delivery of projects.

· Attend Local or Overseas Site Survey

· Attend Local or Overseas Commissioning onboard vessels.

· Prepare report according to Site Survey requirement and post commissioning.

Requirement:

· Diploma/Degree in Electrical, Electronics, Mechanical or equivalent

· Provide technical support to customers.

· Troubleshoot/ isolate faults and repair faults.

· Work on all other ad-hoc tasks as assigned by the Head - Operations from time to time.

- Comfortable in going onboard vessels to do servicing

- Location near Tai Seng MRT

Job Description:

To assist the Sales Department to generate quotation

Perform Sales admin Duties

Handle any sales enquires

Any other task required by the company

Job Requirements :

Diploma in Electrical / Intelligent Building / Mechatronic

Fresh Graduate may also apply.

Basic Computer Knowledge

Training will be provided

Applicant with experience in construction industry - Fire protection will be an advantage

Working Location: Tanjong Pagar

Key Responsibilities:

・Greet and welcome guests with a warm and friendly demeanor.

・Provide detailed information about our menu, including knowledge of Japanese-Italian fusion dishes, ingredients, and preparation methods.

・Take orders accurately and communicate effectively with the kitchen staff.

・Serve food and beverages promptly, ensuring presentation aligns with the restaurant's high standards.

・Maintain cleanliness and organization of the dining area, including setting and clearing tables.

・Handle guest inquiries and resolve any issues with professionalism and poise.

・Assist in inventory management and restocking of dining room supplies.

・Collaborate with the kitchen and management team to ensure a seamless dining experience.

・Stay informed about current culinary trends and Japanese-Italian fusion cuisine.

Requirements:

-Minimum 1 year of experience in a fine dining establishment

-Basic knife skills

-Knowledge of basic cookery methods

Remuneration:

- Basic salary: $2800-$3000 (Depending on experience)

- Working hours: Monday to Friday: 10am-3pm | 5pm-10.30pm

: Saturday: 2.30pm-10.30pm

: (If not busy can go back earlier)

-Off on Sunday and PH (PH sometimes might open but will have another day of restaurant closure)

-5 days’ work week (Sunday off, Saturday 1/2 day + another 1/2 day in the week)

Job Summary:

As an information Technology (IT) Service Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.

AZ Digital is an equal opportunity employer. We encougrage applications from candidates of all backgrounds and experiences.

Key Responsibilities

1. Installing Hardware and Software Systems: This involves setting up and configuring computer Hardware and software, ensuring they function correctly.

2. Provide Hardwae and Software support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.

3. Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.

4. On-site/in-house Troubleshooting.

5. Configuring Computer Networks.

6. Ad-hoc Duties as Assigned.

Qualifications and Skills:

- Basic IT Knowledge, willing to learn on the job.

- Travel Requirements: The job requires travelling island-wide, so you must be willing

to commute to different locations.

- Ability to work independently and as part of a team.

- Proficiency in troubleshooting and problem solving.

- Customer-oriented with a commitment to delivering exceptional service.

- Having class 3 Driving Licence is a plus.

- Experience in Repair/installation of POS/Kiosk Systems: While not mandation, having

experience in this area is considered an asset.

Key Responsibilities

• Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access.
• Work closely with hiring/line managers to manage the on boarding and off boarding of staff.
• Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.
• Other improvements and automation initiatives to improve existing process and functions.
• PPM management and reporting.
• Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension.
• Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.
• Support other operational resources managing Reporting & Analytics deliverables.
• Manage and support floor logistics.
• Maintain seating plans for GIPS occupied floors.
• End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments.
• Ensure process documents are organized, updated and maintained on sharepoints or shared folders.
• Support with transformation initiatives when required.
• Support employee engagement initiatives, eg. training and special projects/assignments.

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros.
• Familiarity with vendor and invoice management processes.
• Proficient in using PowerPoint for creating presentations and reports.
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills.
• Organized, methodical and detailed.
• Able to multitask and handle multiple priorities.
• Able to work independently and in a team.
• Dedicated and hardworking with high degree of accountability and integrity.
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation.
• Experience creating reports using data dumps/extracts from SharePoint.
• Previous work experience in on boarding and off boarding.
• Previous work experience in audit, risk and compliance work.

• MNC
• Up to S$4,000
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean proficiency level required to manage and outreach to Korean-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description

Manage Marine Service matters for Southeast Asia markets, enhance service standards and implement 3S Policy together with Unit Sales and Parts. Provide quick response to market and serve as linking bridge between YMC HQ and market.

Job Duties & Responsibilities

• Assist superiors to achieve set objectives.
• Liaise and communicate regularly with Distributors, Yamaha Motor Distribution Singapore Pte Ltd (YDS) dealers and Yamaha Motor Co., Ltd. (YMC). Make monthly reports to superior and YMC.
• Strengthen Service Network. (3S and Service Standard)
• Continual education and training for distributors/dealers
• Support distributors in their service activities including onsite field service
• Support workshop setup
• Assist and follow up distributors’ product registration status
• Technical support for Distributors and YDS Dealers
• Support distributors and YDS dealers for technical inquiries
• MI (Market Information) processing
• Prepare & issue Technical Bulletin for YDS dealers
• Manage product registration & warranty administration
• Management of distributors’ & YDS dealers product registration
• Warranty administration for YDS dealers
• Any ad-hoc responsibilities assigned by superiors

Job Requirements

• Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
• At least 3 years Technical Service in Automotive/Marine Engineering
• PC literacy
• Proficient in MS Office skills
• Good oral and written communication skills in English and Mandarin (to communicate with overseas customers)
• Resourceful team player and yet able to work independently
• Able to travel and passion in marine industry