Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Your key responsibilities are assisting and portering patients on trolleys to and from departments within the hospital, as well as keeping the patient waiting area clean and tidy. You will also assist in other general duties assigned by the Head of Department.

How to Succeed

• Supporting the Diagnostic Imaging department.
• Minimum 1-year experience in a relevant role.
• 5.5 days work week, half day on Saturday.
• Entry level candidates are welcome to apply.
• Temporary 3 months contract - subject to extension based on department needs.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Benefits:

· $3,800 higher + AWS

· 5 Days work week 8.30am-5.30pm

· Tablet, phone and safety boot provided

Job Description:

Reporting to the Service Manager, the Automatic Door Systems Specialist is responsible for the installation, maintenance, and troubleshooting of automatic door systems. This role requires technical expertise in mechanical, electrical, and electronic components, as well as strong problem-solving skills to ensure the efficient operation of automatic entrances.

Perform maintenance, troubleshooting, and repair of pedestrian automatic doors. Understand technical documents and compile and edit information for dissemination. Provide technical support and service to customers, ensuring high levels of customer satisfaction. Coordinate with the service manager and other team members to ensure efficient service delivery. Ensure all work complies with company standards and safety regulations

Qualifications:

· Minimum Diploma in Engineering/Mechanical Engineering or equivalent

· Minimum 3 years work experience on automatic doors (shopping mall, pedestrian)

· Proactive, detail-oriented, and capable of working independently in the field.

· Possess a Class 3 Driving License

· Proficiency in Chinese and English language to communicate with clients

· Geographical work coverage: Singapore inclusive of the islands and offshore locations.

Senior Service Engineer Up to $4300 + VB

RESPONSIBILITIES:

Field Service Operations:

· Carry out schedule and retrofits automatic door parts; mechanical, electrical and electronic

· Troubleshoot and conduct site check on the automatic entrance and propose parts recommendations for user consideration

· Provide site report to client for the purpose of completion of works,

· Testing/commissioning. Decommissioning and conduct risk assessment of all automatic entrance related system and products

Others:

· Propose upgrades of automatic door entrances as well as providing feasible solutions to clients existing door entrances

· Keeping assigned service vehicle in good road worthy condition and to upkeep vehicles cleanliness and hygiene at all times

· Keep updated on product information and technical know-how for both ASSA ABLOY products and competitor’s product

· Maintaining all tools and equipment provided in a good working condition and to exchange timely when tools/equipment provided are found damaged or reasonably wear and tear observed

· Any Other duties assign by the management or your immediate superior

REQUIREMENTS:

-Min 3years experience with technical or mechanical knowledge

-Possess Class 3 Driving License

OTHER INFORMATION:

· Location: Ubi

· Working Days/Hours: Mon to Fri– 8.30am to 5.30pm

· Salary: Up to $4300+ VB (salary will commensurate according to experience & qualifications)

· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Benefits:

· $3,500 higher + AWS

· 5 Days work week 8.30am-5.30pm

· Tablet, phone and safety boot provided

Job Description:

Reporting to the Service Manager, the Security Systems Specialist is responsible for the installation, maintenance, and troubleshooting of automatic door systems. This role requires technical expertise in mechanical, electrical, and electronic components, as well as strong problem-solving skills to ensure the efficient operation of automatic entrances. The ideal candidate will be proactive, detail-oriented, and capable of working independently in the field. Geographical Coverage: Singapore inclusive of the islands and offshore locations.

Key Responsibilities:

Carry out scheduled maintenance and retrofits of automatic door parts, including mechanical, electrical, and electronic components. Conduct site checks on automatic entrances, troubleshoot issues, and propose parts recommendations for user consideration. Provide detailed site reports to clients upon completion of works, including testing, commissioning, decommissioning, and risk assessments of all automatic entrance-related systems and products. Propose upgrades for automatic door entrances and provide feasible solutions for clients' existing door systems. Ensure the assigned service vehicle is in good roadworthy condition, maintaining cleanliness and hygiene at all times. Stay updated on product information and technical know-how for both own products and competitors' products.

Qualifications:

· Minimum Diploma in Engineering/Mechanical Engineering or equivalent

· Minimum 3 years work experience on automatic doors (Pedestrian)

· Possess a Class 3 Driving License

· Understand technical documents and be able to compile and edit for information dissemination

· Proficiency in Chinese and English language to communicate with clients

Job Description: Customer Service cum Admin Assistant

Position: Customer Service cum Admin Assistant

Salary Range: $1,800 - $2,600

Responsibilities:

• Schedule appointments for installations at customers' homes.
• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Send out reminders and confirmations to customers regarding installation and servicing.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.
• Encourage customers to leave positive reviews on our purchase and social platforms.

Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Proficiency in using scheduling and administrative software.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "O" Level and above or equivalent

Benefits:

· Up till $3,500 Basic + Variable Performance Bonus + AWS

· 5 Days work week (8.30am-6pm)

· Jurong East work location

Job Description:

We are looking for a highly skilled Warehouse Customer Service for a global logistics company. This role offers a dynamic and rewarding environment for individuals who excel in managing logistics operations, including warehousing, transport, and import/export activities.

Key Responsibilities:

Oversee warehouse logistics operations, including shipping and receiving of goods, and manage clients' day-to-day operations. Supervise and develop staff, including creating and implementing staff programs. Monitor staff performance to ensure client needs are met effectively. Prepare performance reports on staff activities and outcomes. Address and resolve all client complaints promptly and professionally. Coordinate with sub-contractors and warehouse staff on operational matters to ensure smooth logistics operations. Perform other duties as assigned to support overall logistics operations.

Qualifications:

· Minimum GCE “N” or equivalent

· 5 years experience in relevant industry

· Proven experience in warehouse logistics operations, and SAP

· Strong supervisory and team development skills.

· Excellent communication and problem-solving abilities.

· Depending on daily workload, willing to work overtime as required.

Mon-Fri 8.30am-5.30pm

Location: West, Company transport is provided

JD:

1. Respond promptly to customer inquiries via phone, email, chat, or social media platforms within 48 hours
2. Provide accurate and helpful information regarding products, services, pricing, and policies consulting with Sales team
3. Assist customers with placing orders, processing payments, and tracking order status.
4. Check packaging availability before committing to ship to customers
5. Pay notice on frequent changes shipment, payment delays and raw materials re-adjustment qty if any
6. Coordinate with internal teams, including sales and logistics, to ensure timely order fulfilment.
7. Address customer concerns, complaints, and service issues in a professional and empathetic manner.
8. Investigate problems, escalate complex issues as needed, and follow up to ensure resolution.
9. Develop a deep understanding of company products, features, and benefits to effectively assist customers.
10. Educate customers on product usage, troubleshooting techniques, and maintenance procedures.
11. Collect and document customer feedback, suggestions, and complaints.
12. Analyze feedback trends and collaborate with internal teams to implement improvements.
13. Identify opportunities to recommend additional products or services based on customer needs and preferences and top up required volume considering raw material MOQ kgs equivalent in finished goods in pcs
14. Promote special offers, discounts, and loyalty programs to enhance customer value.
15. Maintain accurate records of customer interactions, transactions, and order details in the Customer Relation Management CRM system.
16. Generate reports and analyze data to track customer satisfaction metrics and performance trends.
17. Identify inefficiencies or areas for improvement in customer service processes and procedures.
18. Propose and implement solutions to streamline workflows and enhance the customer experience.
19. Collaborate with cross-functional teams, including sales, marketing, and operations, to address customer needs and achieve business objectives.
20. Share insights, best practices, and customer feedback to improve overall service quality.
21. Raise the Purchase Request form & Justification form for the material need when received customer PO.
22. Raise Sample Request Form (SRF) For New Tool/Tool Modification/Prototype
23. Coordinate any Raw material required for SRF
24. Receive Customers’ POS through email/fax or download from EDI /Check Selling Price in Order
25. Perform Consignment billing issue /return
26. Review Raw Materials Replenishment & promptly raise Purchase Requisition to Procurement Executive
27. Liaise with Planners for Delivery Schedules & Promptly pre-alert and provide recovery schedules to customers.
28. Timely provide PO acknowledgement & delivery schedule to Customers
29. Update Delivery schedules into SAP promptly and accurately.
30. Create Return Material Authorisation (RMA) return order /follow up unblock /any replacement required
31. Follow up monthly forecast from customer and update for below planning: -
32. Quarterly Review Estimate, QRE – sales revenue projections update monthly with customers forecast
33. Raw material replenishment (customers’ liability & buffer stock agreement)
34. Plant capacity review -> provide to planning group
35. Review actual vs forecast & follow up action for huge disparity and stay to our commitment not to push out
36. Ad-hoc duties by superior or management

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Benefits:

· $2,200 higher

· 5 Days work week, 2 off days per week per duty roster

· Macpherson work location

Job Description:

We are seeking a friendly and customer-oriented Customer Service Associate to join our Sales & Marketing team. As a Customer Service Associate, you will play a crucial role in ensuring a positive experience for our customers.

Key Responsibilities:

Handle incoming phone calls and provide assistance to customers. Answer general inquiries related to our products and services. Greet customers as they arrive at the showroom. Check in customers and announce their arrival to the appropriate staff. Keep the showroom tidy and orderly. Provide customer hospitality, provide refreshments to customers during their visit. Create a welcoming and comfortable atmosphere.

Qualifications:

· Previous work experience as a receptionist or in a customer service role

· Customer-oriented with a high level of service attitude.

· Good verbal communication and social skills.

· Basic proficiency in MS Office and data entry.

· Able to commit to working weekends and Public Holidays, as per duty rota.

· Willingness to work in out-of-office locations as requested

Job Description:

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Key Responsibilities:

• Serve as the primary contact for customer inquiries.

• Process and manage customer purchase orders, stock returns, and liaise with stakeholders for smooth delivery and fulfilments.

• Generate packing lists, monitor account credits, and maintain customer account details.

• Manage credit/debit transactions and handle ad-hoc tasks as needed.

Job Requirements:

• 1-2 years of relevant experience.

• Diploma in Business Admin/Marketing or related field. Ability to work independently and under pressure with strong organizational skills.

• Proficiency in English (Mandarin preferred), strong communication skills, and familiarity with Microsoft Office and SAP/Navision.

Additional Responsibilities:

• Resolve customer complaints and improve service procedures.

• Provide feedback to management to enhance products and services.

Benefits:

• Team Sales Target Incentive

• 14 days of Annual Leave.

• Group Medical & Hospitalization Insurance.

• AWS and Variable Bonus

Working location: Pandan Loop

Working days/timing: Monday to Friday (8.30am to 5.30pm) and Alternate Saturday (8.30am to 12.30pm)

Salary: Up till $2700 basic + $200 monthly incentives + Variable Bonus + AWS

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Reporting to the Head of REACH Family Service, the incumbent will be responsible for the following key areas:

• Information & Referral
• Casework & Counselling
• Community work and outreach
• Groupwork and workshop facilitation
• Programme development and management

Candidate Requirements:

• Possess a degree In Social Work or Grad Dip in Social Work
• With at least 2 years of relevant experience preferred, new Social Workers may be considered
• Conversant in English and any 2nd language
• A good team player, dynamic & self-motivated
• Has a strong passion in reaching out and making a difference in the lives of the needy

• Job Description :
• Lead and mentor Service Advisors, Parts Executives, and Mechanics.
• Oversee vehicle maintenance, repair, and warranty services.
• Ensure premium service and high customer satisfaction.
• Address customer concerns and implement experience-enhancing strategies.
• Monitor KPIs, manage budget, control costs, and develop pricing strategies.
• Maintain a safe working environment and prepare performance reports.
• Analyze trends for continuous improvement.

• Requirements :
• Minimum of 6 years of experience in after-sales service management, preferably in a luxury automotive brand.
• Strong leadership, customer service, and communication skills.
• Possess excellent interpersonal skills to connect with clients.
• Proficiency in automotive service software and management systems.

Responsibilities

• Provide technical and engineering support for medical and aesthetic equipment which includes on-site maintenance servicing.
• Provide after-sales maintenance service to customers, perform calibration of electronic components, understand Ultrasound components, and execute laser alignment procedures.
• Manage routine repair work and provide troubleshooting and installation setup.
• Manage spare part inventory and warranty spare part returns
• Plan routine servicing schedule and assist in equipment setup for demo and new setup.
• Arrange for equipment maintenance service contract and administrative documentation.
• Ensure proper documentation, notification, tracking, and follow-up on all technical matters.
• Prepare and maintain technical service reports.
• Communicate with the manufacturers on complaints and problems.
• Attend to break-down repair at short notice.
• Assist delivery work as assigned.
• Provide technical support functions at demonstrations and exhibitions.

Qualifications

• Able to troubleshoot circuit boards and hands-on.
• Preferable Engineering Diploma/Degree in Electrical / Mechanical Engineering or equivalent.
• Preferable to have Singapore Class 3 Driving Licence.
• Possess relevant experience in maintenance servicing and troubleshooting skill knowledge in laser systems and medical aesthetic equipment.
• Good technical problem-solving, troubleshooting, and follow-up skills.
• Pro-active, Good team player who is able to complete the assigned jobs within a given time frame and possesses a great desire to learn and grow with the company.
• Able to work independently, is hardworking, and possesses good interpersonal skills.
• Able to write and communicate well in English.
• only for candidates located in Singapore

Interested candidates, please send your CV to

[email protected]

We regret to inform that only shortlisted candidates will be contacted.

Job Descriptions

• Greet and welcome customers.
• Take and process customer orders.
• Serve food and beverages.
• Handle customer payments.
• Promote specials and upsell items.
• Set up and clear tables.
• Maintain cleanliness in the dining area.
• Assist and communicate with team members.
• Follow food safety and hygiene standards.
• Report issues to management.
• Participate in training and help new staff

Job Requirements

• Preferably have 1 - 2 yrs restaurant service crew experience.

Benefits

• Meal and uniforms provided
• 10 days annual leave
• Additional leave in line with MOM's regulations

Working hours

• 6 days work week
• 11am to 10pm.
• With 2 hrs break from 3pm - 5pm

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

Job scope as follows:

-Arrange sales appointments with new prospects

-Contact existing clients to update them on new company updates

-To coordinate Admin work and sales services

-You need to be independent and disciplined.

You can work from home some days of the week.

Monthly salary Range $3,000-$6,000

Summary

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team can bring this experience to life. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Description

In this role, you will work with the quality and learning team (in the region and worldwide) as well as collaborate with the Retail Customer Care leadership. Through targeted contact review, you will be responsible for helping identify business trends and insights, demonstrating that to craft a framework that guides the business to understand what matters to the Retail Customer Service leadership and customers in your region. A Quality Program Manager will participate in weekly business reviews, provide insights from both their own and other coaching contact reviews and are responsible for quality analysis and reporting. You will need to be regularly lead and participate in calibration activities, be an expert in quality standards and align the teams with these standards. You will also need a deep knowledge of the business, performance management and vendor management practices. It is important that you are able to articulate and analyze customer expectations and happiness, service trends and professional ethics and operational policies and procedures are followed. A Quality Program Manager is responsible in supporting and guiding their respective sites and business partners to achieve goals in customer happiness and quality performance and includes building behavior based coaching plans based on qualitative and quantitative insights. This work will be achieved through influencing management, adopting best practices and effective root cause analysis on the reasons for customer dissatstifaction or lack of adherence to customer and business critical processes and practices. This is all done through the lens of As one of multiple quality program managers for the region, you will also partner with your peers to set the direction and provide consistency across the network.

Minimum Qualifications

• Proficiency in English and Bahasa Malay / Indonesia is a must, in order to provide customer support to the Southeast Asia market
• Makes space to listen, learn, and amplify diverse perspectives and experiences
• Actively seeks out opportunities to champion and celebrate inclusion and diversity

Key Qualifications

• Ability to work with and influence cross-functional business partners to build and achieve strategic quality objectives and goals
• Adapt to changing environments, technology, and processes
• Commit to results with a high degree of determination
• Champion trust and build strong business partnerships
• Superb written and interpersonal skills
• Ability to work efficiently under deadlines with numerous projects on hand
• Strict adherence to company policy on confidential materials

Education & Experience

All candidates who meet the key qualifications are encouraged to apply.

Additional Requirements

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

· Salary + Allowance + Fixed Monthly Bonus

· 14 days Annual Leave

· Dental & Medical Benefits

· 5 Days work week (M-F 9am – 6pm, alternative Sat 8am-2pm, based upon duty roster)

· West region work location

Job Description:

We are looking for a dedicated and detail-oriented Customer Service Associate to join our team. The ideal candidate will be responsible for handling a high volume of quotations and sales orders, managing customer enquiries, processing claims, and collaborating with various stakeholders to ensure smooth operations. This role requires excellent communication skills, a strong customer service mindset, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Handle and process a large volume of quotations and sales orders within the stipulated target time, including verifying and rectifying part number errors on the orders. Respond to customer enquiries via phone, email, and web chat in a prompt, courteous, and professional manner. Process claims arising from shipment delays, defective items, wrong pricing, and other issues. Collaborate with internal and external stakeholders to resolve any issues related to customer orders, including requesting lead time changes from suppliers. Encourage customers to place orders online through the e-commerce store.

Qualifications:

· Minimum GCE “O” Level Qualification.

· At least 1 year of experience in order processing and handling customer enquiries.

· Positive work attitude, self-driven, independent, and a team player with a strong customer service mindset. Excellent communication and interpersonal skills.

· Detail-oriented with a strong focus on accuracy. Ability to multitask and work under pressure.

· Adaptable to a fast-paced working environment with a sense of urgency.

· Proficiency in Microsoft Office (Powerpoint, Excel, Word and Outlook)

Benefits:

· Up to $2700 + Transport & Flexible Benefit Allowance + Variable Bonus + AWS

· Medical Benefits

· Shift roster 8.00am-5.30pm / 8.30am-6.00pm (weekend work required)

· Tanjong Pagar work location

Job Description:

We are looking for a passionate and dedicated Customer Care Specialist to join our team. The ideal candidate will be responsible for providing outstanding customer service, addressing customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction. This role requires excellent communication skills, a friendly demeaner, and the ability to handle various customer interactions efficiently.

Key Responsibilities:

Attend to enquiries primarily through incoming calls via the hotline or other channels such as email. Understand customers’ needs and provide quick, accurate, and satisfactory answers to their queries. Handle various types of calls, including but not limited to: Concession-related matters (lost card/replacement procedure, extension issues, application issues). Filing claims for customers (over-deduction, failure to exit, double deduction). Point-to-point enquiries from customers. SimplyGo-related issues (simple technical issues, investigation of mismatch fare). Perform outbound calls to customers who leave callback requests. Ensure proper recording of conversations with customers in the call centre system. Meet or exceed all individual and team key performance indicators (KPIs) set by management. Maintain a positive and helpful approach in interactions with all customers. Perform other ad hoc duties as assigned by Team Leaders or Supervisors.

Qualifications:

· Minimum Diploma qualification.

· Previous experience in a call centre or customer service role is highly preferred.

· Able to work during weekends and perform overtime when necessary.

· A team player with good interpersonal and communication skills.

· Self-motivated and able to work independently with minimal supervision.

· Chinese and English language skills for liaising with clients

Benefits:

· Up to $2000 + Transport & Flexible Benefit Allowance + Variable Bonus + AWS

· Medical Benefits

· Split shift roster, work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days (Early shift start-7.45am, Late shift end-11pm)

Job Description:

We are seeking a dedicated and proactive Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a strong customer service mindset

Key Responsibilities:

Handle the sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges. Assist customers with top-ups, card refunds, or card claims in a prompt and courteous manner. Assist with dispatch duties to different stations when required.

Qualifications:

· Minimum GCE ‘N’ or ‘O’ Level qualification.

· Chinese and English language skills for liaising with clients

· Strong customer service mindset.

· Willingness to work rotating shifts, weekends, and public holidays.

Famed steakhouse is hiring part time and full time Flexi schedule service crew.

Training provided, family orientated working environment.

Join us in making a difference!

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Front Office Department:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

How to Succeed

• Possess at least Nitec, GCE ‘A’, ‘O’, ‘N’ Levels in any discipline.
• Minimum 1-year experience in a customer service position.
• 5 days work week, able to work on 2 rotating shifts including weekends and public holidays.
• AM: 7am to 4.30pm, PM: 12pm to 9.30pm
• Entry level candidates are welcome to apply.

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

Position: Customer Service Assistant

Salary Range: $1,800 - $2,600

Responsibilities:

• Schedule appointments for installations at customers' homes.
• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Send out reminders and confirmations to customers regarding installation and servicing.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.
• Encourage customers to leave positive reviews on our purchase and social platforms.

Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Proficiency in using scheduling and administrative software.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "O" Level and above or equivalent

Customer Service / Up to $3000 + OT + VB + Incentive

Ø Up to $3000 + OT + VB + Incentive

Ø Opportunities for personal/career development.

Ø 2year relevant experience as customer service

Ø Able to communicate with Chinese-speaking clients

Ø Comfortable working in the funeral industry

RESPONSIBILITIES:

· Handles phone-manning

· Data entries and record keeping

· Provide best solution or alternative to complaints

· Work closely with operations department

· Other ad-hoc duties assigned

REQUIREMENTS:

· Diploma holder with a minimum of 2 years of customer service experience

· To converse well in both English and Chinese (to speak with Chinese-speaking clients)

· Possesses IT knowledge

· Good listening skills

· Able to work in fast-paced environment

· Good team player with good interpersonal communication and presentation skills

· Self-motivated, meticulous, and independent

· Able to do shift work, and work on Public Holidays and Overtime

OTHER INFORMATION:

· Location: Geylang Bahru

· Working Days/Hours: alternate 5 and 6 days (8am to 5pm)

· Salary: Up to $3000 + OT + VB (salary will commensurate according to experience & qualifications)

· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.