Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

Working location: Bedok MRT

Working hours: Monday to Friday (9am to 5pm) | Saturday (9am to 2pm) - 5.5 days work week

Job Responsibilities:

• Assist in providing customer service face to face & back end call centre.
• Monitor service quality to ensure standards for customer experience and service.
• Respond promptly to customer inquiries and feedback, coordinating with internal stakeholders.
• Streamline processes to optimize efficiency and provide professional service via email and in-person.
• Conduct calls and resolve complex issues to ensure customer satisfaction. (Training provided)
• Achieve and maintain a handling time of under 15 minutes for customer inquiries while managing expectations and performing under pressure.

Job Requirements:

• Service oriented, preferbly with call centre background
• Comfortable with speaking to many people
• Minimum O Level
• Singaporeans only

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW!

We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd (16C8261)

Loh Yi Zhen - R1106592

EA License No: 16C8261

THE FUTURE IS WHAT WE MAKE IT.

Field Service Engineer (Building Management System)

Changi, Singapore

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

We are currently seeking a Field Service Engineer to join our Building Automation team in Singapore. Reporting to the Senior Field Service Supervisor, your focus will be supporting the development of on-site installation, servicing and repair processes of complex equipment and systems.

KEY RESPONSIBILITIES:

• Take care of maintenance and servicing scope for contract site, with a focus on Building Management System (BMS)
• Validate customer request
• Educate customer and field technicians
• Write documentation used by field technicians
• Ensure Right and Fast Delivery
• Support Managers to delivers the management KPI and ensuring to deliver the Contract requirements and value to Honeywell clients

MUST HAVE:

• Bachelor's degree or higher education with significant relevant experience.
• Minimum 2-3 years of hands-on Field Service and Maintenance experience.
• Knowledge of Building Management System (BMS), and Controller Programming such as Air Handling Unit (AHU), Programmable Logic Controller (PLC), Chiller Programming, etc.
• Willingness to travel to customer's sites island wide.
• Being able to follow flexible work schedule and respond to ad-hoc requests.

WE VALUE:

• A&A Project work experience
• Experience in other domains of Building technologies (Fire Alarm, Security, HVAC, ACMV, etc.)
• Good written and oral communication
• Good presentation skills

About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Job Description & Requirements

Roofing Service Technician handle roof construction and maintenance and make sure this part of a building stays structurally sound. Typical activities listed on a Roofing Laborer's resume example are inspecting roofs, detecting problems, choosing materials for repairs, applying insulation, and replacing shingles.

Need to carry out a variety of duties depending on the organization they work for. Based on job listings we analyzed, these duties typically involve:

Inspect Roof Damage

Roofing Service technicians need to inspect roofs to check for any damage to the shingles, tiles, or waterproofing, and identify areas where repairs need to be made.

Estimate Costs

Estimate the labor and material costs for each job and determine whether additional weatherproofing or insulation will be required.

Install Insulation

To make the structure more energy efficient, roofing laborers install insulation or vapor barriers and cut materials to fit the corners and walls so that everything is sealed and leak-proof.

Choose the Right Materials

We need to ensure that the correct materials are used for the job, from wood and slate to asphalt and steel.

Keep the Construction Area Tidy

To meet health and safety regulations, roofing Service Technicians ensure that the construction and work areas are kept clean and tidy, and that any dangerous materials or tools are kept out of walkways to prevent accidents

• Teamwork – Need to work effectively and professionally with other members of the construction team. They must maintain a professional demeanor when working with colleagues and assist when it’s needed
• Math skills – whether making measurements or calculating the quantity of materials needed, must need math skills to carry out their job correctly.

ALL RACES WELCOME

Duties and Responsibilities

• To provide timely and effective response and technical support to assigned projects;
• To assist with onsite troubleshooting, maintenance & repair work, as well as installation and commissioning of machines and equipment;
• Attend inspection works and make adequate explanation to customers for the technical issues
• To support the Supervisor and/or Project Leader at all aspects of the project;
• To provide 24x7 standby technical support for after office customer requirements;

Requirements:

• Diploma /Degree in Mechanical Engineering or its equivalent;
• Min 2 years marine experience preferred
• Able to work comfortably with Microsoft office packages, i.e. Excel, Word;
• Good knowledge in marine diesel engine
• Be assertive, independent and proactive
• Able to multi-task;
• Able to travel overseas within short notice
• Possess good interpersonal skills and excellent team spirit
• Possess class 3 driving license

Admin + Customer Service ( Work from Home/Overseas ) - $600 to 900 SGD per month

We need one person to help us do our sales admin stuff and handle customer enquries.

Monday to Friday 9am to 6pm. You will need to turn on your zoom while working.

Saturday 9am to 1pm.

You can work from home / overseas.

Kindly whatsapp only to 88661958 (JAY) with

1. Name

2. Resume

3. Any past experience

Thank you so much

BASIC FUNCTIONS

We are looking for Marine Senior Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

SPECIFIC RESPONSBILITIES

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

QUALIFICATIONS/REQUIREMENTS

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

WORKING HOURS / LOCATION

• 5-day work week
• 8.30am to 5.15pm
• Located in Jurong

OTHER BENEFITS

• Annual leave - 15 days up to 21 days
• Medical, dental, optical and annual health screening benefits
• Company transport provided at Boon Lay MRT station
• Other allowances applicable

Salary is commensurable to educational qualifications and working experience of the candidates.

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

(Please note that only shortlisted candidates will be notified)

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Job Description

· To be able read Hydraulic Circuit Drawings

· Experience in Heavy machinery related to hydraulics such as crane, winch & HPU tc..,

· Experience working in any Marine Vessel /Ships

· Has Knowledge in Instrumentation & Motor Control

Job Requirement

· ITE in Mechanical

· Able to write Service Report

· Able to follow the safety procedure

· Computer Literate

· Can work independently

· Willing to work overseas & accept offshore/onboard assignment

Job Benefits

· AWS

· Excellent learning environment

· Training Provided

· Onboard Allowances

· Group Personal Insurance/ Group Personal Accident Insurance

· Annual leaves starting with 14 days and up to 21 days

Job Description

· To be able read Electrical/Instrumentation Drawings

· Experience in Electrical wiring troubleshooting

· Has Knowledge in Instrumentation & Motor Control

Job Requirement

· ITE in Electrical

· Able to write Service Report

· Able to follow the safety procedure

· Computer Literate

· Can work independently

· Willing to work overseas & accept offshore/onboard assignment

Job Benefits

· AWS

· Excellent learning environment

· Training Provided

· Onboard Allowances

· Group Personal Insurance/ Group Personal Accident Insurance

· Annual leaves starting with 14 days and up to 21 days

RESPONSIBILITIES

• Proudly represent the company in all areas, present all information regarding global service possibilities and new products in our offer
• Perform inspection and provide maintenance of all Marine Fire Safety products (fixed and portable Fire systems, portable equipment)
• Reporting any conditions that negatively impact the quality of the services to the supervisor
• Reporting any delays in the service schedule to the supervisor
• Recording the correct usage of spare parts from inventory
• Prepares required paperwork for certificates
• Provide technical assistance as needed to Service Planner
• Recording the correct usage of spare parts from inventory
• Inspect and maintenance of Company property (equipmentand tools)

Additional task include:

• Assist other departments when manpower requirements warrant this and asdesignated by your supervisor
• Give input to your supervisor on improvement of ourservice process when you become aware of such opportunities
• Keeping the company’s premises in a clean and presentable condition, which includes cleaning up the workspace and storage areas (inside and outside thebuilding) and depositing waste in the appropriate dumpster
• Condemn and dispose of MFS items as instructed by yoursupervisor

You are further expected to:

• Able to work on the Customer’s / vessels schedule (weekends, overtime)
• Show willingness to self-training and learn both frommembers within the service team and
• members from other parts of the organization
• Be a team player.
• Have a positive, professional and helpful attitude towards colleagues and customers

BENEFITS

• AWS 1 month
• Company Performance Bonus
• Phone Allowance
• Birthday Leave
• Medical Benefits

Service Technician

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Service Technician to join our team based in Tuas, Singapore. This is an Onsite role reporting to the Service operation Manager. This role will also require travelling within Singapore. Reporting to the Service Supervisor, this role provides support for all Cummins products, primarily in Automotive, Industrial and Marine applications, in a combination of workshop and field work. You will respond to engine breakdowns and provide technical analysis of failure, warranty support and troubleshooting engineering issues. Previous experience in a similar Service role, and knowledge of High-Speed Diesel engines, is essential.

This position offers a long-term career with a global organisation in the power industry and could be the next step in your successful Service career.

In this role, you will make an impact in the following ways:

Responsibilities:

· Diagnoses and completes repairs to engines at the customer’s site.

· Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.

· Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.

· Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.

· Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

· Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

· Identifies additional service opportunities with customer.

· Completes training in line with skill and business requirements.

· Maintains service vehicle and tools for cleanliness and proper operation.

· Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

To be successful in this role you will need the following:

· Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

· Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

· Customer focus - Building strong customer relationships and delivering customer-centric solutions.

· Develops talent - Developing people to meet both their career goals and the organization’s goals.

· Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

· Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

· Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

· Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

· Electronic Service Tool Application -Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

· Product Repair and Maintenance -Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.

· Engine Systems Interactions -Interprets and analyses the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.

· Health and Safety Fundamentals -Champions and models proactive health and safety behaviours by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

Preferred Qualifications:

· Apprentice Trained Engine Technician (Preferred)

· Vocational diploma from relevant technical institution

· Locally valid driving permit

· This position may require licensing for compliance with export controls or sanctions regulations.

· Basic level field service work experience

. Good to have work background either mechanical or electrical or both.

· At least 3 years relevant work experience preferred.

· Intermediate level knowledge of and/or experience with engine products

· Customer service experience

· Preferably with Singapore Class 3 or above driving license.

· Able to write and speak in English language.

· No cross-border relocation support provided.

Compensation and Benefits

· Salary rate commensurate with experience. Flexi Benefit. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical / Hospitalization Insurance.

At Cummins, we are an equal-opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are seeking a highly skilled and customer-focused Automotive Workshop Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and providing exceptional service throughout their vehicle repair and maintenance process. Your role will involve coordinating service appointments, providing accurate cost estimates, communicating with technicians, and delivering a positive customer experience.

Responsibilities:

• Greet customers and assess their service needs, providing guidance and recommendations.
• Schedule and coordinate service appointments, ensuring efficient use of workshop resources.
• Consult with customers to gather information about vehicle issues and concerns.
• Conduct vehicle inspections and accurately diagnose mechanical and electrical problems.
• Provide detailed explanations of recommended repairs or maintenance, including cost estimates.
• Communicate with technicians to ensure a clear understanding of required work.
• Monitor the progress of repairs and keep customers informed of any changes or delays.
• Assist customers with additional service requests, such as arranging loaner vehicles or coordinating shuttle services.
• Process invoices and handle payment transactions accurately.
• Maintain accurate records of customer interactions, service history, and repairs performed.
• Handle customer complaints or concerns with empathy and a focus on resolution.
• Stay updated on automotive industry trends, technical advancements, and manufacturer guidelines.

Working Hours:

• Mon - Fri 10am to 7pm
• Sat 10am to 2pm
• PH and Sun Closed

Requirements:

• High school diploma or equivalent; additional certifications or vocational training in automotive service is a plus.
• Proven experience (min 2 years) as a Service Advisor or in a customer service role within the automotive industry.
• Strong knowledge of automotive systems and components.
• Excellent communication and interpersonal skills.
• Ability to build rapport with customers and provide exceptional service.
• Strong problem-solving and decision-making abilities.
• Organizational and time management skills to handle multiple tasks effectively.
• Proficient computer skills to manage customer information and process service orders.
• Flexibility to work in a fast-paced environment and adapt to changing priorities.
• A valid driver's license.

If you meet the qualifications and are passionate about providing exceptional customer service in the automotive industry, we invite you to apply for this position. Please submit your resume and a cover letter highlighting your relevant experience and skills. Only shortlisted candidates will be contacted for further steps in the hiring process.

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCumminsis all about.

We are looking for a talented Service Equipment and Compliance Associate to join our team based in Tuas, Singapore. This is an Onsite role reporting to the Service operation Manager.

This position offers a long-term career with a global organization in the power industry and could be the next step in your successful Service career.

Key Responsibilities:

• Under minimal supervision, coordinates operations through interaction with operations management.
• Coordinates activities for different areas like Inbound, Outbound, Kitting, etc. based on direction from Operations management.
• Health, Safety & Environmental (HSE)
• Stop work and immediately report any major injury hazards.
• Report any work-related injury, illness, incident or hazard.
• Comply with HSE standards, policies, procedures & regulations.
• Use appropriate personal protective equipment.
• Promote interdependence by looking out for one another.
• Correct hazards within your control and capabilities.
• Recognize how your work may impact the environment and work to minimize the negative impact.
• Lead HSE Training and actively engage workforce.
  
• Quality
• Follows all applicable standard work, work instruction/process
• Documentation and established quality procedures.
• Raises issues to minimize cost and quality exposures.
• Performs quality checks for damage and for discrepancies between goods and invoices. Identifies and controls non-conforming material.
  
• Delivery
• Receive incoming goods, accurately sort, label/package, store goods and arrange storage to optimize warehouse space.
• Operates manual and automated equipment to pick, pack and ship product per the customer expectations.
• Demonstrates a high level of competency in core work skills.
• Works at the required cycle time or defined engineering standard.
• Teamwork Communicates effectively with the assigned team and with all support teams.
• Ensures training completion in line with business requirements.
• Seeks ways to improve quality, safety, process, material flow, and employee development.
• Ensures clean and orderly work area, including routine housekeeping tasks and machine cleaning tasks and supports planned operator care and maintenance tasks.
• Remains flexible and performs other miscellaneous duties, as required, to meet business goals.
• Works with peers, skilled trades and support staff to maintain and identify equipment in need of repair.
  

*Skills and Competencies

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Decision quality - Making good and timely decisions that keep the organization moving forward.
• Drives results - Consistently achieving results, even under tough circumstances.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Mode Selection - Evaluates and selects appropriate transportation mode and equipment type by lane through shipment volume analysis against business requirements to provide optimal shipping method (balance cost, quality and time).
• Trade Knowledge Application - Applies knowledge of relevant trade regulations to Cummins processes and systems to minimize trade risks and costs.
• Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.
• Warehouse Operations - Utilizes warehousing tools, systems, and methodologies to meet defined metrics for inbound and outbound operations of a warehouse.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

*Qualifications

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• Manage all issuing of tools/parts requisitions, purchase order and GRN of all invoices
• Ensure that the Tool Store is maintained in a safe and clean condition
• Responsible for the control of all company owned Service Department tooling and Workshop equipment
• Carry our regular audits on Field Service Vehicles
• Maintain Engine and Chassis dyno's in accordance of manufacturer
• Maintain plant equipment (Waste Recovery, Cooling Towers, Overhead Cranes, etc.) in accordance to manufacturer requirements
• Maintain equipment and record in accordance to HSE and ISO standards
• Conduct regular toolbox audits for all technicians
• Provide recommendations to the Supervisor for replacement tooling as required
• Maintain adequate stocks of workshop consumables and provide recommendations to the Supervisor or nominee prior to purchasing
• Maintain the company tool movement register and ensure tooling is made available to all on and as needed basis
• Maintain measure and test equipment records for both company and employee tools.
• Records include, measure, testing and equipment register indicating equipment register record cards
• Maintain and submission of records of cooling tower, trade waste collections relating to waste, oil, fuel and sludge to the relevant Agencies
• Coordinate and monitor managed garment overall cleaning system with supplier
• Maintain tooling checks through QA audits and recording
• Responsible for the supply and control of all company Personal Protection Equipment
• Manage maintenance and regulatory inspection of company service vehicles
• Assist in the management of company service vehicles tracking devices
• Preferably with the followingsExperience with service tools and workshop equipment's
  Singapore Class 3 driving license
  Singapore Forklift license
  
• No cross-border relocation provided.

Compensation and Benefits

· Salary rate commensurate with experience. Flexi Benefit. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical / Hospitalization Insurance.

At Cummins, we are an equal-opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

• Handles day to day order takings and in-house system data entry.
• Builds relationships with existing customers by understanding their needs and assisting with their queries.
• Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
• Liaises and updates customers of the status of deliveries.
• Follows up with billing matters.
• Processes sales orders and verifies purchase orders.
• Assist on general administration matters.
• Coordinates import and export shipping activities in liaison with customer, supplier and shipping agent.

Established Engineering Trading Company since 1994, dealing with Industrial Products to supply to the Heavy Industries, Marine & Crane Industries, Automation, General Industries & Wholesalers in this region, is looking for Service Technician to provide after sales service of the Company’s products.

SERVICE TECHNICIAN

Candidates must have electrical & electronics background with at least 1 year related work experience. You should have good knowledge in electronic equipment repair and able to conduct bench-test and trouble-shooting. Experience in crane industries will be an added advantage.

Requirements:

- At least 1 years related working experience.

- ITE in Electrical/Electronics and above

- Must possess class 3 driving license

- Strong troubleshooting and analytical skills to resolve technical problems

- PC literate, ability to read technical drawings/procedures and use a variety of precision testing and measuring instruments.

- Willing to sign contract for at least 1 year as overseas training is required.

Responsibilities:

- Troubleshooting & repair of Radio Remote Control Equipments

- Delivery / inventory control on spare parts

- May require to perform equipment installation on site either local or overseas

- Assist in setting up and up-keep the service centre cum warehouse, prepare quotations, updating the inventory list and training.

- Training will be provided in house and factory in Germany.

Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

Job responsibilities:

1. Supervise and lead a team of customer service representatives, providing guidance, training, and support to ensure high-quality customer interactions.
2. Develop and maintain positive relationships with customers, addressing inquiries, concerns, and complaints in a timely and professional manner. Act as the primary point of contact for escalated customer issues.
3. Communicate with customers to identify their needs / expectations and make appropriate adjustments to meet those needs.
4. Facilitate communication between internal departments such as operations, sales, and warehousing to coordinate customer orders and resolve issues efficiently.
5. Track and analyze customer service metrics, such as response times, resolution rates, and customer satisfaction scores, to identify areas for improvement and implement corrective actions as needed.
6. Continuously evaluate and streamline customer service processes and procedures to enhance efficiency and customer satisfaction. Implement best practices and innovative solutions to optimize service delivery.
7. Ensure compliance with company policies, procedures, and regulatory requirements related to customer service and logistics operations.
8. Preparation of periodic status meetings with management
9. Gather and analyze customer feedback through surveys, interviews, and other channels to identify areas for improvement and make recommendations for enhancing the overall customer experience.
10. Provide ongoing training and development opportunities for customer service team members to enhance their skills and knowledge of logistics processes, industry trends, and customer service techniques.
11. Collaborate with external vendors and service providers to ensure seamless coordination of logistics services and address any issues or concerns that may arise.
12. Monitor the customer’s payment status.
13. Involve in company marketing efforts. Contribute to the development of strategic initiatives and long-term plans for improving customer service operations and driving business growth in the logistics sector.
14. Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
15. Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.
16. Contributes customer service information and recommendations to strategic plans and reviews.
17. Audits customer service procedures and trends and determines system improvements.
18. Determines customer service requirements by maintaining contact with customers and visiting operational environments.
19. Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.

Requirements:

1.Min Diploma in related discipline
2.At least 3 years of experience in leadership role Logistics industry or freight forwarding industry.
3.Possess project and time management/ time allocation and organizational skills
4.With drive for high performance and prioritize customer satisfaction

Job Description:

1. To receive inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To prepare invoices, monthly reports for consolidated billing.
3. To maintain and upkeep the filing system and Navison software on all aspects of waste information.
4. To assist Customer Service TEAM to ensure daily operational in the team.
5. To update customer database in respect of customers and potential customers.
6. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirement:

1. ITE holder and above
2. At least one year Customer Service experience (MUST)
3. Adaptability, problem-solving, and analytical skills
4. Good communication skills and pleasant personality

Remuneration Package:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself

JD Union Pte Ltd is a responsible distributor of photonic products specializing in laser material processing for over 12years in Singapore. We take pride in offering one-stop solutions to system integrators across SMEs and MNCs, emphasizing professional service and long-term commitment through own lab demonstration on material processing.

Job description

1. Laser performance test for new arrival

2. Handheld laser welding process demo, robotics integration, customer service

3. Provide remote and onsite technical support of laser and other related parts including installation, application and troubleshooting

4. Repair defective parts of customer return, generate report and quotation for repaired items

5. Close follow up RMA laser and scanners with customer and supply

6. Lab facilities setup and improvement for welding and large area machine control under vision assist

Job Requirement

1. Diploma, Degree or higher in electrical, mechatronics, automation, or machine control, software

2. Hands-on experience, willing to support remote and onsite service

3. Analytical and problem-solving skills, able to take initiative and work independently

4. Understanding and prior work experience in laser instruments and troubleshooting is an advantage

5. Preferably 3-5 years’ experience working in industrial projects and service

6. Maintaining a positive, empathetic and professional attitude toward customer all times

7. Organized, efficient, willing to learn new things and take new challenges

8. Both English and Mandarin

Benefit

1. Work-life balance (Mon – Fri, 08:30– 18.00)

2. Good working environment (>4,000 sf)

3. AWS and Bonus (>3 months)

4. Packages: insurance, allowance, long term service incentive

5. Opportunity of oversea trip for training and exhibition

Location: Nearest MRT @Tanah Merah

Working hours:

5 days work week (Mon to Sun)

Bowling: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am

Main Lobby: 8:00am to 5:15pm / 10:45am to 8:00pm

Salary: $1900 - $2200

Job scope (Bowling):

• Manage the daily operations and upkeep of the facilities at the Bowling Centre.Operate the cashier counter, ensuring accurate reconciliation of daily transactions.
• Foster positive relationships with Club members, guests, and the public through exceptional customer service.
• Ensure that all bowling leagues and competitions adhere to the established game rules.
• Maintain and update records for bowlers, including handicaps, league standings, competition results, and championship outcomes.
• Assist the Supervisor in monitoring and managing stock, equipment, and stationery to ensure sufficient levels for daily operations.
• Handle inquiries, bookings, organization, and billing for corporate events, and provide a monthly report.

Job Scope (Main lobby):

• Manage phone calls and address inquiries regarding the Club’s facilities and events.
• Process applications for Club programs and handle inquiries and bookings for facilities.
• Perform cashiering tasks.
• Provide membership services, including the collection of membership fees.
• Execute administrative duties such as securely managing and documenting key issuance and handling other tasks assigned by the Head of Department.
• Oversee the administration of lost and found items.
• Record and manage incoming cheques.
• Support tender processes by assisting with briefings, collecting and recording tender documents, and handling tender deposits.

Requirements:

• Singaporean or Singapore PR
• Minimum GCE ‘N’ level with 1 year experience in similar field
• Must be prepared to work on weekends and public holidays

Job Description Summary

Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Service Availability Manager is required to oversee the IT operations and Delivery.

Job Description

A Service Availability Manager is customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset, keen to drive your own personal and professional development. You are customer-focused - Someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical Skills:

• 3-5 years of relevant experience
• Service and Project Management
• Proven experience in a customer-facing role with a strong commitment to delivering high-quality service within a contractual framework.
• Deep understanding of IT infrastructure, including equipment, systems, software products, and networked devices.

This is an on-site Singapore-based individual contribution role that will focus on enhancing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in SG.

• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects and tech talent requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients.
• Work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present qualified candidates to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, and competitor activities to inform strategies and provide valuable insights to clients.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• At least 4-6 years of total relevant experience in IT services / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level roles.

Candidates with new sales experience shall be considered for Business Development Manager for new Client Acquisitions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639