Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• respond to customer enquiries via phone, email and chat in a timely and professional manner
• provide accurate and complete information to customers regarding products, services and policies
• process orders, returns and exchanges following company policies and procedures
• work with other departments to resolve customer issues and escalations
• keep detailed records of customer interactions and transactions
• collaborate with other team members to meet or exceed customer service targets
• stay updated on industry trends and best practices
• perform other related duties as management requires

Responsibilities:

• Handle all incoming calls and emails
• Plan and collect daily deliveries and collections
• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes
• Follow up and responds promptly to customers’ enquiries
• Work closely with vendors such as warehouse, transporters and shipping agents to resolve customers’ issues
• Assist with generating customers’ daily invoices
• Follow with customers on outstanding AR
• Provide administrative support to the sales team

Requirements:

• Diploma in logistics or equivalent with 1 to 2 years of relevant experience in customer service
• Experience in Freight Forwarding / Dangerous Goods will be an added advantage
• Willing to learn and able to adapt in fast paced environment

Interested candidates may send their CV to Caris (Reg No. R1109826) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

JOB DESCRIPTION:

• Assist the Principal on administration matters
• Interact with parents on enrolment matters, school fees collection etc.
• Liaise with suppliers to ensuretimely delivery of goods and services.
• Enure all dataa, records and reports are updated and compiled timely.
• Handle calls and prepare forms such as teachers and chidren's attendance forms etc.
• Handle petty cash, daily collections and centre enrolment reports

JOB REQUIREMENTS:

• Diploma and above
• Good communication and customer service skills.
• Proficient in MS office

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule
• Prior work experience in banking is not required. Full training will be provided for all successful candidates.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Job Responsibilities

• To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• To verify on prices before submitting to Purchaser to process Purchase Order.
• To process Sales Orders for confirmed sales orders.
• To response to Customer’s request on delivery and co-ordinate with Operations team.
• To escalate maintenance or support issues that has been reported by the Customers with Operations team.
• To work closely with the Account Managers to meet sales performance goal.
• To document all relevant data systematically.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• To follow up on tender progress and updates.
• To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
• To perform other administrative duties as assigned or other duties as deemed required by Company.

Job Requirements

• Minimum ‘O’ Level with 2 to 3 years Customer Services’ working experiences preferably in Information Technology or IT System Integrator industry.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Keen to learn and a team player.

Work Environment

• Office environment
• Work-life balance
• Flexible working arrangement
• Training will be provided
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Customer Service Executive salary range : $2300 to $2500, with attractive monthly sales incentives and monthly mobile reimbursement claim max up to $50.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Atleast A levels or Diploma

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine. Join us, and let’s chase the incredible together!

• Permanent Position
• Eligible for Quarterly Incentives Payout
• No travelling required - as this is an In-house position based in our Service Centre.

The Responsibilities:

• Communicate with customers via phone / face to face to identify and diagnose for errors or technical issues (Hardware / Software).
• Conduct repairs according to the diagnosis.
• Excellent knowledge in disassembling and re-assembling all PC devices.
• Carry out high quality repair in 3C order.
• Ensure data accuracy when keying into the system for Part ordering / Diagnostic / Repair status.
• Ability to respond to customer service requests within the Service Level Agreement (SLA) timeframe.
• Helps drive a positive customer experience by building relationships and exhibiting great customer service.

The Requirements:

• Minimum NITEC / Diploma in Computer Science / Information Technology, or equivalent.
• At least 2 years of professional working experience in similar capacity.
• Strong ability to prioritize and multi-task in a fast-paced environment.
• Good communication and customer service skills.
• Technical knowledge/background in Computer is a must.
• Able to work alternate 5.5 days per week in a service-center environment.
• Candidates with immediate availability are encouraged to apply.

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Benefits

1. Location: Work at Changi, East Region
2. Career Growth: Gain valuable experience in air freight, with opportunities to develop your skills in customer service and logistics.
3. Team Spirit: Join a supportive and dynamic team where collaboration and learning are encouraged.
4. Work-Life: Enjoy alternate Saturdays off after confirmation and 14 days of annual leave to recharge.
5. No Experience Needed: Fresh faces are welcome! Comprehensive training provided for those eager to learn and grow.

Job Description

Are you ready to embark on an exciting career in air freight? We are seeking enthusiastic and organized individuals to join our team as Air Export Customer Service Representatives. You’ll play a crucial role in managing our clients' air export needs, providing exceptional service, and coordinating with our operations team to ensure smooth shipment arrangements. This is your opportunity to thrive in a fast-paced, global logistics environment.

Roles & Responsibilities

• Support assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries.
• Book air export shipments with airlines and co-loader agents, ensuring timely follow-ups.
• Handle air export billing, invoice verification, and resolve rate disputes efficiently.
• Coordinate with clients, sales teams, overseas agents, and operations staff to ensure successful shipment arrangements.
• Perform additional duties as requested to support team goals.

Requirements

• Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and data entry. Excellent command of English and Mandarin to liaise with Mandarin-speaking associates.
• Experience: Experience in air freight is a bonus, but not required. We welcome fresh candidates willing to learn.
• Attributes: Team player with a proactive attitude. Strong organizational skills and the ability to handle inquiries efficiently. Willingness to work overtime if necessary.

Additional Information

• Location: No. 9, Airlines Road, #02-16 & #02-17, Cargo Agents Building ‘D’, Changi Airfreight Centre, Singapore 819827.
• Working Hours: Monday to Friday, 9 am – 6 pm. Saturday, 9 am – 1 pm (alternate Saturdays off upon confirmation).
• Leave: 14 days of annual leave after confirmation.

Job Purpose:
Support policyholders and Financial Representatives by resolving policy-related issues.

Key Responsibilities:

• Address walk-in queries for Life/General Insurance policies and follow up on unresolved issues.
• Handle feedback, appeals, and minor complaints, ensuring timely resolution.
• Provide excellent customer service and adhere to regulatory standards.
• Assist other service touchpoints like Digital Communications and Call Centres as needed.
• Rotate among Service Centres and complete tasks assigned by the Section Head.

Requirements:

• GCE 'A' Level, Diploma, or Degree; insurance certifications (e.g., BCP, PGI) preferred.
• 1-2 years of customer service experience, ideally in insurance or banking.
• Strong customer focus, integrity, and ability to work independently.
• Proficiency in Microsoft Office.

Are you a detail-oriented individual with a passion for customer service? We are an international household goods removal company looking for a dedicated and proactive Customer Service cum Documentation Executive to join our dynamic team.

Position: Customer Service cum Documentation Executive
Location: 705 Sims Drive, #01-05 Shun Li Industrial Complex, Singapore 387384
Type: Full-time
Salary: [S$ 1600.00 – S$ 2000.00]

Key Responsibilities:

• Provide customer service by addressing inquiries, resolving issues, and offering support to clients over phone and email.
• Manage and process documentation related to shipments, customer interactions, transactions, and internal processes.
• Must be a team player and able to work with minimal supervision.

Requirements:

• Relevant experience in customer service or a related field.
• Good communication skills, both written and verbal.
• Ability to multitask and manage time effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Diploma/ A Level or GCE O level or equivalent experience in

customer service or administration.

· Must be Singaporean or PR

Why Join Us:

• Opportunity to work in a supportive and independent environment.
• Competitive salary and benefits package.
• Working Hours: 8.30 am – 5.30 pm (weekdays)
  8.30 am – 12.30 pm (Saturdays)

How to Apply: Interested candidates should send their resume with a cover letter outlining their qualifications and experience to: [email protected] or telephone: 62229792.

We look forward to hearing from you.

Job scopes:

• Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
• Understand clients' air export requirements and provide customized logistics solutions.
• Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
• Address and resolve service-related inquiries, complaints, or concerns promptly.
• Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
• Prepare and review air export documentation including Airway Draft.

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

Job Title: Temporary Customer Service Executives

Location: West
Duration: 6 months (January 2025 – June 2025)
Working Days: Monday to Friday
Working Hours: 8:45 AM – 6:00 PM
Openings: 2
Salary: up to 2600

Role Requirements:

• Physical Requirement: Role involves walking around premises; comfortable shoes required.
• Attire: Smart casual.

Job Description:

1. Unit Inspection and Preparation:

• Conduct thorough inspections of condominium units to identify and document defects.
• Ensure units are fully rectified and in pristine condition for handover to homeowners.

2. Defects Rectification:

• Coordinate with the main contractor and homeowners to ensure timely and satisfactory defect rectifications.
• Arrange joint inspections with homeowners post-rectification as needed.

3. Handover Preparation and Execution:

• Assist the Customer Service team in preparing handover kits with accurate and complete information.
• Support the seamless handover process by liaising with homeowners and contractors.

4. Customer Feedback and Complaints:

• Address homeowner complaints or feedback related to defects or unit quality.
• Work towards satisfactory resolution in collaboration with contractors and internal teams.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

We are seeking a sales and customer service executive based in our showroom at Bukit Merah. The role loosely encompasses the following key areas:

• Handle enquiries that come in via Whatsapp, email, phone, and walk-ins.
• Provide accurate quotes and convert leads into revenue.
• Provide appropriate customer service throughout the sales cycle.
• You are effectively the main person who will interact with customers day-to-day.

About us

We operate a number of businesses in Singapore that cut across printing, framing, art restoration, art valuation, and the sale of fine art [paintings & sculptures]. We have an excellent web presence and do not need to go hunting for business - your job is effectively to close opportunities that are provided to you via Whatsapp, Email, Phone, and those who walk-in.

As we do have walk-in customers it is a job that requires someone to be on-site Tue - Fri [10am - 6pm] and Sat [10am - 5pm].

As with any small business, each person needs to pull their weight and make an impact. We need proactive individuals with strong attention to detail who enjoy speaking to others.

We are currently offering a fixed salary with the idea of some additional commission based bonus available.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Minimum 1 year of call center experience
• ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5thSaturdays)
  • staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
  • staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm
  • G50 Clearance is required

Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc

To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets

Identify the needs and extend professional beauty advice and solutions to customer, provide professional skin, body analysis and recommend suitable range of aesthetic treatments and products to customer

Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards

Achieve and exceed sales targets, keep abreast on beauty treatments, procedures, technology and up-to-date developments in the beauty industry

Motivate, built-up good and positive team relationship and evaluating employee performance, provide feedback and coaching as required

Promoting the company’s Beauty services and products to customer, maintain a good after-sales relationship with customer and see that their inquiries are managed promptly, engage and establish relationships with customer from the daily-assigned pool of leads

Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc

To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets

Identify the needs and extend professional beauty advice and solutions to customer, provide professional skin, body analysis and recommend suitable range of aesthetic treatments and products to customer

Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards

Achieve and exceed sales targets, keep abreast on beauty treatments, procedures, technology and up-to-date developments in the beauty industry

Motivate, built-up good and positive team relationship and evaluating employee performance, provide feedback and coaching as required

Promoting the company’s Beauty services and products to customer, maintain a good after-sales relationship with customer and see that their inquiries are managed promptly, engage and establish relationships with customer from the daily-assigned pool of leads

Job Description:

• Corporate account servicing
• Provide customer service and act as the liaison between the client and the Company
• Liaise closely with internal and external parties in conceptualizing and executing of print projects
• Final authority to interfere at any production stage on product quality issues
• To approve work done by in-house artists on client’s behalf
• Presentation of designs and artwork to clients
• Issue billing timely upon job delivery to clients
• Preparation of reports and proposals

Requirements:

• Diploma/Degree in Business or its equivalent
• Strong business acumen in account servicing and with the ability to speak confidently with flair and poise in dealing with customers
• Excellent project management skills, multi-tasking skills and the ability to work independently in fast paced environment
• Posses strong communication and interpersonal skills

Job Responsibilities

• Responsible for handling front office reception and administration duties
• Greet customers and answer all customers’ enquiries
• Perform scheduling appointment calendar and sending reminders on appointments to customer
• Generating and compiling of daily sales reports
• Perform outlet stock-take and other ad-hoc duties
• Perform cashiering duties such as payment collections

Requirements

• Basic knowledge of Microsoft Word and Excel
• Good interpersonal and communication skills
• Passion for customer service
• Excellent telephone etiquette
• Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
• Prefably with at least 1 year experience with customer service.
• Able to commit to retail hours