Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• Emails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• Able to work independently as well as in groups/teams with minimal supervision

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are an established leading paediatric therapy centre for children located in Orchard Road. We provide early intervention for children with special needs and children with developmental delays.

At Dynamics, we are focused on providing the best service for our customers. We are looking for people who care deeply about our customers. You are positive, motivated and want to work in a fast-paced energetic team.

Job Responsibilities

• Ensure smooth management and operation aspects of all the Centres.
• Manage a team of customer service executives/ office cleaners.
• Manage staff performance.
• Perform front line duties as required.
• Training of CREs service excellence or any admin training.
• Ensure prompt response to enquiries / or resolution to customer complaints (via phone / email / SMS / WhatsApp’s)
• Proactively build, maintain, and enhance relationships with clients and parents.
• Handle & resolve requests / grievances and complaints.
• Ensure standards and procedures are followed and maintained.
• Liaise with third party vendor on related matters.
• Participate in audit matters as required by government agencies.
• Perform supporting duties as assigned by management.

The ideal candidate would be:

• Degree holders in any discipline.
• 5 days week - Able to work from Tuesday to Friday 9am to 7pm. Saturday 9am to 6pm.
• Relevant experience in managing a team and/or customer service environment.
• Proficiency in MS Office and strong office administration skills.
• A fast leaner with a can-do attitude who can make independent judgement in challenging situations.
• A good team player with excellent verbal and written communications skills.
• Excellent organizational, interpersonal and conflict resolution skills.
• Strong analytical and problem-solving skills.

Interested parties, please send your RESUME to [email protected] with current & expected salary & date availability.

We regret only shortlisted applicants will be notified.

Oculus Design is a strategic design and communications agency, and we are looking for a Senior Account Executive/Account Manager to join our close knitted team.

You will be managing and growing existing and new projects. You will also be involved in developing new accounts. You are familiar with traditional media, print projects and digital campaigns. The ideal person will need to have experience in leading and managing client relationships for campaigns, and strong project management capabilities. There will be many opportunities to grow and advance your career.

Job Description

• Manage clients and projects to ensure deliverables are met in a timely manner and within budget
• Collaborate with colleagues and partners, coordinate with vendors
• Manage clients' and internal social media accounts - develop content pillars, content ideas and oversee design and rollout of quality creative deliverables for various platforms
• Participate in pitches, from identifying opportunities during pitch development, to strategy development and presentations

Requirements

• Minimum of 2 years of experience in integrated/digital experience in a creative agency with proven track record
• A basic understanding of how to leverage and optimise all social media platforms
• Strong interpersonal and communications skills
• Strong analytical skills
• Strong writing skills will be an advantage
• Prior experience of working on B2B and government accounts will be a distinct advantage

Please submit your resume, including current and expected salaries to [email protected]. Only shortlisted candidates will be notified.

• Attend and provide Field and In-house advice and services to customer’s
  requirements.
• Assist in implementation of product design to commissioning process.
• Review and implement Quality control plan, supervise the completion of TQC and standards. Maintenance of in-house workshop.
• Liaison with customer representatives and ensure on resolving customer demands.
• Participate to form project team with sales, engineering and related dept.
• Involve in the set-up of service centre
• Analyse all Non-conformity report and interact with customers.
• Provide timely advice, proposal and solutions for final repair plan.
• Comply with all OH&S policies and service escalation procedures.
• Check for Warranty of Gearboxes upon receipt of NCR.
• Maintain personal knowledge of safety instructions and operational procedures.
• Record details of all Field Inspection and corrective action taken.
• Provide corrective and preventive actions (CAPA) to customer and completion of service report.
• Over 50% travelling to sites and customer’s plant within AP region (Frequent travelling area: Asia Pacific, including Japan, Korea, & Australia but excluding China).
• Look for continuous improvement opportunities.
• Promote and support sales of NGC product and services.
• Fulfil any other reasonable duties as required.
• Implement & rectify the department current & future process flow

Diploma and above, mechanical or electrical or relevant major are preferred;

Strong communication and coordination skills, quick thinking

Good analytical and problem solving skills

Language ability: English is required, Chinese is a plus

You will be responsible for the following:

• Provide supervisory, guidance and foster collaboration among team members.
• Perform reporting officer duties such as developing career progression pathway for team members and competency assessment of the team.
• Carry out discharge plan assessment for inflight cases.
• Provide patients and their family members with relevant and timely information and assess their needs when choosing a suitable Community Hospital.
• Document the assessment, care plans, and outcomes timely and accurately in the appropriate IT systems.
• Monitor the referral trends and identify service gaps and any transfer delays.
• Establish and maintain partnerships between Hospital and Community Hospital referral teams.
• Perform any other duties as assigned by Head Ops & Admin.

Job Requirements:

• Degree in Health Science/Nursing/ Allied Health etc.
• Relevant experience with minimum 5 years in the supervisory role.
• Possess good supervisory and leadership qualities.
• Good verbal and communication skills.
• A good team player who is able to work efficiently in a multi-disciplinary team.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and write company policies and procedures to comply with Country Customs and other governmental agency requirements for import and export activities.
• To interface with the relevant Customs Department, Freight Forwarder and Vendors in order to meet the shipping schedule and target achievement.
• Provide oversight and review of production contract application and closure processes in conjunction with country Finance and Materials department.
• Ensure the import and export activities are monitored and reviewed for accuracy and in compliance with country laws and regulations, rules, policies and procedures.
• Provide training on country customs requirements and procedures of country import and export activities to all appropriate company departments and personnel.
• Establish and maintain the level of relationship with country governmental agencies responsible for foreign trade and customs required to communicate the company commitment to compliance with all applicable governmental laws, regulations, rules, policies and procedures.
• Ensure that country governmental agencies responsible for foreign trade and customs are provided with the level of information about the company that they require to perform their functions and formalities.
• Monitors proposed changes in import and export rules, policies, procedures, regulations and laws and assess the impact for those proposed changes on the Company business.
• Ensure that company policies and procedures reflect any changes in country customs laws, regulations, rules, policies and procedures.
• Interface with Corporate logistics team to resolve issues associated with shipment out to the respective countries, ensuring best shipmen routing is well executed and to monitor the performance through indicators and metrics.
• Establish company standards of service providers (freight forwarder, customs brokers, trucking company etc) retained to assist with the supply chain.
• Manage and coordinate activities and services provided by Company agents to ensure that all documentation and services provided are accurate and maintain the standards required by Company.
• Delegates and organizes departmental workload according to project assignments and needs.
• May perform other duties and responsibilities as assigned.

Job Requirements:

• Bachelor's degree in Logistics, Supply Chain Management or a related field.
• Proven experience in logistics and customs management within the semiconductor industry.
• In-depth knowledge of Singapore customs regulations and international trade laws.
• Strong understanding of semiconductor supply chain processes and challenges.
• Good communication and negotiation skills for effective collaboration with internal team and external partners.
• Demonstrated ability to optimize logistics operations, improving efficiency and reducing costs.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Proficient in using logistics management software and tools.
• Strong leadership skills with the ability to motivate and guide a team.
• Detail- oriented with a focus on accuracy in customs.
• Ability to adapt to changing regulatory environment and industry trends.

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

The Opportunity

• Salary Range: $2,500 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week
• Good benefits and career prospect
• No experience welcome to apply!

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performiof facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good munication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

Job Responsibilities

• Responsible for maintaining accurate costing processes for production and materials.
• Responsible for standard costs for raw materials, packaging, machinery and finished goods and update variance analyses.
• Analyse manufacturing costs, overheads, purchase price and COGS variances.
• Manage cost-related budgets and perform variance analyses.
• Generate periodic reports for management, analyzing factors affecting product prices and profitability.
• Any ad-hoc duties as assigned.

Requirements

• Degree/Diploma in Accounting or ACCA or relevant accounting qualification.
• CPA/CMA would be advantageous.
• Proficient in Excel, Word and Power Point and ERP systems.
• At least 5 years of relevant experience in Manufacturing and Costing.
• Responsible and good communication skill.
• Detailed and meticulous.
• Candidates without Costing experience need not apply.

Location (Nearest MRT): Tanjong Katong

Salary: $2,500 to $3,000

Duration of Work: 6 Months Contract (Extendable)

Work Days & Hours: Mon- Fri (8.30 am - 6 pm)

Responsibilities:

• Calling and receiving call from internal and external teams on the enquiry of the services as well as checking with customer on the feedback.
• The team size that they need to liaise wise will be less than 100.
• Handle call in from customer and partner on service delivery enquiries
• Handle email and keep customers are updated on the timeline and progress of implementation on the enquires.
• Assist the team to study Post Mortem on problematic provisioning cases to review and improve on the provisioning processes with stakeholder and products.
• To manage customer relationship during the service delivery/ projects through strong governance
• Monitoring customer satisfaction levels through seeking customer for feedback and areas of improvement
• Assist to perform and manage escalated cases for all customer experience issues.
• Any other tasks as assigned by Supervisor.

Requirements:

• Min A level/Diploma
• Added advantage if your portfolio was from telco related, building management and customer relationship management engineering background

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

OR WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

A Market Leader with real estate investment footprints in Asia Pacific. Due to business needs, we are seeking committed professional to join the team as Investment Manager!

Budget for this role: S$8,000

Job Description

• Responsible for the management of our overseas assets including monitoring, reporting and liaising with asset managers and local consultants to ensure that performance is in accordance with budget
• Recommend strategies to improve portfolio returns including asset enhancement, acquisition, investment and divestment through feasibility studies and formulation of strategy to maximise yield, enhance growth and achieve profit objectives
• Conduct research, monitor market trends, prepare regular market and transaction updates as well as benchmarking reports to support asset management and investment decisions relating to our asset portfolio
• Involve in valuation exercises and evaluation of investment opportunities, due diligence review, acquisitions underwriting, deal modelling and structuring, financing and negotiation of deal terms
• Conduct research, monitor market trends, prepare regular market and transaction updates as well as benchmarking reports to support asset management and investment decisions relating to our asset portfolio
• Involve in valuation exercises and evaluation of investment opportunities, due diligence review, acquisitions underwriting, deal modelling and structuring, financing and negotiation of deal terms
• Establish and maintain good working relationships with consultants, brokers, banks, investment managers and partners in markets of interest

Requirements

• Degree in Finance, Business Administration, Real Estate from a reputable university with at least 5 years of experience with a property developer, real estate investment house or investment funds
• Outstanding analytical, quantitative skills with proven proficiency in financial analysis and modelling is essential
• Strong business and financial acumen with track records in asset management
• Experienced in entire investment transaction and asset management processes
• Highly resourceful with excellent interpersonal and negotiation skills

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Description:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline with 3 years of relevant experience.
• Proficient in SAP
• Experienced in SC shipping experience

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

On behalf of one of its clients, the French Chamber of Commerce is looking for a Capital markets sales manager.

The hiring company is a fintech startup in the space of capital markets. It leverages research in market micro structure to improve the liquidity and visibility of small companies listed in exchanges.

The Capital Markets Sales Manager will be responsible for leading sales, market analysis, and network development while ensuring team building.

Main responsibilities :

• Sales Leadership:

- Develop and execute a strategic sales plan to achieve revenue targets and market penetration in the sector.

- Cultivate and expand relationships with key stakeholders, including listed companies, financial institutions, and other relevant entities.

- Lead the sales process, from prospecting and client acquisition to negotiation and closing deals in Singapore.

• Market Analysis :

- Stay abreast of market trends, competitor activities, and regulatory changes in the capital markets landscape.

- Provide regular market insights and feedback to the leadership team to enhance our product and service offerings.

• Network Development:

- Leverage existing industry contacts and establish new connections to build a robust network in the capital markets community.

- Represent the company at industry events, conferences, and networking functions to enhance our visibility and reputation.

• Team Building:

As the first hire in Singapore, lay the foundation for a successful sales team by recruiting, training, and mentoring new team members as sales operations expand.

Requirements

• Minimum of 5 years of experience in sales trading, corporate banking sales, or a related field within the capital markets sector with a track record of achieving and exceeding sales targets.

• Deep knowledge of capital markets, trading, and regulatory frameworks, with a focus on Singapore and Hong Kong markets. Ideally with a master's degree in Business or Finance.

• Established network in the capital markets community in Singapore and Hong Kong.

• Strong interpersonal and communication skills.

• Ability to work independently and collaboratively in a fast-paced startup environment.

Responsibilities:

• Handle and process all enrolments and registration

• In-charge of school fee collection

• Handle & follow-up customers' enquires

• Assist in daily school operations

Requirements:

• O level/ ITE and above

• Customer Service-oriented, patience and able to handle children.

• Able to work on weekdays evening, weekends and public holiday

Working Location: Hougang

The primary role will be to provide best-in-class executive support, which involves a wide variety of critical duties to ensure smooth and seamless business processes.

Principle Accountabilities (Key Result Areas)

• To provide general administrative support and personal assistance to the CEO.
• To act as the initial point of contact for the CEO & the Executive Leaders, assessing priorities and coordinating the day-to-day requests as necessary.
• To manage the CEO’s diary and appointments, ensuring effective use of time and preparation of papers and information in advance.
• Prioritize and follow up on incoming issues, and concerns addressed to the CEO, including sensitive or confidential ones. Determines appropriate course of action, referral, or response.
• To perform general administration tasks, including handling all official correspondence and making travel arrangements.
• To prepare and/or draft correspondence for the CEO, as required.
• To manage electronic and paper-based filing systems.
• Overseeing office management duties.
• To organize internal and external meetings, including booking venues, arranging accommodation, and taking minutes as required.
• To ensure departmental deadlines are met for corporate activities.

Attribute & Attitude

• Excellent interpersonal and communication skills
• Self-motivated and focused
• Energetic and Enthusiastic
• Integrity and drive
• Prompt and fast-paced
• Decision-making ability
• Dynamic and dependable
• Ability to work under high pressure
• Quick thinker and an effective executor

Knowledge

• Qualification: High School or Diploma Holder or equivalent
• Experience: 6-10 years of relevant personal assistant experience

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;
2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;
3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;
4. Responsible for the channel enhancement, technical support and management of major projects in the target area;
5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;
6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

The Store Manager oversees the entire operations of a store. S/he is responsible for driving the store's sales performance and service performance. S/he also engages in innovation and productivity initiatives for the store. S/he is responsible for developing business opportunities, managing the operational and service excellence plans.

In order to drive seamless customer experience across channels, the Store Manager oversees the order fulfillment processes for customers in store. Operating in a fast-paced, diverse and customer-centric store environment, the Store Manager is a resourceful, driven and a service-oriented leader who is able to multitask and manage store operations effectively. S/he also possesses strong people management skills and is able to engage with management and key stakeholders.

3 best things about the job:

• Great central location to work at -- work in a visually-inspiring showroom full of beautiful products with great craftsmanship in one of the most iconic shopping malls in Singapore.

• Fun and collaborative colleagues - To work with a close-knitted team that promotes teamwork and empowerment to provide impeccable customer service.

• Great exposure to all aspects of a business - To work with a diverse back-of-house team to improve and problem-solve store and service matters.

Responsibilities:

• Strategise and develop execution plans for the team to deliver brand, sales and service goals and targets
• Collaborate with management to develop budget and evaluate business financial performance regularly.
• Build a CRM programme for the team to establish rapport and cultivate relationships with customers.
• Monitor merchandising presentation and visual display
• Develop and ensure follow-through on a service recovery framework for crisis management
• Ensure business continuity management in retail operations
• Supervise, train and plan succession for employees in customer service, interior styling, sales, service and visual merchandising.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Manage all controllable costs with a view to maintaining profitability.
• Work with back of house team including Marketing to ensure the smooth running of store operations and campaigns
• Assist in researching and developing market opportunities and plans, understand market requirements, identify market trends
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Requirements:

• Diploma or Degree in Business Management, or any related field
• 3 – 5 years of retail experience
• Proven track record of attaining sales target, success in strategic planning and problem solving
• Engaging, positive and motivating communication skills
• Customer-focused with strong communications and interpersonal skills
• Strong leadership and organizational skills
• Knowledge of retail management and procedures
• At least 2 years of experience in managing a team

RESPONSIBILITIES

As our Retail Manager, you are responsible for Retail Sales Excellence on all levels.

The Retail Manager is responsible for Retail Sales Excellence on all levels.

Manage & lead Team on development including promotional and merchandising activities related to a Duty-Free distribution channel and organization.

Gather & providing feedback on competitors and retailers sales and activities to the Key Account Manager & other departments within Travel Retail.

Your main focus :

RETAIL SALES/EXCELLENCE

· Collaborate closely with retailer on anything Retail related to help drive sell-out

· Monitor closely on the retail performance of newness and our core lines

· Planning and implementation of goals/ambitions including retail sales targets, action plans to drive sell-out

· Plan and implement suitable incentives to drive sell-outs in line with competition standards

· Identification of any likely risk/opportunities from itemized sales report and make necessary recommendations to Key Account Manager

· To drive improvement in store ranking/market share of Coty brands (KPI)

· Regularly update monthly sales reports via HUB/internal trackers in coordination with the Retail Sales Coordinator

· Identify potential space improvement at shopfloor or any opportunities to improve our retail sales performance

· Provide an in-depth monthly analysis of the market to Sales Manager & other Departments within Travel Retail

MERCHANDIZING EXCELLENCE

· Work with the Retail Sales coordinator to make sure merchandising excellence is met in all stores

· To work closely with DP on the fulfilment rate of non-sellables

· To nurture strong business partnership with the shopfloor team

· Partner closely with the marketing and merchandising team to put forward recommendations

· To readily share competitor’s insight & propose appropriate actions to maximize sales and brand visibility

· To conduct regular TRIP CHECKS for key market

BEAUTY ADVISOR & COORDINATOR MANAGEMENT

· Oversee Retail Sales Specialist on the leadership & development of the Beauty Advisor Teams

· Create positive and strong synergy within the team, ensure the best mindset, and lead them by example

· Communicate sales target to Beauty Advisors, sales achievement, and ensure that targets are being met monthly

· Conduct regular reviews with Retail Sales Specialist to monitor Beauty Advisor monthly sales performance and examine ways to improve their productivity

· To monitor and update the Beauty Advisor database, according to business needs

· Uniform management in coordination with the Field Trainer

· Roster supervision

FORECAST & INVENTORY CONTROL

· To keep track of retailers’ placement of orders and short shipment

· Work closely with KAM on product forecast

· Work closely with Omnichannel manager on GWP/POS forecasts

· Maintain adequate inventory levels in retailer’s doors sellable stock, testers, promotional items, advertising materials etc.

· Feedback on sell-out, trends to help project and plan accurate forecasts.

· Give on-going feedback to Demand planning team on performance, promotions & Market trends

PROMOTION EXECUTION

· Lead and ensure of all planned promotions & all elements are in place

· Preparation of COMA deck for MPM team for promotion execution

· Analyze and exploit all data on the activity level of the points of sale, on the feed-back of merchandising and promotional activities of Coty brands and competitors

· Provide weekly and monthly updates and follow-up on key information, promotion results, budgets, and costs to the Key Account Manager

· Manage budget and costs relating to retail

· Keeps abreast of and provides info on competitor activities, making recommendations to boost sales

YOU ARE A COTY FIT

You like to make a difference. As an experienced Retail Manager, you will share your valuable experience with the team and you get energy from working in a fast-paced, diverse and international environment. Other than that, you should also have the following requirements:

· At least 5 years of working experience in the retail sector, with an enthusiasm for retail sales management

· Experience in the beauty industry is advantageous

· Industry knowledge & Travel Retail experience a plus, not essential

· Competent in excel & PowerPoint

· Good negotiation skills

You will have:

· Extensive knowledge of retailers and channels for beauty industry, focus on key account, and Travel Retail & ecommerce is a plus.

· Being able to work under fast pace and in matrix organization.

· Organized: Well organized, with a disciplined approach to evaluating priorities in a fast-changing environment.

· The ability to work autonomously, as well as part of a team, and is confident in managing relationships at all levels.

· Strong in leadership and in people management.

· Operational efficient, strategically credible.

· Adaptive: Able to adapt plans, strategies and processes in ways suited to the needs of the business while promoting consistency.

· Driven: Relentless pursuit of progress and achievement of goals.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchens food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

Working location: Joo Koon

Working hours (8am to 9pm)

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager, Category Management! The successful candidate will be handling the skincare category for the Singapore market to drive category strategies and initiatives, while managing product and brand assortment, price point, floorplan, and inventory management.

• Full-time, permanent opportunity
• Basic salary + VB (% based on annual package) + attractive flexible benefits
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Spearhead negotiations for trading terms and conduct comprehensive business reviews
• Formulate the annual brand plan, encompassing product launches, sales targets, and contract maintenance
• Take the lead in introducing new brands into the portfolio
• Oversee the sell-in process for new brands, ensuring alignment of sales forecast
• Collaborate with cross-functional teams for seamless omnichannel launch plans, execution and tracking of launch performance
• Strategize and secure prime animation slots for brands, while driving thematic animations, including product assortment, targeting, and stock ordering
• Set objectives and work with brand partners to negotiate in-store mechanics and promotions
• Monitor and analyze animation performance, assortment gaps, and opportunities based on sales ambitions and category strategies
• Collaborate with space planners and visual merchandising teams to optimize category zones, and propose new store floorplans for regional team's approval
• Coordinate with brand partners on fixtures, stocks, and merchandising for new store openings and renovations
• Partner with the supply chain team to achieve stockholding KPIs and ensure deliveries meet launch plans and campaigns
• Review stock on hand and propose action plans for high stockholding and discontinued SKUs

The Talent:

• Minimally 4 years of relevant experience in the retail industry coupled with a strong background in category management
• Ability to formulate strategies and analytically inclined with proficiency in handling extensive data, capable of conceptualizing and turning data into meaningful analyses
• Strong interpersonal skills to communicate effectively with various levels of stakeholders
• Meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager in Supply Chain Transformation for a 6 months maternity cover! The successful candidate will be driving supply chain projects together with the leadership teams by providing project management methods and developing extensive project documentation while ensuring strong communication flow throughout for 2 major projects - warehousing and logistics (transition of carrier).

• 6 months contract for a maternity cover, NO conversion/extension
• Basic salary only
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Identify project steps, and milestones, and assess requests
• Take the lead in defining scope, budget, and risks
• Produce project deliverables and coordinate teams
• Manage UATs, monitor KPIs, and address risks
• Evaluate on-time, in-full project delivery and long-term benefits
• Conduct post-mortem and handover
• Create and manage project governance
• Performance objectives include: timely project milestones, budget adherence, effective scope management, stakeholder engagement, risk management, relevant action plans, and key artifact generation

The Talent:

• Minimally 4 years of relevant experience in supply chain project management, preferably in FMCG/e-commerce environment
• Strong skills in project management tools and Excel (Pivot Table, VLOOKUP, Index Match)
• Strong interpersonal skills to communicate effectively with various levels of stakeholders locally and regionally
• A problem-solver, meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

• Welcome customers, keep showroom pristine.
• Create reports, manage prospect database efficiently.
• Monitor and replenish merchandise stock as needed.
• Support marketing events, engage in payment collections.
• Perform additional tasks assigned by superiors.

Requirements:

• Minimum A Level with at least 1 year of customer service working experience.
• Comfortable to work on weekends when needed.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.