On behalf of the hiring company which is a Social Service organisation, we are looking for a suitable candidate to join them as Programme Manager.

Responsibilities

• To manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of the Community Service Centre.
• Provide guidance and motivation to staff to achieve the programme objectives, and develop work plans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement to better meet the needs of the clients.
• Oversee the curation and development of programmes based on the needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain the centre's community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, and the grassroots community).
• Oversee budgeting, and financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Superiors to support the cultivation of the agency’s values, vision and mission within the team.

Qualifications/requirements

• Bachelor’s degree in social work, with a minimum of 7 years of experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

Working hours: 9am to 6pm, Mondays to Fridays

9am to 1pm, Saturdays

Location: City fringe, Central area

EA License : 22C0971 | EA Registration : R21101298

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

The Company

We are a leading purveyor of fine teas and herbs headquartered in Singapore, catering to the hospitality and food services, currently looking for suitable candidates for the position of Relationship Manager (Corporate)

Job Description

· Lead business development in hospitality and corporate channel.

· Foster relationship on C-suite level executives for global and regional accounts

· Prepare business proposals and C-suite presentation.

· Prepare annual business review with customers.

· Support training needs in product knowledge and service delivery.

· Manage accounts receivable.

· Lead in sales campaign planning and execution.

The Successful Applicant would have the Following Qualities:

· Degree in Sales, Marketing or Hospitality from accredited university

· Minimum 5 years of experience in hospitality or corporate sales

· Strong strategic planning and business development skills

· Excellent interpersonal and communication skills coupled with adaptability and willingness to learn.

· Highly motivated, energetic, and driven to success

· Possess Class 3 license; own car preferred.

Only short-listed candidates will be notified.

What's on Offer?

Attractive salary package and excellent career prospects await the successful candidates.

NOTE: Interested applicants can email their full resume in pdf format.
Include expected salary, last drawn salary, reason for leaving and availability date.

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Job Description:

• Plan and create content for online channels do not limit to social media, microsite, etc
• Develop pages, posts, and applications to appeal to the target audience
• Conduct in-depth social media research to develop various social media content like graphics, videos, and other forms of content to understand the Management needs
• Obtain input from Management Team to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately
• Work independently as well as cooperatively with creative team to meet deadlines, stay within budget, and schedule project implementation based on workload, which may include five or more simultaneous projects
• Create a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop
• Develop concepts by hand or with software, and execute original content by determining the ideal usage of color, text, font style, imagery, and layout
• Examine existing processes, identify flaws, and create solutions that improve design capabilities
• Review final layouts and suggesting improvements when necessary
• Stay up-to-date with new design techniques and software
• Any ad-hoc duties as directed

Job Requirements:

• Candidate must possess at least Diploma in Art / Design / Creative Multimedia / Computer Graphics or equivalent
• Minimum 1 years of relevant working experience, preferably with social media design experience
• Solid knowledge of image editing and digital sketching software, ike Photoshop, Indesign and Adobe Illustrator
• Meticulous, ability to multi-task and work within tight timeline
• Possess positive disposition, independent, resourceful and a team player

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• Provide technical deployments in all running projects & new projects as a team member of Service Delivery Division.
• Understand how to gather more technical requirements/information and recommend a solution.
• Must be able to do Linux system installation, end-to-end/pilot testing at staging/production environments, ANTlabs solution verification and fault escalation.
• Perform troubleshooting and patch fixes at a hardware and software level.
• Able to diagnose, isolate, troubleshoot, and fix technical issues under pressure.
• Show responsibility on all assigned tasks even need to work after office hours (at situations) in achieving tasks or timely project completion.
• Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction & instil quality in every aspect of job function.
• Any other matters as instructed by Supervisor (or) Project Managers when required due to job nature.
• Overseas travel may be required for onsite implementation (duration - depends on project/customer/onsite requirement).

Technical Skills/Experience

• Experience in installing, managing, and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu
• Experience and knowledge of open source applications/tools such as HA clustering, HA Proxy, BIND DNS, Apache, Nginx, LDAP, SMTP, NTP, NFS, SNMP, PRTG, etc.
• Experience and knowledge of Virtualization technologies (KVM, Microsoft Hyper-V and VMware)
• Experience and knowledge of Cloud Services like AWS, GCP, Azure, etc.
• Database knowledge such as MySQL, MariaDB, PostgreSQL, etc.
• Basic understanding of cloud / enterprise networking and security best practices
• Knowledge of OS/Application security hardening
• Experience in Linux shell/Bash script
• Experience and knowledge of networking such as switching, routing, firewall, VLAN, TCP/IP
• Knowledge of containerization and related tools (Docker, docker swarm, Kubernetes) will be preferred
• Having Dell Power Edge installation and troubleshooting experience will be advantageous

Requirements

• Minimum 3-5 years of technical work experience in IT/Telecom industry with following technical skills/experience
• Bachelor’s Degree in: Engineering (Computer / Telecommunications), Computer Science / Information Technology or its equivalent
• Fast learner with a positive attitude and ability to handle multiple concurrent projects independently without much supervision
• Able to perform duties inside a data centre environment, as well as outside of office hours and/or night activities as required by the projects

Hiring EMTs / Nurses / Paramedics

Immediate Vacancy

Location: Islandwide

Working Days:

Monday to Friday -

8am to 6pm / 12pm to 10pm

Two weekend duties per month.

Incentives and bonus

Salary: $2,200 - $2,500

Job Description: Provide care and assistance to patients .

Maintain equipments in the ambulance.

Requirements:

Valid Emt / Paramedic / Nurse Liscense

Valid BCLS / ACLS cert

Singaporeans only

Able to start immediately.

Call 65034010

Our goal is to hire a manager with extensive experience within the café industry who will be responsible for daily operations of our dessert cafe. The café manager's principal responsibilities are to supervise staff, perform maintenance and repairs on equipment, process payments and maintain a clean and presentable environment within the café.

An ideal candidate will have acquired both management and leadership skills and will be able to ensure that all duties within the café are executed with customer service in mind.

Café Manager Responsibilities Include:

• Manage day-to-day operations of the cafe
• Recruit, hire, train, and supervise café staff
• Train employees on dessert preparation and proper use of kitchen equipment
• Monitor budgets to ensure that the café remains profitable.
• Actively find ways to lower operational costs while expanding the cafés customer base
• Monitor and maintain inventory
• Work closely with customers to answer questions and listen to complaints regarding food quality and customer service before working to resolve those complaints promptly
• Listen to customer preferences and make suggestions for menu items

Café Manager Job Requirements:

• Minimium high school diploma
• Experience working in the food or hospitality industry. Managerial experience preferred
• Must have a food handler’s license and be aware of regulations concerning food health and safety
• Proven management skills with exemplary organizational, time management, communication, and customer service skills
• Good math skills
• Availability to work within opening hours (including weekends and holidays)

Job Description

• Implementation of store strategy of Yamaha Asia Pacific Division for group companies (Required communication languages: Japanese and English)
• Implementation of branding measures throughout ASEAN.
• Implementation of Digital marketing strategy and support for group companies in ASEAN.
• Promotion of music school business across ASEAN (instructor training, operational framework design support, student recruitment advertisement).
• Design, implement, user training and utilization of an effective CRM system for each region.

Job Requirements:

• Minimum bachelor degree.
• Possess JLPT N2 & above to communicate with native Japanese colleagues in Head Office and other group companies.
• Possess at least 3 years of working experience in music industry.
• Possess the knowledge of digital marketing and working experience
• Possess at least 3 years of utilizing CRM systems.
• Ability to analyse digital marketing advertisement.
• Good communication and interpersonal skills.

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

Overview

You will be working directly with cross-functional, cross-institutional business leads to analyse and improve the credit and collection practices for NUHS Cluster.

Responsibilities

• Conduct an end-to-end analysis on current credit and collection practices in NUHS Business Office Shared Services with the aim to improve collection rate.
• Work with institution’s Operation teams to improve, tighten and comply with upfront credit management practices for non-resident patients.
• Monitor inflight patient’s bill escalation for deposit top-up, collection of past outstanding bills, conference with patient / Next-Of-Kind / Doctor / MSW on patient’s financial affordability for complex cases.
• Follow up on Non-Residents bills post discharge, including liaise with Corporates and Insurance Companies on LOG, work with MOM, ICA or other statutory board for assistance on outstanding bills relating to foreign workers, prisoners and illegal immigrants, including initiate legal actions
• Manage and review outsourced partner (1FSS) work according to SLA – reminder letters, collection agencies, patient enquiries hotline, write-off paper
• Summarise and communicate to management team on key issues, risks and key performance indicators to manage the process of various measures
• Partner with Data Protection Office to develop and improve on existing controls and processes in compliance with PDPA Act
• Participate in projects and system implementation in term of controls and risk assessment on credit management
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 5 to 7 years’ experience in credit management, audit or compliance.
• Experience in healthcare industry will be an advantage.
• Proficient in Process Redesign, SAP and Microsoft Office suite
• Organized, detail-oriented and able to work independently
• Possess strong analytical and problem solving skills
• Good verbal communication and presentation skills
• Motivated, proactive and optimistic about challenges

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are compromised of the full-service media networks OMD and PHD as well as a number of specialty media communications companies.

We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

Reporting Structure :

• You report to the Digital Director of OMD Singapore
• You are expected to manage your team (Senior Performance Planners / Performance Planners / Executives) that are being deployed in your business.

As a Senior Manager at our agency, you will play a pivotal role in shaping and executing digital marketing strategies for our clients. You will lead a team of talented professionals and work closely with clients to achieve their marketing objectives. This role requires a deep understanding of digital media channels, excellent leadership skills, strategic thinking, and a passion for staying ahead of industry trends.

Responsibilities :

Client Relationship Management

• Build and maintain strong client relationship, acting as the main point of contact for key accounts
• Understand client's business goal and translate them into effective digital media strategies
• Provide strategic recommendation and insight

Team Leadership and Development

• Learn and mentor a team of digital marketing professionals
• Foster a collaborative and innovative work environment, promoting the growth and development of team members
• set clear objectives

Digital Strategy Development

• Develop and executive comprehensive digital marketing strategies that aligns with client's objective
• Oversee the planning and implementation of digital campaigns across various channels, including PPC, programmatic, social media

Data Analysis and Reporting

• Utilize data analytics tools to measure the effectiveness of digital campaigns and provide actionable insights for optimizations
• Prepare and present regular reports to clients, highlighting key performance indicators and recommendation for improvements

Budget Management

• Manage digital marketing budgets effectively, ensuring efficient allocation of resources to maximize ROI
• Monitor campaign spend and adjust strategies as needed to stay within budget constraint

Process/Strategy

• Be our biddable media platform planning & activation expert (eg Google Ads, DV360, Facebook/IG, TikTok)
• Improve the current workflow & optimization processes
• Work as both a leader and hands-on expert to assist junior team members with delivering results for clients.
• Champion new search tools, settings & technologies across accounts and help activate any existing ones that are not in place

Requirements :

• Minimum 6 years of work experience in a performance media and client servicing role.
• Strong technical understanding of Google Ads, Social, Programmatic planning and implementation.
• Strong communicator - possesses excellent verbal, written and presentation skills
• Be a proactive self-starter and ability to handle multiple tasks in a fast-paced environment under tight deadlines
• Team leadership and mentoring experience
• Have strong organizational skills being able to manage multiple clients / projects at once
• Be confident in analyzing and acting on marketing data

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Manage and oversee all aspect in facilities maintenance (ACMV / HVAC, Electrical).
• Prepare tender documents and specifications
• Plan, coordinate and execute rectification works
• Responsible for project costing and control
• Plan training requirement for staff needs for skills improvement
• Ensure staff are skillful and ability to handle repair and maintenance work
• Prepare daily, weekly and monthly reports for submission to client
• Study, propose and implement feasible improvement works
• Prepare and responsible for annual budget submission
• Prepare and responsible for audit report
• Prepare assessment report for contractors' performance
• Prepare and certify contractors' payment
• Ensure staff and contractors follow the house Rules
• Provide feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved
• Conduct regular inspection of all systems to ensure that all maintenance programs are implemented effectively in strict compliance with instructions and guidelines
• Ensure all works carried out safely and / or in accordance with safety procedures
• Any other tasks, as and when required by Senior Manager

Requirements:

• Bachelor's degree in Mechanical/Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description:

The Customer Service personnel is responsible for providing post-sales support, to meet customer needs. The incumbent has to establish good rapport, both externally with customers and internally amongst co-workers.

• Handle all incoming phonecalls/emails/faxes, promptly and professionally

• Plan and coordinate daily deliveries & collections

• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes

• Prompt follow-up and response, on customer backorders, contracts, enquiries and requests

• File all required records promptly and in proper sequence

• Work closely with internal teams (warehouse, operations, sales, technical and finance) to resolve customer issues

• Ensure conformance to required Standard Operating Procedures

• Provide administrative support, as and when required

• Act as backup for other team members, as and when required

Required Skills:

• Service-oriented and possess pleasant disposition

• Strong team-player, with ability to work independently

• Possess sense of urgency and able to work in fast-paced environment

• Good spoken and written communication skills

• Good interpersonal skills

• Systematic and meticulous

• Possess good initiative, with desire for continuous learning

Qualifications Required:

• Previous customer service experience will be advantageous

• Competent in Microsoft Office (especially MS-Excel) applications

Job Description & Requirements

A medium size SME looking for an experienced HR Professional to lead and guide a team of HR personnel in its day-to-day operation.

Role Objectives: -

This incumbent is responsible for the full spectrum of HR functions from resource management (ie full suite, both onboarding and offboarding), payroll for a large number of non-executive personnel, compensation and benefits management, HR administration, policies, and procedures to HR system integration.

Responsibilities: -

• Manpower planning – leading a team of Recruiters in the planning, and execution of recruitment plans & processes to attract, hire, develop and retain the right resources to meet the Company’s operational demands.
• Handling all HR reports such as manpower reports, recruitment reports and vacancy reports including employment quota and all work pass-related issues.
• Oversee payroll administration.
• Develop and implement competitive Compensation & Benefits plans.
• Design and implement sound policies and procedures to promote a healthy work environment and proper governance.
• Support and suggest improvements and ensure full compliance in all Company’s HR practices.
• Monitor HR-related metrics such as cost per hire and turnover rates, and budgets and recommend corrective actions.
• Conduct internal checks on the health of the Company’s human resources, and recommend and coordinate employees’ training and development initiatives.
• Addresses employees’ grievances, and health & safety needs. Ensure all basic essential insurance coverages are in place and effectively administered.
• Ensure proper record-keeping and data-processing procedures are in place to comply with regulatory requirements
• Any other responsibilities or projects assigned by management.

Requirements: -

• Degree in Business Administration, preferably major in Human Resources Management or its equivalent
• Minimum 5 - 8 years of extensive HR experience as a Human Resources Manager or its equivalent.
• Effective leadership, someone who is hands-on, especially in manpower planning and resourcing of non-executive personnel.
• Sound knowledge of the local Employment Act, Industrial Relations Act, Workmen Compensation, and all other related legislation.
• Experienced and familiar with the Progressive Wage Model scheme, HRIS, and payroll management systems.
• Experience in payroll outsourcing management or its equivalent
• Experience in designing and implementing compensation and benefits programs
• Excellent communication skills both written and spoken
• Excellent interpersonal skills with strong employee service focus and aptitude with a passion for continuous improvement
• Team player, able to foster a healthy & cordial relationship and work environment.

Note: Only shortlisted candidates will be notified.

• can work on public holidays
• can stand/work for long hours
• can work on shifts/change of shifts
• at least 10 years experiences of spa/massage house
• 
  
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Position Objective

Cognita Asia Holdings Pte Ltd is part of Cognita Group and we are looking for a Finance Manager to be part of our Finance team. Our ideal colleague will have a mix of Accounting, Audit, and Tax experience.

This role supports Asia in financial and fiscal close and audit processes, ensuring compliance with internal reporting requirements. It is directly responsible for the full aspect of finance and accounting operations of Cognita Asia Regional Entities. The incumbent will be the subject matter expert on Singapore Tax, IFRS and Cognita Group accounting policies. As such, will support Group and Region with implementation and compliance of new policies, process controls, and tax reviews across Asia schools.

Key Responsibilities

• Assist Regional Financial Controller and CFO in delivering Asia’s financial goals
• Lead accounting and reporting process for the region to meet internal and external requirements
• Coordinate, communicate, collaborate with Head Office, Regional Office and Schools on reporting timelines and other deliverables

Accounting / Financial Reporting / Process Improvements

• Ensure accounting records and statutory reporting are accurate, in compliance with Group and Statutory Accounting policies. Provide technical Accounting advice in accordance to IFRS as needed.
• Lead close process and review of Asia schools’ Profit & Loss, Balance Sheet results to drive timely close
• Promote compliance, process efficiency and implementation of best practices (including use of technology) across schools in Asia
• Co-ordinate with Group HQ, Region and schools to complete month, quarter and year-end close, audit and tax
• Provide critical business information to management by keeping updated with changes in accounting and tax regulatory changes

Budget/Forecast/Management Reporting/Financial Reporting & Analysis for Asia Regional Entities

• Collaborate with Finance and Operation teams to support financial performance and delivery of KPI
• Co-ordinate with Regional Stakeholders and schools to update monthly forecast and yearly budget
• Present financial results and outlook to Region
• Create and drive use of standard dashboards and reporting decks across Asia

Taxation

• Prepare corporate income tax computations, GST filing and related matters for Asia Regional Entities
• Assist Singapore schools with year-end tax review, filing and other tax related matters
• Review Asia schools’ submission of tax calculations for year-end internal reporting

Operations / Business Partnering / Finance Lead

• Partner with Head of Camp Asia as Finance Lead to deliver business goals & targets, drive operational and finance process excellence

Regional projects and initiatives

• Contribute to projects by providing finance expertise

Position Requirements

Knowledge, Skills and Abilities:

• Able to lead and influence small groups within and across functions
• Able to manage stakeholder requirements and prioritize outcomes to meet datelines
• Strong technical accounting knowledge of IFRS and statutory reporting requirements, including tax legislation
• Experience in financial reporting and scorecard creation, use
• Problem-solver with eye for details, strong collaboration and project management skills
• Experience with use of technology and digital systems in finance processes
• Advanced knowledge of MS Office applications especially Excel and PowerPoint
• Strong written and verbal communication skills

Personal Qualities:

• Enjoys working in a multi-cultural and cross-functional environment
• Organized and self-motivated, keen to take-on challenges and big projects
• Open to learning, adaptable
• Accountable

Qualifications

• Qualified accountant
• At least 4 - 5 years of accounting experience

Contacts

• Cognita HO and school-based employees
• Finance teams in schools

Terms of Employment

• Office hours are 9 am to 6 pm, Monday to Friday
• Annual Leave – 15Days
• Medical insurance coverage
• Reference Checks – Required
• Background Checks – Required

Safeguarding

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report any concerns to the School’s Designated Safeguarding Lead or to the Head of School or indeed to the Regional CEO or Safeguarding Manager - Asia so that a referral can be made accordingly to the statutory services.

Department: Global Indirect Procurement

Location: Singapore
Reporting to: Cluster Procurement Manager SEA+
Role: Short Term Assignment (18-24 months)

WHAT THIS POSITION IS ABOUT - PURPOSE:

The incumbent is responsible for :

1. Responsible for fostering close collaboration with all key stakeholders and Business Service function to support the Procurement brand and outreach. With reporting line to the Cluster Procurement Lead.

2. Managing procurement activities for the Marketing & Sales category within own cluster in additional to supporting the local organization with other strategic procurement activities. Works in close collaboration with global category lead for appointed category and local management for all other strategic sourcing and contracting initiatives as well as effective management of local supplier relations. Contributes to the development of assigned category and implements the right procurement strategy in close collaboration with business partners within own cluster. Secures the supply of goods and services required by the organization to the specified quality, service and cost criteria through the implementation of harmonized and consistent sourcing strategies. Critical success factors encompass implementation of global category strategies within the cluster. Business partnership mindset is a must.

WHAT WILL YOU DO - RESPONSIBILITIES:

Category Managment Strategy: The incumbent is responsible for procurement activities of the appointed business category within own cluster. Rolls-out appropriate strategies setforth by the Global Category Lead, provides sound direction for appointed category and ensures close collaboration with all cluster stakeholers. Works in close collaboration with Global Category Lead/Procurement Cluster Lead to ensure global startegy considers local requirements and that suppliers' list is managed in the most efficient & effective manner for the cluster.

Suppliers' Management: Identifies and manages regional/local suppliers' pool. Negotiates strategic contracts and ensures optimum and sustainable supply conditions. Recommends timely strategic decisions where relevant to prevent procurement inefficiencies. Ensures sustainability of supply and effective supplier relationship management throughout the supply chain. Demonstrates ability to challenge status quo, proposes and runs projects that will add value to both Procurement and business functions. Provides necessary support to Global or Regional procurement teams for implementation. Supports Global Category Leads to build Innovation & Sustainability strategy with Global suppliers and promotes any ideas that could represent a competitive advantage for JTI.

KPIs & Targets: Achieves set Procurement negotiation targets and KPIs. Plans and delivers Savings targets. Develops and recommends strategic sourcing plan/decisions. Leads and /or supports supplier bidding processes in close cooperation with respective business partners to ensure best combination of quality, cost and service parameters / conditions for products and services are attained. Drives strategy implementation at local and cluster level for assigned category and monitors performance. Ensures corrective actions are taken when required.

Business Partnership: Focuses on demonstrating value of Business Partnership, by developing a customer-oriented approach. Aligns strategy with key business partners and ensures it meets Business' priorities. Establishes alignment and effective communication among procurement organization, business partners and suppliers. Takes preventive actions to avoid supply issues and resolves problems in due time. Assumes responsibilities for additional projects, tasks as assigned by his/her superior and reflect core behaviors in all aspects of work.

Market Intelligence: Shares Category intelligence, identifies trends and opportunities. Applies best practices in procurement process management by utilizing latest models and takes necessary actions for areas of improvement. Conducts supply risk assessments, builds contingency plans, finds alternative ideas, solutions in securing best conditions for the company including extensive market research and proactive sourcing of innovative suppliers.

WHO ARE WE LOOKING FOR - REQUIREMENTS:

• University degree
• Minimum 3-5 years experience in similar environment in a multinational company
• English (business language) other language is an asset (local language based on location).
• Strategic thinking, effective Negotiations, Communication, Interpersonal, Financial analysis, Leadership,
• Business environment knowledge, Management of internal and external parties, Decision making, identifying and applying efficiencies.
• MS Office tools and SAP.

WHAT ARE THE NEXT STEPS - THE RECRUITMENT PROCESS:

• Thank you very much for your interest in the role. You are welcome to apply.
• We will make sure every candidate will receive a reply within 2 weeks after the application deadline.

Background:

The Asia Pacific Leaders Malaria Alliance (APLMA), is an alliance of Heads of Government committed to eliminate malaria and other communicable diseases in Asia Pacific, with a focus on the most vulnerable communities.

Through committed leadership and a specific investment in effective tools designed to defeat malaria for good, countries in the Asia Pacific region have halved the number of malaria cases and deaths in less than 15 years. This fight against malaria in Asia Pacific has been positive but is far from over. If we are to see a true eradication of malaria in the region, a revitalised commitment from all stakeholders, and especially national governments is needed.

This is where you come in. When it comes to making an impact, few roles offer the opportunities you’ll find at APLMA. The APLMA secretariat, based in Singapore, works with Governments, global multilateral agencies, the private sector and civil society to advocate for investment and development of tailored solutions to end malaria in the Asia Pacific by 2030.

Role:

The Communications Manager plays an integral role in bringing APLMA’s mission and vision to further life. Reporting to the Chief Executive Officer, you’ll provide strategic communications leadership and set our communications strategy to increase visibility and raise awareness of the organization, engage target audiences to catalyze action and ensure malaria elimination remains a priority and visible in Asia and the Pacific.

Working closely in collaboration with colleagues across the organization and partners, you will lead all communications needs and issues and drive communications best practice across the organization.

We are seeking a dynamic, seasoned communications professional to lead, direct and oversee these efforts.

Responsibilities:

• Direct, lead and oversee core areas of communications that support the communications strategy - corporate, media relations, digital, and communications materials (e.g., messaging documents, press releases, blog posts, statements, social media posts, articles, infographics etc);
• Collaborate with the CEO and Senior Leadership to execute communications strategic objectives which maintain visibility of the malaria elimination agenda and raises awareness of our work;
• Collaborate with internal programmatic staff and country focal points to develop and frame the region's messaging for target stakeholders and audiences;
• Work with strategic global partners where appropriate to strengthen, Asia Pacific and APLMA’s position as part of a global network;
• Lead/drive proactive media relations and story-telling campaigns, as relevant and appropriate to raise awareness of APLMA' mission and impact across the Asia Pacific region;
• Provide oversight on communications issues, coordinate with relevant internal departments as they position APLMA, and execute communications campaigns and agendas in a regionally and national relevant manner;
• Develop high-quality, creatively written material for external distribution (e.g. media interviews, speeches, talking points) including internal communications and thought leadership initiatives
• Working in conjunction with the CEO, manage crisis communications as appropriate;
• Partner with the internal teams to drive programs, campaigns, and strategy to key issues in a fast evolving global health landscape including climate change, gender, and health security
• Manage a small communications team which includes external consultants and internal staff
• Drive, tracking, measuring and fulfilling the communications functions strategic goals for accountability and progress;
• Conduct work with the highest level of integrity and contribute to the creation of a positive image and overall credibility of the organization through the application of our Code of Conduct, ethics and values and standing with regard to internal and external actors.

Requirements:

Qualifications

• Minimum Bachelor’s degree from an accredited four-year college or university; preferably in communications, journalism, public relations or related discipline.
• Master's degree will be an added advantage

Experience

• Minimum of 7 years of communications experience; healthcare and international development background a plus;
• International experience or prior work in a global organization.

Knowledge and Skills

• Strong knowledge of communication practices, techniques and media relations;
• Effective stakeholder relationship management with proven ability to build trust in stakeholders and influence decision-making;
• Excellent and versatile copywriting and verbal communication skills;
• Ability to think creatively and collaboratively about all elements of communications work;
• Strong managerial skills and prior experience working with a dynamic team and outsourced agencies;
• Cultural sensitivity for effective work in different international environments;
• Highly collaborative style; experience developing and implementing communications strategies;
• A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently; ability to work in a highly matrixed environment
• Strong organizational and problem-solving skills with analytic approach;
• Strong interpersonal, management and leadership skills with the ability to integrate and work well within multiethnic and multicultural teams and finesse to “manage by influence”;

Personal Attributes

• Relationship builder with the flexibility and finesse to ‘manage by influence;
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels;
• Approachable, adaptable and possess a good sense of humour.
• Able to travel overseas when required.

The successful candidate will be offered 1-year contract employment on full time basis which may be renewable at the end of the term.

We thank you for your applications and regret to inform that only candidates shortlisted for interviews will be contacted.

Overall Summary:

"The Service Operations Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance.

He/She posseses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analyzing important reports covering service performance metrics and operations activities."

Roles and Responsibilities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Troubleshoot and resolve service health issues and gathering relevant parties to resolve impediments impacting service performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Prepare and deliver status updates / report to management

• L1.5 support

• Provide guidance to the team to ensure the best support possible for systems availability

• Log and track problem tickets relating to S1/S2 or high impact issues

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Manage high severity incident communications such incident broadcast communication to all stakeholders and provide regular updates to management until incident closure

• Manage the incident and problem management process to ensure all preventive measures and problem resolution are recorded in the Known Error Database (KEDB)

• Implement Response and Recovery Plans and activities relating improvements to service recovery

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Qualification/ Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 years of Technical / Application Support experience

• Proven experience of working efficiently in a cross functional team

• Able to commit on 24/7 Standby and go on site when required

• ITIL v3/v4 certification and strong service oriented experience / background will be preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

The Institute of Molecular and Cell Biology (IMCB) is a premier research institute at A*STAR whose mission is to harness biology for transformational bio-therapeutics and diagnostics. In this role, you will be working with the IMCB researchers, grant agencies as well as A*STAR finance, councils, and the central research office to provide relevant grant-related support to the institute.

Job Description: the role includes, but is not limited to, the following:

• Ensure that all grant proposal submissions meet the requirements as set by the respective granting agency.
• Review annual progress reports and final reports for various grants and ensure that these are submitted on time.
• Attend to requests from the granting agencies pertaining to budget scrubbing, letter of award and other steps required for timely activation of new grants.
• Assist investigators with changes related to their grants (deviation/variation requests).
• Work closely with A*STAR research office, councils, and finance regarding ad hoc requests for grant-related data and pending tasks.
• Serve as the institutional admin and help with creation and activation of accounts for grant-related portals such as IGMS and iGrants.
• Tabulate and track the grants of the institute to ensure easy extraction of grant data whenever required.
• Promptly attend to grant-related queries from investigators.
• Define timelines for internal review and approval SOP of grant calls and communicate to researchers for grant applications.
• Monitor, report and analyse grant application activities as well provide timely updates to management on grant status.

Requirements:

• Minimum Bachelor’s degree, preferably in Life Science or equivalent.
• Preferably with at least 3 years of working experience.
• Experience and/or keen interest in work related to governance/ policy/ research administration, especially in the research & development sector, is an advantage.
• Good team player with excellent written and oral communication skills.
• Excellent time management skills.
• Meticulous, resourceful, able to multi-task and work independently.
• Able to work collaboratively with internal and external stakeholders across functional groups and levels.
• Interested in science and technology.
• Proficient in M365 and related applications.
• Prior experience in dashboard reporting and/or project management is a plus.