Incident Management – Central Depository

1. Create the OneDrive folder by centre, by incident (child’s name and level), and various sub-folders.
2. Track and monitor that sub-folders in OneDrive are updated timely, accurately and complete by Centre Ops with relevant files and documents.
3. Assist Centre Ops in updating and storing of files and documents in OneDrive, accurately.
4. Store incident reports (downloaded) from Centre Management System (CMS) into OneDrive.
5. Champion for Incident Management System Project (work with IT and Child Safety Leader on the development of the IMS).

Incident Management – Action Plans Follow-up

1. Follow-up with Centre Ops to ensure that internal follow-up/ action plans determined by Senior Management, Incident Reporting Core Team and Child Safety Unit are carried out accordingly and to the timeline.
2. Assist Centre Ops to update the internal Incident Fact Sheet from incident occurrence, as case progresses and up until case is closed by ECDA or Police, whichever comes later.

Incident Management – Centre Management System (CMS) by ECDA

1. Verify submission of incident reports in ECDA CMS.
2. Track, monitor and update all incidents in current tracking system or Incident Management System (IMS).

Related SOP and Policy Implementation and Audit

1. Ensure that current related SOPs and Policies are updated in accordance with current/best practices by ECDA.
2. Support Child Safety Leader in developing internal audit checklist for centres.
3. Support Child Safety Leader in auditing centres for compliance with SOPs and Policies.
4. Identify gaps in current SOPs and Policies and work with stakeholders to update/develop SOPs and Policies.

ECDA’s Supervisory/Site Visits and Reports

1. Act a sensor for centres receiving visits from ECDA CLOs.
2. Download ECDA’s supervisory reports from Centre Management System (CMS).
3. Follow-up with Centre Ops to ensure that the action plans are carried out accordingly and to the timeline.
4. Track, monitor and update all supervisory actions plans in current tracking system.

Management Reporting

1. Support the Child Safety Leader in reporting of incidents (including status and action plans)
2. Support the Child Safety Leader in the monthly submission of Master List of incidents management and supervisory reports to SBU Head / General Manager.

Training and Research

1. Conduct training for centre staff on related topics, to be determined by the Child Safety Leader.
2. To research and provide child safety/ stress management materials as well as other learning resources like video clips, and short articles for centres.

Communications

1. Work with stakeholders to develop Child-safe information in various formats such as brochures/posters and on social media.

Requirements

1. At least 5 years of relevant working experience
2. A Diploma or Degree in any discipline.
3. Knowledge of child safety policies and/or legislation.
4. Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

Job responsibilities:

· Able to conduct stand-up training/workshops and facilitation

· Able to conduct virtual/remote training workshops using relevant software (e.g. MS Teams/WebEx)

· Design and develop training on environmental sustainability

· Liaison with clients to tailor training and consultancy packages to meet their needs

· Monitor demand and popularity of available programs and propose changes when necessary

· Recruit and maintain pool of freelance trainers and qualified consultants to run courses and provide professional services as when required

· Oversee the tracking of data on workshops and courses that will go towards producing monthly progress reports

· Responsible for conducting training sessions when necessary

· Conduct biodiversity research in areas related and relevant to SEC’s mission and program

· Planning of yearly Training calendar, course content & framework for Sustainability/Environment.

· Collaborate/work closely with the Client Engagement team (Sales)

· Prepare proposals for Training & Funding

Any other adhoc duties as and when assigned by the Management

Job Requirements:

· At least 6 years’ experience in training and education with 2 years of experience in leading a team

· Hands-on approach with good interpersonal communication, presentation and negotiation skills

· Good command of both English and Mandarin language for Conducting training to diverse audience

· Well-versed with Microsoft Office Suite e.g. Word, Power-point and Excel

· Passionate, Self-Driven, Pro-active and Collaborative

Knowledge of local and global sustainability/environment issues is an added advantage

We currently have vacancies for Special Education Teachers. This is a full time role that will require you to conduct and manage classes in the school as well as carry out regular home visits to our students.

Responsibilities include:

• Plan and carry out group lessons within the classroom
• Employ appropriate educational strategies and techniques to ensure the holistic development of each student.
• Develop and implement personalised lessons for each student, according to their age, abilities, and needs.
• Engage and work closely with parents and the school community to help every student reach their full potential.
• Carry out home visits to train caregivers and ensure that the monthly lesson plans are implemented correctly
• Provide educational and behavioural techniques/ strategies to enable caregivers to effectively carry out lesson plans at home
• Carry out regular home visits to implement monthly lesson plans as a tutor

Qualifications

• Experience working/ teaching special needs children
• Specials needs education training and experience required
• Strong verbal and written communication skills in English

Job Description & Requirements

We are looking for 3 pax part timers for the month of Ramadhan.

Job Function

• Data entry
• Basic filing

Requirement

• Familiar with MS Office applications
• Able to commit for 3 months

Work Schedule

Monday to Friday - 9am to 6pm

$10/hr

Location

PERTAPIS Head Office - Blk 1 Joo Chiat Rd, #04-1001, Singapore 420001

**Candidate should be able to start immediately.

**Only shortlisted candidates will be notified.

The Executive, Human Resources is responsible to handle the full spectrum of Human Resources functions. Duties and responsibilities include but are not limited to:

Job Description

• Lead end-to-end recruitment processes, from job profiling and candidate sourcing to interviewing and onboarding arrangement.
• Work in consultation with Manager to prepare, track and review new and existing employment contracts.
• Organise staff induction for new appointments.
• Coordinate and arrange internal training sessions or workshops for employees, involving collaboration with training vendors for proposals, handling logistics, and tracking staff participation.
• Prepare all HR related documentation and correspondences.
• Manage and oversee the administration of the Leave system.
• Assist to monitor and track staff salary increments, prepare salary letters, liaise with outsourced payroll company on monthly payroll information.
• Assist to check and verify information for income tax filing. Provide instructions and advice to staff for filing of tax.
• Assist to develop HR policies, standard operating procedures, and guidelines.
• Undertake project works related and relevant to position, from initiation to implementation.
• Assist in organising Company event.

Requirements

• Diploma/Degree in HR or any other related disciplines.
• At least 2 years working experience in Human Resources functions in education industry is a definite advantage.
• Demonstrated experience in taking ownership and driving innovation, process improvement and contributing to overall corporate operations.
• Ability to work both independently and collaboratively using initiative and problem-solving skills as well as high attention to detail to complete tasks and assigned projects.
• Meticulous, well organised, and conscientious.

(Only shortlisted candidates will be notified)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Fire Safety - Perform the role of Senior Fire Safety Manager (FSM) for the OSS and assist in ensuring all necessary and relevant fire safety-related operations such as training, education, and outreach, fire safety framework, emergency response plans, CERT operations and validation exercises such as fire-drills are organised and conducted as per required by regulatory bodies. Must have a demonstrated track record in:
• Ensuring successful fire safety certification for a Tier 1 installation;
• Leading and maintaining fire-fighting response capabilities in accordance to CERT requirements;
• Engaging, preparing and organising diverse stakeholders in fire evacuation drills; and
• Drafting, reviewing and updating Emergency Response Plans.
• Lifesaving Training & Education Programmes
• Assist in the in the management, organisation, development and review of the various lifesaving training and education programmes targeted at both the student and staff community.
• These training programmes include both in-house and outsourced programmes conducted by OSS staff, Associate Trainers and appointed training agencies. The incumbent will also be responsible in the maintenance and renewal of SMUs Safety Centres status as an accredited training centre under the Singapore Resuscitation and First Aid Council (SRFAC).
• Safety Consulting for Student Events
• The incumbent will form part of a key group of staff who will be responsible in providing timely safety consultation, management and oversight for the various activities and events organised by students and student groups under the various offices from SMUs Centres and Institutes.
• Be the club adviser for the departments Civil Defence (CD) Lionhearter Club, providing overall leadership and guidance to the CD Lionhearter Club members.
• Other Responsibilities
  • Any other safety related projects or programmes as assigned.

• General Degree with minimum 5 to 7 years of practical experience in the area of Fire Safety and Training & Education / Development; or
• Diploma Holder with minimum 7 to 10 years of practical experience in the area of Fire Safety and Training & Education / Development.
• Relevant experience in a uniform organisation will be an advantage.
• Qualified Senior Fire Safety Manager with experience working in public / commercial premises of comparable scale and classified as High Risk Installations by the Singapore Civil Defence Force (SCDF) will be an advantage.
• Registered Workplace Safety & Health Officer will be an advantage.
• Experienced in the area of fire safety systems and infrastructure along with good working knowledge of fire safety/suppression systems and equipment.
• Experienced working in institutions of higher learning in particular mentoring and coaching students (preferred)
• Experience in crisis management, business continuity management and security systems will be advantageous.
• Experienced in management and organisation of training & education programmes (preferred)
• Knowledge and experience in applying and also teaching basic Risk Management principles and strategies in a classroom / outdoor setting.
• Knowledge & experience in the organisation and delivery of training & education programmes, in particular safety-related & lifesaving (First Aid, CPR etc)
• Proven writing and communication abilities
• Able to work independently under pressure and in a fast-paced environment
• Able to be self-motivated in a challenging work environment.
• Good planning, organising, interpersonal skills.
• Strong analytical skills
• Self-oriented and a decisive leader who believes in sharing ideas / best practices.
• Proven track record in management of fire safety operations including operations planning.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

• Actively seek, follow up and close on sales leads.
• Engage in effective sales pitch through familiarising with Futurum Space curriculum and programme.
• Promote Futurum Space courses, introduce and explain curriculum information to prospective customers.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specifications

• Possess at least diploma in any field.
• No diploma but willing to learn and pro-active are also welcome to apply.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Position: Senior Training Officer (Day Activity Centre)

Leadership- Pivotal role in supervising the training officers in the running of the centre operations for clients with developmental and intellectual disabilities (referred to as members).

Volunteer Management - To orientate and manage volunteers supporting our members at the centre.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs
• Develop programmes to support the member in his/her achievement of PDP (Personal Development Plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Implement behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Support volunteers to better assist and engage members in their development
• Maintain administrative work such as attendance taking, records of programmes, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification, Experience & Attributes:

· Diploma or degree in Disability Studies / Special Education / Psychology or equivalent

· At least 2 years of relevant experience working with persons with developmental and intellectual disabilities

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with developmental and intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

• Attractive Salary Package

• Medical Benefits

• Insurance Coverage

• Staff Discount

• Great Career Advancement

Manager-in-Training will go through a 6 months' structured training in both Front & Back of House before moving up to becoming a full fledge certified Manager

Responsibilities:

- Ensure the smooth running of restaurant operations

- Attend to customers' request and queries

- Communicate effectively between kitchen staff and service staff

- Supervise service staff and provide assistance when required

- Monitor compliance with safety and hygiene regulations within outlet

Requirements and skills:

- Work experience as Restaurant / Assistant Manager or similar roles

- Passion for the F&B and service industry

- Positive attitude and a team player

- Familiarity with restaurant management software, POS system and payment terminal, etc.

- Positive customer service attitude

- Communication and team management abilities

- Availability to work within opening hours (e.g. Public holidays & weekends)

Tuition Centre looking for Contract Teachers

Vacancies: 3

Work Location: Bugis

Subjects: Mandatory to be able to teach Primary and Secondary English + Math/Science

Requirement: Candidates must be able to communicate fluently with Chinese parents in their Mother Tongue.

Flexible working hours and good welfare

We understand some teachers with teaching experience do not wish to apply to be full-time teachers because of their age, physical condition, or personal affairs. You are welcome to try our contract system according to your own needs, choosing flexible working hours.

JOB REQUIREMENTS

1) Love teaching job and have a sense of responsibility.

2) Academic background: Diploma or above (Teaching experience is preferred).

3) Preferable can teach 2 or more subjects.

The minimum contract period is 3 months, and you can match the following timetable:

Weekdays

1) Monday to Friday - 2:30pm to 6:30pm

2) Monday, Wednesday & Friday - 2:30pm to 6:30pm

3) Tuesday & Thursday - 12:30pm to 6:30pm

Weekends

1) Saturday & Sunday - 9:30am to 3:30pm

2) Saturday & Sunday - 1:30pm to 6:30pm

JOB SCOPE

1) Teaching

2) Course planning and preparation (course structure and basic materials are provided by Centre)

3) Academic material preparation

4) Student feedback

5) Homework marking

6) Academic assistance

TREATMENT

1) No teaching is required on Public Holidays

2) When the teaching hours are insufficient, the salary will not be deducted.

3) If the teaching hours exceed, it shall be calculated according to OT.

4) For a contract of more than one year, the teacher shall enjoy paid annual leave and variable bonus.

5) Contract teachers are required to participate in the company's employee meetings or collective activities.

APPLICATION PROCESS

1) Attach your CV, education certificates and transcripts (PSLE, O level, A Level or Diploma and Current transcript), and Cover Letter (if applicable)

2) Qualified candidate will receive interview invitation.

3) Interview outcome will be released in 1-2 weeks by email.

Tuition Centre Looking for Marketing Executive

Work location: Bugis

Vacancy: 1

Work Schedule

Monday to Friday: 10.00pm – 7.00pm

Saturday or Sunday: 9.30am – 1.30pm

Weekly working hours: 44 hours

Weekly off: 1.5 days

Job Duty

· Assist sales team

· Assist in relationship management

· In charge of digital marketing

· Create content and run company’s social media account

· Maintain company’s website and update its content

· Design posters and advertisements

· Assist in marketing events and outing (e.g. Seminar, talk, presentation etc.)

Welfare

· Annual leave

· Training

· Salary (discuss personally)

· Bonus

· Other employee welfare

Job Requirement

· O Level certificate or equivalent or higher

· Highly responsive, responsible, and earnest

· Able to work with all stake holders, both independently and in team environment

· Understanding Chinese clients’ needs

· Communication after working hours is required

· Eager and capable to learn, and able to take feedback positively

· IT savvy, creative, and love for digital marketing

· Patient and love to communicate with people

Preferred background (any of the following)

· Proficient in both Chines and English

· Experienced in live streaming

· Academic qualification that is relevant to the marketing post (eg. Digital marketing, design, Media etc)

· Having experience in sunning social network account or media platform (eg. Xiao Hongshu, WeChat channel/official account, Weibo, Instagram etc)

· Proficient in Adobe Photoshop, Power Point, photo and/or video editing apps

· Having Singapore primary and/or secondary education experience

· Proficient in English and Chinese reading and writing

· Understand Chinese culture, Chinese clients’ preference, and Chinese students’ needs

Application Process

1. Qualified candidate will be contacted by email and receive interview invitation

2. Interview outcome will be released in 1-2 weeks by email.

Tuition Centre looking for Full-Time Teachers

Vacancy: 3

1. One vacancy for English Teacher: teaching primary and secondary students

2. One vacancy for Maths/English Teacher: teaching Maths and primary English

3. One vacancy for Science/English Teacher: teaching Science, physics, chemistry or biology and primary English

Requirement: Candidates must be able to communicate fluently with Chinese parents in their Mother Tongue.

Work Location: Bugis

Courses Provided by Miles Education

Cambridge KET/PET English Course

AEIS Course

Govt School Primary Course

Govt School Secondary Course

Eng Prep-Course for International School Admission Exams: WIDA, iTEP Slate Test, TrackTest, CAT4

IGCSE Course

IELTS Course

*The teachers will be assigned courses based on their competency and qualification.

JOB SCOPE

1) Teaching

2) Course planning and preparation (course structure and basic materials are provided by Centre)

3) Academic material preparation

4) Student feedback

5) Homework marking

6) Academic assistance

WELFARE

1) Work Pass application (if required)

2) Paid annual leave

3) Comprehensive training

4) Other employee welfares (to be discussed personally)

5) Salary (to be discussed personally)

6) Bonus (to be discussed personally)

JOB REQUIREMENT

1) Bachelor Degree, equivalent or higher

2) Knowledge of Mandarin and English is essential for communication to all stakeholders

3) Basic IT knowledge is preferred, as we also conduct online lessons using online meeting applications (e.g., Tencent)

4) Highly responsible in their job

5) Patient and passionate in communicating with all students and parents

6) Eager and capable to learn and earnest

7) Weekend Work is required

PREFERRED CANDIDATE’S BACKGROUND

1) Possessing professional certificate relating to education industry

2) Having Singapore primary and/or secondary education experience

3) Certificate/diploma/degree offered by local Poly Technique or University

4) Obtain Grade B or higher score in O level English and Grade A or higher score in O Level Math or Science

5) Possessing 7.0 or higher score in IELTS

6) Capable of teaching other subjects besides English and Math

7) Singaporeans, PR and foreigners are all welcome to apply

APPLICATION PROCESS

1) Attach your CV, education certificates and transcripts (PSLE, O Level, A level or equivalent, Degree), and Cover Letter (if applicable)

2) Qualified candidate will receive interview invitation.

3) Interview outcome will be released in 1-2 weeks by email.

Tuition Centre Looking for Sales Assistant

Work location: Bugis

Vacancy: 1

Work Schedule

Monday to Friday: 10.00am – 7.00pm

Saturday or Sunday: 9.30am – 1.30pm

Weekly working hours: 44 hours

Weekly off: 1.5 days

Job Scope

· Assist the sales director in relationship management with the clients

· Assist in school application process

· Assist in pass application and appeal

· Process assigned administration work

· Admin and secretary work

· Internal and external communication (chats and emails)

· Booking for events and making itinerary

· Be responsive during non-working hours

Welfare

· Annual leave

· Training

· Other employee welfares (discuss personally)

· Salary (discuss personally)

· Bonus (discuss personally)

Job Requirement

· Poly diploma or equivalent or higher education qualification

· Good in both English and Chinese speaking and writing

· Computer savvy

· Highly responsible and responsive

· Communication outside working hour is needed and is compulsory (10am to 10pm if needed)

· Eager to learn and able to take feedback positively

Preferred Candidate’s Background

· Has any of the following certificates:

Ø Accounting

Ø Business administration

Ø Digital marketing

Ø Media

Ø Design

· Possess any of the following field experience:

Ø Sales and marketing

Ø Digital marketing or social platform marketing

Ø Video or poster editing

Ø Accounting

Ø Personal assistant or administration

· Eager to work and to excel

· Understands China clients’ demand

· Have good interpersonal skill and is able to work under pressure

· Team worker

Application Process

· Qualified candidates will receive email regarding personality test and request of supporting documents.

· Interview invitation will be sent to the candidates matching our needs.

· The interview outcome will be released in 2 weeks’ time by email.

Role Overview:

We are looking for a Business Development (BD) and Student Support Coordinator who is passionate about international education and has a strong drive to identify and pursue growth opportunities for our organization. This role involves a combination of business development and student support responsibilities, making it ideal for someone who thrives in a dynamic environment.

Key Responsibilities:

Business Development:

• Identify and pursue growth opportunities for the organization, including expanding our partnerships and market presence.
• Negotiate contracts and partnerships with universities, service providers, and other relevant stakeholders.
• Identify and approach potential sponsors to secure financial or in-kind support for our events and programs.
• Provide regular updates and reports to sponsors, demonstrating the impact and value of their sponsorship.

Student and Visa Support:

• Serve as a primary point of contact for students during their study abroad program.
• Coordinate pre-departure orientations, assisting students with visa applications, travel arrangements, and accommodation in Singapore
• Provide on-site support to students, addressing any issues, emergencies, or cultural adjustment challenges.
• Facilitate regular check-ins and organize social events to foster a sense of community among study abroad students.
• Liaise with local partners, universities, and service providers to ensure students' needs are met.
• Provide emergency support and assistance to students during critical situations.
• Maintain communication channels with students, ensuring their safety and well-being are prioritized.
• Actively engage with parents regarding the progress and updates of students under 18 and offer our courses/ services
• Help students with payment-related matters, ensuring a smooth financial process.
• Collaborate closely with our partners in Singapore to streamline operations.
• daily oversee the administrative aspects of the student visa application process and ensure the service team is working within timeline
• Review visa application documents to ensure accuracy and completeness.
• Collaborate with educational institutions and relevant authorities to address visa-related inquiries and issues to ensure ensure comprehensive submissions.
• Provide support in resolving any visa-related challenges or issues faced by students.

Eligibility:

- Fast and detail-oriented individual with a proactive mindset.

- Possesses exceptional customer service skills and patience.

- Capable of working independently in Singapore.

- Able to be highly responsive on phone and provide on-ground office support.

Perks:

- Year-end bonus.

- Fully funded overseas trip at least once a year to Southeast Asia, Australia, or the UK.

- Work-from-home flexibility

Job Type: Full-time

Salary: $2,500.00 - $3,500.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Work Location: Hybrid remote in Singapore 018916

Expected Start Date: 01/04/2024

Duties and Responsibilities

• Assist the Head in the management of the Home’s operations in compliance to the SOC and SOPs.
• Implement, manage, evaluate and improve current operational processes and procedures in accordance with the standards and procedures.
• Oversee core functions including staffing, recruitment and development of the Operations Department.
• Develop training roadmap and conduct trainings for staff.
• Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
• Oversee implementation of measures to mitigate risk to clients
• Develop, write and implement SOPs.
• Assist the Head of Home in monitoring the execution and review of Strategic Plan.
• Establish metrics for key areas of measurement within operations and hold teams accountable to achieve or exceed these goals.
• To ensure that all records, accounts, documents and correspondences are properly maintained and kept up to date.
• To ensure timely and accurate submission of reports to internal and external parties (i.e. the Ministry, other government agencies, etc.)
• To assist in ensuring preparation of monthly and quarterly reports in the Home.
• To assist Head of Home in conducting Resident’s Suggestion and Feedback session with the residents.
• To ensure that the Home’s security measures are adequate and make recommendations based on residents needs.
• To provide guidance and support to Operations Department, Program & Admin Department, and Support Staff.
• To assist Head of Home with facilities/logistics matters
• To support the HOH in raising the profile and quality of care of the Home by recommending and managing initiatives including fundraising, partnerships and programmes with corporations and donors.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• To develop and review Business Continuity Plans.
• Carry out preliminary investigation of incidents and to conduct disciplinary actions.
• Overseeing facility maintenance in the Home.
• To carry out any other relevant tasks as required for the Home and PERTAPIS.

Candidate Requirements

• Min. diploma / degree in operations management or similar
• Min. 3 years of relevant working experience, preferbly in social service sector.
• Able to perform morning and afternoon shift duties
• Knowledge of basic IT (MS Word, Excel, Access and Powerpoint)
• Good interpersonal and communication (Oral and written) skill
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Work schedule

• 5 days work

Location

PERTAPIS Children's Home

993B Kovan Road Off Yio Chu Kang, Singapore 545676

**Disclaimer: Only shortlisted candidates will be contacted.

1. Job Responsibilities

Provide assistance and plan programs for Community Service Department beneficiaries

• To attend to beneficiary applications’ and follow up including reviewing of submissions and requesting for additional documents
• To support in communicating with beneficiaries on the distribution arrangements and enquiries
• To assist and implement programs activities with other team members
• To collaborate with relevant agencies for beneficiary’s programs
• To plan and execute on logistic matters for monthly food ration distribution
• To manage data in the CRM system

Project & Events

• To source, negotiate and manage vendors
• To co-ordinate with relevant parties, and monitor the implementation of projects & events
• To carry out any other relevant tasks as required by Management

2. Requirements

• Min. “N” or “O” levels
• Preferably with Min. 1 year of relevant experience.
• Entry level welcome
• Outstanding verbal, written, and interpersonal communication skills.
• Pro-active, a good team player and able to work independently.
• Ability to multi-task and meet deadlines.
• Sensitive to clients’ needs.
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner.

3. Work Schedule

5 days work week

***Disclamer: Only shortlisted candidates will be contacted.

Job Role

• The Head of Home is responsible for the overall management of the Home’s operational needs and complying with the regulatory requirements.

Duties and Responsibilities

• Responsible for the overall supervision, control and discipline of staff
• Perform strategic planning for effective running of the Home within the Management’s policy and keeping abreast with current trends
• Ensures up-to-date records, documentations and administration
• Maintains the residents’ personal files and ensure their well-being
• Responsible for the management of the Home’s budget
• Furnish the Management regularly with progress reports, strategic plans and programme updates
• Close liaison with the law enforcement, healthcare providers, community centres, HDB, welfare homes, Management Committee and other related agencies.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.

Requirements

• Minimum degree, preferably in social work or psychology, or equivalent
• Min. 3 years of relevant working experience
• Knowledge of basic IT (MS Word, Excel, Access and PowerPoint)
• Good interpersonal and communication skill (oral and written)
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Location

PERTAPIS Senior Citizens Fellowship Home

Blk 222 Lorong 8 Toa Payoh, Singapore 310222

Work Schedule:

5 days work

**Disclaimer: Only shortlisted candidates will be notified.

1. Job Description:

• Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes.
• Advise higher management on business operations relating to IT, risks and any other policy requirements
• Manage projects, including the design and deployment of new IT systems and services within the organisation
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure.
• Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions
• Review, update and implement IT policies, SOPs and processes
• Generate IT reports on a timely manner
• Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems
• Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs
• Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required
• Develop and execute business continuity plans and maintain data backups
• Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs.
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Information Technology or Computer Science
• 2 years of experience in IT management
• Management and leadership skills
• Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking
• Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclamer: Only shortlisted candidates will be contacted.

1. Job Role

• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.

2. Job Description

• Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement
• Manage the safe custody, discipline and needs of the residents in the Home.
• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.
• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated
• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation
• Prepare the Monthly Statistical Report
• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders
• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders
• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required
• Manage and oversee the Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).
• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.
• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.
• Establish and carry out proper training programs for staff in respect of laws, regulations and policies
• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management

3. Candidate Requirements

• Bachelor’s Degree in Counselling or Psychology
• 2 years of experience in case management of residents
• Has supervisory management skills and knowledge
• Excellent interpersonal, verbal, and written communication skills
• Ability to work with all age groups

4. Work schedule

5 days work week

5. Work location

The selected candidate will be allocated to EITHER of the locations as follows;

1. PERTAPIS Centre for Women & Girls (PCWG) - 42 Surin Ave, Singapore 535638

2. PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676

*Disclaimer: Only shortlisted candidates will be contacted.

1. Job Description

• Develops, executes, and manages the Home’s moral education programmes.
• Conduct weekly classes.
• Handles outreach efforts with current stakeholders.
• Monitor and evaluate residents’ progress and submit monthly report to HQ.
• To support and work closely with the Head of department and Programme Coordinator.
• Possess good conduct and be a role model for the residents.

2. Candidate Requirements

• Diploma/Degree holder in Islamic Studies from recognized institution
• ARS Certified/PCICS graduate is welcomed.
• Multilingual in Malay and English
• Microsoft office proficiency
• Excellent communication and interpersonal skill
• Great work team player
• Positive self-motivated and able to commit to flexible working hours.

3. Work Schedule

5 days work week (Shift timing)

Mon to Fri : 9am - 6pm OR 1:30pm - 9:30pm (rotational)

4. Work Location

Selected applicant will be allocated to either of the following welfare homes.

- Halfway House : 50 Lor 34 Geylang, Singapore 398239 (Catered to Male residents)

- Children's Home : 993B Kovan Rd, Singapore 545676

- Centre for Women & Girls : 42 Surin Ave, Singapore 535638 (Catered to Female residents)

- Senior Citizens Fellowship Home : Blk 222 Lorong 8 Toa Payoh 8, #01-693 /707/711, Singapore 310222

**Disclaimer: Only shortlisted candidates will be notified.

Duties and Responsibilities

• Ensure that residents comply with the Centre’s Rules and Regulations.
• Setting up of Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Centre (include counselling and caring services).
• Assist in ensuring safe custody of residents
• Work closely with other departments/government agencies/schools in relation to the welfare of residents
• Ensure that the security measures are adequate in the Centre.
• Assist Deputy Head of Home in submission of reports of all serious incidents and occurrences of unusual and serious nature pertaining to staff and residents to the Home’s Management Committee.
• Work in close liaison with law enforcement, welfare regulators and other related agencies.
• Interview and assess all residents upon admission and discharge.
• Prepare reports for submission timely and submit for vetting by the Deputy Head of Home.
• Ensure that all records, accounts, documents and correspondence are properly maintained, kept current and up-to-date.
• Facilitate applications and renewals of Medical Fee Exemption Cards for all residents
• Facilitate the application and disbursement of the School Pocket Money Fund for the residents.
• Facilitate group counselling, family sessions, one-to-one sessions and maintain case recordings.
• Facilitate home/school/employment visits and other significant tasks
• Work closely with the residents and their family for successful reintegration back to caregiver
• Responsible for the development of the Centre
• Provide support to the Operations of the centre
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board
• Responsible to lodge a Police report when necessary

Job Requirements

• Diploma / Degree
• Entry level
• Good care management and counselling skills
• Good interpersonal and communication skills
• Meticulous and a team player

Work Schedule

5 days work week

Location

PERTAPIS Centre for Women & Girls

42 Surin Ave, Singapore 535638

*Disclaimer: Only shortlisted candidates will be contacted.

1. Job Role

• This role supports the HR Manager in administering the company's policies and handles the hiring processes. This includes on-boarding and off-boarding practices, foreign worker administration and liaising with agencies on employment requirements.

2. Job Description

• Coordinate and conduct the administration, recruitment, employment relations, medical coverages and training of employees for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Prepare and monitor employment contracts, pre-employment medical check-up and submissions of security screening details to governmental agencies
• Facilitating new hires on-boarding orientation and conduct periodic check-in sessions
• Create new hire records such as Staff Personnel File and profile creation via the HR system
• Process new hire and employee’s staff pass, name stamp and name cards
• Monitor the probationary period of new hires and obtain the confirmation recommendation letters from respective supervisors for management approval
• Conduct the off-boarding process such as exit interviews, handover, final settlement of last drawn salary and archiving staff personnel file documents
• Administer the foreign worker matters such as liaising with recruitment agencies on foreign worker manpower needs for the organisation, work permit applications and renewals, coordinate the submission of 6 monthly medical examinations (6ME) and repatriation matters
• Liaising with government agencies (ie;MOM/HDB) concerning Other Converted Living Quarter (OCLQ)
• Coordinate career fairs and road show campaigns and network with agencies and organisations for internship and recruitment opportunities
• Regular update of employment records via HR system
• Handle employee and department enquiries pertaining to employment matters, policies and procedures
• Conduct investigations and submit reports on employee grievances
• Manage the administration for Cab Charge matters for respective centres
• Raise the Material Service Requisition Form (MSRF) for any expenditure matters
• Carry out any other tasks assigned by the HR Manager and higher management

3. Candidate Requirements

• Bachelor’s Degree in Human Resource or Business Management or Administration
• 1 year of experience in the relevant field
• Familiar and experience working with HRM systems
• Excellent interpersonal, verbal, and written communication skills
• Ability to coordinate and work as a part of the team.

4. Work Schedule

5 days work week

*Disclaimer: Only shortlisted candidates will be contacted.

Job Description

• Overseeing and reviewing works done by the finance team
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Developing long-term business plans based on these reports
• Budgeting and forecasting for the business
• Liaising with external auditors and tax agents
• Looking into strengthening current internal control and process improvement
• Liaise with external parties (e.g. Ministries, Donors, Auditors & etc)
• Manage the Finance Department as a whole

Job Requirements

• Degree in Accountancy or Finance
• 5 years’ experience in the Finance and Accounting field
• Extensive understanding of financial trends both within the company and general market patterns
• Proficient user of finance software
• Capable of forecasting finances for future references
• Ability to monitor and track the organisation budget

*Only shortlisted candidates will be notified.

1. Job Description:

• Responsible for the supervision, review and implement the company’s strategies and policies for all business processes in respect to the law, regulations, guidelines and compliance standards
• Advise higher management on business operations relating to compliance, policies, audits, risks and any other relevant matters
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Analyse internal business systems to ensure compliance with industry regulations and ethical standards
• Design control systems to address cases of violation of internal business policies
• Develop and document risk management strategies on potential compliance risks
• Conduct documented investigations for non-compliance and provide recommendations to rectify as per the regulatory standards
• Conduct compliance reviews and periodical checks within the organisation and all centres to ensure regulatory requirements are in accordance to the organisation policies and procedures
• Generate compliance reports and manage risk dashboard on a timely manner
• Liaise with departmental heads to ensure that all business operations are in line with business policies
• Establish and carry out proper training programs for staff awareness of laws, regulations and policies
• Prepare and monitor departmental budget and tap on any available governmental grants
• Conduct timely actions to ensure compliance and carry out reviews and investigations to find gaps in the current compliance strategies and rectify them as per the regulatory and organisational requirements
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Compliance, Law or relevant field
• 3 years of prior experience working as a compliance manager or in a similar position
• Management and leadership skills
• Proficiency in industry trends, laws, and regulations
• Outstanding analytical skills and problem-solving abilities
• Experience in risk management and auditing
• Exposure to curating, executing and monitoring compliance systems

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclaimer: Only shortlisted will be contacted.

Duties and Responsibilities

• Provide first level end user support including troubleshooting, escalation of issues to vendors for quick resolution, applying upgrade/patches to computer systems installation and upgrade of computer application software, regular IT reviews, etc.
• Monitor and respond quickly and effectively to requests received directly from users.
• Provide a timely support to users with desktop related issues (both hardware and software).
• Install, configure, administer & maintain IT equipment (desktops, laptops, printers and network peripherals).
• Perform basic network LAN switching troubleshooting.
• Provide proper escalation for unresolvable issues to Senior IT Executive.
• Updating of documentation of systems and manual standard operating procedures.
• Ensure compliance with IT security standards, policies and procedures.
• Any other duties as assigned.

Job Requirements

• Minimum 2 years of relevant working experience
• Fresh graduates with relevant studies and certifications are encouraged to apply.
• Foundation knowledge in managing Window Servers.
• Profound experience in network management and help desk support.
• Good practical experience of managing IT systems and applications, troubleshooting and mitigating issues.
• Foundation knowledge of TCP/IP protocols and LAN/WAN configuration.
• Strong communication and interpersonal skills.
• Strong organizational and coordination abilities with close attention to detail
• Additional certification (ITIL v3/4, CompTIA Network+٫ CompTIA Security+ etc.) will be an advantage.

**Disclaimer:

Only shortlisted candidates will be notified.