12 Months Customer Service Officer x 10 - UP to $2700

Job Responsibilities:

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Requirements:

• At least 1 year of relevant working experience
• Able to work independently in a face-paced environment while being a cohesive team member
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1989696
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description:

• Manage, respond and resolve issues raised by members of the public through multi-channels, in relation to the various distribution campaign
• Handle escalation cases and resolve these amicably with the project teams
• Coordinate with and manage vendors and partners
• Ensure that project updates and information are disseminated timely and accurately to the appointed agencies and call center
• Prepare regular reports on data tracking and analysis
• Handling preventive maintenance work

Requirements:

• Degree in Communications & Mass Comm with at least 5 years working experience
• 2-3 years hands-on experience on HR and Foreign worker matters.
• Resourcefulwith positive attitude and able to work independently
• A team player with good interpersonal and communication skills and the ability to interact well with people at all levels
• Good knowledge and familiarwith employment regulations
• Ability to work with MS word and Excel

Information:

1. Working Hours: Monday to Friday, 8:30 – 17:30
2. Basic salary range S$2,200 - S$2,400 + Transport allowance $120
3. Attractive remuneration package
4. Variable bonus & AWS
5. Medical & dental benefits
6. Transport pick-up near Clementi MRT station provided.

Responsibilities:

• Support daily customer service functions such as attending to email enquiries & calls.
• Deal with customers and transporters to arrange for local shipment delivery.
• Handle air and sea shipment booking with freight forwarders.
• Handle customers’ complaints and conduct investigations (if any)
• Update and submit daily/monthly reports to customers.
• Handle import and export permit declaration
• Prepare simple draft logistics billings.
• Handle ad-hoc task upon customer request (if any)

Requirements:

• Min O’ level or related Certificate in Logistics Management
• Min 2 years of working experience in 3rd party logistics will be an advantage.
• Proficiency in Microsoft Office

Interested applicants, please send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Officer
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30 am – 5.30 pm, Saturday 8.30 pm – 12 pm)
• Salary Package: Up to $2,400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support order confirmations and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Inexperienced candidates are welcome to apply as training will be provided
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65592 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

As a customer service officer at our health-retail setting clinic, you will be the first point of contact of our patients.

The following will be your major responsibilities:

• Greeting and welcoming patients, both in person and on the phone.
• Bringing patients on a first-time tour of the clinic.
• Maintaining prompt and accurate records of all data, appointments, services done and transactions in our CRM.
• Keeping up-to-date on e-mails and tele-records.
• Calling and scheduling appointments for patients and following up with them, especially for missed visits or no-shows.
• Assisting colleagues in patients' therapy sessions.
• Inventory management.
• Sanitization and keeping clinic clean and neat.
• Assisting in achieving clinic's KPIs.

Work schedule: 5.5 work days

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

An exciting opportunity for a Account Servicing Officer for Consumer Banking Operations, Technology, and Operations Team with one of our leading clients in the Banking domain.

Mandatory Skill-set

• Diploma or Bachelor's degree in Business, Accountancy, Finance or related fields;
• Minimum of 2 years' experience in financial institutions;
• Proficiency in Microsoft Office 365, specifically Excel;
• Capability to multitask and effectively manage various activities;
• Strong team player with excellent collaborative skills

Desired Skill-set

• Knowledge in credit operation is an added advantage.

Responsibilities

• Perform technical verification checks on customers' income documents and manage credit cards and unsecured loans account creation or maintenance within the Bank’s operating systems;
• Navigate across different systems to execute pre-processing and enter data across multiple platforms;
• Regularly update reports on a daily, weekly, and monthly basis;
• Address both internal and external inquiries;
• Perform root cause analysis and collaborate with the Support team to resolve issues related to robotic tools;
• Oversee ad-hoc projects delegated by the Team Manager;
• Promptly escalate any discrepancies or deviations to the Team Manager;
• Aid the Team Manager in conducting testing across various systems and prepare documentation for system launches.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our Client is one of the largest local bank in Singapore, they are currently hiring an bank officer to assist with payment processing, improvement of business process and

meeting key metrics.

Location: Changi Biz Park
Salary up to $4500

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes
• Monitor service levels performance against critical measures set in service contract
• Review monthly invoices billed by vendor
• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.
• Review processes and identify areas for improvement, risk and control.
• Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.
• Prepare and facilitate audits by internal, external or regulatory audit functions.
• Provide operational support to Business Units for new initiatives.
• Manage Business Continuity Planning (BCP) for outsourced-related matters
• Support Data Loss Prevention ( DLP ) implementations in the outsourced area
• Perform and support site visits with site visit SMEs and control functions
• Ensure control gaps are addressed with timely and appropriate action plans by the vendor

Requirements

• Strong sound, analytical and decision making abilities
• Excellent inter-personal and communication skills in dealing with all levels of staff and external parties
• Demonstrate critical thinking: ability to suggest improvements and identify risks
• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectation

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

• Monitor service levels performance against critical measures set in service contract

• Review monthly invoices billed by vendor

• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

• Review processes and identify areas for improvement, risk and control.

• Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

• Prepare and facilitate audits by internal, external or regulatory audit functions.

• Provide operational support to Business Units for new initiatives.

• Manage Business Continuity Planning (BCP) for outsourced-related matters

• Support Data Loss Prevention (DLP) implementations in the outsourced area

• Perform and support site visits with site visit SMEs and control functions

• Ensure control gaps are addressed with timely and appropriate action plans by the vendor

Requirements

• Strong leadership skills with sound, analytical and decision making abilities

• Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

• Strong people-relations and influencing skills

• Demonstrate critical thinking: ability to suggest improvements and identify risks

• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectations

• Domain knowledge in courier services or cheque processes will be an added advantage

Job Description:

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Period: 22 months
• Start from: 1 March 2024

Requirement:

• Min Diploma in Civil Engineering or equivalent
• At least 4 years of relevant experience in supervision of residential buildings
• Resident Technical Officer Certificate accredited by IES / ACES
• Knowledge and Experience in institutional
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Basic proficiency in Microsoft Word and Excel

Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements

• At least 03 years of Project relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Planning Officer to be part of their Planning team to support their business needs. They are located in the West - easily accessible.

Job Description:

• Work closely with management in implementing a supply chain strategy in line with the company's overall vision and business objectives.
• Partner with senior leadership and key stakeholders across various business units to ensure smooth integration of the supply chain strategy with other functional strategies.
• Conduct in-depth market research and analysis to provide insights and recommendations regarding strategic supply chain investments, partnerships, and innovations.
• Market analysis and industry research on supply chain trends, opportunities, and challenges.
• Assisting in establishing and defining key performance indicators (KPIs) and metrics

Requirements:

• Minimum Bachelor's degree in Business, Economics, Supply Chain Management or related study
• 2 years of relevant experience in Retail or Supply Chain industry
• Proficient in Microsoft Excel / Google Sheets

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 5 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Our client is a well-established company, one of the leading players providing energy solutions in market. Due to their current expansion plan, they are looking for a Technical Officer (Maintenance) to join their team, in hopes of developing the current high performing team. They are located in the North.

Responsibilities:

• Conduct regular inspections, repair and maintenance for the equipment and associated plant components.
• Manage the allocation of manpower and supervise staff in the execution of maintenance, troubleshooting and repair tasks within the assigned domain.
• Contribute to the monitoring and replenishment/procurement of necessary spares for maintenance activities.
• Responsible for maintain proper filling and documentation.
• Implement and ensure safety standards during maintenance and service operations conducted by staff and related parties.
• Take responsibility to address issues related to the whole Gas Works from production to distribution.
• Respond to faults in plants and their ancillaries.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum diploma in Mechanical Engineering or other relevant field studies
• Minimum 5 years of experience in engineering/maintenance Oil and Gas or Utility industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Retail MNC. They are looking for a Customer Service Officer to assist their team for the next phrase of their business. They are located in Town – easily accessible.

Duties

• Welcome and attend to guests and visitors in a friendly manner, ensuring they feel comfortable.
• Address guests' queries, requests, and feedback promptly and effectively.
• Respond to phone and email inquiries from potential guests with timeliness and courtesy.
• Receive and redirect mail, phone calls, packages, etc., efficiently.
• Anticipate guests' needs to enhance their experience and provide exceptional service.
• Conduct basic administrative, secretarial, and reception duties.
• Monitor and manage the inventory of supplies, placing orders for replenishment when necessary.
• Assist guests/customers with errands and provide support for events, voucher claims, etc.

Requirements

• Training will be provided
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

Responsibilities:

• Responsible for managing various office administration tasks, which include organizing IT inventory and liaising with vendors for their services.
• Manage mobility needs for expatriate staff.
• Update and manage HR databases and inventory lists.
• Coordinate HR projects, meetings, and events.
• Prepare and conduct presentations for internal communications
• Provide orientations for new employees and explaining company policies
• Assist the Management with any additional tasks when needed.

Requirements:

• Possess a Diploma in Human Resources or a related field
• Proficiency in the Microsoft Office suite
• Understanding basic IT issues related to computers, email platforms, and network devices such as printers and scanners is expected.
• A good team player.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sing Wen Qiang

EA Personnel Reg No: R22104221

• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min GCE A Level or dip in any discipline.
• Call center experience (Any industry) or frontline customer service experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

ORDER FULFILMENT OFFICER

Customer Service Management

-Responsible for order management in SAP s

-Work closely with customer’s representatives to ensure service satisfaction.

Procurement Management

-Responsible for procurement management in SAP such as issuance of purchase order and goods receipt/issue etc.

-Material and supplier master management in SAP.

-Invoice management including resolution of invoice discrepancies with suppliers.

Logistics Management

· Plan shipments in collaboration with sales team and logistics providers

· Liaise with logistics providers to ensure on time inbound and outbound deliveries.

Location: Near to Jurong East

Salary: Up to $4000 + AWS + VB

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

M-F, 9 to 6

Invoicing Officer

12 Months Contract (renewable)

$4,700 max

Marina Bay Financial Centre

· Source and report on operational invoicing matters

· Maintain relevant sales databases in relations to invoicing

· Analyse and report on invoicing payments schedules against sales objectives

· Provide input to standard cyclical reports (weekly and monthly).

· Support business process and automation improvements to effectively and efficiently deliver customer service solutions to the business

· Support compliance with Rio Tinto policies in the area of invoicing for IO, B&A, Salt & other Bulk Materials

· Execute Letter of Credit process and ensure timelines are met efficiently

· Ensure Action To Load (ATL) and Export Declarations are met timely

· Execute FD to facilitate customer orders

· Manage individual knowledge levels, identifying areas for growth and development.

Working closely with multiple stakeholders to improve level

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Proficient in Microsoft office 365 i.e. Excel

3. Ability to multi-tasking and manage different activities

4. Good team player

Job Description

1. Perform technical verification checks on customers income documents and Process customer’s credit cards and unsecured loans account creation or maintenance in Bank’s operating systems (critical)

2. Toggle between different systems to perform pre-processing and data entries into various (critical)

3. Update reports on daily, weekly and monthly basis

4. Handle internal/external enquiries

5. Exceptional handling on cases unable to be processed by robotic tool

6. Conduct root cause analysis and engage Support team to resolve robotics’ tool issues (critical)

7. Manage ad-hoc project assigned by Team Manager

8. Escalate any discrepancy / deviation to the Team Manager

9. Assist Team Manager with various systems’ testing and prepare go-live documentation (e.g. Standard Operating Procedure)

Responsibilities

• Deploy and support workplace safety and health (WSH) programs.
• Carry out initiatives to bolster WSH programs.
• Conduct safety inductions, orientations, and compliance explanations.
• Address WSH non-compliance and unsafe practices while promoting improvements.
• Participate in WSH compliance inspections and routine work checks.
• Collect data on WSH performance, conditions, and practices.
• Manage instances of non-compliance and unsafe conditions.
• Support incident and accident management, investigations, and preventive actions.
• Develop and enhance workplace safety and health management systems (WSHMS).
• Establish quality management policies and procedures, monitor compliance, and ensure fire safety preparedness.

Requirements

• Minimum Diploma or equivalent
• At least 2 years of HSSE/ WSH working experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As a Customer Service Officer cum Clinic Assistant, you will play a pivotal role in ensuring the seamless daily operations of our TCM clinic. Your responsibilities encompass a wide range of tasks, including patient management, administrative duties, customer service, therapy support, and maintaining the clinic's overall cleanliness and organization.

Major Responsibilities:

Patient Management and Administrative Tasks:

· Handle patient registration, file retrieval, and create new patient records.

· Schedule follow-up appointments for patients and provide appointment reminders.

· Process payments, issue receipts, and maintain accurate daily sales reports.

Data Management:

· Update treatment / product lists and other relevant reports accurately and promptly.

Customer Service:

· Professionally and promptly address customer inquiries, feedback, and complaints through various communication channels.

· Deliver exceptional customer service, fostering positive relationships with all clients.

Therapeutic Support:

· Assisting in therapy sessions as required.

· Assisting TCM Physicians to provide care, treatment, therapy and consultation to patients.

Consultation and Sales:

· Engage with customers to discuss treatment courses and products, making suitable recommendations and delivering excellent service and sales support.

Laundry and Maintenance:

· Handle the laundry and folding of towels and clothing.

· Maintain the cleanliness and tidiness of the reception, customer waiting areas, and pantry.

· Sanitization of treatment rooms and clinic.

Inventory Management:

· Conduct regular stock-taking (at a minimum on a monthly basis) to ensure that clinic supplies are adequately stocked.

Marketing and Engagement:

· Participate in marketing initiatives, including interactions with KOLs to promote the clinic's services.

· Participate in all marketing initiatives, promotional road shows, trade fairs, corporate events, demonstration programs, health talks and any events. Internally and externally.

Requirements:

- Able to work retail hours

- Humble, Resilient, Industrious, Mature

- IT Savvy