Job Description:

1. Work closely with Business Development (BD) to provide administration support to Business Development and Senior Management

2. Check and monitor sales opportunities daily

3. Prepare quotations, follow up on sales orders and tender preparations

4. Assist BD in drafting proposals for both current and prospective clients.

5. Perform basic customer service functions, like answering questions or responding to enquiries

6. Maintain and ensure accuracy in sales and customer records.

7. Ensure proper housekeeping and filing of documents and records

8. Compile monthly sales reports.

9. Manage application and renewal of company’s accreditations, ISO certifications and insurances

10. Coordinate schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.

11. Other ad hoc duty as assigned

Requirement:

1. Minimum Diploma/ITE or equivalent in any discipline

2. Good communication skills

3. Highly meticulous with an eye for details

4. Fast worker who can work well under pressure and timeline

5. Proficient in Microsoft Office

6. Competencies in IT System is an advantage

You are required to lead and develop a team of staff and to manage and ensure smooth operation of Patient Financial Services’ Inpatient Billing Section. Operational scope includes Patient/ Corporate Billing; Claims processing as authorised by patients, operationalising subsidy framework/national policies and managing patients’ financial concerns.

Partner and collaborate with various stakeholders within and across healthcare clusters to develop and build new systems for the future workflow models/operations that is in line with the national healthcare goals and aspirations. Actively participate in engagements to identify present-day pain points and contribute insights to innovate and create a better workflow and solution for the future healthcare model.

Optimize existing operational workflow, in tandem with SGH’s drive towards transformative and automated processes. Provide assessment based on data analytics and information to make suitable recommendations to contribute to the resolution process to address present workflow gaps.

Review performance indicators and work processes and adopt best practices and benchmarking. Participate in quality/work improvement opportunities and propose/ execute business process improvements and work plans.

Implement internal controls to ensure compliance with audit/ statutory requirements and financial policies. Collaborate as a team member in projects or with relevant stakeholders to provide input, assessment and strategies to manage patient enquiries and feedback sensitively.

Plan and provide support for continuous staff learning and development to achieve high standards of service delivery and career development.

Responsible for additional task(s) or project(s) assigned by supervisors in working towards organisation’s vision.

Job Requirement:

Degree in Business Administration or equivalent with a minimum of 2 years’ experience.

Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.

Through our work with each organisation, we strive to effect transformation, even when the change starts with something small.

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.

What You Will Do

Research support

• Conducts Research Quality Assurance e.g. Conduct data cleaning and verification to ensure data collected is accurate and reliable
• Performs verbatim coding with accuracy
• Supports focus group discussions e.g. transcribe discussions, records notes of discussions
• Handles project enquiries as defined and escalates where necessary
• Attends to enquiries from survey respondents

Fieldwork

• Conducts data entry of collected data
• Conducts mystery audits to ensure compliance to defined standards
• Conducts telephone or face-to-face interviews to obtain relevant information by asking questions from a prepared outline
• Conducts calls to target respondents to participate in surveys
• Recruits participants for focus group discussions and/or schedules appointments for interviews
• Identifies and reports problems in obtaining valid data

What It Takes To Be In This Role

• Minimally a Diploma in any discipline (preferably completed a module in Market Research or Business Statistics)
• Working knowledge of MS Office including Excel (intermediate to advanced knowledge), Word and PowerPoint
• Good communication and interpersonal skills
• Good verbal and written communication skills
• Performance and goal oriented
• Independent and at the same time a strong team player

You will provide administrative support to the Major Operating Theatre. You will monitor department's financial performance, which includes collating and analysing data on department's expenditures, budgeting. track approved funding from MOH/ agencies and monitor inventory movements of fixed assets. You will also assist in the documentation of staff training matters and take minutes of meetings. In addition, you will collate and analyse quality improvement initiatives and coordinate projects/ events for operating theatre.

Requirements

• Degree in any disciplines with at least 1 year of work experience
• Good communication skills
• Proficient in Microsoft Office applications

RESPONSIBILITIES

• Conduct phototaking and evaluation of cars by identifying problems with diagnostic tools both onsite and offsite.

• Perform troubleshooting and functional checks of vehicles.

• Explaining problems of the vehicle to both customers as well as internal colleagues (eg. Customer Service Officer)
• Conduct test drive of vehicle to detect if there is fault or issues.
• Have good understanding of all types of vehicles – knowing what the potential problems are, how to identify the root cause and the estimated cost of rectifications.
• Guide customers through the procedures of selling their cars.
• Liaise with customers and car dealers for document checks and follow-ups.
• Handle documentation and other administrative duties (eg. Uploading of vehicle postings).
• Establish good rapport with customers and dealers.
• Any other ad-hoc tasks as assigned by Reporting Officer.

REQUIREMENTS

• Possessed a valid Class 3 driving license.

• GCE ‘N’ Level/’O’ Level/Nitec/Diploma.

• Minimum 1 year of hands-on experience in automotive garage industry preferred.

• Good knowledge in diagnostic software.

• Good understanding of different vehicle types as we deal with a wide range of cars.

• Able to identify potential car faults.
• Team player, proactive and willing to learn.

OTHER INFORMATION

· 13 Month + Performance Bonus

· Location @ Leng Kee

· 5 Day Work Week: 4 Weekdays + 1 Weekend

· Working Hours: 9am - 6pm / 10am – 7pm

Responsibilities:

• Build, plan, and implement the overall digital marketing strategy.
• Manage, guide, and train digital marketers and other marketing positions in the team.
• Plan and monitor the ongoing company presence on social media.
• Launch optimized online advertisements to increase company and brand awareness.
• Measure the performance of digital marketing efforts using various web analytics tools.
• Acquire insight into online marketing trends and keep strategies up-to-date.
• Maintain partnerships with media agencies and vendors.
• Plan and execute various marketing campaigns over different platforms, allocating budgets and timelines for each campaign.
• Analyze the effect of each campaign and update content periodically for social media pages and websites.
• Interpret data from various marketing campaigns, identify trends, and communicate insights to the respective groups.
• Execute and measure the conversion rates from digital marketing campaigns.
• Come up with creative ideas to capture customer focus.
• Analyze and present market data using charts.
• Coordinate and execute tasks with marketing executives.
  

Requirements:

• Proven experience as a Digital Marketing Executive or in a similar role.
• Excellent understanding of digital marketing concepts and best practices.
• Experience with B2C social media, Google Adwords, email campaigns, and SEO/SEM.
• Proficiency in using various digital marketing tools and platforms such as Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Good command of spoken and written English. Proficiency in
• Mandarin is an added advantage.
• Strong analytical and creative skills.
• Ability to work in a high-pressure environment and complete tasks within a short period.
• Education and Experience:
• Minimum of a Diploma, Advanced/Higher/Graduate Diploma/Bachelor's degree in marketing, communications, or a related field.
• At least 2 years of relevant hands-on work experience in a similar capacity in the healthcare/retail environment.
• Able to create designs and creative art is a plus.
  

You will be part of the SingHealth Staff Wellness team responsible for developing and proliferating a system-wide culture and climate to promote overall staff wellbeing within SingHealth.

You will provide support in administering and managing the Joy at Work fund and other ad-hoc donors fund directed at staff wellbeing. You will drive effective promotion of staff wellbeing activities and projects in the form of integrated communications campaigns, event management, internal communications and electronic media to foster wellbeing. You will proactively engage internal customers on philanthropic funds utilisation for wellbeing initiatives and actively seek profiling opportunities on wellbeing initiatives to increase awareness. You will prepare utilisation reports and presentations to update on fund utilisation and outcome indicators. You will adopt an innovative and open mindset to strategise and execute a multi-channel and integrated communications plan, complemented by a strong sense of purpose and belief in the promotion of wellbeing. You will propose and implement harmonised communication strategies relating to staff wellbeing for adaptation across SingHealth institutions.

Requirements

· Bachelor’s Degree in Arts and Social Sciences, Mass Communications or Social Sciences

· Creative and demonstrated ability to think out-of-the-box in communicating and engaging different levels of stakeholders

· Good grasp of new communication tools and trends

· Web-savvy and familiarity with design software is preferred

· Good team player who is innovative and resourceful

You will be responsible for planning and managing care integration initiatives driven by the SingHealth Regional Health System (RHS). You will provide and coordinate operational and administrative support to SingHealth RHS and its cluster stakeholders to ensure smooth and effective operations of the health promotion and disease prevention initiatives.

You will assist to provide analytics and data on RHS efforts to identify, plan and develop new population health projects and capitation initiatives. You will collate and track performance indicators of the care integration programmes and initiatives driven by the RHS.

You will liaise with RHS internal stakeholders, including clinical and operational departments from SingHealth institutions that are involved in population health projects and capitation initiatives driven by SingHealth RHS. You will cultivate and maintain strong networks with key community healthcare services and partners including Voluntary Welfare Organisations (VWOs), allied health and home nursing services, as well as other relevant social services and community-based organisations. You will also work with business units to understand data requirements and establish criteria to collect the relevant information for analysis and support data collection and reporting of key performance indicators for the RHS programmes, population health projects and capitation initiatives.

In addition, you will serve as a project facilitator for approved projects and support their development and implementation. You will apply appropriate problem solving tools and skills to help resolves issues and cross hurdles . You will provide administrative support, assist in the annual work plan exercise, plan and organise RHS retreats, events and provide secretarial support.

Job Requirements

· Bachelor’s Degree in any discipline. Experience in healthcare would be an added advantage.

· Strong analytical skills with an understanding of financials, statistics and workflow engineering and re-engineering would be an added advantage

· Good presentation skills and the ability to write well

· Effective and proactive when working both independently and in a team setting

· Excellent interpersonal communication skills, willing to learn and is self-motivated

· Proactive team player

· Resourceful and able to work independently with minimum supervision

You will be responsible for maintaining systems and processes to ensure conformance to JCI (non-clinical aspects) and ISO standards. This includes:

• Planning and conducting internal quality audits, and following-up and closure of findings
• Supporting departments on content management in various IT systems to meet JCI and ISO standards requirements
• Maintaining a system to track all licenses, ensure the Hospital's legal register is updated, and changes are communicated
• Working closely with stakeholders to facilitate the renewal of MOH Hospital License

You will also support the Hospital's data protection efforts to ensure compliance with the Personal Data Protection Act (PDPA). This includes:

• Supporting the development and implementation of data protection policies, procedures, and guidelines
• Coordinating and supporting internal reviews, audits, and staff engagement activities
• Attending to data protection queries, incidents, and data requests
• Providing secretarial support for committees.

Requirement

• Degree in any discipline, preferably with at least 2 years of experience in the healthcare setting
• Highly organised, independent, and meticulous
• Strong interpersonal skills with pleasant disposition, able to interact with people of all levels
• Experience and knowledge in quality standards, audit, legal compliance, and/or data protection would be advantageous

About our client: Our client is a leading A1 Main Contractor for Civil and Infrastructure projects.

Work Location: West

Salary range: up to $3,800 per month

About the role:

• Responsible for administrating the Employee Lifecycle Management and Employee Relations such as New Hire Orientation/onboarding matters, Employee Engagement, etc.
• Lead work pass management and recruitment process
• Monitoring and regular updates related to work pass quotas and migrant workers levy status Updating of all Medical schemes and processing of payments including MWOC
• Prepare HR-related letters and correspondences such as Certificate of Employment, Confirmation Letters, etc.
• Handle HR internal and external audits
• Actively engage with Operations and provide HR business partnership Any other duties as assigned

About you:

• Diploma / Degree holder in HRM or equivalent
• Minimum 3 years' experience.
• Prior experience in Construction industry is an added advantage Resourceful, self-driven, and possessed a high degree of professional integrity
• Good interpersonal skills and works well in a team
• Strong knowledge and expertise in Microsoft Office
• It is an added advantage if candidates can commence immediately or within short notice

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

You will handle SingHealth Pharmacare’s (SPC) finance functions of Accounts Receivable and Fixed Assets. The duties include creating sales invoices, verifying collections from SPC outlets and performing both bank and inter-company reconciliations. You will need to perform closing of accounts, prepare audit schedules and update bank mandates. You will also need to liaise with SPC and Facilities Development to obtain information on capitalisation, fixed assets and leases and be updated with any movements in fixed assets.

You will report to the Assistant Manager, Finance Operations and assist in ad-hoc tasks as assigned by the Senior Manager, Deputy Director and/or Chief Financial Officer.

Job requirements

· Diploma holder in Accountancy or equivalent

· Minimum 6 years of relevant experience

· Proficiency with Microsoft Office applications

· Knowledge in SAP will be an advantage

· Team player with good communication and interpersonal skills

· Meticulous, with initiative and able to work independently

Job Description

You will assist the principal investigator to develop and implement the tele-dentistry supported community-based oral care research programme for seniors which includes:

• Key conduit between NDCS, MOH, SingHealth Regional Health System, Agencies, community partners
• Support Principal Investigator in engaging the community stakeholders to collaborate on programme
• Preparation of documents for and facilitation of regulatory (e.g. Institution Review Board) approvals
• Execution of approved clinical research and clinical trial protocols in accordance to the ICH-Guideline for Good Clinical Practice (ICH-GCP), Human Biomedical Research Act (HBRA) and other regulatory requirements
• Facilitate programme-related outreach events and training sessions.
• Establish programme workflow processes.
• Design and develop programme related documents.
• Plan programme calender and implement programme
• Establish programme evaluation framework.
• Establish data collection framework.
• Monitor and timely compilation of programme results and progress of KPIs
• Prepare management reporting for programme
• Track budget and timely submission of workload and expenses
• Provide Secretariat support for meetings.

Requirements

• Degree in Biological Science, Pharmacy or other healthcare related discipline
• Familiar with Singapore Guideline for Good Clinical Practice (SGGCP), ethics and regulatory requirements for conducting clinical research.
• Extensive experience with Microsoft Excel
• Familiar with bio-statistical software applications
• Excellent interpersonal and communication skills
• Strong verbal and written communications skills
• Able to work independently.
• Able to adapt in a fast-paced environment.

ccounts AP / AR function

Prepare Bank Reconciliations

Handle Quarterly GST reporting and submission and other IRAS submissions

Preparation of monthly report and ensure timely closing of accounts

Handle full set of accounts

Support audit and tax queries

Requirements:

Min Diploma in Accounting & Finance or equivalent

At least 3 years of experience in accounting & finance

Proficient in MS Word, Excel & any ERP accounting software

Strong understanding of accounting principles

Ability to work in a dynamic environment

Ability to work independently with a high degree of accuracy and efficiency

Knowledge of Mandarin is essential to handle queries and feedback to the Chinese investors

Business Development and Operations Executive

Job Details:

• Managing and accountable for company operations including Business Development,Project Management and After-Sales Services.
• Establishing closer cooperation with our existing MNC clientele in sales.
• Follow up regional subsidiary offices business reports.
• Responsible to follow up both project and service sales contracts and their execution.
• Prepare business related paper works, emails and export related documents.
• Follow up sales agreements, service contracts, project progress/service reports and relevant paper works.
• Attend to customer's requirement and enquiries
• Prepare quotations, DO, WO, invoices and updates payment.
• Any other admin duties assigned from time to time.

Job Requirements/Relevant experience required:

• The candidate preferably be able to turn problem into opportunities, think out of the box and have entrepreneurial flair.
• Decision-making ability and capable of exercising judgement.
• Excellent customer service and strong interpersonal relationship skills coupled with sincerity and honesty to maintain long standing support from our clients.
• Driven, independent, ability to flexibly negotiate business is critical for advancement in this role.
• Possess Business or Engineering Degree/Diploma.
• Good command of written and spoken English.
• Must demonstrate IT knowledge and savviness
• Excellent customer service and strong interpersonal relationship skills coupled with sincerity and honesty to maintain long standing support from our clients.
• A multi-tasker, organised, meticulous, resourceful with a “can-do” attitude.
• Good interpersonal, communications and coordination skills.
• Proficient in MS Office, outlook, word, excel and powerpoint.
• Candidate preferred to have experience in CRM / SAP, Cloud or other management software.

You will be part of the SingHealth Staff Wellness team responsible for developing and proliferating a system-wide culture and climate to promote overall staff wellbeing within SingHealth.

You will assist in dashboard building which includes data extraction and analysis for accurate reporting of staff wellness indicators, counselling data, peer support groups and other relevant metrics. You will assemble data from a variety of sources for use in assessment and planning of wellness strategies and programmes. You will assist in planning and execution of wellbeing programmes to promote awareness in the key areas e.g. coordinate education program on mental wellness, webinars, e-modules etc. You will provide administration and operational support for the office.

Requirements

· Bachelor’s Degree in Science, Mathematics or related field

· Healthcare or business administration background will be an advantage

· Able to grasp strategic organisational goals and develop implementable systems on the ground

· Proficient with Microsoft Office applications and Data Analysis (SQL)

· Good team player who is innovative and resourceful

The incumbent’s primary role is to support in the development of the scenarios and plans for medical and operational responses for communicable disease outbreaks, continuity of hospital’s critical services, civil and national emergencies, with guidance from the health ministry as well as hospital stakeholders (both medical and operations); and operationalise the plans by supporting hospital stakeholders’ development of SOPs (Standard Operating Procedures).

The incumbent also looks at supporting the building up of the hospital’s capabilities (including operational, IT and infrastructure capabilities) to support medical and public health response to communicable disease outbreaks, continuity of critical services, civil emergencies and mass casualties incidents.

Requirements

• Degree with at least 2 years working experience in operations related fields.
• Prior working experience in hospital operations and / or emergency response management, or possessing medical and nursing background, would be an advantage.
• Proficient in IT applications – E.g. MSWord, PowerPoint, MSExcel etc.
• Good writing and effective communication skills.

Job Summary

• To perform general duties of a Security Officer and work closely with employees to ensure a secure environment for guests, staff and hotel’s properties.
• To protect life and property which includes prevention and deterrence of crimes.
• To perform static duties at hotel lobby and staff entrance, patrol on guest floor and hotel premises, monitor CCTV cameras and perform any other duties as assigned to the Security Control Room.
• To be aware of important event developments in the hotel in order to carry out duties effectively and efficiently.
• To create security and fire safety awareness among staff and guests. To carry out fire fighting function as and when necessary.
• To respond immediately to guests and staff for their needs or requests for security assistance, and to follow-up with security investigations when necessary.

Job Requirements

• Valid Security License
• Able to perform 3 rotating shift

You will support the Education Office by assisting and coordinating in the area of posting and evaluation, faculty activities, orientation of medical students, program planning and scheduling, examinations and teaching activities. You will also support the supervisor in the area of operations and administrative support for undergraduate and postgraduate educational activities.

Requirements:

• Recognised Degree with at least 2 years’ relevant working experience
• Good interpersonal skills, strong team player who is able to work independently
• Excellent organisational skills
• Proficiency in Microsoft Office (Word, Excel, Power point)

You will provide administrative support to the nursing department and reporting to the Director of Nursing to ensure smooth running of the office. Administrative duties include collation and submission of data to relevant stakeholders, scheduling of meetings and booking of rooms, maintaining databases or records, minutes recording, application of relevant equipment or access for nurses. You will also be involved in the major events and projects as well as provide other administrative support for the department.

Requirements

• Recognised Diploma in Business or its equivalent with at least 2 years’ of relevant working experience
• Good interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Power point)
• Good oral and written communication skills

Roles & Responsibilities

1. Handle general administrative and operational duties.

2. Handle sourcing of quotations from insurers.

3. Attend to phone and email enquiries.

4. Perform policy processing duties such as new insurance policies, renewals, changes, cancellations, claims etc.

5. Keep up-to-date with various general insurance products from different insurers and compare the various features.

6. Perform any other duties that may be assigned from time to time.

Requirements

1. Minimum GCE 'O' Level.

2. Candidates who possess certificates in general insurance (CGI, PGI, HI and BCP) will have an added advantage.

3. A good team player with ability to work independently.

4. Proficient in Microsoft Office (Word, Excel and Powerpoint).

5. Customer-oriented with good communication and interpersonal skills.

6. Salary will be appropriately awarded at different levels according to work experience

Benefits

· Conducive work environment

· On-the-Job Training provided

· AWS and Production Bonus (bonus subject to company and individual performance)

· MRT in close proximity to office

Our client, a well-established MNC is seeking for a Senior Marketing Executive ( Luxury Retail / MNC - Digital Marketing / Events ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma in Marketing or Mass Communication or relevant
• At least 3 years of experience handling 360 Marketing functions.
• Experience in Digital Marketing and Events Management
• SEM and SEO knowledge is a plus
• Independent, confident and good interpersonal skill
• Familiar to work in high pace environment

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Responsibilities:

1. Comply with work process- Standard Operating Procedure given by Immediate supervisor.

2. Review Letter of Credit (LC), and LC amendment and working close with CSR to get LC clean and workable.

3. Create jobs in Elite Global System (EGS)

4. Send shipping instruction (including BL draft, shipping certificate) to carrier within KPI time frame.

5. Work with the carrier to get BL, verify, and confirm BL with the carrier.

6. Prepare bank documents (Application of Collection and bank draft) shipping and commercial document (invoice, Packing list, COA, Insurance, COO, …).

7. Arrange collection of BL, and shipping cert.

8. Prepare full set of docs from Elite in-house system, customer system, or third-party system.

9. Arrange to send docs to the customer, collect from the bank and negotiate bank.

10. Streamline, eliminate any LC discrepancy from Elite, Conform “0” LC discrepancy for Elite.

11. Manage LC discrepancy report, LC reviewing report…

12. Manage correspondence to respond on time (within 2 hours).

13. Accuracy and timely preparation of documentation for order fulfillment.

14. Upload docs on EGS and pre-alert to customer.

15. Ensure 99.5% Elite Conformance accuracy and timeliness.

16. Send full sets of documents to bank or customer within 24 hours upon received last piece of document e.g. original BL. Documents

17. Any other ad-hoc duties as and when assigned.

Job Requirement:

· Experience in related field will be advantage

· Ability to prioritize work, well organized and good coordination

· Good communication skills and proficient in English

· Able to start within short notice

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

CRM & Data Analytic

· Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency.

· Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team.

· To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy.

· Support leads assignment and monitor follow-up tasks closely by the sales team.

· Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations.

· Identify and propose suitable target audiences / segments for sales / aftersales marketing campaigns.

· Plan and build customer journeys in SFMC

· Identify and extract target database on SFMC

· Set up and schedule eDM blast

· Customer Interaction Centre Management

Day-to-day operations

· Leads assignment for Sales team.

· Customer account creation for new leads.

· Campaign tagging for customers’ account.

· Customer profiling, data mining and customer need analysis

· Assist with events such as sending of invitation, confirmation, registration and ensuring target attendance is met.

· Track, generate and analyse weekly sales funnel and campaigns reports.

Job Requirements:

· Diploma/Degree holders in Marketing / CRM / Business Administration.

· 1-2 years of Marketing/CRM-related experience.

· Knowledge of CRM principles and customer journeys.

· Meticulous and well-organised with the ability to multitask under pressure.

· Takes initiative to lead projects and improve job processes.

· Agile and keen to learn new skills.

· People’s oriented mindset.

· Keen interest in CRM & Data Visualisation platform such as Salesforce, SFMC, GDMS and / or Tableau

· Comfortable in CRM technical aspects such as integration, API and etc.