Job Profile Summary:

The Business Development Manager is responsible for the overall BAU operations to ensure that all processes are in place and running effectively and efficiently. This includes being central point of contact for managing the overall partnership with the Bank and to ensure all processes are in place and identify synergies across projects and initiatives to facilitate collaboration.

Job Description:

• Devise and execute customer/product propositions/strategies to raise productivity within Personal Wealth Banking segment
• Devise and execute customer, product propositions and strategies with the Banca Team.
• Work closely with the Bank’s stakeholders (Cluster Heads, Team Leads and Banca Managers) to ensure achievement of bancassurance targets.
• Identify sellers who require additional coaching or skillsets to achieve higher production targets.
• Devise coaching methodology and conduct effective coaching sessions.
• Spearhead conversations with internal stakeholders to enhance sellers’ productivity and tools availability.
• Ensure the fulfilment of expectations that is set for Personal Wealth Banking.
• Analyse sales and productivity data to identify areas of strengths and weaknesses and derive action plan to drive performance across segments and channel.
• Analyse, influence and lead action plans in accordance to segment and channel strategies.
• Analyse and compare the present state of products, processes, and applications for improvements.
• Collect and interpret segment performance statistics and other relevant data.
• Assist the management and other teams to draw business goals and needs

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong analytical and qualitative problem-solving abilities
• Dynamic individual who strives in fast moving environment
• Strong written and verbal communication skills, engaging in presentations and adept at relationship management skills with a high degree of tact
• Ability to be agile and present sales concepts for legacy, retirement, and savings solutions
• Ability to analyse, influence and lead

Working Experience:

• At least 3-5 years of relevant business development experience in bancassurance or partnership setup
• At least 2-3 years of advisory experience in bancassurance setting is preferred

Professional Qualifications:

• CMFAS certification Module 5, 8, 8A, 9, 9A & HI (Preferred)

Education:

• Degree in Finance/Business relevant fields of studies

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Team Introduction

As the Finance BP at ByteDance, and part of the Global finance team, you will be empowered to be the key contributor to ByteDance's continuing success. This role is based out of our Singapore office supporting APAC region with a focus on NEA. The new hire will play a critical role in overseeing financial operations and act as a strategic partner to the content partnership, operations, and marketing functions. You will be responsible for a wide range of activities, including financial planning and analysis, budgeting, forecasting, financial reporting, and developing financial processes. You will be a key member of the finance team, working closely with other finance business partners, as well as cross-functional teams across the organization.

Responsibilities

- Provide effective business partnering and quality financial advice to support company’s business decision-making.

- Carry out the Financial Planning process of the region: develop near-term and long-term budget plans, monitor budget implementation to ensure commitments are timely met, update the budget/forecast periodically.

- Financial Modeling and Analysis: Collaborate closely with the business and strategy teams. Provide insightful and high-quality financial modeling, forecasting, research, and analysis to inform business decisions.

- Prepare and present financial reports to key stakeholders and senior management.

- Responsible for optimizing the practices, policies, programs and procedures of the finance function.

- Proactively managing risks and opportunities/supporting local, regional and global projects.

- Ad Hoc Analysis: Execute special ad hoc projects and analyses. Collaborate with the business development team on various initiatives.

Minimum Qualifications

- Bachelors degree in Finance, Accounting, Economics, Business management, or a related frield

- Minimum 5 years of experience in financial management, preferably in content, media, or a high-growth tech company

- Proven track record of developing and implementing successful financial strategies

- Strong analytical and problem-solving skills

Preferred Qualifications

- Experience working across various locations/timezones and global organizations

- Knowledge of US-GAAP, IFRS rules, and SOX compliance

- Experience with financial modelling and process improvement

- Prior experience with SQL is a plus

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Issuance of policy contracts and endorsements;
• Issuance of policy adjustment, member movement;
• Responsible for premiums computation and experience refund;
• Ensure tax invoices/endorsement schedules/medical cards are issued timely;
• Liaise with direct clients/agents on employee benefits related queries via all channels;
• Fronting of digital solutions to clients/agents to champion for digitisation;
• Attend to escalations independently and recommend sound resolutions;
• Ensure the accuracy of records entries & proper documentation;
• Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;
• Participate in User Acceptance Testing prior to deployment of changes in system;
• Maintenance of Department records and endorsements;
• Administration of data to provide reports required to track Department’s progress;
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and
• appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Degree from recognized institution;
• At least 1 year relevant experience specializing in insurance\ administration/business processing;
• Applicant along with experience in processing group insurance policies will be an advantage;
• Good time management, good analytical skills, detailed-oriented and pro-activeness;
• Task and results oriented, and a good team player;

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

JD – Enterprise Analytics – Machine Learning Engineer

Who we are

Enterprise Analytics (EA) stands at the forefront of the company's vision, aiming to establish the bank as a leader in deploying cutting-edge Machine Learning models. Comprising a team of experts, we focus on enhancing the bank's capabilities in supporting key areas such as Risk, Wealth, Retail, etc., with a strong emphasis on coordination in data management, technology, and internal stakeholder collaboration.

Upholding to the company's core value of being enterprising, we are incredibly thrilled about strengthening this strategic unit’s capabilities for the bank, envisioning significant progress and innovation. We firmly believe that advanced analytics is a pivotal factor in delivering premier AI services to our stakeholders.

Your Profile

We seek individuals with highly developed conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. The ability to comprehend, inspire, and mobilize others is crucial. A business-oriented mindset coupled with effective storytelling will drive your success. We are looking for self-starters ready to take on responsibilities with enthusiasm.

Your Role

As an ML Engineer, your pivotal role involves operationalizing ML Models developed by the company's data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:

• Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements
• Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.
• Optimize AI development environments (development, testing, production) for usability, reliability and performance.
• Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).
• Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.
• Evaluate open-source and AI/ML platforms and tools for feasibility of usage and integration from an infrastructure perspective. This also involves staying updated about the newest developments, patches and upgrades to the ML platforms in use by the data science teams.

Technical Skills

• Proficiency in Python used both for ML and automation tasks
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good understanding of ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Knowledge of Distributed Data Processing framework, such as Spark, or Dask.
• Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.
• Knowledge of Logging and Monitoring tools, such as Splunk and Geneos.
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Experience in ML operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing ML Models, and managing and scaling AI platforms.
• Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.

Soft Skills

• Good knowledge of Devops process and principles
• Strong in Software Engineering fundamentals
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong Organizational skills
• Visual Thinking

Job Purpose

To develop General Insurance through Associate companies, Internal Departments & Business Banking.

Responsibilities:

Relationship Management

• Exploring opportunities with direct clients and various available customer touch points
• Build and maintain excellent rapport with direct clients at various levels
• Effective management of the direct portfolio with the objective of optimizing business
  opportunities and securing long term partnership with them

Strategic Marketing

• Support the planning and development of marketing campaigns and strategies with team members to ensure various key performance indicators are met
• Support the planning and execution of campaigns, including timelines for sequence launch of Acquisition (Cross sell) and Customer Management (Up-sell) campaigns based on Product Sequencing

Campaign Management

• Support all internal and external stakeholders to ensure smooth and timely implementation of marketing campaigns and achieve sales targets through effective acquisition, customer management and conservation activities with control budget
• Work with internal and external stakeholders to obtain all necessary clearance and approvals
• Involve in special projects and any duties as assigned

Underwriting

• Achieve profitable portfolio with desired loss ratio
• Underwrite general insurance commercial line
• Provide quotation for new business within authorised underwriting limits
• Arrange for Facultative Support when require
• Involve in special projects and any duties as assigned
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• Minimum Diploma holder preferable with professional insurance qualification
• 3 to 5 years of relevant working experience. Candidates with Commercial Lines underwriting experience will be an added advantage,
• Proficient in MS Office
• Good interpersonal and communication skills
• A good team player with the ability to multitask and work independently
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Purpose

This role contributes to Group Insurance business role through acquisition of new business through the various distribution channel

Responsibilities:

• Prospecting and marketing Group Insurance solution and services to distribution channel partners
• Develop distribution channel value proposition and engagement activities to increase sales opportunities.
• Ability to work as a field business underwriter on risk assessment and management
• Establish and maintain strong business relationship with channel partners
• Ensure services level commitments to channel partners and clients are meet. KPIs for service level are incorporate in performance review.
• Require to contribute to product development and services review to ensure offerings remains competitive
• Require to coordinate and work with internal stakeholders on placement of new policies, claims management and credit control governance.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Tertiary degree or diploma or equivalent industry qualifications;
• About 3-5 years working experience in sales and marketing in the Employee Benefits /Group Insurance;
• Possess M9, M5 & Health Insurance qualification;
• Strong knowledge of Life and Health insurance landscape
• Dynamic and driven to achieve business targets; and
• Good interpersonal and communication skills.
• Demonstrates alignment with the organisation’s core values through expected behaviours
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Processing the day-to-day operations, including processing investor transactions, subscriptions, redemptions, transfers & dividend.
• Liaise with Counterparties / CPF Board / Agent Banks on settlement, reporting and reconciliation of trades
• Compute and process trailer fees.
• Work with Marketing team and fund houses on account opening, fund onboarding and other AML/DDQ/Annual review documentation
• Ensuring that the process complies with all relevant regulatory requirements and reporting obligations.
• Document the operation to ensure that consistent, efficient workflows are in place, yielding optimal productivity and performance.
• Addressing investor/TR inquiries and concerns related to operations.
• Perform and coordinate end to end (from trade execution to trade settlement) system testing for any changes
• Handle administrative tasks, ad-hoc assignments and projects as assigned.
• Uphold organization policies and standards, ensuring legislative regulations are followed
• Record Keeping: Maintaining accurate records of transactions and activities.

Requirements:

• Degree or equivalent professional experience
• About 2 years in Unit Trust Operations with proven experience or similar role.
• Strong operational mindset and background.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Good knowledge of financial services practices and associated regulatory requirements
• Good knowledge of and adherence to the company's policies and procedures
• Strong communication skills and ability to articulate effectively to the team and stakeholders in regular meetings and various projects/discussion, becoming a "valued partner" outside direct reporting line
• Good problem-solving skills and ability to handle complex situations with constructive solution identified for trouble shooting.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Handling all accounting tasks, ensuring compliance with local and group standards.
• Ensuring adherence to internal financial and operational controls.
• Managing financial reporting and tax compliance.
• Leading the Finance Team for efficient financial operations.
• Collaborating with internal stakeholders to develop budgeting and strategies.
• Managing accounts payable and receivable.
• Managing credit control and achieving collection targets.
• Supporting staff growth and training, and planning for succession.
• Contributing to new projects and digitization efforts.
• Monitoring processes and implementing corrective actions.
• Setting and monitoring quality and customer-centric objectives for the department.

Requirement:

• Degree in Accountancy
• Preferably CA/CPA qualification
• Minimum 10 years of working experience
• Knowledge in SFRS will be an added advantage
• Finance Operations & People Management experience is a must

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: AITL).

Job Code: AITL

EA Reg No: R24122032 (Leo Ai Ting Amy)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Profile Summary:

In this role, you will be responsible for forecasting and reporting of financial KPIs which encompass budgeting, cashflow and P&L monitoring and projection, in-charge of department’s risk and governance processes, support head of department in all compensation and intercompany matters.

You must be astute in interpreting financial data and connecting processes within their scope of work, possess curiosity and take initiative to understand the relationship between processes, systems and stakeholders as well as having good understanding of regulations and standards.

Job Description

Forecasting

• Develop forecasting and reporting process of key financial KPIs
• Responsible for accuracy and completeness of KPIs tracking and reporting
• Responsible for submission of business plan and forecasting, including timeline and scope management, submission of results and communication of such results to senior management and Group office
• Lead and drive preparation of Group dialogue and relevant meetings and support informed management decisions to drive company’s vision and targets

Sales reporting

• Develop sales reporting process, including obtaining financial data and preparing dashboard and presentation to senior management

Budget management

• Develop expense budgeting process, including pulling information from various sources (procurement system, financial reporting system, manual tracking) and building monthly summary of actual vs. budget

Governance

• Prepare and maintain all financial-related procedures and policy documents
• Support any group or local regulatory governance reporting

Others

• Support Head of Finance for financial advisers’ compensation matters, onboarding of new initiatives and schemes and ad-hoc investigation and establishing of new processes
• Support Head of Finance on other financial reporting and finance operations matters, including liaising and onboarding third party providers and products

Who we are looking for:

Competencies & Personal Traits

• Strong project management and communication skills
• Take initiative when identifying areas of improvements and proactive in taking actions to make processes more efficient
• Strong analytics skills and possess technical financial knowledge and understanding of accounting standards and reporting requirements
• Meticulous and detailed
• Financial system knowledge is a plus (e.g. FinBI, macros, Alteryx, Anaplan, SUNGL, Oracle, OneStream, Hyperion, Coupa etc.)

Working Experience:

• 6 or more years in finance, preferably financial planning and analysis, financial reporting or financial governance
• Audit experience will be advantageous

Education:

• Degree in Finance, Accounting, Actuarial or Business
• Recognised accounting professional qualification

Position: Finance Manager
Working Hours: 9am - 6pm
Working Days: Monday - Friday

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Responsible for timely and accurate submission of P&L and Balance Sheet schedules and monthly preparation, review and analysis of management and operational KPI reports.
• Responsible for the development, implementation and monitoring of targets and budgets.
• Conduct variance analysis of actuals against budget/forecast and develop action plans.
• Ensure the adherence of uniform accounting practices, adequate internal controls, in accordance with the financial policies and procedures.
• Work closely with other functions to proactively manage and resolve business and operational issues effectively and efficiently.
• Manage and provide supervision and guidance to Finance staff.
• Ensure that all invoices are accurately booked into the accounting system, and are supported by the required documents.
• Oversee the approval and processing of expenditures.
• Oversee the inventory management, cost control and cash flow planning for the company.
• Monthly Closing.
• Audit and Tax.
• Participate in projects implementation and enhancements, streamlining and documents work procedures and processes, and introduce good control practices.
• Discharge such other duties and responsibilities that may be directed by the Head of Finance

EDUCATION AND EXPERIENCE

• Degree in Accountancy / CPA / ACCA.
• At least 10 years' accounting and finance experience
• Expert knowledge of Dynamic AX/D365 is a MUST.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

about the job

• Growing the wealth of high net-worth individuals and providing professional services for their banking needs; including insurance and investment across the following markets ((North Asia, Malaysia, Indonesia, ROW, India market etc.)

about the manager/team

Working alongside a competent team, you will have to opportunity to grow in the banking space.

skills and experience required
A degree is minimally required with 3 years of experience in the Banking & Finance Industry. Importantly, you should come with good track record in sales/current portfolio of clients.

To apply online please use the apply function

(EA: 94C3609/ R21103354)

Job Title: Finance Business Transformation Lead, Singapore

Location: Singapore

Secondment: 4 months

The Opportunity:

Join our dynamic team as the Finance Business Transformation Manager for the Singapore P&C Business. Reporting directly to the CFO, you'll play a pivotal role in redefining our finance operations for the future. Your mission? To enhance user experiences, boost employee engagement, and champion change across our organization. In collaboration with the Finance team leader, dedicated team members, and Operations project teams, you'll spearhead a variety of initiatives. From implementing innovative process improvements and automation to adopting tools and workflows, you'll be at the forefront of our transformation journey. If you're passionate about driving change and fostering a collaborative and forward-thinking work environment, this role is perfect for you!

Key Responsibilities:

• Collaborate with teams to develop innovative ideas and drive transformation. Gather and analyze feedback from Finance team members and stakeholders to uncover opportunities for process improvement and automation.
• Together with the CFO ensure our strategic goals are aligned, especially concerning data flow. Work hand-in-hand with team leaders to prioritize tasks, manage timelines for our Finance transformation, and spearhead initiatives that drive continuous improvement
• Work closely with team leaders to review and understand our processes and data flow in PPM, FAR, Fin Ops, and Actuarial. Together, we'll brainstorm and propose innovative solutions to enhance our operations.
• You'll play a key role in transitioning our current reporting to these new tools, finding creative uses for our existing ones, and suggesting new features when needed
• Bring data to life across all teams by creating insightful visualizations that reveal trends and patterns. Help drive better decision-making, boost stakeholder engagement, and improve communication through compelling data stories
• Regularly check and assess our solutions to ensure they align with expectations and deliver the results we're aiming for.
• Work together with the team to pinpoint the key performance indicators (KPIs) that will help us track the success of our solutions. You'll also play a crucial role in guiding and supporting our team through change management processes to make sure our solutions are embraced and achieve the desired results

Qualifications, Experience & Skills:

• Bachelor’s degree (Accounting, finance or business preferred) and/or relevant professional qualifications in the field of accounting
• Minimum 8 years of experience in Finance and/or Actuarial function (Commercial Insurance and Reinsurance are beneficial)
• Excellent oral and written English communication skills
• Strong knowledge in General Insurance business and products
• High analytical skills in financial analysis and business processes
• Excellent computer technical skills including proficiency in Excel and SAP
• Experience in Business Development and RPA/automation are beneficial
• Strong critical thinking abilities.
• Strong stakeholder management abilities and team player
• Primary work location is Singapore.

• Provide insurance advice on quotations, renewals and Maid claims.
• Keep close relationship with customers by providing excellent service.
• Identify and acquire new business opportunities.

Requirements:

• CGI certified
• At least 2 years of insurance experience doing maid claims.
• Customer service oriented with good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Handle clients' enquiries and provide insurance advice on quotations, renewals and other requests.
• Identify the clients’ insurance needs and prompt delivery of solutions.
• Maintain close relationship with existing clients and develop new business opportunities.
• Process commercial insurance claims and prepare documents related to transacted business.

Requirements:

• Diploma in any discipline with CGI certificate.
• At least 2 years of handling general insurance & corporate insurance experience.
• Proactive, meticulous and customer service oriented.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Offer quotes and address inquiries concerning motor insurance for clients and partners. Collaborate with insurers' underwriting, processing, service, and support teams for tasks like quotations, referrals, and appeals.
• Respond promptly to Salesforce leads and queries.

Requirements:

• Diploma in Business Administration or equivalent
• At least 2 years of working experience
• Knowledge of motor insurance and general insurance is an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Officer (Telesales) - 1 Year Contract

• Presenting and promoting insurance products with clear product knowledge and references, to existing and prospective customers.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Work closely with Team Leader to develop and implement sales and service strategies to achieve (or exceed) committed targets in the relevant products, through tele-sales calls.
• To achieve Key Performance Indicators including sales, quality and operational standards.
• Handle customer’s objection professionally and to conduct sales call in a persuasive and engaging manner with customers to ensure closure.
• Consistently meet and exceed sales targets set by management monthly.

Qualification

• A minimum of 'O' Level or higher.
• Candidate must be certified with BCP and PGI in order to provide advice or promote our insurance products.
• Team player and self-motivated individual.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As the Core Banking Business Architect, you will play a crucial role in providing strategic and technical guidance to our clients in the banking industry. You will work closely with stakeholders, including business leaders, IT teams, and external vendors, to design and implement efficient and scalable core banking solutions. This is an exceptional opportunity to leverage your expertise and contribute to the success of our clients' core banking transformation initiatives. Your responsibilities include but are not limited to:

1. Core Banking System Design:

· Collaborate with clients' stakeholders to understand their core banking system requirements and develop innovative architectural designs.

· Design end-to-end business architectures, process flows, and data models aligned with clients' core banking objectives.

· Ensure seamless integration of the core banking system with existing infrastructure and compliance with regulatory standards.

· Provide technical guidance and support to development teams during the core banking system implementation.

2. Stakeholder Collaboration:

· Engage with clients' business stakeholders, subject matter experts, and IT teams to identify their specific needs and translate them into pragmatic core banking system solutions.

· Conduct workshops and interactive sessions to gather business requirements and elicit actionable insights.

· Foster collaboration between business and IT teams to ensure alignment and obtain buy-in for core banking transformation initiatives.

3. Solution Evaluation and Selection:

· Assess solution capabilities, scalability, performance, and security in accordance with clients' specific criteria.

· Develop comprehensive business cases and deliver persuasive presentations to senior management.

4. System Implementation and Integration:

· Work closely with clients and project teams to oversee and guide the successful implementation of core banking systems.

· Collaborate with IT teams to manage system integrations, data migration, and comprehensive testing activities.

· Define and monitor key performance indicators (KPIs) to measure the effectiveness of core banking system implementations.

5. Governance and Compliance:

· Ensure compliance with industry standards, regulations, and data security requirements throughout core banking system implementations.

· Develop and maintain system governance frameworks, policies, and procedures.

· Provide expert guidance on risk mitigation strategies and establish controls to safeguard sensitive information.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Good team player with strong communication and problem-solving skills

To qualify for the role you must have

· Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field. Master's degree will be a plus.

· Extensive experience (10+ years) as a Core banking Business Architect or in a similar role within the financial services industry. Deep hands-on knowledge about Temenos T24 or Finacle will be preferred.

· In-depth knowledge of core banking systems, architectural principles, and industry best practices.

· Strong understanding of banking processes, products, and regulatory frameworks.

· Proven ability to lead and facilitate workshops, gather business requirements, and effectively manage stakeholders.

· Strong understanding and coding skills in Java, Core JAVA and Selenium.

· Experience in API automation and Test Data management techniques.

· Expertise in CI/CD tools like Jenkins, Azure etc.

· Experience in Functional testing of Core banking applications like T24 and Payments applications like TPH

· Proficient in system integration concepts, data modeling, andall aspects of the Software Development Life Cycle

· Project management experience would be advantageous.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

about the company

Our client is one of the largest banks in the world. They offer a full-suite of banking services to meet the needs of customers across the world. They continually invest in people and technology to create the best banking experience, and strongly believe in supporting the growth ambitions of its stakeholders.

about the job

• Establish, maintain and strengthen business relationships with corporate clients by understanding their needs and proposing suitable solutions, products, and services
• Oversee daily client interactions to deliver exceptional service, enhancing client experiences
• Regularly analyse clients’ financial health and needs, along with their industries and markets, to identify opportunities for lending, selling, and cross-selling
• Identify opportunities for ongoing system enhancements and actively participate in related projects

skills and experience required

• Min. Bachelor Degree in Business, Economics, Finance or relevant discipline
• At least 6 years of experience in corporate banking and client relationship management with multinational banks
• Extensive knowledge of corporate banking products
• Strong analytical, time management and problem solving skills
• Strong marketing, client relationship management and presentation skills
• Results driven; able to deliver under pressure

To apply online please use the 'apply' function

Krystal Kwah (EA: 94C3609/ R22104933)

Permanent | Corporate Banking

Salary range: $4000-$4500

Work Location: Central

Responsibilities:

• Processing of loans, remittances, and operation of accounts
• Processing of bilateral and syndicated loan drawdown and rollover requests
• Monitoring of accrual and amortization of fees income on loans and securities
• Payment maker and periodic updates
• Provides quality customer services
• Perform other ad-hoc duties assigned by management

Requirements:

• Possess Diploma/Degree with minimum 3years' experience of loans operations / settlement / remittance in Corporate Banking
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, currentand expected salary in the resume.

Email: [email protected]

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24492

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Permanent | Foreign Bank

Central

Responsibilities:

• To evaluate and prepare credit proposals and reviews
• To draft legal documents for standard type of bilateral credit facilities
• To monitor credit facilities and credit processing system
• To assist in planning, achieving revenue and marketing plans
• To perform other ad-hoc duties assigned by management
• To ensure all AML/KYC checks for all accounts in accordance to the regulatory & bank policy or procedures

Requirements:

• Possess Degree with minimum 10 years' experience of trade finance products in Corporate Banking
• Good working knowledge in legal documentary structures of such products, UCP600, URDG758, credit analysis
• Proficient in MS Excel, PowerPoint, and Words

Please state your availability, currentand expected salary in the resume.

Email: [email protected]

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24570

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

JOB PURPOSE:

To ensure all reports are accurate, complete and timely submitted to Head Office. Timely processing of staff reimbursements and invoices. All unreconciled items are timely addressed.

PRINCIPAL ACCOUNTABILITIES:

1. Drive the projects within the department to ensure that the projects are completed within the stipulated timeframe, without any hiccups or show stopper.
2. To perform any other duties as may be assigned by the superior from time to time
3. Prepare the following reports to be reviewed by Team Head/Head of Finance & Accounting:

Daily/Monthly/Quarterly

• Reconciliation of Nostro and timely follow-up of outstanding reconciling items
• Daily follow-up on suspense account or unreconciled items and report timely to HO Accounting
• Preparer of Journal entries for bank charges and interest income on a regular basis
• Timely processing of PB staff reimbursements, and payment of invoices to PB vendors.
• Timely processing of CAPEX invoices and tenancy agreement related payments.
• Payment of monthly purchasing and corporate card outstanding
• Preparer of monthly prepayment and accrual entries
• Timely Reconciliation of Accruals, Prepayments, payables and receivables

Yearly

• To assist in the preparation of Financial Statements

KEY COMPETENCIES:

• Financial accounting skills
• Knowledge and understanding of the SAP and FCC Systems
• Knowledge and understanding of Head Office/SG Branch Procedures and Policies and internal management reporting requirements
• PC skills, especially Microsoft Excel, Microsoft Access and Powerpoint
• Administrative (filing/archiving), interpersonal and communication skills

As a Relationship Manager, Commercial Banking, you will get an opportunity to work on the following:

Trade Transactions

• Maintaining relationship with Branch Corporate Banking Customers for all their Trade finance and Transaction banking requirements
• Increasing wallet share of the business from existing clients and sourcing new clients in line with the bank’s strategy
• Raising approvals as per Branch Trade Procedures for all Trade Transactions
• Raising Commodity / Product / Deviations approvals as needed.
• Resolve queries from all internal processing teams (Trade Services Unit / Central Operations / Compliance/ Branch Operations)
• Be responsible for End to End Transaction delivery

Short Term Loan, Working Capital Demand Loan, Remittances

• Raising all relevant approvals for STL / WCDL / Remittances as per Process
• Resolve queries from all internal processing teams (Trade Services Unit / Central Operations / Compliance/ Branch Operations)

Bank Onboarding / Legacy Alerts Closure

• Follow up with Financial Institution Group/ International Financial Institution Group for documents or approvals with respect to bank onboarding/ legacy alerts
• Liaise with Compliance, Central Operations and other internal teams
• Raise mail/ memo approvals for onboarding/ re-onboarding/ legacy alerts closure

Others

• Process Improvement- Review of Correspondent Banking, Trade Procedures and other PAC Notes
• Resolve queries with respect to Bank’s Corporate Internet Banking and Trade Online Platforms

Transaction Data Compilations

• Ad Hoc Trade & Transaction banking MIS
• Any other tasks and responsibilities assigned from time to time

Competencies and Skills

• Relevant banking experience of 2+ years
• Understanding of trade finance domain and related concepts, trade procedures, STL and WCDL
• Strong communication and collaboration skills

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 5 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.