Job description

The role of Administration Specialist reports to the General Manager of Singapore & Head of Client Service. An Administration Specialist is a professional who specializes in handling various administrative tasks within an organization. You will be responsible for servicing senior executives from Fortune 500 firms in over 60 meetings annually in close collaboration with our China Admin Team.

Responsibilities:

• Documentation and Record Keeping: Managing and organizing documents, files, and records to ensure easy retrieval and compliance with organizational standards.
• Data Entry and Analysis: Entering and analysing data to support decision-making processes and maintain accurate and up-to-date records.
• Scheduling and Coordination: Managing calendars, scheduling appointments, and coordinating meetings or events to optimize time and resources.
• Client Service: Assisting Forum members with event RSVPs and membership updates to ensure a positive and seamless interaction experience.
• Events Administration: Coordinating event logistics, including implementing broadcast emails, setting up Zoom meetings, managing event registrations, preparing name badges and tent cards, and handling the printing of presentation materials and attendee lists.
• Marketing Support: Managing the website content by uploading presentation materials, reports, and current events, designing broadcast emails and marketing communications, creating event materials, maintaining a consistent visual identity across all materials, compiling members lists, and updating the "About Us" section.
• General Duties: Handling logistics by managing courier and traditional mail services, as well as overseeing office supplies to ensure smooth operations.

You will enjoy varied, fast-paced work, with a scope for broader responsibilities in line with experience. You will be confident in communicating with C-level executives and their senior teams. Very strong oral and written communication skills and proficient computer skills using Microsoft Office. A sense of teamwork and community is key.

Compensation

Fixed annual salary based on experience and the work capacity that you bring to IMA Asia. A 13th month (AWS) is also paid.

About us

IMA Asia is a niche provider of peer group forums for senior MNC managers in Asia. Our goal is to help these managers build strong businesses in Asia. We do that by providing meetings that bring together leading-edge thinkers on strategy and markets with client-led debates in which insights and experiences are shared under Chatham House rules. See our web site: www.imaasia.com.

Contact [email protected] with your resume if interested.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com.

About You

We are looking for an experienced Fund Operations - Senior Specialist to join our Singapore headquarters as part of our dynamic team of talented, fun-loving individuals.

What we offer:

• Execute fund operational tasks related to asset management products including investor transactions, capital calls, payment instructions, cash management/projections and NAV review
• Serve as the point of contact for daily BAU operations matters
• Maintain Excel-based valuation models to estimate fund NAV and ensure accurate fund accounting books and records
• Support team lead in new business initiatives and re-inventing target operating model for future finance, including tokenization of fund products
• Perform user acceptance testing, supporting and documentation of potential operation model changes
• Coordinate annual audit process with a good understanding of the internal control environment and act as liaison with the auditors for fund operations matters
• Liaise with internal stakeholders and third-party service providers on handling various operations tasks (i.e. fund administrators, corporate secretaries, legal counsels, fund board of directors, investment committee, etc.)
• Support submissions of regulatory reports and filings
• Keen to expand banking operations knowledge and provide support for operational functions relating to cryptos, including digital asset brokerage and custody

What you offer:

• Minimum 3 years’ proven experience in fund administration or fund operations
• Bachelor's degree in finance or business preferred
• Ability to multi-task, prioritize and manage time effectively
• Excellent written, verbal communication skills and stakeholder management skills
• Passion to automate processes and add efficiency to work
• Strong ownership, relentlessly resourceful, enjoys working within an entrepreneurial environment
• Strong interest in or knowledge of crypto currencies and blockchain

Nice to have:

• Experience working with start-ups or fintech companies

Our Benefits

• The chance to be part of a movement shaping the future of finance.
• Work on new, cutting-edge technology in the blockchain space.
• Chances to leave individual footprints and an amazing, diverse, highly skilled, international, and motivated team of professionals.
• Regular gatherings and team events like Christmas parties, Oktoberfest, Apero’s, hence plenty of jokes and laughs!

If you’re passionate for technology and blockchain with a massive worldwide impact, then please send us your CV!

A HR Transformation project involving Workday, aimed at implementing efficient HR solutions.

Responsibilities

As an Entry Level to Mid Level Workday Functional Lead, you'll use your subject matter expertise to design Compensation requirements to business process involving Workday configuration. Your daily tasks involve analyzing client needs, designing solutions, and collaborating for project success.

• Analyze client requirements to craft customized HR solutions leveraging Workday
• Develop comprehensive solution architectures and technical designs specific to HR projects.
• Foster effective collaboration across teams to ensure the seamless integration of HR solutions.
• Provide expert technical guidance and support to project teams throughout the implementation lifecycle.
• Conduct rigorous system testing and troubleshooting to optimize the performance of HR solutions.

Responsibilities:

• This role is critical in driving our category strategy, optimizing assortment, and maximizing sales and profitability.
• They are deeply involved in kick-starting the product development cycle and implementing initiatives that drive business growth
• Develop and implement assortment strategies to meet revenue growth, gross margin, and market positioning targets
• Ensure products are launched on time through closed collaboration with demand planning, product design, regional buying, product development and quality teams
• Own the key business matrix on merchandising and ensure reporting and analytics translates into actionable insights to drive business, as well as flag risks, making sure we have the most attractive mix of products

Requirements:

• At least 3 years of category management experience, preferably with a strong familiarity of the buying process as well.
• Experience in defining category strategies, whilst still maintaining hands-on approach to working with stakeholders. Furniture industry knowledge is a plus.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Ability to work independently in a highly ambiguous, dynamic growth environment, with strong attention to detail and exceptional organizational skills.

Job Description

AxxessBio Product Specialist Singapore

AXXESSBIO PTE LTD:

AxxessBio is a distributor of pharmaceutical products with regional headquarters in Singapore with DKSH Singapore for logistics partner.

AxxessBio partners with Pharma/Biotech companies globally to introduce innovations in Asia in the areas of speciality treatments for Haematology, Oncology, Neonatology, Rare Diseases, Metabolic Diseases and Other Speciality Therapeutics.

AxxessBio is looking to open a Product Specialist position based in Singapore.

ROLES AND RESPONSIBILITIES:

Sales & Marketing:

· Responsible for the sales and promotion of some registered products.

• Prepare and execute new product launches.
• Responsible for sales planning, forecasting and driving sales strategies to exceed business goals.
• Manage relationships with Healthcare Professionals, professional associations, key opinion leaders and other key stakeholders.
• Detail and discuss scientific and educational information with Healthcare Professionals to attain marketing objectives
• Assist HCPs to navigate complex healthcare reimbursement policies in Singapore
• Support Healthcare Professionals for applications for funding under RDF/ MAF/ SDL

Business Development

• Identify areas of possible business growth within existing principals/suppliers’ base and new suppliers.
• Continuously identify and profile key target customers and find the opportunities to drive performance.
• Develop understanding of industry and market dynamics for new products.
• Prepare local business plans and forecasts.

Business Compliance

• Monitor and ensure compliance with company policies and procedures
• Adhere to external industry standards, guidelines, regulations associated with Ethics and Compliance

What you must have

To be successful in this role , you will have :

• At least 3 years of sales and/or marketing experience of specialty products
• Experience in hospital selling in the areas of Oncology / Haematology / Rare Diseases
• Analytical and business management skills
• Strong business judgment, demonstrated leadership skills; demonstrated experience in relationship-building across multiple functions
• Self motivated, result-focused and a will to succeed
• Bachelor’s Degree in Science and related disciplines such as Pharmacy and Life Sciences . Master’s Degree a plus

Position Summary:

• Territory: Singapore
• Title: Product Specialist
• Reporting to BD Manager
• Starting date: April 1st 2024
• Registered products:

· TepadinaÒ for Haematopoietic Stem Cell Transplantation,

· CaphosolÒ for oral muccositis due to chemotherapy and radiotherapy

· GencebokÒ for Apnoea of Prematurity

Responsibilities:

• Develop and implement strategic initiatives for quality coordination and testing, ensuring alignment with organizational goals.
• Identify and propose effective solutions to address quality-related issues, fostering continuous improvement in processes.
• Conduct thorough inspections of vehicles, maintenance processes, and repair work to verify adherence to quality standards.
• Ensure that vehicles are maintained in a safe and reliable manner, aligning with industry regulations and safety protocols.
• Collaborate with relevant stakeholders to communicate and implement quality standards effectively across the organization.

Requirements:

• Minimum Diploma or Bachelor's Degree in a relevant field
• Minimum 1 year of experience within the similar capacity.
• Keen interest in automotive-related work is highly preferred.
• Proficiency in relevant quality assurance processes will be an added advantaged.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Develop and implement strategic initiatives for quality coordination and testing, ensuring alignment with organizational goals.
• Identify and propose effective solutions to address quality-related issues, fostering continuous improvement in processes.
• Conduct thorough inspections of vehicles, maintenance processes, and repair work to verify adherence to quality standards.
• Ensure that vehicles are maintained in a safe and reliable manner, aligning with industry regulations and safety protocols.
• Collaborate with relevant stakeholders to communicate and implement quality standards effectively across the organization.

Requirements:

• Minimum Diploma or Bachelor's Degree in a relevant field
• Minimum 1 year of experience within the similar capacity.
• Keen interest in automotive-related work is highly preferred.
• Proficiency in relevant quality assurance processes will be an added advantaged.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Company Overview:

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking Customer Service Officers to join their ever-growing team in Singapore.

Your Future Role

• Manning of the office and retail mall information counters
• To assist and support shoppers’ needs and requests at the customer service counter
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
• Resolve receipt dispute issues by liaising with merchant and shoppers
• Respond to Live Chat and online enquiries, including feedback related to general enquiries
• Engage shoppers during counter visits on ongoing programmes (loyalty, promotions etc)

Requirements

• Diploma in any field OR 1-2 years of front-facing or customer service experience would be preferred
• Excellent communication and interpersonal skills
• Customer-centric mindset with strong multitasking abilities
• Fresh Diploma holders are welcome to apply
• Excellent command of English language in order to liaise with internal and external stakeholders

EA Licence: 17C8713

RESPONSIBILITIES

• To undertake and perform sales & marketing activities to achieve business objectives
• Business development and strategic positioning for products and services assigned
• To liaise with suppliers and customers in a satisfactory manner with regards to enquiries and opportunities

REQUIREMENTS

• Degree in Biotechnology, Biomedical Science, Biochemistry, Life Sciences, Chemical & Biomolecular Engineering, Pharmaceutical Sciences or related disciplines
• Preferably with 1-2 years of relevant sales experience

R23116337

• Basic Salary up to S$4000 (3 – 6 months Contract)
• Pickup provided in the West Part of Singapore
• Hybrid Work arrangement
• Good career opportunities

A renowned global leader in the Fast-Moving Beauty industry, with Singapore’s distribution center serving the whole Asia Pacific region through multiple distribution channels such as travel retail, local subsidiaries, local and cross border direct distribution and ecommerce is seeking for a suitable candidate to join them as a Production Specialist (Supply Chain).

Job Responsibilities:

• Responsible for all communications and coordination with overseas suppliers on a major product line
• Liaise and work closely with internal stakeholders and relevant department to consolidate information, coordinate and align actions and raise alert if necessary
• Supervise and track item processes in systems (e.g. item code creation, bill of materials, item status and parameters etc)
• Liaise and work closely with supplier on production plans and shipping to ensure timely shipping with holistic visibility and tracking
• Source and plan components (Including production orders planning), exchange and dispatch of finished goods to customers/ partners located worldwide
• Follow the executive of the overall process and raise alerts when delays/ issues are identified
• All other relevant duties as required

Job Requirements:

• Min Diploma/Degree in Logistics/ Business/ Supply Chain or related discipline
• Minimum 3 of relevant experience in Production Planning, Demand planning or distribution planning
• Proficient in Microsoft Office (Word, Excel)
• Knowledge of SAP & WMS is advantageous
• Good interpersonal and communication skills

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.

STARLUX Airlines invites applications from qualified professionals for the Customer Service Specialist position, which will be based in Singapore.

Responsibilities

1. Collaborate with the Company's Sales and Marketing Team and Airport Office to generate outstanding customer service.

2. Handle passenger reservation, ticketing and customer service related tasks.

3. Ensure safekeeping, control and proper usage of accountable documents.

4. Ensure urgent cases are handled timely.

5. Submit weekly station reports, including Ad-hoc waivers and STPC summaries.

6. Perform other related tasks as assigned by manager.

Qualifications

1. Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering professional support services.

2. Communication and interpersonal effectiveness.

3. Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.

4. Proficiency in Microsoft Office.

Preferred

1. Demonstrates skills and knowledge in GDS systems, such as Amadeus.

2. Has excellent customer service and communication skills, both verbal and written.

3. Is detail-oriented, organized, resourceful and strives for perfection.

4. Is self-motivated and capable of motivating others.

5. Takes on challenges and can work under pressure.

6. Possesses good judgment and is a strong team player.

Education

Diploma and above or equivalent experience.

Work Experience

Minimum one year’s experience in the travel industry, focusing on customer service or reservation and ticketing.

Licenses and Certification

None.

Due to the high volume of applications, we will only able to contact candidates who have been shortlisted. We look forward to hearing from you!

We are looking for qualified and experienced speech & drama teachers to conduct lessons at preschools. You will have an enriching experience conducting our story-inspired speech and drama curriculum that unleashes the little performer in young children!

LCentral Brand:

Established in 2008, LCentral is a Premier English Specialist providing quality English enrichment for students from N1 to P6.

We also provide literacy-based speech and drama programmes for preschools by creating a language-rich environment for young children focusing on presentation confidence and performance competence.

We are seeking a dynamic Singaporean or PR as a speech and drama teacher for a part-time position.

Qualifications and Requirements

• A Diploma in language, arts, music, education or a related subject
• A Bachelor’s Degree would be an added advantage
• At least one year of relevant teaching experience
• Professional Speech & Drama Certifications or Certification in Music is an added advantage

Professional Qualities

The ideal candidate will:

• Deliver LCentral’s proprietary speech-and-drama lessons in an enthusiastic and engaging manner, by developing rapport with students, adhering to lesson plans, and achieving the learning objectives
• Communicate effectively with parents regarding instructional programs, lesson policies, practices, procedures, and their children’s learning and development
• Understand their role as an external service provider representing LCentral, and build and maintain relationships with preschool personnel, including administration staff, teachers and management.
• Participate in activities to enhance professional growth, which may include, but not be limited to, training and workshops
• Show evidence of achievement toward goals and consistently engage in self-evaluation

Performance Responsibilities

The ideal candidate will:

• Showcase positive energy, enthusiasm, and patience when handling students and other matters relevant to the position
• Demonstrate strong communication and interpersonal abilities
• Possess strong spoken and written English language skills
• Demonstrate good classroom management skills
• Engage young learners in various learning experiences and provide opportunities for every student to succeed
• Use a variety of teaching materials, equipment and props to stimulate a positive learning experience for all students
• Involve all students in the learning process and adjust instruction according to the needs of the students
• Demonstrate knowledge of varied methodologies in instruction and a good understanding of content and curriculum
• Establish and maintain clearly defined routines and procedures by demonstrating a positive role model for students
• Radiate a passionate for teaching, love of children, and he able to create a positive learning environment by dealing with students’ behaviour in a fair, respectful, sensitive manner
• Liaise closely with the Curriculum Team on any matters concerning student behaviour, development, or performance

Work Locations

• The ideal candidate will be flexible as regards to work location.

Remuneration and Benefits

• Remuneration is commensurate with qualifications and experience.

If this is you, submit your CV with contact details (email address and phone number) through the job platform, alternatively email to [email protected]

Kindly note that only short-listed applicants will be contacted.

Responsibilities:

Order Fulfillment

• Prepare and process customers’ purchase orders for finished goods and POSM in line, with the respective markets’ forecasts and adherence to inventory guidelines.

• Liaise with various internal stakeholders for supply and pricing issues, validate sales prices accuracy and to order processing guidelines are respected and adhered, processing in SAP in a timely manner.

• Follow up with 3rd party logistics service providers for issues related to logistics operations / delivery planning and ensure the Post Goods Issues (PGI) and invoices are created in accordance with order fulfillment SOP

• Follow up with 3rd party logistics player on the deliver process, update the customers on expected arrival dates.

• Ensure all orders are delivered and clean Proofs of Deliveries – PODs are received and well archieved.

Customer Services and Logistics Operations

• Plan delivery of all orders as needed, to achieve transport / freight optimization and delivery timelines

• Maintain high level of customer service including advance advice of shipping information, completeness of shipping documentation, prompt response to customer requests and monitoring of the progress of meeting markets’ demands.

• Coordination with the various local parties to meet the relevant requirements for smooth and prompt documentation and operations.

• Monitor the progress and ensure continuity of workflows/processes and co-ordinate with Accounts and other internal departments in line with current procedures.

Continuous Improvement

• Ensure that good internal controls and Supply Chain practices are met in accordance with group policies.

• Continuously analyze the current work processes and documentation and propose improvements.

Requirements:

Candidate will need to correspond with Korea counterparts and customers. Proficiency in Korean is essential.

• Relevant Supply Chain, Customer Service experience gained from companies with organizational complexity and multicultural business environment will be preferred.

• Candidates with Customer Service experience in a Shared Service Centre environment will be preferred.

• Experience with inventory software, MS Office. ERP Software (SD/MM/SAP) will be desirable. • Familiar with the local laws and regulations regarding transportation and foreign trade compliance. .

• Industry experience in Wine & Spirits, FMCG, Consumer or Luxury Goods will be at an advantage.

Responsibilities:

• Technical post-purchasse assistance for both internal and external clients mandated by the business.
• Complete on-site tasks as directed, including:

- Overseeing the commissioning and installation of machinery, carry out instruction for customers.

- Post-purchase servicing duties such as upkeeep, troubleshooting, client education, projects to upgrade current production lines.

• Handle emergency assistance cases and on-call duties from a distance or in person client websites.
• Provide technical assistance to the sales teams.
• Organize service and capital projects for delivery between the company delivery units and clentele.
• Take part in FAT exam as required.
• Take part in the creation of new goods and services.
• Manage service and support sales of maintenance and spare parts, organizing and scheduling of tasks.
• Maintain regular contact with clients.

Requirement:

• Bachelor's or Diploma degree in mechanical, electrical, or robotic systems engineering.
• At least three (3) years of expertise with engineering duties, PLC, and HMI programming in the plywood or the wood processing business.
• Practical installation and troubleshooting experience with adjustable-speed drives and PLC/PC controls in industrial machines.
• Skilled in PC-based control systems, such as Siemens, Allen Bradley, Beckoff, Omron, etc., and PLC Programming.
• Can recognize how electromechanical system works.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Responsibilities:

• Perform regular keyword & competitor research to identify gaps & opportunities and propose content topics
• Perform on-page SEO for website pages and blog to boost search rankings and site traffic
• Work with an in-house content specialist and source for writers to build pillar articles and create a library of quality content
• Optimize and proof-read content articles before publishing
• Do YouTube keyword research and propose video content ideas. Optimize YouTube video titles, descriptions, captions and tags.
• Perform link-building and outreach activities to improve website authority and backlink profile.
• Regularly monitor and report SEO performance metrics using tools like Google Analytics and Semrush; provide insights and recommendations for improvement
• Identify technical SEO issues and work with web developer to optimize site performance
• Stay in tune with the latest search algorithm updates

Requirements:

• Bachelor’s degree

• Minimum 2 years of SEO work experience

• Proven track record of ranking keywords on Page 1

• Experience in Semrush or equivalent tool, HubSpot, WordPress CMS and Google Analytics

• Knowledge or interest in stock market, investing & trading

• Strong command of English language

Interested candidates please email your cv to Victor Teoh (R1218406)- [email protected]

Please include with your application:

· Portfolio featuring content articles optimized by you

· SEO content writing portfolio

· Reasons for leaving your current and previous employment(s)

· Current / last drawn and expected salary

· Availability / notice period required

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore. We are looking for a front desk receptionist to greet and receive parents and students and ensure that students are directed to the right classroom.

Job Description :

• Respond and reply to all enquiries (wechat, telephone, and walk-in).
• Ensure that all materials are photocopied and ready for teachers to use.
• Set up the laptops for teaching before each lesson.
• Ensure that student sign- in sheets are completed.
• Inform teachers of any changes in class schedule or if students are absent.
• Provide support with the sales team in presenting invoices to customers and collecting signed agreements.
• Help teachers supervise the children during break-time.
• Assist in administrative duties when needed.

Job Requirements :

• Fluent in spoken and written English and Chinese as communication will be done in these languages.
• Team player.
• Able to handle work pressure and respond fast to arising issues.

Job Description

Sembcorp Industries is a leading energy and urban development player, driven by its purpose to do good and play its part in creating a sustainable future. As a leading pan-Asian renewable energy player committed to climate action, Sembcorp is nurturing a new corporate venture in carbon management. Combining Sembcorp’s technical and operational strength as a renewable energy and sustainable solutions provider and the agility of a startup, Sembcorp aims to connect an ecosystem of partners and leverage on digital technology to support organisations in carbon management and in their climate action journey.

We are looking for highly motivated, dynamic and thoughtful individuals with a passion to make a difference to join us and be part of this exciting journey to deliver lasting positive impact.

1. Employee Services & Data Management

• Oversee the delivery of HR services end to end, including but not limited to onboarding, offboarding, employee life cycle processes and learning administration.
• Act as a point of contact for employee inquiries, providing information and assistance as needed.
• Provide guidance to employees and managers on HR policies, procedures, and best practices.
• Ensure data integrity and compliance with relevant data protection policies and regulations.
• Develop and maintain service catalogue and service level agreements (SLAs) to measure and improve service performance.

2. Employee Experience

• Identify employees’ touchpoints and design a framework to deliver the best-in-class employee experience from hire to retire stage.
• Investigate and resolve service gaps, HR system issues and enquiries in a timely and professional manner.
• Collaborate with HR Business Partners to support business expansion and provide innovative solution for complex issues.

3. Process Optimisation

• Harmonise and improve operations efficiency through automation and digitisation.
• Work with Digital and various functions to provide input on technology solutions to improve HR service delivery.
• Stay updated on industry trends and best practices to ensure the team remains innovative and proactive.

Qualifications, Skills & Experience

• Bachelor’s degree in human resources, engineering, business administration, or a related field.
• Proven experience in HR Shared Services or a similar role.
• Strong leadership and team management skills.
• In-depth knowledge of Singapore Employment Act, HR processes, and shared services best practices.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

“Discover the team behind the scenes”

The team of Customer Engagement Specialists is committed to delivering exceptional customer service. They operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions. As a Customer Engagement Specialist, the role involves being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents. This role plays a pivotal part in ensuring a positive customer experience and efficient document collection.

"Role Sneak Peek"

Your primary responsibility is to provide top-notch customer service while also employing your sales-driven skills daily.

You have the flexibility to use a range of different sales tactics in conversations to meet departmental KPIs. This role encompasses being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience."

"Workday Activities"

The daily routine of a Customer Engagement Specialist involves answering customer inquiries through various channels, including calls, email, and chat. This role focuses on clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs. Sales skills are applied to identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

"The Essential Qualities"

You must possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience. You should prioritize a customer-centric approach, displaying a strong commitment to delivering exceptional service. Additionally, excellent communication and persuasive skills are essential for success in this role.

"Valuable Additions"

It's advantageous to possess prior sales experience, even if it's from a different industry. A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Working Hours:

• 10 am - 7.30 pm
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

公司简介

新加坡领先的金融科技公司，Capital C Corporation，正在招聘！

凭借十年的运营经验和不断创新的精神，我们致力于改革东南亚的金融服务行业。

我们的专有技术使我们能够通过数字化手段触及并支持未曾得到充分服务的社群，这包括消费者和中小企业。我们的使命是增强他们的财务稳定性，同时推动金融包容，提升东南亚人民的生活。

我们的使命：“推动金融包容，提升生活。”

“Discover the team behind the scenes”

We're a lively and enthusiastic team, always eager to offer our customers a top-notch financial service experience that's on par with what you might expect from a private bank. We genuinely believe that each customer is unique, and we take pride in consistently wowing everyone who walks into our branch. We work together seamlessly, emphasising teamwork to create the very first impression our customers have with our organisation. We recognize the immense importance of this role as the face of our company.

团队了解

我们是一支充满活力和热忱的团队，我们渴望为每位客户提供与私人银行媲美的一流金融服务体验。我们坚信每位客户都是独一无二的，因此我们致力于为每位客户提供最卓越的服务。为实现这一目标，我们高度重视团队协作，因为我们深知这是塑造客户对我们公司第一印象的关键。作为客户体验大使，您将在为创造客户最佳体验过程中扮演着关键角色。

"Role Sneak Peek"

As a Customer Experience Ambassador, you're the warm and welcoming representative of our company. Your role goes beyond just wearing a friendly smile; it's absolutely vital. Your mission is to ensure that every customer feels exceptionally well cared for, and you play a pivotal role in ensuring the front-end of our business operates flawlessly and at its peak performance.

Your primary objectives include maintaining our professional image, delivering outstanding customer service, and ensuring that each customer's journey with us begins seamlessly.

职位概览

作为客户体验大使，您是公司热情接待客户的代表。您的工作不仅仅是展现友善的笑容，更是确保每位客户感到宾至如归。

您也在确保公司前台业务无缝运作方面发挥了至关重要的作用。您的首要任务包括维护我们的专业形象、提供卓越的客户服务，以及确保每位客户与我们的关系顺畅无阻。

"Workday Activities"

Your daily activities involve assisting new customers with the onboarding application process, promptly addressing their inquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.

工作日常

您的日常工作包括协助客户完成贷款申请，迅速解答他们的疑问，处理他们的反馈，以及维护一个专业有序的环境，无论是对于前来直接咨询还是预约咨询的客户。

"Valuable Additions"

Skills that can bring added value to this role include having prior experience with CRM systems, being proficient in using the Google Workspace suite, and having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

附加优势

其他有利条件包括具有使用CRM系统的先前经验，熟练使用Google Workspace软件，以及在客户服务领域工作的经历，例如在银行、酒店或其他前台办公室。如果您具备这些附加优势，将会是一个加分项。

"The Essential Qualities"

• We're seeking someone with a customer-focused attitude, known for their cheerful and welcoming personality.
• Lady working environment.
• Excellent proficiency in both English and Mandarin are essential to liaise with Mandarin speaking clients
• Good in computer skills.
• While we don't have a preference for visible tattoos, we are open to candidates with modest or discreet tattoos. Additionally, maintaining a presentable appearance is highly regarded for this role.

基本要求

我们正在寻找一位性格开朗、具备出色客户服务态度的团友。

除了卓越的电脑技能，您也应该能够熟练地使用英语和中文进行沟通，因为您需要与说中文的客户进行交流。此外，对于这个职位来说，保持仪表端庄整洁也备受重视。

Working Hours:

• Two rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm.
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

Employee Services & Data Management

• Oversee the delivery of HR services end to end, including but not limited to onboarding, offboarding, employee life cycle processes and learning administration.
• Act as a point of contact for employee inquiries, providing information and assistance as needed.
• Provide guidance to employees and managers on HR policies, procedures, and best practices.
• Ensure data integrity and compliance with relevant data protection policies and regulations.
• Develop and maintain service catalogue and service level agreements (SLAs) to measure and improve service performance.

Employee Experience

• Identify employees’ touchpoints and design a framework to deliver the best-in-class employee experience from hire to retire stage.
• Investigate and resolve service gaps, HR system issues and enquiries in a timely and professional manner.
• Collaborate with HR Business Partners to support business expansion and provide innovative solution for complex issues.

Process Optimisation

• Harmonise and improve operations efficiency through automation and digitisation.
• Work with Digital and various functions to provide input on technology solutions to improve HR service delivery.
• Stay updated on industry trends and best practices to ensure the team remains innovative and proactive.

Qualifications, Skills & Experience

• Bachelor’s degree in human resources, engineering, business administration, or a related field.
• Proven experience in HR Shared Services or a similar role.
• Strong leadership and team management skills.
• In-depth knowledge of Singapore Employment Act, HR processes, and shared services best practices.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Responsibilities:

• Internally coordinate the legal onboarding of LNG desk counterparties including liaison amongst internal stakeholders and the internal review and implementation
• Manage the drafting, review and negotiation of transaction-specific confirmation notices against deadline, including tracking commercial terms, relevant counterparty agreement, and escalations as applicable (on the basis of legal templates)
• Supervise administrative team in the LNG desk-related documentation validation and execution process
• Complete legal aspects of pre-transaction documentation, including tender-related legal documentation (eg non-disclosure agreements, on the basis of legal templates)
• Identify non-standard / risk clauses and coordinate with the relevant internal stakeholders for review
• Create and keep updated and confirmation notice database of terms, precedents and templates
• Timely file and track contracts in the in-house database management software
• Act as a subject matter resource on template contracts, LNG counterparty-specific documentation formats, and house positions in particular regarding recurring legal, regulatory and drafting issues
• Participate in documentation and operational improvement projects, and integrate new tools to enhance overall processes (eg Snoop-e visa grid together with the administrative team)
• Interact with the LNG desk, middle office and the administrative team in order to be able to respond to and evaluate commercial requirements
• Follow and stay on top of the LNG business development
• Strictly adhere to and comply with the policies and codes

Requirements:

• Minimum Bachelor’s degree
• 2+ years operations/commercial/contracts/legal experience in the oil and gas industry (LNG)
• Knowledge of global LNG markets and commercial contracts strongly preferred
• Strong coordination, negotiation and interpersonal skills (ability to work with a variety of internal departments)
• Strong oral and written communication skills
• Excellent mathematical skills and ability to analyse large amounts of data
• Ability to work under pressure, prioritise and work to deadlines
• Ability to work without supervision, and in a multi-cultural trading environment
• Accurate and efficient working style with high attention to detail
• Adaptive to change, prepared to go the extra mile
• Sensitivity to confidentialities combined with good judgment
• Computer literacy: MS Word, MS Excel and Outlook
• Fluent English essential. Spanish and/or French language skills a plus

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Resposibilities

The pricing actuary will be responsible for supporting the FL and Package businesses, providing pricing analysis and granular performance monitoring.

Providing the APAC Business with the actuarial support they require to profitably grow their business and take remedial action where needed.

Produce transactional pricing analysis for accounts within agreed timescales, working closely with underwriters.

Actively involved in technical pricing tool development and enhancements, whilst considering local market requirements.

In co-ordination with the actuarial pricing team, monitor rates at renewal and new business, ensure technical pricing models are in place and reviewed regularly and that any deviation is justified and monitored.

Report performance at granular level (account and rating factor) so that underwriters can optimise performance.

Ensure data used for pricing and monitoring is complete, accurate, adequate and timely.

Responsible for training and mentoring junior members of staff.

Comply with key regulatory and risk management procedures.

Requirements:

Bachelors degree or equivalent in Mathematics/Actuarial Science

Associate or Fellow member of an Actuarial Institute

Proven proficiency in actuarial pricing concepts/methodologies

Increasing understanding of general insurance including underwriting policies, claims handling policies and local legislation

Knowledge of PC and mainframe environments

Knowledge of SAS, VBA, R

Developing ability to communicate actuarial concepts to non-specialists.

Ability to forge relationships with other areas of the business

Ability to work under own initiative and show flexibility to meet business needs

Ability to meet tight deadlines and prioritise own work

Professional behaviour with high level of integrity

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.