CORE RESPONSIBILITIES AND TASKS
· The enforcement of safe systems of work and holding those below them in the management structure
accountable for their health and safety performance.
· The provision of safe equipment, safe working environment and ensuring all employees/contractors are
provided with and wear the appropriate personal protective equipment.
· Ensure employees are adequately informed, instructed, trained, and supervised to safely carry out work for
which they are engaged in.
· Ensure a safe working environment, striving for zero recordable injuries in compliance with internal policies and
external legislation, through the delivery of key enabling activities (e.g. Near Misses, Safety Observations, timely
completion of actions). Ensure that safety and environmental incidents are fully investigated and the appropriate countermeasures established.
· Supervises staff to include hiring, training, evaluating performance, providing compensation recommendations,
and determining disciplinary actions whenever necessary
· To manage a team to ensure that production operations are carried out in the most efficient manner whilst
ensuring both internal and external customer requirements are satisfied.
· To ensure the promotion of a continuous improvement culture and high morale. To show consistent
improvement in the areas of safety, quality, service and cost.
· To support the Operational Supervisors/Team Leaders with their direct reports to ensure they appropriately
manage their teams and reward, motivation and performance managed wherever appropriate.
· Deliver the production plan, on time and to the desired product quality.
- Working with the Quality team to ensure investigation of quality incidents and track action completion.
Improve equipment and processes to eliminate quality loss. Deal and resolve product rework in a timely
manner. Ensure appropriate and accurate performance data is collated. Ensure manufacturing, filling and
packing efficiencies are performed as budgeted and deliver improvements in these efficiencies through
reduction of losses.
- Continually reduce waste, striving for a reduction towards a zero waste loss culture. Ensure accurate stock
management. Ensure adequate manning levels to enable the factory objectives to be achieved. Manage
performance within the team using the Sherwin-Williams policies and procedures to achieve optimal efficiency and operational performance.
- To ensure that Supervisors/Team Leaders and Operation personnel are actively involved in improvement
initiatives.
- To prepare reports and participate in management and other routine meetings as required.
- To liaise with other personnel and departments to ensure the smooth running of the whole of Operations on
site.
- Performs other duties as assigned.
1. TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION) 10%
ORGANISATION CHART
THIS POSITION REPORTS TO: VP of Operations APAC > Area Director of Operations > Plant Manager - Site >
Ops Manager – Production or Site
PHYSICAL REQUIREMENTS
Actively inter-acting with subordinates, peers in person, face-to-face discussions, walking between areas of
production site.
1. Seeks to understand customers—Actively gathers and leverages information to understand current and
emerging customer business priorities, problems, expectations, and needs; seeks customer feedback and
suggestions for improving products and services.
2. Identifies customer service issues—Identifies barriers that impact customer service and retention.
3. Drives customer-focused practices—Uses understanding of customer needs to institute processes, procedures,
partnerships, performance expectations, and training that will improve customer satisfaction and prevent
service issues from occurring.
4. Assures customer satisfaction—Sets priorities and makes decisions that consider customer impact; measures
customer satisfaction and retention to ensure that customer solutions, practices, and procedures are carried
out and achieve their objectives.
Decision Making
Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency.
Key Actions
1. Identifies problems and opportunities—Recognizes problems and opportunities and determines whether
action is needed.
2. Gathers information—Recognizes the need for and collects information to better understand problems and
opportunities.
3. Interprets information—Integrates information from a variety of sources to detect trends, associations, and
cause-effect relationships.
4. Generates alternatives—Creates relevant options for addressing problems and opportunities that will achieve
desired outcomes.
5. Evaluates alternatives and risks—Assesses options against clear decision criteria while considering
implications and consequences.
6. Chooses an effective option—Selects the most viable option from a set of alternatives.
7. Commits to action—Implements decisions or initiates action with appropriate urgency.
8. Considers others’ perspectives—Involves others throughout the decision-making process to obtain better
information, generate alternatives, and ensure buy-in to the resulting decisions; builds consensus when
appropriate.
Safety Leadership
Actively protecting others’ well-being, ensuring compliance with safe operating procedures, and inspiring others’
commitment to create and maintain a safe work environment. Safety Leadership supports our business drivers of
Driving Efficiency and Building a High Performance Culture.
Key Actions
1. Holds others accountable for safety—Sets clear expectations for compliance with safe operating practices;
verifies own and others’ precision and competence when implementing procedures that affect safety;
immediately addresses practices and behaviors that create safety hazards.
2. Evaluates risk—Assesses and manages risk in all decision making; considers impact of decisions and actions on
own and others’ safety.
3. Inspires commitment to safety—Emphasizes the individual, team, and organizational benefits of safety
programs and procedures; reinforces others’ ideas and actions taken to eliminate hazards.
4. Encourages open communication—Supports those who voice safety concerns, ensuring no retribution or
blame for speaking up; raises difficult safety issues to leaders and peers; dedicates time to two-way discussion
about safety and incident prevention.
Planning and Organizing
Establishing an action plan for self and others to complete work efficiently and on time by setting priorities,
stablishing timelines, and leveraging resources. Planning and Organizing supports our business drivers of Executing a
Competitive Strategy and Driving Efficiency.
Aligning Performance for Success
Focusing and managing individual performance by helping others set performance goals/objectives, and then tracking results and continually evaluating performance effectiveness. Aligning Performance for Success supports our business drivers of Building a High Performance Culture and Increasing Global Focus.
Key Actions
1. Sets performance goals/objectives—Sets specific, measurable, attainable, realistic and timely performance
goals/objectives that align with broader work group and organizational priorities; identifies measures for
evaluating goal/objective achievement.
2. Establishes approach—Identifies the behaviors, knowledge, and skills required to achieve goals/objectives;
identifies critical areas for focus and evaluation.
3. Involves others—Emphasizes shared responsibility for managing performance by coaching and helping direct
reports set goals/objectives, establish an approach, identify learning opportunities, and track performance
progress; engages others in finding ways to achieve difficult expectations and improve results.
4. Fosters a coaching environment—Ensures that support is available to help the individual reach
goals/objectives; builds others’ sense of task ownership and confidence by offering to help generate ideas, make
decisions, obtain resources, and overcome barriers.
5. Tracks performance—Implements a system to track performance against goals/objectives and the
development of appropriate behaviors, knowledge, and skills.
6. Evaluates performance—Holds regular formal discussions with each direct report to discuss progress toward
goals/objectives and review performance results; evaluates each goal/objective, behavior, knowledge, and skill
area by sharing relevant data and examples.
7. Builds rapport—Maintains self-esteem when providing performance feedback by acknowledging contributions
and improvements and by focusing on facts, not personal characteristics.
8. Champions diversity and inclusion—Advocates the value of diversity and inclusion as a competitive
advantage; immediately addresses inappropriate behavior.
Leading a Culture of Trust & Integrity
Fostering a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others when faced with challenges, removing barriers, and rewarding others for demonstrating behaviors that cultivate trust. Leading a Culture of Trust & Integrity supports our business driver of Building a High Performance Culture.
Key Actions
1. Demonstrates personal integrity—Sets an example for others by being honest, keeping commitments, and
behaving consistently; keeps sensitive information confidential; adheres to moral, ethical, and professional
standards, regulations, and organizational policies.
2. Encourages disclosure—Shares feelings, intentions, rationale, and experiences so that others understand
personal positions and feel comfortable doing the same; admits mistakes; creates a safe environment for
disclosure by asking for others’ thoughts and feelings, empathizing with their concerns, and rewarding them for
sharing; confronts negative reactions to others’ disclosures that jeopardize open communication.
3. Facilitates an open exchange of ideas—Listens and objectively considers others’ ideas and perspectives while
encouraging others to do the same; rewards others for contributing ideas and building on others’ ideas;
confronts negative reactions to others’ ideas that jeopardize this open exchange.
4. Advocates for others—Communicates confidence in others’ ability to succeed; gives proper credit for others’
contributions; stands up for deserving others and their ideas even in the face of resistance or challenge;
expresses empathy and offers reassurance in response to others’ concerns; treats people with dignity, respect,
and fairness.
Customer Focus
Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. Customer Focus supports our business driver of Increasing Financial Performance.
DIMENSIONS
(RECORD MEASURABLE AREAS UPON WHICH THE POSITION HAS DIRECT OR INDIRECT CONTROL: BUDGETS, COST OF MATERIAL PURCHASED, PEOPLE SUPERVISED DIRECTLY OR THROUGH SUBORDINATE SUPERVISORS, ASSETS MANAGED, SALES, ETC
- REQUIRED DIMENSIONS
- Facility Type: Non-Union
- Contacts: Internal / Vendors / Colleges/Universities/ Recruiters Job Applicants
- # of Employees Supported: Approximately a team of 12-14 (operators, supervisor, engineer, administrator)
- # of Direct Reports: 12-14 operation staffs
- Geographic Regions Supported: Primarily Singapore, SEA/Other regions as required.
- Decision Making Authority: Primarily Production. Support other functions as required.
POSITION REQUIREMENTS
- 1 FORMAL EDUCATION:
Required:
· Degree in chemical engineering preferred or equivalent, with relevant experience in chemical processing
environment/coating industry.
- 2 KNOWLEDGE & EXPERIENCE:
- Excellent interpersonal, influencing, coaching, and negotiating skills.
- A proven track record in managing change within a diverse environment.
- An articulate communicator both written and verbal.
- Ability to effectively build and manage human relationships.
- Has enthusiasm and patience to develop others. Values strong teamwork.
- Numerically astute with the ability to analyze data and drive the appropriate actions.
- Professional and positive attitude with a high standard of work ethics.
- A strong customer orientated and service focus.
- Passionate about sustaining standards as a base from which to improve. Produces dynamic and creative but appropriate, pragmatic improvement.
- Proficient at producing and presenting proposals and able to demonstrate objective analytical skills and business acumen. Being composed and capable of crisis management.
- Hands on approach and attitude.
- Continuous improvement is a core value.
- Self-motivated
- 3 TECHNICAL/SKILL REQUIREMENTS:
· Production planning experience advantageous
· Good spoken English is a must.
· Good presentation/Communication skills
· Advanced PC skills essential/Excellent Microsoft Office skills
· Strong financial and commercial awareness essential.
· >5 Years of production/process experience
· People management experience is preferred.
