We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

The Corporate Communications Office (CCO) works to enhance the University’s reputation by raising awareness of NTU’s vision and mission and achievements in education, research and innovation. The media relations role helps to build awareness of the University’s activities and strengths by optimising media publicity for the University on various media and communication platforms, working closely with both internal and external stakeholders, its industry and academic partners, and various government ministries and agencies.

CCO is home to a world-class team of communicators that has won international, regional and local awards in public relations, marketing and communication over the last decade.

Responsibilities

The Senior Assistant Manager, Media Relations is to source newsworthy and impactful stories across the University in the areas of education, research and innovation, with a focus on science communication, and to conceptualise and develop communciation plans that result in sustained and positive publicity for the University.

With a strong nose for news and the abilty to sift through information, you are to translate NTU’s research discoveries and innovations into positive stories in local and international media and the University’s various communication platforms.

A versatile and passionate communicator, you are to develop communication plans for media publicity projects that may include new corporate initiatives and announcements, launch of academic and research programmes, and various achievements by the University and the NTU community to engage the University’s stakeholders.

You will help develop and implement integrated communication strategies that highlight the University’s strengths in research and innovation, with a strong focus on sustainability research, that cut across the different communication functions of the Corporate Communications Office, to obtain sustained and favourable publicity in local and international media.

We need someone creative who enjoys developing publicity worthy content and who has the analytical ability to sift through information and zoom in to find the gems and apply a sharp focus to get the job done ahead of time, and at the highest quality.

Requirements

• Bachelor’s degree in communication, journalism, or other applicable disciplines.

• 3 to 5 years’ experience in journalism is preferred, or experience in editorial writing or in a media relations role in a large organisation.

• Excellent news sense and experience of news and feature writing and editing, and ability to convey messages succinctly, responsibly, and accurately.

• An exemplary writer with exceptional editing, writing and storytelling skills, as well as editorial packaging abilities and the ability to use multimedia storytelling to advance stories.

• Demonstrated ability to tailor communications for a broad range of audiences and on both print and digital platforms.

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Responsibilities:

Category Management / Strategic Sourcing

• Category strategy development: Developing and implementing strategic plans for various categories, aligning it with the NTU's overall goals and objectives. This involves analyzing market trends, identifying opportunities for growth, and setting performance targets.

• Supplier relationship management: Build strong and collaborative partnerships with suppliers to optimize value, reduce risks, and drive mutual success. This includes selecting and onboarding suppliers, negotiating contracts, managing performance, and fostering collaboration and innovation.

• Conduct market research and analysis to understand the dynamics of various categories, including pricing trends, supplier capabilities, emerging technologies, and competitive landscape. This information helps inform decision-making and identify opportunities for improvement.

• Collaborating with various internal stakeholders to ensure alignment and integration of category strategies with broader organizational objectives. This includes analysis of spending, regular communication, coordination, and joint decision-making in development of overall sourcing strategy/category management plan.

• Performance measurement and optimization: Developing and monitoring key performance indicators (KPIs) to assess the performance of various categories. This involves tracking metrics such as customer satisfaction, and supplier performance. Leveraging on the details to identifies areas for improvement and takes actions to optimize category performance.

• Continuous improvement and innovation. This includes seeking new ways to enhance product/service offerings, exploring alternative sourcing strategies, and staying updated on industry trends and best practices.

• Identify and mitigate risks across the entire procurement process.

• Execute procurement tender process including development and spearhead of tender roadmap to meet NTU deliverables.

Requirements:

• Minimum Diploma / Degree Equivalent Qualification; or Equivalent professional procurement experience with 5 to 8 years of relevant experience

• Proficient in using Microsoft Office Suite of products to perform analytical tasks and quantitative modelling, to present and support recommendations

• Functional Competencies Experience and sound knowledge in P2P process

Good to have:

• Preference knowledge of financial systems, e.g., SAP and Ariba

• Demonstrate project and time management skills and ability to deliver exceptional customer service

• Organized, meticulous with excellent interpersonal and communication skills

• Ability to work well with multiple competing priorities, manage projects and meet deadlines

• A good team player and able to work independently with minimum supervision

• Proactive in pursuit of learning and are willing to put in the time and effort required to gain new skills and knowledge

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Facilities Maintenance (External Infrastructure), you are responsible for the management and maintenance of external infrastructure in the Campus to ensure they are safe to use and functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works for Campus’s external infrastructure and grounds are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.

• Manage and supervise planned and corrective maintenance programmes for electronic directory boards and speed advisory signs to ensure systems are in good working condition.     

• Manage and supervise planned slope inspection programmes and analyze service report to pick up potential slope failure tell-tale sign and take quick remedial actions to mitigate. 

• Manage user’s request, understand the requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive budget required for new Financial Year.

• Oversee other tasks assigned

Requirements:

• Degree in Civil Engineering or equivalent from a recognized tertiary institution with at least 5 years of relevant experience in the Civil Engineering Industry

• Good knowledge in design, construction and maintenance of drain, road, culvert, linkways, slopes etc

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people

Joining NTU as an Assistant Manager, Facilities Maintenance (External Infrastructure) is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

NTU’s School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognized as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

We invite suitable candidates to apply for the Student Administration, Senior Assistant Manager role with our Academics Office to provide support to the Academic team on all undergraduate matters.

Responsibilities:

• Responsible for the planning and management of a growth management strategy and sustaining current excellent business with a focus on undergraduate and CET programs.

• Administer and manage daily operations and activities of the office, identifying and executing tasks and objectives, making recommendations and assigning resources to achieve the goals and desired outputs.

• Collect and create data to generate and analyze statistics of various metrics of programmes to evaluate effectiveness.  Review, formulate and propose recommendations.

• Evaluate alternative solutions and/or recommendations for improvement in collaboration with stakeholders

• Analyze and interpret policies to develop, revise and implement procedures for the efficient administration of Undergraduate and CET programs.

• Represent the School’s Undergraduate Office as the key contact and subject matter expert within the department to liaise with external stakeholders or offices to follow up on requests and requirements.

• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting workshops, events and related requirements. Participate in various welcome events for freshmen, including orientation and matriculation activities.

• Perform forecasting and work with Associate Chair (Academic) to plan and participate in development of budgets, monitoring and approval of expenditures.

• Supervise and direct a team of staff to perform various tasks and assignments.  Provide guidance to team members on governance, business process and finance matters.

• Manage the coordination of class timetable, modules allocation to students to ensure optimal learning. Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester. 

• Oversee course registration and ensure that the process has been conducted in accordance to the University’s and school’s policies, guidelines and deadlines.

• Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes.

• Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas.

• Manage pre-exam preparation and post-exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters).

• Collaborate with relevant NTU offices to ensure that the marketing and branding programmes remain attractive and relevant in the recruitment and admission of high caliber students.

Requirements:

• Min. a Degree with 5 years of relevant experience, preferably in an educational institution.

• IT savvy, proficient in MS Office applications and database management systems

• Meticulous and organized, with the ability to multi-task

• Proactive, analytical and resourceful

• Ability to lead a team and manage stressful situations

• Excellent interpersonal and communication (oral and written) skills

• Good sense of initiative and responsibility and positive working attitude

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

The Regional Branch Manager oversees regional sales performance in regions such as Thailand and Vietnam. The role seeks to define, drive strategies, and ensure the achievement of sales and lead generation with pipeline growth. It has a responsibility towards revenue targets with a primary focus on prospecting new opportunities in both the automotive and automotive industries, specifically focusing on the bearings business and targeted complementary products.

Duties & Responsibilities:

• Demonstrate good understanding and working knowledge of branch operations

• Lead Overseas Branch Managers in managing retail & distribution operations & growing sales exponentially within the region

• Partners with Sales Executives/Managers on customer visits to provide strong commercial support

• Manage key account sales and target attainment in the SEA region

• Responsible for forecasting and sales tracking

•Manage budgets, maximise profitability, and set or meet sales targets

• Prepare presentations and reports for senior and executive management as required

Tasks Include:

• Responsibly support customer on-site validations and execute experimental protocols to gain qualifications and order success

• Define SOPs for branches across regions, including Thailand and Vietnam

• Enforce company policies with adherence to SOPs

• Present quarterly sales meeting

• Perform any other tasks as assigned

• Traveling is required within the regions

Requirements:

• Diploma or Degree in business administration, engineering, or a related field

• ability to communicate effectively with a remote team

• Leadership experience managing a team

• Ability to handle difficult situations

• Able to make decisions, taking calculated risks with consideration of the company's best interest

• Service-oriented, independent, and thinks outside the box

• Troubleshoots by responding to situations proactively

• Strong in Excel

Benefits:

• Competitive Salary Package

• Healthcare Coverage, Medical & Dental Benefits

• Career Advancement with Recurring Bonuses

Location:

• 1A Toh Tuck Link

• Singapore 596223

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary. We regret that only shortlisted candidates will be notified.

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

In this role, you will act as a trusted business partner and work with the local Corporate Field Sales team to drive the corporate business across Southeast Asia. You will also work with the Business Development team, Security Surveillance Team, and the Partners and leverage off the partner ecosystem to run a programmatic corporate motion across Southeast Asia. You will work to understand the unique company challenges and goals in each country and deliver the right business plays across the region. You will ensure our products make organizations more productive, collaborative, and mobile.

Qualifications

JOB RESPONSIBILITIES

• Build and grow the Corporate pipeline.
• Lead Corporate motion strategy in generating and developing business growth opportunities, working collaboratively with Corporate representatives, Business Development Representatives (BDRs), and partners in order to maximize business results in the area and open up opportunities with customers.
• Strategize and build on business plays for the Corporate motion across Southeast Asia.
• Manage multiple engagements through the entire cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary customer contact for all Corporate SEA adoption-related activities.
• Run cadence and governance on the Corporate business in Southeast Asia.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in goal related software sales and account management at an enterprise business-to-business (B2B) software company promoting to global accounts.

PREFERRED QUALIFICATIONS

• Experience selling Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS) and working toward strategic business goals in the technology industry.
• Experience working with and managing partners in implementation projects, including global system integrators and packaged software vendors.
• Experience with commercial and legal discussions working with procurement, legal, and business teams.
• Understanding of the digital native and traditional customer industry and market trends.

Job Summary

Develop and manage customers' accounts to market and sell microscope products in ASEAN region.

Job Description

In line with pre-planned budget, the sales manager shall be the first-line contact to develop customer accounts to market Phaos products in the designated area.

Job Scope

• Phaos Technology, is an advanced microscopy technology company originated from NUS with patented Optical Microsphere Nanoscope (OMN) technology, developed with NRF grant, to be commercialized into super-resolution optical microscope products and business.
• With active engagement with product team, the sales manager shall be responsible for Market exploration and discovery and identifying sales leads.
• Developing and acquiring customers – both channel partners and end customers and managing customer accounts and full cycle of sales process from sales quotation, sales order execution through payment collection.
• Market and application discovery in the designated area through customer engagement towards productive and constructive feedback to product development.

Proposed Experience and Qualification

• Bachelor's degree, preferred in engineering or science major. A diploma candidate with good working experiences can be considered as well.
• Strong commitment in work ethics and team-work.
• Proficient in common office tools.

Main responsibilities

• Participate in analyzing, resolving and providing technical support escalated to the team
• Contribute and guide other developers to maintaining a high standard of delivery quality
• Participate in peer code reviewing
• Draft specifications, technical design, unit tests, code reviews and detailed system integration documents and any other documents as required during the project lifecycle
• Drives the development of the project
• Discuss solutions with project stakeholders and propose different approaches with pros and cons
• Participate in discussions on technical and architectural issues
• Ensure integration of new tool with existing enterprise application ecosystem of the bank

Qualifications and Profile

This position requires around 8+ years of experience for Java technology from JDK11 to JDK17.

Technical

• Very good understanding of application system design, development, testing, deployment and maintenance
• Frontend development experience with Vuejs or Angularjs
• Experience developing web service - REST, gRPC
• Working experience with Agile Methodology in multiple projects
• Expert with following:
  • Maven
  • Git
  • CI/CD tools like Jenkins and Gitlab CI
• Good understanding and knowledge of following:
  • Containers (Docker)
  • Kubernetes
  • Messaging Systems (Kafka, RabbitMQ, WebsphereMQ)
  • Relational Database
  • NoSQL Database
• Expertise with designs and architecture (Microsevices, Event Driven, CQRS, Domain Driven Design …)

Functional

• General knowledge of corporate and investment banking especially financing domain.
• Good understanding of SDLC

Other Professional Skills and Mindset

• Solid analytical and problem solving abilities
• Very good organization skill with attention to details
• Willing to work on new topics and to collectively propose innovative solutions.
• Proactive with team player mindset
• Hands on and versatile with capability to effectively interact with technical team
• Proficiency in application project management
• Strives to deliver the solution in the most effective and timely manner
• Excellent verbal and written communication skills

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

About Us

We are looking for candidates who are excited by the idea of owning and driving new ideas; people who like to build new products, features, and services. This position requires collaboration with UX/UI, sales, marketing, and IT teams. You should be a self-starter and must be comfortable with ambiguity with a desire to create, innovate, iterate, and improve.

In this role, you will have the opportunity to work directly on GLDB's digital strategy and product roadmap. Additionally, you will work on solutions that will create a seamless onboarding experience for our customers, drive engagement and positively impacting our customer's day to day interactions with the Bank in the digital world.

The ideal candidate should have an appreciation for technology, an eye for details, have a relentless drive to build products that are customer centric, and be able to deliver results in a lean and agile organisation. This is the perfect role for candidates who want to be part of a dynamic team, spearheading digital innovation, in a fast-paced environment.

Responsibilities

• Serve as product owner, working with developers and testers, to define the payment product roadmap.
• Understand the needs, gaps, opportunities, and provide outstanding recommendations as the digital subject matter expert.
• Translate the product roadmap into user stories and acceptance criteria for the delivery team.
• Manage and prioritise the backlog of work with the delivery team.
• Be ambassador of your product by communicating the product CVPs, providing demos, and educating stakeholders.
• Apply design thinking and ensure the best customer experience for your product.
• Be well informed of emerging industry trends and competition.

Requirements

• At least 5 years of product management experience in a financial institution, with minimum 7 years of working experience.
• Possess a university degree in business/finance/banking or equivalent.
• Expert knowledge of banking processes and internet technologies, especially in the digital space.
• Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker.
• Ability to write well and experienced at writing various business documents (i.e., business case and requirements, project plans, presentations, reports, and specifications).
• Excellent communications skills and able to work across both business and technology stakeholders.
• Motivated, able to work independently, proactively, and efficiently in a fast paced and changing environment.
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our client.

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

- Transition care programme
- Community Health Posts

• Support in operations planning in the following assigned areas:

- Data analysis and monitor workload
- Manpower planning and management
- Collaborate and engage community partners to co-ordinate community operations

• Drive continuous improvement to enhance care and residents experience including:

- Pilot new programmes and processes
- Evaluate the use of technology to ease workflow improvement
- Evaluate success of pilot programs for future action
- Manage service related feedback and ensure residents' concerns are addressed
- Evaluate feedback and identify potential service gaps for improvements

• Lead in regional community operations team in assigned areas:

- Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
- Develop team members to enhance their skills & harness their potential
- Integrate team with the other RHSO departments and divisions

• Any other duties

Job Description

We are scouting for a Business Manager to lead the Company,

He/She will be responsible for top-level strategic decisions that direct the company’s overall growth and vision over years or even decades.

To scout and to provide clients or organizations with advice, guidance, and support related to a range of funds and investment.

An active role in preparing and reviewing contracts and other required agreements or documents in English and Chinese

Provide guidance or manage contract negotiations in English and Chinese

The prerequisite is that you have Chinese market experience and banking work experience

Able to speak and write Chinese.

Report directly to Director.

Skills and Qualifications

1. Diploma or Degree

2. Fresh graduate or work experience of 5 year minimum

3. Familiar with Fund Investment

4. Strong interpersonal skills and able to multi-task

5. Excellent analytical and problem-solving abilities

6. Meticulous about details

On behalf of the hiring company, we are looking for a suitable candidate to join them as Contract Manager.

Requirement

• Degree in Quantity Surveyor or Engineering
• Strong experience in quantity surveying
• Good communication skills with stakeholders and sib-contractors

Work location: City fringe

Working hours: 5 days work week

Purpose of Position:

Service Manager – LCM is responsible to develop and implement processes, structures and competencies for care and grow activities for Tool Park Management Solutions to help our customers with effective management of their power tools and other asset with the ultimate purpose to achieve sustainable and productive growth.

Role Requirements

• Take full ownership for care and grow activities for our flagship Tool Park Management service offering for South- East Asia Pacific Region by developing and implementing structured LCM program
• Analyze and execute customer journey and lifecycle strategies to help drive business objectives for key customer segments
• Measure, track and provide recommendations based on data input & communication output effectiveness
• Develop & maintain contact strategy including targeting & opportunity identification
• Implement triggered lifecycle campaigns to further grow our Tool Park Management business with existing customers
• Ensure implementation of efficient back-office processes to enable scalability of care and grow activities
• Ongoingly develop competencies and train local Service Managers and Service Consultants
• Work collaboratively with key internal stakeholders to ensure lifecycle initiatives are commercially sound

Person Specification:

• Degree in business, marketing, or related discipline
• At least 5 years of experience in sales / business development and at least 3 years in service area
• Previous experience in product marketing or service offering is an added plus
• Strong proficiency in both written and spoken English
• Highly motivated, dynamic, comfortable in leading change and with entrepreneur spirit
• High output of work with attention to detail
• Ability to interpret data and understand complex analytics
• Experience in planning customer journeys across a range of scenarios and engagements
• Able to drive and influence other different departments to work together towards same direction with strong winning and high performing mindset

Company Description

We Asia Pacific Marine & Engineering Pte Ltd and we are the leading specialist in shipbuilding, conversion, modules and ship-repairing works in Marine Industry and we are the leading company in oil and gas to do the infrastructure services with extensive international experience offering fully integrated engineering design, procurement, and construction services to the oil and gas, petroleum, petrochemical, and pharmaceutical industries.

Our Services

・Piping system Fabrication & Installation

・Electrical system Project works

・Scaffolding & Erection Works

・Grit Blasting , Spray Painting , Tank coating & Hydro jetting

・Steel work / Modules Fabrication & Installation

We are currently searching for a QA/QC Manager & NDT Level-III for our company .

Key Responsibilities:

1. Develop and implement quality control procedures and policies to ensure that products and services meet the required quality standards.

2. Conduct regular inspections and audits to identify areas for improvement and ensure compliance with quality control processes.

3. Manage and oversee the NDT activities, including the supervision of NDT technicians, ensuring that all testing is performed accurately and in accordance with industry standards.

4. Review and analyze test results, identify any deviations or non-conformities, and take appropriate corrective actions to address them.

5. Collaborate with cross-functional teams, including production, engineering, and procurement, to resolve quality-related issues and implement preventive measures.

6. Develop and deliver training programs to educate employees on quality control processes, NDT techniques, and industry standards.

7. Stay updated with the latest developments in quality control methodologies, NDT techniques, and industry regulations, and implement best practices within the organization.

8. Prepare and maintain quality control documentation, including inspection reports, test records, and quality assurance procedures.

9. Participate in customer and regulatory audits, ensuring compliance with all quality control requirements and addressing any non-conformities.

Requirements:

1. Bachelor’s degree in Engineering or a related field.

2. Certified NDT Level-III in at least two NDT methods (e.g., ultrasonic testing, radiographic testing, magnetic particle testing).

3. Proven experience in quality control management, preferably in a manufacturing or engineering environment.

4. Strong knowledge of quality control methodologies, NDT techniques, and industry standards (e.g., ASME, API, ASTM).

5. Excellent analytical and problem-solving skills, with the ability to identify and address quality-related issues effectively.

6. Strong leadership and communication skills, with the ability to collaborate with cross-functional teams and train employees on quality control processes.

7. Attention to detail and a commitment to delivering high-quality products and services.

8. Familiarity with quality management systems (e.g., ISO 9001) and their implementation.

9. Able to commit to 5.5 days week

Key Responsibilities:

• Develops diverse scope business & marketing plans, assesses market penetration and product positioning to drive competitive advantage, revenue and market share
• Conducts diverse competitive analysis for specific products or product lines. Drives Red Team Analysis
• Assists with diverse pricing strategies to build and protect a leadership position in market share while enhancing profit margins and developing marketing tools for successful product introductions
• Partners with Engineering, Manufacturing and Sales to develop new products and enhance existing products as well as communicate critical market needs and time requirements
• Understands technical and business environments. Assists with the development of strategies to meet business objectives
• Supports the Field to ensure synergistic account approaches and optimization of all opportunities for account partnership and penetration
• Manages release of diverse products through the end of their product life cycle

Desired Skills, Competencies & Experience:

• Experience with minimum 10+ years of Semiconductor industry experience.
• Demonstrates depth and/or breadth of expertise in Semiconductor Fabrication Equipment with preference to Metal Deposition, Assembly (Bonding), Wet process Products operation and business
• Experience in Advanced Packaging processes like Bump, TCB, Wafer to Wafer & Die to Wafer Hybrid Bonding, Advanced Substrates
• Customer focused - Strong business and commercial acumen with previous product leadership, management or marketing/sales experience. Experience dealing with Advanced Foundry and Memory customers a plus
• Proven Semiconductor equipment Product management experience with ability to develop and execute product strategies
• Positive can do entrepreneurial attitude that builds support
• Strong communication skills and interpersonal presence that extends confidence and humility
• Experience building and delivering executive level presentations
• Ability to innovate and solve unique and complex problems with broad impact on the business
• Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy).
• Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements
• Excellent time management and project management

Travel Requirements:

• 20 - 25%

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Centre for Healthy Longevity is seeking a Head of Partnerships and Innovation to spearhead its business strategic portfolio.

Ideally, the candidate should have had at least 8 years of working experience in a development capacity in the life sciences/ medical/ biotechnology field. The candidate should have a strong understanding of commercialisation opportunities applicable to the organisation and capability to lead projects from start to finish. The candidate should also be articulate in framing the broader vision of the organization to external parties, and have demonstrated success in establishing corporate partnerships in the past.

Responsibilities include:

• Identify and secure opportunities for the organisation that achieve long-term sustainability.
• Lead strategic clinical implementation such as the opening of the Healthy Longevity Medicine clinic at Alexandra hospital.
• Lead strategic promotional activities that advance the field of Healthy Longevity Medicine.
• Drive commercialisation projects and serve as a core member of the project team.
• Coordinate activities and deliverables and enable cross-functional discussions from a project management and business effectiveness lens; and cross-functional strategic perspective.
• In partnership with research and clinical leads, develop and operationally support cross-functional strategy.
• Work closely with the leadership team and identify opportunities for efficiencies and dependencies with internal and external partners.
• Develop and maintain relationships with stakeholders and potential industry partners; including an individualised understanding of their priorities, business challenges and interests, with the aim to advance the strategic priorities of the organisation.
• Ensure clear project strategy and visibility across cross-functional stakeholders.
• Ensure effective collaboration including team meetings/agendas/minutes.
• Lead the creation of digital and physical materials to promote the organisation to public and private partners.

Qualifications

• Degree holder in medical/ biomedical/ life sciences (preferred)
• At least 8 years of working experience in a development capacity in the life sciences/ medical/ biotechnology field.
• Working knowledge of legal documents (preferred)
• Working experience in clinical and research setting (preferred)
• Effective and thoughtful communicator
• Strong problem solving and analytical skills
• Strong organisational and administrative skills

More Information

Location: Kent Ridge Campus

Organization: Yong Loo Lin School of Medicine

Department : Medicine

Employee Referral Eligible: No

Job requisition ID : 23082

PRODUCT AREA

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

The Large Customer Sales team works closely with local team members to help them build their domestic presence and expand internationally. You will help support the South Asian Frontiers (SAF) market. You will drive initiatives and collaborate with the team overall.

Qualifications

JOB RESPONSIBILITIES

• Manage day-to-day account management, and grow a book of business comprised of leading Gaming and Apps companies in Pakistan.
• Contribute quarterly and annually to account and business planning across the team.
• Communicate effectively with internal and external stakeholders. Identify and propose product launches and advertising opportunities to customers.
• Drive campaign performance optimization, provide performance updates, and ensure that return on investment meets the expectations of customers.
• Manage ongoing customer training and up-skilling across all Google advertising solutions.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in sales and business development, product marketing, digital media, technology sales, or with agencies/publishers.
• Ability to communicate in English and Urdu fluently to communicate with and serve English and Urdu speaking customers in the region.

PREFERRED QUALIFICATIONS

• Experience with emerging markets.
• Experience in digital advertising and performance marketing, and in-depth knowledge of the digital media and advertising ecosystem.
• Ability to build and develop relationships with stakeholders of all levels, including customer and agency levels.
• Ability to operate in a fast-paced, constantly evolving team environment, navigate through ambiguity, and work with minimal guidance.
• Ability to identify solutions and insights from data and take an entrepreneurial approach.
• Excellent project management, organization, and analytical skills.