Hi,

We are hiring a general manager for our group of restaurants

Requirements:

-At least 10 years experience in Fnb Industry

-At least 5 years of experience in a General Manager capacity

-Experience with pre - opening is a must

-Experience negotiating trade deals with beverage and food suppliers

-Fluent in English

-Competent in Microsoft office including excel

-Experience in managing multiple outlets

-Able to work with management to come up with strategies to meet KPI

-Experience in overseas expansion is a plus

-Able to relocate if required

-Able to work with key industry stakeholders to negotiate for agreements inline with company KPI

-Track record of strategizing, executing and evaluating marketing campaigns

-Experience working with chefs in the industry for collborations and pop up events

World Scientific is looking for a dynamic individual who is passionate about helping people learn and grow. This HR Executive is to focus on people development by establishing, implementing training and development programmes to facilitate employees' growth and capability building.

Responsibilities

• Analyse capability and performance gaps within organisation to identify learning needs.
• Plan, develop, implement and administer learning strategies and programs for employees.
• Assess course contents prepared by vendors.
• Periodical review to address gaps; motivate and support staff to achieve targets.
• Monitor, administer and evaluate program effectiveness through surveys and feedback.
• Propose, track records of training expenses.
• To support other HR functions as required.

Requirements

• Diploma holder, minimum 2 years working experience related to training.
• Ability to evaluate, research and propose training options.
• Proficient in MS Office
• Strong presentation and facilitation skills.
• Excellent interpersonal and communication skills.
• Must be self-motivated, proactive, meticulous, resourceful, creative, with good working attitude.
• Ability to work independently and as a team player in a dynamic, international environment.
• Bilingual with strong command of English and Chinese to be able to liaise with Chinese speaking counterparts.

The Job

- Identify & develop guided new business opportunities in payroll and HR services by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the business requirements regarding hiring needs

- Negotiate with the client regarding service terms and conditions

- Understand the experience of the clients and manage their expectations

- Build & maintain excellent clients' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Coordination of Annual or Bi-Annual screening (Drug Test, Audiometric, SATA, etc)

• Assist in ordering and issuance of uniforms/safety shoes/ PPE upon onboarding

• Submit e-invoices online and Issuance of Purchase Orders

• Coordinate with respective department on security clearance and access matters

• P-File update & Record – New Hires / Resignees

• Time Event –Closing dates, ETC manual time in/out recording and all other related

• To provide day-to-day support in broad-spectrum HR and Administrative functions

• To assist in the collation of employment documentation (e.g., contract, appraisals, letters)

• Providing guidance to staff on HR systems

• Work pass matters (New applications, renewals, cancellation)

• Maintenance of Company’s property – e.g., office/ computer equipment, communications infrastructure, car park allocations etc.

• Manage and order stationery supplies

• Data Entry, Filing, and Document Organisation

• Assist in the organizing of various company activities, team building, employee care, etc.

• Attend to HR queries from employees and escalate (if necessary)

• Any other ad-hoc duties as assigned

Requirements:

• Diploma/Certificate in Administrative or equivalent

• Minimum 2 years of experience as Administrative role

• Possess knowledge on Singapore Employment Act and MOM work pass requirements

• Result-oriented person who is organized, meticulous, resourceful, and with good problem-solving skills

• Good interpersonal and communication skills

• Positive approach to work with the ability to work independently and coordinate well across all levels in a fast-paced environment

• Computer literacy, adaptable, and a strong sense of commitment towards work

• Able to start immediately or on short notice will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. HR duties

• Assist in the recruiting process including job advertisement posting, resume screening and arranging of interviews.
• Generate HR documents: Employment Contract, Confirmation Letter, etc.
• Maintain and upkeep of HR database accurately, all employee personal files records arecomplete and treated in strictest confidence.
• Manage WP, SP, EP matters - application, renewal, cancellation, monitoring quota details, expiry dates.
• Process payrolls include CPF submission, reporting employee earnings (AIS) in accurate and timely manner.
• Prepare and coordinate employee on-boarding/off-boarding process.
• Undertake any other ad-hoc tasks and responsibilities assigned.

2. Administrative duties

• Manage the office and ensure that all administrative tasks are completed efficiently and effectively.
• Acquire and maintain office furnishing, equipment and supplies eg. Stationery
• Liaise with partners, vendors and suppliers through emails and phone calls.
• Handle the incoming and outgoing mail and correspondence.
• Greet visitor and direct them to the appropriate person or department.
• Handle travel arrangements (air ticket booking/ visa application/ accommodation reservation/ arranging schedule) and manage all expense claims.
• Undertake any other ad-hoc tasks and responsibilities assigned.
• Prepare RFQ
• Minimum Diploma in related field or equivalent.
• Good knowledge of Singapore labour and employment laws.
• At least 2-3 years of relevant work experience
• Familiar with XERO software

Be part of a Chemical MNC HR team where you will support the HR Department on effective delivery of HR operations to the business.

• Prepare letters/contracts pertaining to employee’s appointment, resignation, confirmation, promotion, transfer and other HR related letters
• Handle MOM Work Pass related matters including Work Pass application, renewal and cancellation and update of foreign workers’ particulars
• Assist in staff on-boarding & off-boarding and conduct exit interview and clearance
• Update and maintain employees’ data in HR system and filing of P-files
• Handle E-attendance & E-leave in the HR system
• Prepare and submit MOM & other statutory board HR-related surveys
• Handle staff welfares and benefits administration
• Assist in coordinating and administrating staff learning and development
• Provide response to employee’s enquires on HR-related matters
• Organize and coordinate company events and employee engagement activities
• Provide support on HR initiatives and in any HR project implementation assigned by HR manager
• Provide office administrative support as well as other duties and projects, as assigned.

Requirement:

• Degree or Diploma holder
• 2-3 yrs of relevant HR Admin experience
• Ok to be based in the West of Singapore
• Organise and meticulous with work

If you think you qualify for the role, you may forward a WORD format CV to [email protected]

Nearest MRT: Farrer Park / Lavender
Contract Duration: 3 Years Direct Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $6,800 per month

Job Responsibilities:

· Manage manpower resourcing, including recruitment, outreach, on-boarding, postings and secondment, internship management, re-employment, contract renewal and exit management.

· Foster strong relationships with stakeholders, communicate effectively, and build trust, to effectively influence, facilitate, negotiate, and resolve conflict in order to develop and engage employees (e.g., convey policy rationale).

· Develop and implement recruitment strategies (sourcing, assessment, and selection) to maximise the effectiveness of the selection process that will help the organisation achieve its current and long-term goals.

· Provide professional advice to the assigned division on the interpretation of HR policies and staff matters (e.g., staff profile, recruitment, postings, temporal staff, re-employment, exit strategies etc).

· Champion new ways of working by applying and implementing innovative solutions to day-to-day work.

· Design, translate, and implement policies and processes that are staff-centric while taking into consideration staff and organisational needs, relevant legislations, and industry best practices.

· Develop and implement strategies that facilitate staff movements to meet the organisation’s current and long-term goals and strategies, in anticipation of future workforce trends and conditions.

· Leverage on technology and digital tools to optimise and enhance HR functions. This includes fostering a tech-focused and pro-digitalisation culture in the HR team.

· Use data and analytics across a range of HR functions to generate insights for business intelligence and foresights for planning purposes.

· Promote teamwork and team learning of HR staff for greater effectiveness and productivity of HR work.

Job Requirements:

· Minimum Diploma in Human Resource Management, Business Administration, or other relevant field of studies.

· At least 5 years of relevant experience in HR Business Partnering.

· At least 3 years of supervisory experience will be preferred.

· IHRP certification is an added advantage.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

"Unifying Purpose, Shaping Careers" - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

We are seeking an experienced and strategic HR Manager to lead the human resources department, encompassing payroll oversight. The ideal candidate will be a proactive professional with a comprehensive understanding of HR principles, labor laws, and payroll management. This role involves not only the strategic aspects of HR but also hands-on responsibilities in ensuring accurate and timely payroll processing.

The Challenges

• Develop and implement HR strategies that align with organizational goals and foster a positive work culture.
• Provide leadership and guidance to the HR team, ensuring effective execution of HR programs and initiatives.
• Oversee the recruitment and onboarding process, collaborating with hiring managers to identify staffing needs.
• Develop and implement effective talent acquisition strategies, including sourcing, interviewing, and candidate selection.
• Act as a point of contact for employee relations, addressing concerns, conflicts, and guiding HR policies and procedures.
• Conduct investigations into employee complaints and disputes, implementing corrective actions when necessary.
• Implement and manage performance evaluation processes to ensure fair and consistent performance assessments.
• Provide coaching and support to managers in addressing performance-related issues.
• Identify training needs and coordinate the development and implementation of training programs.
• Support employee career development and succession planning initiatives.
• Oversee the payroll process, ensuring accuracy and compliance with relevant regulations.
• Collaborate with finance to reconcile payroll-related accounts and address any discrepancies.
• Stay updated on payroll regulations and implement changes as necessary.
• Develop, update, and communicate HR policies and procedures in compliance with local labor laws and regulations.
• Stay abreast of changes in employment legislation and ensure organizational compliance.
• Implement initiatives to enhance employee engagement, morale, and overall job satisfaction.
• Organize and facilitate employee events and activities to promote a positive work environment.

What It Takes

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Manager or in a senior HR role, including payroll oversight.
• Thorough knowledge of HR principles, practices, and employment legislation.
• Strong leadership, communication, and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive HR matters.

Interested candidates, please click the "Apply Now" Button.
All information will be kept in the strictest confidentiality.
Priority responses will be given to candidates who are shortlisted.

Responsibilities:

Leave Administration – Manage end-to-end leave processes including monitoring of the email inbox, supporting queries in leave management and entitlement policies, computing the leave balance for HR BP and Payroll team, maintaining the internal communications on leave administration, preparing leave accrual reports for Finance and other reports for management reporting.

Training Administration – Manage end-to-end training administration processes including monitoring of the email inbox, maintaining the course catalogue, tracking attendances and feedbacks, event management, sending email reminders to employees who have yet to complete their required training hours, preparing of training reports, agreements, and SOWs.

Audit – Maintain a secured archival to support annual and ad-hoc audit exercises.

Government Paid Claims – Process, submit and follow-up on government-paid claims such as but not limited to national service, maternity, paternity, childcare, shared parental leave, and adoption leave. Monitor and report the status of the claims. Interact and follow-up with employees on claims matters including outstanding documents.

Requirements:

Minimum ‘A’ Levels or Diploma

Minimum 3 years working experience in leave and training (and grants) administration, payroll processing

experience, preferably with knowledge of SuccessFactors systems.

Proficient in Microsoft Excel, minimally Intermediate level

Special Knowledge or Skills:

Individuals with customer-facing experience will be preferred

Excellent communication and interpersonal skills

Strong analytical skills

Meticulous and have a keen eye for details with an inquiring mind.

Able to work in a dynamic and fast-paced environment

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Salary Ranges: S$12000 to S$15000

Standard Work Hours: 8 am to 5 pm

Working Days: 5.5 days

Job Responsibilities:

1. Manage multiple mega office relocation projects simultaneously.
2. Oversee assigned projects from planning, contract administration, site supervision, liaison with various stakeholders, government agencies, testing, and commissioning.
3. Ensure project completion within budget and on schedule.
4. Work closely with government agencies to obtain timely approval and compliance with safety and building regulations.
5. Provide regular and timely project progress updates to clients.

Job Requirements:

1. A level or Diploma graduated in any discipline.
2. Must have at least 25 years of hands-on office relocation project management and implementation experience.
3. Relevant project and implementation management experience in China across major cities and experience in relocating mega projects with conglomerate MNCs.
4. Experience managing and installation of over 10,000,000 sq ft projects in major cities in China, Mongolia, Malaysia, Singapore, and Bangladesh.
5. Excellent communication and project coordination skills across countries.
6. Ability to communicate effectively in English and Chinese at all levels with stakeholders internally and externally.
7. Willingness to work flexible hours to exceed customer satisfaction.

1. Responsible for the company's daily financial management: financial account formulation, receipt and voucher management, collection and payment process management, and responsible for managing the tax bureau website.

2. Administrative affairs processing: formulation of various documents, file management, administrative affairs communication with government departments, office supplies management.

3. Responsible for human resources management, salary management, and personnel change management.

You will be responsible for the HR functions for the assigned business unit:

Job Role:

• Ensure the delivery of HR Services is executed efficiently and in compliance with local rules and regulations.
• Source potential candidates through various channels.
• Prepare all HR related documents including employment contracts, HR letters and correspondences.
• Responsible for all applications and renewals of work passes of all foreign workers.
• Respond to employee inquiries regarding internal employee communication, HR guidelines and processes.
• Assist in yearly annual performance appraisal exercise.
• Close and timely follow-up on the off-boarding process, ensuring the exit interviews and exit clearance are appropriately and timely completed.
• Participate in employee retention initiatives.
• Any other ad hoc duties when assigned.

Requirement

• Diploma / Degree in HRM or equivalent with a lease 2 years of full spectrum of HR functions.
• Strong knowledge of Singapore Employment Law.
• Ability to engage employees and the management.
• Good interpersonal skills, independent & positive working attitude.
• Strong analytical skills.
• Knowledge of Easy Pay Enterprise software advantageous.
• Computer proficiency.

As the HR & Admin Support, you will be responsible to assist with Human Resources, Office Managment, and general Operations support. Tasks will be related to HR, Customer Services, Administration and Office Management, and other business support as needed.

This is a great opportunity for the right candidate to gain experience in a fast growing and professional working environment. You will be involved with company operations, and work with a group of passionate, energetic, creative professionals!

Main Responsibilities include:

• Assist the HR team to effectively manage hiring, training, joining procedures, company activities, website, people’s benefits, files management, and more;
• Be responsible for the office management and administration matters;
• Help build and maintain a dynamic and unique company culture;
• Assist the operations and sales with preparing quotations, generate reports, follow up invoices, documentation management, and service ticket coordination;
• Proactively help solve problems;
• Working with other team members to increase value.

Requirements:

• Great coordination & organization skills.
• Strong communication skills and able to work closely with the whole team.
• Proactiveness to solve problems.
• Quick learner.
• Detail and result oriented.
• English proficiency is essential.
• Located in Singapore.

Employment Hero's Global Teams is a new Employer of Record (EOR) solution designed to democratise the talent landscape and help SMEs sustainably scale and compete on a global stage. We give local SMEs access to talent pools across most countries without having to establish a foreign legal entity, processing payroll, dealing with paperwork or leave management. We help you in your international expansion plans!

Main Responsibilities:

• HR Subject Matter Expert : Providing HR leadership, mentoring and guidance to a remote team, supporting hundreds of employees and several dozens of clients globally.
• Partnering : Responsible for partnering with colleagues and clients to address specific HR needs, inquiries and issues in the areas of employee engagement and relations, performance management, compensation, recruitment, policies and procedures, employee benefits, employment law compliance and termination.
• Delivery : Supporting the delivery activities to ensure the successful delivery of Global Team’s service. This includes but is not limited to sales enablement, customer success, client and employee onboarding, partner management and service delivery escalations.
• Projects/Initiatives to develop Global Teams services and continuously improve its delivery.

Requirements:

• 5 to 7 years of experience in HR
• Regional or Global experience
• Legal background and knowledge of employment law across several countries is a must
• Experience in business partnering and/or consulting is a requirement
• Degree in HR, Business or Law

The Role:

• Responsible for smooth and safe operations of the facility and including the steam system and auxiliaries operations.
• Responsible for the operating status of plant by observing control system parameters, Building Management Systems (BMS), distributed control systems of the facility and including the steam system and auxiliaries operations.
• Conduct regular field inspections of plant, stations or subsystems and equipment to ensure normal and safe operating conditions.
• Supervise and lead the boiler and plant operators to operate treatment processes according to process parameters and emission limits compliance.
• Identify plant optimization points and support the implement of the approved tasks by the site manager.
• Propose, append, develop and implement Standard Operating Procedures on plant operations and regular maintenance of the plant with the support of operations and maintenance team.
• Analyse, interpret and report on steam operations data and plant performance on periodic and timely basis.
• Recover plant process upsets, equipment malfunctions.
• Conduct regular inspection and testing of equipment to ensure it is safe and operating efficiently.
• Ensure and follow-up on the CMMS for logs of maintenance activities and repair procedures to ensure safe operation of equipment.
• Inspect facilities for hazards such as leaks, corrosion, or exposure to extreme temperatures.
• Monitor steam pressure and temperature levels to ensure safe operating conditions.
• Consult management to provide advice on how to improve efficiency of processes or reduce operating costs.
• Management and compliance of Workplace Health and Safety Act.

What Do You Need to Have?

• Candidates MUST possess at least a Diploma in Engineering or its equivalent.
• Candidates must possess 3 to 5 years of relevant working experience.
• He/she MUST possess Class 2 Steam Engineer registered with Singapore Ministry of Manpower (MOM).
• Candidates need to be familiar with FMEA, HAZAOP and Job Hazard Analysis methodologies.
• Candidates registered First-Aider Certification is an added advantage.
• He/she needs to be excellent problem-solver, organizational, analytical and critical thinking skills.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

• Communicate, counsel, and work with employees of various levels
• Organize and maintain personnel records
• Update internal databases (e.g. record medical, annual, or maternity leave)
• Prepare HR documents, like employment contracts and new hire guides
• Revise company policies
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover rates)
• Answer employee queries about HR-related issues
• Ensure payroll is supported and accurately reflects the remuneration of employees (e.g. leave of absence, medical leave, overtime, and work schedules)
• Handle all WPOL & EPOL related matters
• Work with govt agencies to get grants
• Employee & worker's payroll
• Co-ordinate with shipyards
• Handle legal and confidential matters
• Handle all MOM and other govt agency matters
• Arrange travel accommodation and process expense claims
• Participate in HR projects (e.g. help organize a job fair event)
• Other duties as required

Role

• Assist HR Manager in handling day-to-day HR full spectrum
• Advise and support other departments on HR matter
• Provide support in establishing all compliance policies and framework
• Maintain accurate HR database and up-to-date employees' records
• Manage employees’ information in Infotech and Million system
• Work pass application for external parties
• Payroll for external parties
• Assist on HR daily administrative activities
• Other ad-hoc HR duties

Pre-requisites

• Minimum 2-3 years related working experience.
• Conversant in English, both spoken & written
• Conversant in Chinese (both spoken & written) is a plus to handle Chinese clients.
• Conversant with Singapore legislation e.g. Employment Act
• Proficient in MS Office (especially Excel)
• Must have the “Can do!” attitude
• Able to work well under pressure and meet deadlines
• Team player and positive mindset

Senior Hair Stylist

Provide hair services to customer such as shampooing and blow dry, styling, colouring, perm, scalp and hair treatment..etc

Perform retail duties attending to customers enquiries

Provide excellent customers service

Greet walk-in customers, enquire about their needs and offer assistance

Conduct stock takes, stock packing and organizing of stocks

Provide house keeping duties in the work area

Our client is a reputable consumer MNC with solid business operation across the globe. To facilitate their company growth, they are looking for a high calibre Finance BP to join their Singapore Team.



Reporting directly to the Senior Manager, you will be acting as strong business partner with different functional stakeholders, preparing in-depth analysis for management busines review and decision making, monitoring budget and forecast for strategic planning, and presenting BU's monthly operations review to the management team.



Requirements:

• Bachelors degree in Accounting/Finance
• At least 4-6 years of experience with preferably Retail, FMCG, Healthcare sectors would be a plus

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)



Shortlisted candidates will be notified.





www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Responsibilities:

• Coordination of Annual or Bi-Annual screening (Drug Test, Audiometric, SATA, etc)

• Assist in ordering and issuance of uniforms/safety shoes/ PPE upon onboarding

• Submit e-invoices online and Issuance of Purchase Orders

• Coordinate with respective department on security clearance and access matters

• P-File update & Record – New Hires / Resignees

• Time Event –Closing dates, ETC manual time in/out recording and all other related

• To provide day-to-day support in broad-spectrum HR and Administrative functions

• To assist in the collation of employment documentation (e.g., contract, appraisals, letters)

• Providing guidance to staff on HR systems

• Work pass matters (New applications, renewals, cancellation)

• Maintenance of Company’s property – e.g., office/ computer equipment, communications infrastructure, car park allocations etc.

• Manage and order stationery supplies

• Data Entry, Filing, and Document Organisation

• Assist in the organizing of various company activities, team building, employee care, etc.

• Attend to HR queries from employees and escalate (if necessary)

• Any other ad-hoc duties as assigned

Requirements:

• Diploma/Certificate in Administrative or equivalent

• Minimum 2 years of experience as Administrative role

• Possess knowledge on Singapore Employment Act and MOM work pass requirements

• Result-oriented person who is organized, meticulous, resourceful, and with good problem-solving skills

• Good interpersonal and communication skills

• Positive approach to work with the ability to work independently and coordinate well across all levels in a fast-paced environment

• Computer literacy, adaptable, and a strong sense of commitment towards work

• Able to start immediately or on short notice will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Job

- Identify & develop guided new business opportunities in payroll and HR services by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the business requirements regarding hiring needs

- Negotiate with the client regarding service terms and conditions

- Understand the experience of the clients and manage their expectations

- Build & maintain excellent clients' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

General Administration

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Source and arrange for adhoc training courses

• Application of training grants

• Updating of Training Plan and collating of training evaluation forms for ISO 9000 certification

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned Staff Retention

• Ensure exit interviews are conducted with resigning employees

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.

• Update work permit renewal/expiry in the HR system.

• Monitoring movement of passport of foreign worker.

• Purchasing of air tickets when repatriating foreign workers.

• Update the movement of foreign workers list for the various sites.

• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.

• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates.

• Forward resumes of suitable candidates to the hiring managers for their consideration.

• Arrange interview appointment between the chosen candidate and the hiring managers.

• Conduct reference and background checks if necessary.

• Prepare necessary papers for the hiring process.

• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.

• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.

• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.

• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

• Engage with HR team to recommend process improvements as needed

• Maintain accurate record keeping and consistent storage of new hire candidate records.

• Effective and efficient management of day-to-day queries and raising of issues.

• Completing daily, weekly, monthly and quarterly reports as required.

• Conduct new employees’ orientation, exit interviews, referral programs.

• Updating of handbooks, orientations programs and documents templates when required.

• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.
• Update work permit renewal/expiry in the HR system.
• Monitoring movement of passport of foreign worker.
• Purchasing of air tickets when repatriating foreign workers.
• Update the movement of foreign workers list for the various sites.
• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.
• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.
• Review applications to shortlist candidates.
• Conduct initial interview for the shortlist candidates.
• Forward resumes of suitable candidates to the hiring managers for their consideration.
• Arrange interview appointment between the chosen candidate and the hiring managers.
• Conduct reference and background checks if necessary.
• Prepare necessary papers for the hiring process.
• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.
• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.
• Engage with HR team to recommend process improvements as needed
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Effective and efficient management of day-to-day queries and raising of issues.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

Manage daily operation of the Customer Service Dept to fulfill customers' requirements.

Works on strategy and measures to promote and increase company sales.

Solve issues to make sure the smooth and efficient delivery of goods and services to customers.

Coordinate with internal depts to manage item stock and prices.

Train and mentor the customer service team to handle customer orders and enquiries with high service standards.

Monitor the team performance and work on improvement and team building.

Communicate with customers, vendors, and related partners in daily business operations.

Work closely with other Dept to increase company sales.

Prepare and report monthly summary of Depart performance.

To perform any other ad-hoc work duties as and when required by Management.

Job Requirement

At least 3 years of experience in a Customer Service Manager position.

Ability to define and solve problems, establish facts, analyze situations, and make decisions.

Good communication skills, interpersonal, and influencing skills.

Able to interact with and lead employees from different levels.

Hands-on mentality and can prioritize tasks effectively and efficiently.

Able to work under pressure and manage multiple tasks.

Knowledge of ERP/NAV systems is a plus.