Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Solve client’s strategic workforce challenges, through leverage of Talent, and where possible Health and Wealth, solutions to design and implement client solutions across multiple HR fields
• Accountable for projects to ensure they’re delivered with quality, accuracy and efficiency
• Manage a robust network both internally and externally to develop relationships and opportunities for the advisory team and the wider reward and Human Capital Business
• Working with Senior Leaders internally to support in project origination, proposal write-up and project delivery
• Support the development of thought leadership across our Advisory offering which ensures that we deliver the best of Aon to our clients.
• Shape, sell and lead bespoke and tailored solutions to our clients bringing together expertise from across Aon as appropriate. In this role you would be expected to as a subject matter expert lead in the commercial process
• Project management with a high degree of personal involvement in delivery as well as leading a project team where required to ensure that the project delivers against the clients needs and is commercially successful for Aon.

Skills and experience that will lead to success

• Technical experience in Total Reward, Rewards Analytics with potentially deep expertise in some specific areas.
• Experience leading and delivering significant projects.
• Ideally, proven sales experience and experience of mentoring and leading a team.
• Ability to collaborate well with colleagues across different teams and geographies in a fast-paced, consulting environment.
• Superior listening skills, the ability to develop insightful questions, and identify and implement the appropriate strategy to successfully address the client’s issues.
• Strong written and oral communication skills, for interactions with clients and colleagues
• Highly evolved analytical skills for interpreting data and integrating data to support decision-making
• Consistent track record of strong senior stakeholder level client relationship management and business development
• Commercial competence, with an ability to drive revenue growth

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Contract Duration

· 2 Months

Working Location

· City Hall

Working Hours

· 5 days per week (hybrid work arrangement – work in office at least 2 days/week)*

8 hours/day (excluding 1 hour lunch time)

*subject to changes where necessary

Offered Salary

• Up to S$10.50 per hour

Requirements

· GCE ‘O’/’A’ / Diploma holders

· Familiar with Microsoft Excel and able to utilise basic features and formulas e.g. pivot tables, filtering, vlookup

· Comfortable to work with large Excel datasets and able to cross reference information across different sources

· Detail-oriented and able to work independently

Job Description

· Pfiles are stored in a room with high and low cabinets. Candidate will be required to climb up to reach the high cabinets (close to ceiling level) using a ladder provided

· Candidate will be required to move the Pfiles from one room to another using a trolley. Each Pfile is quite light; no need for candidate to carry any heavy boxes.

· Candidate will be in the Pfile room by himself/herself most of the time

· The Pfile room is air-conditioned, without window

· Laptop will be provided for temp staff to enter the data

EA License No.: 96C4864

Reg No.: R1106928

Job Description:

• Deploy and configure M365 services, including Visio, Ms Teams, Sharepoint, Exchange Online, OneDrive and Intune on Windows, Mac and mobile platforms.
• Microsoft 365 Application Ownership and manage Application/Software lifecycle
• Configure and manage user accounts, licenses, and permissions.
• Application packaging, deployment and troubleshooting through SCCM / Intune
• Monitor and maintain the health and performance of M365 services
• Provide technical support and guidance to end-users and other IT staff.
• Handling service request and incident, analysis root cause and produce monthly report
• Troubleshoot and resolve issues related to M365 services and applications.
• Implement security and compliance policies to ensure data classification and compliance.
• Work closely with other IT teams to integrate M365 services with existing systems and applications.
• Identify opportunities for process improvements and automation to enhance efficiency and productivity.

Requirements:

• Degree in Information Technology, Engineering or related fields
• Microsoft Certified: M365 or other relevant certifications is preferred
• Experience with hybrid M365 environments and integration with on-premises systems.
• Expertise in SCCM / Intune
• Experience in PowerShell scripting
• Familiarity with security and compliance features in M365
• Familiar with Windows and Mac Operating Systems
• Knowledge of Azure Active Directory and related identity management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description:

• Troubleshooting, configuration and support of Power Platform related issues
• Collaborates with IT and business teams to design, build and run Power Platform solutions
• To optimise and automate manual processes/workflows by using the Microsoft Power Platform tools.
• Report generations or analysis by using Power BI / Nexthink
• Maintain and update applications developed
• Documenting solutions and workarounds for knowledge retention
• Identify areas and processes where Microsoft 365 and SharePoint can be better leveraged and facilitate process improvement.
• Escalation contacts to Vendor of applications

Requirements:

• Minimum 5 years of experience in providing IT support with at least 2 years in managing Power Platform technology.
• Desirable professional education or equivalent certification (e.g. Microsoft Certified Power Platform)
• Good Knowledge of Microsoft 365 Technologies
• Proficient in Workflow automation using Power Automate
• Experienced in the followings:

· Power Platform: Power Apps/Automate/BI/Dataverse

· Power Platform integration with M365 workload (eg. SharePoint,

Teams, Outlook)

· Power Platform admin and governance

· Application lifecycle management (ALM) with Power Platform

· Power Platform CLI, PowerShell and Dataverse Web API

· Integration with REST API, Custom Connector

· Power Platform: Virtual Agent/Portal

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Established in 2019, Serenity Resources Pte Ltd is an emerging commodity trading firm headquartered in Singapore. Specializing in trading oil products and chemical products, the company also engages in derivative products, hedging transactions, risk management, and supply chain financing. In September 2023, the company secured approval to join the rigorous Global Trader Program under Enterprise Singapore.

We are looking for an ambitious and energetic oil products trader to become an integral part of our dynamic team.

Requirements and Roles include:

• At least 2-5 years’ experience in physical trading of oil products (e.g. Naphtha, gasoline, gasoil or Fuel oil)
• Strong network of suppliers / customers in SEA/Asia Pacific and Middle East
• Understanding of supply/demand balance and trading dynamics
• Proactively explore and build a profitable business portfolio
• Work with internal departments (trade finance, operation, hedging) to ensure smooth trade execution and maximum profit

Candidate Profile

A self-motivated individual who value integrity, have willing brain engagement in going the extra miles. A strong candidate should possess the following:

• Degree in Business, Economics, Engineering or other relevant qualifications
• Highly motivated, meticulous and organized individual who exhibits strong integrity, work ethics and ability to perform under pressure
• Effective team player with excellent oral and written communication skills

What we provide

· Fair and transparent compensation structure

· Professional and experienced back-office support team

· Dynamic and fast-growing work environment

· Full and comprehensive medical insurance including dental

The salary will be commensurate with qualifications & experience. We regret only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

Responsibilities

• Develop and optimize web applications while ensuring adherence to accessibility standards using tools like axe DevTools.

• Collaborate with cross-functional teams and communicate effectively with clients.

• Integrate APIs using Axios and maintain high performance across applications.

• Utilize Git and GitFlow for version control and set up development environments with Node.js and Yarn.

• Maintain documentation using Storybook and ensure timely delivery of tasks.

• Focus on creating UI components with Material-UI (MUI) and manage state with Recoil or Redux.

• Build and maintain scalable web applications using React and TypeScript.

• Integrating complex forms using React JSONSchema Forms and ensuring high code quality through Jest tests, ESLint, and Prettier.

Requirements

• Degree / Diploma in Computer Engineering, with at least 2-4 years of relevant experiences

• Top 3 Mandatory skills

1. React

2. TypeScript

3. Material-UI (MUI)

Licence no: 12C6060

• Carries out new / renewal of work permit applications for foreign workers and follows up with the purchase of bond guarantee;
• Co-ordinates with site staff on workers’ renewal and cancellation of work permit matters;
• Follows through on home leave application of foreign workers and seeks the necessary approvals;
• Purchases air ticket for resigning workers;
• Updates new worker details (passport, bank account no, work permit) in payroll system and worker particulars folder;
• Carries out computation of workers’ payroll and data entry in payroll system;
• Assists in the preparation of costing report by keying in the cost allocation in the payroll system after payroll processing;
• Assists in the reconciliation of credit card bills by matching the invoices with the receipts before passing on to Accounts Department;
• Carries out prompt update of staff and worker daily movement report;
• Follows up promptly on government application of foreign worker levy waiver;
• Carries out periodic checking of workers’ passport expiry dates;
• Carries out scanning and filing of workers documentation;
• Creating invoice
• Performs any other duties as assigned.

• Manage employee leave and benefits compliance processes.
• Coordinate leave and benefits with HR/payroll teams.
• Advise employees on leave and benefits queries.
• Analyze leave data for improvements and trends.
• Maintain strong relationships with all stakeholders.

Requirements:

• Minimum Dip/Deg in Human Resource or Business or other related courses with at least 2 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

You are responsible for the full cycle of recruitment process of the assigned departments. In addition, you will also provide advisory and support to the departments on HR-related matters and implement HR programmes and initiatives. You will participate and spearhead HR projects as and when required.

Job Requirements

• Diploma holder with 8 years of relevant HR experience
• Fresh Degree graduate are welcomed to apply
• Strong communication and interpersonal skills
• Proficient in Microsoft Word and Excel
• Effective organizational skills with an ability to prioritize workload

Job Description

• Collects, consolidates and prepares HR reports and other reports for HR planning.
• Work in collaboration with business team to identify training needs, recommends, develop and delivers appropriate management trainings.
• Review and improve the compensation policy to the specific situations of each company and market (e.g., Drives incentive schemes and improves existing).
• Monitor business process and secure the optimization of team’s resources and support the improvement of HR processes efficiency.
• Provides guidance, timeline and coordinates the roll-out of Annual Performance Review exercise.
• Responsible to drive the development and implementation of the HR Business Partnering in alignment with organization’s needs.
• Works with Director to monitor and manage employee relations issues
• Support HR team executes company activities such as team building activities, in house bonding projects.

Requirements

• 5 years of relevant experience, with at least 5 years HR experience in management level
• Excellent written and verbal communication skills in both English and Mandarin to liaise with Chinese associate.
• Working and practical knowledge of multiple human resource disciplines including talent acquisition, compensation practices, organizational design, performance management, employment laws, employee relations and diversity etc.
• Being highly familiar with the end-to-end recruitment process and have a good understanding of market insights and recruitment trends.
• Strong organizational skills and the ability to use independent judgment in prioritizing tasks, demonstrates the ability to solve difficult problems with effective solutions

Leading luxury goods retailers in jewellery, timepieces and fashion are currently seeking for committed individuals for the position of Sales Associate!

Budget for this role: S$2000 – S$3200 + Attractive commission

Job Scope

• Drive and achieve individual and team objectives and be accountable for sales results
• Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment
• Strive to discover our clients’ needs, guide them across the Brand and provide them with purchasing options, demonstrating knowledge regarding the merchandise and company
• Maintain updated knowledge on current products, pricing, and promotions
• Manage financial transactions and purchases using cash registers and appropriate software systems
• Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
• Develop and implement cross-selling strategies for appropriate products
• Assist customers with returns and exchanges

Requirements

• Relevant experiences are preferred, not a must.
• Pleasant, discreet and flexible dispositions to adapt to changes in the environment
• Superior communication skills with customers and team
• Proven capabilities in a customer service or sales role
• Conscientious, professional appearance
• Positive attitude and self-motivated to win every customer

Interested applicants, kindly forward detailed resume to [email protected].

Responsibilities:

• Support full and day-to-day administration in the Human Resource department

• Handle recruitment activities in South East Asia including preparing advertisements, liaise with local vendors,

coordinating interviews, screening suitable candidate for employment, and background checks

• Cooperate with HR outsourcing partnerships regionally with HR shared services

• Conduct orientation for general staff and onboarding & exit formalities

• Coordinate the employee training including NEO and maintain training record

• Assist to do research and data gathering for case resolution where required

• Liaise with cross-functional team with the consolidated details to facilitate payroll processing

• Carry out HR activities in accordance with internal SOPs and statutory compliance

• Participate in HR cycle activities as in performance management, training needs analysis and compensation

planning and implementation where appropriate

• Co-ordinate to plan and organize employee social and recreational events

• Keep a proper and systematic record of documentations and staff data by assembling, and preparing.

• Ad-hoc duties as assigned

Requirements:

• Diploma/Degree in HRM or Business Administration or equivalent

• 2 – 3 years of relevant working experience

• Excellent command in verbal & written English and Mandarin to liaise with Mandarin speaking associates

• Proficient in Microsoft Office

• Good communication and interpersonal skill

• Team player, self-driven, result-oriented and organized

• Candidate who has regional HR operation exposure and is able to commit within a short notice will be

preferred

• Only Singaporean need to apply

Essential Functions

1. Manage the recruitment process including job postings, screening, interviewing, and onboarding of new employees.

2. Assist in developing HR policies and procedures to ensure compliance with legal and regulatory requirements.

3. Monitor and manage employee performance evaluations, career development, and training programs.

4. Administer employee benefits programs and ensure smooth enrolment and communication of these programs to employees.

5. Facilitate employee engagement initiatives and support a positive organizational culture.

6. Handle employee relations issues, conducting investigations and resolving conflicts as necessary.

7. Maintain HR records, ensuring confidentiality and compliance with data protection laws.

8. Prepare reports and analytics on HR metrics, providing insights to management for decision-making.

9. Support financial administration tasks related to payroll processing and budget management.

10. Perform other HR-related duties as assigned by the HR Manager.

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Minimum 2 years of HR experience, preferably in a corporate environment.

• Strong understanding of employment laws and regulations.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office Suite and HR management software.

Key Responsibilities:

RECRUITMENT

• Understand the talent market in Singapore and which are the most suitable (and cost efficient) recruitment channel and source.
• Supervise and provide advisory on hiring practices for the company including industry best practices.
• Develop and implement strategies for recruiting skilled workers, including local talent and foreign workers, to meet project demands.

HR OPERATIONS

• Maintain up-to-date knowledge of labour legislation, implementing required changes to ensure compliances.
• Act as point of contact for managers regarding all human resource matters
• Build quality relationship with internal/external customers via monthly engagement.
• Ensure all documents related to recruitment and placements are in order: organization chart/manpower plan, job description, job analysis, job pricing strategy.
• Preparation of commission payable
• Manage all travel related expenses and booking
• Any other ad-hoc matters as assigned
• Liaise with Finance for any cash matters. E.g. payroll cash payment.
• Review, consolidate and tabulate the approved information and ensure accuracy of payroll deductions and amendments
• Organize and maintain worker’s file records
• Manage and supervise the update of internal databases (e.g. record sick or home leave)
• Prepare HR documents, like site memo, changes of employment contracts and new hire guides
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Responsible for site employees’ queries relating to HR issues
• Responsible to ensure all claims, fundings, and rebates are followed up on timely manner.
• Prepare salary checklists and variance reports, filing of all payroll documentation.
• Support day-to-day HR administration work.
• Build quality relationship between head foreman/management and workers.
• Liaise and ensure all workers are medically taken care of. Including but not limited to, following up with medical providers, processing of medical invoices and insurance claims.
• Act as the point of contact between government agencies including but not limited to Ministry of Manpower, TAFEP, TADM and grant agencies.
• Maintain and manage the Primary Care Plan for workers.
• Recommend and propose employee benefits.
• Point of contact for all feedback received by MOM.
• Take charge of the hiring process for workers/drivers. Including liaising between hiring manager, arrangement of entry to Singapore:
• Manage all administrative matters for work pass including but not limited to

DISCIPLINARY MATTERS

• Manage all disciplinary and investigation matters for workers.
• Interview all involved parties and update management promptly.

Qualifications:

• Degree/Diploma in Human Resource Management with more than 3-4 years of relevant work experiences in construction industry.

• Business minded, future-orientated with growth mindset is an advantage.

• Competence to build and effectively manage interpersonal relationships at all levels in the company.

• Ability to maintain confidentiality and sensitive information.

• Able to work under pressure and managing teams.

• Strong leadership and influencing skills are needed.

• Able to manage conflicting ideas and priorities.

• To be able to handle difficult situations with high problem-solving skills.

• Knowledge of technology-savvy skills to enhance productivity and efficiency.

When submitting an application, please include:

1. Expected and last drawn salary

2. Earliest availability date

Interested candidates who wish to apply for the above position, please email to [email protected]

We regret that only shortlisted candidates will be notified. Thank you.

Location: North

Job Responsibilities:

- Manage the full recruitment process, including job postings, screening resumes, conducting interviews, and facilitating selection

- Handle employee on boarding / off boarding process

- Assist in the monthly payroll processing, ensuring accuracy in compensation

- Address payroll inquiries and resolve issues in a timely manner

- Coordinate learning and development programs for employees

- Maintain records of training sessions and employee participation

- Handle work permit applications, renewals, and cancellations in compliance with MOMregulations

- Ensure company policies and practices align with legal requirements and best practices

- Provide support in creating and implementing HR policies and procedures

- Ad hoc duties if assigned

Job Requirements:

- Bachelor’s degree in human resources, Business Administration, or a related field.

- Minimum of 2 years of experience in an HR role, with a focus on recruitment and payroll.

- Strong understanding of Singapore labour laws and work pass processes.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Tiong Hong Wee | Registration No: R23115259

Job Description - Human Resource Generalist/Executive - Singapore Office [New Startup]

• Maintain employee records, filing systems and updated employee database.
• Ensure employees understand and comply with Company’s policies and procedures.
• Handle a full spectrum of human resource activities, including payroll, recruitment, retention, resignation, employee benefits, training development and performance.
• Liaise with government statutory bodies such as MOM, IRAS etc for any requirement matters and staff yearly taxation submission.
• Develop and implement robust recruitment strategies to attract and hire top talent across all levels.
• Design and overseas impactful training programs that foster employee growth and career advancement.
• Create a positive and inclusive work culture, fostering open communication, strong employee relations, and high engagement.
• Ensure adherence to all HR regulations and company policies.
• Manage employee records and systems effectively.
• Collaborate with leadership and various departments to align HR initiatives with overall business goals.
• Write reports.

Skills/Requirements

• Ability to develop and execute strategic talent acquisition plans.
• Proficiency with HR management tools, such as HRM software
• Skilled in designing and delivering impactful training programs.
• Strong understanding in HR compliance and best practice.
• Excellent business communication, interpersonal and organizational skills.
• A collaborative and solution-oriented approach to challenges, ability to resolve conflicts effectively.
• Any ad-hoc task as and when required inclusive of administration job.
• At least Diploma/bachelor’s degree in human resource management
• Able to work with minimum supervision and self-starter sufficient.
• Proficiency in Microsoft office 365, excel, word, PowerPoint.
• Willingness to learn.
• Growth with the Company objectives
• Able to work with minimum supervision

Interested Candidate please forward your resume to [email protected] [HR Dept]

We regret to inform that only shortlisted candidate will be contracted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

Job Summary:

We are looking for a Human Resource Manager to oversee all aspects of HR practices and processes. The role involves managing recruitment, employee relations, performance management, and compliance with labor laws. The ideal candidate will be proactive in developing HR strategies that align with the company’s business goals, ensuring a productive and positive workplace.

Key Responsibilities:

Develop and implement HR strategies and initiatives aligned with overall business objectives.

Manage the recruitment and selection process, including onboarding new employees.

Oversee employee relations, performance management, and training programs.

Ensure compliance with labor laws and company policies.

Handle payroll, benefits administration, and employee compensation matters.

Develop and maintain HR metrics to track key indicators of organizational health.

Foster a positive work culture that promotes employee engagement and productivity.

Responsibilities

• Handle incoming support cases and track using incident tracking software

• Follow up on support tickets proactively till closure within the defined SLA

• Provide level 2 application support to service desk using email and phone

• Create test cases for bug fixes and/or system enhancements

• Liaise with developers and end users during the testing process to ensure all test cases passed

• Perform any other administration and operational work as required by supervisor

Requirements

• Diploma or Degree holder of an IT related course

• At least 1 year experience as a software tester or as applications technical support staff.

• Good computer skills, including use of Microsoft Office and Microsoft Excel

• Good command of written and spoken English

• Self-driven and demonstrate willingness to learn

• Have a passion for troubleshooting to provide solution to the users

• Possesses MS Dynamics CRM knowledge is an added advantage

Licence no: 12C6060

Job Responsibilities:

• Full spectrum of recruitment functions
• Work passes application, renewal and cancellation
• Preparation of HR letters (Employment contracts, Confirmation, Annual Increment, Promotion, etc.)

Job Requirements:

• With relevant working experience in HR management
• Well verse in English and Chinese
• Good interpersonal and communication skills
• Good knowledge of employment laws and best practices and proficient in Microsoft Office application
• Able to work under pressure to meet tight deadlines and perform in a fast paced environment
• Working location: Kaki Bukit
• Working hour: 5.5 working days per week, Mon - Fri, 8.00am to 5.30pm. Sat - 8.00am to 12.30pm
• Salary up to $3000

Joy Resources Consultancy is seeking customer-oriented individuals eager to expand their skills in managing a branch independently within a dynamic environment. The Sales Manager position requires CEI qualifications due to its emphasis on detailed knowledge of employment laws and regulations.

Remuneration & Benefits:

• Competitive Basic Salary: S$4,500 to S$6,500
• Lucrative Commission
• Annual Performance Bonus

Requirements:

• Mandatory CEI certification
• Preferred sales experience in the relevant industry
• Strong sales acumen, self-motivated, and capable of sourcing and closing sales autonomously
• Ability to handle all operational aspects of a branch office, including sales, customer support, and rostering
• Effective communication skills
• Positive attitude and a team player

Responsibilities:

• Conduct screening interviews to assess the qualifications and suitability of potential domestic helpers.
• Match families with the most suitable MDW based on their specific needs and preferences.
• Provide ongoing support and guidance to both families and MDWs to foster successful working relationships.
• Stay updated on the latest regulations and best practices in the domestic helper industry.
• Maintain accurate records and documentation.

If you believe you are a suitable candidate for this role, please apply via mycareerfuture website or submit your resume to [email protected]. We look forward to receiving your application.

Our Snr Reliability Engineers have experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages. They drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses. Evaluate product design quality/reliability risks and assess electronics manufacture process related quality/reliability issues.

They drive critical component identification and the associated vendor selection and qualification requirements. Using their knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics, they develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization.

During sustaining stage, you will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. You will drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.

As an SME in the reliability engineering field and product reliability leadership, as well as business negotiations and program management, you will conduct problem analysis and solve as well as communicate with vendors.

In this role, you will be required to travel within APAC and internationally.

Key job responsibilities
Here are the key role responsibilities for this role :

• Proactively drive reliability risk identification, assessment, and mitigation for critical data center infrastructure equipment
• Conduct comprehensive root cause analysis of any critical equipment failures in the field
• Collaborate cross-functionally with internal and external partners to influence product specification, design, and reliability qualification
• Develop and maintain data center infrastructure reliability models and quantify reliability risks
• Monitor field performance and drive ongoing reliability improvements
• Serve as a subject matter expert and provide technical leadership on reliability engineering best practices

Basic qualifications

• Bachelor's or Master’s degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field
• 8+ years of Reliability Engineering work experience in high reliability industry
• 5+ years of experience with failure analysis activities and root cause analysis
• 5+ years of experience with accelerated life testing, stress analysis and finite element analysis

This role is with our AWS Outposts Operations team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers.

We are looking for a Customer Operations Lead who is highly autonomous, possesses a “can do” attitude, and thrives in a fast-paced work environment. The Customer Operations Lead plays a key role in providing an outstanding customer experience by facilitating the overall program management, scheduling, coordination, and supply chain leadership associated with AWS installations and servicing efforts completed onsite at Client premises. The Customer Operations Lead is responsible for developing processes and deploying strategies that ensure required material and supporting teams are at the right place at the right time, thereby enabling the achievement of defined service-level targets (SLTs). The Customer Operations Lead continuously seeks out and implements continuous process improvement initiatives that strengthen our end-to-end supply chain, operations, and logistics efforts by effectively engaging with internal and external partners and customers as well as third-party servicing providers to deliver meaningful results for our clients and teams.

Key job responsibilities
As a Customer Operations Lead, whilst leading program management efforts associated with installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience. This is a customer-facing role and requires professionalism, excellent communications, and a passion for always providing customers with the best customer service possible. Your activities will include (but are not limited to):
• Serve as the program manager for all orders within the assigned region, partnering with leadership teams, Operations technicians, service support teams, and third-party partners to deliver against established service level agreements (SLAs)
• Lead all scheduling and coordination efforts, to include formalizing assignments of technicians and/or third-party technicians, coordinating travel schedules to align with customer requirements, and navigating supply/materials logistics to ensure all required materials and human capital are prepared for on-schedule servicing
• Serve as the primary point of contact for customers, maintaining accountability for coordinating on-site schedules and logistics and effectively communicating these requirements to all applicable teams and partners
• Program manage efforts related to transferring assets across state/province and/or country lines, partnering with applicable internal and external teams to minimize delays in the delivery of required materials/assets
• Partner with and/or supporting third-party contractors to enable a seamless client experience while meeting established SLTs
• Act as point of escalation for contractors, technicians, and transportation vendors; trouble-shooting issues as they arise
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all stakeholders are aligned around expectations and next steps at all times
• Leverage data to track operational efficiencies, and develop mechanisms and processes to further enhance operations, as appropriate; Partner with leadership and SME teams to implement improvements to internal/external processes
• Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
• Work cross-functionally and across Amazon teams to identify and apply best practices and continuous process improvement efforts
• May participate in efforts to train and/or mentor new employees, ensuring a consistent focus on best-in-class client servicing
• May lead larger projects that require cross-functional alignment and support, including large-client installations, global-reaching business initiatives, and/or development of mechanisms to support growth
• May be required to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

Basic qualifications

• 3+ years of technical infrastructure management experience
• 3+ years of experience with data center equipment and rack build/installation efforts
• English language proficiency is required (speaking, reading, and writing)

• Responsible for the facilitation of projects from planning to delivery by ensuring accurate preparation and execution of all project activities in accordance with both company and statutory requirements
• Manage scheduling and programming including labour and resources to ensure projects meet time, cost, safety and quality objectives
• Strategically plan and execute risk identification and change management
• Chair WSH committee and attend site meetings with relevant internal stakeholders to ensure regular reporting and effective communication of project information
• Lead and manage all staff on-site, ensuring proper execution of project operations to meet objectives and targets
• Establish and implement controls to ensure that safe work procedures and environmental control measures are implemented at the work site
• Monitor, control and coordinate site works with the operations team as well as contractors
• Develop and maintain good working relationship among all inter site staff at all level.
• Develop and maintain good working relationships with external stakeholders, including clients, consultants and contractors

Job Requirements:

• Degree in Civil / Structural Engineering / Construction Management or its equivalent
• Minimum 10 years relevant working experience
• Able to manage teams well and meet project timelines

• Supervision of workers and subcontractors on daily site activities
• Keep track of the site schedule to ensure works are on time
• Ensure safety matters on site and quality of completed works
• Compliance to safe work procedures and maintain good house-keeping