Job Description

• Responsible for customer fulfillment satisfaction and responsible for feasible project delivery and contract fulfillment.

• Make and execute the Key-account customer service strategy. Develop targeted customer service strategies based on local business situations and customer requirements to ensure that the service strategies for Key-account customers can reach consensus within and around the team and build an ecosystem that matches industry service strategies.

• Understand customer service pain points and requirements, explore and expand business opportunities, and design and provide service solutions that meet customer requirements.

• Participate in project strategy development, bidding, and negotiation, develop and implement the fulfillment & delivery strategies, mitigate fulfillment risks, and ensure project deliverability.

• Oversee and coordinate internal resources and ensure that the delivery and service quality meet the standards, and meet customer requirements for project delivery and network maintenance.

• Align with customers' strategies and organizations, and build high-performance service teams Integrate mainstream quality ecosystem resources (such as certified service provider / sub-contractor)

Job Requirements

• Bachelor's degree either in computer science, business administration, engineering, or a related discipline with an information technology focus;

• Self-initiative to take the responsibility of a task and learn new products/technologies

• The candidate shall be adaptable and flexible to the tasks or job scope being assigned.

• Internal training on product knowledge and on-the-job training will be provided.

My client, a corporate banking client is looking to grow their IT team. You'll play a pivotal role in developing and executing IT plans for Anti-Money Laundering (AML) domain. Reporting to a Senior Team Lead.

Role

• Formulate plans for the AML domain in collaboration with senior management
• Collaborate with Product Owners and Transformation teams to identify and address business needs and pain points
• Lead business analysts in co-creating business requirements to define the scope of projects
• Collaborate with Engineering and Architecture teams to outline IT solutions
• Develop project plans, including identifying resource requirements, establishing project schedules, and estimating budgets
• Support Product Owners or Project Sponsors in formalizing and presenting Project Charters to senior management for approval
• Lead project managers in the end-to-end execution of projects, from initiation to closure
• Mentor and coach project managers and business analysts within the team
• Support L1 and L2 teams to manage production applications owned by the team

Qualifications:

• Bachelor's degree in Information Technology, Finance & Banking, or commerce
• Minimum of 10 years' experience in the banking/FI environment, with 8 years' experience in Investment or Corporate Banking Domains and regional (Asia Pacific) experience preferred
• Solid understanding of AML and KYC products and operations
• Familiarity with Asia Pacific banking regulations and rules
• Proven technical knowledge and experience in banking business process re-engineering and solution design
• Strong understanding of solution architecture, design patterns, and best practices in business-technology solutioning
• Demonstrated experience in stakeholder management, including interactions with C or C-1 suites
• Excellent cross-functional collaboration skills, relationship-building skills, and the ability to achieve results with stakeholders in a collaborative manner
• Outstanding communication and presentation skills
• Proven ability to manage external partners and vendors
• Ability to lead cross-workstream(s) and offshore vendor delivery team(s)
• Professional certification in ITIL/ITSM or PMP is a plus

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

The Cognizant Difference – Helping our Clients Win In Digital At Cognizant Consulting, our consultants orchestrate the capabilities to truly change the game—across strategy, design, technology and industry/functional knowledge. Our strategy is built around elevating business and industry understanding of the aspirations and unique abilities of our clients and by building these relationships based on trust and value.

Summary of Role

Cognizant is looking for an senior and experience consulting lead focusing on Insurance industry for the ASEAN market. The individual should come with strong consulting background in Insurance. He or she will be a trusted advisor to our insurance clients on their platform and digital transformation journey.

Role Responsibilities

▪ Engage with Insurance clients on their most important and challenging business and technology issues - addressing and solving their priority problems

▪ Closely work with clients in conceptualizing and implementing transformational solutions that is aligned towards their strategic goals

▪ Advise and provide solutions to improve Business KPI’s, Processes and Operating models

▪ Define and drive ‘As Is’ and ‘To Be’ process/operating model discussions

▪ Build strong relationship at CXO levels

▪ Support project team in constructing business case and benefits realization plan, analyzing the proposed solution to deliver the desired business outcome and associated project costs

▪ Provide client-centric consulting solutions; coaching and guiding senior client stakeholders on complex technology-related business issues

▪ Perform role of Insurance Business Architect, own and build business solution for large deals / pursuits and to present solutions / proposals to clients

▪ Work with market teams in building ASEAN Market strategy for Insurance

▪ Evaluate Insurance market trends and build eco system of partnership for Insurance

▪ Sell and deliver consulting and business analysis engagements for Insurance

▪ Drive and Build domain assets and reusable consulting framework for the market

▪ Drive consulting and requirement workshops

▪ Drive thought leadership initiatives for the Market and build mindshare through Publications, Industry conferences and seminars

▪ Build and manage Insurance Consulting practice for the market

Skills & Experience

▪ Proven experience, Min 12 yrs in consulting, project delivery, business architecture, managing relationships at senior levels within top listed Insurers - in areas such as digital, platform and processes

▪ Strong background in Insurance Sector (From a Strategic, Operational and Technology perspective)

▪ Strong experience in ASEAN Insurance markets

▪ Experience in handling major LOB’s of Insurance – Life, P&C, Re-insurance and Health

▪ A strong track record leading client advisory, technology selection and solutioning and a hands-on role in leading complex transformation engagements

▪ Experience in Insurance COTS product consulting including fit-gap assessment, roadmap, data migration and implementation

▪ Experience in consulting and execution of digital transformation programs

▪ Experience in building business solution and lead the transformation track for opportunities

▪ Strong communication skills, both written and verbal, ability to build strong relationships with a range of clients at executive leadership level

▪ Experience in selling and delivering consulting assignments

▪ Possess leading Industry certification in Insurance

▪ Possess people management skills including driving team’s performance, mentoring teams and build strong Insurance practice

▪ Exceptional quantitative, analytical, and financial modelling skills

Job:

• Responsible for the design, planning and the implementation of entreprise financial technology solutions.
• Support to the clients through liaison with our Service Operational Center and Engineering Teams, Vendors, Architecture, Analysis of Critical cases and Design of a key compliance components.
• Research and implement best practices framework/capabilities model that will control costs, provide higher quality, and/or increase predictability of service delivery.
• Interface with Operational/ Support Leads, Project Managers, Pre-sales, and Sales assistance on new opportunities, work with senior members of stafff to provide technical guidance and direction for the products growth and service model.

Duties:

• Promoting the full TDS product and services portfolio demonstrating knowledge and professionalism to prospects and customers at both commercial and technical levels.
• Ensure the quality, completeness and best practices of project and support deliverables.
• Responsible for Technical and Pre Sales functions on behalf of TDS within the APAC region.
• Enable other trams on new foundational features and cutting-edge technologies.
• Coach engineers for service excellence during the project delivery and support activities.
• Act as Tier 2 escalation point for any customer voice recording support issues.
• Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related incidents and application of recommend product fixes.
• Advanced recording products administration and maintenance.
• Handling escalations and dealing with vendors’ R&D and patch development supervision.
• Capture and analysis of system logs and alarms.
• Advanced voice recording platform configuration and maintenance.
• Understanding the impact of change to our systems and recommending appropriate steps to avoid adverse impact.
• Production of Method statements, scope of works or similar planning around change control.
• Liaison and escalation for technical support including internal Tier 3 team and manufacturer when appropriate.
• Assist with training and deployment of NICE/Verint Systems or other voice recording technologies.

Profile:

• 8+ years experience in the field of software/field/implementation engineering on NICE/VERINT products and associated software applications.
• Experience with Microsoft SQL Server MySQL databases.
• Excellent oral and written communication skills with effective presentation experience.
• High levels of Technical Support skills in order to support the client with determine the right solution for their environment.
• Detail-oriented and highly organized person.
• Experience of working within an ITIL environment and global operations teams.

Working on an exciting opportunity with a leading technology MNC with offices across the globe. This newly created role will provide additional legal support to their dynamic team of lawyers for their payments business. Offering a range of products including consumer lending, mobile wallet services, credit offerings, payment processes and related digital financial services, the focus of this role will be on the APAC region.

The Role:

• Counsel the product & business teams on a range of issues including payments, financial regulatory frameworks, market development & expansion, and other legal matters.
• Conduct the necessary research and front the respective regulators/authorities.
• Structure, draft and negotiate key deals with financial partners.
• Actively collaborate with a wide variety of teams in relation to geographical growth, regulatory compliance, product & commercial development.
• Work closely with colleagues across the regional/global legal team to support the company's regulatory structure, strategic financial partnerships, and other legal matters.
• Stay updated on international regulations, consumer protection and general financial developments.

Successful candidates will possess:

• A recognized Law degree and a minimum of 7PQE, gained with the banking or regulatory practice of a top international law firm or in-house.
• Strong ability to work autonomously and independently and within multi-functional teams.
• The ability to work effectively under pressure in a fast-paced and global environment.

If you’re interested to apply for the position, please submit your latest resume using the 'Apply' function. Alternatively, you may reach out to Qianlin (Lyn) at [email protected] for more information.

EA Licence No. 16S7973 | Reg No. R1114259

A globally renowned corporation is expanding its legal team with the hire of a financial regulatory or banking lawyer to be part of a team advising on all matters relating to their regional fintech business. Working with a dynamic team of lawyers and stakeholders on all product related and regulatory compliance issues, you will gain exposure to a wide variety of regional digital financial services and products. This role offers a fantastic chance to pivot into the digital banking space. Applicants will need prior relevant experience with a top law firm.

Successful candidates will possess:

• A recognized Law degree and a minimum of 5PQE, gained with the banking or regulatory practice of a top international law firm or in-house.
• Strong ability to work autonomously and independently and within multi-functional teams.
• The ability to work effectively under pressure in a fast-paced and global environment.

To discuss this role in confidence, please send a copy of your CV to Lyn at [email protected] or submit your latest resume using the 'Apply' function.

EA Licence No. 16S7973 | Reg No. R1114259

Duties

• Collaborate with interdisciplinary teams to understand data analytics needs and study objectives.
• Lead data-driven projects and initiatives to develop analytical solutions using appropriate algorithms or tools, e.g., apply advanced machine learning models such as Random Forests, Gradient Boosting, Support Vector Machines and Neural Networks, etc.).
• Perform data extraction, cleaning, and preprocessing independently.
• Implement and deploy models in the analytics platform / clinical system and integrate with application workflow to support patient care and health services delivery.
• Work closely with requestors and/or stakeholders to drive adoption of analytics insights / model results into workflow.
• Document data analytics projects conducted, maintain the developed models, and assist to resolve requestors’ issues.
• Increase awareness of analytic work through high quality journal publications and conference presentations.
• Seek collaborations and apply research fundings.
• Conduct training and sharing sessions on data analysis and analytics.
• Take accountability in considering compliance to policies, guidelines and regulations and take appropriate steps to mitigate the risks.
• Highlight potential concerns to Supervisor and/or risks and proactively look for the risk management practices.
• Provide prompt feedback to Supervisor in anticipation of work-related problems.
• Perform general administrative duties as required.
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department.

JOB REQUIREMENTS

• Minimally Degree in Data Science, Statistics, Computer Science, Computer Engineering, or equivalent disciplines with extensive use of data for analysis
• Minimum 5 years of experience in the development and implementation of data science solutions in healthcare system.
• Ability to design and execute complex experiments.
• Strong proficiency in Python, R, JAVA, HTML etc. and big data technologies like Hadoop or Spark.

Interested and qualified candidates , please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

About us

Being a pivotal role in the concept to production of a Dyson Designed Battery Cell puts the Energy Storage Development (ESD) team at the heart of this exciting journey. The Team will translate early concept directions into fully developed, optimised & validated solutions to make at high volume for the next generation of Dyson products.

About the role

This role forms key technical contribution of the Cell Verification and Validation for next generation battery cell development and realisation. Develop, improve and optimise comprehensive cell testing capability and methodology to ensure all cell requirements are fully evaluated with effective data analytics.

A successful candidate will have technical skills with hands-on approach to drive existing/ upcoming cell testing equipment stabilisation, fixture modification and analytical /statistical data processing to develop comprehensive cell test methodology and data analytics. The role will report to the ESD Application team.

• Be a key technical contributor of the Dyson battery cell verification and validation to develop, improve and optimise cell test methods for cell energy, power, reliability and safety evaluation in a precise and efficient manner.
• Ensure all cell testing meets the necessary methods to gain approvals in conjunction with the product/pack/cell design and compliance engineering.
• Be responsible for testing capability development which involves equipment specification refining, technical discussion with suppliers, equipment installation, commissioning, modification and improvement.
• Devise and set up cell testing fixtures with flexibility and efficiency for various dimensional cells.
• Conduct comprehensive hands-on cell evaluation and share clear summary of the test results with teams on time to accelerate cell technology development.
• Utilise analytical programming tools and statistical process control for effective data extraction, processing, visualisation, analytics, dashboards and report management.
• Create and update documents for cell test methods, standard operating procedures, risk assessment.
• Challenge and develop Dyson engineering practices to continuously improve on efficiency.

About you

Experience / Requirements:

• Experience of Energy Storage cell verification and validation technical matters.
• Knowledge of electrical test equipment used in battery cell testing or equivalent.
• Experience of new equipment set up including specification definition, technical discussion with suppliers, installation, factory/site acceptance test, modification and improvement.
• An ability to execute hands-on battery cell evaluation in a safe and compliant manner.
• Skills of analytical programming tools (Python, Matlab, R, Excel VBA etc.) and statistical process control tools (Minitab, JMP etc.)
• Documentation skills to summarise test methods, technical reports, standard operating procedures, risk assessment and RFI/RFQ.
• An ability to work on several tasks concurrently without losing focus.
• Good organisational skills with methodical and detailed approach.
• Persistent approach to problem solving and an inquisitive nature.
• Must demonstrate a passion for working for Dyson.

Desirable:

• Appreciation of relevant Battery technology or battery products across the industry.
• Understanding of cell design, chemistry and manufacturing process.
• When required, travel to other Dyson facilities in Asia/UK for project engineering build support.

Qualifications / Professional Memberships:

• Educated to Degree level (Engineering, Scientific based)

Job Summary:

The Engineer/Senior Engineer (Information Security) ensures the integrity of information systems by conducting security analyses, developing and maintaining corporate security policies, collaborating on vulnerability assessments, executing awareness training programs, investigating incidents, and working towards international accreditations, demonstrating expertise in information security, risk management, and strong analytical, communication, and interpersonal skills.

Job Description:

• Analyze IT activities to ensure proper security measures are in place and enforced.
• Develop and maintain corporate security policies, remediate identified risks, and implement security measures to safeguard information systems.
• Collaborate with the in-house vulnerability assessment team to identify weaknesses, risks, and protection requirements.
• Execute information security and risk management awareness training programs.
• Investigate corporate incidents related to information security, identify threats and impact, and plan remediation.
• Collaborate with relevant units to achieve/maintain international accreditations such as ISO 27001, ISO 27017, ISO 27018, CREST, and SOC2.

Job Requirements:

• Bachelor’s Degree in Information Security/Cyber Security/Computer Science or equivalent.
• Minimum 3 years of relevant working experience.
• CISA/CISM/CISSP or similar certifications are advantageous.
• Solid understanding of enterprise information security and information risk management.
• Excellent analytical skills for risk identification and recommending treatments.
• Strong written and verbal communication skills.
• Good interpersonal skills and a collaborative team player.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF
EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Description

• Industry/ Organization Type: IT / Consultancy (Real Estate/Property Management)
• Position Title: Business Technology Consultant / IT Support Consultant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Wellness Benefits
• Duration: Permanent

Key Responsibilities

• Provide Software Application support services and technical consulting for clients across Asia.
• Manage data services for clients across Asia.
• Capture business requirements, develop specifications and perform software customizations for clients.
• Document Process and Case Study for Knowledge Base.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Computer Science or Information Technology or equivalent.
• Minimum of 1-2 years of experience with IT/Technology is required.
• Knowledge of SQL is required.
• Knowledge of report writing tools such as Crystal Report, SQL Server Reporting Service (SSRS).
• Good troubleshooting techniques to identify and document root causes of software issues.
• Real Estate industry knowledge and/or Accounting knowledge are an advantage, but not mandatory, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65853 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role and Responsibilities - Change Manager

The objective of this role is to ensure that all BAU changes, enhancements and project implementations going into the production environment do not disrupt or cause any risk to the existing production environment.

• Manage day-to-day review and approval of normal and emergency change requests.
• Investigate change violations / unauthorized change requests and ensure that all cases are properly documented, reviewed and signoff by MDs. Ensure disciplinary actions are followed up and enforced accordingly.
• Chair, review and assess the risk of all changes for weekly Regional Production Change Control Board (RPCCB) meetings.
• Prepare the list of change requests with required details for Quality Assurance (QA) review and chair the weekly QA review meeting involving the Chief Technology Officers (CTOs) and Technology Senior Management.
• Ensure compliance and review justification of change requests during heightened/freeze periods for approval.
• Resolve any identified or escalated change process or change request related issues, liaising with necessary stakeholders such as Application Support, Infrastructure Support, LOBT Change Managers and Enterprise Change Teams.
• Analyze, review and oversee creation and availability of change management related reports/slides for change process, operational metrics, KRI etc.
• Assess, review and validate the justification and risk/impact assessment especially for major changes, changes on application under change freeze or changes to be deployed during the heightened period.
• Oversee completeness and integrity of information collected to conduct daily operations.
• Establish measurements and targets to improve process effectiveness and efficiency.
• Act as an escalation focal point for all parties involved in the change process.
• Review and approve requests related to system access matrix (change requester, change implementer, change approver etc).
• Front audit request for information (RFI) and review/validate the responses to the RFIs.
• Involve in project management for migration of current in-house developed ITSM system to new ITSM tool to be identified.
• This is a 24x7 standby job role, and candidate must be willing to take calls and attend to emergency or adhoc work whenever required. The 24x7 standby will be on a rotational basis.

Requirements for skills and experience - Change Manager

• Working experience of 10 to 12 years, preferably with exposure in area of IT Change Management.
• Experience in development or support of IT application or infrastructure.
• Experience in Agile, Scrum or Kanban methodology to manage IT project or operation.
• Skills in project management or experience in leading/managing a team.
• Strong in analytical thinking, data analysis and being detailed, process and audit oriented.
• Skillful in using MS tools especially MS Excel and Powerpoint to prepare management presentation deck.
• Possess relationship-led quality, yet strong and firm with stakeholders especially in process compliance.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

JD:

Company Background

The Company is an 8-year old POS and digital technology/hardware/software subscription company in the F&B industry. The Company also provide central kitchen services to the POS users.

Role and Responsibilities:

- Set and achieve quantifiable sales targets.

- Sales activities include selling additional new products and solutions to existing customers but also to add new customers.

- Maintain a customer database that is updated frequently and used as a sales tool.

- Developing sales promotional packages, if needed.

- Manage and propose a sales budget.

Requirements:

- Industry and F&B or retail category POS and software category sales.

- Marketing and sales experience in the Food & Beverage industry or IT/software industry.

- The candidate must have experience with large F&B customers with 20+ retail stores/restaurants.

- The ability to work as a team while working virtually using the phone and video calls

- Strong interpersonal & communication skills with high energy, highly organized, and an aspirational person.

- Degree in a 3-year college, and/or Certificate(s) in Sales and Marketing is preferred but not a must.

- 5+ years of work experience and virtual work experience.

Compensation

At market rate for the position OR above market rate commensurate with the candidate’s qualification.

Contact: [email protected]/ +63 92238328

Your Responsibilities:

• Participate in various business meetings to gather technical requirements, propose architectural designs, and review quotations/proposals from our vendors/partners
• Oversee the strategic direction and approach of programs spanning various projects and component activities, fostering stakeholder support for plans, commitments, and changes.
• Aid business stakeholders in breaking down intricate business requirements into Epics and User Stories, facilitating seamless delivery by Technology teams through respective backlogs with minimal cross-product coordination.
• Lead program delivery, governance, and reporting to stakeholders, including the Product owner in the business, the head of a service line, or Product within Technology.
• Champion the implementation of Agile methodologies within Technology teams (e.g., Scrum, Kanban, Lean), aligning with corresponding transformation frameworks at the organization.
• Ensure the technology program aligns with overarching strategies and contributes to the achievement of strategic objectives.
• Monitor the adoption and adherence of all Technology practices and associated tools within the Programme.
• Effectively manage program budgets, encompassing headcount and capitalization of software delivery.
• Handle negotiations and management of third-party contracts with Technology suppliers, overseeing service agreement monitoring.
• Drive the development and promotion of the technology portfolio and project management practices.
• Take charge of reporting progress, issues, dependencies, and risks to committees, providing recommendations to influence decision-making and ensure continual progress towards delivery and benefits realization.
• Collaborate closely with developers, engineers, user experience designers, program managers, business and QA analysts, and senior business stakeholders on a daily basis.
• Facilitate coordination among internal and external teams, assess pre-integration tasks, and define the necessary collaboration required to navigate the roadmap.

Requirements:

• Bachelor's or Master's degree in Science, Business Administration, or Social Sciences with a focus on psychology, economics, finance, accounting, or a related field.
• Demonstrated expertise in large-scale technology migration and integration is highly desirable.
• In-depth understanding of General Insurance product manufacturing and distribution processes, spanning end-to-end technology knowledge.
• Proven experience in managing extensive programs within a global environment, showcasing a robust track record of successful business and IT delivery across global, regional, and local structures.
• Background in the Insurance and/or Financial Services Industry.
• Ability to assess processes and system use, emphasizing Key Performance Indicators (KPIs) for progress tracking and change management.
• Proficient in developing collaborative relationships with internal and external stakeholders.
• Capable of aligning programs with a clear vision to achieve business success.
• Value-focused mindset, dedicated to delivering measurable business value, ensuring customer satisfaction, and optimizing Return on Investment (ROI).
• Excellent interpersonal, influencing, persuading, and communication skills, applicable across various channels such as written, spoken, workshops, and presentations.
• Exceptional team leader and player, capable of inspiring others to take action.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration number : R23113094 , Ashwin Rajiv Karamchandani

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Key responsibilities:

• Attend pitch sessions and discussions with universities, research institutes, professors and researchers.
• Screen technologies, conduct market research and due diligence.
• Prepare investment papers for investment committee approval
• Plan regional sourcing strategies of high quality patented technologies
• Management of relationship with tech transfer offices
• Work closely with Professors and Researchers to create business model and go-to-market strategy

Requirements:

• Preferably with PhD/Master’s degree in the field of engineering and materials science
• Desire to be part of a small team and make a big impact
• Passion for and a deep understanding of the tech industry
• Self-starter, ability to thrive and perform in an unstructured environment
• A tangential thinker with an Investigative mindset and insatiable curiosity
• Interest/experience in the field of sustainability and semiconductor will be a bonus

Job Description:

• The core mission of Singapore Airlines (SIA) Digital Innovation Lab (DIL), also known as KrisLab, is to drive the digital innovation strategies and initiatives, enabling SIA Group to be the leading digital airline.
• DIL is focused on building an innovation culture across SIA Group, solving business units’ challenges and building ideas to implementation.
• SIA digital innovation is focused on delivering business impact at speed through partnerships with Business Units (BUs) and global innovation communities and innovators.
• A strong, execution-focused team that drives innovation from an idea through prototype development, Proof of Concepts (POC) to validate business case and technology feasibility and to launch an idea to the market is critical.
• Your role as a Technology Development Engineer is to drive the development of digital ideas submitted by SIA Group staff and also through the BUs through DIL innovation programs to deliver impactful business outcomes and support the building of an innovation culture in SIA Group.
• Key Responsibilities include: Technology Development and Support.
• Managing the ideation and prototyping process for digital ideas submitted by SIA Group staff and BUs, employing the build-measure-learn concept.
• Manage the ideas pipeline, evaluate, groom, and validate ideas submitted.
• Validate ideas/prototypes through various means such as interviews, user testing.
• Partner with SIA Group staff and/or BUs to drive the articulation of impactful problem statements and design low-fidelity prototypes or wireframes for validation.
• Evaluate, engage and supervise the internal development resources, start-ups and/or technology partners to build high-fidelity prototypes.
• Prepare and assist staff with pitches to senior executives/management and key stakeholder.
• Perform overall project management for qualified ideas from prototyping through the MVP stages.
• Design, set up and institutionalise the technology development standards, practices and processes for ideation, prototype and POC solutioning, put in place and manage the requisite digital toolboxes and sandboxes (hardware/software) in KrisLab to support such developmental and solutioning efforts.
• Partnership Engagement to drive technology development.
• Facilitate discovery of new and emerging technologies, articulate relevance and contextualise use cases to BUs.
• Coordinate with external open innovation communities and partners (e.g. Institutes of Higher Learning (IHL) research institutions, incubators and accelerators, VCs, etc.) 3. Business Engagement to drive corporate innovation and intrapreneurship.
• Develop strong relationships with BUs and IT to establish deeper understanding and better articulation of business opportunities, customers’ and business pain points, immediate and longer-term business pain points and challenges.

Requirements:

• A degree in a technology related discipline, preferably with good project management experiences applying Agile, Design Thinking, and Lean Start-up methodologies.
• Execution-oriented, proven track record in executing projects.
• Practical development experiences with programming in languages, e.g. JavaScript, Python and their related frameworks.
• Fast and independent learner, proactive and willing to pick up new technical skillsets.
• Good grasp of technologies (e.g. Augmented/Virtual/Mixed Reality, Internet-of-Things, 5G, Artificial Intelligence, Analytics, Blockchain, Metaverse) and their use cases.
• Possess exceptional EQ and AQ, creative and passionate to see ideas become reality, strong facilitation, negotiation and influencing skills.
• Possess ability to engage and communicate ideas and concepts simply and effectively across levels of the organisation.
• Experiences working in start-ups, incubators and/or accelerators and/or aviation and travel industry will be advantageous.
• Preferably with 2-5 years of related working experience.
• Fresh graduates are welcomed to apply.

As a Client Service Technology Operations Analyst in Payment Solution Center, you will be part of the passionate and high performing team that supports a diverse product portfolio at the forefront of emerging payments solutions.

The Payments Solution Center provides 24/7 support to clients that leverage digital, end-to-end solutions that help them manage their business and working capital. In this role, you will support the Bank’s internal & external clients utilizing various API based services for payment initiation and reporting, make sure the clients’ inquiries are addressed on day-to-day basis as per business expectations based on the complexity of the issues across multiple products and line of business.

Job Responsibilities

• Work with minimal direction/independently, keeping management informed of progress and escalating issues.

• Own/Manage work queues (phone/email/internal case), required daily tasks and established service level agreements, and troubleshoot and investigate client technical and transactional inquiries.

• Proactive outreach to clients and internal partners to address processing errors or in support of platform changes.

• Safeguard sensitive and/or client Personally Identifiable Information (PII) while ensuring timely escalation and reporting of potential fraud or security breaches as per policy.

• Deliver exceptional client experience, while maintaining all the business requirements including controls, advocating on behalf of client to ensure client needs are met when working with business partners.

• Support the development and maintenance of policies, procedures, and training materials.

• Ensure client satisfaction and confidence in JP Morgan’s service offering, based on Client Satisfaction (CSAT), is at or above departmental standards.

• Occasionally work on weekend occasionally to provide service our clients in different location.

Required Qualifications, Capabilities, and Skills

• Advanced/Specialist/Management/Graduate Diploma or equivalent is required; Fresh graduates can be considered.

• Flexibility to work in a hybrid work environment, across various shifts, and holidays where supported markets are open.

• Intermediate MS Office and standard PC skills with the ability to learn and support digital platforms and products and ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.

• Able to build and maintain good working relationships with business partners. Mobilizing resources across teams when needed to address client concerns.

• Able to effectively manage operational risk through adherence to established procedures and controls.

• Effective communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance.

• Professional Mandarin Language skills are required to provide service to our Chinese clients.

Preferred Qualifications, Capabilities, and Skills

• Prior Client Service experienced would be an added advantage.

• Able to maintain awareness of multiple work streams simultaneously and translate complex technical information into simple terms.

• Effective analytical approach and complex critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=05cfccdbceb797455830efae0c81484d

• Explore and embrace technological advancements to enhance operational efficiency and effectiveness, while delivering added value to our customers.
• Develop and optimize the capabilities and processes of our global logistics systems.
• Initiate new logistics projects and innovative initiatives, addressing pain points, issues, and risks by identifying suitable digital solutions.
• Stay abreast of the latest technology trends, proposing new and emerging technologies and potential partnerships within the logistics industry.
• Create and manage a detailed project schedule and work plan.
• Collaborate with IT professionals to implement efficient systems.
• Regularly update various stakeholders on our strategy, any necessary adjustments, and our progress.
• Craft functional specifications for proposed solutions.
• Utilize analytic methods and tools to monitor Key Performance Indicators (KPIs), report on supply chain performance, and gain insights to understand, predict, and control logistics operations and processes.

Requirements:

• Bachelor’s degree in Logistics/Business Management, Information Technology or equivalent
• 4 years or above experience in Business Transformation and Global Logistics Operations.
• Excellent knowledge of Supply Chain Processes (warehouse management, inventory planning, logistic domain)
• With System Implementation experience.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Support business stakeholders and users with project management and analysis for shared applications.
• Review and refine requirements and specifications for proposed solutions.
• Act as the main point of contact for Workday-related queries and issues.
• Manage project planning, software implementation, and troubleshooting.
• Stay updated on Workday features and best practices.
• Collaborate with external partners and HR and IT teams globally.
• Resolve issues related to company-supported applications.
• Create project documents and ensure timely delivery of requirements.
• Apply security principles to data analytics.
• Assist with data management and privacy compliance in the HR system.

Requirement

• Bachelor or Diploma in HR or equivalent
• 3 years of relevant experience in HRIS, Project Implementation and Workday
• Meticulous and attention to details
• Team Player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage IT Security Protection System, address technical and security issues, and perform Health Checks.
• Review and enhance IT security policies, procedures, and documentation based on industry standards.
• Enforce IT Security Policy compliance, assess security posture, and recommend measures to mitigate threats.
• Develop and enforce security policies to safeguard against unauthorized access and potential threats. Configure and manage IPSEC for secure communication and maintain Access Control Lists (ACLs).
• Implement POA to enhance network security and address vulnerabilities. Develop Plans of Action (POA) based on specific requirements and execute them efficiently.
• Implement and enforce IT security policies on firewalls to safeguard the network infrastructure. Manage and maintain various firewall platforms, including ASA, Juniper SRX, Fortinet, and Palo Alto.
• Utilize network monitoring tools such as SolarWinds, Manage Engine, Netflow, Cacti, and Tivoli to ensure proactive network management and security.
• Analyze and resolve complex network problems, ensuring minimal impact on business operations. Provide comprehensive network support, ensuring smooth operations and quick issue resolution.
• Support Cyber Security Incident management and response for both internal and external parties
• Collaborate with cross-functional teams to address network-related challenges and implement effective solutions.
• Leverage these tools for real-time analysis and reporting on network performance.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in information security and network administration. Familiarity with industry best practices and emerging trends in information security.
• Proficient in Cyber and Network Security Management, IT Compliance and/or Risk Management. In-depth understanding of IPv4, Network Address Translation (NAT), Address Resolution Protocol (ARP), and Dynamic Host Configuration Protocol (DHCP).
• Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching, firewall and etc
• Experienced with Gemalto, RSA, Splunk, SEP and other cybersecurity technologies is advantageous.
• Certification in cybersecurity and/or network design (e.g. SSCP, CISSP, CCNA, CISA)
• Strong understanding of ISO27001 and/or PCI Data Security Standards.
• Strong project management and communication skills (written and spoken)
• Be on standby to provide support for critical security alerts and incident management outside office hours.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility

• End to End handing of Finacle application production incidents with work ranging from incident analysis, driving recoveries along with interfacing systems, communicate on major incidents, Code fix, SIT Testing, UAT Test planning (Scope, duration), review production changes before deployment Source promotion to production
• Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils
• Automation of manual activities/ processes and system health checks for production teams and ensuring SLIs/ SLOs are met
• Working in a stretch role to take forward production issues from analysis to production fix/deployment
• Follow production support processes and giving input to strengthen time to time
• Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment
• Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management
• Coordinate recurring issues and ensure long-term resolution through proper incident and problem management
• Working with various teams like infrastructure, development team to resolve, analysis of root cause for complex issues and outages
• Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production.
• Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews.
• Work with Risk team to respond timely to Audit & Risk RFIs. Manage audit walkthroughs
• Must have Good functional knowledge of FINACLE v10.x & v11.x in CASA (Retail and Corporate), Loans, Collaterals, CASA/ TD, WMS, Payments, and interfaces modules.
• Must have Good functional knowledge on Customer Master systems – Finacle and non-Finacle (e.g., Microsoft CRM, Salesforce CRM etc. or in-house Customer Master/ MDM systems)
• Analyze incidents in Finacle and customer master systems and providing solution/work around for the issues independently

Requirements

• Strong experience in the Banking industry with experience in Run-the-Bank (RTB) lead role with a proven track record of working in Finacle environment
• Experience in Finacle application in code development and fixes (Finacle scripting, product, JRXML, Reports, etc). . Should be conversant with the various production deployment methodologies
• Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment.
• Pro-active capacity monitoring & observability of production Infrastructure, automated alerting, performance monitoring and reporting tools
• Automation of manual tasks in a core banking ecosystem
• Build and maintain production monitoring and automation solutions
• Build and implement service improvements. Identify, measure and report performance trends – SLIs/ SLOs/ SLAs periodically and improve systems performance and associated performance KPIs
• Good knowledge of infrastructure technologies used, with focus on AIX/ Linux/ Openshift/ Oracle/ Postgres/ MariaDB/ Java in a large Banking environment
• Knowledge of AppDynamics/ ELK and other log/ application monitoring tools and exposure to building Dashboards for monitoring
• Knowledge of Python. Exposure to building Dashboards
• Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment
• Strong team player, effective at communicating internationally and used to working closely with remote teams
• Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance.
• Present facts and recommendations effectively in oral and written form
• Pro-active, independent, resourceful, and able to work in a team
• High attention to detail with focus on understanding the issues with finding solutions

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We are seeking an experienced Java Backend Developer to design, build, and configure applications that meet business process and application requirements. The ideal candidate should have a solid understanding of test-driven development, continuous integration, and continuous delivery, both in principle and in practice. The candidate should possess the ability to create unit tests, integration tests, and integrate with continuous integration and code coverage tools to ensure high code coverage.

Responsibilities:

• End-to-End Development: Take ownership of developing end-to-end features of a system, spanning from user experience to backend code.
• Innovative Solutions: Utilize development skills to deliver innovative solutions that contribute to improving the services provided to our clients.
• Test-Driven Development: Implement and adhere to test-driven development practices, creating unit tests and integration tests to ensure robust and high-quality code.
• Continuous Integration and Delivery: Integrate with continuous integration and code coverage tools to maintain high code coverage and facilitate efficient and reliable software delivery.
• Communication and Interpersonal Skills: Demonstrate excellent organization, communication, and interpersonal skills while collaborating with cross-functional teams.
• Analytical and Problem-Solving Skills: Apply strong analytical and problem-solving skills to work effectively in an unstructured, fast-paced environment.
• Proven experience in application development with a focus on end-to-end feature engineering.

Requirements:

• Proficient in languages relevant to Java Backend development.
• Solid understanding and practical application of test-driven development.
• Experience with continuous integration and continuous delivery principles.

This is a 12-month contract on a full time basis.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

We are seeking a talented and motivated Frontend/Full-stack Developer with expertise in React (for frontend) and Java/Java Springboot (full-stack development). As a key member of our agile development team, you will play a crucial role in building and testing high-quality software applications. The ideal candidate is passionate about delivering exceptional user experiences and is proficient in both frontend and backend development.

Responsibilities:

• Agile Development: Collaborate with cross-functional teams in an agile environment to deliver top-notch software applications, ensuring high-quality and timely delivery.
• Software Engineering Practices: Adopt and implement proven software engineering practices, including pair programming, code reviews, and test-driven development, to maintain and enhance code quality.
• End-to-End Development: Take ownership of developing end-to-end features of a system, from designing user experiences to crafting robust backend code, ensuring seamless integration and functionality.
• Innovative Solutions: Utilize your development skills to deliver innovative solutions that enhance our clients' services, demonstrating a commitment to continuous improvement and staying abreast of industry best practices.
• Cloud-first and Agile Mindset: Embrace a cloud-first and agile mindset, leveraging new technologies to address challenging business problems and contribute to the evolution of our technical stack.

Requirements:

• Proficient in React for frontend development.
• Strong expertise in Java and Java Springboot for full-stack development.

This is a 12 month contract on a full time basis.

Our client is a leading regional bank looking for an experienced incident manager to set-up and improve the bank's technology operations across the the APAC region.

The ideal candidate will play a key role in creating an incident management framework and target operating model. This includes planning and allocating resources to implement this framework across all countries in the region. Furthermore, the candidate will be responsible for ongoing governance and reporting to keep key stakeholders informed.

Responsibilities:

• Ensuring the stability and reliability of production systems, minimizing downtime, and promptly addressing any issues affecting banking operations.
• Defining and meeting SLAs for incident response and system availability in alignment with business requirements and expectations.
• Overseeing the incident management process and guiding team members in resolving incidents within defined SLAs.
• Prioritizing incidents based on their severity and urgency.
• Establishing clear escalation procedures for critical incidents to ensure a swift response and resolution.
• Responding to reported service incidents, identifying their causes, and initiating the incident management process.
• Collaborating with application and infrastructure delivery teams to establish robust monitoring systems for proactive issue identification.
• Leading and managing a high-performance culture within a team of IT operation teams, providing guidance and training.

Requirements:

• Possess a degree in an IT-related field
• Demonstrate outstanding communication and interpersonal skills
• Exhibit strong problem-solving, analytical, and time management capabilities
• Bring substantial experience in IT Service Management or a comparable role
• Have a track record of working with platforms like ServiceNow
• Showcase excellent managerial skills and the ability to collaborate effectively with team members across the organization
• Japanese speaking skills are necessary to liaise with stakeholders based in Japan

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).