Scrum Master

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Scrum Master to lead the implementation of payment engine platform, including successful integration of the platform with ecosystems

Responsibilities:

- Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)

- Remove impediments and protect the team from external distractions

- Coach the team on Agile methodologies and Scrum framework

- Ensure the team understands and follows Scrum values and principles

- Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.

Requirements:

- Proven ability to lead agile teams and manage delivery of complex, integration technology-related projects in a matrix organization

- Familiar working with product and service vendors, and with the onshore-offshore delivery model

- Proven track record to drive senior level discussions

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period."

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

HR Functions

• Collects, consolidates and prepares all local, regional and corporate HR reports and other reports for HR planning.
• Work in collaboration with business and regional HR team to identify training needs, recommends, develop and delivers appropriate management trainings.
• Review and improve the compensation policy to the specific situations of each company and market (e.g., Drives incentive schemes and improves existing).
• Monitor business process and secure the optimization of team’s resources and support the improvement of HR processes efficiency.
• Conduct salary surveys and benchmarks competitiveness of compensation and benefits in the region, develop and review salary structure.
• Provides guidance, timeline and coordinates the roll-out of Annual Performance Review exercise.
• Accountable for all HR policies and procedures, ensuring that the policies & procedures are designed, reviewed, monitored and implemented successfully.
• Provide consultation and advice to management on HR issues.
• Responsible to drive the development and implementation of the HR Business Partnering in alignment with organization’s needs.
• Works with managers to monitor and manage employee relations issues.
• Collects employee opinions and acts as bridge of communication between management and employees.
• Support HR team executes company activities such as team building activities, in house bonding projects.

Talent Acquisition

• Develop, implement, maintain strategies and processes to meet current and future business hiring needs, ensuring a positive experience for both internal and external candidates and stakeholders.
• Deliver key talent acquisition programs and initiatives in the region.
• Identify areas of opportunity and continuous improvement with a focus on experience and efficiency.
• Ensuring recruitment adheres to employment laws and regulations.
• Recruit talent and succession external pipelines for business-critical positions.
• Align with corporate talent acquisition on global frameworks, processes and tools.
• Coach hiring managers on the recruiting process, interview techniques, and selection criteria. Ensure managers have the tools needed to select the most qualified candidate.
• Be a subject matter expert for Talent Acquisition team in terms of sourcing channels, special job media campaigns, advanced search capabilities, pipelines.
• Work collaboratively across HR teams to achieve high synergy in talent attraction and cultivation efforts.
• Enable process enhancements to create positive experience for candidates.
• Oversee team responsible for delivery against company’s staffing goals, from identification of talent, to attracting candidates, assessment, and onboarding.

Requirements

• 10+ years of relevant experience, with at least 5 years HR experience in management level, preferably in internet / ecommerce industry
• Hands-on experience on HR operations and management in Southeast Asia countries.
• Excellent written and verbal communication skills in both English and Mandarin to liaise with Chinese associate
• Working and practical knowledge of multiple human resource disciplines including talent acquisition, compensation practices, organizational design, performance management, employment laws, employee relations and diversity etc.
• Being highly familiar with the end-to-end recruitment process and have a good understanding of market insights and recruitment trends.
• Strong organizational skills and the ability to use independent judgment in prioritizing tasks, demonstrates the ability to solve difficult problems with effective solutions

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Requirements

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing local HR and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the HR and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Job Title: Senior Product Manager

Company:

Join our dynamic team at a global internet company renowned for innovation, rapid development, and a fast-paced work environment. As we serve millions of users worldwide, we seek a Product Manager with a global mindset, adaptability, and a proactive approach to drive high-impact results.

Job:

The App Product Manager will oversee the development, launch, and lifecycle management of mobile and web applications for a global audience. This role demands strategic planning, close collaboration with cross-functional teams, and the ability to make swift, data-driven decisions. A strong command of English is required, and proficiency in Chinese is preferred to better collaborate with our international teams and serve our diverse user base.

Responsibilities

• Product Strategy and Vision: Define and communicate the product vision, strategy, and roadmap aligned with business goals in a competitive global landscape.
  Conduct thorough market research and competitive analysis to shape the app’s strategic direction.
  Identify and prioritize user needs and pain points to guide feature development, enhancing user satisfaction and retention.
  
• Product Development and Management: Work closely with design, engineering, and other key teams to develop features aligned with the app’s vision.
  Prioritize features based on user needs, market trends, and technical feasibility, adapting quickly as new data emerges.
  Oversee the product lifecycle from ideation through launch, growth, and ongoing updates in a fast-paced environment.
  
• User Experience and Interface: Partner with UX/UI designers to create a seamless user experience tailored to a global audience.
  Use feedback and user research to continuously refine and improve app usability and functionality.
  Ensure all app features align with the intended user journey and global design standards.
  
• Data Analysis and Optimization: Track and analyze app metrics like retention, engagement, and conversion rates for a diverse user base.
  Leverage data insights to drive continuous improvement, ensuring the app’s competitive edge.
  Conduct A/B testing and other experiments to validate hypotheses and enhance user experience.
  
• Cross-functional Coordination: Act as the primary liaison between engineering, marketing, sales, and customer support teams worldwide.
  Coordinate product launches with speed and precision, ensuring alignment across all teams.
  Lead regular meetings to keep stakeholders updated on product status, timelines, and any challenges.
  
• Project Management and Execution: Set and manage product timelines, facilitating the timely delivery of updates and releases.
  Optimize project management processes to enhance efficiency and quality across global teams.
  Proactively address potential roadblocks to maintain momentum in a fast-paced work setting.
  

Qualifications

• Education: Bachelor’s degree in business, marketing, computer science, or a related field; MBA or relevant advanced degree is a plus.
• Experience: 5+ years in product management, ideally in mobile/web applications, with a demonstrated ability to thrive in a fast-paced, global work environment.
• Skills:Strong understanding of the app development lifecycle and familiarity with Agile methodologies.
  Excellent analytical skills with the ability to make data-driven decisions swiftly.
  Proficiency in product management tools (e.g., JIRA, Asana, or Trello) and analytics tools (e.g., Google Analytics, Mixpanel).
  Exceptional communication and leadership skills; fluency in English is required, and Chinese proficiency is preferred.
  Experience in user research and A/B testing is advantageous.
  

Preferred Skills

• Familiarity with the global mobile app industry, including trends and best practices.
• Knowledge of design thinking, UX/UI principles, and experience working with global design teams.
• Experience with app monetization models, such as in-app purchases, subscriptions, or ad-supported structures.

**Responsibilities:**

- Assist the sales team in achieving sales targets and goals.

- Negotiate contracts and close agreements to maximize profits.

- Handle customer inquiries and provide information about products/services.

- Assist in preparing sales reports and presentations.

**Qualifications and Skills:**

- no experience needed

- Fresh graduates and diploma holders are welcome

- Fluent in Chinese in order to liase with internal and external stakeholders

**Other Benefits:**

- Competitive basic salary.

- Flexible working arrangements to support your professional growth.

- Convenient location near Raffles Place MRT.

- Earn attractive sales commissions.

- Comprehensive medical benefits to maintain your well-being.

- 13th month bonus

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9721

Lead and Manage IT Audits:

• Plan, organize, and oversee IT audit assignments across various systems and departments.
• Ensure audits are aligned with the organization’s overall risk management strategy.
• Coordinate with internal and external stakeholders to ensure compliance with IT governance frameworks and security standards.

Perform Risk Assessments:

• Analyze and assess risks related to IT infrastructure, applications, and operational processes.
• Evaluate the adequacy of IT controls to safeguard against potential risks, such as data breaches, system failures, and cyber threats.
• Prioritize risk areas for audits based on impact, likelihood, and control weaknesses.

Execute IT Audits:

• Conduct audits to assess the effectiveness and efficiency of IT security measures and governance practices.
• Review system configurations, network security, access control measures, data management protocols, and disaster recovery plans.
• Document audit findings, identify gaps, and report on the adequacy and effectiveness of the organization’s IT controls and governance structures.

Recommend Process Improvements:

• Develop actionable recommendations to strengthen IT security, improve risk management processes, and enhance governance frameworks.
• Work closely with the IT and operations teams to implement suggested improvements and monitor progress.
• Advise management on industry best practices to maintain a secure and efficient IT environment.

Compliance and Reporting:

• Ensure audits comply with applicable regulatory requirements, industry standards (such as ISO, NIST, etc.), and internal policies.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Present audit outcomes to senior management and provide ongoing support to maintain a secure IT infrastructure.

Requirements:

• Degree in IT with 6+ years in IT audit, security, and control.
• CISA, CIA, CISSP preferred.
• Expertise in IT governance, risk, and audit.
• Proficient in multiple IT domains and technologies.
• Skilled in evaluating IT security and risk management.
• Knowledge of cybersecurity trends.
• Strong communication, analytical, and teamwork skills.
• 2 years contract
• 5 days work week
• Location Depot Road

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9722

Job Description & Summary

A career in Technology Risk & Quality will provide you with an exciting opportunity to support one of PwC’s key business strategies and contribute towards shaping the firm’s technology risk management strategies in an evolving technology landscape.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks associated with the procurement, development and use of technology solutions (including emerging technologies) internally by the firm or as part of the service delivery to PwC’s clients, in accordance with PwC’s policies and standards.

We are currently seeking a suitable candidate to join the team as a Manager. You will work with other team members to help various business and project teams navigate and comply with the requirements of the firm’s technology risk assessment and approval process for the procurement, development and use of new technology solutions. You will help teams to articulate technology risks for the technology solution and to engage with specialist functions in the firm to identify risk mitigation measures and manage risk.

As a manager, you will be expected to help ensure the firm’s compliance with various network technology risk management policies and standards which includes developing and maintaining risk and quality compliance processes, tools and templates.

You will be involved in a broad range of activities which includes working with internal and client facing teams across all the Lines of Service and specialist functions in the firm and the PwC network.

You will provide guidance to business and project teams to identify, assess and advise on the various aspects of technology related risks.

The role will include the following responsibilities:

• Review technology risk assessments and discuss issues with the Technology Risk Director and/or Risk & Quality Partner
• Provide sound advice to PwC professionals across the Assurance, Tax and Advisory practices as well as Internal Firm Services who seek Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Work closely with the Technology Risk Director to plan, design and implement technology risk management processes for the firm
• Provide support, education and training to staff to build technology risk awareness within the firm
• Prepare monthly reports and statistics for internal reporting

Preferred Knowledge/Skills:

• At least 5 years of experience within PwC, another Big 4 or mid-tier accounting firm or relevant industry
• Excellent oral and written communication skills with the ability to provide well-reasoned responses to all personnel grade levels in the firm and across the network
• Strong project management skills with the ability to manage multiple tasks and projects, even when under pressure
• Strong analytical and problem solving skills
• Strong stakeholder management skills
• Be open and adaptable to working in a changing environment
• An excellent team player with the ability to work well with other team members, including sharing and collaborating effectively with others, as well as creating a positive team spirit
• Possess the ability to empathise with the pressures and motivations of client facing colleagues and an ability to win their support with pragmatic advice to bridge the expectations of the business and the requirements of risk management
• Possesses a high level of accuracy and attention to detail
• Takes initiative but keep others informed of progress and escalate issues where appropriate;
• A drive to keep up to date in a fast-paced technology landscape and a sound understanding of how technology can drive efficiency, augment existing services and open new opportunities for the business
• Be an effective coach to junior team members
• Possess a keen desire and ability to learn and deliver timely and quality results to internal clients
• Past experience with technology risk management, general risk management, technology contract review, IT audits, internal audits or compliance will be advantageous, but not mandatory

Language requirement:

Fluency in both spoken and written English.

Responsibilities:

• Responsible for the research and implementation of related algorithms in the fields of task-based dialogue, open domain QA , and customer service Chatbot.
• Drive core technology development for LLM (especially for RAG and chatbot) continuously optimizing comprehension, reasoning, and generation capabilities.
• Collaborate with cross-functional teams, to integrate advanced LLM solutions into existing systems, ensuring seamless operation and maximum impact.
• Work closely with prompt engineers to refine and optimize prompt design, enabling more accurate and contextually relevant outputs from LLMs.
• Conduct cutting-edge research to stay ahead of the latest developments in LLM and AGI technologies, applying these advancements to solve complex business challenges.
• Develop scalable and robust LLM/RAG frameworks that can be adapted to chatbot, driving innovation and maintaining a competitive edge in the market.

Requirements:

• Programming skills, data structure and algorithm skills, proficient in C/C++ or Python programming language.
• Hands-on experience in the field of machine learning, especially in large language models (LLMs) and generative artificial intelligence.
• Excellent problem analysis and solving skills, and passionate about solving challenging problems.
• Stay ahead of the latest developments in LLM and AGI technologies.
• Passionate about technology, good communication skills and teamwork spirit.

The HR BPO Executive is responsible for supporting the delivery of outsourced HR services to clients, ensuring that HR processes like payroll, recruitment, benefits administration, and compliance are efficiently managed. This role requires strong attention to detail and a deep understanding of HR practices in Singapore, ensuring that services meet statutory requirements and client expectations. The HR BPO Executive will work closely with BPO team and clients to maintain high levels of service delivery.

Responsibilities:

Payroll Management

- Process monthly payroll for clients, ensuring accurate and timely salary disbursements, CPF contributions, income tax filings (IR8A/IR21), and other statutory submissions.

- Ensure payroll records are compliant with the Ministry of Manpower (MOM) and other local regulatory bodies.

- Handle payroll queries from clients and employees, providing accurate and timely responses.

Recruitment Support

- Assist in managing outsourced recruitment processes, including job postings, candidate sourcing, interview scheduling and interviewing, as well as coordination.

- Ensure all recruitment processes are aligned with local employment regulations, including proper documentation for new hires.

Employee Benefits Administration

- Manage employee benefits processing, such as leave applications, medical claims, and insurance enrolment, ensuring all transactions adhere to client policies.

- Handle employee benefit queries from clients and employees.

HR Compliance & Data Management

- Ensure client compliance with local labour laws, including MOM regulations, Fair Consideration Framework (FCF), and Employment Act.

- Maintain accurate and updated employee records in compliance with the Personal Data Protection Act (PDPA).

- Support clients in the preparation of statutory reports and audits.

Client Support & Service Delivery

- Serve as the first point of contact for client queries related to HR processes, providing prompt and professional assistance.

- Work closely with the Management Team to ensure service delivery aligns with client expectations and service level agreements (SLAs).

- Assist with onboarding new clients, ensuring a smooth transition into outsourced HR services.

Process Improvement & Technology Utilization

- Identify opportunities to streamline HR processes and improve efficiency using HR software systems.

- Support the implementation of new HR tools and systems for clients, providing training and ongoing support.

Requirements:

- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

- At least 2-3 years of experience in HR operations, payroll, or HR outsourcing, with a focus on Singapore labor laws and regulations.

- Experience in managing payroll via HR systems is highly desirable.

- CEI certified preferred

Skills and Attributes:

- Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.

- Discretion in handling sensitive information.

- Proficient in English and Chinese to liaise with Chinese associates.

- Customer-focused with strong problem-solving skills.

- Ability to work independently and as part of a team, with a high degree of accountability.

- Proactive, with the ability to manage time and prioritize effectively.

· Assist Chairman in manage daily operations of the Board of Directors, including organize meetings, convey information, etc.

· Track best practices in corporate governance within the industry and provide optimization suggestions to Chairman.

· Participate in discussions and implementation of the company's development strategy and major decisions, offer decision-making support to Chairman.

· Closely monitor regulations related to corporate governance, ensure company's governance mechanisms comply with regulatory requirements.

· Assist Chairman in handle governance matters related to the company's daily operations.

· Responsible in building of assistant office team.

· Maintain good communication with management and the Board of Directors, promote the effective implementation of corporate governance tasks.

Requirements:

· Over 5 years of experience in management or board secretary roles within the internet industry, IT, or SaaS software companies.

· Familiar with regulations related to corporate governance for publicly listed companies, with a deep understanding of governance mechanisms and best practices.

· Excellent communication and coordination skills, adept at handling complex corporate governance issues.

· Strong independent thinking and analytical abilities, capable of providing strategic advice to the company.

· Highly responsible, with strong professional ethics and a spirit of teamwork.

Details of the Division and Team:

As a Assistant Vice President for Technology in Cash Management team, you will partner with business, technology managers and Risk and Control team to create and maintain the application stack and execute strategical programs. You’ll be an integral part of the bank’s infrastructure, guiding the Corporate Bank Technology team through the engineering practices. You will enable the digital environment that helps our people share their knowledge, expertise and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you. Join us here, and you’ll constantly be looking ahead.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Oversee the acquisition and development of software systems in organisational units.
• Collaborate and communicate openly; pairing with colleagues to write software and solve problems.
• Engage directly with business stakeholders to elicit requirements and ensure that the software delivered is fit for purpose.
• Technical analysis, solution design, developing, unit testing, code review, architecture and API documentation.
• Engage with QA to prepare infrastructure for integration and load testing activities.
• Deployment of the solution for SIT, UAT testing activities and for demonstration session to business stakeholders.
• Production SL3 support.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Mentor and coach junior engineers.

Your skills and experience:

• Minimum 10 years of relevant experience working with ITX/ WTX technology as an engineer.
• Minimum 4 years of experience working with PL/SQL.
• L3 support experience and exposure with conflict handling and Release management
• Developing and implementing technical solutions
• Develop testing strategies for efficient and error-free testing.
• Deploy the ITX systems in UNIX and LINUX
• Bachelor’s degree in Computer Science or Information Technology or Programming & Systems Analysis or Science (Computer Studies)
• Analyze and gather requirements and new implementations and change requests.
• Collaborating with business analysts and business partners
• Stakeholder management and Prioritization
• Git knowledge
• Ability to develop a functional approach.
• Rigor, availability, good communication skills
• Proactivity, initiative, and tenacity
• Ability to coordinate several technical interlocutors and to solve problems.
• Coding with best practices in mind
• Coaching and mentoring junior team members

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities

• Develop and execute a comprehensive technology strategy tailored to the company's business objectives, scalability and operational efficiency
• Create and manage the technology budget, optimizing resource allocation and ensuring cost-effective solutions
• Oversee the design and implementation of robust technical architecture, ensuring alignment with business requirements, security standards and industry’s best practices
• Establish and maintain efficient and reliable technology operations, including systems infrastructure, network, data management and security protocols for high performance, uptime and data integrity
• Develop and implement disaster recovery plans and business continuity strategies
• Identify and mitigate technology-related risks, ensuring data privacy and security regulations compliance

Qualifications

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience
• 6 years of experience in the IT industry or a similar role
• Experience engaging with, and presenting to, technical stakeholders and executive leaders
• Experience in AI and Cloud industry, including applications, infrastructure, storage, platforms, and data would be a plus
• Fluency in Chinese is essential to liaise with our Chinese speaking counterparts in China
• Willing to travel across APAC region as needed

We’re searching for a Senior/Manager, Client Information Security (Infra) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the engagement delivery lifecycle, from infrastructure and security tooling choices to the secure storage, processing and deletion of client data.
• Act as a single point of contact and escalation for the SOC, Threat Intel and Crisis Response teams for practice-related cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. Eg. independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, SOC 2 for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops and other client due diligence processes

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations.

We are seeking a skilled Data & AI Engineer to join our dynamic team. The ideal candidate will support the development and deployment of scalable and optimized AI/machine learning (ML) models. The role focuses on working with large volumes of real-time, unstructured data to build AI/ML solutions that transition from theoretical models to practical applications. The Data & AI Engineer will also run performance tests, troubleshoot, and ensure smooth operationalization of these models in a production environment while leading and overseeing project teams towards completion.

Key Responsibilities:

• AI/ML Model Development & Optimization: Design, develop, and optimize AI and machine learning models for real-time applications. Build algorithms for data extraction, transformation, and loading (ETL) to manage large volumes of unstructured data.
  
• Model Deployment:Work closely with data scientists to deploy AI/ML solutions from theoretical models to production-ready systems. Collaborate with software engineers to ensure proper integration of models within relevant platforms.
  
• Performance Testing & Debugging:Run experiments to assess the performance of deployed models in real-time environments. Identify, troubleshoot, and resolve issues that may arise during deployment, ensuring model reliability and scalability.
  
• Collaboration & Cross-functional Work:Collaborate within a multidisciplinary team, applying your expertise in statistics, data science, and programming. Work closely with data engineers, software developers, and other stakeholders to ensure cohesive AI solution delivery.
  
• Technology & Platform Support:Stay up to date with the relevant software platforms and infrastructure necessary for deploying machine learning models. Ensure compatibility and seamless integration with the firm’s technical stack and production systems.

To qualify for the role, you must have

• Minimum 10 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.
• Proficiency in scripting and programming languages such as Python, R, or Java.
• Strong experience in data extraction, transformation, and loading (ETL) processes for large, unstructured data sets.
• Solid understanding of AI/ML model deployment practices, including cloud-based platforms (AWS, GCP, or Azure).
• Experience running model performance tests, identifying bugs, and implementing solutions in production environments.
• Knowledge in statistics, data science, and machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Ability to work collaboratively in a fast-paced team setting.
• Proficiency in scripting and programming languages such as Python, R, or Java.
• Strong experience in data extraction, transformation, and loading (ETL) processes for large, unstructured data sets.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

About the Role:

As a Data Manager, you will spearhead the data group dedicated to supporting the commercial teams for our Travel business. Your expertise will drive strategic insights, enhance data-driven decision-making, and optimize commercial performance. This role requires a blend of technical prowess, leadership, and a deep understanding of supply commercial optimization.

Responsibilities:

• Led a team of data analysts and engineers, ensuring they have the data repository, tools, resources, and training to deliver high-quality data analysis and reporting.
• Partner with commercial stakeholders (market managers, ) to understand their business needs and translate them into actionable data requests.
• Develop and implement a data strategy for the commercial team that is aligned with the overall company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) and measure the effectiveness of commercial campaigns and treatments
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement in hotel and flight acquisition, conversion, and revenue.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences
• Stay up-to-date on the latest data science trends and technologies and implement them to improve data analysis capabilities.
• Foster a collaborative and data-driven culture within the commercial team.

Requirements (Education, Technical Skills, Relevant Experiences)

• Minimum 7+ years of experience in a data leadership role, preferably within the travel or supply chain industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a highly experienced and visionary Head of Quality Engineering to lead and elevate our quality assurance practices. You will be responsible for overseeing a team of 60+ QA Engineers and SDETs, driving a culture of quality, and ensuring the delivery of exceptional digital products and services. As a key member of the engineering leadership team, you will collaborate with cross-functional partners to establish and maintain robust quality standards throughout the software development lifecycle.

Roles and responsibilities:

• Leadership & Strategy:
• Provide strategic direction and vision for the Quality Engineering organization.
• Build and develop a high-performing team of QA Engineers and SDETs through mentorship, coaching, and performance management.
• Foster a culture of quality, collaboration, and continuous improvement within the team and across the organization.
• Define and implement quality metrics, KPIs, and reporting mechanisms to track and communicate quality performance.
• Quality Assurance & Testing:
• Develop and implement comprehensive quality assurance strategies, processes, and methodologies that align with industry best practices and regulatory requirements.
• Oversee the design, development, and execution of test plans, test cases, and test automation frameworks.
• Drive the adoption of test automation tools and techniques to improve efficiency and effectiveness.
• Ensure the timely and accurate identification, tracking, and resolution of defects and quality issues.
• Collaboration & Partnerships:
• Partner closely with engineering, product management, and other stakeholders to ensure quality is integrated into every stage of the software development lifecycle.
• Collaborate with DevOps teams to implement continuous integration and continuous delivery (CI/CD) pipelines that include robust quality gates.
• Represent Quality Engineering in cross-functional initiatives and provide expertise on quality-related matters.
• Innovation & Technology:
• Stay abreast of emerging trends and technologies in quality engineering and test automation.
• Evaluate and implement new tools and techniques to enhance the quality engineering capabilities of the organization.

Requirements (Education, Technical Skills, Relevant Experiences)

• Experience: 10+ years of experience in quality engineering, with at least 5 years in a leadership role managing large QA or SDET teams.
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Technical Skills:
• Deep understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.
• Expertise in test automation frameworks, tools, and practices (e.g., Appium, Selenium, Maestro, TestNG, Testrail).
• Strong knowledge of programming languages (e.g., Java, Python, JavaScript) and scripting.
• Experience with performance testing, security testing, and other specialized testing areas.
• Familiarity with cloud-based infrastructure and technologies.
• Leadership Skills:
• Proven ability to build and lead high-performing teams.
• Excellent communication, interpersonal, and collaboration skills.
• Strong strategic thinking and problem-solving abilities.
• Passion for quality and continuous improvement.

Nice to Have:

• Experience in the digital native business space.
• Familiarity with AI-based technologies.
• Certifications in quality engineering or related disciplines (e.g., ISTQB, CSQE).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014, Coinhako has established a reputation as being one of the most secure and trusted digital asset wallet service providers and trading platforms in the APAC market. Our team is deeply passionate about building the crypto economy in the APAC region. Through the launch of our innovative suite of products and services, Coinhako aims to empower individuals and businesses by allowing them to take ownership and control of how they build and manage their assets in the new digital finance world.

We are looking for motivated individuals who are passionate about the crypto space to join our team as an User Operations Specialist

What you'll be doing:

• Respond to user’s queries and resolve issues accurately and promptly through both online and offline support
• Provide appropriate and relevant responses to local regulators and/or authorities
• Collaborate with internal support team to ensure customer issue resolution
• Regularly review, update, and improve standard operating procedures (SOPs) to reflect current best practices and internal processes. Ensure that document control version remain updated
• Work with team leads to ensure the implementation of the SOP corresponds to what is happening on the ground by performing sample checks
• Understudy team leads to perform quality assurance review
• Complaint Escalation - Facilitate the escalation of user complaints by investigating root causes and working with relevant teams to provide solutions
• Assist in producing monthly reports
• Keep a register of all reviews and audit conducted
• Perform ad hoc tasks as required to support smooth internal operations and ensure an efficient workflow

What we're looking for:

• Diploma/Bachelors in Business Management or equivalent
• Preferably 1 year of experience in customer operations related role
• Meticulous, pay strong attention to details
• Strong communication skills
• Strong sense of responsibility and able to work well in teams
• Able to communicate fluently in English, and have strong interpersonal skills
• Understanding and/or experience working in a Cryptocurrency/Blockchain/Fintech/Finance Trading domain preferred

What’s in it for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry
• Animal-friendly environment, with a fluff ball in the office

Find out more about Coinhako @ https://www.coinhako.com/ and don't forget to visit our Careers Page @ https://www.coinhako.com/join-us!

We are seeking a passionate and innovative Brand Strategist to join our product development team. In this role, you will be a key player in shaping and communicating our brand identity within the dynamic tech landscape, with a particular focus on how our brand is expressed through our app design. You will be responsible for developing and implementing brand strategies that enhance awareness, drive engagement, and build a strong emotional connection with our target audience, aligning with our product development roadmap and vision.

Key Responsibilities:

Brand Strategy Development

• Collaborate with product managers, developers, and UX/UI designers to understand product vision, features, and user experience within the app.
• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and challenges within the tech industry, specifically related to app design and branding.
• Develop a deep understanding of our target audience, their needs, motivations, and how they interact with technology products and app interfaces.
• Translate market insights and consumer understanding into actionable brand strategies, brand guidelines, and messaging frameworks that align with our product roadmap and are seamlessly integrated into our app design.

Brand Storytelling and Messaging within the App

• Craft compelling brand narratives and messaging that resonate with our target audience and differentiate our app in the tech market.
• Ensure brand consistency in every aspect of the app, from visual elements and user interface to micro-interactions and user experience.
• Develop a consistent brand voice and tone across all app-related communication channels, including app store descriptions, in-app messaging, and push notifications.

Brand Measurement and Analysis

• Track and analyze key brand metrics related to the app, such as app downloads, user engagement, and user reviews, to measure the effectiveness of brand strategies and product launches.
• Use data and insights to optimize brand performance within the app and make data-driven decisions to improve brand equity and product positioning/

Collaboration and Communication

• Collaborate closely with product managers, engineers, UX/UI designers, and other cross-functional teams to ensure brand alignment across all departments and throughout the app development process.
• Communicate effectively with stakeholders at all levels, including presenting brand strategies and recommendations to senior management.

Stay Ahead of the Curve

• Stay informed about the latest app design trends, technologies, and best practices in the tech industry to ensure our brand and app remain relevant and competitive.

Requirements:

• Bachelor's or Master's degree in Marketing, Communications, or a related field.
• Proven experience in developing and implementing brand strategies, preferably within the technology industry, with a focus on app design and branding.
• Strong understanding of brand management principles, brand positioning, and brand architecture in the context of digital products and app interfaces.
• Excellent communication, presentation, and interpersonal skills.
• Ability to think creatively and strategically, with a passion for building strong brands.
• A genuine interest in technology and a deep understanding of the tech landscape, particularly in mobile app design and user experience.

Good-to-have:

• Knowledge of app design principles and best practices.

We are working with a tier 1 global banking client to hire a Project Management Analyst for their Private Banking KYC team.

This position wil be on a 6-month contract that can be extended.

Responsibilities

• Take on project management responsibilities to drive process enhancements and increased efficiency through automation or any such work
• Support the team in KYC BAU processes where necessary

Requirements

• 1-4 years of experience
• Strong advanced proficiency in excel (i.e., automation tools, VBA, power automate)
• Exposure or understanding of KYC will be an added advantage

Key Responsibilities:

• Test Strategy & Planning:Design and develop effective test strategies, ensuring thorough coverage of functional, non-functional, and regulatory requirements.
  Collaborate with developers, product managers, and business analysts to clarify requirements and ensure testability.
  
• Automation & Continuous Testing:Develop, maintain, and optimize automated test suites for high-performance trading applications and systems.
  Promote and implement continuous testing and integration practices to support rapid delivery cycles.
  
• Performance & Security Testing:Perform performance testing to assess system behavior under real-world trading conditions, ensuring stability and scalability.
  Collaborate with security teams to ensure trading systems comply with the latest security protocols and standards.
  
• Manual Testing & Defect Management:Execute detailed manual testing for complex features, exploratory tests, and trading workflows where automation is less feasible.
  Identify, track, and prioritize bugs, working with developers to ensure timely resolution.
  
• Mentorship & Leadership:Mentor junior test engineers, sharing your expertise and promoting best practices.
  Provide input on improving testing processes and tools to enhance efficiency and quality.
  

Qualifications:

• Proven experience (5+ years) in software testing, particularly within trading, financial services, or similar industries.
• Strong understanding of trading systems, including order execution, market data, and risk management.
• Hands-on experience with test automation tools such as Selenium, JUnit, TestNG, or similar frameworks.
• Familiarity with API testing, continuous integration (CI) tools, and performance testing methodologies.
• Strong communication skills, with the ability to collaborate effectively with diverse teams.
• An analytical mindset with excellent problem-solving skills and attention to detail.

• Achieve growth and achieve sales goals through new customer development.
• Create and execute a strategic sales plan that expands the customer base.
• Presents sales, revenue and expense reports and realistic forecasts to management.
• Identify emerging markets and market changes while remaining fully aware of new products and the competitive environment.
• Understand our ideal customers and how they feel about our products.

Requirements:

• Diploma and above.
• At least 2 years of Enterprise Software, Security Software channels sales experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About the Job

You will be responsible for talent acquisition and recruitment of technical role. Develop and implement multi-channel strategies to source candidates that meet business needs. Other job functions are as follow:

• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Identify suitable candidates and placement completion, management of all process from identification to closure.
• Maintain a database of building talent pools for current and future engagements
• Prepare the required documentation and follow through for seamless on-boarding process.

Skills & Experiences Required

You will need min Degree or Diploma in relevant discipline with min 2 years proven excellence as a tech recruiter or in relevant position.

• Min 1 year of experience in recruiting for software engineering related roles.

EA (R1332781)