Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two-year contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned.

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Responsibilities

· install and configure computer hardware operating systems and applications

· monitor and maintain computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the company (this may be in person or over the phone)

· Setting up accounts for new users

· Repairing and replacing equipment as necessary

· troubleshoot system and network problems, diagnosing and solving hardware or software faults

· provide support, including procedural documentation and relevant reports

· Assist in the administration of a Microsoft Windows environment

Requirements

· Possess Diploma/bachelor’s degree in computer science with relevant working experienced.

· Proficient in Desktop Support working experience

· Strong experience in Microsoft Windows environments

· Some experience in Linux Server supportand network device management

· Knowledge in networking protocol (DNS, DHCP, VLAN & Routing)

· Knowledge in IT security, Windows Active Directory, Linux, virtualisation (Hyper-V) and network devices (Access Point, Switch and Router)

· Fresh graduates welcome to apply

• Handle overall security operations and work with partner IT vendors and internal departments.
• Maintain infrastructure tools implemented in the company
• Monitor and assess the IT security aspects and impact
• Handle cyber incident response and perform vulnerability assessment on platform and implement countermeasure

Job Requirements

• Bachelor degree in computer science, information systems or equivalent
• Min 3 years of experience in cyber security and infrastructure fields
• Experience in security tool implementation and operational experience
• Certified Information Systems Security Professional Certifications (CISSP) will be preferred

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

• To consolidate report on various financial tasks accurately and efficiently.

• Processing of Service request, invoicing, GR & claims.

• Assisting the financial management team with financial reporting & budget planning.

• Compiling financial data to assist in monthly revenue reporting and financial report is accurate and up to date

• Maintaining of monthly O&S progress report

• Writing of minutes

• Follow up action items

• Process personal clearance and monitor to ensure clearance are up to date

• Process ad hoc request like submitting of job tickets

• Coordinate with contractors to arrange with Maintenance Agency for preventive maintenance

• To track all purchase orders due date and ensure timely payment and perform GR

Responsibilities

• Provide level 1 support for hardware and software installation, troubleshooting, and maintenance for internal teams.
• Replace parts for servers like mainboards, CPU, RAM, HDD/SSDs, network linecards / modules, transceivers and cables
• On-site support for IT related issues at customer office
• Performing & maintaining IT inventory list
• Deliver IT parts to clients if needed

Requirements

• Nitec in Computer Science, Engineering, Information Systems or related fields.
• Passion and high sense of responsibility for work.
• Possess Class 3 license
• Physcially fit (sometimes would need to replace server)

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

We are looking for an experienced Operations Manager to lead a team of onsite and offshore support members, ensuring 24x7 operation and maintenance of business-critical applications.

Responsibilities:

• Team Management: Lead and mentor onsite and offshore support teams, ensuring effective communication and performance.
• Vendor Management: Act as the main contact for application vendors, ensuring SLA compliance and issue resolution.
• Stakeholder Management: Communicate with stakeholders on incidents, changes, and enhancements, providing regular updates to senior management.
• Operational Excellence: Implement and manage service processes and KPIs, driving continuous improvement in application support.
• Application Support: Provide day-to-day support for applications, ensuring timely resolution of issues.
• Incident Management: Manage incident lifecycle, conduct root cause analysis, and implement corrective actions.
• Performance Monitoring: Monitor and improve application performance and reliability.
• Change Management: Oversee application environment changes and ensure compliance with change management processes.
• Documentation: Maintain comprehensive support documentation and reports on incidents, changes, and performance.

Requirements:

• Technical Skills: Strong application support knowledge, ITIL proficiency, and experience with incident and change management.
• Leadership Skills: Proven experience managing and leading support teams, with strong organizational and communication skills.
• Vendor Management: Experience in managing vendor relationships and ensuring SLA compliance.
• Analytical Skills: Strong troubleshooting, root cause analysis, and data analysis abilities.
• Soft Skills: Excellent communication, customer service orientation, and adaptability.

Qualifications:

• Bachelor's degree in Computer Science or related field preferred.
• Over 6 years of application support experience, with at least 3 years in a leadership role.
• ITIL certification is highly desirable; PMP certification is a plus.

IT PROJECT MANGER

Responsibilities:
1. Project Management:
- Oversee the full cycle management of the company’s APP projects, including requirements analysis, planning, resource allocation, progress tracking, and risk management.
- Develop and implement project plans to ensure projects are completed on time, within scope, and within budget.
- Collaborate closely with relevant departments and teams, coordinate resources, and resolve project issues.

2. Team Management:
- Lead and manage the IT team, ensuring team members have clear goals and work efficiently.
- Provide technical guidance and support to enhance the overall technical level of the team.
- Conduct performance evaluations and foster the professional development of team members.

3. Communication and Coordination:
- Serve as the primary contact for the project, maintaining effective communication with clients, suppliers, and internal teams.
- Regularly report project progress to ensure all parties are informed of the project status and key milestones.

4. Quality Control:
- Ensure technical solutions meet company quality standards and business requirements.
- Implement quality assurance and quality control measures, continuously improving project management processes.

Requirements:
1. Education: Bachelor’s degree or above in Computer Science, Information Technology, Software Engineering, or a related field.
2. Experience: At least 5 years of IT project management experience, with a preference for experience in APP development project management.
3. Skills:
- Familiar with project management tools and methodologies such as Scrum, Agile, Waterfall, etc.
- Excellent leadership, communication, and problem-solving skills.
- Knowledgeable about the software development lifecycle and related technologies such as frontend development, backend development, and database management.
4. Certifications: PMP or PRINCE2 certification is preferred.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Summary:
We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.
• Experience in managing IT projects within the financial or government sectors.

IT Engineer

Job Scope:

• Set up cloud infrastructure for AWS or Azure
• Install and configure software and hardware for project testing.
• Liaise with customers to gather requirements.
• Produce design / test document in a project.
• Hardening windows and Linux system
• Manage network servers and technology tools
• Set up cluster server, VMware, and workstations
• Create and verify backups of data
• Monitor performance and maintain systems according to requirements
• Respond to security or usability concerns immediately
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Build an internal wiki with technical documentation, manuals and IT policies
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Act as L2/L3 Support. Able to perform System recovery

Requirement:

• Experience as a IT Engineer, System Administrator, Network Administrator or similar role
• Experience with Windows Server, Group Policy, Virtualization, networks (LAN, WAN) and patch management
• Familiar with Terraform is a plus
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Degree/Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

Key responsibilities

• You’ll will be accountable for driving the entire lifecycle of feature development and delivery.
• Lead as a feature owner, taking charge of feature requirement analysis, estimation for the topic, stakeholder engagement, requirement baseline establishment, and collaboration with technical leads and product owners.
• Provide detailed estimates for work packages in the WBS to facilitate project planning and execution
• Drive the creation of user stories, setting up acceptance criteria’s with Feature files and ensure thorough grooming of requirements for developers.
• Validation of development results, performing end-to-end testing of complete feature with product owner agreement for test cases as well as in validating the results.
• Oversee the feature handover for UAT testing with all evidences of end-to-end testing and including support until delivery to Production.
• Provide ongoing maintenance and support for the existing cash management & reporting applications, ensuring its stability and performance.
• Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives.
• Apply Agile and Scrum methodologies to drive project success.

Qualifications and Profile

• 10+ years of experience as a Business Analyst, in cash management and reporting domains, with expertise in financial messing standards such as MT940, MT950, CAMT053, MT942, CAMT052, MT910/100, CAMT054, PAIN & PACS.
• Strong expertise in cash management and payment processing, particularly aligned with CBPR+ and SEPA rulebooks.
• Proficiency in SEPA, cross-border and Asia payments types including credit transfer, direct debits and real-time payments.
• Extensive experience with payments processing engines, covering end-to-end processing for high-value payments (HVPS), low-value payments (LVPS) and real-time gross settlement (RTGS) systems
• In-depth knowledge of various banking channels, including accounting processes, reconciliation, settlements and reporting mechanism in global cash management
• Proficient in gathering requirements, possessing excellent documentation skills, and demonstrating effective communication abilities to ensure clear understanding and alignment among stakeholders
• Solid knowledge in creating feature files, ensuring thorough documentation and clarity in specification of development teams.
• Strong understanding of application architecture flow, enabling the ability to grasp the global picture and conduct effective requirements analysis
• Proven experience in leading the design and implementation of complex features and applications.
• Proficiency in Agile and Scrum working methodologies.
• Excellent problem-solving, communication and teamwork skills with an attention to detail and a proactive mindset
• Effective communication and teamwork skills.
• Financial industry expertise is essential.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Main responsibilities

• Be responsible for managing the software quality assurance functions across the internal project engineering team as well as manage QA team, while ensuring the delivery of high-quality products
• Collaborate with team of software quality assurance and automation engineers through an Agile software development lifecycle across various software teams, platforms and products
• Review test strategies, encourage the development of new test strategies, and maintain a continuous improvement environment to improve quality and efficiency
• Relevant experience in leading and coordination of testing activities such as System Testing, System Integration, End to End, Regression and User Acceptance Testing
• Maintain strong communication across departments and divisions to develop needs analysis, requirements, and operational planning
• Demonstrated experience in working with suppliers/vendors, technical team, business and operational teams in supporting and delivering program testing outcomes
• Work with multiple teams (external parties) to align test schedules, test environments, test data and govern across all the phases of testing
• Review test plans, test results, risk analysis and release documentation
• Identify & resolve constraints, dependencies and issues and manage project risks, supporting different teams, chairing & documenting meetings.
• Preparing various documents like UAT, End to End Test scenarios and Test Cases.
• Experience in Agile world is a plus
• Handle the cash management system’s and payment system’s various test phases: regression tests, integration tests, functional tests, E2E tests and test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects, utilizing defect tracking tool with priority and severity and alert the management
• Prepare regular reports on test results
• Lead Defect Management related actives
• Knowledge on testing tools XRAY/JIRA

Qualifications and Profile

• The position requires a minimum of 10 years of total experience and 5 - 7 years of relevant Test Lead experience with Payment systems and Cash management applications

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments
• Proficient in User Acceptance Testing (UAT), E2E ,Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)
• Functional testing experience in GPP-SP (Global PayPlus – Service Platform) is mandatory

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle and IT Testing life cycle
• Highly analytic and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders (including technical teams)
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

The role of the IT Support Engineer is to provide IT support for EOS Singapore group of companies. This position is responsible for their coordination and completion on-time and within budget and scope for one or more projects as directed.

Primary Duties:

Reporting to the BD Director (Singapore), you will have the following key responsibilities:

• Configure and manage company laptops, workstations and servers of different operating systems such as Windows and Linux. This includes company laptop, workstations and server installation, fixing the issues and server enhancements to improve security, performance and reliability.
• Participate in the design, implement and manage of enterprise system technologies as and when required.
• Manage server environment, including the installation of new severs and associated Group policies.
• Assist and support HQ ICT Manager with IT implementation related projects.
• Assist with network and security appliance configuration, maintenance and monitoring.
• Assist with the implementation and maintenance of EOS Cyber protection systems and processes.
• Fixing issues with company laptops, workstations and server and also carry out the system patching, back up services etc.
• Other lawful duties specified by the reporting officer, HQ IT Manager and President as and when required.

Key Attributes:

• Honesty and Integrity
• Good Communication
• Take Ownership
• Solution Orientation
• Team Spirit

Meeting with the IT manager to discuss system needs.

Designing and installing computer hardware configurations.

Assist to support Riglobe Products (POS, Digital Signage,CCTV)

Installing software and networking systems.

Training staff/customer on newly installed hardware and software systems.

Fixing hardware, software, and networking issues.

Responding to general IT requests.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

About ClavystBio

ClavystBio is a life sciences investor and venture builder set up by Temasek to accelerate the commercialization of breakthrough ideas into health impact.

We invest and partner with innovators, entrepreneurs and founders to launch and grow global companies from Singapore. Our focus spans therapeutics, digital health and MedTech, with an emphasis on first-in-class science and technology.

Our collaborative space, Node 1, provides plug-and-play spaces for ventures that have graduated from incubators to progress to their next milestones. By bringing startups together, we foster a vibrant and supportive community.

Since our inception in 2022, ClavystBio has committed over US$220 million in investments in the life sciences sector.

For more information, please visit https://www.clavystbio.com/ and follow us on LinkedIn.

Job Summary

We are hiring an IT and Cybersecurity Manager to oversee and execute Data and Cybersecurity activities and projects. In this role, you will report to both the Chief Operations Officer (COO) and the Operations Lead, and work closely with the rest of the team.

Key Responsibilities

Data-related Special Projects

* Assess and improve ClavystBio’s overall data strategy, systems development, and data management

• Work with relevant Leads to analyse current and future business requirements for communication, data storage, management and analytics across investment and corporate development functions
• Provide overall recommendation for ClavystBio’s data infrastructure considering such requirements
• Evaluate and assess current systems and applications used as well as other alternatives to provide a holistic recommendation on ClavystBio’s data strategy going forward
• Evaluate and implement solutions aligned with the overall data strategy, working with external service providers if necessary
• Create detailed documentation of strategy and system design and communicate effectively with project teams and stakeholders

* Assess, develop and implement overall data access and governance framework in view of ClavystBio’s data strategy

• Assess, optimise, document and communicate Identity and Access Management (IAM) framework and policies for ClavystBio
• Set-up processes for tracking, managing (e.g. employee movements) and regular review of IAM
• Establish best practice data governance frameworks including data segregation, retention and lifecycle management

* Support relevant Leads in the implementation of priority data and knowledge management solutions identified such as a Customer Relationship Management System

• Understand business needs and data-technology landscape and concepts (e.g. generative AI) to provide technology assessment and recommendation of available solutions
• Co-create business-centric and/or automated processes to ensure data integrity, currency and reliability

IT and Cybersecurity

* Overall ClavystBio officer-in-charge to oversee and manage the organization's IT and cybersecurity efforts, which include prevention, monitoring, detection, and incident response to cybersecurity threats and intrusions

* Develop and implement ClavystBio’s cybersecurity strategy, policies and procedures

• Review existing IT policies and provide recommendations in line with industry best practices
• Provide recommendations on IT security architecture including associated software
• Ensure compliance with cybersecurity regulations and standards, and report on security status and incidents

* Work closely with external IT and cybersecurity provider(s) to:

• Direct the deployment and management of ClavystBio’s cybersecurity solutions to protect critical services and systems
• Develop and implement protocols to monitor and detect cyber threats
• Develop security testing protocols, including vulnerability assessment, penetration testing
• Develop incident response plans and recovery programs, and evaluate forensic tools to address security breaches
• Oversee responses to security incidents
• Lead the development of awareness training programme for employees

Candidate Profile

• At least 8 years’ experience in Data Architecture or equivalent role. An IT security or cybersecurity background is likewise required. Bachelor’s degree in Computer Science, Information Management or related field as well as relevant certifications (e.g. CISSP, CISM, CRISC, GIAC) preferred.
• Knowledge on data governance, data management framework and processes, local and global data regulations and laws (e.g. PDPA, GDPR), and commercial data management tools
• Knowledgeable on full range of services within a cybersecurity function (e.g. enterprise anti-malware, security assessment tools, 2FA) and able to discuss overall solution
• Ability to balance business needs, technology and security considerations
• Ability to analyse, design, develop and implement a solution roadmap based on current vs future states
• Understanding of risk management principles and experience in policy, standard and guideline implementation in cyber security and technology risk domain
• Ability to interact confidently with internal and external stakeholders to establish problems and explain solutions
• Attention to detail, ensuring accuracy in system maintenance and security protocols.
• Change management capabilities will be advantageous

Roles and Reponsibility
Job Position: IT Executive
Duration: 1 Year Contract with completion Bonus
Time: 10 am – 7 pm, Mon - Fri
Salary: $3000 - $3400
Location:

Job Scope:

• Perform onsite tech support troubleshooting of hardware, software and networking issues for various users
• Perform Level 1 tech support fixes at the desktop level, including installing and upgrading software, setting up hardware and configuring systems and application
• Send SMS requests as needed
• Solve basic technical problems and escalate to higher tech support
  
  Job Requirement:
• Minimum Degree/ Diploma in IT.
• 1 – 2 years of experience in Tech support
• Strong interpersonal skills.
  
  Attention to: Hailey Yang
  
  By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
  
  We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
  
  Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

With Digital and Marketing solutions constantly evolving, there are limitless tools available to help generate awareness and support sales efforts. As the world continues to rely on technology to make connections and bridge the gap between us, it's more vital than ever to truly understand the tools and technologies. The Marketing Technology team is to advise on what is the changing landscape and how best the organisation can tap on these new solutions to improve the interconnectivity between our teams and solutions.

The role must understand the valuable potential of automation to streamline the functions of both sales and marketing teams. He/She should understand how systems could interconnect to integrate data between platforms. Work must cross all digital channels to improve business performance.

Responsibilities of Senior Executive, IT Marketing Tech is to support the Team Lead in Marketing Technology in the following:

• Serving as super-user and product evangelist for a variety of digital too
• Support in strategy development and implementation of marketing efforts to improve a business through the ability to design marketing and commerce cloud solutions
• Change management, including implementation of new marketing technology rollout
• Assist in overseeing training of marketing software and user adoption
• Lead user acceptance testing while correcting any issues that arise
• Support to oversee data security and product enhancement
• Relationship management with internal technology users and vendors
• Optimizing technology investments
• Assist in marketing intelligence and providing actionable insight to clients or internal stakeholders
• Overseeing operation and maintenance of marketing technology systems
• Working closely with IT developers and internal stakeholders

The Senior Executive, IT Marketing Tech must work closely with cross-functional teams. Ability to work under pressure, facilitate communication that should be equally effective with IT, marketing, and sales. The role is a collaborator and a team player, helping to bridge gaps.

Education

• Degree in Computer Science, Information Technology, or equivalent discipline. Advanced degree is a plus. Relevant experience in lieu of degree will be considered.
• Professional certifications (PMP, CISA, ITIL, Agile, etc.) is an advantage.

Skills, Knowledge and Relevant Experience

• At least 5 years of experience in IT, with 3 years of IT marketing/commerce experience
• At least 2 years of experience in partnering with customers at mid to senior level.
• Good track record of successful systems implementations at a regional level is an advantage
• Experienced in design and implementation of marketing/commerce cloud solutions. E.g., Salesforce, Microsoft D365 Sales & Microsoft CRM etc.
• Experienced in multi-vendor management in an outsourced environment.
• Experience in the retail and manufacturing industries is an advantage.
• Experienced in driving IT transformation and change management.
• Interest in and understanding of technology innovation and the latest trends.
• Is a ‘go-getter’ who rises to meet challenges
• Able to bring clarity to complex & ambiguous situations.
• Strong analytical and problem-solving skills.
• Inquisitive and not susceptible to ‘group think'.
• Effective communication skills – ability to manage internal stakeholders of various levels, speaking in non-technical terms.
• Positive work attitude and strong team player – focus on making things happen instead of why they cannot be done.
• Able to multitask and manage conflicting priorities.
• Self-starter who takes the initiative.
• Strong customer and service focus.
• Must be a good listener.

The successful candidate must possess an entrepreneurial mindset; understanding that IT is a “business within a business” where we must earn the right to sell our services to our internal customers.

***This recruitment effort is in collaboration with e2i (Employment and Employability Institute).

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

NorthLight School is a MOE specialised school that aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

The Manager, Information Technology and Media Resources (ITMR), plays an important role in advising and supporting the school management team in the planning and execution of the school’s Information and Communications Technology (ICT) plans. You will also work closely with MOE IT Division to implement new ICT initiatives to support a connected ICT learning ecosystem for anytime and anywhere learning.

Main duties and responsibilities:

Take on the “enterprise IT” duties required in school which includes

• ICT administration such as planning for the deployment of SSOE provisions, asset management, ICT procurement and system administration
• Coordinating for the implementation of HQ-driven ICT projects within school
• Improving cybersecurity postures
• Maintaining and updating the School Website and School Portal

Support the planning and execution of school ICT plans which includes

• Assisting Head of Department (HOD) ICT to consolidate requirements into an ICT plan with inputs from both internal and external stakeholders
• Working with HQ-based ICT Partners and providing advice to school team on suitable ICT tools and applications embedded into the school ICT plans
• Tracking the usage of ICT funding and supporting HOD ICT to provide adequate solutions to monitor utilisation

Support teachers in adopting good ICT in teaching and learning (T&L) practices, which includes

• Collaborating with teachers on exploring ICT tools and applications for use during T&L
• Aligning ICT practices with the school’s and MOE HQ’s ICT plans and directions
• Advising teachers on relevant security and data considerations and policies when using ICT for T&L

Ensuring the smooth operations of the school library

• Manage library facilities, staff, and necessary support systems, including overseeing the procurement of new library materials such as ebooks
• Work with English Department to promote reading amongst students, including the support of library events and programmes

Requirements:

Basic

• Minimum 3 years of relevant work experience
• Effective team player with good interpersonal and communication skills
• Meticulous individual who can multi-task and work independently

Advantageous

• Polytechnic diploma or above holder

We offer:

• 5-day work week
• Learning and development opportunities
• Work-Life harmony

The UX Head Vice President (VP) will drive all User Experience (UX) and Content Management strategies across Company X’s global product portfolio. The role is crucial in ensuring a unified, seamless, and frictionless experience for all users. The UX Head VP will collaborate closely with product teams, stakeholders, and other departments to implement best-in-class UX practices, enhancing overall customer satisfaction and loyalty.

How will you contribute to the success of our business?

1. Strategy and Leadership:

• Develop and execute a comprehensive UX strategy that supports the company’s vision and goals.

• Champion a user-centric approach across all product development processes.

• Establish and maintain UX standards and best practices.

2. Team Management and Development:

• Build, lead, and mentor a high-performing global UX team.

• Foster a collaborative and innovative team environment.

• Identify skill gaps and provide opportunities for professional growth and development.

3. Stakeholder Collaboration:

• Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals.

• Serve as the primary point of contact for UX matters in executive discussions and decision-making processes.

4. Research and Analysis:

• Oversee user research initiatives to gather insights and inform design decisions.

• Analyze user feedback and usage data to continuously improve user experiences.

• Stay updated with industry trends and emerging technologies in UX and content management.

5. Design and Implementation:

• Guide the creation of wireframes, prototypes, and high-fidelity designs.

• Ensure that all UX designs are user-focused, visually appealing, and align with brand guidelines.

• Oversee the implementation of UX designs, working closely with development teams to ensure feasibility and quality.

6. Performance Measurement:

• Define and track UX performance metrics to measure the effectiveness and impact of UX initiatives.

• Regularly report on UX performance to senior management and stakeholders.

Management Responsibilities

• Manages a team of expertise comprising of Managers of UX, UI Designers, Content Strategists, UX Researchers, and UX Writers. Provide strategic directions, mentorship to a global team of UX professionals.

• Oversee budget planning and resource allocation for UX projects.

• Ensure compliance with legal and regulatory requirements related to UX and content.

Do you have what it takes?

• Bachelor’s or Master’s in UX Design, Human-Computer Interaction, Psychology, or a related field.
• Minimum 10 years experience in UX design and management, at least 5 years in a senior leadership role.
• Proven track record of leading UX initiatives in a global or multinational company
• Expert knowledge of UX design principles, methodologies, and tools.
• Strong understanding of content management systems and practices.
• Proficiency in user research techniques and data analysis.
• Excellent leadership, communication, and interpersonal skills.
• Ability to translate business goals into effective UX strategies.

Fujitsu is seeking an experienced IT Operations Manager to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.