COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• HR Technology Projects
  • Work closely across internal HR teams and IT team to gather and document business requirements, analyse business processes and data to identify opportunities for technology improvements.
  • Work with external vendor to define the functional design (i.e., business requirements, workflow, system access) and solutioning to implement SAP SuccessFactors solutions that meet business needs.
  • Perform impact analysis and estimate effort/cost required which includes identifying scope/approach for data migration with the business users.
  • Act as the subject matter expert and provide support for the department suite of HR solutions e.g., SAP HR ECC, SAP SuccessFactors modules including Recruitment, Performance Management, Succession, Compensation, Learning, EC Payroll, 3rd party tools such as Glint, Chronus, SharePoint, Content Management System, Microsoft Forms, Power Automate, etc.
  • Prepare the user cases with business users for user acceptance testing (UAT) and conduct UAT together with the users prior to signoff and deployment.
  • Deploy solution following established processes and methodology.
• HR Technology Operations
  • Be the functional administrator to configure and maintain SAP SuccessFactors modules not limited to functional objects maintenance, business rules, process workflow, role-based permissions etc. This will include managing all user access maintenance for staff and faculty e.g., user roles in SAP SuccessFactors, Qliksense, Electronic Document Management System, any other 3rd party system.
  • Provide ongoing support to HR staff and other users, addressing any questions or concerns about the system; a point of contact for resolving technical issues related to the various HR solutions in place.
  • Create and maintain system documentation across all internal HR portals and HR tech platforms, including employee directories, user guides, policies, and processes, to enhance the self-service capabilities.
  • Develop training materials, conduct training sessions for users on the use of HR technology platform.
  • Create and maintain functional documentation, user guide, FAQs where necessary to support end-users to navigate the system effectively.
• Data Management
  • Ensure the integrity and accuracy of HR data through regular audits, data validation.
  • Develop and generate ad-hoc reports, stories to meet the needs of HR and other departments.
  • Work with different teams to understand their data needs, developing data collection strategies and ensure Employee Central as the system of record to optimize efficiency and data quality
  • Analyze HR data to identify trends, patterns, and areas for improvement and design HR dashboards that provide real-time insights into key HR metrics.
• Continuous Improvement
  • Identify opportunities to streamline HR processes, workflow and improve user experience through technology enhancement/automation.
  • Identify opportunities for system enhancements, new releases from SAP and work with vendors to implement new features.
  • Stay updated on latest trends, technology, and best practices to ensure the HR service delivery will be at the optimal level.

• Bachelor's Degree, preferably in Computer Science, Information Technology, Human Resources, or a related field.
• 8 or more years of experience in HR technology management and system administration, or system implementation of HR technology software or related roles, with at least 3 years in planning, project managing and executing SAP SuccessFactors project.
• SAP Certifications.
• In-depth knowledge with SAP SuccessFactors modules EC / ECP / RCM / ONB / PMGM / CMP / S&D.
• Expert proficiency in configuration, application, and maintenance of SAP SuccessFactors, preferably certification in SAP Employee Central and EC Payroll.
• Strong technical background to coordinate with technical teams and vendor to solve complex requirement and integration issues.
• Good grasp of IT Technologies, methodologies, architecture, and best practices.
• Good understanding of HR technology platforms, 3rd party faculty information system, survey platform (Glint).
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Advanced proficiency in Excel and Power BI / Qlik or similar software.
• Attention to detail and ability to independently handle multiple concurrent tasks and changing priorities in high-pressure situations. Able to adapt to changes and maintain a customer-focused approach to meet the diverse needs of HR system users.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services (IITS).
• Primarily responsible for the administration of the Staff/Faculty and Student Intranet Portals running on SharePoint Online and other supporting platforms such as the Microsoft Power Platform, Azure Cloud Services and third party components.
• Develop, configure, implement and maintain applications and sites within the SharePoint environment and the Power Platform to support user and business requirements.
• Manage the configurations and administration of digital workspaces running on Microsoft 365 and Azure.
• Provide support to end-users directly or with assistance from the respective product support teams and supporting vendors.
• Create and administer sites and site collections and assist users in site development.
• Create, plan and execute end-user training sessions for staff.
• Assist in other technical areas outside of but related to Microsoft 365.
• Recommend and document best practices for software configuration, site permission policy, and site template management.
• Establish and help maintain end user access policy and permissions.
• Monitor and maintain operational performance of supported systems and roll out regular security/system patches to maintain the security and integrity of the systems.

• Diploma / Bachelor of Science degree in Computer Science or a related field.
• At least 3 years of hands-on experience with the administration, configuration and management of Microsoft 365 and Azure environments.
• Highly desirable to possess strong technical knowledge, skills and experience with
  • PowerShell, Active Directory/ADFS, DNS, security best practises
  • SharePoint site development (JavaScript/jQuery, HTML5/CSS)
  • Web parts or custom solutions for SharePoint Online.
  • development of forms & workflows.
• Good understanding of security best practises for SharePoint and other Microsoft 365 services.
• Able to assess and promote effective use of appropriate tools/solutions for specific user requests.
• Ability to work well alone as well as in a multi-disciplinary team environment and directly with business lines outside of IT.
• Strong written and communication skills, including the ability to convey complex technical concepts in non-technical terms.
• Provide user training and develop user guides and technical documentation for supported systems, for all phases of systems / projects within area of responsibility.
• Adopt an agile approach to operational and project tasks.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• IT support (remote/onsite), maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the organisation.
• Maintain and review IT documentation, covering infrastructure, service subscriptions and contracts.
• Support, review & liaise with end users on the implementation of an IT governance framework, policies, systems, and infrastructure to ensure compliance and alignment with guidelines.
• Perform and participate in capacity planning, redundancy planning and execution of a Disaster Recovery Plan.
• Provide input for annual IT requirements planning and budgeting.
• Involve and conduct regular system audit for IT effectiveness, efficiency and security.
• Analyse & evaluate system & users’ requirements and make recommendations for IT upgrades.
• Proactively propose suggestions to improve IT systems and operations.
• Proactively identify acquisition opportunities of new innovations for the organisation.
• Assist in driving digital transformation initiatives in line with the strategic objectives of the organisation.
• As part of the digital transformation initiative, work with external service providers to implement new applications, projects or upgrades.
• Liaise with multiple vendors in resolving problems in the rolling out of new applications and ensuring that project delivery is on time.
• Any ad-hoc tasks as assigned by the Management

Requirements

• Bachelor's degree or Advanced Diploma or equivalent in Computer Science, Computer Engineering, or Information Technology preferred.
• At least 3-5 Year(s) of working experience in the related field is preferred for this position.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Proven working experience
• Excellent in managing and administrating Microsoft Windows Server and Apps including Office, Teams and Exchange
• Hands-on experience with computer networks, network administration and network installation
• Management and leadership skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Highly organized and detail-oriented
• Excellent analytical, problem-solving and communication skills

Position: IT Sales Executive
Location: Boon Lay
Contract Duration: 1 Year
Salary Range: $2300 - $2500 per month

Key Responsibilities:

• Build and maintain client relationships.
• Identify and pursue new sales opportunities.
• Present products and prepare sales proposals.
• Meet and exceed sales targets.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• 1-2 years of IT sales experience.
• Strong communication and interpersonal skills.
• Familiarity with IT products is a plus.

What We Offer:

• Competitive salary.
• Opportunities for growth and development.
• Supportive team environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporean & PRs Only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Who We Are Looking For

The Security Operations Specialist is responsible for general and emergency assistance to a worldwide client base utilizing the operations protocols and other client focused procedures. In this role, you will hone your skills to a better understanding of global security, guiding clients through a multifaceted and challenging landscape.

You will serve as a team member in a Crisis24 Global Operations Centres which serves as the heart for the delivery of operational tasks in support of our global clients. . The position is ideal for someone with a passion for security and risk management while bringing valuable skills and experience.

Central to the role is the ability to work clearly and calmly under pressure, working effectively in a global team to deliver solutions in real time in combination with being able to run routine daily tasks with focus and accuracy.

Duties & Responsibilities

• Support the research and assessment of a threat environment for proposed task/travel, using a range of privileged and open-source platforms/research networks.
• Support the research and delivery of pre-travel briefings and presentations to a range of travellers (including deploying expats, academia, NGOs, corporate travellers, C-suite, etc.).
• Monitor requests and supply the content to global travel security requests from deployed personnel, in-country travellers, clients, and on-the-ground security teams.
• Utilising open-source intelligence, proactively monitor the security situation in locations where assets are located and conduct regular checks to confirm the well-being of personnel.
• Support security response contingency planning.
• Utilise tracking platforms to monitor events and action at risk notifications.
• Respond to Special Risk (Kidnap, Ransom & Extortion) calls, gathering the key information and quickly escalating internally to the specialist department.
• Support the coordination and communication of security, evacuation, and emergency tasks.
• Support the compilation of post operational reports for internal (lessons identified & learnt) and external (marketing & case study) purposes.
• Follow and adhere to Crisis24 security, response & client standard operating procedures.
• Retain and understand a familiarisation of Crisis24 services.
• Provide day to day support and guidance to new front-line staff and Security Specialists, ensuring consistency, competence & efficiency in security related response handling and operational tasks.
• Strive to deliver the highest standards of service to customers.
• Support the training, coaching, and mentoring of new starters.

Skills and Experience

• Effective presentation, interpersonal, written, and verbal communication skills; must be able to brief personnel in distress, internal & external stakeholders, and senior business leaders.
• Reliable team player with ability to carry additional responsibilities calmly and professionally.
• Ability to work with minimal supervision and self-motivate.
• Ability to research, digest, and evaluate various sources and associated information topics.
• Capable of quickly assessing a situation and take a decision based on a clear and definable rationale, taking responsibility for the outcome.
• Strong time management skills with the ability to coordinate and prioritise tasks with competing timelines in a fast-moving environment.
• Ability to handle stressful situations and adapt to rapidly changing operational requirements.
• Excellent computer skills with proficiency in MS Office and an aptitude to learn new, applications and systems.
• Higher education qualification in a related field is an advantage, but not essential.

We are partnering with a prominent multinational financial services company in Singapore to fill a role of Talent Management Specialist on a 6 months maternity cover basis.

The Job:

• Actively support the recruitment process for the Management Associate Programme and assist in identifying and implementing talent development programs.
• Help maintain and update the Talent Management Database, ensuring accurate and timely consolidation of data on key talent and successors.
• Work closely with regional HR teams to gather and integrate talent data from various entities across the organization.
• Prepare key documents for reporting on talent and succession planning status to the Group Management Team.
• Respond to queries related to Talent Management policies and practices.

Job Requirements:

• Hold a tertiary qualification in Human Resources or a related field.
• 1-2 years of practical experience in Human Resources.
• Strong communication and interpersonal abilities allow you to interact effectively with colleagues at all levels.
• Detail-oriented, highly organized, and capable of managing multiple tasks efficiently.
• Excel in collaborative environments and are recognized for your positive work attitude.
• With a sharp analytical mindset with excellent problem-solving skills and the ability to interpret data for well-informed decision-making.

• Global Financial Institution
• Opportunities to grow and learn

Our client is hiring for a Marketing Specialist to manage end-to-end planning of both in-person and virtual events in the APAC region. The role involves creating promotional plans, coordinating with stakeholders, building registration sites via Cvent and On24, and ensuring consistency with global event processes. Other jey responsibilities include managing vendor relationships, overseeing event marketing, and maintaining brand guidelines.

Our Ideal Candidate:

• 3-5 years of event planning experience for interal and third party events, preferably in Financial Services
• Experience using On24, Salesforce, and Cvent, along with excellent communication and organizational skills
• A bachelor’s degree is required, marketing or event-related qualifications is advantageous
• Ability to travel and handle multiple projects is a must

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

You will be responsible in the fulfillment of IT Governance functions which includes Incident Management, Change Management, Business Continuity Management, IT Risk Management and IT Audit.

Brief Job Description:

• Track and follow through reported production incidents from the identification of root cause and implementation of permanent solutions.
• Prepare IT reports, coordinate regular meetings and follow-up discussions between IT, Stakeholders and Management.
• Review IT processes and procedures, identify gaps and propose solutions.
• Liaise with internal and external parties in doing IT Audits and Due Diligence Assessment of IT services or systems.
• Follow company policies, procedures, regulatory notices and guidelines, and develop enhancements to existing procedures to ensure compliance to changes in these requirements.
• Regularly keep BCP documents updated and complete regular business continuity management activities including DR testing and call tree exercises.
• Document DR testing results, create a report with analysis and lessons learnt to improve business continuity procedures.
• Carry-out IT Risk assessments with system owners and IT heads related to regulatory guidelines on TRM, Cyber Hygiene, BCM, Outsourcing, DLP/ PDPA, Cloud, etc.
• Ensure that identified risks and gaps from the IT Risk assessment are reviewed, addressed and tracked for the completion of the remediation actions.

Requirements:

• Diploma/ Bachelor’s degree in information Technology/ Computer Science or related fields.
• Minimum 2 years’ experience in IT Governance, IT Risk management, IT Audit areas.
• Strong understanding of MAS TRM, BCM, Outsourcing Guidelines, DLP and PDPA.
• Knowledge of Financial Derivatives and Securities is preferred.
• Preferably ITIL certified or equivalent is a plus.
• Possess excellent written and oral communication skills and able to present ideas to all staff levels including Management.
• Strong interpersonal skills for working with internal and external parties.
• Meticulous in documentation and follow-through on action items.
• Ability to work in a fast-paced environment and be able to deal with changes.
• Ability to handle multiple competing priorities.

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

Responsibilities:

• Plan, coordinate and perform IT audits of financial and other systems including audits over system development and data management procedures.
• Review IT control design and operating effectiveness
• Identify risks associated with the IT systems and the corresponding counter measures (mitigating controls).
• Extract and process different types of datasets for analysis and audit tests
• Support the IT audit team with project management tasks.
• Perform general and specific IT-related controls review on client’s system based on BDO Methodology Performing data analytics using IDEA & Power BI
• Engage with various stakeholders within the firm as well as clients professionally
• Prepare detailed working papers and supporting documents and get it reviewed and approved by reporting Manager.
• Prepare IT Audit reports including audit observations and recommendations.
• Discuss on the audit findings with the client and get their responses.

Requirements:

• Possess a bachelor’s degree in Accountancy, IT or related field
• 2 to 3 years of relevant working experiences
• Excellent verbal and written communication skills
• Ability to work effectively in a team.
• Working knowledge of Microsoft Office (Excel, word, power point, Visio, outlook) and data analytics tools like Idea and Power BI would be an added advantage.
• Knowledge of IT Applications like SAP, Oracle, Microsoft Dynamics, etc. would be an added advantage.

At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.

We are looking for an IT System Administrator, who will be involved in the installation, configuration, and troubleshooting of hardware and software systems.

In this role, you will:

• Install, configure, and troubleshoot hardware and software systems, including operating systems, applications, and network components.
• Microsoft 365 administration on Intune, Entra ID, Sharepoint, Exchange, and Defender.
• Server administration on cloud and on premise, Domain Controller, Active Directory, IIS, DNS, VOIP, LDAP.
• Network administration on firewall, switches, VPN, VLAN, WiFi controller.
• Resolve Level 1 and 2 computer or application issues to local and remote users.
• Escalation of Level 3 Application Issues to third-party vendors.
• Maintain proper logging and maintenance of help desk requests via ticketing system.
• Conduct regular system backups minimize data loss in the event of a system failure.
• Maintain IT related Fixed Assets to support onboarding/ offboarding process.
• Maintain and ensure compliance with all IT/ISO related policies and procedures.
• IT project coordination and vendor management.

We are looking for people with the following:

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Proven experience on Microsoft 365 platform and Cloud Iaas
• Experience with networking concepts and technologies
• Experience with Cisco Meraki and Microsoft Power Platform is a plus
• Knowledge in cybersecurity practice is a plus
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Plan, coordinate and perform IT audits of financial and other systems including audits over system development and data management procedures.
• Review IT control design and operating effectiveness
• Identify risks associated with the IT systems and the corresponding counter measures (mitigating controls).
• Extract and process different types of datasets for analysis and audit tests
• Support the IT audit team with project management tasks.
• Perform general and specific IT-related controls review on client’s system based on BDO Methodology Performing data analytics using IDEA & Power BI
• Engage with various stakeholders within the firm as well as clients professionally
• Prepare detailed working papers and supporting documents and get it reviewed and approved by reporting Manager.
• Prepare IT Audit reports including audit observations and recommendations.
• Discuss on the audit findings with the client and get their responses.

Requirements:

• Possess a bachelor’s degree in Accountancy, IT or related field
• Excellent verbal and written communication skills
• Ability to work effectively in a team.
• Working knowledge of Microsoft Office (Excel, word, power point, Visio, outlook) and data analytics tools like Idea and Power BI would be an added advantage.
• Knowledge of IT Applications like SAP, Oracle, Microsoft Dynamics, etc. would be an added advantage.