• Work closely with the Regional Account Director and collaborate with Global and Local country sales leads to further develop and grow the business in Asia Pacific.
• Identify and develop growth opportunity values using GfK tracking data based on client needs.
• Analyze and present data and findings to create a need and increase selling opportunities to existing and potential clients.
• Establish and maintain excellent relationships with key decision-makers within existing and potential clients, building and maintaining C-suite level engagement to increase upsell opportunities.
• Take the lead in the region for all sales within the industry, including point-of-sale and digital ad hoc opportunities.
• Ensure client deliverables comply with existing agreements where necessary.
• Identify potential problems and propose proactive solutions to meet client needs.
• Contribute to maintaining the high quality of the product.
• Achieve sales and manage accounts with new and existing clients.
• Stay informed about the latest developments in local and global markets and economies.
• Regular travel within Asia may be required.

Reporting to the General Manager, the Director of Revenue is responsible for working with the Revenue Management team in determining strategic goals and tactical efforts, which drive revenue to the hotel. The Director of Revenue is responsible for ensuring that the inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer investment.

How your day looks like:

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Performs competitor checks and reports as appropriate.
• Leads the fortnightly revenue meetings.
• Provides analysis of demand factors, competitive positioning and future outlook and trends.
• Prepares Daily, Weekly, and Monthly Revenue reports to include production, trends, booking patterns as well as channel analysis.
• Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel.
• Ensures that the revenue plan is updated on a daily basis, balancing all figures with the PMS and ensuring that all data input into the system is accurate – Geo source, Product quality and pricing.
• Actively manages the Hotel’s revenue system 
• Monitors transient and group production to ensure that an optimal mix is maintained and evaluates group booking requests to ensure that the Hotel is not displacing higher yielding revenue.
• Analyzes the impact of the revenue management strategy being implemented by the Mondrian Singapore team and advises relevant changes as when needed.
• Ensures that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate and availability audits, and that rate parity is maintained across all channels.
• Ensures that all rate plans are built in accordance with established Mondrian Singapore guidelines.
• Accurately forecasts Mondrian Singapore short term (weekly) and long term (30, 60 and 90 days) business outlook.
• Works with Director of Sales and Director of Marketing to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.
• Works with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business.
• Responsible for developing, training, and providing guidance to the Revenue Analyst/Distribution Executive/ Reservations Team through day to day management.
• Participates in all Revenue conference calls with Corporate.
• Assists in managing relationships with third party online intermediaries especially OTA’s and Regional Travel Agents.
• Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
• Liaise with Group and Business Sales Managers, Reservations and Front Office to ensure yield and revenue management principles are understood and followed.
• Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
• Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.

You will play an instrumental role in supporting the team in our day-to-day operations, working on a myriad of government campaigns to enhance the lives of Singaporeans. As part of our team, you will get to horn your expertise in crafting strategic media plans, optimizing advertising budgets, and ensuring campaign effectiveness in driving the success of our media campaigns and contributing to the greater good of our society.

Expectations of a Senior Integrated Media Planner:

1. Planning

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

You will play an instrumental role in supporting the team in our day-to-day operations, working on a myriad of government campaigns to enhance the lives of Singaporeans. As part of our team, you will get to horn your expertise in crafting strategic media plans, optimizing advertising budgets, and ensuring campaign effectiveness in driving the success of our media campaigns and contributing to the greater good of our society.

Expectations of a Integrated Media Planner:

1. Planning

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

As a Media Executive specializing in Digital Media Operations at Zenith Singapore, you will play a pivotal role in driving the operational aspects of digital marketing campaigns for our clients. Collaborating closely with senior team members, you will execute digital campaigns with precision, manage campaign logistics, and contribute to strategic digital media plans. This role offers an exciting opportunity to immerse yourself in the dynamic realm of digital and integrated media operations, working across diverse clients and utilizing cutting-edge technologies.

Expectations of a Media Executive:

1. Campaign Execution and Management:
   • Execute digital marketing campaigns across various platforms, focusing on meticulous implementation and adherence to established operational workflows.
   • Coordinate with relevant stakeholders to ensure seamless delivery of campaign assets and materials.
   • Monitor campaign execution to ensure flawless implementation and troubleshoot any operational issues that arise.
   • Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
2. Logistics and Coordination:
   • Oversee the logistical aspects of campaigns, including scheduling, budget tracking, and resource allocation.
   • Collaborate with internal teams and external partners to ensure all operational elements are aligned for campaign success.
   • Maintain clear documentation of campaign processes and workflows.
3. Data Insights and Reporting:
   • Develop expertise in media, technology & research tools & platforms
   • Analyze and monitor operational data to ensure campaign timeliness, optimized pacing, and to derive insights into campaign efficiency and effectiveness.
   • Prepare regular reports that outline operational performance, identify trends, and propose optimization strategies.
   • Utilize data-driven insights to improve operational processes and enhance campaign outcomes.
4. Strategic Support:
   • Assist in the development of operational strategies that align with overarching media plans.
   • Contribute innovative ideas for enhancing operational efficiency and streamlining processes.
   • Collaborate with senior members of the team to implement operational aspects of comprehensive digital media strategies.
5. Client Collaboration:
   • Engage with clients to understand their operational requirements and align campaign execution accordingly.
   • Collaborate with clients to address any operational concerns and provide status updates as needed.
   • Maintain clear and professional communication to ensure client satisfaction.
6. Digital Trends and Tools:
   • Stay informed about the latest digital media trends, operational tools, and technologies.
   • Identify emerging operational platforms and tools that can elevate campaign execution and efficiency.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for ensuring the ongoing impeccable cleanliness and organisation of public spaces and facilities in accordance with established standards of the hotel. He/she needs to maintain the impeccable cleanliness in his/her area of responsibility as per hotel standards related to the nightly deep cleaning by outside companies as per contractual agreement in public spaces and back-of-house areas.

Primary Responsibilities

Supervises The Daily Housekeeping Operations For Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP events.
• Monitors the smooth operations of public area team by ensuring all tasks are completed in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of public area operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.
• Possesses good knowledge with cleaning techniques and use of necessary equipment to perform deep cleaning around the public areas.

• Communicates verbally and in writing to the morning manager all relevant occurrences or problems encountered related to the hotel’s or the department’s function.

Provides An Experience That Meets Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Supervision Of The Housekeeping Team

• Leads the Public Area Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He/she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for a 24-hours shift coverage of the Public Area team and is able to personally cover any role or duty in their absence.
• Oversees the provision of cleaning supplies, cleaning equipment, linen and chemicals.

Involvement As A Member Of The Housekeeping And Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Undertakes any reasonable tasks and secondary duties as assigned by the Housekeeping Manager.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

OVERVIEW

The Digital Producer is an experienced news journalist, passionate about devising and executing engaging content published across CNBC International’s digital outlets, including desktop and mobile services and social media accounts. Sitting within the Events and Programming organization, this person will produce strategic, revenue-generating editorial content, and will be accountable for quality assurance, spearheading creative story-telling and journalism across a range of news and lifestyle topics, working through all aspects of the production process and collaborating closely with newsroom teams, including TV show teams, technical operations, editors and graphic designers.

The Digital Producer role may include some on-camera reporting work and formal management of direct reports when there is a business need.

KEY RESPONSIBILITIES

• Devise distinct and original editorial concepts for digital franchises, series and story-telling that optimise for different digital platforms.
• Oversee all elements of the production process including guest booking, scouting and securing locations, obtaining necessary permits and rights clearance forms, story-boarding plans, directing shoots, writing and clearing scripts, complying with NBCU Standards and Practices and collaborating on the editing and publication process.
• Clearly communicate editorial vision and logistical updates in the editorial planning process and in other team meetings.
• Manage shoots on location, giving clear direction to guests, on-camera reporters and camera operators.
• Work closely with TV features colleagues on adapting television content to maximize views and engagement on Digital platforms, including cut-downs and edits, shooting additional content and adding elements like graphics and text to video.
• Write compelling scripts to pictures, editing video and producing promos to deadline.
• Liaise with social media producers to optimise opportunities for social media reach. Track performance metrics to inform content formats.
• Balance multiple demands, decide and communicate priorities, schedules and objectives clearly among peers and to senior managers.
• Work effectively and collaboratively across time zones with teams in other regions.
• Manage direct report(s) by sharing objectives, setting clear goals, giving regular feedback and promoting training, news skills and career growth.
• Keep up to date with industry trends in digital production and publishing, sharing knowledge with colleagues.

The role would support the APAC Franchise Strategy and Brand Marketing Function across the core responsibilities

1. Regional APAC Universal Franchise Strategy and Execution 
2. Regional APAC Universal Theatrical Brand Marketing
3. Regional APAC Symphony  
4. Universal APAC Parks Brand Marketing 

Your responsibilities may span the following areas:

Theatrical Brand Marketing/Park/Symphony

• Support the Parks initiatives in APAC.
• Help with the approval process of various initiatives at the parks – marketing, entertainment, social/digital campaigns.
• Support in preparing movie slate presentations for Television Distribution and Theatrical partners in the region.
• Work closely with Theatrical, Parks, Consumer Products and Television Distribution groups to plan and execute key symphony initiatives.

Franchise Strategy

• Assist regional/local franchise leads on planning and execution of local initiatives, including approval process.
• Build regional social/content calendar working with the global team.
• Assist in live events/digital amplification/gaming ideas needs for the region.

During your internship you will be exposed to and gain an understanding of everything in the colourful world of Human Resources ('HR') that ranges from HR Operations to fun Employee Engagement projects. You will partner very closely and support the HR Manager in maintaining quality HR services across the business.

Your responsibilities may span the following areas:

Wellness Programmes & Communications

• Plan & deliver meaningful activities to promote overall employee wellbeing, championing dynamic employee involvement
• Review and improve existing communication channels & mode
• Design & broadcast EDMs/artwork for internal Company/HR announcements
• Own & coordinate Staff Welfare matters, i.e. LSA, Marriage, New Born, Hospitalization & Bereavement
• Run HR-driven company events & projects such as Healthy Week/Month, DEI, CSR efforts etc.

Employee Lifecycle

• Overseeing end-to-end Onboarding, Offboarding and relevant HR documentation for new joiners & leavers, including but not limited to communications, activation of Sterling Backcheck & pre-employment medical check etc.
• Maintain & upkeep eFiles & pFiles
• Own & update corporate DLs timely
• Generate Employee Letters as needed/requested, i.e. Letter of Employment, Visa Applications, PR Applications etc.

Invoice & Billing Matters

• Vendor & PO creation
• Invoice processing
• Validating & processing 3rd party contractors’ invoices

Other Ad-Hoc:

• Collaborate closely with HRM/HRC on HR Analytics efforts for data collection and analysis; for example: research, gather and translate HR industry data/trends and insights for application to the business
• Own and manage the monthly HR Events Calendar and initiate meetings to brainstorm and plan for upcoming events & projects
• Extend support to wider HR team, when required & directed by HRM/HRC

Team Summary

Reporting to the Asia Pacific Regional Risk Officer (AP RRO), the AP Corporate and Regional Risk Services (CRRS) team is responsible for:

• Driving general Risk Strategy for AP and supporting the effectiveness of the in-market Heads of Risk
• Protecting Visa as the 2nd line of Defense by proactively governing corporate risks, frameworks and supervisory regulatory requirements, and
• Managing risk for the Global Issuing and Acquiring clients

What a Manager, Risk Strategy and Operations does at Visa

As a pivotal figure within the AP Risk Hub team, the Risk Strategy and Operations manager reports directly to the VP CRRS. They will spearhead crucial strategic initiatives, risk analytics, business planning, and general risk operations, including managing the annual AP Risk Executive Council, one of Visa Asia Pacific's top three annual senior client events.

This role is ideal for a motivated, independent individual who is deeply analytical and is dedicated to driving results that best support the business and the AP Risk team. They will collaborate with the regional risk teams, cross-functional partners in the AP market support center, Global Risk teams, and the Risk Leadership team in AP.

Specifically, on Risk Strategy, they will:

• Collaborate with the AP RRO and the VP CRRS to establish strategic priorities for AP Risk
• Manage strategic initiatives to enhance the security and integrity of the AP payment system
• Support the development of a forward-thinking communication plan for AP Risk ensuring Visa maintains the thought leader in the Risk Payments space

Specifically on Risk Operations, they will:

• Oversee key operational processes such as Executive Quarterly Business Reviews (QBR), Annual Planning, and the Risk Operating Plan
• Partner with the global and hub analytics partners to create and manage Risk MIS dashboards enabling client fraud performance management
• Collaborate cross-functionally with Client Services, Products, Value Added Services, and Visa Consulting to ensure alignment and achievement of Risk related objectives
• Project manage the annual flagship AP Risk Executive Council event in close collaboration with the Events and Corporate Communications teams
• Lead internal AP Risk events such as Townhalls and periodic AP Risk staff offsites

Why this is important to Visa:

Visa owns the most recognizable global brand in the financial services industry. With new and diverse players entering the payments ecosystem, constant innovation and increased government intervention, the industry is becoming highly complex with the risks landscape evolving quickly. 

The dynamic nature of the Risk ecosystem has necessitated increased client, regulator and stakeholder demand for Visa's expanded role in ecosystem protection. Meeting this demand calls for strategic planning, data analysis, and implementation to sufficiently prepare the AP Risk team to handle these substantial threats. This role is crucial in enabling the wider AP Risk team to focus on their primary responsibilities

Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead the Search channel strategy & support the team operations across the day to day running of the account with clients & agency partners. Working closely with Google to define the client’s JBP & enhance the relationship in one of the keys of success in this role. Other important Search partners include Microsoft, Naver & Daum.
• Drive relationships at the appropriate levels of our client organizations. This includes working closely with our internal specialist teams across AU, KR & IN, on the same key account. Effective communication in this team also involves collaborating across our regions internally (EMEA, APAC, JPN) and laddering up key project updates, initiatives and suggestions for clients in an APAC regional leadership capacity, and directly to global clients on occasion - particularly the client Channel champions of Search & Analytics, respectively.
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and SEO. Success revolves around being able to put Search & digital results in perspective of the client’s business priorities and strategic pillars. There is an opportunity for our Search channel lead to feed into the client’s technical product roadmap, by suggesting AdTech features as recommendations.
• Have prior platform experience in managing Paid Search (and/or Programmatic) campaigns, including but not limited to account setup, strategy development, organization, and management. The primary role is to help the team bring the implementation to life, and be the voice of Search to clearly articulate your vision of the Channel.
• Create strategies and make in-depth recommendations based on strong grasp of analytics, marketing & research concepts – emphasis is on test & learn roadmaps, account restructuring to support the client’s business objectives and effectively communicating the improvements to demonstrate progress. This role provides the perfect opportunity to develop & deliver your ‘executive presence’ as an effective team & channel leader.
• Manage the Search team’s output across daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues, with a clear opportunity to develop the next generation of Search specialists in our industry
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

• Manages day to day project admin tasks
• Assist engineers in preparation of meeting minutes and consolidating tender returns and tabulation
• Assist the sector leads in preparation bids
• May revise system or schedule as required to ensure timely approvals and distribution.
• Ensures changes to document are completed in a timely fashion in order to meet set deadlines. 
• Responsible for coordination with other parties to make sure document edits are made and proofed.
• Tracks and keeps records of documents. 
• Ensures document tracking and production system is maintained. 
• Prepares and maintains a document control system for all forms of documentation. 
• Makes copies of drawing for production and other company employees. 
• Ensures that all completed documents have been signed-off by the appropriate personnel.
• Implements and follows company quality assurance program procedures.

Primary Function of Position:

The Digital Marketing Manager, Asia position will define best practices and execution for Intuitive’s content strategy in the region including web and social media presence in Asia. Reporting to the Director of Marketing Operations, Asia, you will help define and deliver Intuitive’s global brand voice through digital content creation on internal and external channels and platforms. As part of the Marketing department, you will work cross-functionally to define and deliver meaningful, measurable business messaging to key stakeholders. You will partner with Intuitive Global, Asia Regional and country marketing functions to ensure a consistent, localized approach to content strategy. You have experience publishing content using enterprise content management systems. You operate as both digital marketer and copywriter for organic and paid content across Asia-specific channels in partnership with global business partners.

Essential Job Duties

Website Content

• Develop a website content calendar to enhance our existing websites in all regional markets
• Work closely with regional or local agencies on briefing and developing content and imagery for the site
• Helping country marketing teams identify stories that can be showcased at a local or regional level and working with local teams to shape these up for publishing
• Work closely with global and regional marketing and regulatory teams to define the purpose of each publishing platform and ensure usage in a compliant way
• Work closely with regional stakeholders and global corporate partners to source content for local websites,
• Define on-demand content strategies for the web working with global, regional and country teams
• Maintain country marketing calendars on the websites
• Analyze statistics, traffic data, and campaign results to adjust and optimize digital marketing strategies. Evaluate ROI to assess content effectiveness.

Social

• Developing, sharing and monitoring of an editorial calendar to fuel the creation of permanent and evolving social content across all Asia markets
• Develop a roadmap for aligning LINE, WeChat, Naver etc. with the regional content strategy, legal and regulatory requirements
• Support paid media for social media platforms like LinkedIn, Facebook
• Definition, management, optimization and regular reporting for social media campaigns and programs day-to-day care, feeding, development, and publishing of content on established platforms (social media, website, intranet)
• Develop best practices for consistent community management and engagement including issues management and follow-up of customers’ or patients’ comments.
• Define, and continually refine, social listening for the purpose of daily monitoring, industry and competitive landscape, opportunity identification, customer and patient discussions (inc. complaints), and issues management (in partnership with Global Public Affairs teams in country)
• Partner with Market Intelligence group on meaningful inclusion of social media insights relevant to existing market research/reporting
• Hands-on, consistent community management and engagement including issues management and triage of customer / patient complaints and requests for post-market compliance (inside of set working hours, apart from crisis management or emergent situations where rotating shifts for active monitoring/response will be required)
• Identify, validate, and make the case for new accounts, channels, campaign types, tools, and cross-functional programs as warranted
• Overlapping projects with marketing automation

Agency Management

• Working with regional teams on understanding requirements for marketing collateral, defining the brief, consolidating collateral and working with internal or external teams/agencies to produce content
• Consolidating agency work across Asia and streamlining requirements with fewer agencies to ensure efficiency of costs and process

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to the Group Head of FP&A, the Senior Finance Analyst will partner with the Business Unit Managers and support groups to provide the necessary guidelines, strategies, plans, processes and controls in the region and divisional brand P&Ls.

Responsibilities:

A. Budgeting/Forecasting & Variance Analysis

• Analyze revenue, profitability by brand/customer/channel/market with quality commentary
• Provide analytical support to cross-functional initiatives and ad hoc projects and cashflow forecast
• Systematic variance analysis with quality commentary/business insight to support business objectives

B. Financial Reporting

• Responsible for overall accuracy in P&L reporting during month end closing; including preparation of journals; working closely with Shared Services Team; review with Senior Business Controller
• Prepare monthly management reports & review results with management
• Lead the actualization and analysis of monthly P&L, KPI, present divisional brand P&L and highlights with recommended action plans as required
• Liaising with the local accounting team (SSC environment) to ensure the integrity, accuracy of the accounting records, as well as in compliance with general accounting principles

C. Business Partnering

• Serves as the primary finance business partner and controller to support business operations by partnering with business teams to meet corporate objectives and decision support
• Preparation of Cashflow actuals and projection to Group

D. Compliance

• Ensure compliance with internal controls and statutory requirements including audit, tax, corporate secretarial preparation/enquiries etc.
• Manage and liaison with the external auditor, tax consultants, corporate secretary, banks and other external parties
• Ensure robust process and adequate internal controls are in place

• Minimum 5+ years post-qualification experience in Finance and Controlling, preferred to have some regional exposure but not required
• FMCG industry experience highly desired, but not required
• Commercially minded, pragmatic in approach with high attention to detail
• Creative and innovative attitude, always looking for new ways to improve current activities
• Highly organised self-starter with the ability to prioritise
• Multi-tasker able to achieve deadlines
• A team player able to work with multiple teams
• Strong influencing skills - ability to lead and build relationship with stakeholders
• Able to recognise senior stakeholders’ priorities and understand the optimal way of presenting information

Our client, a global logistics company with reach all over the globe, is looking for a Country Manager to join their team. Your role will be to manage operations, develop business and increase profitability for Singapore & Malaysia. You will need to have broad and specialist skills around 3PL, freight forwarding, transportation and supply chain knowledge. This role is a client facing role with strategic competencies required to grow the business and retain existing accounts. You will have a high level of responsibility and require self-motivation, being time oriented and able to move between general management and operational requirements. You will need to have an in-depth understanding and knowledge of the Singapore & Malaysia market in relation with our industry. The role is a senior executive position reporting directly to the Chief Executive Officer

Education

· Tertiary or Post Graduate qualification in an appropriate Business discipline.

Qualifications

· Occupational Safety or Risk Management

· Management or people leadership training

Experience

· Knowledge of local country laws / statutory requirements / Company Law and business regulations. Director level experience is ideal.

· Involvement in Asian country base business activities for minimum (3+ years).

· Experience of Singapore is a must

· Extensive Supply Chain operational experience in a medium to large private sector organisation in managing people, financials, customers, and contracts.

· Extensive knowledge of up-to-date business management practice

· Exceptional financial understanding and analysis skills

· Exceptional ability to build relationships both internally and externally

· Exceptional business development experience and record

· Exceptional research and analytical skills and a capacity for sound judgment

· A practiced strategic thinker

A creative mind, practiced in designing and selling solutions

Are you looking for a part-time position based in Singapore? MMR is seeking a dedicated and detail-oriented Office Coordinator and Project Assistant to join our dynamic team!

MMR Research Worldwide is a global market research agency, specialising in sensory, offering research solutions to support optimisation in products, packaging and all aspects of branding within food, drink and other FMCG and retail sectors.

We are seeking a dedicated and detail-oriented part-time Office Coordinator to join us! This role is integral to maintaining the smooth operations of our office and ensuring that our clients and visitors have a professional working experience with us.

As our Office Coordinator, you will assist with the day-to-day organisation of product logistics and assisting the team with day-to-day project set up / administration to ensure smooth delivery and upkeep in internal system and programs. You may need to support some preparation of food and beverage, or personal care products needed for our in-house sensory trained panel’s assessment for research purposes.  This is an excellent opportunity for someone who is looking for a part-time position, working 20hours per week, 9am to 1pm, Monday to Friday. This individual would be suitable for an individual who is organized, proactive, and enjoys working in a team environment.

Key Responsibilities would include:

Product Preparation / Assistance:

• Preparing samples and materials for in-house panel training and profiling
• Researching, sourcing and managing products for research
• Preparing the working area for panel session, assist panel leader in clearing up afterwards and ensuring that all activities comply with basic food hygiene standards
• Routine upkeeping and maintenance of sensory lab which include the product preparation area, product storage and panel discussion room.

Administrative Support:

• Assist with data entry and maintaining accurate records and databases.
• Assist with basic charting using internal PowerPoint or Excel template (training will be given).
• Support activities including assistance for new starters.
• Source / ship / receive products and clear customs for projects

Office Management:

• Oversee the maintenance of office and basic lab equipment and coordinate with relevant teams.
• Coordinate office events, meetings, and training sessions.
• Ensure compliance with company policies and procedures.
• Greet and assist visitors with a warm and professional demeanour.
• Answer and direct emails or phone calls promptly and accurately.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain a tidy and welcoming working area.

• Proven experience as an office administrator, receptionist, or relevant role.
• Fluent English in both written and verbal communication.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Strong organizational and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to lift heavy products.
• Professional attitude and appearance.

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Conveniently located office with a positive team culture.
• Hybrid work environment (able to work from home on certain days)

MMR is an Equal Opportunities Employer.

Are you a creative storyteller with a passion for photography, videography, and social media? We’re looking for a skilled Content Creator to join our team and elevate our clients' online presence. If you have a keen eye for detail, expertise in capturing and editing both photos and videos, and a deep understanding of what makes content engaging on Social Media, we want you!

Key Responsibilities:

• Shoot, and edit high-quality photo and video content for various social media platforms (Instagram, Facebook, TikTok, YouTube, XHS etc.).
• Collaborate with the team to develop and execute visually compelling content that align with our clients' brand identities and goals.
• Create visually appealing graphics and layouts to accompany photo and video content.
• Apply color correction, audio adjustments, and special effects to enhance the final product.
• Stay up-to-date with social media trends and incorporate innovative ideas into content creation.
• Assist in brainstorming and conceptualizing new content ideas to keep our clients' social media presence fresh and engaging.
• Monitor social media performance metrics and make data-driven adjustments to content strategies.

Requirements:

• Proven experience in photography, videography, and editing, with a strong portfolio showcasing your work.
• Proficiency in photo and video editing software such as Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro, After Effects).
• Strong storytelling skills with a keen eye for detail and aesthetics.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Excellent communication and collaboration skills to work effectively within a team.
• Familiarity with lighting, composition, and other technical aspects of photography and videography.

We are seeking for an experienced HR Executive to join our growing team! If you're interested, please apply, and we would love to share more information with you!

• Assist in the end-to-end recruitment process, from job posting to candidate onboarding. 

• Screen resumes, conduct initial interviews, and coordinate interviews with hiring managers. 

• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS). 

• Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization. 

• Prepare and maintain new hire documentation and personnel files. 

• Update and maintain employee records, ensuring data accuracy and confidentiality. 

• Assist in the administration of HR-related documents, such as employment contracts and letters. 

• Handle general HR inquiries and provide support to employees on HR-related matters. 

• Contribute to HR projects and initiatives, such as employee engagement programs and training sessions. 

• Collaborate with the HR team to implement and enhance HR policies and procedures. 

• Ensure compliance with labor laws and company policies in all HR processes. 

• Keep abreast of changes in employment legislation and assist in policy reviews. 

• Bachelor’s degree in Human Resources, Business Administration, or a related field. 

• Strong interpersonal and communication skills. 

• Ability to maintain confidentiality and handle sensitive information. 

• Detail-oriented with excellent organizational skills. 

• Proficient in Microsoft Office applications. 

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

Our client, A non-profit organization in Singapore is seeking a mid-level music composer to create a cover version of Cyndi Lauper's "Time After Time" for a 45-second TV commercial. This project requires a composer who can work for more than a week. The composition will be used across various media platforms in Singapore for up to one year.

Responsibilities:

• Compose and produce a cover version of "Time After Time" by Cyndi Lauper
• Adapt the song to fit a 45-second commercial format
• Ensure the composition aligns with the client's vision and commercial objectives
• Arrange and record all necessary instrumental and vocal parts

• Proven experience as a mid-level music composer, particularly in creating commercial music
• Strong portfolio demonstrating ability to create high-quality cover versions and adaptations
• Proficiency in music production software and techniques
• Excellent understanding of music arrangement and adaptation for short-form content

OVERVIEW:

The Sales Exec - Inside Sales, plays a crucial role by managing our existing APAC-based clients in Sportradar’s lower account segment. This starting position requires initial account management experience, superior communication skills, and a results-driven mindset. Responsibilities include renewal discussions, avoiding client churn and identifying up-sell and cross-sell opportunities with our established clients in the APAC Region. 

THE CHALLENGE:

• Efficient account management of ~100 small to medium-sized Sportradar clients
• React on account enquiries in a timely manner and find satisfying solutions aligned with our account segment strategy
• Help building a pipeline by identifying and nurture up-sell and cross-sell opportunities throughout the year
• Decrease the risk of client churn while representing Sportradar’s account growth strategy
• Work with internal Sportradar teams to further develop the commercial approach in this customer segment
• Document all touchpoints and transfer knowledge regarding the account to internal Sportradar team members
• Collaborate closely with other Sportradar team members to ensure alignment and integration of sales strategies, projects and programs for successful implementation and execution.
• Manage the client up to the next account segment.
• Other duties as assigned.

YOUR PROFILE:

• Recently finished Bachelor’s Degree.
• First experience in a sales, account management, partnerships, or business development role welcome
• Love for CRM Systems and structured selling processes
• Quick learner to identify key decision makers and influencing executive-level stakeholders.
• Able to think analytically, navigate sales cycles, and create for the team/yourself pipeline & roadmap to convert opportunities
• Strong organizational, issue resolution, and decision-making skills are required. Superior verbal and written presentation and communication skills.
• Self-motivation and professional discipline with excellent follow-through.
• Polished PowerPoint presentation skills.
• Language Skills for negotiations: English- Spanish is a plus
• Must be able to work well with others as part of a team.

Preferred qualifications:

• Inside Sales or equivalent sales experience in sports media or technology
• Experience working in a global organization.

JOB SCOPE
This is an individual contributor responsible for identifying and resolving issues of advanced complexity. This position is at a senior professional level and requires strong & advanced execution and analytical abilities. This role works independently and receives minimal guidance.

RESPONSIBILITIES

• Troubleshoot and resolve complex 2nd level network related problems, coordinate resources where necessary and serve as escalation point to 1st level operational teams.

• Respond to and resolve IP network issues within the timeframe of severity level agreements.

• Deploy client solutions and network design implementations.

• Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications environment.

• Take initiative to proactively discover potential network impacts!

• Participate in or lead problem resolution and root-cause analysis.

• Participate in tasks related to change, incident, and problem management.

• Document, create and maintain operational runbooks based on best practice and from knowledge & experience gained from day-to-day operations for continuous operational improvement.

• Conduct internal technical briefing & training for level1 and level2 network operations team.

• Deploy and document changes in accordance with problem and change management process.

• Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines.

• Communicate to both technical and non-technical audiences, resolution and root cause resulting from the outage or service interruption.

• Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity.

• Perform weekends shift duties on rotational basis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Product Owner for Ansible Automation Platform Service

Product management for providing Ansible Automation Platform as a service

1. User Experience and Communication
2. Product lifecycle
3. Financial charging
4. Service level management

User engagement

1. Provide service and/or technical consultation for customers
2. Ansible community lead for Bosch
3. Conduct roadshows & meetups

Infrastructure management

1. Ensure Operational stability
2. Ensure Security of the operations and service
3. Capacity management

Technical Lead for RedHat Enterprise Linux Server Service & Cloud Service of Bosch worldwide.

• Continuous improvement of automation for the installation and maintenance of Linux Operating System and related components in a Large-scale Linux Server infrastructure.
• Ensure stable, secure and efficient service and operations.
• Develop API driven automation
• Coordinate and collaborate with 1st & 2nd level support, analyze, troubleshoot, and provide solutions for escalated technical issues.
• Incident, Problem, Change, and Configuration Management. Continuously improve the process where needed.
• Ensure hardening, patch management and upgrades of Linux Servers is properly done.
• Address audit findings and IT risks including remediation, progress tracking, status reporting and evidence documentation.
• Maintain high-availability of systems.
• Improve monitoring systems. Knowledge in Icinga will be a plus.
• Prepare and maintain SOP documentations.
• Consult and collaborate with IT and DevOps teams on security best practices and requirements for Linux/Unix Operating systems in On-Prem/Cloud environments.
• Perform Host management, Golden image management and Automation for cloud platforms.
• Coordinate storage, backup and ESX administration.
• Continuously improve the visibility of the security status of the environment.
• Participate in Agile meetings.

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience 
• Serve as the main point of contact for customer queries / problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineeering design drawings and align within project scope
• Work with planners and PM's and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report on supplier and forwarder performance to agreed SLO's, risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and / or damanges and provide root cause analysis
• Support RFI / RFQ processes and benchmarking
• Manage regional and local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes