Customer Service Specialist (6 months fixed term)

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Customer Service Specialist is responsible for handling all customers’ requests and support service team in responding to maintenance services, repair work to meet and exceed customers’ expectation.

Roles & Responsibilities:

• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details

Qualification:

• NITEC/Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Candidates without prior working experience are welcome as on-the-job training will be provided.
• This is a 6 months contract role (subject to conversion depend on headcount)

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role.

. Operate lorry Crane

. Handle daily goods delivery and collection timely and accurately

in accordance to assigned schedule.

. Loading and Unloading of goods (steel reinforcement bars) at

designated job sites.

. Assess work areas before performing any lifting operations

. Perform basic upkeep and maintenance of the lorry to ensure road

worthiness

. Undertake other ad hoc duties as assigned

. 6 days work week

. Posses a valid Class 5 Driving License

.At least 2 years of relevant experience preferred

Hebei Jinbiao is the current leading specialist for Noise Control Products in ASIA. We are a leading service provider to the construction industry since 2016 and has taken #1 position for noise barrier in Singapore in the recent few years.

Our noise barrier products are widely using in LTA, HDB, URA, PUB & various private construction projects.

Due to the tremendous demands & growth, we are looking for good personality & capable Sales executives & Sales supports to support our customers needs.

Job description

• Maintaining project documentation.
• Communicating the project’s progress.
• Managing the project’s budget, resources and timeline.
• Participate in project design meetings / coordination and propose improvements if necessary.
• Evaluate potential problems and technical hitches and develop solutions.
• Plan and manage team goals and new information.
• Coordinate all team members to keep workflow on track.
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.

Requirements

• CAD
• Capable of maintaining strong relationships
• Excellent analytical and problem solving abilities

The Facade Design Manager oversees all fundamental parts of the design process. The Facade Design Manager ensures drawings and proposals comply with the client's requirements, as well as with statutory and other requirements.

Duties and responsibilities

1. Function as in house technical resource for project issues regarding architectural and engineering design.
2. Ensure that design drawings meet client requirements (shop drawings, cutting lists, production drawings, job order etc).
3. Liaise and coordinate with members from Projects, Contracts, and Production to ensure that projects proceed according to schedule and within budget.
4. Liaise and coordinate with external agencies - architects, QPs, PE, contractors, sub contractors, suppliers etc from inception to completion of project.
5. Manage design activities to ensure the drawings are completed and approved in time for fabrication.
6. Prepare materials takeoff and optimization.
7. Work with Procurement Department for materials procurement.
8. Check and ensure the quality of all drawings and designs.
9. Participate in the development of proposals, pricing and presentations for design work.
10. Manage and implement design schedule and forecasts
11. Assign design resources based on project type, complexity and timelines.
12. ensure proper record keeping and version control for all drawings, cutting lists etc in accordance with ISO procedure.
13. Manage, supervise and train members of the department.

· Be a first point of contact for customers and engineers, answering telephone calls and emails

· Take information from Engineer's reports to create invoices to send to customers

· Stock optimizing with help of Service Manager

· Track parts ordered to ensure these are delivered in a timely manner

· Follow-up with customers to ensure estimates have been received and to take further instructions

· Invoice for service and repair work within an agreed timeframe of job completion

· Liaise with customers to ensure they are kept up-to-date with the progress of their service job

· Identify new service and maintenance opportunities and promote these to potential customers

· Order parts required from suppliers to ensure adequate van stock and to complete scheduled jobs

· Resolve problems pertaining to customer orders.

· Coordinate with sales and other appropriate departments in processing orders.

· Ensure timely delivery of orders.

· Interact with Accounts Receivables team regarding payments.

· Maintain and update customers’ database

· Support the Technical Advisor and step in in case of his absence.

• Report to Project Director and Project Manager on site matters and progress of work
• Able to lead a team of foreign workers
• Identifying and resolving workplace problems with all the main contractors, subcontractors & suppliers
• Ensure compliance of WSH Regulation & Safety Procedures and maintain good house-keeping
• Monitor, coordinate, and keep track of the site work progress to ensure quality and efficient manner
• Supervise & coordinate the activities at project site.
• Control and maintain the safe and smooth progress of work.
• Handle project documentation, monitoring of site activities, material requisition, cost control, project supervision and schedule of works;
• Supervise site progress which includes attending site meeting and discussion;
• Undertake any ad-hoc project assignments as and when assigned.

JOB SPECIFICATION:

Qualification:

Professional Certificate / NiTEC / Diploma / Advanced / Higher / Graduate Diploma

Experience:

Fresh graduates / Related experience in sales

Skills:

Microsoft excel

Other Requirement:

1. Team Player

2. Possess good interpersonal & communicative skills

3. Pleasant personality and self motivated

MAIN JOB DESCRIPTION:

1. Responding to sales enquires, prepare sales quotations and support sales activities (eg. cold call) for Sales team.

2. Supporting Sales Team with documentation and requirements pertaining to Sales tender/RFQ

3. Liaise with Suppliers and / or Vendors to obtain prices and lead-time.

4. Follow up with customers on quotes sent / customer orders and request

5. Tracking of inbound enquires and monitoring their progress

6. Update customer inventory report if required by customer

7. Receive customer forecast and plan for buffer inventory

8. Receive customer PO and generate sales order /delivery order /invoice

9. Handle customers documents for export shipment etc. issue billing, packing list and shipping invoice

10. Ensure timely delivery of goods

11. Liaise and coordinate with logistics for goods picking, packing and labelling

12. Maintain proper documents filling and house keeping

13. Other adhoc duties as and when assigned

• Provide technical support with focus on laboratory work scope expansion and development to achieve better efficiency and higher productivity.
• Metcal Implementation to improve the productivity.
• Performing and Managing In-house and Onsite calibrations

Specific responsibilities:

• Expand laboratory work scope for Dimensional and Mechanical fields.
  Be an approved Local Accreditation Body signatory for Dimensional and Mechanical fields of calibration in the laboratory.
• Arranging recalibration of standard equipment’s before due date through ISO/IEC 17025 accredited labs having better CMC, reviewing the certificate of master instruments and periodically updating the Master equipment’s list.
• Regularly updating the drift records of master instruments
• Reviewing and approving the calibration certificates
• Improving the delivery performance by getting the work done from the team as per plan and delivering instruments within committed TAT.
  Identify training needs and provides training for staff.
• Increase calibration productivity and efficiency by adopting improved systems and methods.
• Arranging & performing preventive maintenance, in service checks, inter laboratory Comparison (ILC) and Proficiency Testing (PT) as per planner.
• Ensure laboratory procedure are up to-date with regular review. Develops and improves calibration procedure and prepare CMC calculations.
• Assists in maintaining laboratory Quality Management Systems as per ISO 17025, To be well prepared for the internal and external audits.
• Manages laboratory technical functions in accordance with Local Accreditation Body standards.
• Provide technical support during equipment failure also providing technical guidance to the team.
• Participate in identifying new business opportunities and development.
• Assists in annual Capex budget exercise and assist with Capex justification for new or replaced equipment
• Listen and provides technical advice to client and assists in client audits
• Anticipate the clients’ needs to offer the most suitable solution.
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity
• Liaise with clients on technical issues when required also confirming the calibration capability to CS team for enquiries.
• Maintain draft Calibration Certificate format/template
• Maintain good housekeeping at workstation/areas by implementing and maintaining 5S activities.
• Ask for more business while interacting with customers
• Always act in a friendly and reliable manner, Act upon client feedback.
• Manage timely trouble shooting and assist customer as necessary.
• Build and foster collaboration with internal teams involved in service delivery.
• At All times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• Perform any other responsibilities as assigned by Senior Management

Requirements:

• Degree in Mechanical engineering or related field.
• 7 -10 years’ experience in equipment measurement/calibration field.
• Technical knowledge and experience in related field and in using management methods and tools.
• Able to work independently and to coordinate several activities simultaneously
• Able to interact with all levels of management, suppliers, and clients.
• Good communication, negotiation, and interpersonal skills
• Works well under pressure, challenges status quo.
• Applies judgment and acts according to the SGS standards of ethics and integrity
• Knowledge of ISO systems and procedures
• Able to coordinate and motivate a team towards a common goal.
• Able to realize business opportunities in conformity to the business strategy.
• Acts quickly and decisively; able to make tough calls

Job Description:

Able to set up the machine to produce following bags:

i. Pillow pouch ( 3 side seal)

ii. Pillow pouch ( centre seal)

iii. 4 side seal (with sides gusset)

iv. Stand up Pouch ( with bottom gusset)

v. Custom shaped pouch

Job Requirements:

1. Minimum 3 years experience in operating flexible pouch machine in plastic flexible packaging company.

2. Good understand on GMP requirement will be an added advantage.

3. Sound technical knowledge to troubleshoot machines’ issues.

The Warehouse Assistant is responsible for coordinating and performing general warehouse operations and activities including shipping and receiving deliveries, conducting stock checks, documenting warehouse transactions and records, and storing of inventory, picking and packing, labelling and decoding, and releasing outbound shipments.

Our warehouse is automated, the candidate will be trained to work in computerised warehouse environment. Our products are mainly beauty products, such as cosmetics, body care, and perfumes.

JOB DESCRIPTION

• Perform general warehouse activities such as receiving, picking & packing
• Perform Labelling of products / goods (Beauty Products)
• And other activities assigned by Supervisor

JOB REQUIREMENT

• No min qualification required
• Able to work independently with minimum supervision
• Team Player with ability to collaborate with others
• Candidates are required to lift and move boxes of up to 20 kg
• Candidates must be able to read fine prints on product labels
• Forklift license is a must

Working Hours: Mon to Thurs 8:30am to 6:30pm, Friday 8:30am to 5:30pm.

Company Bus from/to Tampines, Bedok, Serangoon, MacPherson, Clementi.

Job Description

• Provide general administrative and human resources support including data entry, copying and up-to date leave application, training matters, petty cash and timesheet checking.
• Ensure that accurate and complete accounting, reporting and internal control application and systems are functioning and that relevant records are properly maintained.
• Perform all administrative matters which includes filing and documentation, order office supplies etc.
• Facilitate internal communication including emails, letters, disseminate of information and etc.
• Update & tabulating monthly manpower report.
• Assist project manager on general administrative support to site project.
• Under the Workplace Safety & Health Act, employees have a duty to keep their workplace and colleagues safe by following safety and health procedures; reporting unsafe acts and incidents; and not tampering with safety devices or performing willful/reckless acts.
• Any other duties that may be assigned from time to time.

Job Requirements

• A minimum of GCE N/O Levels/Diploma in any field or equivalent with at least 1 year of relevant work experience.
• Good people and communication skills with ability to interact with people of all levels.
• A good team player who possesses drive, initiative and ability to work independently.
• Resourceful, adaptable, well-organised and meticulous with an eye for detail.
• Ability to multi-task and work in a fast pace environment to meet tight deadlines.
• Competent in MS Office.
• Comfortable to travel to site office as and when required.

The Planning Executive is responsible for analysing of data, identifying trends and insights, and provide actionable recommendations that drive business growth. Require to collaborate with cross-functional teams to develop data-driven strategies and monitor performance metrics.

Job Descriptions / Role / Responsibilities:

• Analyze of data to identify trends, patterns, and insights that drive business growth.
• Develop and maintain dashboards and reports that monitor key performance indicators and provide insights into business performance.
• Develop and maintain data models and algorithms that support business decision-making.
• Work with relevant stakeholder to drive the project forward and ensure smooth and successful project delivery.
• Ensure all the data is collected, stored, and processed in a secure manner.
• Generate regular reports and presentations for senior management to illustrate business performance metrics.
• Prepare PPT presentation and minute of meeting.
• Undertake other ad-hoc projects and duties as assigned by Management.

Qualifications & Skills:

• Proficiency in Japanese and English to effectively manage projects and communicate with diverse teams.
• Diploma or Bachelor's degree in Statistics, Mathematics, or a related field.
• A minimum of 3 years' experience in data analysis, business analysis, or project management.
• Expertise in Excel, PowerPoint, PowerBI, VBA, and SQL.
• Demonstrated analytical and problem-solving abilities with a strong grasp of statistical analysis techniques and methodologies.
• Skilled in visualizing data workflows and translating them into digital media.
• Excellent organizational and time management skills, with a keen attention to detail.

Job Description:

As a Junior Administrative Executive, you will provide support to the administrative team and assist in the smooth functioning of daily operations. Your responsibilities will include but are not limited to:

1. Office Administration: Assisting in day-to-day administrative tasks such as managing correspondence, answering phone calls, and organizing office supplies.
2. Data Entry and Documentation: Inputting data into databases, spreadsheets, and other documentation systems accurately and efficiently.
3. Scheduling and Coordination: Coordinating meetings, appointments, and travel arrangements for senior staff members.
4. Filing and Record Keeping: Maintaining organized filing systems both electronically and physically, ensuring easy retrieval of documents when needed.
5. Communication: Acting as a point of contact between internal departments, external vendors, and clients, maintaining professionalism and confidentiality in all communications.
6. Problem Solving: Assisting in resolving administrative problems and inquiries, escalating issues as necessary to senior management.
7. Ad Hoc Tasks: Undertaking additional tasks and projects as assigned by senior management to support the smooth operation of the organization.

Requirements:

1. Experience: Prior experience in an administrative role or internship is preferred but not mandatory. Fresh graduates are encouraged to apply.
2. Computer Skills: Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and basic knowledge of office equipment such as printers and scanners.
3. Organizational Skills: Ability to prioritize tasks, manage time efficiently, and maintain attention to detail in a fast-paced environment.
4. Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels of the organization.
5. Teamwork: Strong interpersonal skills and the ability to work collaboratively as part of a team, as well as independently when required.
6. Adaptability: Willingness to learn and adapt to new tasks, procedures, and technologies as needed.
7. Confidentiality: Demonstrated integrity and discretion in handling sensitive information and maintaining confidentiality.
8. Problem-Solving Skills: Capacity to identify issues and propose solutions, with a proactive approach to addressing challenges as they arise.
9. Reliability: Dependable and punctual, with a commitment to fulfilling responsibilities and meeting deadlines consistently.

Join chef-owner Andrew Walsh on a journey through his Irish heritage with Nua Irish cuisine at CURE. Representing his take on the evolution of Irish cuisine, the name takes inspiration from the double meaning of the word nua: Old Gaelic for Irish and modern Irish for new. Expert;y showcasing of the Celtic nation’s produce and culinary influences.

We are now expanding our team and are looking for a captain to join our enthusiastic and passionate team at the 1 Michelin starred CURE Restaurant.

The successful candidate:

• Has at least 2 years of experience within a Michelin star environment or fine dining environment.
• Will be expected to provide the highest levels of service to our guests and gain extensive knowledge of our food and drink menu.
• Has excellent communication skills and enthusiasm for delivering first class service and a willingness to learn are essential in this role.
• Is a team player and assist throughout the restaurant by ensuring that every opportunity to give high-quality service is completed. Teamwork is essential and required by all our staff.

Our goal is to collaborate with talented Restaurant Professionals and offer opportunities to learn and grow within the profession.

Join us and be part of our Front of house team.

Benefits & Compensations

- Annual Leave: 12 days - 18days. For every additional 12 months of continuous service, additional 1 more day of paid leave will be credited up to 21 days max.

- Public Holidays: 1 day’s basic pay and travel (if applicable) on official public holidays.

- Other Leave Types:

Outpatient sick / Hospitalisation leave / Maternity/ Childcare/ Paternity leave / Marriage leave / Compassionate leave

- Staff meal is provided by the restaurant

- Transportation is provided after 11.30PM

Finance Executive @ East

Working hours: 8.00am to 5.00pm

Salary up to $3800

Qualification: Minimum Diploma in Accountancy

Experience: Min 3 years accounting and finance experience

- Monitor and manage customer invoicing and receipts

- Follow up on outstanding payments

- Reconcile accounts receivable transactions and handle reconciling issues

If interested, please send your resume to 88109109. Thankyou.

EA License No: 21C0626

EA Personal Reg No: R23118433

About the role:

This position is for an Engineering Assistant, managing day-to-day priorities, solving client issues received by the team. Optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.

Key Responsibilities:

As an Engineering Assistant, you’ll be responsible for:

• Works under immediate supervision to perform on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing and removing of equipment to meet customer requirements.
• Uses detailed company guidelines to assist with installation, testing, servicing and repairing of basic equipment to conform with company operating specifications and customer requirements.
• Uses detailed company guidelines to perform basic on-site preventative maintenance, routine repair, and calibration after installation.
• Assists with inspecting equipment on a regular basis.
• Assists with maintenance of equipment logs that record performance problems, repairs, calibrations, or tests and submits weekly reports summarizing these activities.
• Scheduling of technician work schedule, for dispatching of work order through salesforce & service max platform.
• Arranging logistic required for field service including ordering of part, issuing of parts to field staff/ subcontractors, arranging delivery of required equipment or part.
• Arrange and raising Purchase Order for subcontractors for delivery and service.
• Coordination with customer on service delivery date including all required documentation for work (Permit to work, Risk Assessments and etc).
• Review entries of technician's hour and time sheets.
• Create the work order for new jobsite.
• Ensure customer service report (CSR) / service chits uploaded fir monthly invoicing.
• Manage other administrative tasks as required such as filed staff's leave, tools request, safety related request in SAP system.
• Support field staffs for any required assistance.
• Backup of Engineer during their absence.
• Support field service team for arrangement after office hours in the event of critical

Requirements:

We are looking for people who are meticulous in details and posseses great communication skills. If this is you, get in touch.

As a minimum you must have:

• Diploma/Degree in Engineering related courses with minimum 2 years of relevant experience in HVAC industry.
• Good planning and time management skill.
• Good communication to manage different stakeholders.
• Good interpersonal and communication skills.
• Ability to handle multiple tasks and meet deadlines.
• Ability to work with minimum supervision but in a structured environment.
• Results oriented and attention to detail.
• Knowledge in SAP is an advantage.

Job Description

• Attend to customer at frontline and all phone call received - 30%
• Create quotations for all customer's repairs and advise them accordingly-30%
• Translate customer-reported problems to actionable work orders for technicians to complete-15%
• Ensure work provided addresses the concern raised/required by customers - 10%
• Invoice and collect payment from customers for service rendered - 5%
• Maintain customer records and enter data into computer databases - 10%

Requirements

• Provides simplified and quality services to all customers professionally.
• Work as a team closely to fill up any possible service gaps.
• Embrace self responsibilities for all customers and strive for continuous imptovement.
• Demonstrate professionalism, integrity and independency at work.
• Ability to react accordingly to work contingencies and requirements.

Qualification

• Secondary School
• 1 year and above experience
• Ability to communicate in Malay, Indian or local dialects

Candidate must be travel toTuas

Salary $2800-$3500

• Repairing of TV, Fridges and Washing Machine.
• Possess a Class 3 Driving license is a plus point as will be driving to customer's place for repairs and servicing.
• Can handle Mandarin and English speaking customer.
• At least 1 Year(s) of working experience in the related field is required for this position.

Responsibilities:

• Weighing, mixing, filter preparation, filling and packaging.
• Loading and unloading of raw and packaging materials as well as finished products.
• Filling up production check list and all ISO documents for production
• Perform house-keeping as per 5S program.
• Equipment and area cleaning on regular intervals.
• Handle monthly physical count for in-direct materials.
• Comply with safety and environmental regulations

Requirements:

• Min GCE O Level / Nitec or equivalent
• Min 2 years of working experience
• Knowledge of Chemistry preferred
• Positive with a sense of urgency
• With forklift license is a plus

____________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact 6566 5498 for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Joni

EA License No : 03C5391

EA Reg No : R1106641

Salary: Up to $3,300 + AWS + VB

Working Hours: 5.25 days work (alt Sat)

Working Location: Senoko

(Company transport provided at Admiralty MRT Station)

Job Scope:

• Handle and resolve customers' enquiries/complaints in a timely manner
• Raise work orders and prepare quotations
• Liaise with stakeholders, customers, and customers on servicing matters
• Update customers on servicing schedule and vehicle collection
• Ad-hoc duties as assigned

Job Requirements:

• At least 1 year of relevant experience
• Proficient in MS Office
• Knowledge in CRM system will be advantageous
• Willing to work overtime when required

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

• Reviewing work performed by team, providing guidance and training where necessary.

Specific responsibilities:

Sales/Accounts Receivable
• Review Write-off approved bad debts
• Monthly review ageing and meeting with Credit Controllers
• Monthly open and close AR period
• Maintain and modify AR setup
• Filling of AR remittance
• Review monthly UBR & WIP

Fixed assets
• Review FA additions.
• Review FA disposal / transfer.
• Review FA reconciliation.

Month end closing
• Input ad hoc journals
• Review of monthly expenses
• Review of monthly PL
• Upload HFM data and prepare HFM month end reporting
• ICBS Reporting
• Review and input K-Shuttle contract list.

Others
• Request certificate of residents from IRAS.
• Prepare MD’s & COO quarterly expenses report, due on 15th of following month
• Prepare GST quarterly submission workings
• Complete customer authorization forms
• Scanning of Inter/Intra FA Disposal forms
• Update and review balance sheet schedules
• Participate in other ad hoc FINDIV projects
• Perform staff appraisals and recruitment.

Requirements:

• Min 2 years years experience in accounting.
• Minimum Diploma in accounting.
• Knowledge and experience in Oracle, MS Office Excel
• Able to work independently
• Able to interact with all levels of internal and external clients
• Good communication, negotiation and interpersonal skills
• Works well under pressure, challenges status quo.

Job Description:

• Review, draft, and provide legal advice on various types of construction contracts, including agreements with clients, main contractors, and subcontractors.
• Resolve legal issues and provide interpretation of contracts during negotiations.
• Provide timely and accurate legal advice and counsel to management and project teams on a wide range of legal matters relevant to construction projects.
• Advise project teams on contract interpretation and ensure compliance throughout the duration of projects.
• Offer guidance and legal support in the resolution of disputes, claims, and potential litigation arising from construction projects.
• Collaborate with external legal counsel, if necessary, to represent the Company in legal proceedings.
• Prepare and maintain various standard agreements, such as supplier and customer agreements.

Qualifications:

• Background in Law and admission to the Singapore Bar with 10 years’ of experience in construction law and dispute resolution.
• A strong understanding of construction contracts, with previous in-house experience in the construction sector, would be advantageous.
• Demonstrated ability to work autonomously and independently with minimal supervision.
• Excellent written and interpersonal communication skills.

• Delivery and maintain client services.
• Scheduling for collection and delivery of Instruments, also for the pickup and drop of calibration officers at onsite

Specific responsibilities:

• Equipment registration, apply the Job Tag on each instrument with accessories.
• Mobilizing the Equipment’s from SMD Stores to corresponding labs upon registration and collecting it back upon completion of calibrations.
• Ensuring the condition of the instruments received and informing the customers through email if any item not received in good condition.
• Scheduling for Instruments delivery and collection with necessary documents i.e. DO, certificates, PO copy if required.
• Scheduling for driver to pick up and drop-off the calibration officers as per on site plan.
• Prepare Delivery Orders
• Packing Master Instruments under supervision of Calibration Executive.
  Whenever required need to drive company van to Collect/deliver the instruments with necessary documents.
• Do Booking in DHL for the subcontract calibrations from overseas labs.
• Scan the customer signed DO’s and save it in share drive
• Always act in a friendly and reliable manner, constantly strive to deliver outstanding services
• Act upon client feedback and ensure availability to customers.
  Implement and maintain 5S activities.
• Build and foster collaboration with internal teams involved in service delivery
• Identify, act upon and follow up client reported issues and inform the sales, operations teams as appropriate
• Exceed regular service level and provide extra-mile support
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity
• Monitor deliveries and ensure customer satisfaction.
• Responsible for maintaining accurate logs of all transportation and goods.
• Perform any other responsibilities as assigned by the Management.

Requirements:

• Min ITE in Supply chain management or equivalent
  2 to 3 years of relevant work experience.
• Valid commercial driver's license (Class 3)
• Good driving record with no accidents or incidents
• Well-versed in office skill tools.
• Good physical condition and able to lift heavy packages
• Knowledge of safety regulations and traffic laws
• Must be a team player with a customer service-oriented mindset.
• Able to work independently with minimum supervision.
• Able to interact well with peers, management and clients.
• Ensure information are correct between system and equipment.
• Good communication and interpersonal skills
• Acts quickly and responsively
• Works well under pressure in a fast-paced environment.
• Applies judgment and acts according to the SGS Standards of Ethics & Integrity.

JOB RESPONSIBILITIES :

• To be responsible for daily transport activities.
  
• To ensure all delivery activities are completed within schedule.
  
• To schedule job, set priorities, monitor job progress and tracking schedules, communicate changes on job status.
  
• To liaise with other departments for all shipment execution.
  
• To assign work tasks to the drivers/operators in the Operation Department.
  
• To handle customers’ complaints, drivers’ and operators’ feedback and problems.
  
• To control and monitor every driver/operator closely by checking/tracking on their movements effectively through walkie-talkie.
  
• Ensure that all records in the Operation Department are updated and accurate.
  
• Coordinate and interface with internal and external customers on delivery/collection activities.
  
• Any other tasks as assigned
  

Requirements:

• Applicants should be Singapore citizens or hold relevant residence status.
  
• Good communication skills and must be Bilingual.
  
• Has excellent attendance and positive attitude to the job.
  
• Responsible & diligent.
  
• Able to start work immediately or within short notice.Candidate must possess at least Professional Certificate/NiTEC in Logistic/Transportation or equivalent.
  
• At least 3 Year(s) of working experience in the related field is required for this position.
  
• Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.

Send resume to [email protected]

• Conduct external audits and training in accordance with ISO 22000, FSSC 22000, SS444, SS590, HACCP standards.
• Assist in promoting certification services and support client management.

Specific requirements:

• Responsible for audit planning, proper execution of external audits, compliance and system reviews.
• Carry out and lead food-related audits for companies in various industries in accordance with ISO 22000, FSSC 22000, SS444, SS590 and HACCP standards.
• Conduct training under his/her specialised field.
• Develop strong working relationships with clients.
• Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the company’s quality, client service, people and financial objectives.
• Assist in promoting certification services and support client management.

Requirements:

• Possess 3 to 5 years of external audit experience in the food or related industry including at least 2 years in quality assurance or food safety functions in food production, manufacturing, retailing, inspection, enforcement or the equivalent.
• Degree in Food-related, Bio-Science or related disciplines.
• 3 to 5 years’ experience in R&D, Manufacturing and/or QA in relevant industries.
• Added advantage to have knowledge of relevant Food Regulatory requirement.
• Added advantage to have a recognised FSSC 22000 Lead Auditor Course and 2 days HACCP course with exam.
• Familiar with regulatory and reporting requirements.
• Ability to work independently, communicate effectively and possess strong interpersonal skills.
• Develop and maintain productive working relationships with clients.