You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will be one of the key deliverables. You will ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes. You are also required to participate in workgroups to drive change and bring joy at work.

Requirements

- Bachelor’s degree in computer science or related fields

- Experience in automation tools such as Blue Prism and UiPath would be advantageous

- Passionate in boosting efficiency through streamlining and automating work processes to drive productivity

- Strong communication and interpersonal skills

- Systematic with a high degree of initiative

- Collaborative and able to work in a dynamic, fast-paced and diverse environment

- A team player who enjoys working with people

This role will require him/her to support in the following tasks:

O&S Core Activities

• To ensure smooth operation of existing systems under the project and successful implementation of any upgraded software and hardware components.
• To liaise and work with the Authority appointed teams, contractors, service providers, third parties and Authority appointed personnel in the course of delivering the project activities.
• To monitor and ensure system adhere to applicable standards, policies and directives.
• To perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews.
• To manage and maintain all development, configuration and documentation in accordance with the Authority’s quality standards.
• To manage Vulnerability Assessment (VA) activities, and work with the Authority appointed Contractor to rectify all issues identified.
• To provide project status reporting on a regular basis.
• To manage remediation for obsolete system components.
• To manage the retirement and disposal of obsolete system components.

Incident Management

• To manage system support issues to resolve all defects that are reported.
• To respond to incidents and problem reports in accordance to Authority stipulated Service Level Agreement (SLA).
• To lead investigation and liaise with required stakeholders on resolution of problem (including those which are cross-systems or due to Authority Furnished Equipment)
• To provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user.
• To perform defect trend analysis to address recurring incident.
• Managing the resources in ensuring the expedient and proper closure of incidents and service requests.
• To perform defect trend analysis to address recurring incident.

Change Request Management

• To propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes
  To conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users.
• To plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users.
• To manage and work with the existing system integrators of IT systems interfacing with OASIS/O2, in integrating all components of the solution to deliver the solution.
• To manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements.
• To provide change management services to ensure the stakeholders and user communities are well informed of the project matters.
• To seek approval and clearance for the execution of the Change Management which includes all materials and information to be used for the execution.

Contract Management

• To manage contract milestones (within the contract scope).
  To liaise and coordinate with exiting/incoming contractors for efficient and expedient handover/takeover.
• To plan for O&S-related purchases, seek support and approval from System Manager and Ops Manager respectively.

RESPONSIBILITIES

• Provide after-sales service support, installation, commissioning and repair of laboratory/ research/ analytical equipments
• Provide technical consultation to customers
• To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline
• To prepare service reports

REQUIREMENTS

• Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Able to work independently and a team player
• Excellent communication and interpersonal skills
• Ability to work under pressure and strong problem-solving skills
• Self-motivated, results-oriented individual with good business acumen
• Minimum 2 years of related work experience in service / maintenance
• Understanding of refrigeration system & robotic liquid handling equipment will be an advantage
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week
• Medical benefits

Job Duties:

Registration/ Appointment/ Payment Services

- Perform patient registration, appointment scheduling, billing and payment collection.

- Explain payment schemes and charges to patients.

- Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.

- Perform counter-closing tasks in accordance with standard procedures at the end of business day.

Clinical Services

- Provide assistance to patients during eye examination and perform basic patient care activities and services, such as performing eye evaluation tests, eye drops instillation and rendering of basic eye care advice to patients/ family.

- Prepare necessary clinical documents for clinic sessions and conduct daily equipment/ instruments inventory checks in the assigned work area to ensure that equipment is ready for use at all times.

Financial Counselling Services

- Perform scheduling of pre-operative assessment and surgery appointments.

- Provide pre-surgery financial counselling to patients and/ or caregivers.

- Provide general pre-surgery preparation advice to patients and/ or caregivers.

- Attend to and facilitate patient enquiry/ requests.

Others

- Assist in the preparation/ generation of clinic reports and liaise with medical staff and internal departments for clarification on patient matters, if necessary.

- Participate in work improvement discussions and contribute ideas/ suggestions to improve processes and workflows.

- Any other duties assigned.

Job Requirements:

- Candidate must possess at least diploma or equivalent and preferably with 1 year of customer service experience.

- Demonstrate good communication and interpersonal skills with patients, caregivers and colleagues.

- Comply with SNEC service standards.

- Possess growth mindset and development aspiration to attain full PSA skill-sets.

- Demonstrate good situational handling skills when attending to patients

- Meticulous and possess good teamwork and organisation skills

- Able to thrive in fast-paced environment and adapt well to internal and external changes

- Flexible to be deployed to SNEC branches and affiliated clinics besides Main Centre, based on operational requirements.

- Available to work on Saturday.

About the Role

We are seeking a highly skilled and experienced React software engineer to join our dynamic startup team. This role is pivotal in driving the development and management of our Gator App Family (Pod/Pod+), SOM app, and various cloud-based services. The successful candidate will be responsible for end-to-end development, including coding, testing, deployment, debugging, and documentation. Additionally, you will lead the rewrite of our iOS app in React Native and ensure seamless integration between the app, cloud services, and devices.

Key Responsibilities

App Development and Management

• Ownership: Take full ownership of the Gator App Family (Pod/Pod+), SOM app, managing the entire lifecycle from concept to deployment.
• Development: Write clean, maintainable, and efficient code. Develop new features and enhance existing functionalities.
• Testing: Implement rigorous testing protocols to ensure high-quality code. Conduct unit, integration, and system testing.
• Deployment: Manage the app deployment process, ensuring smooth releases and updates.
• Debugging: Identify and fix bugs promptly. Optimize application performance and troubleshoot issues as they arise.
• Documentation: Maintain comprehensive documentation for all code, APIs, and application processes.

React Native Rewrite

• Migration: Lead the effort to create an iOS app in React Native, ensuring performance and maintainability.
• Best Practices: Implement best practices for mobile development and ensure the app adheres to the latest industry standards.

Integration and Connectivity

• End-to-End Integration: Ensure seamless integration between the app, cloud services, devices, and SOM system.
• API Management: Develop and maintain APIs for communication between the app and backend services.
• Device Communication: Facilitate smooth interaction between the app and various connected devices.

Cloud and Data Management

• Platform Management: Take over and manage the platform from both the cloud and app sides.
• Data Handling: Oversee the management of raw data (CMS), processing, and processed data.
• Server Uptime and Security: Ensure high server uptime and robust security measures to protect data integrity and user privacy.

Qualifications

• Experience: Minimum of 5 years of experience in mobile app development
• Technical Skills: Proficiency in React Native, iOS development, and cloud services. Strong understanding of API integration and data management.
• Problem-Solving: Excellent debugging and problem-solving skills.
• Documentation: Strong ability to document code and processes effectively.
• Security: Experience with implementing and maintaining security protocols for mobile apps and cloud services.
• Communication: Excellent communication skills and the ability to work collaboratively in a fast-paced environment.
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.

Preferred Qualifications

• Experience with Android and iOS development.
• Familiarity with cloud platforms such as AWS,Azure, or Google Cloud.
• Knowledge of backend development and server management.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East, which will commence operations very soon. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Job Scope

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required
• No shift hours - suitable for candidates who value work-life balance.
• Company will consider posting to most convenient branch for candidate.
• Attractive allowances and performance incentives based on achievement of KPIs.
• Company structure facilitates career progression and job specialisation.

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Key Responsibilities

Inventory and Order Management

• Forecasting and Inventory: Compile routine order forecasts, manage safety stock, and oversee inventory.
• Order Processing: Issue purchase orders, manage goods receiving, and track production progress.
• Delivery Coordination: Plan and coordinate deliveries, process picklists, and manage dispatch documentation.
• Sales Forecasting: Handle sales and demand forecasting.

Supplier and Production Coordination

• Supplier Management: Source materials, negotiate with suppliers, and onboard new suppliers.
• Cost Reduction: Drive initiatives to reduce costs.
• Production Oversight: Oversee light repairs, local assembly, and pre-shipment packaging.
• Shipping Coordination: Manage local and overseas shipping, including documentation and quality control.

Customer Relations and Service

• Order Processing: Swiftly process and acknowledge customer orders.
• Customer Support: Handle inquiries, onboard customers, and set up products in our ERP system.
• Feedback Management: Address customer feedback, complaints, and warranty/repair requests.

Financial and Administrative Coordination

• Financial Coordination: Work with finance and customers on accounts receivable, invoice matching, and manual invoicing.
• Order Execution: Coordinate with engineers to ensure order instructions are executed.
• Administrative Oversight: Manage the Singapore office site and handle reporting related to shipping, delivery performance, and inventory.
• Team Management: Lead a team of two, driving performance and managing expenses.

Reporting to Director/ SCM/ CM, the Programme Executive (Drumming) is assgined to do the following job scope:

Job Duties:

Research on drumming impact to seniors' well-being. The main objectives are to :

- Improve mental health, reduce depression and enhance sleep quality

- Target an increase in the number of male seniors

Other Duties

· Any other responsibilities as assigned by the Director/ SCM/ CM

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· At least 1 year of programme evulation or related experience.

· Enjoy working with seniors and volunteers

. Proficient in Microsoft Office·

. Good writting skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

. Resourceful & Detailed Oriented

This role is a contract role of around 1.5 years, renewable upon operations needs.

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

Job Scope:

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Prepare simple coffee beverages

· Manage cashier & stock inventory

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 930am-130pm, 9.30am-7pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 3,000.00 + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,000.00 + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Work Permit only for Foreign applicant with SEC (K) Certificate.

Duties shall include:

(a) Strategically plan and prepare reports and schedules, so as to ensure that the site has adequate resources to complete the tasks.

(b) Oversee and manage construction activities at the site, ensuring adherence to project specifications, codes and safety regulations.

(c) Conduct regular site inspections to monitor progress, identify potential issues and ensure compliance with engineering and design requirements.

(d) Collaborate closely with project managers, architects and subcontractors to ensure timely project completion.

(e) Analyze and interpret engineering plans, aerial photography, blueprints, topographical & geologic data and technical drawings to plan and execute construction activities.

(f) Coordinate the procurement and delivery of construction materials, ensuring their compliance with industry standards.

(g) Identifying potential risks and implementing preventive measures to minimize project delays, cost overruns and safety hazards.

(h) Maintain accurate project documentation, including progress reports, site diaries, change orders and quality control measures.

Attend meeting with clients at site and to prepare drawings, AUTOCAD & other program accordingly to specifications and requirements, and submit the technical details and to coordinate the information that is communicated

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

Job Scope:

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Prepare simple coffee beverages

· Manage cashier & stock inventory

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 930am-130pm, 9.30am-7pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

The Network Engineer will be responsible for designing, implementing, maintaining, and supporting our growing network infrastructure

Design, deploy, and manage network infrastructure, including routers, switches, firewalls, and wireless systems.

Troubleshoot issues to ensure network reliability and availability.

Implement and manage network security measures to protect data, software, and hardware.

Configure and maintain network devices and services, including VPN, DNS, DHCP, and IP address management.

Collaborate with other IT teams to integrate network solutions with other systems and applications.

Perform network upgrades and migrations as required.

Document network configurations, changes, and incidents for future reference.

Provide technical support and training to clients and internal staff.

Stay updated with the latest industry trends and technologies to recommend and implement best practices.

As an assistant engineer, you will provide essential administrative and technical support for various projects and to stakeholders.

Roles & Responsibilities

• Preparation of quotations, technical data, calculations and tenders.
• Tabulate accurate project calculations and drawings (E.g. heat load/ schematic diagram/ green mark submission)
• Coordinate and process documents
• Assist customer inquiries and follow up on aftersales activities (E.g. service requests, warranty, equipment issues, etc.)
• Support projects and sales team and attend to other technical and administrative tasks/ functions.

Requirements

• Diploma / Degree in Engineering or equivalent qualification
• Able to work in fast-paced environment and multi-task
• Good communication and interpersonal skills
• Meticulous, able to work independently and collaborate in team setting
• Basic computer literacy, familiar with Microsoft Office Excel
• Knowledge in Auto-CAD will be an added advantage

Your Key Responsibilities

• Perform on-site troubleshooting and repairing of air-conditioners.
• Perform on-site testing of equipment to ensure proper functioning.
• Recommend preventive measures and provide resolutions to technical problems.
• Provide guidance and technical assistance to service partners
• Assisting team lead in planning daily manpower schedule
• Answering customers' enquiries or responding to feedback via phone, email or on-site
• Preparation of daily reports

Your Profile

• Nitec / Higher Nitec / Diploma in Engineering or equivalent
• No experience required as training will be provided
• Positive learning attitude
• Able to work from heights

setup, configuration, and maintenance of our systems and storage infrastructure. This role requires a deep understanding of VMware, SAN, storage networking, Windows servers, and backup solutions.

Key Responsibilities:

• Setup and configure VMware environments.
• Setup and configure SAN switches and storage solutions.
• Setup and configure iSCSI and FC storage systems.
• Manage storage networking and ensure optimal performance.
• Setup and configure Windows servers, Active Directory, DNS, and DHCP.
• Implement and manage backup solutions to ensure data integrity and availability.
• Troubleshoot and resolve system and storage issues.
• Collaborate with other IT teams to integrate systems and storage solutions.
• Document system configurations, changes, and incidents for future reference.
• Provide technical support and training to clients and internal staff.
• Stay updated with the latest industry trends and technologies to recommend and implement best practices.

Responsible for the setup, configuration, and maintenance of our systems and storage infrastructure. This role requires a deep understanding of VMware, SAN, storage networking, Windows servers, and backup solutions. Additionally, the candidate should be adept at translating high-level designs and BOMs into low-level designs and deployment workbooks, and visualizing these designs using tools like Visio.

Key Responsibilities:

• Setup and configure VMware environments.
• Setup and configure SAN switches and storage solutions.
• Setup and configure iSCSI and FC storage systems.
• Manage storage networking and ensure optimal performance.
• Setup and configure Windows servers, Active Directory, DNS, and DHCP.
• Implement and manage backup solutions to ensure data integrity and availability.
• Troubleshoot and resolve system and storage issues.
• Collaborate with other IT teams to integrate systems and storage solutions.
• Analyze high-level designs and BOMs, translating them into low-level designs and deployment workbooks.
• Visualize designs using tools such as Visio.
• Document system configurations, changes, and incidents for future reference.
• Provide technical support and training to clients and internal staff.
• Stay updated with the latest industry trends and technologies to recommend and implement best practices.

Job description:

• Lead and direct projects to achieve objectives.
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines.
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client.
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Coordinate activities of the project teams through task delegation, resource assignment and programme management.
• Ensure proper documentation is in order.
• Confirms product performance by designing and conducting tests.
• Determine project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

Job requirements:

• Experience in Public Address, Access Control, CCTV, Intrusion Alarm and/or ELV system is advantageous
• Conversant with MS Office, Adobe and AutoCAD
• Good project management and organisation skills
• Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction
• Preferably with own vehicle

Candidates with relevant and more years of experience as well as displayed supervisory capabilities may be considered for senior roles.

Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers, and we have an opportunity to hire a Senior IT Infrastructure Engineer to join our growing team. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

The Role:

We are seeking a highly motivated and experienced Senior IT Infrastructure Engineer to join our team. As a Senior IT Infrastructure Engineer, you will be responsible for managing, maintaining and optimizing our IT infrastructure at our clients. This position requires a strong technical background in various areas including server and storage systems, virtualization, networking, security, and monitoring.

Responsibilities:

Server and Infrastructure Management:

• Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE).
• Conduct server hardening for both Windows and Linux systems.
• Lead and collaborate with cross-functional teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

Virtualization:

• Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.
• Optimize virtualization environments for efficiency, performance, and resource utilization.

Storage (SAN / NAS):

• Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.
• Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

Security:

• Implement security best practices for infrastructure components and virtualized environments.
• Ensure compliance with industry standards and regulations related to infrastructure and data storage.
• Implement and administer key management and encryption.

Active Directory:

• Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.
• Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.

Management Applications:

• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.
• Implement and administer backup solutions like Veeam or Acronis.

System Maintenance and Monitoring:

• Develop and maintain scripts and automation tools to optimize IT infrastructure.
• Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.
• Develop and maintain comprehensive backup and recovery strategies, including disaster recovery planning.

Troubleshooting and Collaboration:

• Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.
• Collaborate with network engineers, system administrators, to support business operations.

Capacity Planning and Governance:

• Conduct meticulous capacity planning to align Windows Server resources with current and future needs.
• Maintain SLA standards, act as an escalation point for incidents, and ensure user satisfaction.

Vendor Coordination and Documentation:

• Coordinate with third-party vendors, IT providers, and external support for effective service delivery.
• Develop and update comprehensive operations documentation and procedural guidelines.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.
• Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server administration.
• Experience with Wintel servers (Dell), VMware, Microsoft server products, Symantec
• Proven experience in designing on-prem data centre architectures.
• Proficiency in configuring, managing, and troubleshooting Windows Server environments.
• In-depth knowledge of Active Directory, Group Policies, and security best practices.
• Familiarity with virtualization technologies such as VMware or Hyper-V.
• Experience with scripting and automation tools.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork skills.
• Ability to work independently and manage multiple projects.
• Offer is subject to Singapore Government G50 clearance.
• Relevant certifications (e.g., MCSA, MCSE, VCP) are a plus.

If you meet the qualifications above and are passionate about working with cutting-edge technology, we encourage you to apply. We offer competitive salary packages and excellent benefits.

Job Duties:-

1. To ensure that the Contractor co-ordinates the work of various contractors.

2. To review detailed programmes and plans.

3. To check that all necessary drawings and instruction have been given to contractors and authorization obtained, in accordance with the approved programme.

4. To check that materials are ordered in good time and permits obtained.

5. Check that all constructions works are carried out in a safe manner, and that the site is kept safe and secure.

6. To watch for faulty workmanship and materials incorporated in the works and to issue instructions for rectification.

7. To check line and level and layout of structure during erection and that intentions of “contract” drawings are adhered to.

8. To check structural slab, beam and column sizes and reinforcements placed and that intent of design details are followed.

To keep a record of all measurements and tests and to bring plans into conformity with the work actually executed

Requirement:-

• Degree in Mechanical and/or Electrical Engineering recognised by the Professional Engineers Board (PEB) and at least five (5) years of relevant working experience in the field.
• RE (MEICA) shall be accredited with Joint Accreditation Committee (JAC) of the IES Singapore and Association of Consulting Engineers, Singapore (ACES).
• Full time at site to supervise the construction of MEICA works and ensure the works are carried out in compliance with statutory requirements and the specifications.
• Experienced in PUB Project for water works and well-verse with PUB requirements (i.e. Pump/Valves/SCADA/Electrical Instrumentation & Control System).
• Contract Duration : 2 years
• Project location: Bukit Batok Road
• Project Type: Construction of Service Reservoir and Pipeline works with Control Building works (Client - PUB)
• Able to start by 1 Aug 2024 or work within short notice
• Salary : $6000 to $6500

Responsibilities

· Assist in developing and implement project plans, ensuring timely delivery and adherence to guidelines

· Write compelling grant proposals to secure funding for various initiatives

· Collaborate with government agencies, internal stakeholders, and community partners to drive project success

· Monitor project progress, evaluate outcomes, and report on key performance indicators

· Conduct research and analysis to support project development and decision making

Requirements

· Degree in Social Sciences, Communications, Marketing or related field

· Knowledge of the social service sector and a passion for serving vulnerable populations

· Excellent writing skills with the ability to craft clear and persuasive communication

· Possess relevant working experience in a similar non-profit setting will be an advantage

· Ability to build and maintain relationships with diverse stakeholders

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Upper Thomson

Working hours: 8.30am - 6.00pm (Mon – Thurs), 8.30am - 5.30pm (Fri)

Salary: $2,390 per month - commensurate based on experience

Contract duration: 12 months

Job Description:

• Attend to walk-in Members of Public (MOPs).
• Processing of application, renewal, issuance, and printing of Vocational Licences (VL) using internal system.
• Handling of enquiries on VL related matters via phone calls and emails.
• To perform any ad hoc duties as assigned.

Job Requirements:

• Only Singaporean
• Minimum Higher Nitec and above

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham

Outsourcing Team

BGC Group Pte Ltd

EA License Number: 05C3053

Job Objectives

• Attend to requests from customers for repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers

Job Description

• Handle customers for vehicle servicing and repairs
• Conduct check on vehicles both when vehicles check-in and check-out of the workshop to ensure job is done properly
• Communicate estimated job completion to customers and provide regular updates and follow ups through till job completion
• Provide professional advice to customers on vehicle servicing, repairs and maintenance matters
• Prepare and issue repair work order and invoices to customers
• Recommend suitable products and packages to customers
• Ensure overall customer satisfaction with aftersales service
• Shifting of vehicles
• Submit warranty claims and follow up on warranty claims submission on a timely basis.
• Other duties as and when assigned

Requirements

• Minimum 2 years in Automotive industry in similar capacity
• Computer literate and proficient in Microsoft Excel & Microsoft Word
• Team player, proactive and meticulous
• Good communication skills
• Good technical knowledge in automobiles
• Class 3 driving license

Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers, and we have an opportunity to hire a Systems Engineer to join our growing team. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

Duties and Responsibilities

Windows Server and Infrastructure Management:

Design, configure, deploy, and maintain Windows Server environments (e.g., 2016, 2019, 2022).

Collaborate with cross-functional teams to implement and oversee server hardware, virtualization technologies, and storage solutions for availability and scalability.

Active Directory and Security:

Administer Active Directory, including user accounts, group policies, security settings, and domain controllers.

Ensure security and compliance standards are met, participating in vulnerability assessments and patch management.

System Maintenance and Monitoring:

Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.

Develop and maintain comprehensive backup and recovery strategies, including disaster recovery planning.

Troubleshooting and Collaboration:

Investigate and resolve complex technical issues related to Windows Server systems, collaborating with support teams and vendors.

Collaborate with network engineers, system administrators, and other IT professionals to support business operations.

Capacity Planning and Governance:

Conduct meticulous capacity planning to align Windows Server resources with current and future needs.

Maintain SLA standards, act as an escalation point for incidents, and ensure user satisfaction.

Vendor Coordination and Documentation:

Coordinate with third-party vendors, IT providers, and external support for effective service delivery.

Develop and update comprehensive operations documentation and procedural guidelines.

Technical Support:

Provide remote and on-site technical support for various areas, including network devices (routers, switches, WiFi), Windows servers, backup and recovery, user ID administration, and end-user computing support (desktops, laptops, mobile devices, printers).

Qualification and Skill

• Proven experience as a Systems Engineer with a strong emphasis on Windows Server administration in an on-premises virtualized and cloud environment.
• Proficiency in configuring, managing, and troubleshooting Windows Server environments.
• In-depth knowledge of Active Directory, Group Policies, and security best practices.
• Familiarity with virtualization technologies, such as VMware or Hyper-V.
• Excellent problem-solving skills and the ability to work well under pressure.
• Strong communication and collaboration skills to work effectively in a team.
• Relevant certifications, such as MCSA or MCSE, are a plus.
• Experience in Windows Active Directory and Network Support.

Job Summary:

In the role of a TrendMicro Engineer, you will be instrumental in overseeing and enhancing our IT security posture and operational efficiency. With a focus on the suite of TrendMicro products, including Apex One, IMSVA, IWSVA, Server Protect, Email Security, Cloud App Security, and integration with Microsoft Deployment Toolkit (MDT), as well as leveraging Trend Micro DDAN, Control Manager, and Apex Central for comprehensive threat intelligence and centralized management, you will ensure the customer’s IT infrastructure is secure, reliable, and optimized for performance post-deployment.

Key Responsibilities:

• Product Expertise and Implementation: Serve as the subject matter expert on TrendMicro and MDT products. Implement, configure, and manage TrendMicro Apex One, IMSVA, IWSVA, Server Protect, Email Security, Cloud App Security, and integrate security measures with Microsoft Deployment Toolkit for seamless IT operations.
• Continuous Monitoring and Maintenance: Utilize Trend Micro Control Manager and Apex Central for ongoing surveillance of IT environments, ensuring systems are running efficiently and securely. Conduct regular maintenance, updates, and patches to safeguard against vulnerabilities.
• Incident Response and Troubleshooting: Lead the response to cybersecurity threats and system issues using Trend Micro DDAN for deep discovery and analysis. Provide rapid resolution to minimize downtime and operational impact.
• Security Policy and Compliance Management: Develop and enforce security policies across all IT systems. Ensure compliance with regulatory standards and internal guidelines, leveraging TrendMicro solutions for data protection and threat prevention.
• Reporting and Analytics: Generate detailed reports on security incidents, system performance, and compliance status using TrendMicro's comprehensive analytics tools. Offer insights and recommendations for system improvements and risk mitigation.
• Collaboration and Training: Collaborate with IT and cross-functional teams to support secure and efficient system operations. Provide training and guidance on TrendMicro product features, security best practices, and system usage.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• At least 3-5 years of experience in IT operations or cybersecurity, with specific expertise in TrendMicro products and Microsoft Deployment Toolkit.
• Proven ability to configure, manage, and troubleshoot TrendMicro Apex One, IMSVA, IWSVA, Server Protect, Email Security, Cloud App Security, and familiarity with Microsoft Deployment Toolkit (MDT).
• Experience with Trend Micro DDAN, Control Manager, and Apex Central for security management and operations.
• Strong analytical skills and experience in incident response and system maintenance.
• Excellent communication skills and the ability to work collaboratively across teams.
• Relevant certifications in cybersecurity and TrendMicro products are preferred.

Personal Attributes:

• Detail-oriented, with a proactive approach to identifying and addressing IT security and operational issues.
• Strong problem-solving skills, capable of managing complex technical challenges.
• Committed to continuous learning and staying abreast of the latest cybersecurity trends and technologies.
• Excellent organizational skills, with the ability to prioritize tasks in a high-pressure environment.