5-day week (Monday to Friday)

Regular office hours: 8.30 am to 6.00 pm

Easily accessible work location: International Plaza (above Tanjong Pagar MRT station)

On-the-job training will be provided

Benefits

Career advancement opportunities and job rotation for Customer Service Officers and Customer Service Executives with the potential for supervisory and / or managerial role.

Job Description

Reporting to the Senior Manager, the Customer Service Officer or Customer Service Executive will provide customer service, via emails and phone, aligned to the company’s business and strategic goals.

Job Responsibilities

• Handle engagement with customers over phone calls and emails.
• Resolve customer service-related issues efficiently and effectively, with appropriate actions plans, in accordance to company’s procedures and policies.
• Deliver excellent customer service experiences, assist in enquiries, preparation of quotations in a timely and professional manner.
• Work closely with other departments to ensure seamless responses to customers and thorough follow-through with customers.
• Contribute ideas to better serve customers and improve efficiency and productivity.
• Build positive relationships with new and existing customers.

Job Requirements

• Good communication, coordination and people skills.
• Good command of spoken and written English.
• Ability to multi-task and possess strong analytical and problem-solving skills.
• Meticulous and able to handle challenging situations calmly.
• Minimum of 3 years’ work experience in customer service and / or frontline roles.
• A strong team player with positive work attitude and committed to work duties and responsibilities.

Actxa Wellness provides Wellbeing Strategy and Integrated Wellness Solutions to Corporates. We are a dedicated team of Wellbeing Champions equipped with the expert knowledge, experiences, and tech to deliver employee wellness solutions by building culture and elevating teams. As the first fully integrated wellness solutions provider in SEA to provide a Wellbeing metric, we have built an ecosystem of wellness partners to be able to provide bespoke in-person events, workshops and webinars to complement our app-delivered curriculum, providing data-driven health and wellness insights for the betterment of organisations and their employees.

You will be an Wellbeing Intern under Actxa Wellness: https://www.actxawellness.com/

What will you do?

• Manage digital platforms (ie. Instagram, Facebook, and LinkedIn).
• Plan and curate text/copy for social media posts.
• Plan and curate photos and videos for content generation to be posted.
• Edit/cut photos and videos to be optimised for each social platform.
• Community management of social platforms (ie. Respond to messages and comments on AW posts).
• Explore website SEO optimisation.
• Design marketing collateral using Canva, for both online and offline (ie. EDMs and posters).
• Support at roadshows at clients’ office
• Work with core team to strategise SEO and SEM, in addition to B2B marketing plans, including ads and campaigns.

• Students pursuing Bachelor or Diploma in Business (Marketing), or related discipline.
• Additional technical skills and experience in SEO and SEM.
• Keen interest in corporate wellness, population fitness and healthcare, nutrition, digital wellness, mental wellbeing and fitness.
• A 'go with the flow' and positive attitude individual that is energetic and adaptable to change.
• Have the ability to problem-solve and be very resourceful.
• Embraces the growth mindset and be willing to take on work outside of scope and abilities to learn and progress.
• Passionate in learning and working with new technologies.
• A natural tenacious and resilient individual.
• Experience with competitive sport participation is a must.

Our client is currently seeking a highly motivated and detail-oriented professional to join the team. This exciting permanent position offers a competitive salary of up to $4500 and is conveniently located in the vibrant West near MRT Stations. As part of the dynamic healthcare industry, you will enjoy attractive benefits and excellent career progression opportunities.

• Salary: Up to $4500
• Work Location: West, near MRT Stations
• Working Hours: Monday to Friday, 8.30am to 5.30pm
• Industry: Healthcare with Attractive Benefits and Good Career Progressions
• Qualifications: Degree Holder with finance and treasury experiences
• Skills: SAP experiences with advanced IT Skills (e.g., Macros and RPA)

Responsibilities:

• Prepare annual budget and regular projections
• Analyze monthly P/L, monitor against budget, and provide commentaries for management reporting
• Review balance sheet schedules and take action to clear outstanding items
• Provide guidance to departments in financial matters, policies, and procedures
• Review and improve work processes for productivity gains
• Prepare cash flow projections and consolidated Group cash flow statements
• Draft approval papers for submission to the Board of Directors and Finance Board Committee
• Monitor funds for payments and prepare funds transfer instructions
• Maintain bank accounts, bank signatories, and related documentation

• Degree in Accountancy/Business/ACCA completed
• Minimum 3 years relevant experience
• Strong Excel, Powerpoint, and Word skills
• Advanced IT skills, including Macros and RPA (e.g., UiPath), highly valued
• Experience in SAP
• Meticulous, careful, highly driven, committed, and resourceful
• Ability to work independently

If you are a proactive and dedicated professional seeking a challenging opportunity with room for growth, we encourage you to apply. Join the team and be part of an organization committed to excellence in the healthcare industry. Apply now and unlock a rewarding career path!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

• Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.
• Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.
• Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.
• Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).
• Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

• Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.
• Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly
• Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.
• Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs  
• Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.
• Demonstrate marketing leadership skills with franchisee marketing teams and wider business.
• Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

• Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.
• Regularly assess market performance to ensure key consulting topics are prioritized.
• Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.
• Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

• Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

• Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

• Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

• Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories
• Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

• Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.
• Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.
• Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.
• Ensure that marketing solutions do not create undue stress on other business lines.
• Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

Job Overview

As App Marketing expert, you will play a crucial role in driving user acquisition, engagement, and retention to ensure the success and growth of client’s eCommerce app in the region. The ideal candidate possesses a blend of strategic thinking, creativity, and analytical skills to navigate the dynamic landscape of mobile app marketing.

Core Responsibilities:

• App Strategy Development: Formulate comprehensive marketing strategies to drive app downloads, user acquisition, and revenue growth.
• User Acquisition: Plan and execute user acquisition campaigns across various digital channels, including social media, SEM, app stores, and other relevant platforms.
• Campaign Optimization: Help local SEA markets achieve their App sales targets through strong guidance & governance.
• App Analytics: Utilize analytics tools to track and measure the performance of App marketing campaigns.
• Collaboration:  Collaborate with regional & local teams developing strategic and tactical app marketing guides & playbooks for the achievement of business goals.

Job specific Knowledge & Skills

• Strong hands-on knowledge of MMPs like AppsFlyer, Adjust, Singular, Google Firebase, Branch, Kochava etc.
• Proven experience in mobile app marketing with a track record of successful campaigns.
• Prior experience of running app re-targeting campaigns with strong familiarity with mobile app attribution, app user journey & app-events for App conversions tracking.
• Excellent understanding of digital eco-system, with deep understanding of ad platforms (including but not limited to Meta Ads, Twitter Ads, DV360, Google Display Ads) and activation expertise in above platforms.
• Knowledge of app campaign set up on social media platforms, including campaign creation, targeting options, budget optimization, and performance analysis.
• Proficiency in using App analytics tools specific to social media platforms (e.g., Facebook Insights, Twitter Analytics, Instagram Insights) and third-party analytics tools (e.g., Google Analytics) to gather and interpret data.
• Strong analytical skills to interpret social media metrics and KPIs.

General Management Knowledge & Skills

• Able to understand legal and compliance issues related to social media marketing, including data privacy, copyright, and advertising regulations.
• Collaborate effectively with teams across departments, such as planning, local market campaign teams, to ensure integrated and cohesive strategies.
• Provide effective leadership to the performance strategies, fostering a positive and collaborative work environment.
• Strong communication skills to convey app media strategies, objectives, and results to both internal stakeholders and external audiences.

We are hiring for a client-facing role with integrated buying, planning and activation capabilities, covering all analog & digital channels including programmatic & biddable platforms. This role opens up your world to the beauty of media in the advertising world. You will pick up skills on how to creatively integrate both traditional and digital elements into the overall media mix of advertising campaigns while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives.

If you are known to be meticulous, strong with numbers and curious about the media world, we want to talk to you!

Expectations of a Media Executive:

1. Planning 

• Partner your Planner to develop media plans with clear rationalization, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional levels

2. Buying  

• Negotiation with media owners for better rates and value adds
• Booking of ads and setup of digital ads– both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission 
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing) 
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings 
• Competitive monitoring for offline media (ADEX) and digital media tracking 

People are the heart of everything we do. We created an investment platform used by hundreds of thousands of clients across countries who invest a significant part of their savings. We wish to help our clients reach their financial goals through superior medium to long-term returns. To achieve that, StashAway needs to attract, retain, and develop the best talent available, and this is why our culture is important and comes before anything else. We prioritise business in this order: people first, product second, and business results third.

As our People & Culture Executive for the Group, you will play a pivotal role in shaping StashAway’s culture, nurturing our talent, and driving our mission forward. This is a new role, and you will report to the HR Business Partner.

What your portfolio looks like

• Independently manage SG office operations, facilities and resources 
• Provide comprehensive People & Culture support for Singapore.
• Assist with the performance management initiatives (e.g., 360-degree feedback survey).
• Assist with the learning and development programmes and channels to facilitate employees’ growth and capability building.
• Execute employee engagement programmes in SG and assist with company wide events to facilitate commitment from employees to organisational values, mission, and objectives.
• Facilitate onboarding programmes to enable the integration and engagement of new joiners into StashAway.
• Have HR business partnering conversations, strengthen employee relations and keep the group posted on the pulse in the office.

What makes you thrive in this role

• You enjoy designing and executing programmes and are looking for ways to increase engagement.
• You are regularly recognised for your attention to detail and consider anything less than 100% accurate to be unacceptable.
• You thrive in a fast-paced environment and are not afraid to collaborate with others to ensure prioritisation of work is understood and well communicated.
• You prefer to have a lot of different things going on at one time, and context-switching doesn't slow you down.
• You are interested in building broad People & Culture expertise and are intellectually curious about how it intersects with and enables the business.

• Ideally you have at least 2 years of experience in human resources, people operations, or internal engagement and communication.

• Experiencing managing and prioritising multiple to-dos, projects, and stakeholder relationships in a proactive, professional, and confidential manner.
• Solid experience managing internal events, developing thoughtful communication for employees, and being a culture carrier within the organisation.
• Outstanding attention to detail, accuracy, and follow-through.
• Ability to execute a diverse set of tasks with a high level of excellence and urgency.
• Exceptional verbal and written communication skills, strong interpersonal skills with the ability to effectively communicate with senior leadership.
• Passion for people and being part of a highly engaged team.
• Last but not least, a strong passion for what StashAway does.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Personalised insurance and comprehensive health coverage: Full or partial subsidy of your personal hospitalisation and surgical insurance premium and access to panel outpatient GP, specialist, dental, wellness, and health screening partners.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges

Job Description

• Administer purchase requisition, quote and purchase order documents and processes.

• Work with planning, customer service and logistics team on material planning to support manufacturing needs.

• Coordinate with vendors and forwarders on incoming and outgoing shipments.

• Maintain and manage the supply chain network and system working with vendors & contractors, freight forwarders & agents and Customers or subcontractors.

• Source for materials and new vendors & contractors , to negotiate for competitive prices, identify potential, effective and reliable Prepares and maintain all purchasing document.

• Ensure timely delivery of raw materials to meet the production requirement.

• Updates and maintain the approved vendor list (AVL).

• Responsible for supplier assessment / qualification.

• Responsible for the assessment of RoHS compliant for any new material to be purchased.

• Responsible for the waste disposition process working with qualified vendors and internal team.

• Responsible for ISO documentation, review and revision working with internal team.

• Responsible for purchasing related documents filing system complying to company ISO system requirements.

• Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Qualifications/Requirements

• Diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent

• Minimum with three years’ experience in purchasing or logistic / purchasing environment

• Knowledge in ISO 9001 & ISO 14001 QEMS is preferred

Key Responsibilities

· Support account managers & directors in preparing materials for meetings, presentations, creative references, status reports

· Manage video & social media projects – preparation of proposals, liaising with clients & vendors, execution of projects, managing internal resources, content calendar planning, managing cost estimation, project expenditure & administration duties

· Assist producers in content / video production workflow – influencers sourcing, preparation for video shoot & content production

Requirements

· Bachelor degree, degree in Digital Media / Communications or equivalent preferred

· Past working experience in social media marketing & video production will be a bonus

· Good organisational skills

· Reliable, willingness to learn and an openness to get involved in all aspects of digital services

Applicant must be Singaporean/PR only.

Interested applicants please send in resume to [email protected]

Job Description

• Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis

• Able to handle payroll processing would be an added advantage

• Able to prepare and compile financial and management reports

• Preparation, submission and filing of GST returns

• Preparation of Audit Schedules and liaising with external auditor during Annual Audit

• Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

• Any other duties/tasks as assigned

Job Requirements

• Diploma in Accounting and/or at least 3 years of relevant working experience

• Proficiency with Microsoft Office and accounting software

• Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

• Good interpersonal, communication and ability to work under pressure

Our client is a design agency that provide creative communication solutions across all media formats including: Corporate Branding, Advertising & Design, Direct Mail, Event Management, Interactive Design & Visual Merchandise

Responsibilities:

• Be the point of contact for key stakeholders, both internally and externally.
• Meet and liaise with clients to discuss and identify their advertising requirements
• Collaborate with teams – strategy, creative/content, production, marketing – on required deliverables, and manage client expectations by identifying and delivering the best possible solutions and within client's budget
• Preparation of client presentations, proposals and reports independently.
• Present campaign ideas together with team to client.
• Responsible for all client communications, conflict resolution and ensures that client issues/ queries are dealt with in an efficient and effective manner.

Requirements:

• At least 3 years related experience
• Must be able to Communicate Mandarin (to communicate with Mandarin speaking staffs)

Interested candidate may wish to Call / WhatsApp : 8829 8029

Lighthouse Recruitment Pte Ltd (19C9852)

Koh Junhao (Royston) | Reg No: R1987463

Responsibilities

• Assist in day-to-day operation activities to meet project milestones and deadlines.
• Actively execute tasks and track delivery; proactively seek and resolve blockers.
• Proactively engage with various inside and outside stakeholders to ensure operation baselines and specifications to be delivered.
• Manage relationships amongst stakeholders and conduct progress reviews to update stakeholders about time, budget and deliverables.
• Conduct reviews to assess project outcomes and to enable continuous improvement in operation and activities.

Requirements

• Web3 native. Holder and Builder in Web3 industry preferred;
• Strong interpersonal skills and ability to communicate effectively with multiple stakeholders to make things happen;
• Fast learner and high achiever with can-do attitude under pressure and tight deadlines;
• Adaptable/flexible - adapt to work that requires frequent shifts in direction and flexible in changing environment.
• Entrepreneurial mindset with the ability to succeed in a fast-paced environment - (a plus).
• Strong verbal and excellent written communication skills. (English-a must, Chinese-a plus)

All Bachelor degree holders regardless of faculties are welcomed to apply, we will review based on your experience.

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Handling bi-monthly payroll for assigned projects/divisions

• Prepare payroll costing for assigned projects/divisions

• Collecting, opening and disseminating of mails

• Source and arrange for adhoc training courses

• Application of training grants

• Handling of foreign work pass employment related matters

• Updating of accommodation related matters

• Updating of foreign worker’s accommodation into OFWAS portal

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

A market leader in the shipping industry is seeking a AP Accounts Executive to join their fast-growing organisation.

This is a hands-on role, whereby you will ensure that suppliers' invoices receive approval in accordance to the payment terms. You will be in charge of posting and validating invoices within the accounting system and able to handle high volume on a month-to-month basis. You will be partnering closely with cross-functional teams in the verification of invoices and reconciling vendors' statements of accounts with existing records. Lastly, you will review accounts payable reports and process improvement initiatives from time to time.

The qualified individual will have a minimum degree in Finance or Accounting, with at least 5 years relevant AP experience in a high-volume environment. You are a team player with excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

• policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

Job Summary:

We are seeking a Marketing Manager to help our marketing efforts and drive the positioning and messaging of our products. The successful candidate will develop and implement marketing strategies, oversee product launches, help enhance brand awareness, and manage online and social content. The role requires a strategic thinker with a very hands-on approach, capable of translating product details into compelling narratives that resonate with our target audience.

Key Responsibilities:

Marketing Strategy:

• Develop and execute marketing strategies to enhance brand visibility and market share.
• Oversee the implementation of marketing campaigns, evaluating their success and making necessary adjustments for optimization.
• Help prepare presentations, collateral marketing materials, sign & logos, etc for Company marketing purposes
• Assist in designing and managing trade show booth marketing materials

Product Marketing:

• Craft compelling messaging and positioning for our products.
• Assist with product launches and collaborate with cross-functional teams to ensure successful execution.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Develop high-quality content, including blog and social posts, white-papers, and case studies, to drive engagement and lead generation.
• Manage online presence, including website updates and social media platforms, to ensure consistent and impactful brand representation.

Performance Analysis:

• Monitor, analyze, and report on the performance of marketing initiatives to assess ROI and effectiveness.
• Utilize data-driven insights to inform decision-making and strategy refinement.
• Work closely with sales, product, and customer success teams to align marketing strategies with business objectives.
• Engage with partners, customers, and industry influencers to amplify brand presence and build relationships.

• Bachelor’s degree in Marketing, Business, or related field; 
• Strong interest in marketing, preferably in the technology, identity management or gaming industry.
• Experience in developing and implementing effective online marketing strategies.
• Strong understanding of market dynamics and the ability to translate complex product information into compelling narratives.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in marketing automation tools and data analytics.

Remuneration:

• Competitive start-up compensation, health insurance and company ESOP

Inspiring Work Environment:

• A collaborative, inclusive, and supportive work culture lead by founders with experience managing teams from global firms
• The chance to contribute to meaningful initiatives focused on enhancing online experiences for the younger demographic.
• Work directly with the founders to create meaningful impact, quickly

Professional Development:

• Gain practical experience in the startup and technology fields
• Opportunities for fast learning and career growth in a dynamic and evolving sector.
• Exposure to a variety of marketing challenges in the technology and gaming industry.
• Mentorship and guidance from industry leading lawyers and safety practitioners in the data privacy, trust & safety and legal fields. 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Manager (Singapore)

12 months fixed term contract

As the Growth Marketing Manager, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. Your work is instrumental in identifying opportunities to develop the Creator Community in the region and will result in more Creators considering video-sharing as a platform for growing their audience and expressing their creativity. 

You’re someone with an experimentation mindset and will be leading growth marketing initiatives to accelerate creator growth and retention in key markets. Working closely with product marketing managers, data scientists, strategists and experts, you will be evolving our approaches and providing growth hacks and solutions to transform the business.

Role:

• Develop acquisition and retention strategies to drive product adoption and growth via our own and operated platforms (e.g. in-app notifications, email)
• Analyse marketing and product funnels to identify opportunities and build audience segmentation to drive step-changes in creator and revenue growth.
• Define marketing channel mix and use lifecycle marketing principles to create personalised and engaging experiences for creators. 
• Design and execute campaign strategy by working closely with agency partners and internal stakeholders to develop creatives and content. 
• Generate and structure plans to execute projects, manage project priorities and allocation of resources within the project. 
• Monitor and analyse key metrics and KPIs for growth and lifecycle marketing campaigns, such as product adoption rate, open rate, click-through rate, conversion rate, retention rate, churn rate, etc.
• Collaborate with global, regional, local and cross-functional teams to design growth experiments and A/B testing initiatives, leveraging user feedback and behavioural data to inform iterative improvements and optimise the product-market fit. 

• Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics.

You:

• Bachelor's degree or above, 5+ years of professional experience with at least 2-3 years of experience in growth, performance or lifecycle marketing strategy. 
• Two+ years of experience in the technology industry or a deep understanding of the technological landscape is a nice to have but not an imperative. 
• Strong understanding of growth concepts, user journey optimisation and experimentation frameworks with hands-on experience in developing marketing campaigns based on personas and segmentation cohorts
• Creative expertise, understanding of creative strategy and production process
• Understand the attribution of marketing data (e.g. multi-touch attribution, cannibalisation optimisation, marginal efficiency, etc.)
• Experience with marketing automation and CRM platforms, a deep understanding of marketing measurement and revenue models (e.g. LTV, ROI etc.)  is a nice to have but not an imperative for this role. 
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms its creators and identify opportunities to celebrate the creator community.
• Strong project management, ability to work across project teams on several projects at once, and previous experience working with agencies
• Sensitive to data with strong analytical skills, maintains curiosity and self-motivation, excellent communication skills, ability to cope with work pressure, have top-level awareness and ability to pinpoint and overcome challenges.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

JOB DESCRIPTION

The incumbent must have the competency to perform the following HR activities independently with minimum supervision:

• Manage recruitment and selection activities.

• Manage employment and cessation activities.

• Administer onboarding activities.

• Manage training and development activities.

• Process payroll and overtime payment.

• Administer compensation, benefits, and welfare programs.

• Administer discipline and compliance policy.

• Maintain personnel records and HR information systems.

• Develop and implement HR policies, procedures and work instructions.

• Assist in performance evaluation exercise.

• Assist in HR planning and budget exercise.

• Participate in safety and recreation committee.

• Assist in collective agreement negotiation with Union.

• Prepare monthly, quarterly and annual HR reports.

• Manage HR services for foreign workers from China and Malaysia.

REQUIREMENTS

• Degree in human resource management

• Hands-on HR generalist experience

• At least 5 years of working experience in a hi-tech manufacturing environment

• Intermediate competency in Microsoft Office applications such as Words, Excel, and PowerPoint

• Excellent verbal and written communication and presentation skills

• Prepared to work occasional overtime to meet payroll and project deadline

• Meticulous, organized, systematic, and creative problem-solver

• A team player and individual contributor

• Positive personality with “Can Do” attitude

• Working experience with human resource information systems such as TimesPay.

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• Entry level candidates are welcome to apply

Job Description

• Administer employee compensation and benefits programs, ensure compliance with all applicable laws and regulations regarding compensation and benefits and in accordance to Bank's policies
• Perform monthly payroll
• Responsible for statutory payment submission and claims (CPF, FWL, IRAS (IR21, IR8A), NS claims, Government-Paid maternity, Paternity and childcare Leave)
• Responsible for employment related issues such as creation and maintenance of employees record, and applications such as renewal, cancellation and tax clearance for foreign employees.
• Liaise with Head Office HR teams on HR and personnel related matters and ensure execution is in compliance with local laws and regulations and in accordance to the Bank’s policies
• Liaise with external tax consultant on any tax returns related matter for expats
• Manage insurance matters, such as new hires and dependents enrolment, resignees removal from insurance portal, attend to employees enquiries, and liaise with broker on any related matters.
• Prepare HR reporting and any other requirements by authorities (MAS, MOM, CPF) and Head Office
• Manage the entire recruitment process, including sourcing, interviewing, and selecting candidates, including working with selected Recruiters
• Perform onboarding (reference checks) and off-boarding of employees
• Responsible to monitor all personnel matters such as employee's welfare, attendance, leaves, discipline, benefits and compensation, training, claims and other HR administration functions
• Maintain company organization charts
• Develop, review, and maintain the HR policies and procedures, Employee Handbook, and all HR forms/documents of the company to ensure that it meets the requirements of Employment Law
• Manage employee relations issues and address employee concerns and grievances, provide guidance and support to employees on HR-related issues
• Assist Department Head and Branch Manager on HR and personnel related matters as assigned

Job Requirement

• Bachelor’s Degree holder and above, with at least 5 years of HR relevant experience.
• Candidates who are familiar with the applicable HR regulations (e.g. Employment Act and Employment of Foreign Manpower Act) and industry best practices are highly preferred.
• A team player with positive work attitude, willingness to learn and strong compliance awareness.
• Effectively bilingual in English and Mandarin as the role requires written and verbal communication in Traditional Chinese with Mandarin-speaking colleagues in Taiwan.

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

We are looking for an ideal candidate who will contribute to a high-growth team in a rapidly growing business. With a proven track record of delivering results in a fast-paced environment, he/ she will demonstrate the ability to identify opportunities and take ownership to drive growth across the business.

What you will be doing:

• Develop, implement and own a business and sales strategy to meet the company objectives and deliver commercial targets.
• Sell AnyMind’s tech solution to the client by introducing the Company’s product based on client needs; including digital marketing and influencer marketing solutions
• Identify new business and partnership opportunities to further the growth of the business across the direct Brands and Media Agency ecosystems
• Build-on an existing strong network of contacts across brands and agencies in Singapore to drive business
• Consultative selling to clients across brands and agencies. Responsible for the full cycle of a sale, including generating leads, initiating conversations, pitching business opportunities, following up with action plans, to receiving briefs from clients.
• Lead initial project set up, working with colleagues in making overall decisions to deliver each project at the highest standard as well as with a healthy margin.
• Work with the Head of Sales on annual budgeting and regular reporting of sales pipelines and revenue forecasting.

Our ideal candidate:

• Experience in sales at Digital Marketing Agencies or AdTech companies for a minimum 4 years
• Experience in dealing with Agencies and direct brands and working with them on consultative selling is a must
• Entrepreneurial flair, excellent client relationship skills, and commercial savvy.
• Broad curiosity and passion for telling stories in new ways and pushing boundaries.
• Superior new business and client management skills.
• A genuine passion for sales and a desire to attract the best projects and clients to the business.
• Demonstrated ability to translate a strategic brief into a creative execution that delivers on client goals, high-quality standards, and advances our portfolio.
• Demonstrated excellent leadership skills across all levels, strong communication, and problem-solving skills.
• Ability to remain calm and confident in a fast-paced environment whilst juggling multiple projects.
• Knowledgeable and rooted in the digital marketing industry and has concrete knowledge of the digital eco-system across social, programmatic, influencer marketing.
• Teamwork and collaboration: Enthusiastic team player, collaborating with colleagues across different functions and markets
• Possess good command of English (both spoken & written)

We are seeking a reliable and motivated Academy Course Development Executive to join our team. The successful candidate will be responsible for developing, managing, and executing courses for the Academy. They will integrate adult learning pedagogies and learning technologies to enhance training effectiveness and promote learner engagement. The ideal candidate will be capable of setting both long and short-term goals for curriculum development efforts and will thrive in a self-motivated and trustworthy environment.

Responsibilities:

• Support the academy in developing, managing, and executing courses
• Project manage both online and physical course materials for academy courses
• Execute the development and publishing of lesson plans and assessment plans
• Independently execute production development or collaborate with outsource teams to complete course contents
• Research and compile course resource materials with domain experts
• Act as a facilitator for courses if required

Requirements and Skills:

• Minimum degree in architecture or equivalent
• Minimum 3-5 years of experience in Training and Adult Education
• Knowledge in video editing and basic animation skills, or willingness to embark on courses to obtain necessary capabilities
• IT savvy and proficient in MS Office applications
• Strong team player, capable of working collaboratively with various stakeholders to achieve desired outcomes
• Resilient and resourceful with excellent problem-solving and critical-thinking skills, thriving in a fast-paced, results-oriented, and ambiguous work environment

Executive Assistant

ABOUT XORA INNOVATION

Xora Innovation, a wholly owned subsidiary of Temasek, invests in disruptive, world-changing ventures forged by ambitious founders and powered by compelling scientific breakthroughs. Xora is an early-stage deep tech investing platform of Temasek. We are looking for individuals with creativity, intellect, passion, grit, curiosity, openness, and resilience. 

ABOUT THE ROLE

We are seeking a full-time Executive Assistant to join our growing team. 

Reporting to our Operations Manager, you will work closely with internal and external stakeholders to facilitate smooth functioning and execution of various administrative support activities across the Company. The successful candidate will bring a strong customer service and hospitality orientation, undertaking their responsibilities with alacrity and pride in a job well done. 

RESPONSIBILITIES

• Support the team in a full spectrum of office/team secretarial and administrative work, including and not limited to:
• On Premises Support
• Manage administrative matters, e.g. office management, stationery control, pantry inventory 
• Handle logistics of on-site/local meetings and events, including visitor management, security clearance and catering
• Corporate Calendar Management and Scheduling
• Managing the corporate calendar by arranging and/or updating important dates such as corporate events and deadlines, sending reminders as required 
• Managing the scheduling and logistical supports for meetings and events, including coordination with multiple parties and researching/reserving suitable venues for meetings and events.
• Corporate Travel Management Support
• Research and book travel and accommodations for business travel.
• Liaise with travel vendors to revise, cancel, confirm, and/or troubleshoot travel arrangements 
• Process invoices and expense reports 
• Prepare draft corporate travel insurance claims 
• Document Management
• Prepare drafts of routine letters, resolutions, minutes, and agreements based on template documents.
• Track the status of routine documents and agreements, sending reminders and updates, as required, to drive processes to close/completion.
• Promptly flag delays, issues, and deviations in routine processes.
• Doublecheck final documents for consistent formatting and numbering, completeness, and due execution.
• Properly file electronic documents, per Company protocols.
• As requested, secure notarization, stamping, witnessing, and signatures (electronic and/or wet ink) for documents.
• As requested, prepare, print, scan, email, mail, hand-deliver, or arrange for courier of, documents.
• Maintain Company’s electronic document library, per Company protocols.
• Other Duties
• Manage online/email enquiries and contact database.
• Research and arrange for delivery of corporate gifts.

PROFESSIONAL REQUIREMENTS

• Competency with Microsoft Office, especially Outlook and Word, is required.
• Excellent written and verbal English communication skills
• Exceptional attention to detail; ability to follow complex instructions to a T.
• Strong organizational and project management skills; ability to navigate and thrive in a fast-paced, dynamic environment.
• Creative and proactive problem solver.

• Prior experience managing multiple clients, demands, and priorities.
• Previous work experience at a financial services company, law firm, or corporate unit of a large corporation is a big plus (but not required).
• Prior experience and/or training on handling highly sensitive and/or confidential information is helpful.