HR MANAGER (TALENT ACQUISITION)

Working Hour: Mon- Fri : 9am to 6pm

Working Location: Kaki Bukit

Salary Range: $5000 - $6000

RESPONSIBILITIES

• - Oversee and manage all aspects of the recruitment process, including sourcing,
• interview, selection and onboarding of new hires
• -Develop sustainable talent acquisition hiring plans and strategies
• - Analyse and forecast hiring needs based on business growth plans
• -Source for candidates independently via all available channels to meet business
• needs
• - Perform initial screenings and conduct interviews combining various methods
• -Liaise with academic institutions/government agencies for various talent programs
• -Attend recruitment events to solicit interest from external talent pools
• - Facilitate assimilation of new joiners into the organisation and team through
• engagement with operation teams to understand business needs and job
• requirements.
• - Gather feedback from new joiners about their onboarding and induction experience
• so as to take proactive actions to address areas for improvement.
• - Review job descriptions for HQ and operations
• -Analyse employee engagement metrics such as retention and attrition rates
• -Stay informed of Talent Attraction trends and innovations in order to ensure
• company is competitive in the employment market
• - Analyse HR related data and salary benchmarking
• - Conduct exit interviews
• - Any other special projects and duties as assigned

JOB SPECIFICATIONS

• -Bachelor’s Degree/Diploma holder in human resource management or other related
• disciplines
• - Minimum 3 years of human resource management experience in the same
• capacity, preferably in F&B/Hospitality/Service industry
• - Able manage and lead a small team

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The company we represent is a global corporation and its' Singapore facility focuses on the repair of electronic handheld devices.

Job Description:

Failure Analysis:

• Systematically investigate and determine the root causes and factors that contribute to the failure or malfunction of a product, system, or component
• Examining the various aspects such as design, materials, manufacturing processes, environmental conditions, and operational factors to understand why a failure occurred
• Provide comprehensive Failure Analysis during development NPI process
• Work with various functional teams for root cause identification, simulation, and solutions

Debugging Function:

• Support daily operation to repair and troubleshooting of equipment related issues.
• Perform preventive maintenance and calibration on a timely basis.
• Work with engineering on the new processes, process control plan, and qualify the new equipment/process for new product introduction.

Requirements:

• Minimum 1 year's experience in production operations (hands-on work)
• Minimum NITEC and above
• Able to work at least 35 hours per week between Monday to Friday
• Overtime is available, subject to operational needs and demands
• Good or acceptable vision will be required as some of the tasks requires you to deal with very small parts
• Willing to learn systems and deal with computers
• Good effort in memorizing the process and procedures
• Not afraid to learn and doesn’t give up easily
• Positive attitude and self-motivated

Short listed candidates will be notified and contacted

Primestaff Management Services Pte Ltd

EA License No.:95C5411

EA Personnel Reg. No.: R23112467

VentureBlick is a dynamic healthcare startup with a passionate team of 30 employees, operating across 4 countries. As the Finance & Accounting Manager, you will start off as the sole member of our finance team, playing a crucial role in shaping our financial strategy and operations. Your expertise will guide our financial decisions and practices as we expand our global presence and impact in the healthcare sector.

Responsibilities

• Manage and oversee all financial aspects of the company, including accounting, budgeting, forecasting, and financial planning
• Prepare and present detailed financial reports & statements to the Leadership Team, providing insights for strategic decision-making
• Ensure compliance with financial regulations and standards in all countries of operation
• Oversee accounts payable and accounts receivable processes, including invoice processing, payment tracking, and collections
• Implement and maintain financial policies and procedures to ensure operational efficiency
• Manage cash flow and funding requirements, including foreign exchange considerations for international operations
• Coordinate financial audits for VentureBlick, ensuring accuracy and compliance with accounting standards

Requirements

• It is essential that this individual has worked in a supervisory role in the finance function for a startup with international operations
• Prior experience working in a Big 4 audit firm would be highly desirable
• Bachelor's degree in Accounting, Finance, or a related field
• CPA certified
• Strong knowledge of accounting principles, financial analysis, and reporting
• Proficiency in accounting software and financial management tools
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills

Job Descriptions:

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly KPI.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Productivity Utilisation (EPU) etc for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.
• Ad-Hoc reports for internal and external stakeholders

Requirements:

• Minimum Diploma in Business / Engineering with at least 3 years of relevant working experience
• Possess working experience in automotive industry with a good understanding of Aftersale operation
• Possess extensive local market knowledge and proven good track records in the automotive-related industry
• Possess good analytical skills, good at numbers and an eye for details to perform the strategic planning role effectively

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Who we are:

Bloomberg is the global leader in business and financial data, news and insights. Using the power of technology, we connect the world’s decision makers to accurate information on the financial markets – and help them make faster, smarter decisions.

Here at Bloomberg, our employees' experience is a top priority. We’re known for providing outstanding customer service, and an experience that's consistent with our brand - outstanding and magnificent. Our team is central in this effort by providing platinum support to 21,000 employees and more than 500,000 annual visitors in more than 170 state of the art offices around the world. Bloomberg's Hospitality group is looking for an individual to join our team. We warmly welcome our employees, guests and visitors as well as improve their internal experience across the 25+ Bloomberg locations within the Asia-Pacific region. We are a critical component of our robust customer engagement philosophy and are particularly important given the agile design of our building. It is our responsibility to ensure the entire experience is consistently handled with outstanding service.

What's the role?

As an APAC Workplace Experience Manager, you will be responsible for our guest and employee experience strategy and all touch points from pre-visit communications, first experience when entering the building, the pantry operations, and any events support. You will lead a regional scrum team of individuals who own the day to day operations of Front of House, Guest Experience, Employee Experience, Pantry Operations and Events support, to name only a few. This scrum team will ensure our processes and technologies create a consistent and memorable experience across all offices.

As part of your role you will also have oversight of all operations within the building that pertain to the guest experience. This includes budget oversight, vendor management, KPI's, SLAs, ad hoc projects, events support and its impact on day to day operations. You will need to be there and ready to answer questions, collaborate with multiple partners - internal and external, as well as utilize project management skills to facilitate Hospitality initiatives across the region. Every single day will be different - so it's important you're diligent and come in with an open mindset, ready to handle any challenge thrown your way.

Working with the Global Chief Product Owner of Hospitality, you will assist with implementing the strategy and leading all aspects of the delivery of initiatives across the hospitality function. You will bring your creative thinking, knowledge of industry practices, and innovation to drive enhanced solutions across Hospitality. Your outstanding interpersonal skills will play a critical to partner successfully with senior executives to design and deliver solutions and continuously improve the function. And finally, you'll use your ability to govern sophisticated projects and drive outcomes through enterprise-wide engagement with internal functions and teams.

We'll trust you to:

• Develop and execute the vision and strategy for key hospitality objectives for the region in alignment with our global priorities
• Be a big-picture leader across vendor partners, in-house workplace teams as well as other support businesses within the firm
• Drive experimentation and a creative thought process to influence global Hospitality and Event Operations strategy
• Manage and represent global and regional stakeholders, understand and advocate for their needs
• Leverage scrum methodology to a develop strategy and backlog scope with the CPO through a global roadmap with quarterly and monthly incremental plans against metrics to drive strategy and monitor results.
• Curate a healthy backlog for the scrum team with clear acceptance criteria and guide the team to accomplish sprint objectives
• Act as the primary contact for queries from internal teams, customers, and vendors
• Engage users to promote products, create branding and to drive on-site engagement
• Use a data-driven approach to supervise results, tackle problems directly and promote solutions and use facts, data and evidence-based feedback to evaluate priorities and communicate iterations
• Develop and maintain strong relationships between other hospitality groups (security, events, catering, etc.), Bloomberg businesses as well as our partner vendors to execute large events, visits and tours that take place across the region
• Partner with CPO on Hospitality priorities and align to strategic objectives. Assist with the delivery of sophisticated solutions across hospitality processes within an agile framework
• Collaborate with global counterparts and work to further solidify and implement global quality standards
• Lead APAC Hospitality initiatives through cultivating an active network of relationships, cross-team collaboration, effective dependency, risk management and leadership engagement
• Have oversight on all events, catering, other group activities, as well as VIP/guest arrivals daily across the region

You need to have:

• Bachelor’s degree or degree-equivalent qualifications
• 10-15 years of recent professional experience in F&B, hospitality, or workplace experience management
• Experience in leading regional projects in hospitality operations, customer engagement and vendor management
• Ability to manage a team with strong people leadership skills as well as strong interpersonal skills
• Ability to lead a scrum team with the discipline of the scrum framework in partnership with various team leaders across the region
• Experience in implementing new processes and lead organizational change initiatives, through the delivery of workplace experience related programs, i.e. guest experience, pantry & catering operations and event execution etc.
• Demonstrated ability to interact cross-functionally with all levels of executive management
• Demonstrated experience in an environment with high customer service standards
• Demonstrate outstanding organizational skills
• Strong executive presence, confidence, poise, perseverance, and ability to develop relationships with a variety of partners
• Consistent track record of building presentations and using data to tell a story
• Fluency in both written and spoken English
• Demonstrate an “all hands-on deck” mentality
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies, and ability to develop, influence and maintain solid stakeholder relationships
• Budget and forecast management experience
• Ability to capture and incorporate hospitality industry trends and latest technology into best-fit models for Bloomberg
• Ability to work in a fast-paced environment, driven by a sense of urgency and an adaptability to changing business needs. Proactive, result-driven and detail oriented.
• Demonstrated continuous career growth within an organisation

We'd Love to See:

• Incredible project management skills
• True passion for innovation and support for outstanding client experiences through delivery of the highest Hospitality standards
• Experience with agile scrum working methodology

If this sounds like you:

Apply! If we believe you're a good match. We'll get in contact with you to let you know the next steps, but in the meantime feel free to have a look at: https://www.bloomberg.com/company/careers/working-here/

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job description for Operations Manager, Free & Easy Department

1) Set policy and procedure for back office operation

2) Train and guide operations staff

3) Check and supervise operations staff’s work

4) Ensure smooth running of all operations of tours after sales

5) Establish and maintain suppliers relationship

6) Identify and solve operational issues by her team

Other requirements:

1) Minimum 15 years of relevant experience in the Free & Easy Department of a travel agency

2) Able to start work immediately or in short notice

3) Must be bilingual

4) Able to work independently

5) GDS knowledge is preferred

6) Singaporean & PR

Please provide the following information in your resume:

1) Recent photograph

2) Reasons for leaving your last employment

3) Current and/or last drawn salary

4) Expected monthly salary

5) Availability

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Job Summary
The role as a Sales Manager is to develop and grow a mix of new and existing accounts, drive sustainable financial growth through increasing sales and forging strong relationships with customers, as well as manage a small team of sales personnel.

Job Description

Essential functions
1. Create and develop strategy and plans to address customers’ needs, in line with strategy to drive revenue growth
2. Work towards monthly sales targets with the sales team
3. Maintain, develop and build long-term relationships with new and existing customers for company’s growth sustainability
4. Negotiate terms of agreement and closing sales, preparing of sales contracts in adherence to local country regulatory rules and guidelines
5. Detailing of company products to optical outlet stakeholders, and provide advice on product information, or any special promotions.
6. Direct and coordinate all sales activities locally
7. Plan and direct the hiring and training of new sales representatives
8. Prepare of sales budgets and projections
9. Work closely with marketing team to plan and execute marketing promotions, campaigns or training activities
10. Build in-store brand presence and visibility with customers
11. Gather customer and market information in a timely manner to stay competitive
12. Represent the company in trade shows, events and exhibitions
13. Handle and resolve customer complaints in an amicable manner

Job Requirement

- B2B2C sales experience. Optical industry preferred.
- Experience in myopia management related products will be a plus.
-. Has experience in leading a small team

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18820 Sales Manager (Contact Lens Industry, Myopia Management) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

JOB RESPONSIBILITIES

1. Network and Security Management

• Maintaining and administering computer networks in PRD and DR sites
• Manage network devices: Core Switch, Router, Firewall, Network Monitoring System, Wireless, Remote Access
• Configuration, installation, maintenance and life cycles planning of various network devices and services
• Monitoring network performance and ensuring reliability and availability
• Experience in log review, log monitoring, firewall rule review
• Monitors and assesses overall health functionality of security systems and equipment
• Provide technical support and advice on all hardware and software in the network environment
• Supervise and provide vendor management for external contractors
• Manage the problem resolution process with maintenance support vendor on operational matters as well as troubleshooting and resolution of network related problems
• Create and maintain comprehensive documentation for all implemented networks
• Conduct IT security awareness training for all staff

2. Operations & Maintenance Management

• Perform daily IT operational and disaster center operational tasks
• Provide operations support for user inquiries and issues via email and phone
• Perform house-keeping tasks (i.e. backup, and optimization) and maintaining network user accounts
• Direct and coordinate troubleshooting and root cause analysis and make recommendations to the current procedure for hardware, software, and other network and system problems
• Implement an integrated mechanism for IT inquiries, call handling, logging and escalation for IT issues and assignment
• Performing disaster recovery operations and data backups when required
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures
• Maintaining, configuring, and monitoring virus protection software and email applications when required

REQUIREMENTS

• Bachelor’s degree in computer science or relevant IT related discipline
• Minimum 5 years working experience with 1-2 years’ experience in a banking and financial services
• Familiar with MAS Notice 655(Cyber Hygiene Practices) would be a plus
• Experience with routers, switches and firewall, i.e. Cisco, Huawei, Palo Alto, and Checkpoint etc
• Knowledge and experience in using Network Management System, i.e. Nagios etc. would be a plus
• Knowledge and experience in Virtualization Infrastructure, i.e. VMware etc. would be a plus
• Ability to work independently as well as in a team
• Certifications such as CCNA/CCNP/HCNA/HCNP or equivalent level in networking is an advantage
• Language proficiency in English and Chinese as the candidate will be working closely with Chinese colleagues in Head Office

Our client is actively searching for an Assistant Director or Senior Manager, Building Operations WSHO, Estates to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The incumbent will manage the day-to-day operations and maintenance of the campus, all aspects of building, workplace safety and fire safety, improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover. He/ She will plan and drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes to support the operations and services of the University in its current campuses and the new Campus.

The responsibilities of this role are:

• Develop, review and update EHS policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure a good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct monthly safety committee meetings, coordinate and organize campaigns, trainings and WSH activities to enhance safety awareness and knowledge
• Conduct incident and accident investigations and recommend corrective / preventive actions
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation
• Audit, inspect and test all fire alarm and protection systems to ensure compliance with Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organization assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support SIT academic, administrative and student activities.
• Any other duties as assigned from time to time.

The ideal candidate will need to have the following qualities and experience:

• MOM registered WSH Officer and qualified Fire Safety Manager
  Minimum 10 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
  Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
  Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured
  Proven track record in managing functions such as policy, planning and project management
  Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
  Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

The candidate will work on developing an intelligent and sustainable Energy Management System (EMS) for Residential Air Conditioning (RAC). The candidate will assist in:

• Developing learning-based algorithms to optimize RAC operations based on energy cost, PV energy generation, and comfort requirements.
• Developing predictive models.
• Conducting and evaluating the control strategies in case studies.

What an Account Manager does at Visa

• Expertly manage a sales pipeline of expansion opportunities to achieve and exceed the goals of the business
• Develop a deep understanding of the problems clients experience, the impact of these problems, and how our technology and new products can be a solution for them
• Build strong relationships with key senior client contacts
• Forecast revenue and opportunities accurately

Why this is important to Visa

Our Account Managers are paramount to driving the Currencycloud revenue engine strategy and are responsible for the development of strong commercial relationships. They own the commercial relationships throughout the customer lifecycle and drive sustainable revenue growth across a portfolio of clients to help meet and exceed revenue targets of our dynamic and scaling SaaS focussed business.

YOU will be responsible for up-sell, cross-sell and renewal activity across a portfolio of clients, partnering up with Customer Success Managers to develop account strategies that enhance sentiment, protect against high-risk churn, co-designing success plans and developing strategies to increase product adoption and satisfaction.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Onshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavoring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area eg. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPNT

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

about the company

Our client is an established regional bank, with a strong client network in Singapore and Asia with a stable history in Singapore.

about the job

• Active and ongoing credit portfolio management for PF transactions including administrative aspects (Waiver requests etc)
• Monitoring of credit portfolio and preparing periodic credit submissions by stipulated timelines
• Staying compliant to bank guidelines, policies and regulatory requirements
• Conforming to internal processes and compliance requirements
• Handling internal and external audits
• Can interpret and explain complex concepts, preparing credit-related communications and reports for relevant internal teams
• escalation of potential issues to Team Head

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Degree in Accountancy, Business Management, Banking & Finance and Economics
• At least 6 years of credit risk experience in Structured Finance or Corporate Banking
• Strong knowledge in credit underwriting and financial analysis, interpreting financial statements and basic financial accounting knowledge
• Sound knowledge and experience in Project Finance transactions

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high caliber professional to join our team as a Vice President, Fraud Management.

Principal Responsibilities

• Develop Fraud Strategies in relation to Application and Transaction Fraud with a view to manage fraud losses in line with Country Risk Appetite
• Establishing public-private partnership particularly with law enforcement agencies MAS, peer banks and ABS to ensure sufficient coverage on fraud matters
• Providing SME support during product development and related Risk Forums
• Assisting with procedures that mitigates fraud risk during inception
• Provide oversight on Fraud Operations teams and addressing any outsourcing related requirements
• Provide advice to business & support groups on fraud queries
• Provide & support timely response to queries from external parties such as enforcement agencies
• Provide timely management reporting on fraud statistics & issues
• Provide initial and ongoing training to appropriate Business staff both onshore and offshore to ensure that they are aware of and are able to identify fraud risks
• Ensure that fraud controls recommended for implementation facilitate customers in transacting with the bank
• Provide guidance to junior team members on fraud management issues and administrative tasks
• Assist Head FM to develop junior team members and provide guidance in developing their skills
• Covering fellow executives’ duties where the need arises
• Manage Fraud Operations processes within expectations
• Good engagement with Fraud Analytics when developing monitoring strategies
• Lead process improvement to enhance operational effectiveness while ensuring controls are in place

Qualifications

• Degree in Accounting, Business or Cyber Security, with at least 5 years of experience in fraud management or cyber risk management
• Knowledgeable in banking procedures and practices, audit and regulatory requirements
• Good problem-solving, analytical and value judgement skills
• Excellent communication and interpersonal skills, and ability to interact and work with a wide spectrum of internal and external stakeholders

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPY7&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Company: Cypress Singapore PAC

Cypress Policy of Trust & Empowerment allows flexible working arrangements that allows lifestyle choices and managing childcare or eldercare needs. Workloads will be allocated taking into consideration of each candidates’ situation. Cypress adopts a one-on-one mentoring programme with junior staffs to guide and enrich them with work related trainings.

Job Title: Audit Manager

Job Description:

We are looking for a highly motivated individual with proven track records of external financial audit and supervisory/ managerial experience.

Duties and Responsibilities:

• Advocate Professional Standards
• Leading and guiding the team with professional standards
• High level of professionalism when providing assurance services
• Analyse and provide resolution to ethical conflicts
• Lead Assurance Engagement
• Develop and manage engagement plan and resource
• Identify impact on the overall engagement plan arising from change in regulations and standards
• Evaluate the key risks in client’s business, and the impact on changes of business environment with relation to clients
• Review audit workpapers to ensure quality and compliance with relevant standards
• Apply professional scepticism and judgement throughout the engagement
• Deliver analytics-driven insights through technology
• Analyse resolutions to significant regulatory accounting and auditing issues
• Review information accompanying the financial statements in accordance with applicable standards

Clients Management

• Manage project timelines and client’s expectations
• Identify new ideas and business solutions to existing clients
• Support and develop client’s relationships

Engagement Team Management

• Provide support and guidance to team members
• Facilitate discussion of ideas

Position Requirements:

• Minimum bachelor’s degree in accounting, finance, or related field
• Professional membership preferred (CA Singapore, ICAEW, ACCA, CPA)
• Minimum 5 years of audit experience in external financial audit
• Demonstrated technical abilities in select areas (SFRS, SSA, Singapore Companies Act)
• Good analytical, interpersonal, time management, research, and communications skills
• Must be able to effectively work with new and changing situations, where there may not always be a readily apparent solution

• Plan, coordinate, execute and manages the general cleaning, dishwashing and plate collecting process, monitoring cleaning logistics and supervising other plate collectors/dishwashers
• Develop and manage positive relationships with client
• Attending meetings with Clients and gathering feedback from stakeholders
• Review work orders and ensure work assignments are done
• Conduct regular On-Job-Training to ensure employees are clear of operations protocol.
• Review and Make Suggestions to enhance service excellence and other operations matters
• Report to the Operations Director
• Any other administration/operation duties may be assigned on ad hoc basis.
• Ableto train staff to operate machinery with a good knowlege of cleaning chemicals.
• Must be able to work long hours on weekens,public holidays and able to work night shift when required.

Join our team at Randstad Sourceright in our leading financial services account, as an Account Manager based in our client's Singapore office. As a pivotal leader within our Recruitment Process Outsourcing (RPO) account, you will focus on managing and building a high-performing team dedicated to hiring senior-level financial professionals.

Key Responsibilities:

• Lead and mentor a team of Talent Advisors, providing guidance and support to ensure strategic talent advisory aligns with the needs of stakeholders and business leaders in the financial services sector.
• Collaborate with hiring managers to understand and define current and future skills requirements, contributing to effective workforce planning.
• Initiate and oversee diverse sourcing activities to ensure a consistent supply of qualified candidates, meeting the unique demands of the insurance and financial services industry.
• Foster strong relationships with hiring managers and candidates, delivering regular updates on the recruitment process.
• Ensure compliance with Applicant Tracking System (ATS) protocols for accurate and real-time data input for candidates.
• Manage end-to-end recruitment processes, including sourcing, screening, qualifying, briefing, preparing candidates, and negotiating remuneration packages.
• Share market insights and competitor intelligence with the team to stay informed on supply and demand trends in the financial services talent market.

About You:

• Proven leadership experience in financial services industry recruitment, with a strong background in recruitment management or account management.
• In-house or Recruitment Process Outsourcing (RPO) experience is essential, with a background in agency recruitment considered advantageous.
• Highly organised, with effective time management skills.
• Thrives in structured environments and follows established processes.

About Randstad Sourceright:

Randstad Sourceright is a global talent leader, providing innovative solutions and expertise to help companies drive growth, execute strategic initiatives, and enhance business agility. Our comprehensive experience covers all aspects of talent acquisition, including permanent employees, contingent, and contractor workforces. We specialize in Managed Services Provider (MSP) programs and Recruitment Process Outsourcing (RPO).

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About The Company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.

About The Job
As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.

About The Manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

Skills And Experience Required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

An exciting opportunity has arisen in our Hotel for a passionate and enthusiastic Human Resources professional who is driven to learn and develop whilst assisting in delivering the people agenda to our colleagues.

Park Regis Singapore is part of the StayWell Group. We currently we have hotels operating across Australia, Middle East, UK, Singapore, India, Indonesia and Vietnam, with Hotels soon to open in Thailand, Egypt, Dubai and Saudi Arabia.

Park Regis Singapore is currently recruiting for an experienced Human Resources Manager who is able to motivate, lead & support an experienced team, at our 202-room, 4.5 star hotel.

This position presents the opportunity to lead the Human Resources strategies for the Hotel, including a very exciting rebranding in 2024. Responsibilities include managing all Human Resources functions and activities, such as:

• Talent Acquisition: Oversee recruitment, selection, and retention processes.
• Talent Development: Evaluate, implement, and design training programs to enhance organizational capability in alignment with business strategy and goals.
• Reward and Recognition: Drive and regularly review HR solutions, including reward and recognition, employee wellbeing, talent management, and leadership programs.
• Change Management and Development: Continuously review and enhance HR operations and people strategies to maximize outcomes for both individuals and business performance.
• Assist with the rebranding of the Hotel
• Finance – Budgeting and forecasting in the people arena

Skills and experiences that will help you excel in this role:

• Previous experience in a Human Resources role, preferably in a Hotel/Hospitality environment will be well regarded
• Formal HR qualifications
• Excellent written, verbal and interpersonal communication skills
• Demonstrable knowledge of employment advertising such as Job Street and Linkedin
• A good level of proficiency in Microsoft Office Suite, Canva, HRIS
• The ability to handle multiple projects and requests for assistance in an organised manner
• Confidence to work independently and also enjoys collaborating with others
• Genuine desire to learn and grow within the team, taking a “can-do” attitude
• Ability to maintain professionalism and confidentiality of information
• Ability to work under pressure and meet deadlines

If you would like to join our team and enjoy a varied role, then we would love to hear from you.

• Establish and articulate a concise product strategy and roadmap for credit and services offerings.
• Perform thorough market research to pinpoint potential opportunities and threats.
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements thereafter.

Requirements:

• Diploma and above
• At least 2 years of experience in project management and product development.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604