Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

MANAGEMENT INFORMATION SYSTEMS MANAGER will manages and protects our company data and information. MIS MANAGER will create and maintain the databases on our company to collect and store data from clients, employees and business records. will be ensuring the information is secure and accessible. MIS MANAGER will also introduce new programs, handle cyber security, meet the company's technological needs and oversee the daily functioning of the MIS. Will provide managers with the necessary information to make decisions about company operations will gathers data from various sources and processes it to provide information tailored to the managers' and their staff's needs.

Specific Responsibilities:

1. Develop and maintain a MIS plan, including budget needs, operational requirements and schedules.

2. Formulate and overseeing the implementation of a company's MIS policies to protect data

3. Formulate and oversee the implementation of a company's MIS policies to protect data

4. Identifying and introducing process improvements to increase MIS efficiency

5. Have a extensive knowledge of an organisation's business and MIS requirements

6. Will be planning and oversee hardware and software installations

7. perform regular servicing and maintenance of a company's MIS system to ensure it is safe and efficient

8. analys MIS data to spot and mitigate patterns or trends that can cause unplanned downtimes or outages.

Technical Skills and Competencies:

1. DATABASE KNOWLEDGE

2. CYBER SECURITY AWARENESS

3. PROJECT MANAGEMENT SKILLS

4. PROBLEM-SOLVING SKILLS

5. REGULATORY COMPLIANCE

6. COMMUNICATION SKILLS

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Responsibilities

• Key member of IT Operations team that manages IT infrastructure and services, including end-user computing
• Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters
• Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base
• System and network patching, capacity and performance management
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Skills / Experience

• At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills

Education Level

• Degree in Engineering/Business/Finance/Computer Science or equivalent

Functional skills:

· At least 5 years’ experience with IT skills in SAP, ERP, M365 and Infrastructure related principles.

· Experience with planning skills, project development and program management

· Deep understanding of industry best practices and standards in Project Management

· Extensive knowledge and experience to manage different range of project types and complex business initiatives and change programs

· Ability to prioritize project tasks and provide input to organization business and budget planning

· Experience in managing and motivating project team members and project managers

· Capability to provide timely, accurate and relevant project portfolio reporting, to track project benefits realization and lessons learnt activities for continual improvements

Behavioral skills:

· Thinks Strategically - Ability to define challenging goals for own unit based on thorough analysis of future opportunities, aligned to Seatrium’s strategic goals

· Drives Innovation - Ability to challenge self and others to adopt best practices and foster creative thinking

· Leads Courageously - Ability to strive for breakthrough results by actively championing initiatives and encouraging others to challenge the status quo

· Learning Agility - Ability to proactively identify and participate in challenging situations that will create learning and development opportunities

· Focus on Customer - Ability to maintain deep and far reaching relationships with key SCM stakeholders, as well as demonstrates market knowledge and industry expertise to be seen as a trusted advisor

· Drives Results - Ability to set stretched goals and targets and secure buy-in from team to achieve these

· Influences and Collaborates - Ability to draw upon a wide range of influencing strategies to get things done

· Develops People - Ability to contribute to the development of the talent pipeline, especially in business critical areas to ensure business continuity

· Cultural Sensitivity - Ability to carefully consider how to approach an issue or situation given the diversity of the team and cultures involved

IT Project Management Strategy and Planning

· Engages with senior management, coordinating with Head of Product Lines and Heads of Yards to identify opportunities for business improvements as well as to contribute to the organizational business and budget planning.

· Develops project management methodology and best practices, overseeing the adaptation and implementation to establish IT project management framework to support overall SCM objectives

· Manages the development of project management policies and procedures in the organization, ensuring clear and consistent approach is in place, where project risks are managed to the acceptable level

· Manages the administration of project submissions and approvals through the agreed prioritization and approval process, maintaining the pipeline for the approved projects

· Collates qualitative and quantitative information on IT project performance in the preparation and generation of project milestone reports for internal management purposes

Our client, healthcare (public hospital) is looking for a senior manager to join their team in human resource.

Partner with leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of the organization. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.
• Bidding Manager experience in tendering of M&E or Integrated Facilities Management industry will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Monitor IFM/ mechanical engineering projects contract performance and address deviations.
• Attend customer meetings and serve as the main point of contact for customers/ project team.
• Provide regular updates on project progress and milestones to the Directors.
• Resolve customer issues promptly and satisfactorily.
• Advise/ Coordinate with teams to ensure timely task completion.
• Lead and supervise respective Project Managers/ Coordinators and mechanical engineering teams.
• Offer guidance and support to enhance team performance.
• Evaluate operational procedures and make enhancements as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Locating and securing new business throughout the Asia Region
• Managing and advancing the sales cycle from prospecting to a successful conclusion with efficiency
• Trying to meet KPIs and sales goals
• Collaborating on regional and international bids with sales managers in other nations
• Developing a strong and long-lasting sales funnel and making sure that account planning and forecasting are precise and exacting
• Creating and carrying out plans and strategies for sales to reach revenue targets
• Performing competitor and market research in the area
• Representing the business at trade exhibitions and regional gatherings
• Examining regional competitors' actions and market trends
• The organization may occasionally assign assignments that have nothing to do with sales but will advance your professional development overall.

Requirements:

• A bachelor's degree in business administration, marketing, sales, or a similar discipline
• At least eight years of experience in a sales role
• Knowledge of the energy and marine industries is required.
• Proficient in both written and spoken English
• Preferential experience in sales for Travel Management Companies (TMC)
• Needs to be business-minded and able to convert data into business-useful concepts.
• Have outstanding interpersonal and communication abilities
• Have the capacity to cultivate and oversee relationships at the senior level.
• Results-driven and possessing excellent analytical abilities
• Well-versed in Excel and proficient in Microsoft Office
• Knowledge of CRM systems is beneficial.

Responsibilities:
1、Responsible for the overall strategic planning of the company's advertising business commercialization, setting annual growth targets, and overseeing execution. Lead the team to develop innovative commercial models and increase advertising revenue.
2、Manage the full lifecycle of advertising products, including demand analysis, product design, ad optimization, data analysis, and operational management to ensure sustainable growth in the advertising business.
3、Guide the sales and business teams in exploring partnerships with advertisers, agencies, brands, and other stakeholders. Maintain long-term relationships with key clients to improve customer satisfaction and enhance ad effectiveness.
4、Build and lead the commercial advertising business team, set performance goals, and enhance the team's professional skills and work efficiency.
5、Promote effective collaboration with other departments (such as technology, product, operations, etc.) to drive business development.
6、Closely monitor industry trends, market dynamics, and competitor activities to adjust commercialization strategies, optimize advertising products, and maintain the company’s competitive advantage in the market.

Requirements:
1、Bachelor's degree or higher, with a preference for majors in Marketing, Advertising, or Management-related fields.
2、Over 5 years of experience in advertising business management, with strong leadership abilities and cross-department collaboration experience.
3、In-depth understanding of the internet advertising ecosystem, familiar with advertising platform operations, and possessing strong commercial acumen and market insights to develop and implement effective commercialization strategies.
4、Strong data analysis and decision-making skills, with the ability to drive business optimization and growth based on data. Excellent communication and negotiation skills to effectively work with clients, partners, and internal teams.
5、Strong client relationship management skills, capable of managing and maintaining key client resources.
6、Innovative thinking, with the ability to lead business development and respond to market changes. Strong ability to handle pressure and drive business growth in a fast-paced internet environment.

About the Role:

As the Human Resources Manager, you will report to C-level management and take ownership over Ampotech’s recruiting and employee onboarding process as the company scales in Singapore and Southeast Asia. The ideal candidate has at least 5 years of experience in HR and administration for fast-growing teams, and can influence the development of the company’s policies, training and development programs. This role involves coordinating with regional staff in Ampotech’s branch offices to maintain consistent practices and compliance to internal policies.

Responsibilities:

• Manage the human resource function in Singapore including (i) recruiting talent, (ii) managing employee onboarding and training, (iii) managing the performance appraisal process.
• Manage HR and administrative staff in Ampotech’s regional offices, to align employment practices and ensure compliance to company policies at a group level.
• Organize and promote company activities such as knowledge sharing seminars and team building events.
• Serve as the Environmental & Social (E&S) compliance officer and update relevant metrics and statistics in the company’s ESG management system.

Qualifications:

• Bachelors’ degree in business administration or similar
• At least 5 years of relevant experience in human resources, business operations, general administration or a similar role
• Experience managing direct reports
• Experience defining employee benefits and assessing market practice and trends to maintain a competitive salary and benefits package for staff across multiple countries
• Familiar with Singapore employment regulations and the processes for employing Singaporean/PR staff as well as staff on Employment Passes, S-Passes, and Work Permits
• Experience working with employee share option plan
• Fluent in English; proficiency in Chinese, Vietnamese, and/or Malay is a plus

Benefits:

• Attractive salary package of up to $3,500 basic plus variable bonuses and weekend allowances
• 5-day work week with 1 weekday and 1 weekend off
• Career growth opportunities in a dynamic retail environment
• Centrally located Along Clementi Rd)
• Opportunity to lead and develop a high-performing team

Job Description:

As a Retail Assistant Manager, you will play a key role in supporting the store manager with daily operations, ensuring seamless store management, and delivering top-notch customer service. You will oversee sales, staff management, inventory control, and visual merchandising to achieve store objectives. This role is perfect for individuals with strong leadership skills, a passion for retail, and the ability to drive sales.

Roles & Responsibilities:

Operational Duties:

• Assist the store manager with day-to-day operations, including opening/closing procedures, cash handling, and security.
• Ensure team compliance with company policies and procedures.

Customer Service:

• Provide exceptional customer service and handle customer complaints professionally.
• Resolve challenging situations to maintain high customer satisfaction.

Sales & Revenue Generation:

• Work closely with the store manager to implement sales strategies and monitor sales performance.
• Assist in budget planning and monitor expenses to ensure profitability.

Inventory Management:

• Oversee store inventory levels, product ordering, and stock management.
• Analyze sales data and make decisions to optimize inventory levels and product assortment.

Team Leadership & Development:

• Supervise and lead store staff, including hiring, training, and scheduling.
• Foster a positive work environment and support staff development.

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with the brand image.
• Implement visual merchandising standards and update displays regularly.

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events aimed at driving footfall and increasing sales.

Requirements:

• Diploma in Retail Management, Business Administration, or a related field.
• 2 - 4 years of experience in retail management, preferably in FMCG.
• Strong leadership and communication skills.
• Excellent problem-solving abilities.
• Ability to handle difficult situations with tact and professionalism.
• Good understanding of the retail environment and industry trends.
• Ability to multitask and manage multiple responsibilities.
• Physical stamina to stand for long hours and perform physical tasks.
• Flexibility to work retail shift hours, including evenings, weekends, and holidays.

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance (discussed during interview)
• Location: Clementi Rd,
• Working hours: Weekday shifts: 8am-6pm / 9am-7pm, Weekend shifts: 8am-5pm / 9am-6pm (depending on roster)
• Working days: 5 days per week (1 weekday and 1 weekend off)

Job Description & Requirements

• A cleaning operations manager is responsible for managing operations and existing client relationship

• Oversee management of resources on project sites, directing and monitor business operations

• Perform site visits whenever necessary and builds relationship with client

• Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

• Developing and implementing training, recruitment, and management activities.

• Oversee and manage inventory, equipment and maintenance schedule

• Manage and prepare for contracts with existing and potential clients

• Manage and review operational incidents, if any.

• Develop and review work procedures and ensure quality service delivery

• Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

• Required to work on weekends (6 Days work week)

• Require to travel to multiple sites within Singapore

• Able to multitask and perform in a fast pace environment

• Responsive and approachable, with strong communication skills

• Can work independently

• Strong organizational skills

Are you passionate about AI development and innovation? Certis is seeking an exceptional AI Programme Manager to lead our AI initiatives. The ideal candidate will be a hands-on AI expert, driving the integration of AI capabilities into our existing systems and creating ground-breaking AI solutions. If you thrive in a dynamic environment and are committed to staying at the cutting edge of AI technology, we want you on our team.

Responsibilities we will trust you with:

• Perform hands-on development of AI-embedded or AI-native applications.
• Collaborate with other application owners to infuse AI capabilities into existing application workflows and functions.
• Create innovative and impactful AI solutions.
• Develop and implement AI algorithms and models.
• Optimize AI systems for performance and scalability.
• Stay current with the latest AI technologies and best practices.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor's degree in Computer Science, Artificial Intelligence, or a related field.
• Passion for AI-related development and emerging technologies.
• Strong hands-on skills in Python programming.
• Experience with AWS services and cloud-based AI development.
• Proven ability to learn new technologies quickly.
• Progressive thinking and innovative problem-solving skills.
• Excellent teamwork and collaboration abilities.
• Strong communication skills to explain complex AI concepts to non-technical stakeholders.
• Knowledge of data processing, feature engineering, and model deployment is desirable.

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Client Success Manager to join our ever-evolving Customer Experience team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our International Merchant Solutions division at Worldpay is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Retail, Airlines, Crypto, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organizations.

What you’ll own

As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay enterprise clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.

• Ensure a positive and consistent relationship for an assigned portfolio of large enterprise clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay from resources.
• Collaborate effectively with your team and internal stakeholders, improving and challenging existing internal processes for the benefit of the customer.
• Identify opportunities to grow our clients’ share of wallet through cross-sell of value-added services.
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced and all operational arrangements are in place to service assigned accounts.
• Other related duties assigned as needed.

Where you’ll own it

You’ll own it in our APAC hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

• The ability to establish and maintain effective working relationships, both internally as well as externally
• Organizational and time management skills • Broad knowledge of Worldpay from products and related services
• A strong aptitude to analyze and solve problems
• Prior banking or finance related experiences a plus.

Worldpay perks

What we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn.

#LI-CW2

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

The Sales Manager will be responsible for developing and implementing effective sales strategies to drive revenue growth for FaithWorks Enterprise. This role will involve managing a team of sales representatives, building strong customer relationships, and overseeing the entire sales process from lead generation to closing deals.

Key Responsibilities:

• Develop and execute comprehensive sales plans and strategies aligned with company goals.
• Recruit, train, and manage a high-performing sales team.
• Motivate and coach sales representatives to achieve individual and team sales targets.
• Identify and develop new business opportunities through market research and networking.
• Build and maintain strong relationships with customers and partners.
• Negotiate contracts and close deals effectively.
• Analyze sales data and performance metrics to identify areas for improvement.
• Provide leadership and guidance to the sales team.

Required Qualifications:

• Bachelor's degree in Sales, Marketing, or a related field.
• Proven track record of success in sales management.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in sales and CRM software.

Preferred Qualifications:

• Experience preferred.
• Proven ability to build and manage high-performing sales teams.
• Experience in building and maintaining strong relationships with customers and partners.

Develop and implement marketing strategies,identify and evaluate business opportunitiesand foster strong customer relationships Researching and developing marketingopportunities and plans, understandingconsumer requirements, identifying markettrends, and suggesting system improvements toachieve the company's marketing goals.

Analysing budgets, preparing annual budgetplans, scheduling expenditures, and ensuringthat the sales team meets their quotas and goals Study market research and trends to determineconsumer demand, potential sales volumes andeffect of competitors' operations on sales Gathering, investigating, and summarizingmarket data and trends to draft reports.

Implementing new sales plans and advertising,identifying opportunities and strategies to increase sales.

Performs other job-related duties as assigned by the Company

JOB REQUIREMENTS:Minimum Bachelor Degreein Business or related discipline

Minimum 4 years of experience in B2B/B2Csales, Indian/Bangladesh wholesale brandconsumer products with a preference for the industry

Preferably with experience in wholesale/retailpackaging (household & groceries) and goodknowledge in Indian/Bangladesh Wholesalehousehold and groceries products distributionsthrough various channels

Preferably bilingual to liaise withIndian/Bangladesh speaking suppliers andvendors in view of working/businessenvironment communication.

Willing to do rotating shift work and flexibility towork late evenings

Able to work longer hours with prolongedperiod of standing

Must be willing to work on weekends/PH.(Strictly off on week days)

Field work required. Need to do delivery if driveris off / medical leave or urgency of goods whenrequired

Must have knowledge to control storage roomtemperatures for frozen products, vegetables etc

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking an experienced Service Delivery Manager who will be responsible for managing the ICT infrastructure aspects of various projects from initiation to implementation.

Key Responsibilities:

• Collaborate with stakeholders across the organization to understand business and application requirements, and design infrastructure solutions accordingly.
• Develop and manage budgets for infrastructure projects, ensuring cost-effective solutions and oversee maintenance contracts, negotiating terms with vendors to ensure value for money.
• Lead the planning, deployment, and support of application infrastructure, including Microsoft Windows, SQL Server clustering, and VMware virtualization (vSAN).
• Coordinate the integration of AWS and Azure Cloud services (IaaS, SaaS, PaaS) into the organization’s infrastructure.
• Ensure all infrastructure projects adhere to public/government standards
• Oversee daily operations and support for application infrastructure

Requirements:

• Degree/Diploma in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant working experience in ICT infrastructure operations.
• Hands-on experience with AWS and Azure Cloud services, including IaaS, SaaS, and PaaS is an added advantage.
• Experience in public/government sector is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Reporting to the Deputy Director, Human Resource, you will manage your team and provide full spectrum of HR support to the assigned BUs (approximately 200 to 250 headcount).

Job Responsibilities:

• Handle full cycle of end to end HR operations for the assigned BUs which includes recruitment, on-boarding/off-boarding activities, performance and talent management.
• Partner HODs to improve work relationship and resolve complex employee relations, thereby improving work productivity and promoting employee retention.
• Provide HR consultancy and advice to HODs including rendering guidance in HR Policies and interpretation.
• Supervise the team in benefits administration including yearly leave initialisation, workmen compensation claim submission and all medical claims matters.
• Liaise with Finance department in the yearly employee insurance review and renewal.
• Support in HR transformation initiatives which involves work processes improvement and embracing new ways of working.
• Responsible for review of HR policies.
• Involved in key compensation and benefit activities such as Salary Increment, Performance Bonus, Promotion and Manpower Budgeting exercise.
• Any other duties as assigned.

Requirements

• Degree or Diploma with at least 10 years of HR generalist and/or HRBP experiences in HR Operations, compensation and benefits, recruitment, employee engagement and retention. Prior experience in payroll processing is not a must but will be advantageous.
• At least 3 years in a HR managerial role or similar capacity. Candidates with more years of relevant experiences can be considered for the Senior Manager position.
• Strong Ms Excel skills and experienced in using HRIS like Prosoft Unit 4.
• Strong written and verbal communication skills.
• Meticulous with details, passionate about people and with a hands-on mentality.
• Resilient and organised, with a strong sense of urgency and work well in a fast-paced environment with multiple priorities.
• Mature and resourceful, with the ability to define and solve problems, analyse situations and make sound decisions.
• Familiar with budgeting and benefits administration like WICA claims, as well as prevailing HR practices and legislations.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking a skilled Desktop Infrastructure Manager to deliver enterprise-level end-user computing services to Public Service agencies.

Key Responsibilities:

• Deliver and maintain reliable desktop services across Public Service agencies.
• Address issues, changes, and improvements with the support of outsourced service providers.
• Plan and implement new initiatives to enhance end-point technologies.
• Manage projects to standardize desktop services, improving efficiency and satisfaction.
• Work with team leaders and service providers to ensure high-quality service delivery.

Requirements:

• Degree in Computer Science, IT, or related field.
• Minimum 5 years in enterprise-level ICT infrastructure for end-point services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Overview

The Food & Beverage Marketing Manager assist the Executive Assistant Manager of Food and Beverage and Director of Marketing Communications in the implementation of marketing and social media strategies to drive financial objectives and underscore desired positioning of the dining and bar establishments at Capella Singapore.

The Role

• Build an engaging brand persona for Food & Beverage offerings at Capella Singapore to bring compelling programming to the forefront of why guests should visit the resort
• Responsible for developing, deploying and leading resort wide F&B activations and creating actionable insights based on the drivers of markers and consumers
• Foster relationships and work alongside stakeholders to devise and implement F&B partnerships, events, and promotions in line with brand standards to drive business goals
• Support the optimisation of F&B performance and profitability by understanding and analysing the market and factors that drive consumer trends
• Identify opportunities for growth and narratives to promote F&B offerings
• Support the Marketing Communications department in the creation of internal and external promotional assets for F&B centric campaigns such as vetting of menus, assisting with the planning and execution of photoshoots and social media content creation, etc
• Collaborate with other departments such as Culinary, Operations, and Finance divisions for campaign delivery and project implementation.
• Generate F&B marketing and campaign reports, consumer and market insights presentations
• Responsible for consumer outreach to increase reach and engagement for F&B marketing efforts

Talent Profile

• Bachelor in Business / Marketing
• 3 to 5 years in Food & Beverage Marketing
• Prior experience in the hospitality, travel or luxury lifestyle or Food & Beverage industry
• Demonstrate strategic acumen and a passion for F&B and our brand vision
• Proven track record operating full funnel marketing strategies
• Strong analytical skills with the ability to translate data into actionable insights that support with strategic decision-making to drive business impact
• Curious and creative, with a commitment to delivering memorable dining experiences

• Singapore Based (Changi South - Between Tanah Merah / Simei / Expo MRT)
• 5 Working Days, 9am-6pm
• Salary: $8,000 - $9,500 + 15 Days AL + Bonus
• Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field; 10+ years of relevant work experience.
• Career Progression Opportunities

General Responsibility:

• Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.
• Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
• Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.
• Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.
• Support Head of Engineering to improve and test system designs.
• Support process of racks and kit standardization.
• Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.
• Ensure a process is in place for communication / escalation of technical problems on all projects.
• Research technical development standards for present and new technologies. Provide technical support of the company's service to clients
• Design the project template to cover the tasks needed for each project
• Keep the project task updated for each project on hand.

Requirements:

• Degree qualified in Electrical / Communication / Broadcast Engineering or
• similar related field.
• 10+ years of relevant work experience.
• An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lensExperienced in technical training for knowledge transfer
• 5. Able to carry out physical tasks due to the nature of job
• Able to travel overseas for regional and international projects

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

You are responsible for the corporate profile and branding of the hospital. You will be part of the Corporate Communications team to create strong brand awareness of our hospital in line with the Thye Hua Kwan group. You are also responsible to develop and manage internal and external communication to public, staff and media as well as intranet, corporate website and social media platforms.

RESPONSIBILITIES

• Identify and develop strategies and workplan to enhance and strengthen the hospital’s brand
• Align hospital’s branding strategies with THK group
• Own, plan and manage content on official corporate websites, intranet and social media platforms
• Develop and sustain long-standing relationships with company-approved vendors and sourcing out new ones
• Assess vendors’ services offerings, negotiate pricing, and articulate requirement and expectation clearly and effectively
• Ensure information or content shared through internal emails, memos, websites, newsletters, Annual Reports etc. with employees and shareholders, including the board of directors, about company goals, direction and financial status are up to date, accurate, relatable and pertinent
• Manage external communication effectively to build relationship, brand strength and awareness as well as influence opinions with patients, NOK, suppliers & vendors, funders, business partners, Governmental Bodies, community and general public on new service offerings or initiatives
• Oversee media relations and plan media events to ensure favorable and targeted media coverage
• Identify issues that may have a negative impact on the organization and advise on communication plan to manage the situation
• Ensure accurate and timely response to all MP, MOH & AIC letters related to hospital’s service experience
• Compile content and develop corporate publication such as the Annual Reports for submission to Charity Council
• Plan, adopt and manage content on official social media platforms to ensure currency and vibrancy (eg. Facebook, LinkedIn, Instagram, Twitter etc.)
• Plan and collaborate with other departments and vendors to oversee all outreach events and internal celebrative events including but not limited to CNY Celebrations, Deepavali, Hari Raya, Nurses Day, Year-end Staff Appreciation and to support the publicity works for Allied Health Day and Quality Day
• Assess and manage hospital visit requests as well as coordinate the approved visits to ensure delegates leave the hospital with a positive impression
• Plan and manage the department’s budget and work plan
• To vet media reports, covering all healthcare, charity and network security news, prepared by the team on a daily basis
• Develop and update all corporate materials such as stationery, corporate tees, signages, brochures and display materials and ensure that they are readily available
• Assist to organise fundraising events
• Implement donor communications plan
• Assist with management and communications to donors, members and volunteers
• Assist in planning events and other activities

REQUIREMENTS

• Degree in Mass Communications, Marketing, Public Relations or related discipline
• At least 5 years of relevant experience in corporate communications or public relations
• Those with experience in healthcare industry would have an added advantage
• Strong command of English and Mandarin to facilitate writing, presentation and translation work with Mandarin speaking associates
• Experienced in media relations with strong media contacts
• Possess initiative and ability to multi-task and work under pressure and tight deadlines
• Strong in planning and execution of work processes and delivery
• Result oriented, proactive, creative, collaborative, driven and resourceful
• Good interpersonal and communication skills to work well with both internal and external stakeholders