Duration: 6 months contract (Convertible depending on business needs)

Location: Tanjong Pagar

Responsibilities

• Oversee payroll processing for SEA and Japan, ensuring accurate and timely results by coordinating with the third-party payroll vendor, including income tax submissions.
• Assist with the implementation of the global payroll vendor and address current issues with Strada Global.
• Work with Bunge Business Services (BBS) on benefits and leave enrollment for employees.
• Support the HR Business Partner with employee lifecycle activities, including onboarding and offboarding.
• Manage external vendors for payroll, benefits, and mobility administration, including insurance renewals, tax reporting, and audits.
• Coordinate work pass renewals and applications with immigration vendors.
• Maintain the HRIS system and organize personnel files in OpenText.
• Prepare monthly and ad-hoc reports for internal departments (Finance, IT) and external stakeholders (e.g., MOM).
• Contribute to other HR projects as needed.

Requirements

• Min. 2 years of experience as an HR Generalist with strong focus on payroll management, particularly across multiple countries
• Proficiency in Microsoft Word, Excel (advanced skills, including pivot tables and VLOOKUP), and PowerPoint.
• Knowledge of regional payroll and employment regulations in SEA.
• Strong vendor management skills with a meticulous attention to detail, especially in reconciliation.
• Ability to adapt and effectively manage challenges in a transitional vendor environment.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Global Banking & Markets, Operations, Client On-Boarding – Rolling Review, Vice President, Singapore

YOUR IMPACT

Are you looking to apply your quantitative skills whilst honing your skillsets to combat money laundering, terrorist financing, securities fraud and other financial crimes? Our Client Onboarding team is seeking an energetic, proactive, and detailed-oriented professional to support the KYC refresh function in the Singapore office; Main functional duty will be to ensure our clients' on-going adherence to applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and regulatory requirements.

OUR IMPACT

Global Banking & Markets is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world. In addition, Global Banking & Markets provides essential risk management and control to preserve the firm’s assets and its reputation. For every trade agreed, every new product launched or market entered, every transaction completed, it is this division that develops the processes and controls that facilitates business flow.

As a member of the KYC Refresh team, the individual will specialize in the review of AML/KYC information of existing institutional clients. The individual will work directly with our clients, sales, compliance, and operational partners in a fast-paced environment with precision and accuracy. The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales and compliance, is critical. Having a client service mindset is crucial as the role requires significant interaction with clients.

How you will fulfill your potential:

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise and execute Firm’s Anti-Money Laundering, Customer Due Diligence (CDD) policies and process
• Engage clients and internal business teams to obtain relevant CDD information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and or expectations, and develop required reporting metrics and executional process

Skills

• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role
• Team management capabilities, including people management skillset

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience of AML/CDD requirements either via a Client Onboarding role or similar role including an understanding of all type of client structures and requirements such as hedge funds, private corporations, financial institutions, trusts, etc
• Minimum 6 years related working experience in the financial industry or client facing role
• Proven ability to work well in a global team environment, with excellent interpersonal skills to engage and influence internal and or external stakeholders and sponsors
• Book of work planning, management, control and delivery, including process development and implementation to ensure of team productivity, and act as escalation point for any workstream issues

Preferred Qualifications

• Business to native level in written and spoken language for either Mandarin, Japanese or Korean to help existing foreign clients comply with AML/KYC regulatory requirements and interact with foreign external stakeholders

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual

YOUR IMPACT

Are you looking to apply your quantitative skills whilst honing your skillsets to combat money laundering, terrorist financing, securities fraud and other financial crimes? Our Client Onboarding team is seeking an energetic, proactive, and detailed-oriented professional to support the KYC refresh function in the Singapore office; Main functional duty will be to ensure our clients' on-going adherence to applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and regulatory requirements.

OUR IMPACT

Global Banking & Markets is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world. In addition, Global Banking & Markets provides essential risk management and control to preserve the firm’s assets and its reputation. For every trade agreed, every new product launched or market entered, every transaction completed, it is this division that develops the processes and controls that facilitates business flow.

As a member of the KYC Refresh team, the individual will specialize in the review of AML/KYC information of existing institutional clients. The individual will work directly with our clients, sales, compliance, and operational partners in a fast-paced environment with precision and accuracy. The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales and compliance, is critical. Having a client service mindset is crucial as the role requires significant interaction with clients.

How you will fulfill your potential:

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise and execute Firm’s Anti-Money Laundering, Customer Due Diligence (CDD) policies and process
• Engage clients and internal business teams to obtain relevant CDD information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and or expectations, and develop required reporting metrics and executional process

Skills

• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience of AML/CDD requirements either via a Client Onboarding role or similar role including an understanding of all type of client structures and requirements such as hedge funds, private corporations, financial institutions, trusts, etc
• Minimum 3 years related working experience in the financial industry or client facing role)
• Proven ability to work well in a global team environment

Preferred Qualifications

• Business to native level in written and spoken language for either Mandarin, Japanese or Korean to help existing foreign clients comply with AML/KYC regulatory requirements and interact with foreign external stakeholders

ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Description:

• Source for supplier / product marker
• Prepare request for quotation
• Check Supplier Quotation & Documents
• Prepare quotation to customer
• Prepare order sheet to supplier

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• Rare opportunity
• Career progression
• Exciting role

As a Payment Operations Specialist, you will be responsible for daily payment transactions including SWIFT/MEPS/GIRO/FAST/PayNow, daily nostro account reconciliation and any relevant payment projects i.e UAT testings/system enhancements etc. You will also support setting up operational handbook and assist in other operations related tasks.

The ideal candidate has at least 5 years relevant within Banking. Strong background in payment operations knowledge, candidates who are well versed in the regulatory standards or industry knowledge will be highly advantageous. Strong communication skills, stakeholder management skills and a good collaborator.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply. Thank you and look forward to speaking with you!

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Operations Officer (Air Freight) /Air Operation Officer
• Working Location: Changi Airfreight Centre
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation
• Salary Package: Basic Salary +OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Start with handling air import duties, then gradually take on export responsibilities.
• Manage incoming alerts for cargo release and coordination of delivery.
• Inspect inbound cargo at the warehouse and report any issues to the team leader.
• Follow up on jobs from customer service, draft and verify airway bills (AWBs).
• Prepare and process AWBs, documentation, and customs declarations for outbound cargo.
• Check export cargo at the warehouse and attach airline labels as necessary.
• Communicate with customers and international agents, manage emails.
• Pre-clear exports and imports with customs.
• Input shipment details into the CCN system for customs compliance.
• Handle billing and operational-related correspondence and tasks for both air imports and exports.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• At least a Diploma in Business, Management or its equivalent.
• Willing to work overtime when required.
• Individuals without experience are encouraged to apply; training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66255 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Monday to Thursday: 9am to 6.15pm | Friday: 9am to 6pm | One Saturday Per Month: 9am to 1pm

Job Description:

• This is a full time role for an Insurance Operations Executive located in Alexandra Road. Our client is one of the leading car rental agency in Singapore and you will be responsible for assisting the Insurance Operations Manager with administrative tasks related to motor and general insurance. Responsibilities include liaising with insurance companies, customers, and coordinating new or renewal quotations. The role also covers handling insurance sales in the showroom and managing insurance renewals from the existing customer database. Key duties include processing insurance documentation, maintaining ethical business practices, and ensuring both customer and company needs are met. Additional ad-hoc duties may be assigned as required.

Qualifications:

• Minimum GCE 'O' level cert and above
• Certificate in General Insurance (BCP.Comgi,PGi) will have an added advantage.
• At least 2 year(s) of working experience in the related field is required for this position

Job Description:

• Process customers’ requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications

• Complete all requests with accuracy and within the agreed Service Level Agreement

• Manage and resolve customers’ and business units’ feedback/complaints and queries promptly

• Identify opportunities to improve productivity, risk controls, efficiency, and service quality in the team

• Support in digitization effort driven by the management and ad-hoc /admin tasks assigned

Job Requirements:

• Diploma/Degree Holder

• Preferably 1 - 2 years of relevant banking experience/candidates without relevant experience welcomed to apply

• Able to multi-task and cope with change and diversity in a fast-paced environment

• Possess strong analytical and problem solving skills, able to think objectively and 'think outside the box' when analyzing issues

• Meticulous with an eye for details and quality mindset

• Strong cross-functional collaboration and communications skills, driving outcomes through influence and negotiations

• Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word & Powerpoint

• Team player, self-motivated and resourceful

Senior Manager - Operations, Industries & Domain Solutions - FSI - SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact[WSY1] is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

Deloitte’s Financial Services industry group strives to support clients in addressing the challenges that impact today’s industry. Our member firm’s global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.

You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" issues and problem statements from architecting the strategic transformation agenda through to driving business value through execution and implementation.

You will work across all key segments within banking (retail, SME, wholesale, and wealth) and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include:

• Front office / sales and service transformation
• Omni-channel customer journey and experience design
• Operating model transformation
• Digital enablement and platform implementation

You will support Deloitte and client’s business growth by:

• Identifying client’s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

Enough about us, let's talk about you

If you are someone with:

• Tertiary qualification in a business, actuarial, finance or technology discipline.
• Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
• Minimum 12 years of working experience in the Consulting Industry and/or Financial Services Industry – Banking Institutions.
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Types of role led:
  • Digital transformation of within a bank
  • Transformation in company or bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign
  • Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability)
  • Actuarial, risk, technology, digital, human capital related projects
  • Banking Cost Reduction, Efficiency, Automation, including Robotic Process Automation
• Experience with Agile/Scrum methodologies, or Professional Scrum Master / Product Owner certifications will be well regarded.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills
• Tech fluency and knowledge to provide advice to business, experience and understanding of Cloud solutions and platform implementation
• Proficient in Excel and PowerPoint usage to present recommendations to client.
• Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.

Responsibilities

• Collaborate with clients to understand their business needs, challenges, and goals within the financial services industry.
• Lead or Manage:
  • Opportunity Management – RFI /RfP Process, Solution Designing, Budgeting and Account Planning
  • Delivery Management – Project Management, Manage Project Team, Project P&L
  • Leadership - Mentor and coach team members, fostering their professional growth and development within the banking consulting domain
• Provide subject matter expertise in banking industry trends, regulations, and best practices to guide clients in making informed
• Collaborate with cross-functional teams, including data analysts, technology experts, and business development, to deliver comprehensive solutions to clients.
• Stay updated on emerging technologies, market trends, and regulatory changes affecting the financial services industry to provide proactive advice to clients

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Job Description

• Assist the Discipline team in the overall management of the students’ discipline, on a daily basis
• Assist the Discipline team to conduct house visits with school personnel and make follow-up calls to parents.
• Assist Operations Manager in manning and taking charge of the activities in the in-house detention centre, on a daily basis
• Patrol the school premises to ensure orderliness, on a daily basis
• Be involved in case management for students identified as at-risk
• Conduct investigations as part of case management and submit report
• Conduct spot-checks on students’ general neatness in apprearance like attire and hair
• Assist the Discipline team in maintaining student discipline during school functions and activities (eg. Speech Day, Sport Canival, Level Camps), whenever necessary
• Any other ad-hoc duties assigned by the Authority

Requirements

• Preferably 5 years of school experience in related areas
• Preferably with prior experience in managing discipline of secondary students
• Able to work independently with minimal supervision
• Able to work well with staff and teachers on student matters

Working hours

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 minutes lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 Jan 2025 to 31 Dec 2025
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i HYPERLINK "https://www.e2i.com.sg/pdpa/"’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Position title: Warehouse Supervisor

• Working Days: 5.5 days
• Working hours: 8.30am to 5.30pm Sat 8.30am-12.30pm
• Location: Gul Way
• Salary: $3,200 - $4,000

Job Descriptions

• To lead and manage a team of warehouse personnels
• Conduct cycle and Physical count
• Ensure accurate cycle and physical counts conducted and accuracy of warehouse inventories
• Received all goods delivered to store and update the inhouse system on goods status (PO & RMA, Receipt)
• To manage inventory and administrative duties inventory housekeeping (Scrap and Adjustment)
• Conduct physical inventory stock take yearly
• Practice 5 S house keeping
• To resolve inventory issue and to give good support to the team to improve their productivity
• Monitoring and ensuring KPI targets are met
• Creating and implementing SOPs
• Liaising with Stakeholders
• Arrange daily inbound & outbound loadings and materials handling activities
• Process of documentation for delivery, goods receiving, material handling
• Maintain / upkeep warehouse equipment
• Execute safety and maintenance practives in compliance to OSHAS, 5S and ISO requirement
• Undertake special assignment, ad-hoc task and related duties as and when required
• Perform periodic provisioning

Job Requirements

• Min "O" level of its equivalent
• Min 2-3 years Warehouse operations experience
• Working experience in warehouse preferred
• Knowledge of warehouse software packages and MS office proficiency
• Have a valid license to operate forklift

Desired Skills and Experience

Warehousing, Microsoft Office, Microsoft Excel, Warehouse Management, Housekeeping, Inventory, Job Descriptions, 5S, ISO, S, Team Spirit, MS Office, Compliance, Microsoft Word.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Job description

The Customer Service Advisor handles the daily operations handling customers and addressing any concerns they may have.

- Answer customer enquiries / queries effectively, professionally, and timely

- Handle the day to day operations of the facility

- Meet sales & payment collection targets

- Prepare license agreement to customers

- Prepare monthly reports to management

- Perform all other roles as instructed by our Operations Manager.

- Work location: Woodlands

We are looking for a team player who is:

- Able to work independently.

- Pro-active, meticulous and able to multi-task

- Good at interpersonal, written and communication skills

- Both independent and customer service oriented

- Proficient in Microsoft Office

- Fluent in English. Additional language skills are an added advantage

- Experience is preferred; those with 2 years of experience in a similar role would be considered for a Senior role.

About the role – Operations Associate

Be part of an experienced team of cool-headed veterans whose responsibilities include order fulfillment and partner collaboration for all transaction-related processes. In the Transaction Operations team, you ARE the heartbeat of the company – and in this way, all of us other bodyparts can function properly, too.

The Operations Associate shall:

· Be the point of contact for internal and external stakeholders for everything operations;

· Fulfil customers’ transactions at the backend in a timely manner;

· Consult with the Treasury and Frontliner teams as needed;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Stay focused on market movements and move fast to catch upsides; and

· Output useful reports of Operational efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess excellent skills in computer software usage;

· Be able to demonstrate strong focus and concentration to avoid mishaps in a role where a single digit mistake could mean actual monetary losses;

· Be able to speak and write Chinese will be a plus;

· Be able to problem-solve, move quick, and exhibit urgency when needed; and

· Must be a Singaporean or PR,

ROLES & RESPONSIBILITIES

· Supervise and manage a team of operations staff to ensure the efficiency of all outlets.

· Report and assist Operations Manager with the entire operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Provide training and coaching about business food range and food production according to established standards.

· File weekly records for hygiene check lists & photos.

· Set up of bazzars at various locations.

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents.

· Assist in operations (front end/back end)

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary.

· Rostering and scheduling of staff for various outlets.

REQUIREMENTS

· Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

· Strong communication, interpersonal, and management skills

· Energetic, positive-minded individual

· Able to work independently and in a team

· Class 3 preferred

We are seeking a highly motivated and eager individual to join our dynamic team as an Entry Level Mariculture & Ornamental Fish Enthusiast. In this exciting role, you will gain hands-on experience in all operations, from understanding the intricate lives of corals and fish to supporting our sales and inventory management processes.

Responsibilities:

• Immerse yourself in our company culture, learning about our mission, products, and operations.
• Develop a deep understanding of our mariculture corals and ornamental fish, their specific needs, and market trends.
• Assist in daily tasks like tank maintenance, water quality testing, feeding, and animal husbandry.
• Observe and learn the sales process, gaining insights into customer interaction and sales strategies.
• Learn about stock control procedures and contribute to maintaining accurate and efficient inventory levels.
• Participate in research initiatives, attend industry events, and network with professionals.

Qualifications:

• Passionate about marine life and the ornamental fish industry.
• Strong work ethic, dedication to quality, and a willingness to learn.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Attention to detail and a commitment to safety.
• Basic understanding of biology and animal husbandry preferred.
• Class 3 License Required.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Roles & Responsibilities

• Improve the sales growth by developing new business opportunities, ensure positive relationship with clients.
• Ensures clients requirements are met in a timely manner, attend meetings to understand and perform per client’s requirements.
• Reporting to the Head of Operations.
• Holds overall responsibility for the operations and ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team and resourcing matters
• Leads and manages day to day operations
• Assists top management in setting goals that promote company growth
• Develops operations planning, projects schedules, operations planning, projects schedules and ensure quality service delivery of clients projects
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

Requirements

• At least 2 years of proven experience in cleaning industry, facility management or building maintenance with at least 2 years in a managerial capacity
• Strong organisational and strategic planning skills
• Excellent interpersonal, communication (both verbal and written) and client interfacing skills
• Strong problem-solving skills
• Team player
• own vehicle
• Class 3 license
• Knowledge of microsoft office

Interested applicants kindly send us you resume and expected salary to [email protected]

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

· Experienced in Chinese food industry.

· Experienced in Chinese Spices

. Well Verse in Mandarin to be able to communicate with Chinese speaking chef

· Supervise efficient upkeep of tools through proper usage of equipment and devices.

· Analyze all customer requirements and prepare plans to resolve customer care-related issues and satisfy customers.

· Monitor and ensure optimal cleanliness, and sanitation.

· To manage the day-to-day operations of the section in the food establishment

· To ensure the quality & consistency of food quality

· To track and maintain inventory and stock ordering.

Job Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

Position Overview:

The Operations Executive is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Operations Executive responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various project tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and monitoring project performance. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Executive’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.

• Coordinate project management activities, resources, equipment and information
• Break projects into do-able actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

Construction background is required.

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines

• Work closely with the Group CEO to develop and accomplish goals and strategic plans

• Set KPIs & strategize on expansion and operational improvement plans

• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market

• Provides timely, accurate and complete reports on the operating condition of the company

• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company

• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company

• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan

• Oversee and ensure smooth running of all aspects of restaurant operations

• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard

• Responsible for the measurement and effectiveness of all processes internally and externally

(Proficient in English & Chinese is preferred)

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

· Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

· Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

· Communicate information via team briefing regularly.

· Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

· Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

· Create and maintain a productive work environment by appropriate Management control of Human Resources.

· Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

· Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

· Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

· Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

· Be responsible for and accountable for the departmental operating equipment budget.

· Find ways to improve the efficiency of the operations that will benefit our clients.

· Other duties as directed.

As part of our Operations Team, you'll be responsible for the below:

1. Source and purchase goods and services with suppliers to constantly strive for best purchase while maintaining the highest level of quality, reliability and services.

2. Assist to prepare work instructions and job process worksheets for production shop-floor.

3. Monitor quality, service and delivery issues, and take corrective action as required.

4. Monitor in-house inventory movement and planning of material

5. Handle purchase administration and order processing ie delivery and invoicing documents to ensure timely fulfillment of customer orders using ERP system ( Oracle Netsuite).

6. Prepare monthly stock review based on firm orders and forecast data.

7. Coordinate import shipments with supplier and receive delivery of materials from suppliers

8. Plan local delivery routes and manage day-to-day delivery schedule

9. Process requests for aftersales service and mocks up

10.Provide weekly reporting on service status and quality issues

What we are looking for:

1. Minimum 2 years of working experience in procurement/operations

2. Proficient in Microsoft Office particularly Excel and Word

3. Experience in using ERP system eg SAP, Oracle

4. Able to work in a fast-paced environment

Expected Start Date: Immediate