Key Highlights

• Nearest MRT: Woodlands
• Working Hours: Mon- Fri (office hours)

Key Responsibilities

• Develops comprehensive content strategies aligned with marketing goals.
• Oversees content creation processes, ensuring quality and consistency across various platforms.
• Conducts market research and analyzes content performance to optimize strategies.
• Collaborates with cross-functional teams to integrate content into marketing campaigns effectively.

Key Requirements:

• Only Singaporean
• Degree in Marketing, Communications, Journalism, or related field.
• Minimum of 5 years' experience in marketing or content creation.
• Experience in source/ liaise with KOL to promote the product will be a plus!
• Experience in vendor management/ organize roadshow would be advantageous.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Account Executive

Job Requirements

- Min. 1 year of relevant working experience, with hospitality, sales or training background preferred - Retail sales experience will be an advantage
- Possess good communication, good command of English
- Possess good rapport building skills

- Self-motivated and committed individual with high level of initiative - Strong organizational and coordination skills with ability to multi-task

Job Responsibilities

1. Administrative
   - Consolidation of applicants, recruitment and screening of new candidates. - Profile deck creation including photos on site.
   - Generation of reports.
   - Preparation of part timer payroll.
   - To ensure collection made from client after project completion.
2. On-site Supervision
   - Ensuring Brand Ambassadors attendance and punctuality on-site. - Briefing, coaching and monitoring of Brand Ambassadors.
3. Others
   - To assist in any ad-hoc projects/activation and any other work assigned to you from time to timewithin reasonable capacity.

Our corporate secretarial arm is seeking for a dynamic and competent Corporate Secretarial Executive to expand our operations.

You role will include (but not limited to):

• Assisting the manager in handling full spectrum of corporate secretarial duties including company incorporations, registration of foreign branches & representative offices, Annual Return filings with ACRA, preparation of directors’/ shareholders’ resolutions for on-going corporate secretarial matters for clients;
• Assisting in conducting client due diligence (KYC);
• Ensuring compliance with relevant statutory and regulatory requirements by both the company and clients; and
• Other corporate or ad-hoc duties as required.

To be successful in this role you must possess:

• Minimum 1 year of relevant working experience;
• Problem solving skills and the ability to remove roadblocks for our clients and the team;
• Knowledge of XBRL format would be advantageous
• Good with Microsoft Office;
• Superb communicator - verbal, written and listening skills;
• Customer service focused – to be successful at this role you must possess a genuine passion to assist our clients;
• Ability to work with the team but also be able to work autonomously and make decisions;
• Willingness to take accountability, can do attitude and roll-your-sleeves approach to getting work done; and
• ICSA (Institute of Chartered Secretaries & Administrators) or CSIS qualification is highly desirable but not essential.

We welcome candidates with no corporate secretarial experience who are interested in pursuing a career in the Corporate Secretary role.

What we offer:

• Comprehensive training and mentorship for candidates with no prior corporate secretarial experience.
• A supportive and collaborative work environment.
• Opportunities for career growth and development.
• Annual Performance Bonus
• # permanent position available
• 5 days work week
• Competitive remuneration package
• Medical Benefits

A homegrown brand with a diverse portfolio

Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.

Job Description

•⁠ ⁠Taking ownership of customer queries / feedback received via phone, email, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practice

•⁠ ⁠Ensures that personal KPI targets are met

•⁠ ⁠Consistently monitor individual’s progress and development

•⁠ ⁠Proven organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail

•⁠ ⁠In addition to the above, this role may also be required to help on projects and workload as determined by business needs.

Summary

The Social Media & Marketing Executive is responsible for driving the company's digital and social media marketing efforts. This includes developing and executing marketing strategies across various online platforms, creating engaging content, building, and maintaining the company's social media presence, and analyzing campaign performance. The role aims to enhance brand awareness, generate leads, and support overall marketing goals through innovative and effective digital marketing practices.

Job Description

• Implement online and digital marketing using SEM, email, content marketing, Facebook ads etc. to generate leads across all online platforms.
• Develop and manage social media and digital marketing content for social media, company website, in-house app.
• Build and manage the company’s social media profile and presence.
• Engage audience with various kinds of photography or video-based content for marketing purposes and brand awareness.
• Manage with and respond to social media audience on various platforms.
• Analyse social media trends, explore new engagement methods and identify emerging social networks.
• Assist with planning and executing of marketing campaigns.
• Monitor campaign progress using various metrics and submit performance reports.
• Collaborate with internal teams and external vendors whenever needed.
• Provide administrative support and perform ad-hoc duties as assigned.
• Track marketing campaign performance and prepare reports for submission
• Support data mining activities.
• Plan and implement advertising and promotional campaigns.
• Assist in monitoring Advertising and Promotional spending.
• Assist with in store marketing activities.
• Support in managing the PR issues on social media platform including customer feedback and comments.

Requirements

• At least Diploma/ITE/Degree in Digital Marketing, Mass Communications or other relevant disciplines
• Relevant working experience in Copywriting or Social Media platform, ideally within F&B/FMCG/Retail sectors
• Highly creative with attention to detail
• Strong understanding of consumer behaviour and trends
• Hands-on and result-oriented with ability to work under pressure and meet tight deadlines
• Experience with Google Analytics and digital media optimization
• Proficiency in social media and graphic design software (e.g. Adobe Photoshop and Indesign)
• Proficient in video and filmingan d editing software (e.g. Premiere Pro)
• Social media savvy with creativity and commercial awareness
• Ability to multitask in a fast-paced environment
• Bilingualism in English and Chinese is preferred to liaise with Chinese speaking associates

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Operations Executive (Sales & Marketing)

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Key role to support project and sales activities.

· To handle administrative related duties for project work and sales activities.

· Review documentation including proof reading, modification and improve on existing work.

· Prepare information on products and their applications for submission of tender proposal.

· Perform strategic procurement, liaise and negotiate with vendors for the best price.

· Collect customer feedback and follow up to ensure customer expectation and satisfaction is maintained.

· Plan and schedule meetings including taking of minutes.

· Coordinate internal resources and third parties/vendors, establish and maintain relationships for the flawless execution of projects

· Adhere to the respective departmental delivery processes, procedures, work instructions, forms & templates

· Stays familiar with companies policies and goals and works to make sure that all members of a project team adhere to set standards

· Ad hoc duties and projects as assigned from time to time.

· Exposure to support singapore and hong kong headquarter projects and other international exposure

Requirements

· At least a Diploma in Business Administration, Marketing, Mass Communications, Information Technology or equivalent.

· Proficient in MS Office (Word, Excel, PowerPoint, etc.)

· Self-motivated and dynamic personality with excellent interpersonal and communication skills

· Independent, organized, meticulous, team player and a fast worker.

· Good analytical and problem solving skills.

· Ability to maintain a positive attitude at all times.

· Minimum 1 year working experience in project admin, Operations, marketing, etc.

· Able to start work immediately or within short notice.

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph to info@i-consulttech.com/[email protected]

You will play a key role in supporting SingHealth’s efforts in Academic Medicine by managing the daily operations of the Clinical Skills & Simulation Department. This includes performing the preservation and storage of cadavers, planning of the disposal or cremation of used specimens, and managing the Body Donation Programme. You will assist in planning, managing and providing both logistical and technical support for clinical skills workshops and stakeholders/clients. You will also play a crucial role in client relationship management by being involved in implementing new initiatives with industry and academic partners.

Job requirements:

• Bachelor’s degree, preferably in Biomedical Science or equivalent.
• Preferably 2 years of working experience.
• Must be willing to handle and work with body parts – formalin preserved and otherwise.
• Knowledge of anatomy will be an added advantage.
• Relevant work experience in the healthcare industry or training environment will be an advantage but not a pre-requisite.
• Proficient with MS Office applications.

JOB SUMMARY

The Regulatory Affairs Executive will play a critical role in ensuring that the company's products comply with all national and international regulations and standards. This position involves working closely with various departments, including research and development, quality assurance, and marketing, to provide regulatory expertise and support throughout the product lifecycle.

RESPONSIBILITIES

1. Regulatory Compliance:

• Ensure compliance with all applicable regulatory requirements for medical devices, pharmaceuticals, or biotechnology products.
• Prepare and submit regulatory documentation, including applications, reports, and amendments, to regulatory authorities such as the HSA, NEA, FDA, EMA, MHRA, or other relevant bodies.
• Maintain up-to-date knowledge of regulatory requirements and changes in global regulations

2. Product Registration and Approval:

• Assist in the preparation and submission of regulatory dossiers for new medical device registrations, renewals, and change notifications.
• Liaise with regulatory agencies to facilitate the approval process and address any queries or deficiencies.
• Liaise with regulatory representatives of various principal medical suppliers for information gathering and product regulatory updates.

3. Regulatory Strategy:

• Develop and implement regulatory strategies for new and existing products.
• Provide regulatory input and advice to project teams during product development to ensure regulatory compliance and timely market access.

4. Documentation and Record Keeping:

• Maintain accurate and organized regulatory files and documentation.
• Ensure all regulatory submissions and approvals are properly documented and archived.

5. Quality Assurance Support:

• Collaborate with the Quality Assurance team to ensure regulatory compliance of manufacturing and quality control processes.
• Participate in internal and external audits as required.

6. Cross-Functional Collaboration:

• Work closely with marketing, and other business units to ensure regulatory requirements are integrated into new product launch and commercialization plans.
• Provide regulatory training and guidance to internal teams as and when required.

7. Risk Management:

• Identify and assess regulatory risks associated with product marketing and commercialization.
• Develop risk mitigation strategies to address regulatory challenges.

8. Post-Market Surveillance:

• Monitor and evaluate post-market safety data and adverse event reports.
• Ensure timely reporting of adverse events to regulatory authorities as required.

REQUIREMENTS

• Bachelor’s degree in life sciences, pharmacy, biomedical engineering, or a related field. A master’s degree or higher is preferred.
• Minimum of 3 years of experience in regulatory affairs within the medical device, pharmaceutical, or biotechnology industry.
• Familiarity with relevant regulatory guidelines and standards, including FDA, CE, EMA, ISO, and other international regulations.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite.

ADDITIONAL REQUIREMENTS

• Ability to travel as needed to attend regulatory meetings and conferences.
• Certification in Regulatory Affairs (e.g., RAPS RAC) is an advantage.

BENEFITS

• Attractive remuneration package
• Opportunities for professional development and growth
• Five-day work week
• Medical benefits

Job Description :

• Responsible for the execution of civil and structural design involving the preparation of calculations and review of structural design drawings in accordance to customers' specifications, applicable codes, standards and other generally accepted practices.
• Assist in producing tender specifications and design requirements for calling of tender contracts.
• Undertake detailed design of buildings and civil infrastructures.
• Work with Qualified Person (QP) and/or Senior Engineer to develop design scheme for civil and structural works, submissions to authorities, project planning, implementation and monitoring progress of project.
• Project coordination and liaison with stake holders on technical matters during construction stage.

Requirements :

• Candidates must possess minimum a Bachelor Engineering (Civil) degree recognised by PE Board.
• Engineers with minimum 3 years' relevant local experience in engineering design work with consultant firm.
• Conversant with latest design codes and authority requirements (Codes of practice directives, etc.).
• With good attitude towards quality of work and timeline.
• Able to work independently to support the Qualified Person and/or Senior Engineer.

• spearhead the launch and promotion of our world’s first IoT optical device and SaaS designed for gemstone assessment
• create and copy-write technical marketing content and graphics related to gemmology identification and grading, and the cutting-edge technologies underpinning our AI-driven optical device
• leverage digital marketing strategies such as SEO, SEM and SMM strategies to enhance our online visibility and ranking
• conduct market research to stay abreast of industry trends and competitor activities
• work closely with cross-functional teams from product development, UI/UX design, sales and customer support, to align marketing efforts with overall business objectives
• collaborate with sales teams to develop marketing materials such as product application sheets, user manuals and video demo content
• build and maintain public relationships with industry experts and publications to enhance the company’s brand visibility

Qualifications and skills :

• Diploma degree or higher in Marketing, Science or Engineering
• minimum 2 years of experience in technical marketing of industrial machinery, consumer electronics or automotive products
• exceptional writing and editorial skills with the ability to translate technical concepts into accessible and engaging content for diverse audiences
• proven experience in SEO, SEM and SMM digital marketing strategies
• familiarity with optical imaging devices would be an added advantage

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $6,000 per month
• Contract Duration: 11 months

Key Responsibilities

• Provide timely advice to the users to ensure that procurement activities are conducted in the most effective and efficient manner, and to provide guidance on contract management matters
• Review procurement submissions, including sourcing documents, recommendation papers, and any other related tasks
• Support the Procurement team in the development, implementation and improvement of procurement policies and processes
• Perform data analysis to recommend trend-based improvements (e.g. demand aggregation) and to aid in decision-making
• Develop dashboards with procurement trends, forecasts and KPIs for management reporting and recommend early intervention where necessary
• Develop and maintain systems or programmes to increase user procurement knowledge
• Collaborate with our internal audit team to support audit reviews and propose improvements to policies, processes and systems

Key Requirements:

• Only Singaporean.
• Degree in Finance or any related field.
• Minimum 2-year experience in govt agencies procurement.
• Experience and knowledge in using GeBIZ will be a bonus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

The successful incumbent shall assist in the planning, execution and optimization of our online marketing efforts. With a passion in marketing and technology, you are well-versed with the concepts of digital marketing, tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Key Responsibilities

• Work with external agencies to plan the multi-channel digital campaigns including but not limited to social media, SEO, SEM, CRM, e-commerce and content marketing to optimise online presence, brand awareness and drive traffic/conversion.
• Assist in the formulation of strategies to build a lasting digital connection with consumers.
• Plan and prepare online newsletters and email marketing and organize their distribution through various channels.
• Provide creative ideas for content marketing, maintain and update website regularly.
• Measure performance of digital marketing efforts using a variety of web analytics tools and prepare reports for Management Reporting.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Responsible for project management & co-ordinate with cross-functional teams to establish and implement online pricing and product strategies to drive and track traffic as well as sales performance.

Requirements

• Degree in Marketing or a related discipline
• Proven experience in an Digital Marketing and/or E-Commerce role
• Knowledge of Shopify is preferred
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords, email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics)
• Capability in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Candidates with photo/video editing skills will have an added advantage

Tools/Software

• Adobe Photoshop / Adobe Illustrator / Adobe Premiere Pro / Adobe After Effect
• Google Data Studio
• Google Tag Manager
• Google Search Console
• HTML, JavaScript and other programming skill is an added advantage

Job Description & Requirements

We are seeking energetic and highly motivated Events Executives to join our dynamic team. As an Events Executive, you will be responsible for managing and executing various events, ensuring their successful planning and implementation. If you thrive in a fast-paced, dynamic environment and have a passion for delivering exceptional events, this position is perfect for you.

Responsibilities:

• Event conceptualisation.
• Oversee and liaise with various event stakeholders such as suppliers and venue management.
• Providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations.
• Manage event budgets, tracking expenses, and ensuring cost-effectiveness while maintaining high-quality standards.
• Oversee event setup and coordinate logistics.
• Provide on-site event support.
• Showcall and programme management.
• Evaluate event success and making recommendations for improvement.
• Career progression opportunities.

Requirements:

• At least Higher Nitec in Event Management, Tourism, Hospitality, Marketing, or a related field (or equivalent practical experience).
• Proactive and can solve problems independently.
• Strong organizational and project management skills, with the ability to multitask.
• Excellent communication and interpersonal skills, with the ability to collaborate and build relationships.
• Ability to work under pressure and meet tight deadlines, while maintaining a high level of professionalism and composure.
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Flexibility to work irregular hours and travel as required for on-site event management.

We offer a competitive salary package with commission and a dynamic work environment that provides job satisfaction and growth opportunities. If you are passionate about events, we invite you to apply for the position.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,450 per month
• Contract Duration: 6 months

Key Responsibilities

• Identify and reach out to companies (demand) in targeted industries to participate in outreach and engagement activities
• Support in curation and setting up of showcases and demo to support outreach and engagement activities.
• Undertake horizon scanning, research and analyses in emerging tech development
• Undertake feedback gathering and surveys with targeted stakeholders in support of programme and product development.
• Develop use case and comms decks for industry engagements across various industries and tech domains, supervised/guided by team.
• Provide relevant admin and logistics support for relevant activities.

Key Requirements:

• Only Singaporean.
• Degree in Marketing/ Mass Communication/ Information Technology/ Computer Science or any related field.
• Fresh Graduates are welcome to apply!
• Knowledge/Experience in sectoral applications and use case developments in areas of AR/VR, Robotics/IOT and AI/Data will be an added benefit.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

Roles:

Customer Support:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with bookings, app usage, and troubleshooting.
• Handle and resolve complaints efficiently.
• Provide information about services, fares, and policies.

Driver Support:

• Help drivers with onboarding, documentation, and app usage.
• Address driver inquiries and resolve issues.
• Ensure drivers adhere to service standards and policies.

Issue Resolution:

• Investigate and resolve service-related issues.
• Coordinate with internal teams for quick problem resolution.

Feedback, Reporting & Assurance:

• Collect and analyze customer feedback.
• Generate reports on service metrics.
• Suggest improvements based on feedback.
• Monitor customer interactions for quality.
• Participate in training and improvement initiatives.

Responsibilities:

• Excellent communication skills (written & verbal).
• Problem-solving superpowers.
• Calm under pressure with a smile (figuratively!).
• Tech-savviness for navigating apps & tools.
• A passion for helping people & a positive attitude.
• Multilingual skills.

Job Description & Requirements

We are seeking an energetic and highly motivated Events Operation Executive to join our dynamic team. As an Events Operation Executive, you will be responsible for managing and executing various events, ensuring their successful planning and implementation. If you thrive in a fast-paced, dynamic environment and have a passion for delivering exceptional events, this position is perfect for you.

Responsibilities:

• Coordinate with the project team.
• Oversee and liaise with various event stakeholders such as suppliers and venue management.
• Manage event budgets, tracking expenses, and ensuring cost-effectiveness while maintaining high-quality standards.
• Oversee event setup, teardown and coordinate logistics.
• Packing and storing event logistics for activation.
• Loading/unloading of event logistics.
• Career progression opportunities.

Requirements:

• Proactive and can solve problems independently and multitask.
• Candidate holding a valid Class 3 driving license preferred.
• Excellent communication and interpersonal skills, with the ability to collaborate and build relationships.
• Ability to work under pressure and meet tight deadlines, while maintaining a high level of professionalism and composure.
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Flexibility to work irregular hours and travel as required for on-site event management.

We offer a competitive salary package with commission and a dynamic work environment that provides job satisfaction and growth opportunities. If you are passionate about events, we invite you to apply for the position.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Buona Vista
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $4,500 per month
• Contract Duration: 12 + 12 extendable months

Key Responsibilities

• Assist the Manager, Fixed Assets, in overseeing the Fixed Asset Operation, including reviewing the accounting entries, month-end reports, printing of assets tag, preparing the accounting schedules.
• Review, standardize, and streamline Fixed Asset capitalization processes to enhance efficiency.
• Conduct asset verification exercises (AVE) and implement process controls for accurate and timely recording and maintenance of Fixed Assets.
• Generate management reports on Fixed Assets, addressing ad-hoc queries.
• Handle audit queries related to Fixed Assets and ensure all audit-related activities are conducted in accordance with established standards.

Key Requirements:

• Only Singaporean.
• Degree in Finance/ accounting or any related field.
• Minimum 2-year experience in Finance role preferably in Fixed Asset Management will be a plus.
• Experience and knowledge in using SAP will be a bonus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

About the job:

We are seeking a dynamic talent with startup entrepreneurship mindset to join us as Analytical Business Improvement, In this role, you will play a pivotal role in optimizing and enhancing the efficiency and effectiveness of our Platform, Operations, Employee & Users. This role will identify, analyse, and implement process improvements that drive user satisfaction, operational excellence, and employee & operational engagement. You will work closely with cross-functional teams to ensure the seamless execution of community experience initiatives.

Roles:

• Support the stakeholders closely to develop and document the business processes and mapping
• Process Analysis and Mapping. Conduct a thorough discovery, analysis of current business processes within the community experience teams. Develop detailed process maps and workflows to identify bottlenecks, inefficiencies, and areas for improvement. Document and report all process changes, improvements, and best practices. Communicate findings, recommendations, and process updates to stakeholders
• Collaborate with other departments align processes and systems for maximum efficiency
• Work closely with frontline teams to gather input and feedback for continuous improvement
• Implements continuous improvement on the developed processes within the customer experience team

Requirements:

• Diploma in Business Administration, Operations Management or a related field
• Minimum one (1) year of experience in business process improvement, preferably in a contact centre or customer service environment
• Passion for delivering exceptional customer experience and driving continuous improvement
• Strong analytical skills with the ability to collect, analyse and interpret data to drive decision-making
• Has the ability to plan, organise and prioritise multiple initiatives simultaneously
• Strong verbal and written communication skills with the ability to present complex information clearly and concisely. Able to work fast
• Proficiency in process mapping tools and data analysis software (e.g., Excel, SQL)
• Experience in the car-pool, ride hail, last mile delivery or transportation industry is a plus

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

Roles:

• Respond to user inquiries via in-app ticketing, phone, email, and walk-in.
• Assist users with app issues, job status and wallet withdrawal.
• Handle and resolve complaints efficiently.
• Help drivers with onboarding, documentation, and app usage.
• Ensure drivers adhere to service standards, authorities and platform policies.
• Investigate and resolve service-related issues.
• Investigate any platform breach or driver misconduct
• Coordinate with internal teams, authorities for problem resolution.
• Collect and analyze user feedback via reports. Suggest improvements based on feedback.
• Monitor customer interactions for quality. Participate in training and improvement initiatives.
• Replying business correspondence with plain language and business writing techniques
• Conducting phone coaching to Driver Partners who breached platform's policy
• Be a bridge between Driver Partners and Users and conduct inquiry on disputes
• Ensuring Driver Partners adhere to service, safety rules, violations and conducts by enforcing appropriate disciplinary actions & lapses
• Monitoring all driver fleet performance for rides, transport & delivery type
• Assisting undelivered parcels upon route completion, including payments & cancellation if any
• Handling of parcel exceptions such as missorted, lost, damaged parcels or missing if any.
• Ensure driver compliance to safety standards and procedures

Requirements:

• Min Secondary, Diploma in Business or related field
• Knowledge in Microsoft Office (Word, Excel, Outlook)
• Objective thinker, able to be firm yet empathetic
• Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
• Excellent communication & written skills. Problem-solving superpowers.
• Any other ad-hoc duties as assigned.

Those in carpool, ride hail, last mile delivery, transportation industry related should apply

Project Details:
Part of the concierge team to help manage the day-to-day operations of the office premises for IT developers.

Responsibilities:
This role will require you to provide support as concierge of the office premises in the following areas:

- Office Access administration – Put up security clearance request, manage access to the various locations in the office premises,

- Office Administration – Opening/Closing of office premises, maintain asset register, facilitate carpark application, perform onboarding/offboarding of the staff, conduct awareness brief, manage resource booking and assist in replenishment of office supplies & equipment.

- Office Security – Conduct checks, ensure compliance, visitor management

- Event and Incident Management – conduct/organize fire drills, fire safety roll call, greenmark activities. Respond to office intrusion, power failure incidents and perform follow-up actions. Be part of taskforce for adhoc events e.g. implement and oversee Covid-19 SMM

- Facility Maintenance Administration – Act as Point-of-Contact to activate relevant facilities management agency to attend to reported case of power failure, aircon issue & lighting issues etc. Supervise the office cleaning crew. Attend to building management meetings.

Requirements:

- Proficient with MS Office products like Word, Excel, Powerpoint,

- Ability to carry out simple reporting and data analytics,

- Able to accommodate the odd office operating hours.

- Enjoy meeting people and a team player

- Has a strong sense of purpose to bring an enjoyable and positive work environment experience to the office premises.

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

We are seeking a highly motivated and results-driven Retail Executive to join our team. The successful candidate will be responsible for driving sales growth, managing store operations, and leading a team of sales associates to deliver exceptional customer service.

Key Responsibilities:

1. Sales Management:

- Achieve sales targets and increase revenue growth

- Analyze sales data and develop strategies to improve performance

2. Store Operations:

- Manage store inventory, visual merchandising, and maintenance

- Ensure compliance with company policies and procedures

3. Team Management:

- Lead, train, and develop a team of sales associates

- Foster a positive and inclusive work environment

4. Customer Service:

- Deliver exceptional customer service and resolve customer complaints

- Implement customer loyalty programs and promotions

5. Administration:

- Manage store budgets, payroll, and scheduling

- Maintain accurate records and reports

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Operations Executive (Sales & Marketing)

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Key role to support project and sales activities.

· To handle administrative related duties for project work and sales activities.

· Review documentation including proof reading, modification and improve on existing work.

· Prepare information on products and their applications for submission of tender proposal.

· Perform strategic procurement, liaise and negotiate with vendors for the best price.

· Collect customer feedback and follow up to ensure customer expectation and satisfaction is maintained.

· Plan and schedule meetings including taking of minutes.

· Coordinate internal resources and third parties/vendors, establish and maintain relationships for the flawless execution of projects

· Adhere to the respective departmental delivery processes, procedures, work instructions, forms & templates

· Stays familiar with companies policies and goals and works to make sure that all members of a project team adhere to set standards

· Ad hoc duties and projects as assigned from time to time.

· Exposure to support singapore and hong kong headquarter projects and other international exposure

Requirements

· At least a Diploma in Business Administration, Marketing, Mass Communications, Information Technology or equivalent.

· Proficient in MS Office (Word, Excel, PowerPoint, etc.)

· Self-motivated and dynamic personality with excellent interpersonal and communication skills

· Independent, organized, meticulous, team player and a fast worker.

· Good analytical and problem solving skills.

· Ability to maintain a positive attitude at all times.

· Minimum 1 year working experience in project admin, Operations, marketing, etc.

· Able to start work immediately or within short notice.

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph to info@i-consulttech.com/[email protected]

Job Descriptions

• To be responsible for day-to-day management of all aspects of customer service.
• Attend to general inbound enquiries, requests and feedbacks received via phone and e-mails.
• Work well with overseas relocation team to ensure exceptionally high standard of service is being delivered.

Job Requirements

• Minimum Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management.
• Preferably having 2 to 3 years and above in sales experience in removal services and/or logistics.
• Candidate must have prior “hunter” sales experience.
• Candidate must have an excellent sales track record, strong communication and negotiation skills.
• Candidate must have a pleasant demeanour and a positive attitude.
• Able to work with all levels of people with diverse cultures/backgrounds.
• Possess an outgoing and affable personality.
• A team player.
• Japanese language proficiency is required, as this position requires handling Japanese-speaking clients.

Benefits

• AWS: Yes
• Insurance
• Medical Reimbursement ― Dental and Specialist claims for staff, capped at S$200 and S$500 respectively per fiscal year
• Annual Leave: 14 days starting and max 21 days
• Annual increment for staff
• Business Transport Expenses will be reimbursed

Working hours

• Work Days: Mondays to Fridays and alternate Saturdays
• Work Hours: 8:30am to 5:30pm (Mondays to Fridays) and 8:30am to 12:30pm (Saturday, Alternate)

Job Title: Media Production Specialist

Company: RAW IS WAR PTE. LTD.

Location: Singapore

Department: Media Production

As a Media Production Specialist at RAW IS WAR PTE. LTD., you will play a key role in creating high-quality advertisements, corporate videos, and event videos. Your responsibilities will include planning, filming, editing, and producing multimedia content that aligns with the company’s creative vision and clients' requirements. You will work closely with our creative team to deliver compelling visual stories that meet and exceed client expectations.