Job Description

• Plan, create, and execute engaging and on-brand content for the company’s various social media profiles
• Manage the social media, and email marketing calendar and ensure the content is published by the stipulated deadlines
• Manage SEO, SEM, social media accounts/campaigns, ads, and posts, and respond to comments and enquiries in a timely manner
• Assist in Influencer Marketing planning and execution, and partnerships
• Compile and prepare Digital Marketing analytics reports
• Assist with other assigned marketing tasks as and when required

•   At least 2 years of digital marketing experience
• Proficient in Chinese and English, and strong in content creation using designer software such as AI and Photoshop
• Has hands-on experience in Meta Business Suite, Meta Ads Manager, Google Analytics, SEM, SEO and TikTok
• Experience in WeChat, XHS, and other social media would be advantageous
• Able to work in a fast-paced environment with tight deadlines
• Singaporean only

Chan Chee Meng
EA 07C3069
R1110620

[Order Number: 699744, 670716]

Responsibilities

• Provide secretarial support to directors and internal office employees of the Company
• Oversee housekeeping and maintenance of office facilities, including reception area, conference/meeting rooms, pantry and replenish of stationaries
• Assist with reception duties
• Manage telephone and email inquiries
• Maintain and update company’s mailing list, internal phone directories and other general administrative databases
• Organize and maintain of filing system of documents
• Administer travel insurance, including claims and renewals
• Coordinate management’s calendars and appointments with office vendors, suppliers, or contractors
• Organize flight and hotel/dining arrangements
• Assist with visa applications for business travel
• Preparation of Company gifts, Company DND and Research
• Ensure a comfortable office environment and serve refreshments to guests
• Handle sensitive information with a high level of confidentiality
• Any other ad-hoc duties as assigned

Requirements

• Candidate must possess at least a Diploma in Business Administrative or any other related field
• Relevant working experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

[Job ID: 676759]

Responsibilities:

• Handling full set of accounts
• Issue and manage invoices, track payments, and resolve discrepancies
• Reconcile bank statements and handle daily transactions
• Prepare balance sheets, P&L statements, and financial reports
• Ensure all financial activities adhere to regulations

Requirements:

• Relevant experience in full set accounting
• Strong knowledge of accounting principles and software
• Proficiency in SAP

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

We are seeking a highly organized and detail-oriented Administrative & Executive Assistant to join our team. This role is essential in managing the daily operations of our office, ensuring administrative efficiency, and providing comprehensive support to our senior leadership team. The ideal candidate is proactive, efficient, and capable of handling a variety of tasks in a dynamic environment.

Key Responsibilities:

• Administrative Duties:
  • Manage day-to-day administrative tasks, including reception duties, managing correspondence, and documentation, with professionalism and efficiency.
  • Coordinate meetings, appointments, and travel arrangements for the team, including itineraries and expense reporting.
  • Prepare and format documents, reports, and presentations as required for project team.
• Office Operations:
  • Oversee office supply inventory, order supplies, and manage vendor relationships to ensure cost-effectiveness.
  • Ensure the office environment is well-maintained, including managing any facility-related issues.
  • Coordinate office maintenance and liaise with building management and external vendors for repairs and services.
  • Assist in the planning and execution of company events, meetings, and team-building activities.
  • Support IT and office equipment needs.
• Executive Assistant Support:
  • Provide high-level administrative support to senior leadership, including calendar management, meeting coordination, preparation of materials, travel arrangements and expense claims.
  • Handle confidential and sensitive information with the utmost discretion.
  • Prepare detailed reports, presentations, and other documents for executive meetings.
  • Coordinate with other departments to ensure seamless communication and collaboration on company-wide initiatives.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

We are seeking a Communications Executive with experience in social media & digital marketing, content creation, website management to join our Communications team. This role may require occasional work on weekends.

MAIN DUTIES & RESPONSIBILITIES:

1. Content Creation:

• Plan, produce/write, edit content (video, graphic, text and image posts) for social media and online channels in line with the church's priorities.
• Work closely with the in-house design and Audio-Visual/ Media team to create content.

2. Website Content Management

3. Trend Analysis & Reports:

• Analyse performance of digital campaigns using various web analytics tools (e.g. Google Analytics) to deliver actionable insights and recommendations and generate reports.

4. Others:

• Stay tech-savvy and familiar/updated with latest social media platform trends and functions and adapt to new media and digital tools.
• Ensure consistency of church brand across channels and ministries in line with the church vision, mission and values.
• Work closely with the Head of Communications in other tasks and projects as assigned.

QUALIFICATIONS:

• Good degree in Communications, Media, Digital Marketing or related disciplines.

RELEVANT EXPERIENCE AND SKILLSETS:

• At least 2 years of relevant experience with web/social media management and web analytics tools. Those with corporate social media experience preferred.
• Excellent English language, storytelling and copywriting skills.
• Good photography/videography/video-editing skills.
• Proficient in Adobe Creative Suite video and picture editing tools.
• Strong interpersonal and communication skills.
• Strong team player who is able to work collaboratively within and between teams.
• Adaptable and willing to learn.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Responsibility

· Attend to all incoming phone calls and direct them to the relevant person.

· Responsible for receiving all visitors and maintaining the reception area and conference rooms.

· Manage and coordinate the daily schedule.

· Support Consultants with administrative duties, such as event organizing, media monitoring, hotel liaison, etc.

· Handle general admin duties such as filing, sorting, typing, and photocopying.

· Generate monthly admin reports.

· Scan daily clippings (newspaper & magazine) & collate press kits.

· Other ad-hoc duties as assigned.

[Job ID: 673776]

Responsibilities:

• Hunting Sales: 70%, Farming Sales: 30%
• New customer development (cold call, e-mail, web meeting, visit, presentation, etc.)
• Preparation of documents (presentation materials, quotations, internal report materials, etc.)
• Negotiation with customers (price, delivery date, specification confirmation, etc.)
• Negotiation with factories (price, delivery date, specification confirmation, etc.)
• Overseas business (Southeast Asia (mainly Thailand and Vietnam), and China)
• Any other ad-hoc duties assigned

Requirements:

• 2-3 years of B2B sales experience in semiconductor, electrical and electronic components
• Motivated individuals with strong initiative towards problem solving
• Excellent communication skills

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

JOB SUMMARY

As part of the Human Resource team, you will be responsible for executing the full range of HR functions, from employee recruitment, retention, engagement, performance management to employee relations and regulatory compliance. You will work closely with the HR leadership team to provide HR guidance and support to business units, in alignment with the organization’s goals.

PRIMARY DUTIES & RESPONSIBILITIES

• Partner with BU Leads / Heads of Department (HODs) in the management of employee life cycle.
• Support and participate in annual performance management processes, including providing guidance and advice on managing performance issues.
• Work with respective HODs on annual budgeting process, understanding each business needs with manpower requirements.
• Provide guidance for the HODs and employees on the application of HR policies, procedures, and standards.
• Execute administration processes related to the full employee life cycle, including but not limited to recruitment, onboarding, work pass management, performance evaluation, re-employment, and offboarding.
• Facilitate employee relations and respond to grievances, complaints, and conflicts effectively and compassionately.
• Update employee profile and benefits timely and accurately in HR systems.
• Safeguard and maintain confidential employee information and ensure compliance with statutory obligations.
• Assist to facilitate monthly Corporate Orientation and office administration such as stationery orders, etc.
• Ensure legal compliance of HR policies and procedures across all processes.
• Undertake project assignments as and when required.

SECONDARY DUTIES & RESPONSIBILITIES

Learning & Development

• Collaborate with management team to identify training needs and goals.
• Lead support to HR Management for annual training needs analysis exercise.
• Maintain updated and accurate training records and provide reports to management.
• Monitor training participation across all departments and encourage minimum training hours per employee per year.
• Track and manage training budget upon receipt of training requisitions.
• Ensure suggested / required training needs are closely monitored and properly recorded (e.g., Progressive Wage Model requirements).
• Perform other administrative duties as assigned.

Recreation & Events

• Organize and lead various recreational activities & company events with the recreation committee, such as short overseas day trip, workshops, sports activities, etc.
• Ensure that all activities comply with health and safety requirements & regulations.
• Perform other administrative duties as assigned.

REQUIREMENTS

• Diploma in Human Resources, Business Administration, or related field.
• At least 3 years of experience in Human Resource role and related field.
• Experience working in healthcare settings preferred.
• Strong knowledge of employment laws and statutory regulations.
• Excellent communication and interpersonal skills.
• Able to multitask and prioritize in a fast-paced environment, with ability to manage multiple tasks and projects simultaneously.
• Strong organizational and problem-solving skills.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

The Senior HR Executive is responsible for performing HR-related duties at a professional level and will work closely with the Head of Human Resources. This position carries out responsibilities in the following functional areas: recruitment/employment, onboarding, policy proposals, benefits, employee relations, and employee law compliance.

As a Senior HR Executive, you support our organization’s quality, safety, and environmental management system in the process of continuous improvement. In this regard, you assume responsibility and accountability for supporting and coaching any staff under your care.

Your responsibilities as Senior HR Executive are:

• Assist and oversee day-to-day HR operations.
• Assist with recruitment processes.
• Manage the company's benefit program, including insurance coverage.
• Schedule and coordinate onboarding assignments and training sessions.
• Compile and process employee documentation, keeping the database up to date.
• Assist with the formulation and communication of policies and procedures, ensuring legal compliance.
• Assist with the management of the performance appraisal system.
• Maintain the Job/Training Matrix while managing the training needs of the employees.

Your qualities
You can make your mark as Senior HR Executive if you have:

• Bachelor’s degree in human resource management, Business Administration, or related field, with additional certificates in the Human Resource field being advantageous.
• A minimum of 5 years' experience in Human Resource Management.
• Proficient in written and spoken English with excellent communication skills.
• Comprehensive knowledge of the Employment Act and Singapore Work Pass rules/processes, with an interest in keeping updated with changes to Singapore Labor Laws.
• Strong organizational skills and attention to detail, confident and assertive, able to work independently with good decision-making skills and a proactive attitude.
• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.

• To primarily promote the Hotel and where possible, hotels belonging to the chain in his/her area/region
• To meet Hotel Budget as well as Individual KPIs (Room Target, Meeting Room Target, ADR & OCC)
• Pays visits to former, existing, and potential clients in view of entering into contracts with them, especially commercial accounts
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• To achieve targets by increasing room night production and the average room rates as set by the Director of Sales.
• Maintain and update vital information of companies, contacts, profiles, and database in the Anais system (PMS)
• To collect and share all information of the Hotel’s competitors with the Superiors and team members.
• Provides after-sales service and in particular ensures all guest complaints are taken seriously and discussed with the respective departments if necessary
• Negotiates prices with the clients
• Confirms verbal proposals in writing
• Achieve personal and sales team goals as assigned
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction
• Conduct site inspection as required
• Display flexibility and willingness to adapt to new situations and/or take up new challenges

Main Responsibilities:

• Manage daily cash management function, monitor cash flow movements, ensure all accurate and timely funding allocation (including external borrowing and intercompany loans).
• Ensure all surplus cash are utilized in an efficient manner to reduce financing cost or allocate surplus cash with banks that are on higher deposit interest yield to maximum the deposit interest return.
• Ensure timely and accurate automated execution of settlements via company Treasury Management System.
• Resolve irregularities and assisting to resolve any accounting discrepancies pertaining to treasury-related entries.
• Responsible for keeping proper daily record for all cash management function and all funding activities transactions.
• Generate accurate and timely daily and monthly reporting.
• Assist in design and implementation of treasury aspects of Management Information System.
• Provide trade finance support to trading desks to sell down counterpart / bank / country risks.
• Any other duties as required

Experiences:

• At least 4-5 years of relevant work experience
• Understanding of trade finance instruments (Bill Collection, Standby Credit, Documentary Credit, Performance Bond)

Other skills (Computer Skills, etc):

• Professional, self-motivated, “hands-on”
• Good verbal and written communication skills
• Ability to work independently and handle conditions of uncertainty
• Ability to priorities tasks and respond quickly to spot issues
• Proficient in use of technology particularly Excel and Word, fast learner of other systems
• Good communication / interpersonal skills
• Ability to work effectively as part of a team
• Highly self-driven and able to work independently with minimal supervision

Academics:

•  Minimum Diploma or Degree in Finance/Accountancy/Business Management or equivalent

Objective:

To lead and grow MAKE UP FOR EVER OMNI business and strengthen brand presence with effective strategies and implementation that fits to brand DNA and values. We are seeking a dynamic and results-driven Trade Marketing Executive to join our team and help us enhance our brand presence and drive sales through effective trade marketing strategies.

Job Summary:

As a Trade Marketing Executive, you will be responsible for developing and executing trade marketing strategies to boost product visibility and sales across key trade channels. You will work closely with sales team, vendors, and partners to ensure alignment with our brand and business objectives. This is strongly cross-functional role; requires the selected candidate to build a strong working relationship between the marketing and sales team, this position will initiate and/or support efforts towards developing, implementing, and assessing programs to effectively market to our consumers through our customers. Support the building and implementation of brand plans and strategies established. This role is ideal for someone with a year of experience in trade marketing, who is eager to grow and make a significant impact.

Key Responsibilities:

• Working closely with the Marketing Manager to develop trade marketing strategy and implement promotional campaigns to achieve defined business objectives across all product categories and channels.
• Collaborate with sales and product marketing teams to identify opportunities and create compelling marketing materials and POSM displays.
• Manage relationships with key trade partners, distributors, and retailers to enhance product visibility and engagement.
• Create and analyze sell-out reports to monitor product sales performance in retail outlets, identifying trends, patterns, and opportunities from sales data to guide future marketing and sales strategies.
• Drive in-store events and counter activations, and coordinate with retailers to execute with excellence + supporting in facilitating corporate and brand events/ workshops.
• Monitor and report on the effectiveness of trade marketing activities, using sales data and market feedback to refine strategies.
• Compile, review and analyse competitors’ monthly trade activities.
• Support the development of sales presentations, merchandising strategies, and promotional plans.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to work with a passionate team dedicated to excellence.

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

KEY RESPONSIBILITIES

• Manage external marketplace ecommerce platform like product listing, inventory etc
• Propose, devise and execute marketing plans and new promotional mechanics to achieve sales targets
• Design engaging digital assets for ecommerce platform including social media post, email campaigns and website banner
• Design and develop offline marketing materials such as brochures, banners and posters

REQUIREMENTS

• Degree in Marketing/Advertising/Communication or a related discipline
• 2 years working experience in related position
• Experience in E-commerce and digital marketing is a must
• Proficient in utilizing Canva or photoshop
• Proficient in Microsoft Office (Word, PowerPoint, Excel)

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Business Development and Customer Experience Executive. The ideal candidate will play a crucial role in managing and enhancing relationships with our valued customers, ensuring satisfaction, and contributing to the overall success of our organization.

Job Responsibilities:

·        Proactively engage with customers to understand their needs and expectations.

·        Build and maintain strong, long-lasting customer relationships through effective address of customer inquiries, concerns, and feedback promptly and professionally.

·        Procure, maintain and develop meaningful relationships with existing and new clients to improve retention rate by actively reaching out to key accounts and private clients on regular basis

·        Receive and resolve customers’ concerns and enquiries to your best ability and achieve maximum revenue

·        Maintain accurate and updated customer records in the CRM system.

·        Analyze customer data to identify trends and opportunities for improvement.

·        Collaborate and work closely with internal stakeholders to fulfil client’s expectations and business objectives, to have resolution of customer issues, inventory supplies, logistics and fulfilment of orders management.

·       Ability to partner with multiple departments and stakeholders.

·       Excellent problem-solving skills with meticulous attention to detail.

·       Ability to work collaboratively in a team environment.

·       Assist in drafting proposals to generate more revenue from clients.

·       In-depth knowledge of liquor business and value propositions.

·       Provide administrative support to Business to Business, Operations, and Sales teams to ensure smooth day-to-day operations.

·       Maintains Customer Service Feedback database.

·       Responsible for QSM Submission and other activities.

·       Support any off-site event or ad-hoc projects under the Service Excellence/CRM team.

·       Backup support for after-sales service requests, including retail, VIP, ISC, etc.

·       Degree in a relevant discipline.

·       At least 2 years of experience in managing customer service and expectations of high-profile clients.

·       Proven experience in customer relations or a similar customer-facing role.

·       Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.

·       Proficient in internet and Microsoft applications.

·       High-level communication skills in both English and Chinese.

·       Proven ability to negotiate.

·       Strong customer service recovery and conflict resolution skills.

·       Good organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in Singapore!

We seek a dedicated & passionate Full Time Retail Sales Executive, a character that is responsible, diligent and self-motivated. The Retail Sales Executive will be responsible for maintaining high levels of customer satisfaction, ensuring that store displays are in accordance to guidelines and that inventory is well-replenished at all times.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy
• Contribute creative ideas to build / develop strong regular clientele

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions
• Inventory replenishment
• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

• Passionate about the beauty retail industry & customer interaction
• Minimum Diploma holder & 20 years old & above
• Experience in working within the retail environment (Beauty retail is a plus)
• Must be a positive team player who desires to contribute
• Self motivated, open-minded, proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving and planning skills
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Medical & Dental benefits
• Meal Allowance
• Performance Bonus
• Staff discounts

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in Singapore!

We seek a dedicated & passionate Part Time Retail Sales Executive, a character that is responsible, diligent and self-motivated. The Retail Sales Executive will be responsible for maintaining high levels of customer satisfaction, ensuring that store displays are in accordance to guidelines and that inventory is well-replenished at all times.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions
• Inventory replenishment
• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

• Passionate about the beauty retail industry & customer interaction
• Minimum GCE O Level & 20 years old & above
• Experience in working within the retail environment (Beauty retail is a plus, no experience is welcome to apply)
• Must be a positive team player who desires to contribute
• Self motivated, open-minded, proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving and planning skills
• Able to work shifts / weekends & public holidays
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Staff discounts
• Salary $12 - $15 / hr

Roles and Responsibilities

• General accounting duties
• Manage full set of Accounts Payable / Accounts Receivable
• Prepare bank reconciliations, journal entries and monthly reconciliation reports
• Manage day to day finance operation transaction and to resolve any issues highlighted
• Assist in month-end closing of accounts
• Prepare full or partial set of accounts in accordance to experience
• Any other duties / tasks assigned by supervisors

Requirements

• Able to start immediately or within short notice period will be an added advantage.
• Good communications and interpersonal skills
• Excel knowledge is an added advantage
• Multi-tasking and open to acquire new skills/knowledge
• Minimum Diploma with basic accounting knowledge.

An establishde property developer requires:

ACCOUNTS EXECUTIVE

. Dip/LCCI in Accounting

. Able to handle full sets of accounts

. Minium 3 years working experience

. Experience in Auto Count Software

. Billigual in English & Mandarin to handle Chinese documentations

. Able to start work immediately

Be part of the marketing team to oversee a series of events to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, and partnership collaborations.

Marketing Planning & Execution

• Develop and monitor development of marketing assets
• Manage and develop content for event website, EDMs, social media platforms and online channels
• Manage event registration system and on-site registration i.e. Facilitate online & on-site registration, send email confirmations and attending to enquiries
• Management of photographers and videographers for event coverage
• Supporting the marketing team in administrative tasks

Analytics & Lead Generation

• Use of online / enterprise systems for marketing purposes and database management
• Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
• Measure customer satisfaction by developing surveys and provide insights
• Track, evaluate and report results for marketing campaigns

Partnership and Collaboration

• Manage working relationship with creative agencies and vendors
• Preparation of publicity contracts & materials to engage trade media partners and local media

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP).
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Our client a major NVOCC is looking for a Sales and Marketing Executive

Issuing proper bills of lading and assuming responsibilities for the shipments.

To develop strong business building relationships with existing and new customer base.

To be fully accountable for meeting individual key performance indicators and targets.

Meeting sales forecast and target.

Submit regular reports covering sales activities from sales to servicing of current clients and develop new business.

Coordinate with freight forwarders and coordinate internally for import and export shipments.

Compliance, reviewing, and implementation of internal controls simultaneously.

Assist in the planning and controlling in marketing of our shipping services.

Monitoring the day-to-day operational functions flowing smoothly.

Assist in management and direct all operational activities in meeting both company and customer expectations.

Inventory tracking and control.

To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operators.

Monitor and ensure prompt and accurate submission of permits and prompt delivery and clearance of shipment.

• Be a good team player
• Results-oriented
• Good interpersonal skills
• Willing to work beyond office hours
• Minimum 1-2 years of working experience preferred
• Training will be provided for those keen to learn

Chan Chee Meng
EA 07C3069
R1110620