The LawNet team is looking for an assistant manager for our business operations team, to help deliver an excellent experience for our customers. Our ideal candidate is customer-centric and experienced in managing business operations for similar digital services.

KEY RESPONSIBILITIES

(A) Business Operations & Reporting (LawNet)

• Provide backend guidance to customer service team to ensure timely and effective support for account management, feedback and other customer inquiries.
• Backend support to both internal and external teams in resolving customer support requests – including triage, prioritisation, coordinating teams and basic troubleshooting.
• Prepare business/usage reports for internal teams and customers.
• Support LawNet IT audit exercises – e.g., preparation of documentation, answering audit queries.
• Support user testing and change management e.g. for new content or features.
• Plan and lead regular review of processes and performance metrics, to guide internal teams in continuously improving product and support standards

(B) Procurement

• Review and process procurement requests promptly, following audit requirements.
• Assist internal stakeholders in the process of soliciting quotes from suppliers and generating purchase orders for them.
• Coordinate accurate and timely payments to suppliers.
• Maintain technology contracts register & support timely contract renewals.
• Regularly review procurement processes and propose improvements

(C) Administration and Secretariat Support

• Support business decisions by preparing routine and ad-hoc reports.
• Plan and organise monthly staff engagement activities.
• Provide secretarial support for company board meetings and townhalls, including scheduling, minute-taking and room arrangements.
• Assist in record keeping of company resolutions and staff circulars.
• Undertake any other operational task as assigned.

OUR IDEAL CANDIDATE

• At least a Diploma qualification.
• Minimum 2-years’ experience in an operations role within a professional customer service setting.
• Proficient in Microsoft Office Tools (Excel and Word).
• Good interpersonal and communication skills.
• Meticulous, systematic and process-oriented.
• Able to adapt and multi-task in a fast-paced environment.
• Demonstrable experience in analysing and improving work processes.

Be part of a growing practice in the world's 5th largest consulting firm! We provide consulting and advisory services related to and not limited to financial health screening, data analysis, HR and Payroll, and assist family business to revamp/transform.

You are required to:

• Lead team to conduct primary and secondary search, do data compilation and analysis together with the consultants.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities
• Support in project operations and management including liaising with the relevant stakeholders and partners.
• Coach and mentor team members including on the job training and timely performance review.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 6-7 years experience in Brand consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Job Description:

• Team leading and execution of Transaction Support engagements
• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions
• Performing reorganisation work to help client with assimilation of target for corporate growth
• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning
• Working closely with directors on client management, practice development, and business development activities

We are constantly seeking for dedicated talents to join our practice. Requirements:

• Degree in Accountancy or Business
• Professional qualification in accounting will be an added advantage
• Ideally between 4 to 5 years auditing experience acquired within an accounting or professional services firm
• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment
• Excellent written & verbal communication skills with strong analytical & evaluation skills and good interpersonal skills
• Service oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment

As a strategic partner, the HR Business Partner (HRBP) aligns the people strategies & policies in the assigned Division(s) with the overall THKMC mission, vision and objectives. The HRBP serves as a consultant to the Divisional Director(s) and managers on HR-related issues, while at the same time, act as employee champion and change agent to all in the assigned Divisions. HRBP assesses and anticipates HR-related needs, and regularly communicate these needs within HR and with the Heads of the Business Units. The HRBP forms partnership and build relationship to deliver value-added services to both management and employees that reflect the desired outcome of THKMC’s people strategies.

Main Duties and Responsibilities:

• Build a relationship as a trusted HR advisor with Divisional Directors and managers in the Organisation / Division
• Partner with Business Units on their manpower planning and needs. This includes working with hiring managers to implement recruitment strategies and processes to fill Division vacancies
• Manage and resolve any employee relations issues. Where necessary, conduct objective investigations
• Work closely with both management and employees to improve work relationships, build morale, increase productivity and retention
• Provide HR Policy guidance and interpretation
• Review and consult with Divisional Director(s) on Division’s establishment and optimization of manpower resources
• Initiate improvements to internal HR processes, systems and communications towards enhancing service and user experience
• Conduct exit interviews, compile and analyse the reason for attrition
• Participate in and manage HR projects and initiatives

Qualifications

• Degree in Human Resource Management or related qualifications
• Minimum 6 - 8 years of relevant working experience in HR Generalist role
• Proficient in MS Office Applications (Word, PowerPoint, Excel, Outlook, etc.)
• Experience in project management and implementation
• Good knowledge of Employment Act and Labour Laws
• Ability to take initiative and work independently and collaboratively within the team
• Demonstrate the ability to build and maintain effective interpersonal relationships at all levels
• Strong analytical thinking and communication skills (both written and verbal)
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Well-developed prioritization, time management, and multi-tasking skills
• Ability to work under pressure, meet deadlines and drive projects to completion
• Resourceful and enjoy challenges
• Considerate, courteous, and treats others with respect

Handshakes is an award-winning DataTech leader, transforming decision-making through AI-powered insights built on reliable data. We're expanding our APAC presence and seeking a technical powerhouse with a relentless sales drive to join our team as a Tech Solutions Sales Manager.

In this pivotal role of a Tech Solutions Sales Manager, you’ll be at the forefront of orchestrating solutions and cultivating strong partnerships to:

• Collaborate with technical teams and clients to architect customized applications incorporating our data and AI solutions
• Uncover high-potential opportunities in Singapore and across APAC, driving customer acquisition and retention
• Accelerate client onboarding and product adoption by demonstrating the power of our solutions through compelling use cases and value propositions

You are a perfect fit for a Tech Solutions Sales Manager if you:

• Bring more than 8 years of experience in technical product/software sales or pre-sales engineering preferably within APAC markets
• Possess knowledge of big data analytical tools and web applications and have demonstrable experience in designing and architecting technical solutions
• Thive in a hunter role, expertly prospecting and generating leads across diverse verticals within the APAC region

We're not partnered with recruitment agencies. To apply and be considered, apply through this portal or send your resume and a cover letter to [email protected].

Our client is a fast-expanding REIT business listed in SGX. To facilitate their company growth, they are looking for a high calibre all-rounded Senior Finance Manager to join their team.

Reporting to the CFO, you are responsible for the consolidation and financial reporting of entities to comply with the SGX requirement, preparation for SGX reports, monitoring cash flow, udgeting, financial forecasts and analysis, and to provide recommendations to senior management to improve business performance, liaise with external auditors for financial statements preparation.

Requirements:

• Degree holder in Accounting/ Finance/ Qualified Accountant with prior experience Big 4 audit firms are highly preferred
• Good communication skills in English and Mandarin as need to liaise with Mandarin speaking stakeholders

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

Roles & Responsibilities

Service
- Customer Service
- Prepare tables by setting up cutlery, utensils etc.
- Take accurate food and drinks orders
- Serve food and drink orders
- Deliver checks and collect bill payments
- Provide excellent customer service to guest
- Arrange table settings and maintain a tidy dining area
- Follow all relevant health department regulations
- Area cleaning of front-of-house after service

- Servicing Customer with personalised grilling at their table

Requirements:

-Candidate must have at least 1 year of experience in F&B industry.

-Candidate with prior Korean BBQ experience is preferred

-Have a great personality and positive attitude.

-Good customer service and interpersonal skills

-Ability to work independently as well as in a team.

-6 working days per week with the ability to work on weekends/public holiday.

Main Duties and Responsibilities

· Manage day to day operations and ensure smooth running of Futurum campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with Futurum curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

Perform any other duties and responsibilities as assigned by the Operations Director.

Campus Manager

Job Specification

· Possess Degree in Business/Marketing or equivalent.

· At least 1 years of relevant experience in hospitality, marketing or education industry.

· Proficient in Microsoft Applications - Excel/Words/ PowerPoint.

· Good communication and interpersonal skills.

· Meticulous, organised and able to multi-task.

· Prior experience working with children is an added advantage.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Position Summary Statement

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, including the Business Centre, and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities

a) Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

b) Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

c) Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that GM, Secretary, Sales and other relevant Departments are informed of the VIPs.

d) On commencement of shift to check Log Book for messages and follow up actions. Ensure keys in his custody are issued only to authorised personnel. Initiate

correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.

e) Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.

f) Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

g) Responsible for training of all reception staff including planning, organising and conducting OJT.

h) Conduct spot checks on the outlets in the absence of Outlet Manager.

i) Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.

j) Directly responsible for the evacuation of staff and guests during a fire in the absence of the Safety & Fire Manager.

Duties include, but not limited to:

• Prepare costings and support the team in Tender Bidding.
• Prepare Contracts for Client and subcontractors.
• Support team in contractual matters with clients and subcontractors.
• Prepare quotations, purchase order, monthly progress claims, variation orders and final accounts settlement.
• Support in Contractual Disputes where necessary
• Liaison with clients, contractors and subcontractors is required.
• Develop construction project schedule.
• Deliver project on time, to budget and to other agreed success criteria within corporate guidelines including the client requirements.
• Manage and oversee the day-to-day construction management of the project and provide timely updates.
• Respond swiftly to work delays, emergencies, and other problems.
• Ensure compliance to all governmental and building regulations.
• Make sure all staff, contractors and suppliers are very clear on the project needs, requirements and schedule.
• Establish good communication and working relationships with client, consultants, government agencies, contractors, suppliers and staff.
• Manage project team, all site staff, site works, materials and equipment effectively and efficiently.
• Investigate unsatisfactory productivity / performance and initiate measures to improve.
• Identify possible risks to project and stakeholders, as well as create contingency plans to mitigate these risks.
• Responsible for all inspection activities.
• Monitor and supervise entire project team to ensure compliance of work.
• Check and monitor project budget, as well as prepare for unforeseen costs.
• Manage material at construction site to ensure zero wastage and no overstock of material.
• Manage company assets and equipment rental to ensure optimal utilization and cost.
• Manage manpower and overtime cost to ensure optimal cost benefit within or below budget.
• Attend and/or chair meetings with clients, architects, engineers and workers.
• Prepare regular progress reports for each project.
• Ensure all changes to specifications, work scopes and drawings are properly documented.
• Undertake accident investigation when remitted by the relevant designated competent person.
• Any other ad-hoc projects and duties as required by the management.

Requirements:

• Minimum experience of 3 years
• Candidate must possess at least Bachelor's Degree or equivalent.
• Able to work flexibly, react to different situations and needs efficiently
• Strong communication and negotiation skills.
• Critical part planning, strategic planning, timeline management, multi-tasking
• Very knowledgeable in project processes and procedures, Building regulations, Health & Safety legislation, environmental and best practices.
• Outgoing, self-motivated, and goal-oriented
• Languages: English

Responsibilities:

• Responsible for pre-contract and post-contract quantity surveying duties for MEP Works including preparation of cost estimates, procurement and tendering, tender evaluation, cashflow forecast, contract administration, variation, final account, etc.
• Manage the MEP Works taking off from drawings and pricing for cost estimates, tender documents, etc.
• Leading and coaching junior staff in delivery of services, including checking on the works done by junior staff
• Collaborate and develop good relationship with clients and stakeholders internally and externally
• Attend meetings and site inspections when required
• Comply with the Company’s QA requirements and best practice
• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Requirements:

• Degree or Diploma in Building / Quantity Surveying, Mechanical Engineering, Electrical Engineering qualification
• 1 year experience within pre and post contract in consultancy environment would be of advantages
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Job Scope:

• Develop and execute effective sales strategies to meet or exceed revenue targets.
• Encourage and motivate the sales team to upsell grooming services, retail products, and special promotions.
• Monitor and analyze sales performance, identifying opportunities for growth.
• Foster a customer-centric environment by ensuring all interactions prioritize exceptional service.
• Resolve customer inquiries, complaints, or issues promptly and professionally.
• Train and supervise staff to provide knowledgeable assistance regarding grooming services and products.
• Oversee inventory levels, ensuring adequate stock of grooming supplies, pet accessories, and retail products.
• Implement inventory control measures to minimize losses and optimize product turnover.
• Train, and supervise a team of sales associates, ensuring they are knowledgeable about products and services.
• Conduct regular team meetings to communicate sales targets, promotions, and new product information.
• Provide coaching and performance feedback to enhance individual and team performance.
• Ensure the shop is well-organized, clean, and adheres to health and safety regulations.
• Collaborate with grooming and administrative teams to streamline operational processes.
• Manage opening and closing procedures, including cash handling and security protocols.
• Work closely with the marketing department to implement and promote special offers, events, and loyalty programs.

Job Requirement:

• Minimum of 2 years in retail sales management, preferably in the pet grooming or pet care industry.
• Strong negotiation and communication skills
• Analytical and problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to adapt to changing market conditions and organizational needs
• Willingness to stay updated on industry trends and best practices
• Ability to work collaboratively with cross-functional teams
• Effective communication and interpersonal skills
• Ensure compliance with relevant laws and regulations.
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
• Attend to emergency call and able to work during public holiday or weekend if required
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

-(CEI) "Key Appointment Holder Certificate" required.

-Resolving employer & helper issues.

-Marketing of Agency Services and related administrative matters.

-Lead the agency's strategic direction and drive growth intiatives.

-Oversee the recruitment process, ensuring efficiency and compliance with regulations.

-Stay abreast of industry trends and implement best practices to stay competitive.

-In-depth knowledge of recruitment processes and employment laws.

At Jacobs, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their various facilities that are changing our world. Our talented experts create exceptional spaces across the world through our creative blending of human need, environmental stewardship, value creation, science and art. We believe that built environments should reflect the context, history, cultures, communities, and the natural environment while incorporating advances in technology.

Jacobs would like to welcome a Project Engineer to join our Water business in Singapore. You will have unlimited opportunities to work on multiple water projects across Singapore. Main responsibilities:

• Co-leading with Project Manager(s) on multiple water projects, mainly major drainage infrastructure projects, large transmission pipelines and coastal adaptation studies.
• Proactively lead the permitting/consultation process various statutory authorities and utility agencies.
• Liaise with clients and act as the contact point together with the Project Manager.
• Co-chair the Client meetings with PM and prepare meeting minutes.
• Carry out hydraulic calculations (stormwater modeling and pressure pipes).
• Occasionally carry out site supervision for site investigation works, pipe laying works as required by the Project Manager.
• Prepare tender specifications and other deliverables.

To be a successful candidate you shall possess:

• Degree in Civil or Environmental Engineering, from a university recognized by BCA or Singapore PEB
• Minimum 5 years of relevant experience in civil infrastructure works. Experience in coastal engineering works will be an added advantage
• The ability to read engineering drawings; and carry out hydraulic calculations (stormwater modelling and pressure pipes) will be an added advantage
• Conversant in using MS Office including MS Project, possess basic navigational skills to use CAD software (Microstation, AutoCAD)
• Self-driven and able to work in a team
• Excellent communication and writing skills in English

**The remuneration package will be commensurate with the depth of knowledge and experience of the individual**

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#ASIAID #ASIAWater

Responsibilities

• Work closely with teams (engineering, design, marketing) to achieve effective cross-functional communication.
• Collaborate with design teams to create a user-friendly loan product experience and gather user feedback for continuous improvement.
• Clearly define and communicate product requirements to development teams - writing user stories and not shying away from technical discussions is key for this role.
• Planning tech and business demos - you will be building technical milestones to iterate working software and get it infront of users
• Facilitate an agile development and delivery process - you will be owning your share of the product backlog and learning how to pivot according to customer feedback and market conditions.
• Project manage efficiently - being able to track, prioritise and make your work visible in a team will be essential
• Leading outcome driven product development - knowing your numbers is important, success is defined by achieving the outcome and less on deploying to production

Qualifications

• Bachelor’s degree in any field or discipline
• Experience within a startup environment, either as a product manager or any operations function
• Excellent analytical, decision-making, and strategic planning skills
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Must be Singaporean or PR

Review project plans and proposals, and work with management to develop project objectives

Oversee, coordinate, and perform technical aspects of project, with guidance, based on type of project manager support required (e.g., engineer, quality, scheduler)

Review, evaluate, approve, and monitor cost schedule and technical scope baselines

Ensure the preparation of required project documentation

Contribute to communication plan and change management elements

Determine long lead items for pre-order requirements

Schedule and coordinate activities and resources needed for efficient execution of work

Promptly notify the Client PM when priorities, resource conflicts, and/or long lead items prevent meeting the deadline for completion of planned work so that appropriate action can be taken to adjust project schedules

Request assistance from management when conflicts arise concerning resource allocation to work load requirements

Prepare project status reports, and provide data to others for reporting as needed

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics, Contract Logistics & Freight Forwarding.

The company is now expanding its Commercial Team.

We are looking for a passionate and results-oriented Sales Manager to drive revenue. The Program Manager's responsibilities include generating leads, making sales calls, developing and meeting sales targets.

To be successful as a Program Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch Program Manager should be able to build rapport with customers, close sales and be the conduit to internal customers.

Contract Logistics

Program Executive / Program Manager (Contract Logistics)

Roles & Responsibilities

• Develop, cultivate and maintain a sales funnel.
• Establish and achieve Sales Target and Revenue growth through developing new customers.
• Build and maintain strong working relationships with internal and external customers, enhancing customer satisfaction.
• Participate in identifying corporate sales planning and strategies.
• Preparation and submission of proposals to customers.
• Respond and follow-up on customers’ enquiries and requests.
• Communicate customer expectations internally and with vendors.
• Provide timely and accurate information on industry or customers’ intelligence.
• Collate and submit sales reports and analysis – monthly, quarterly and annually reviews.
• Develop strong customer relationships through regular visits or timely response to their queries.
• Responsible for developing and identifying new customers and growth areas.
• Ensure customers pay within their credit terms.
• Other ad hoc duties as assigned by management.

Person Specifications

• Diploma/Degree in Sales or any other discipline relevant to the supply chain or logistics industry.
• Working experience and prior experience in logistics or supply chain in a contract logistics environment will determine the designation.
• Good presentation and communication skills..
• Possesses good Excel (intermediate and above) and Powerpoint skills.
• Result-oriented, sales focused, process driven, task manager, organizer and planner, customer orientated with good interpersonal skills are the key success factors in this position.
• Good sales track record.
• Hands on operational person who will get involved in operations especially during onboarding of new customers.
• Independent, self-motivated team player.

Additional Notes

The right candidate will be able to hit the ground running and immediately start opening doors with a short / mid / long term strategy that ensures consistent development in line with the operational capabilities of the business.

The right candidate will want to continually grow opportunities to be recognized as a Key Player in the Company.

About Us

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.

We take our 30 years’ experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 17 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives.

Purpose of the Role

As the Product Marketing Manager, your main responsibilities will involve collaborating with various teams to gain a deep understanding of user needs and market trends. You will play a pivotal role in shaping the customer journey and promoting the adoption of Collinson's products and services. This will entail developing effective go-to-market strategies, crafting compelling messaging and content, determining pricing and packaging strategies, facilitating sales channels worldwide, specifying regional/market demands, and formulating business justifications for potential future product line investments.

Key Responsibilities

• Craft product narrative, positioning, segmentation, and align communication with partner teams.
• Lead go-to-market planning, coordinating global and regional launches effectively.
• Develop product positioning, value propositions, narratives, and marketing messages that deeply resonate with the target audience.
• Take ownership of the entire product marketing lifecycle, including messaging, pricing, competitive intelligence, and market research, for a new product launch.
• Analyze the market landscape and assess alternative technologies to focus the company's messaging on product differentiation and unique advantages.
• Understand and articulate industry trends, representing the voice of the customer to shape the product and user experience in collaboration with cross-functional teams.
• Collaborate with sales, services, and consumer insights teams to gather customer feedback, incorporate it into product marketing messaging, and provide recommendations to Product teams for enhancements.
• Work closely with product management, marketing managers, and commercial teams to establish best practices and ensure successful product launches and services.
• Liaise with the design team to ensure product positioning and value messaging are seamlessly integrated into user interfaces.
• Supervise and communicate progress on plans, key milestones, roadblocks, and mitigation approaches.
• Gather regional customer needs and commercial inputs, incorporating design thinking practices to ensure user-centric product development.
• Manage user research efforts, utilizing quantitative and qualitative analysis for synthesizing results and sharing findings within the organization.
• Measure product marketing effectiveness, providing ongoing transparency through regular reporting and communicating progress aligned with key milestones and goals.
• Monitor industry trends and competitive shifts, optimizing and adjusting product positioning, marketing messaging, and product investments accordingly.
• Display flexibility in adapting to changing duties, responsibilities, and product focus areas based on the evolving needs of the company.

Knowledge, Skills and Experience Required

• Proven experience in Product Marketing
• Data driven and results oriented
• Proven success developing and delivering product positioning, value propositions, and narratives
• Comprehensive understanding of the product development and go-to-market process
• Understanding of the technical aspects of product development
• Developed interpersonal skills with the ability to listen and socialize ideas across functions
• Ability to channel the voice of the customer into practical recommendations
• Ability to learn and adapt quickly to constant change and work effectively in a fast-paced environment
• Ability to translate technical specifications and capabilities into customer and business value statements
• Strong structured problem-solving skills and attention to detail
• Excellent project management, organizational, analytical, and creative thinking skills
• Exceptional written and oral communication skills, good at facilitation of the meetings and discussions, excellent presentation skills
• Self-starter with a problem-solving mindset, the ability to work with minimal supervision, and to direct others’ work
• Experience in the travel industry is a plus

Responsibilities:

Learning & Development

• Responsible for the preparation and maintenance of the COMO Hotels and Resorts New Hire Orientation Program.
• Prepare and recommend training programs for all levels of team members appropriate for use at all properties.
• Coordinate and facilitate the training of all L & D Managers or People & Culture Managers to enable training of COMO Hotels and Resorts required training programs.
• Assist properties with the recommendation of external L&D where budgeted and approved.
• Regularly review the attendance records for all property L&D programs to ensure compliance with COMO Hotels and Resorts learning hours standards.
• Work closely with L&D Managers or People and Culture Managers to ensure they are continually monitoring and working towards the improvement of service levels through skills training and product knowledge initiatives to support the hotel operation.
• Oversee all L&D requirements for COMO Hotels and Resorts Head Office.
• Identify trainers in each property and/or Regional Trainers for the delivery of specific programs.
• Assist properties with the preparation of an Annual Learning and Development Plan based on property needs and objectives.
• Assist properties with the preparation of their annual L&D Budget.
• Prepare ad-hoc learning programs for a specific need or property as required.
• Work closely with the Vice President, People and Culture to ensure that all programs are in line with company goals and objectives.

People & Culture

• Improve People and Culture efficiencies on a group-wide basis without compromising critical deliverables
• Link People and Culture deliverables to guest satisfaction, retention, growth and profit enhancement
• Identify opportunities to improve productivity through partnerships with various hotels
• To work closely with the Hotels to grow channels of talent sources by partnering with universities

Key Requirements

• Previous experience in human resources, learning and/or operations in a hotel
• Excellent verbal and written communication skills.
• Ability to level and work with the property GMs and People and Culture Directors
• Confident in the delivery of learning to diverse groups of individuals and sizes of audience.
• Experience in opening of new hotel operations is an advantage
• Ability to travel when required

• To guide consultants and review their design to ensure the design adequacy to meet the relevant requirements and preferences of the contract.
• To optimize the design to reduce cost and construction schedule effectively.
• To coordinate with construction team to ensure the feasibility and constructability of the designed scheme.
• To train and enhance capabilities of design engineers/managers.
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Provide technical solutions/advice on design issues to related teams
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirements

• At least 5 years of experience in the design of civil & structures / Architectural works for LTA MRT projects
• Degree in Civil Engineering or equivalent.
• Prefer candidates with relevant experience in Project and design management.
• Candidate must be detail-oriented.
• Strong writing and presentation skills.
• Strong in planning and documentation.

• Liaise with Consultants, contractors and authorities from inception to completion of projects
• Responsible for timely submission of reports and completion of projects for tender/submission with target dates
• Manage projects to meet the time, cost and quality objectives
• Coordinate and monitor work progress at the site including periodical site inspection and attending meetings during the course of the construction of projects

• Minimum 3 - 10 years of relevant experience in Civil Engineering Projects, preferably with MRT project experience
• Supervisory experience in foundation & structural works on-site
• Knowledge of LTA regulations
• A recognized Degree in Civil/Structural Engineering
• Proficient in AUTOCAD and Civil and Structural Engineering software applications
• Positive attitude, self-motivated and responsible
• Able to start work immediately

Tasks to perform:

· To assist SCD managers to collect, confirm and compile FM asset. This includes scheduled visits to different locations across Singapore to collect, confirm and compile FM asset data and performing due diligence checks on existing data.

· Good IT skills with proficiency in MS Excel is essential.

· Physically fit and able to walk for long periods.

· Able to work under tight timelines.

· Able to work closely with school representatives and managing agents.

· Meticulous and able to work with minimum supervision.

· Possessing own transportation is an advantage.

· Experience in estate management, building maintenance, building related experience in consultancy or Managing Agent firms, preferably with a minimum of 1 year in the respective position/field.

· Diploma or Degree in building related disciplines (e.g., estate management, building maintenance, architectural, quantity surveying, civil/ structural/ mechanical or electrical engineering)

· Those without a building-related diploma or degree, and with relevant experience and expertise may also apply.

• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Produce weekly site progress reports and necessary submission
• Attend meetings, conduct site inspections on work progress to ensure quality control in accordance to meet authority requirements.
• To take on PE Assignee Supervision Role

• Degree in Civil Engineering or equivalent
• Good organizational and planning skills
• Effective communication and coordination skills and teamwork
• Able to work independently and in a team
• RE Registration with IES of Singapore