Responsibilities

· To coordinate with sales teams and course consultants on course information and enrolment matters

· To provide accurate course information, including funding terms and conditions to learners and corporate clients

· To ensure payments are collected

· To administer learner satisfaction surveys

· To maintain good working relationship with sales partners etc.

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Willing to work on weekends due to nature of operations

· Experionce in training or education industry is an added advantage

Job Responsibilities:

• Attend to feedback emails, ensuring thoughtful engagement and resolution-focused correspondence;
• Utilise system to check past feedback cases or create new feedback cases for the necessary staff to follow up;
• For cases not under TC purview, assist feedback provider to lodge feedback with authorities where necessary;
• Provide support to Estate team for feedback handling;
• Miscellaneous administrative duties on adhoc basis;
• Any other duties as instructed by your supervisor / HOD.

JOB REQUIREMENTS

• Able to handle high volumes of emails;
• Possess excellent and effective written communication;
• Be meticulous;
• IT savvy;
• To be stationed at Hougang Branch Office.

Working Hours either:

1. Morning Shift: Mondays - Fridays: 8am - 1pm, 5 days workweek OR
2. Afternoon Shift: Mondays - Fridays: 12pm - 5pm, 5 days workweek

Only shortlisted candidates will be notified.

• Responsible for the Account receivable and Account payable process and assist in month end closing within the required deadline.
• Data entry in accounting system SAP and filling of accounting documents.
• To assist in issuing invoices.
• Perform checking and matching of suppliers’ invoices, processing of staff reimbursement claims and making payment in accordance with finance guidelines.
• Update bank balance and cashbook on a daily basis.
• To assist in preparing of GST report on a quarterly basis, ensuring compliance with GST rules.
• Handling of customers/vendors/auditor enquiries whenever required.
• To assist in generation of consolidation reports, eg. Monthly reports, quarterly Business Analysis reports, Budget & Forecast etc.
• To assist in monthly cycle count, disposal and discard.
• Other ad hoc duties as assigned.

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full / Partial set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

Key Responsibilities: The Banquet Operations Executive assists the Manager in planning, organizing, and directing the banquet operations effectively, while maintaining the Club’s quality and standards, and ensuring customer satisfaction.

• Manage the setup of banquet rooms in accordance with client orders.
• Oversee and ensure the smooth and efficient operation of the banquet.
• Liaise with the kitchen during the banquet function.
• Maintain cleanliness and orderliness of buffet counters and other setups.
• Present menus and make recommendations to increase sales.
• Receive, write, and place food and beverage orders.
• Ensure prompt and accurate service of food and beverage.
• Provide orientation and brief the part-time staff.
• Assist other F&B outlets whenever required.
• Establish good guest relations and handle guest complaints.

Job Requirement:
· 2 years of relevant experience
· Self-driven and able to work independently
· Good communication and customer service skills

Jia Ying Community Services Society is a charity organization. Jia Ying has been appointed by the Ministry of Health and the Agency for Integrated Care as an active ageing centre serving seniors and caregivers.

The programme executive supports Jia Ying Active Ageing Centre in implementing active ageing programmes for seniors in the community. He/She will also assist in conducting outreach to seniors in the service boundary.

Our centres and sites are at Blk19 Hougang Avenue 3, #01-187, Blk 25 Hougang Avenue 3, #01-442, Blk 705 Hougang Ave 2, Blk 245 Hougang Street 22.

We are a rapidly growing retail and wholesale trade Company looking for a friendly and passionate Sales Support Executive. The ideal candidate will be able to supporting all operational functions of the sales cycle for key accounts with the team.

Responsibilities

- Provide Sales Team with operational and administrative support

- Conduct cycle count and stock take at external retail stores

- Ensure store visual merchandising is impeccable at all times

- Maintain showroom cleanliness

- Perform cashier duties

- Perform daily sales tracking and settlement of POS at the end of the day

- Change store’s design according to marketing activities

Requirements

- No experience required

- Strong interpersonal skills

- Must be able to utilize ERP system to support job responsibilities

- Willing to perform shift duties when required

Interested candidates can email to [email protected] for further information.

Job description

AR Billing

• To create new customer records and update existing customer records
• To generate invoices and send to Services
• To generate clients outstanding list for Services use
• To generate statements of accounts (SOA)
• To generate adhoc invoices, credit notes as needed
• To ensure all invoices, credit notes raised have proper approval, supporting documents and are saved on Sharepoint for complete document retention

AR Collection

• To post receipts for all the collections
• To ensure receipts are posted against bank statement on a weekly basis
• To ensure posting of receipts, banking and cash handling procedure are adhered by Services in accordance with Finance SOP and highlight to supervisors wherever necessary.
• To follow up with relevant agencies/departments/Services with regards to receipts
• To bank-in cheques physically at DBS bank branches, as needed
• To ensure no unposted receipts
• To update the list of unreconciled receipts (due to pending information)
• To perform clearing of customers open items on monthly basis before Ageing report is generated
• To carry out monthly debt collections procedures in accordance with the Finance SOP
• To coordinate on the preparation, review & approval of bad debts write off forms
• To manage the smooth functioning of AR collection, which includes liaising with Admins
• To address enquiries from clients, Admins and other stakeholders within 3 working days

AR Intercompany

To post Advanced Intercompany Journals (AIJs - Intercompany transactions) for

• Monthly charge out between Services (i.e. shared support costs, therapy services, payroll, etc.)
• Funding, disbursements, donations
• Expenses

Investments

• To fulfill requests from different internal stakeholders to raise AIJs

AR Donation

• To create cash sales records based on Community Partnership (CP) weekly reports
• To ensure receipts are posted against bank statement on a weekly basis for all HQ Bank accounts
• To prepare donation reconciliation (including donation in kind) on monthly basis
• To prepare IPC donation submission to IRAS annually

Other Responsibilities

• To provide necessary support during internal and external audit
• To ensure all supporting documents are uploaded on Netsuite, Sharepoint accordingly
• To take on any other adhoc duties assigned by the supervisors
• To propose changes to the AR processes to the supervisors
• To update the Finance SOP as and when the changes are made to AR process
• To brief the Service and departments on the AR process as and when required

The above activities are no means exhaustive and are subjected to amendment whenever is needed

Job Requirements

• Diploma / Degree holder in Accountancy or its equivalent
• Minimum 2 years relevant working experience in similar capacity
• Experience with Finance systems will be an advantage
• Meticulous, independent and organized
• Has a heart for social service and will uphold the Organizational values/care philosophy
• Good interpersonal and communication skills

The Senior Procurement Executive will be responsible for all procurement activities and vendor management of the Home.

Responsibilities:

• Lead purchasing projects and follow up with the sourcing projects (Tender, RFQ, negotiation and contracting).
• Source competitive suppliers in accordance with the Society’s requirements and ensure all purchasing are transparency, independently processed, properly reviewed and approved.
• Evaluate supplier’s performance and to negotiate in the best interest of the Society.
• Maintain close liaison with suppliers on quality and supply.
• Generate Purchase Order and GRN upon goods received or services performed.
• Liaise with vendor for delivery schedule.
• Conduct benchmarking exercise to evaluate industry trend and new supplier selection.
• Monitor cost and prices.
• Keep track of AIC Group Procurement awards and ensure compliance with terms and conditions.
• Ensure all control and purchasing activities are in compliance with policies & procedures for Procurement.
• Lead and liaise with auditor for internal and external audit.
• Perform annual vendor evaluation and submit report to Management.

Requirement:

• Degree / Diploma in any discipline.
• Min. 3 years of relevant working experience in Procurement.
• Good written, communication and negotiation skills.

JOB RESPONSIBILITIES

• Design and implement IT solutions, including hardware, software, and networking components;
• Manage and troubleshoot the organization's IT infrastructure to ensure optimal performance and availability;
• Install, configure, and maintain servers, workstations, and network devices;
• Collaborate with various Departments to identify and address IT-related issues;
• Implement security measures to safeguard the organization's data and systems;
• Provide technical support to end-users, addressing hardware and software issues promptly;
• Monitor system performance and implement improvements to enhance efficiency;
• Stay informed about emerging technologies and recommend innovative solutions to meet organizational needs;
• Create and maintain documentation for IT processes, procedures, and configurations;
• On-call support outside of regular business hours.

JOB REQUIREMENTS

• Diploma in Computer Science, Information Technology, or a related field;
• Certifications in these preferred: CompTIA A+, Network+, or Security+, Microsoft Certified: Azure Administrator or MCSA/MCSE, Cisco Certified Network Associate (CCNA), ITIL Foundation;
• Proven experience as an IT Engineer or similar role;
• Proficient in networking, server administration, and system integration;
• Strong knowledge of hardware, software, and security best practices;
• Excellent problem-solving and troubleshooting skills;
• Ability to work independently and collaboratively in a team environment;
• Excellent communication and interpersonal skills.

Only shortlisted candidates will be notified.

We are looking out for a Finance Executive (Vendor Bills, Accounts Payables & Fixed Assets) with a heart to serve at The Helping Hand. The role involves:

• Creating and maintaining vendor master list
• Updating vendors’ bank information in vendor master list
• Coding and inputing bills/expenses into Xero
• Reviewing and obtaining verification of bills from the respective department for appropriate documentation before payment
• Sending bills for approval
• Preparing and processing weekly payments
• Following up with vendors, other departments and end users on bill disputes and discrepancies
• Recording month-end accruals
• Journal posting such as reclass and vendor clearing
• Performing month-end closing of Vendor bills, Accounts Payables and Fixed Assets
• Maintaining pre-approved vendor list
• Balance sheet reconciliations for AP and preparing monthly Balance Sheet Schedules & Aged Payables listing
• Updating Fixed Assets schedule for additions and disposals
• Posting monthly depreciation
• Liaising with external auditors on audit queries pertaining to Accounts Payables and Fixed Assets
• Documenting financial processes and workflows pertaining to Accounts Payables and Fixed Assets
• Any other ad-hoc projects.
  

Requirement:

• At least 1 year of accounting experience
• Minimum Diploma in Accountancy from local Polytechnic or pursuing ACCA
• Analytical and meticulous with an eye for details
• Able to meet tight deadlines and work under pressure
• Able to work independently as well as in a team
• Good interpersonal and communications skills
• Savvy in using MYOB and XERO accounting systems
  

Job duties & Responsibilities:

• Opening & closing of the restaurant
• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the guest’s preferences.
• Staying attentive to the needs of guests in the dining area
• Serving of food & beverages to the guests
• Ensuring the food & beverage order is made correctly and looks presentable for guests.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Following food & hygiene standards with regards to the handling of food & beverages
• Performing duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
• Perform billing and cashiering duties when required.
• Cleaning and washing of bar & kitchen equipment and utensil.
• Other job duties that may be delegated from time to time etc.

Job Requirements:

• Ability to communicate in English, good communication skills and interpersonal skills
• High initiative and energetic personality
• Possess good working attitude with a passion for service and strong team player
• Ability to work in a fast-paced environment
• Knowledge of food safety and sanitation procedures

• Identify, explore and develop new business opportunities to achieve continuous sales growth and targets.
• Conduct market research and data analysis to identify potential clients.
• Establish good marketing and sales strategy to penetrate market and achieve sales target as well as to support retention of existing clients.
• Assess the effectiveness of the marketing strategy through feedback from existing and prospective clients.
• Set up meeting with potential clients.
• Manage and strengthen position with existing clients.
• Provide monthly sales report to management.
• Share feedback from existing customers or prospects with internal teams.
• Responsible for meeting sales plans and tracking individual client account’s monthly sales targets.
• Implement strategies to grow the sales revenue of existing clients.
• Establish and build a strong working relationship with clients.
• Provide excellent customer support and attend to all queries, issues and concerns raised.
• Promote the company image in a professional manner.
• Conduct competitor analysis to stay ahead of competitors.
• Work closely with team members and all internal stakeholders and adhere to processes to design and meet clients’ requirements.
• To achieve minimum monthly sales target.

Requirements:

• Preferably 2 to 3 years’ experience as sales associate in F&B industry.
• Preferably fluent in written and spoken Chinese/ English. (Good written and verbal communications skills in Chinese/English to maintain and develop good relationships with customers)
• Computer literacy in Microsoft Office.
• Demonstrated successful experience in making presentations and negotiating contracts with clients
• Diligent, initiative and result-driven.
• Independent with good interpersonal skills.
• Excellent presentation and negotiation skills.

Job Summary

We are seeking a dynamic and motivated Creative Design and Marketing Communications Executive to join our team at ITMA Services. This role is crucial in supporting our creative and marketing communications initiatives. The ideal candidate should be creative and proficient in graphic design tools and understand digital marketing platforms and social media channels.

Key Responsibilities

Graphic Design

· Apply a strong understanding of graphic design principles and techniques to create visually appealing assets for various touchpoints, including digital advertising, social media creatives, print advertising, and collateral materials such as flyers, brochures, and other publicity materials.

· Collaborate with media partners and supporting organisations to ensure timely delivery of ITMA's advertisement artwork and web banners, and to ensure they are placed according to agreed schedules.

· Oversee the adaptation of artwork for different purposes as needed.

· Manage and curate image galleries to maintain a comprehensive collection of visuals for the team's use.

Marketing Communications

· Support the Marcom team in facilitating the distribution of created content, including assisting in scheduling content delivery via email marketing (EDM), social media posts, and other relevant marketing channels.

· Update and maintain website information, including proposing and preparing the information for the timely updates on the website, to meet promotional milestones using Content Management Systems (CMS) like Sitefinity and Kentico.

· Support the execution and monitoring of offline and digital marketing campaigns across various channels, including Search Engine Marketing (SEM) and Search Engine Optimization (SEO).

· Assist in the promotion of online or in-person roadshows and launch events when required, including managing the invitations to the events

· Compile comprehensive reports to provide regular updates to senior management regarding the status and achievements of marketing initiatives and campaigns.

· Build and maintain an accurate and up-to-date database on Salesforce and ensure data integrity and compliance with GDPR and PDPA regulations.

· Provide exceptional participant support services before, during, and after exhibitions, including managing enquiries and onsite hospitality support in collaboration with our Official Travel Agent (OTA).

· Any other ad hoc tasks that may be assigned by the Head of Marcom department.

Pre-requisites:

1. A diploma, degree or relevant certificates in digital marketing, graphic design, marketing communications or a related field

2. Proficiency in design software such as Adobe Photoshop, Illustrator, InDesign, Premier, etc

3. Effectively bilingual in English and Mandarin will be a strong advantage

4. Prior experience in marketing, design or communications roles is preferred. This could include interships, freelance work, or full-time positions.

5. A strong design portfolio and marketing work is beneficial

6. Tech-savvy and familiar with the latest digital tools and platforms used in marketing and design

7. Ability to work collaboratively across departments

8. Willingness to stay updated with industry trends and adapt to new marketing techniques and tools.

Job Description

Volunteer Management

• Assist in the engagement of new/existing volunteers and external stakeholders (schools and corporate partners). Duties include providing volunteer events management support.
• Assist in the coordination of on-boarding process and training sessions for new volunteers, partnering schools and organisations.
• Maintain volunteer programme schedule and events calendar.
• Assist in matching volunteers’ skills with available roles, help volunteers understand their responsibilities and ensure compliance.
• Provide administrative support on volunteer related requests.
• Provide support and help to set-up for volunteer related activities and meetings including meetings on digital platforms.

In-Kind Donation Management

• Coordinate with donors and internal staff on the receipt of items.
• Prepare and issue acknowledgement letter to donors.

Administrative Support

• Assist in data collection, maintain proper filing system, including data management such as data entry.
• Work closely with Nursing department to coordinate the selection of residents for activity.
• Provide support to ensure the volunteer programme are conducted smoothly.
• Assist in any frontline service and management of volunteers as and when the need arises.
• Assist and support corporate events.
• Perform any other ad-hoc administrative tasks assigned.

REQUIREMENTS

• Minimum Diploma qualification in any discipline
• Able to work independently as well as in a team
• Relevant experience in working with volunteers will be an advantage
• Knowledge of other dialects will be an advantage to communicate with the residents
• Proficient in Microsoft Office application (e.g. Word, Excel, Outlook)
• Proficient in using Zoom and other virtual meeting application
• This is a Part-Time position, candidate must be able to work full day on Thursdays and Fridays, half day on Saturdays and Sundays.

Builds business by identifying and selling prospects; maintaining relationships with clients.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Contributes to team effort by accomplishing related results as needed.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

Applicants are required to read the job description for the role prior to applying and submit a curriculum vitae and a duly completed copy of the School's Job Application Form (downloadable from the school's website) to the email address: [email protected]. Kindly ensure that the position title is clearly specified in the job application form.

Only applications submitted using the school's job application form will be considered.

An exciting opportunity for the Facilities Maintenance Executive has opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

Position Requirements:

• At least 3 years of relevant maintenance of M&E systems and facilities operations will be advantageous
• Possess good practical knowledge in building maintenance with initiative and good analytical skills
• Ability to work independently as well as a team player
• Assist promptly in emergencies or as needed
• Be an active Emergency Response Team member
• Self-motivated and able to multi-task with attention to detail
• Good Workplace Safety and Health behaviour
• Communicate effectively with internal and external stakeholders
• Enthusiasm to work in a flexible and dynamic children-centric environment

Qualifications:

• Diploma or Nitec in Electrical Engineering or Mechanical Engineering
• Knowledge in Microsoft Office and equivalent Google suite apps
• Technical competency in AV Systems/Aircon/Electrical/Electronic/Fire Protection/Plumbing will be highly preferred
• Company Emergency Response Team (CERT) Certified

Further information about this position is available in the job description found in the AIS website at https://www.ais.com.sg/work-for-us-positions-vacant/

1. Builds business by identifying and selling prospects; maintaining relationships with clients.
2. Sells products by establishing contact and developing relationships with prospects; recommending solutions.
3. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
4. Contributes to team effort by accomplishing related results as needed.

Corporate Secretarial
• Board Meetings (Singapore) – full involvement in board meeting, including preparation of
relevant documents prior to the board meetings, attendance at board meetings and finalisation
of meeting minutes
• Corporate secretarial – draft relevant documents including board resolutions, SGX
announcements, statutory forms; complete filings as necessary
• Document Maintenance – maintain records such as minutes, resolutions, statutory forms,
company registers and other relevant documents
• Ensure Singapore listco complies with all relevant legislations, including Companies Act, SGX
Listing Rules, Code of Corporate Governance, etc.
• Liaise with external corporate secretary for AGM, EGM and other matters managed by external
corporate secretary
• Stay updated on developments that affect the company and advice the Management
accordingly, together with actions required
• Any other duties as may be assigned from time to time

Compliance
• ISO Management (Singapore) – Manage all ISO related matters, including acting as the
document controller, ensure proper control of documents and records, participating in internal
and external audits, managing processes and documentation, liaison with external providers
for audits matters, engagement with relevant departments to ensure processes are relevant
and updated, follow up with relevant stakeholders on any post-audit actions, communicate
updates to the company as and when necessary
• Legal policies (Group) – Assist to review policies, research on regulatory updates that affect
the company and provide updates as necessary, conduct periodic trainings on policies,
communicate regulatory updates to the Group on a periodic basis

• Licencing Matters – Provide support to licensing requirements such as license applications and
renewals, keep abreast with any changes to licensing requirements and provide timely updates
to relevant business units

Others (as may be assigned from time to time)
• Assist to review and negotiate contracts with customers and suppliers for the company and its
regional offices
• Assist with such other administrative tasks relating to contract management
• Assist to manage the company’s trademarks

Qualifications/Training:
• Possess a law degree from an internationally recognised institution
• Possess corporate secretarial certification from recognised institution

Experience/Skills:
• Minimum 2 years of experience in a listed company or managing corporate secretarial matters for
listed companies
• Experience in a law firm or as an in-house counsel with knowledge of contract terms preferred
• Experience in management of ISO standards, procedures and audits and internal controls, or
similar international standards
• Possesses good time management skills to meet tight deadlines and manage multiple projects
• Excellent writing and communication skills to communicate with colleagues from regional offices
• Strong business acumen to understand business goals and strategies in order to provide practical
advice
• An excellent team player with good interpersonal skills, proactive and
• Oranised, meticulous and conscientious individual, with a strong sense of responsibility and
initiative
• Self-motivated, willing to learn and take on new challenges

Responsibilities:

· Handle all phone enquiries.

· Ensure smooth operations at the Reception and maintain a high standard of service provided.

· Attend to members' enquiries and provide accurate information in an efficient manner.

· Address members' feedback.

· Neat and organised; proficient in administrative tasks.

· Ensure Main Lobby is neat and tidy and everything in order.

Requirements:

· O/A Levels or Diploma in any discipline.

· Well-spoken and possess a happy disposition and a can-do attitude.

· Passionate about customer service.

· Willing to learn and possess good work attitude.

· Able to multi-task and be a team player.

· Good interpersonal skills and proficient in English.

· Able to work on shifts, weekends and public holidays.

Responsibilities:

• Maintains, and manages the operations and reliability of the Club’s facilities and equipment
• Hands-on troubleshooting of any maintenance & electrical issues as and when required
• Assist the Manager to establish and monitor preventative maintenance processes
• Coordinates efforts with other members of the FM staff to optimize resources, maximize efficiencies and support cross-department needs
• Inspects facilities for needed maintenance work or views work orders, complaints and other requests for services received
• Liaise with contractors to ensure they provide services accordingly to quotation/contracts and agreements
• Monitor and review contractors' performance to ensure minimum system downtime, and improve contractors' standard of work
• Assist the Manager to prepare and submit monthly report, facilities budget, purchasing and cost control
• Diligent and strong attention to details
• Assist the Manager to follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management
• Responds to emergency situations as required
• May perform other related duties as and when assigned

Requirements:

• Candidates must possess at least a Diploma in Estate Management or its equivalent with at least 5 years of relevant experience.
• Knowledge of building operations and maintenance and related regulatory requirements. Prior experience in MCST and Country Club organisations will be advantageous.
• Team player with good interpersonal, analytical, presentation skills
• General knowledge of building maintenance, general carpentry, plumbing, electrical, audio systems and D.I.Y. building works.
• Proficient in MS Office and knowledge of reading architecture plans.
• Willing to work one weekend per month.

We're looking for a bubbly and independent individual to join our team.

The Creative Executive will be leading photoshoots, creating photos and videos to be posted on our social channels and assist in media outreach.

You are required to have a strong eye for composition and balance, with an exceptional passion for fashion photography, comfortably directing and building rapport with models and personalities on set to achieve your final vision. You think and move fast, yet pay exceptional attention to the finest of details. Reporting to our Creative Director, you will play a key role in bringing our brand to life through your photos and videos.

Scope of work:

• Create engaging content (photos, reels, videos, flat-lays etc) for social media platforms
• Execute photography and/or videography on shoot days
• Retouch and edit your own output with superior precision, paying rigorous attention toward product details (actual colours, creases, flaws) and model skin-tones
• Colour matching, ensuring the shot images are accurate to the actual product
• Be part of the planning for catalog and campaign shoots, including site recces and prop sourcing as needed
• Provide support to any ad-hoc duties as assigned.

Requirements:

• Expert proficiency in Adobe Photoshop & Lightroom
• Expert proficiency in either Final Cut Pro or Premiere Pro
• Experience in executing campaign and catalogue photoshoots
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• An ability to understand and translate the creative vision as directed by the creative director
• A highly developed eye with a natural finesse for balance and composition with a natural interest in fashion and visual communication
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient
• Ability to thrive in a fast-paced and fluid environment with professionalism, responsiveness, agility and composure under pressure
• Knowledge on content creation
• Copywriting
• Min 2 years experience in related field or Design school grads with exceptional portfolio

Plus points if you are:

• Familiar with Tiktok / Reels
• Familiar with the fast fashion scene in Singapore

Kindly send in your resume, expected remuneration & recent photo of yourself to [email protected]

We regret that only shortlisted applicants will be notified

You will be responsible for assisting the Creative Director with the brand's creative direction and business objectives to achieve targeted growth and meet sell-through rates. Reporting directly to the Creative Director, you will play an essential role in the growth and development of the brand to cater to the current consumer base and grow new market share.

Main Responsibilities:

• Generating ideas, developing and executing creative, memorable and meaningful brand campaigns and initiatives on all channels such as social media, website and showroom.
• Assist in managing partnerships, influencers, media/press and customer relations
• Managing social media platforms and planning of content calendar
• Monitor, research and prepare plans, trend reports, market movement & mood board under the direction of the Creative Director
• Work closely with the various teams to understand and align on consumer preferences and tastes
• Styling, casting and organising photoshoots
• Copywriting & uploading of product listings
• Support Creative Director with clothing designs, brand direction and other Ad-hoc projects when needed

You should be/have:

• Clear understanding of the brand and embodies our brand values
• Great passion for the brand and for fashion
• Understand the brand's design aesthetic and have good visualisation skills
• Meticulous, highly organised and pay great attention to detail
• Self-motivated and always keen to do better
• A problem solver who is able to come up with solutions that are scalable, practical, sustainable and cost-efficient
• Reliable, takes initiatives, follow-through in tasks and a strong sense of urgency
• A team player with a professional, positive attitude
• Proficient in Adobe Photoshop and Premiere Pro or Final Cut Pro
• Familiar with social media apps like Tiktok and Instagram
• Updated with global fashion trends and the local fashion scene
• May require travelling overseas from time to time but not on a regular basis

Qualifications & Experience:

• Fluent in English and Mandarin
• Fresh Graduates welcome
• Diploma/Bachelor in Fashion / Communications / Media / Business
• Singaporeans and PR only

The Marketing Executive at Chello is a dynamic and results-driven professional responsible for supporting the planning and execution of our marketing strategies. This role requires a combination of creativity and analytical skills to contribute to brand awareness, customer engagement, and sales growth. The Marketing Executive will collaborate with the senior marketing team to assist in the successful implementation of marketing campaigns and initiatives.

We are seeking a detail-oriented and proactive individual who thrives in a fast-paced environment. The Marketing Executive should possess a fashion background, project management skills, an aptitude for analytics, and a passion for achieving results. Collaboration with cross-functional teams, problem-solving, and a commitment to excellence are essential aspects of this role.

The Marketing Executive will play a crucial role in supporting the development and execution of marketing plans, monitoring performance metrics, and identifying opportunities for improvement. If you are a marketing professional with a passion for delivering impactful results and the desire to work within a creative and data-driven team, we invite you to join Chello and be a part of our marketing success.

Key Responsibilities

Strategy Development:

• Creative Support: Assist in infusing creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.
• Data Analysis: Support the use of analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

• Content Contribution: Assist in overseeing the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.
• SEO and SEM: Collaborate on analytical thinking for SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.
• Experimentation Support: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Collaboration with Creative Team:

• Graphic Design Support: Collaborate with the creative team to conceptualize and design graphics, visual content, and marketing collateral that align with the brand's creative vision.
• Content Ideation: Assist in content creation by providing creative input and ensuring that visuals and messaging align with marketing goals.

Brand Management:

• Creative Brand Expression: Contribute to the continuous evolution and creative expression of the brand's identity across all marketing materials.
• Partnerships and Influencer Collaborations: Support in identifying strategic partnerships and influencer collaborations that align with our brand's creative vision.

Qualifications:

• Diploma or Bachelor's degree in Marketing or a related field (Master's degree is a plus).
• Fashion or fashion e-commerce marketing background, preferably with at least 1 year of experience.
• Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.
• A strong understanding of fashion industry trends and consumer behavior.
• Exceptional creative thinking and a passion for developing innovative marketing campaigns.
• An analytical mindset, with the ability to derive insights from data.
• Strong communication, teamwork, and project management skills.

Responsibilities

Responsible for providing exceptional customer service to prospective and current students/parents and other stakeholders. This role involves handling inquiries, managing communication, and ensuring a positive experience towards chinese customers. The Customer Care Officer will act as the primary point of contact for all customer-related issues and support the school's mission of delivering outstanding educational services.

Customer Interaction

• Greet and assist visitors, students, and parents with a friendly and professional demeanor.
• Respond promptly to inquiries via phone, email, and in-person, providing accurate information about school programs, admissions procedures, and other services.

Communication Management

• Maintain clear and effective communication with parents and students, ensuring they are informed about school events, policies, and updates.
• Manage and update the school’s customer service database, ensuring all interactions are logged and followed up as necessary.

Issue Resolution

• Address and resolve concerns or complaints in a timely and empathetic manner.
• Attend to and resolve complex issues by liaising with the appropriate department or personnel.

Administrative Duties

• Manage queries (chinese language) on helpdesk and assist to resolve tickets directed to Customer Success.
• Support administrative tasks such as data entry, filing, and maintaining accurate student records.

Feedback and Improvement

• Collect and analyze feedback from students and parents to identify areas for improvement in customer service.
• Participate in training and development programs to enhance customer care skills and knowledge.

Requirements:

• Experience in a customer service or administrative role, preferably within an educational setting.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to handle sensitive and confidential information.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Problem-solving skills and a proactive attitude towards addressing issues.
• Friendly and approachable with a positive attitude.
• Commitment to providing high-quality customer service and contributing to the school’s success.

Working Days: 5.5 days per week

Location: Onsite

Benefits

- 21 days Annual Leaves per year

- 5 days Emergency leaves per year

- Child Subsidy Scheme: Employee discount – tuition & transport fee for kids studying in GIIS or any of its entities (based on school policy)

- Transport Facility provided across Singapore