Responsibilities:

- Ordering of Products, Unloading of Products and Replenishing of Products onto product racking.
- Ensure product prices are up to date and accurate at all time.
- Checking on expiry dates and shelf lives of products.
- Maintain and store products neatly.
- Perform daily housekeeping.
- Provide good service to customers at all times.
- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.
- Must be able to carry at least 5KG / 10KG of load.
- Able to stand for long hours.

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Responsibilities:

- Receive and tally goods according to delivery order/ invoice from supplier/s.

- Receive tallied goods into inventory system.

- Pick outlet/s ordered goods, scan quantity using PDA and import data from PDA into inventory system.

- Pack goods onto pallet to prepare for delivery to outlet/s.

- Report discrepancy such as shortages, excess and damaged stocks to superior.

- Ensure proper book-keeping of documentation for records and traceability.

- Perform quarterly stock take.

- Perform general housekeeping.

- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.

- Able to work independently and as a team in a fast pace environment.

- Able to do heavy physical work activities.

- Possess high integrity and strong commitment towards your job.

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;

• Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji Offices
• Establish project delivery standards and tracking policies and procedures that optimize the customer experience
• You will be customers’ Primary point of contact
• Customer Success Manager/Executive may gather feedback from their customers, study other customer success programs and analyze customers need to identify the best practices
• Customer Success Manager/Executive must establish policies the entire staff can adhere to so all customers receive the same quality of service
• Customer Success Manager/Executive must be well versed with company’s products
• You may be called upon to provide technical support to customers or to provide training on their products
• You may even require to help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans
• The Customer Success Manager/Executive will focus on educating our customers on the flexibility and capabilities of their software or products so customers are encouraged to continue using our services
• Regular communication with customers on our products new features
• Make our customers successful! Promote the Company’s services (enhancements / updates / new initiatives / maintenance) through the relationships you have nurtured

Are you passionate about the food industry? Eatz Group Pte Ltd, located at 1550, Bedok North Ave 4, Bedok Food City S489950, is seeking talented individuals to join our dynamic team. If you thrive in a fast-paced environment and are eager to contribute to our exciting culinary ventures, apply now!

Roles & Responsibilities

• Manage the full spectrum of monthly payroll processing and administration
• Support the recruitment process, including posting job advertisements and arranging interviews
• Maintain and ensure proper documentation of employee database and personnel files
• Perform general HR administrative functions, such as processing work passes and preparing appointment/confirmation letters
• Manage all insurance matters (e.g., vehicle claims, hospital and work injury compensation)
• Manage company vehicle matters (e.g., road tax, insurance policies, etc.)
• Monitor office supply inventory and maintain appropriate stock levels
• Prepare and submit monthly reports, government survey returns, etc.
• Perform full spectrum of office administrative duties, including receptionist duties and mail/courier handling
• Assist in organizing office events
• Perform other ad-hoc duties as required

Knowledge and Skill Requirements:

• Minimum NITEC or 3 years of relevant experience in HR/administration
• Proficient in MS Office applications, including MS Word, Excel, and ERP software
• Good communication, organizational skills, and multitasking abilities
• Ability and willingness to work with all levels of the organization as a team
• Able to speak Mandarin to communicate with Chinese-speaking only staff during meetings

Job Information:

• Pleasant working environment at Bedok Industrial Estate (take 17A rom Bedok MRT – 2nd last stop)
• 13th Month AWS
• Attractive remuneration commensurate with your experience and qualifications
• Many other benefits

To apply, please email your updated resume to [email protected] or WhatsApp it to 9857-9292, including the following:

• Expected remuneration
• Earliest availability
• Vaccination/COVID status

Please note that only shortlisted and successful candidates will be contacted. The remuneration offered will be commensurate with qualifications and relevant experience.

For faster response, please also do send your CV to 98579292 stating this advertisement (MCF - AdminHR)

Are you a social media maven who lives and breathes hashtags, engagement rates, and viral content? We’re looking for a Social Media Content Creator to join our team. If you have a keen eye for detail, a knack for storytelling, and the technical skills to produce engaging content for Social Media, come join us! 

Key Responsibilities:

• Create high-quality photo and video content for our social media platforms (Instagram, Facebook, TikTok, YouTube, and XHS).
• Plan, shoot, and edit engaging content that aligns with our brand identity and marketing goals.
• Design visually appealing graphics for social media posts, stories, and campaigns.
• Collaborate with the team to develop and execute creative social media campaigns.
• Stay up-to-date with social media trends and incorporate innovative ideas into content creation.
• Assist in brainstorming and conceptualizing new content ideas to keep our social media presence fresh and exciting.
• Monitor social media performance metrics and make data-driven adjustments to content strategies.

Requirements:

• Proven experience in photography, videography, and graphic design, with a strong portfolio showcasing your work.
• Proficiency in photo and video editing and design softwares such as Adobe Creative Suite, Capcut, and Canva.
• Solid understanding of social media platforms and their respective content requirements.
• Great storytelling skills and a creative mindset.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong attention to detail and a commitment to producing high-quality content.
• Good communication and collaboration skills to work effectively within a team.
• Familiarity with lighting, composition, and other technical aspects of photography and videography.
• Singaporeans and PRs only.

Bonus Points:

• You are a content creator yourself! 
• Proficient in written Chinese for content creation on the Xiaohongshu (XHS) social platform.
• Familiarity with SEO principles and digital marketing tactics. 
• A sense of humor and a love for all things digital.

If what you are reading interests you, come join our merry band of misfits! Interested candidates should submit their resume and any relevant portfolio work to [email protected].

• Perm
• Must have at least 3-5 years of experience processing payroll for different entities with at least 1000 headcount.
• Able to compute and process complex OT shift patterns / allowances.
• Strong knowledge of local payroll regulatory laws. 

As a Payroll Executive/Senior, you will oversee all aspects of the payroll process, ensuring accurate and timely payment to employees. 

Job Description

• Provide full scope of payroll processing for employees of different entities.
• Ensure timely processing and on-time salary crediting.
• Accurate submission of statutory monthly / yearly / periodic filings such as but not limited to monthly CPF contribution / ad-hoc IR21 / NS make-up claims / Maternity Leave claims / Enhanced Childcare Leave claims etc.
• Process monthly OT payment and reimbursement of staff claims.
• Responsible for billings and reconciliation of payroll accounts.
• Work closely with site managers and employees on payroll and billing queries etc.
• Oversee the Time Management System (TMS).
• Handle queries on payroll from internal and external auditors.
• Review and update Payroll policies and procedures to improve processes and controls and ensure compliance.
• Lead and coach Payroll Executive.
• Manage or assist in any other ad-hoc projects as assigned

• Diploma in the relevant trade
• Strong knowledge of local payroll regulatory laws
• Preferably candidates from labour intensive industries.  
• 3-5 years of payroll processing experience in an MNC.
• Proven experience leading a team of technicians and supervisors.
• Strong team player with the ability to work independently.
• Excellent interpersonal and networking skills.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

• Perm
• At least 2-3 years of retail leasing experience
• Experienced managing retail malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 2 to 3 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

How your day looks:

Compensation and Benefits

• Oversee the development and administration of compensation and benefits programs.
• Ensure competitive and fair pay practices.
• Manage the administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other employee benefits.
• Ensure accurate and timely processing of benefits enrollments, changes, claims and terminations.
• Liaise with benefits vendors and brokers to resolve issues and ensure optimal service delivery.
• Conduct benefits orientation and education sessions for employees.
• Maintain accurate records and documentation for all compensation and benefits activities.
• Serve as a point of contact for employee inquiries regarding compensation and benefits.
• Provide guidance and support to Senior Manager, People & Culture on compensation and benefits matters.
• Generate reports and conduct data analysis to support decision-making and strategic planning.

Performance Management

• Design and implement performance appraisal systems and mid-year reviews.
• Facilitate continuous feedback and development discussions.
• Develop succession planning processes to ensure leadership continuity.

HR Analytics and Reporting

• Use HR metrics and analytics to inform decision-making.
• Prepare regular reports on HR metrics and trends for the executive team.
• Continuously improve HR processes through data-driven insights.

Employee Relations and Compliance

• Manage employee relations issues and provide conflict resolution.
• Ensure compliance with labor laws and regulations.
• Develop and maintain HR policies and procedures.

Culture and Employee Engagement

• Foster a positive, inclusive, and high-performance work culture.
• Develop and implement employee engagement programs to boost morale and productivity.
• Conduct regular surveys and feedback sessions to assess and enhance employee satisfaction.

Talent Acquisition and Retention

• Assist in the recruitment and selection process to attract top talent.
• Develop retention strategies to reduce turnover and retain key employees.
• Implement effective onboarding programs to ensure new hires are integrated successfully.

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

Job Description

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our emerging clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

The Sales Engine is the next step in the evolution of our sales and service approach within Southeast Asia. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The Specialized Sales position will be responsible for a portfolio of clients (issuers and acquirers), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

Key Responsibilities:

• Contribute to achieving Visa Business Goals in alignment with corresponding countries’ strategies and priorities.
• Lead the business and relationship development with assigned clients, aligning objectives, priorities and resources.
• Serve as the primary business contact "Account Owner" for Emerging-Mass and High Potential clients, providing day-to-day support and executing sales initiatives.
• Collaborate with country teams to secure key deals and generate leads for emerging clients, according to market coverage.
• Understand the Financial Institution's business and payment strategy across all product platforms. Segment clients as Gold, Silver, Bronze in the Sales Engine to determine prioritization of engagements and delivery.
• Develop and execute business plans to increase sales volume and market share. Identify and pursue new business opportunities for emerging Clients.
• Foster productive relationships within the client organization and Visa, understanding their decision-making process.
• Expand existing relationships and partnerships through the selling of Visa products and services, utilizing a consultative sales approach.
• Proactively provide feedback and drive improvement of existing processes and activities.
• Ensure business continuity by responding to client's requests in a timely manner when a team member is out of office.
• Document opportunities and initiatives in Microsoft Dynamics in an appropriate, consistent and timely manner.
• Comply with internal controls, developing an understanding of Visa rules, policies, processes, and procedures.
• Continually review the payment landscape and recommend, develop, and implement new approaches to growing Visa's business.

About the Role:

The Solution Sales Executive will drive the market success of ServiceNow’s App Engine and Automation Engine products, which are central to our market-leading Service Management platform. This platform not only offers a single source of truth but also enables enterprise processes to operate with uniform information, facilitating seamless integration across various functions.

What You Will Do:

As a Solution Sales Exec, you will:

• Cover Asia – HK and SEA
• Develop and support territory strategies and planning to enhance vertical knowledge, improve account use case targeting, and refine execution approaches.
• Leverage your expertise in low-code development to help customers transition from manual, outdated processes to modern, digital workflows.
• Engage actively with customers to illustrate the value of digital transformation, aiding in the development of strategic roadmaps by collaborating with the broader account team and partners.
• Interlock with Solution Consultants (SC) & Specialist SCs to align on Capability Roadmaps, gathering and incorporating feedback to ensure agreement across teams.
• Coach Account teams on identifying opportunities within specialty solution areas and assist in managing the sales cycle.
• Tailor your time and efforts to meet the specific needs of the territory and account teams while celebrating collective successes.
• Promote and champion diversity and inclusion, contributing to an open and inclusive work environment.

THE CONTEXT _________

As the Senior Marketing Executive, and reporting to the Marketing Manager, you will be responsible for implementing effective marketing plans to promote and drive sales of our luxury Niche fragrance products across APAC Domestic Markets and Travel Retail.

The ideal candidate is a well-rounded marketing professional with experience in the beauty industry. He/She will support the Marketing Manager on the full spectrum of omnichannel operational brand marketing activations both in domestic and TR and working closely with Headquarters to contribute to the successful execution of brand-led initiatives.

YOUR IMPACT _________

Being the voice of brand and marketing partner for APAC markets, support brand growth, contribute to strategic marketing plans definition and implementation.

YOUR MISSION _________

VM Excellence:

• Be the regional project leader with Markets and HQ for all Visual Merchandising topics, Planograms implementation, VM plans for Boutique openings.
• Ensure that needs of the markets are perfectly captured, consolidated, and integrated in the global brand toolkits.
• Ensure all OCD are respected by Markets and that novelties highlighted are properly implemented on time (in-store maximization, in-store iconography)

SEA LEAD: 360 Trade/PR Management:

• Responsible for SEA market campaign planning - collaborate with markets and headquarters to plan and execute omni channel commercial and activation for launches/mega campaign.
• Consolidate, review and challenge market trade plans, monitoring results, providing key learning and recommendations.
• Responsible for the 360-degree management of trade activation and campaigns, track and analyze event ROI and share learning with commercial team.
• Ensure all Markets’ needs are fulfilled to make the most out of each launch, providing them with tailor-made trade tools and guidelines.

• Ensure smooth roll-out of activities, through effective communications between HQ and the Markets.
• Drives in-store events and counter activations, and coordinate with distributor markets to execute with excellence + supporting in facilitating corporate and brand events/ workshops.
• Work closely with Headquarters to develop PR & Influencer strategies and develop impactful media campaigns to deliver omnichannel O2O consumer experience.
• Consolidate PR outreach for all campaigns + Paid Media via Lefty / Radarly Platforms

Operational/Regional Communication:

• Be the interface between global marketing and markets to ensure promotional support (gift sets, gifts with purchase, products with purchase) are aligned with market needs.
• In charge of sending the weekly newsletter to Markets after consolidation with all regional parties.
• In charge of preparing the monthly newsletter to HQ.
• Competitor Activity Tracking / Price & Promotion monitoring on offline/online platforms.
• Any other ad-hoc report preparation.

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Acqua di Parma, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

We are looking for an experienced and strategic Enterprise Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers.

Responsibilities:

• You’ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software
• Drive new logo acquisitions to meet or exceed revenue targets
• Demonstrating / selling value to key stakeholders within the accounts
• Build a plan to maximize revenue and customer satisfaction within your accounts
• Create & articulate compelling value conversations with C-Level stakeholders also work in  alignment with inside stakeholders namely AE's, Customer Success, Implementations,  Billing, Support, deals teams etc.
• Close large, complex deals involving multiple executive level stakeholders
• Collaborate with and lead a larger cross functional team to the closure of large complex deals
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling
• Exceeding activity, pipeline and revenue goals on a quarterly basis
• Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline
• Analyse sales/metrics data from your accounts to help evolve your strategy
• Assist customers in identifying industry relevant use cases and educate customers to make a  strong business impact
• Develop long-term strategic relationships with key accounts
• Ensuring satisfaction within your accounts 

Job Descriptions:

• Handle and maintain AP & GL of the account.
• Responsible for month-end closing process.
• Process payments in an accurate and timely manner, filing and documentation with the payment vouchers.
• Ensure inter-company transactions and balances are reconciled.
• Assist to prepare GST report.
• Work closely with business units for smooth daily accounting operations.
• Liaising with suppliers or bankers when necessary for operation banking matter.
• Support in financial analysis, budgeting and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist in year-end audit preparation, tax computation and submission of all other statutory.
• Maintenance of accounting system.
• Assist in any ad-hoc assignment and reporting.

Job Requirements:

• Diploma/Degree/equivalent in Accounting.
• Minimum 6 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries.
• Work experience with audit consulatancy & Construction main-con.
• Good knowledge of MS Excel and Microsoft Navision preferred.
• Independent, a strong team player, meticulous, well organized.
• Meticulous, detail-oriented, independent, and accountable.
• Good communication skills required to liaise with internal and external parties.

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

Your Impact

You are involved in supporting the launch of our new HR system. You play a key role in the logistical and operational aspects of the implementation process.

Your Mission (Main Responsibilities)

Administrative Support

Assist with scheduling project meetings, taking minutes, and distributing agendas. Help maintain project documentation including plans, schedules, reports, and correspondence related to the system implementation.

Data Management

Support data entry efforts as part of migrating information from old systems to the new HR system.

Perform data checks or audits to ensure accuracy and completeness of information within the new system.

User Training Assistance

Coordinate training sessions by organizing venues, materials, and equipment.

Help with creating user manuals or guides for reference post-training.

Communication Coordination

Help in drafting communications regarding changes due to the new system launch.

Distribute relevant updates or instructional materials throughout different departments.

Technical Liaison

Provide initial troubleshooting support for basic issues encountered by users.

Escalate complex issues to the HR or IT department where necessary.

Reporting Assistance

Generate simple reports as needed post-implementation for various HR functions.

Assist with analyzing report data when requested by management.

k-ID is a trailblazing tech startup, specializing in providing advanced, privacy-centric tools designed to protect and empower kids and teens online. We have secured pivotal partnerships with key industry leaders in the gaming industry and are venture-backed by leading global VCs. We are poised for unprecedented growth and expansion in the coming year.

We are seeking an experienced and proactive Executive Administrative Assistant to support our executive team. The ideal candidate will possess exceptional organizational and communication skills, with the ability to manage multiple priorities and provide strategic support. This role is crucial in ensuring the efficiency and effectiveness of our executives, contributing to the overall success of the organization.

Key Responsibilities:

• Executive Support: Provide comprehensive administrative support to executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Strategic Partnership: Act as a strategic partner to executives by anticipating needs, preparing relevant materials, and providing insights to support decision-making.
• Communication Management: Handle incoming and outgoing communications, including emails, phone calls, and correspondence, ensuring timely responses and follow-ups.
• Meeting Coordination: Prepare agendas, materials, and minutes for meetings; assist in organizing executive meetings, board meetings, and other high-level events.
• Project Management: Lead and assist in the pre-planning and execution of special projects and initiatives as directed by executives.
• Information Management: Maintain confidential files, records, and documentation; ensure accurate and timely filing and retrieval of information.
• Relationship Management: Act as a liaison between executives and internal/external stakeholders, maintaining professional and positive relationships.
• Travel Arrangements: Organize and manage complex travel itineraries, including flights, accommodations, and transportation.
• Expense Reporting: Prepare and process expense reports, ensuring accuracy and compliance with company policies.
• Problem Solving: Anticipate potential issues and develop proactive solutions to enhance executive productivity and efficiency.

Minimum Requirements:

• Bachelor’s Degree in Business Administration, Communications, Human Resources or a related field
• 5 years of experience in operations, projects or related roles
• Proficiency in Microsoft Office & Google Suite
• Experience with calendar management over international timezones, travel scheduling and booking, and budgeting of events
• Excellent organizational skills, with attention to detail and ability to handle multiple priorities with minimal guidance

Preferred Requirements:

• Master’s Degree in Business Administration, Communications, Human Resources or a related field
• Proficient in collaboration tools such as Slack, Notion, Figma and meeting tools Zoom, Google Meets, etc
• Desire to work in an early-stage, fast-paced environment with a degree of ambiguity
• Excellent communication and collaboration abilities

Competitive Salary

• A competitive startup salary commensurate with experience and skills

Benefits Package

• Comprehensive benefits including health, dental, and vision insurance
• Employee Stock Ownership Plan (ESOP)

Professional Development

• Opportunities for ongoing learning and development.
• Exposure to multifaceted projects in a fast-growing industry

Innovative Culture

• A collaborative and inclusive work environment
• The opportunity to be a part of a company that’s making a positive impact on the online experiences of kids and teens

About the job

Reporting to the Shopping Experience Manager and Team Leader, you will be the liaison officer to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• Ensure IKEA Tampines Store is a friendly, safe and secure environment for all IKEA visitors and customers.
• Understanding and contributing to the department’s action plans and taking ownership on your part for deliverables.
• Being knowledgeable around customer shopping experience and the daily checklists to improve on the customer service delivery.
• Being responsible for the children’ safety and cleanliness in Smaland, and amenities such as 1st Aid Room, Nursing Room, etc
• Plan, co-ordinate and follow up on the IKEA Family activities and Children Birthday Parties in the store.
• Handling all customers’ queries or complaints professionally and improve customer service delivery to enhance customers’ shopping experience.
• You will record information, handle paper works and compile statistics, general housekeeping and other duties related to the job.
• You will be cross trained to other functions within Customer Relations (i.e. Checkout and Easy Buying) and support these functions when required.

Your profile

• You have strong communication and interpersonal skills with passion for children and people
• You are a committed and motivated team player, who is also able to work independently
• You are able to cope with stress and able to provide solutions for customers and operational issues
• You have good computer literacy, multi-tasking ability and enjoy being in a hands-on operation role
• You are able to commit to working both retail shifts during store operating hours, inclusive of both weekends and Public Holidays

About Us:

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 480+ Sleekers from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Main Responsibilities:

• Focused on the closing of large and complex accounting deals over mid-term sales cycles (2-6 months)
• Develop a deep understanding of the product and work in conjunction with internal teams to offer advice to customers.
• Develop complex pricing models through understanding the cost of delivering services in order to customize pricing for larger customers
• Work with multiple stakeholders within a company to close deals 
• Work closely with internal teams and provide detailed handovers to ensure a smooth onboarding process
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experience

• A minimum of 6 years working with external clients, with a proven track record selling complex products or services to mid-market or enterprise clients
• Has experience working with internal teams to develop custom pricing models for clients
• Has experience working with client’s legal/procurement teams to close deals
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Sales experience prospecting and qualifying leads
• Hubspot experience preferred
• Entrepreneurial mindset
• Always looking for ways and opportunities to improve the client experience
• Experience or/and background in Accounting is a must

• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture
• An environment that encourages innovation and the autonomy and freedom to apply your expertise

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Responsibilities:

• Work with our sales department to ensure procurement strategies support overall business objectives.
• Support product development with insights on procurement capabilities, material availability, and technological advancements.
• Collaborate closely with suppliers to co-develop innovative and cost-effective retail products.
• Do detailed studies for all our OEM products, listing specifications of components to materials used
• Standardize components where possible
• Work with our design department to customize packaging designs, installation manuals, technology names
• Work with our QC to ensure every batch of OEM products meets our high-quality standards and complies with regulatory requirements.
• Manage risks in the supply chain to ensure consistent product quality and availability.
• Drive cost reduction and efficiency improvements in the procurement supply chain process.
• Lead sustainability initiatives within the procurement of OEM products.

Requirements:

• Minimum Diploma or Degree in the mechanical engineering field
• Minimum 2 years working experience in a similar capacity
• Able to analyze information quickly and accurately
• Strong commercial acumen and negotiation skills

Job Responsibilities:

1. Develop new business accounts and maintain strong relationship with new and existing key clients for assigned verticals and customer segments
2. Develop and grow company’s products and services to achieve sales Key Performance Indicators throughout the year
3. Selling the Company’s suite of logistics and freight forwarding services including:

• Ocean and Air Import
• Ocean and Air Export
• Distribution and Warehousing
• LTL Transportation
• Cargo Insurance
• Customs Brokerage

4. Soliciting potential clients (sales leads) to establish rapport and arrange meetings including:

• Cold calling
• Scheduling of said meetings
• Meeting customers within your territory
• Issuing quotations and preparing bids to secure sales with customers
• Preparing and leading formal presentations for prospective customers, demonstrating services offered

5. Handle and follow up with all sales queries from customers and sales leads, including:

• Preparing sales proposals, tenders, requests for quotations
• Rate negotiation with agents/vendors
• Accurate recording of sales and quotation details
• Following up on severely delinquent customers, assisting the finance department with minimizing overdue accounts receivable balances from clients

6. Oversee all new business throughout the sales cycle including on-boarding, implementation, coordination, after-action reviews and profit variance analysis

Job Requirements:

• Min. Diploma in relevant course of studies
• Min. 2 years of relevant experiences in freight fowarding/logistics industry
• Possess good communication skills
• Proficient in Microsoft Office

Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;
• 
  

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.
• Open for junior and senior candidates

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the Service Excellence team for assistance.

Responsibilities:

-          Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

-          Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

-          Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

-          Collaborate with colleagues to achieve customer satisfaction targets.

-          Participate in training and development programs to continuously improve customer service skills and product knowledge.

-          Analyze customer feedback and provide insights to improve customer experience.

-          Develop and maintain a loyal customer base through personalized interactions and excellent service.

-          Update to Changi Airport Group QSM team for monthly QSM rewards submission for eligible employees

-          Steering and manage Customer’s experience both on line and off line.

-          Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc

-          Provide and upkeep service recovery protocol.

-          Effectively supervises the day-to-day operation/activities of the customer service team

-          Any other ad-hoc assignment as assigned by the Superiors

·       Diploma or Degree in relevant business related discipline

·       Proven track records in relevant role and responsibilities

·       At least 2 years’ experience in similar role

·       Strong written and oral English communication skills

·       Excellent customer-service orientation

·       Ability to communicate effectively with multi-departments and external stakeholders

·       Problem-solving skills and meticulous attention to detail

·       Good organisational and customer service skills

·       Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances