This position is an entry level to the audit profession, being supervised and reporting to the team leader of the audit engagement. We are committed to ethics, professionalism, and quality in our service delivery to clients. Our work culture emphasizes on team work, flexibility, empowerment, coaching, learning, sharing, fairness and positivity.

Specific responsibilities include:

1. Support team leader in the audit process to ensure tasks assigned are executed diligently in accordance with the requirements.

2. Provide timely update on job progress and follow through assigned tasks to completion.

3. Flag out issues to team leader timely to proactively seek for resolution. This includes consult when in doubt.

4. Produce clear and concise documentation of work done and diligently resolve review points raised by the team leader.

Technical skills and competencies to develop:

1. Accounting and Auditing standards, Singapore Taxation

2. Use of Excel for analysis and detection of errors and anomalies

3. Project management, planning and time management

4. Communication, presentation and writing skills

5. Exposure to a wide range of businesses to have a bird’s eye view on how the different businesses operates and the challenges faced

This position is a level transitioning from junior to senior role of an audit engagement. For more complex engagement, you will be one of the team members who can execute work competently and confidently with minimum supervision from the team leader. For non-complex engagement, you will have opportunities to take charge of the engagement for the entire audit process thus building your foundation to progress to the next level.

Specifically, you will:

1. Be a strong support to your team leader in the audit process to ensure tasks assigned are executed diligently in accordance with the requirements.
2. Provide timely update on job progress and follow through assigned tasks to completion.
3. To coach and lead junior staff to execute tasks efficiently and to uphold audit quality.
4. Flag out issues to team leader, manager or partner timely to proactively seek for resolution. This includes consult when in doubt.
5. Produce clear and concise documentation of work done and diligently resolve review points raised by the team leader, manager or partner.

Technical Skills and Competencies:

1. Accounting and Auditing standards, Singapore Taxation
2. Use of Excel for analysis and detection of errors and anomalies
3. Project management, planning and time management
4. Communication, presentation and writing skills

Job Responsibilities

1. Manage and organize all quality control inspection and lab testing activities in order to succeed in achieving objective and effective control.
2. Oversee internal calibration program.
3. Manage and organize the implementation and internal auditing of GMP and HALAL requirement.
4. Manage and organize external auditing of GMP, HALAL and second party audit.
5. To set quality standard and plan by determine acceptance criteria and control of non- conformities.
6. Oversee of product quality, safety, process performance and product performance.
7. To conduct investigations and trouble –shooting on production deviation and customer’s complaints.
8. Responsible to check and improve new release of Branch Manufacturing Report before and after production completed.
9. To conduct daily spot checks in production areas and warehouses.
10. To approve product release, sampling instructions, specification, test methods, and other quality control procedures.
11. Plan, organize, direct and run optimum day-to-day operation
12. Increaseproduction, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
13. Be responsible for production output, product quality and on-time shipping
14. Allocate resources effectively and fully utilize assets to produce optimal results
15. Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets
16. Stay up to date with latest production management best practices and concepts
17. To identify, propose and source consumables, equipment and machines related to Packing Plant and Quality Assurance.
18. To perform bulk inspection on incoming products and review on the product certificate of analysis based on the registered specification.
19. Keep up-to-date with the latest regulations applying to product compliance.
20. To keep track on the stability study report to ensure ongoing quality compliance of marketed products.
21. Accomplish any other ad hoc tasks and duties assigned by superior and management

Job Requirements:

· Must possess at least Bachelor’s Degree in Finance, Business Administration, or any field

· At least 1 year of relevant working experience

· Able to work independently and interact well with all levels of staffs

· Good numeracy, communication and interpersonal skills

· Good Computer literacy skills

· Monitor on sales information system and provide relevant business information on a timely basis

· Other ad-hoc duties and responsibilities as and when required.

1 Broad Function

• Assist the head of department in managing feedback, appeals and executing of organisational service initiatives.
• Assist the head of department to nurture and maintain a high level of service quality, tapping on innovation and creativity, towards organisational and operational excellence.

2. Responsibilities

• Responsible for managing feedback and ensuring service recovery. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Execute organisation-wide service quality initiatives and projects to continually improve service standards, as well as provide active support for training, working with stakeholders on training needs and materials.
• Prepare quarterly reports on service initiatives and progress, as well as preparing monthly reports on service performance indicators.
• Develop the service programme as part of the annual Quality Week such as service day and quizzes.
• Help to highlight areas of improvement from feedback management and suggest improvement in workflows and processes, working across the organisation to help ensure smooth delivery of care and service. These include use of quality improvement tools and working with stakeholders.
• Support and execute duties relating to service including, but not limited to, putting up abstracts/consolidating data for award submissions, national surveys, collating and analysing feedback.
• Any other duties assigned by the Reporting Officer.

Requirements

• Candidate must be able to start immediately
• Recognised degree, preferably in Business, Hospital Management or any other healthcare-related discipline.
• At least 3 years of experience.
• Experience in service quality and complaint management.
• Experience in healthcare management and administration is preferred. Experience in service industries will also be useful.
• Proactive self-starter with an analytical and creative mind.
• Good people, planning communication, systems thinking, writing and presentation skills.
• Good spoken and written English, and ability to speak and read another language will be preferred.
• Meticulous and organised, and able to manage multiple projects.
• Able to work autonomously and establish a strong internal network to ensure effective collaboration to achieve desired results.
• Proficient in Microsoft Office tools.

*Please note that this is a 6 month's contract*

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibilities:

• Coordinate and support clinical quality and safety programmes within the organisation.
• Play an active role in identifying, coordinating and participating with relevant departments in developing quality models, standards development, design and implementation of audits and risk management activities.
• Ensure accurate data collation and compilation for various clinical quality activities including clinical performance indicators.
• Provide support to QA and Clinical Services committees and continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Demonstrate management skills necessary to work effectively with internal and external stakeholders/partners across the system and work with teams across the hospital and institutions.
• Facilitate presentation of improvement efforts and ongoing measures of clinical processes to management to enable an effective learning environment.

Job Requirements:

• Possess a bachelor's degree from a recognized institution
• At least 3 to 5 years of relevant working experience in healthcare. Working experience in medical affairs and clinical governance is preferred.
• Excellent data analysis, communication, writing and problem-solving skills
• Exceptional interpersonal and people management skills
• Positive, motivated and able to perform under pressure

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Job Summary:

• Salary Range: Up $4,200 + VB
• Working Location: Ang Mo Kio
• 5 days working day

Job Responsibilities:

• Achieve monthly and annual collections targets
• Work closely with sales and service personnel to maintain good customer credit control
• Prepare weekly/monthly/quarterly credit control reports for reporting and credit control meetings
• Investigate and resolve queries and disputes relating to billing and outstanding invoices
• Maintain accurate and up-to-date customer profiles
• Evaluate credit applications and conduct regular credit review and risk assessment
• Liaise with solicitors on legal matters pertaining to recovery of delinquent accounts
• Contribute to the team effort by performing other job-related duties as required

Requirements:

• Possess experience in SAP is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia. One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

Credit Control Executive/Senior Executive

Roles & Responsibilities

• Provide effective support to ensure smooth credit control and administrative functions
• Perform credit assessment on existing/new customers, contracts and sales orders
• Monitors accounts closely to minimise credit exposure & risk
• Follow up with customers to ensure timely payment
• Handle collections for up front payment or payment to clear unpaid invoices
• Handle enquiries over telephone calls, emails, etc
• Liaise with customers, finance, operations and sales to resolve any issues that may arise
• Other ad-hoc duties as assigned by supervisor

Who we are looking for

• At least a Diploma holder or equivalent
• At least 2 years of experience in credit control / debt collection
• Good communication, interpersonal and problem-solving skills
• Ability to confidently and tactfully request for payment or work out a repayment plan with individuals/companies with unpaid dues
• Ability to work independently under pressure and multi-task in a fast-paced environment with tight deadlines

*This position is based in ST TPY Office.*

Job Scope

The Business Analyst is a functional expert on a specific business process as well as the applications automating these business processes.

The Business Analyst is mandated for maintenance of functional design in collaboration with:

• Business Enterprise Architect and/or Business Domain Expert when applicable
• Business key users for specific Applications (Cloud & non-Cloud)

And ensure that Applications delivered from DTIT development team or Cloud suppliers are compliant to the functional design.

Key Accountabilities:

- Ensure that the user acceptance test plan is available and published, drafted at the user requirement analysis phase and finalized at functional general documents step.

- Requests InfoSec team for conducting dynamic security test.

- Ensure user acceptance criteria systematically addressed in the IT testing scope.

- Performs user requirement analysis and creates/updates functional specifications, with the involvement of DTIT Business Domain Experts & Architects if required.

- Records new change requests and creates all related CRs required to carry out the initial request. Group change requests into master releases and ensure planning & execution.

- Classify and bring changes to CAB for validation.

- SOX/ABC governance compliancy.

- CR Analysis and impact assessment (when applicable, extended to multiple applications / cross domains impact).

- Coordinates cross-functional change request for his/her business domain.

- Data Integrity assurance.

- Ensures completeness of test cases.

- Responsible to define release content in collaboration with users.

- Executes functional tests.

- System integration test coordination for the whole end to end solution (for scope impacting multiple applications / cross domains).

- Functional incidents & problems resolution – Functional Subject Matter Expert.

- RTP requests & approval from business.

- For new releases & functionalities, ensures support training packages and training are performed, service criticalities and specificities, service level objectives and all stakeholders are identified.

- Management of PO/PR/contract setup/legal and supplier negotiation.

Requirements:

• Bachelor's degree in Electronics, computer engineering or similar
• 10 years in semiconductor field
• Expertise in software automation in semiconductor manufacturing.
• Expertise in SECS-GEM standards, Applied Material Cellworks or equivalent platform,
• Good knowledge in Advanced Process Control domain in semiconductor manufacturing.
• Skills on scanning, knowledge of equipment and tools in semiconductor manufacturing.
• English business proficiency
• Team-working, ability to work in a multi-cultural environment
• Availability for intercontinental travelling
• Ability to define and manage action plans and projects
• Microsoft office suite

• 5 days, Kallang, Manufacturing
• $6800 - $7200,AWS, variable performance bonus
• Good leadership skills

Job Responsibilities

• Lead and manage a team of quality engineers, technicians and line supervisors by providing necessary coaching and support on daily quality control activities as well as professional growth development in the department.
• Develop and implement quality assurance policies and procedures specific to products
• Establish quality control checkpoints at various stages of the production process to identify defects and non-conformities
• Conduct regular inspections and audits to ensure compliance with industry standards and customer specifications.
• Investigate root causes of quality issues and implement corrective and preventive actions.
• Work closely with production teams to address quality concerns in real-time and prevent reoccurrence on products with quality issues.
• Collaborate with the purchasing/sourcing team to liaise with suppliers to ensure the quality of raw materials and components used in assembly processes.
• Develop and maintain quality metrics and performance indicators to track and report on quality objectives.
• Train and mentor quality assurance staff to ensure competency and adherence to quality standards.
• Stay up-to-date with advancements in quality assurance techniques, regulations, and industry best practices.
• Drive a culture of quality excellence and continuous improvement throughout the company.
• Perform all other related duties as assigned by Plant Manager or General Manager

Job Requirements:-

• Bachelor’s degree in quality management, Industrial Engineering or preferably in Electrical & Electronic, Industrial, or Manufacturing Engineering.
• At least 8-10 years of experience in Quality Control manufacturing with at least 5 years in leadership roles with a track record of success in optimizing production processes and leading teams.
• In-depth knowledge of quality management systems (ISO 9001) and regulatory requirements (RoHS, REACH, etc.).
• Experience in root cause analysis, failure mode and effects analysis (FMEA), and statistical process control (SPC).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization.
• Able to perform in a fast-paced environment and meet deadlines
• Able to work well under pressure and handle emergency and stressful situations
• Positive mindset and Can Do Attitude
• Strong decision-making and people management skills

Interested applicants, please send your resume to [email protected]

You will be part of the Quality Service Department to handle appeals, feedback and enquiries related to public health issues. It is a fast-paced environment that would require the ability to manage multiple priorities at the same time.

You will be responsible for the following:

• Draft and/or vet reports and replies for feedback, appeals and enquiries to ensure that they comply with standard operating procedures and service standards;
• Handle service-related matters pertaining to the Public Health pillar;
• Handle difficult customers and effect service recovery where necessary;
• Track and analyse the volume, nature and trend of feedback and appeals received;
• Propose corrective actions, changes and improvements to processes so as to improve customer service and satisfaction

Requirements:

• Keen interest in environmental public health
• Excellent communication and interpersonal skills
• Excellent writing skills
• Strong leadership skills and a good team player
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Quality-Service-Department-_JR-10000031241

Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

• Understand customer complaint of the memory component failure
• Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
• Perform bench level analysis including initial data image analyis/examination
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Work with the appropriate engineering teams (e.g., PE, PYE) to perform detailed fault isolation when electrical failure has been confirmed
• Summarize findings and submit for physical failure analysis (PFA).

Provide FA Reports for Micron Customer Facing Team for Communication to External Customers

• Summarize analysis at electrical and physical level into customer friendly formats.
• Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: WFMS/GDM) for Root Cause and/or Corrective Action and a containment plan
• Identify potential risk to external customers
• Communicate with respective BU (Business Unit) on potential impact to customers
• Communicate FA updates through interim reports or during scheduled meetings with the customers.
• Provide formal FA Report with findings

Sustain Knowledge of Device Capabilities and Characteristics

• Keep up to date with latest Fab/ASM process technology
• Understand datasheet specifications for each device and the differences from previous technode.
• Comprehension of qualification data and potential impact to customer operation
• Stay up-to-date on common customer applications and usage model
• Partnering with customer support team to resolve ongoing customer issues

Role & Responsibilities:

Your main responsibility is to coach, direct, and guide the principals and centres in meeting the different criteria of the Singapore Preschool Accreditation Framework (SPARK).

• Assist in the training, coaching, and mentoring of Centre Leaders and Educators to effectively implement quality teaching and learning approaches, and to establish excellent learning environments within the centres.
• Plan, evaluate, and provide guidance to centres in meeting SPARK Full Assessment and Development Visit criteria. Prepare reports and action plans to enhance their performance.
• Conduct thorough audits of all Star Learners Preschools to ensure consistent implementation of the Literature-Based Curriculum. Share detailed reports of the audit findings with the centres and suggest recommendations for improvement.
• Conduct classroom observations to gather valuable data and insights. To ensure that the quality of teaching and learning is maintained at a high level.
• Create and deliver training and coaching programs that align with the requirements of SPARK criteria.

Requirements:

Education & Experience

• Minimum Bachelor in Education/Early Childhood Education or higher
• Minimum 2 years of ECE teaching experience
• Minimum 2 years of visionary & curriculum leadership in EC setting
• Minimum 2 years of experience in mentoring and/or coaching in EC setting

Knowledge, Skills and Attributes

• Well-versed in the regulatory frameworks and standards governing early childhood education in your region, such as SPARK, to ensure compliance and quality assurance.
• Have Analytical and problem-solving skills to analyze complex data, identify gaps, and develop targeted solutions to improve quality and performance in preschools.
• Flexibility and adaptability: You should be adaptable to changing situations, open to learning, and able to adjust your coaching and training methods to meet the unique needs of each preschool and teacher.
• Excellent communication skills: You should have strong interpersonal and communication skills to effectively communicate feedback, provide coaching, and collaborate with stakeholders, including teachers and principals
• Passion for education: A passion for education and a commitment to improving the quality of early childhood education are essential attributes for a preschool quality principal.

At Star Learners, we’ve been providing the highest standards of care and education for our children since 2003. Our literature-based curriculum goes beyond literacy, focusing on 21st century skills like critical thinking, collaboration and communication. As one of Singapore’s largest wholly-own private childcare brands with 43 centres island-wide, we prioritise quality, accessibility and affordability through the Partner Operator scheme. Our commitment extends to the professional growth of our early childhood educators. Join us at Star Learners, where we’re not just shaping futures, we’re raising heroes of tomorrow.

• Minimum Degree in IT from a recognized polytechnic/institution with 3-5 years of working experience in relevant work area.
• Experience working on Control M Job Processing; preferably Version 8/9.
• Experience in using Control-M utilities for AS400, Mainframe, Open system (Unix and Windows) platform.
• Good communication and collaboration skills working with Operations/Technical/Production support teams.
• Proficient in using MS Office Suite of products.
• Good Analytical and problem-solving skills.
• Operations support and monitoring.
• Proven ability to work independently and under pressure.
• Willing to extend work on weekends as and when required.
• Team player with good interpersonal skills

Job Title: QA Engineer

Location: 970 Toa Payoh North, #03-06/07/08, Singapore 318992

Job Type: Full-time

About Willowmore:

We are a centrally located start-up technology company, specializing in Smart Access Digital Locks and we are currently experiencing strong growth. As the company scales, we are looking to hire within our Operations Department and find someone who can support us through our next phase of development.

Job Summary:

We are seeking an experienced QA Engineer specializing in electronics solutions to join our team in Singapore. The ideal candidate manages testing activities of products and providing assurance that the quality of hardware manufactured and delivered to our customers is compliant to the standards as specified. The role will also require candidate to manage manufacturers including product delivery (import and export), to and from manufacturer and customer.

Responsibilities:

· Define test strategy and test plan, create tests cases based on requirements and design documentation. Ensure requirement traceability and complete coverage.

· Approving manufacturing process proposed by manufacturers as well as review and approve testing done by manufacturer.

• Perform product qualification test (end to end) to ensure that product is completely error-free and in line with requirements.
• Ongoing review and reporting of products performance by end customers as gathered by our systems, including detailed analytics of logged errors and performance in our database.
• Proactive ability to troubleshoot, recreate errors found in the field and recommend appropriate fixes
• Ensuring products manufactured meet all the required certifications in respective regions.
• Analyze logs report from manufacturer to investigate test and production defects, report incidents using a defect management tool, and monitor them until they are resolved.
• Produce documents related to testing including test report and release notes etc.
• Be the main contact with manufactures and manage them delivering what Willow more requires.
• Automate test to make them reusable.
• Liaise with internal Engineering Teams (Firmware/Application Development/Back End Server team) to ensure they deliver their respective pieces to ensure Product can go into service as intended when intended.
• Manage end to end logistic from supplier to customer (DO, BoL, COO)

· Provide technical & operations support to customers should service performance be required

· Manage technical product specification and updates.

· Manage Product training and documentation associated with Hardware and how to use it.

· Review results and deliverables of continuous firmware, application and software testing to enable product to be successful used by end customers

Requirements:

• Degree in Firmware/Electrical / Electronics / Computer and/or IT.
• 5 years or more working experience, prefer in manufacturing environment
• Experience with complicated system testing involving both hardware and software in related field, preferably within the industry parameters of Willowmore
• Experience with defect management system is desirable.
• Leadership, self-motivation, proactive and strong relationship building skills
• Demonstrated ability to lead and control manufacturers to deliver what is required
• Hardworking, willing to learn and able to pick up skills quickly.
• Fluent proficiency in Mandarin written and spoken.
• Knowledge of Bahasa desirable.
• Ability to identify and solve complex problems, spot opportunities and work in support of other teams such as technology and sales team.
• A strong desire to promote and implement positive change within the business processes.

At Willowmore, we encourage and foster innovation and a continuous improvement culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a highly motivated and results-oriented individual with a passion for operational excellence, we invite you to join as QA Engineer at Willowmore Pte. Ltd. Please submit your resume detailing your relevant experience and qualifications, to [email protected]. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Responsibilities:

1. Implement and manage surveys to collect customer feedback on service satisfaction.
2. Analyze survey data to identify trends and areas for service quality improvement.
3. Collaborate with teams to develop action plans based on survey findings.
4. Monitor key performance indicators (KPIs) related to service quality and report to management.
5. Conduct root cause analysis of service issues and recommend corrective actions.
6. Evaluate and refine survey methodologies for relevance and effectiveness.
7. Provide guidance and support on service quality to internal teams.
8. Stay updated on industry best practices and trends in service quality management.

General Responsibilities:

• Manage feedback and related administrative tasks.
• Represent the organization in events and committees as required

Requirements:

• Degree, minimum 4 years of experience in customer/client servicing or feedback management role. (Experience in healthcare or hospitality sector is a bonus)
• Excellent writing and interpersonal skills.
• Proficient in Microsoft Office.

Interested applicants, please send in your detailed resume in MS Word format.

We regret only short-listed candidate will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

Production Controller;

• Min NTC/ITC/Diploma in technical qualifications.
• Min 5 years of manufacturing experience in electronics & mechanical environment.
• Internal liaison with engineers, buyers, production & sub-contractor in meeting operational needs.
• Knowledge of both electronics/mechanical components.
• Experience in material kitting and shortages.
• Knowledge of PCBA, Testing, Assembly & Testing production processes.
• Provide leadership in ISO 9000 quality management system.
• MS Office proficiency.
• 5-day work week (8:00am to 5:30pm)
• Bilingual
• Location; Toa Payoh
• Salary S$2,700 to S$3,500 pending experience and knowledge.

Key responsibilities:

• Be the voice of the customer for quality and any other post-sale technical issue within Micron factories;
• Handle customer factory audit requirement
• Provide technical or operational quality issue resolution support to customers
• Lead critical customer quality improvements/projects/initiatives related to factories that can improve quality and customer satisfaction
• Ensure customer requirements are reflected in processes, procedures & standards
• Drive quality-related proactive and reactive communication
• Track, update & close all customer action items (AI) on time
• Work closely with the customer to resolve their key care-about
• Lead for quality scorecard tracking and improvements
• Run, schedule and lead quality engagements
• Communicate/track and close customer quality processes requirements
• Work with different internal teams to ensure robust, closed-loop on customer requests/ requirements
• Close collaboration with internal teams on the 8D problem-solving process to prevent reoccurrences

CQE Performance & Behavior Expectations

• Demonstrates leadership, pro-activeness, assertiveness and accountability
• Demonstrating intellectual curiosity to fully understand customer experience associated with quality issues identified is a key attribute to the success
• Team leadership- influencing, relationship building, customer focus, efficiency, and self- development
• Strong interpersonal skills at different levels including executives
• The ability and able to travel when required; travel required (about 10%)

Preferred:

• Familiarity with semiconductor fabrication and packaging technologies, device physics, quality and reliability fundamentals
• Good knowledge of SSD quality related items such as SSD test, production, IQC, RDT, QPA,
• SSD production troubleshooting and failure analysis experience
• Good project management
• Customer facing experience and SSD production process experience are preferred
• A high degree of shown self-initiative and ability to think and act independently
• Excellent English verbal, written communication skills, and presentation skills
• Outstanding multi-tasking and problem-solving skills
• Work under tight timeframes, prioritize exciting activities and strive for results is a must
• Collaborate with multi-functional teams to understand needs and translate them into actionable plans, work, and resource requirements
• Optimally interact with a wide range of personalities and handle conflicts in priorities

KEY ROLES AND RESPONSIBILITIES

• Develop, implement, and maintain document control processes and procedures in compliance with ISO 9001, and other quality system requirements
• Implement processes and system to cover key areas not limited to: Storage file management, Indexing, Version control, Doc check in and out, Security/Access, Archiving Rules and Auto doc num generation
• Manage the development and revision of controlled documents, ensuring all changes are approved by the appropriate personnel in a timely manner
• Maintain the master list of controlled documents, ensuring all documents are properly labeled and stored.
• Distribute controlled documents to authorized personnel, maintaining records of distribution.
• Train new employees on document control procedures
• Investigate and resolve document control non-conformances.
• Perform audits of the document control system to ensure compliance.
• Update document control procedures as needed.
• Generate reports on the status of document control activities
• Maintain confidentiality of all company information
• Adhere to all safety policies and procedures
• Coordinate with other departments to ensure all relevant documents are under control
• Plan and conduct meetings with stakeholders and presentations related to document management.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in business, engineering, or related field
• 5+ years experience in document control or a similar role
• Working knowledge of quality management systems (ISO 9001)
• Experience with project management software, such as Microsoft Project
• Proficient in SharePoint is preferred
• Proficient in Microsoft Office, Adobe Acrobat, and Docusign
• Familiarity with records management principles

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Proficient in the use of SharePoint, Microsoft Word, Excel and PowerPoint and ability to learn other job-related programs and software.
• Detail oriented individual with proven ability to work independently and as part of a team to prioritize work, multi-task and get results.
• ·Excellent Interpersonal and communication skills

Key Highlights:

• Starting salary from $3,500 + Allowance + Performance Bonus

• New headcounts as part of business expansion plans

• Career advancement opportunities

Job Scope:

• Conduct full range of audit for listed companies and SMEs, both in Singapore and overseas, from planning to completion, monitoring the engagement progress against budget and timeline

• Develop good problem-solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation

• Promote positive team work - coach junior employees, share learnings, understand how own work impacts others

• Attend client meetings, contribute by supporting senior team members

• Other ad-hoc duties as assigned by Supervisor

Job Requirement:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 1-2 years’ relevant experience with large/mid-tier international accounting firms

• Proactive, committed and able to work under pressure

• Possess initiative and the ability to work independently

• Team player

For interested applicants, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

EA Licence No.: 16C8261 | EA Personnel: Tan Jessie | EA Personnel Reg. No: R1879285

As a Quality Management Systems (QMS) Engineer, you will be responsible for driving improvement in Micron Singapore Backend (MSB) QMS performance. You will be involved in leading the quality programs on Failure Mode and Effect Analysis (FMEA), Measurement System Analysis (MSA).

Responsibilities and Tasks

• Represent MSB on the assigned quality programs in collaboration work with Backend Operations network and Global Quality
• Lead and ensure quality program performance to the planned schedule, scope and result.
• Plan and schedule quality program timelines and record achievements using appropriate tools.
• Provide program performance updates periodically with communication across functional groups.
• Lead and control program changes including scope, plan, business rules, policies and procedures.
• Work with the program teams to identify project risks and evaluate solutions.
• Serve as Local Subject Matter Expert (SME) for assigned quality program.
• Excellent verbal and written communication skills and the ability to present data in large meetings
• Proven ability to coordinate efforts across a variety of groups.
• Working knowledge of Assembly, Test or Module/SSD processing
• Strong data analysis and computer skills
• Proven ability to organize and prioritize multiple tasks effectively
• Proven ability to make sound, informed decisions
• Proven ability to lead and coordinate meetings
• Working knowledge of Statistical Process Control, Process Control System, Kepner-Tregoe methodologies, Lean concepts, 8D problem solving, and other quality and statistical methods and tools will be advantageous

Job Description

• Attend and respond efficiently to calling customers regarding their carpark enquiries/feedback/ complaints.
• Obtain and evaluate all relevant information to handle car park cases either operationally or technically.
• Checking and monitoring of CCTVs for discrepancies, system issues, or occurrences.
• Document all call information according to standard operating procedures.
• Perform investigations and process refunds for customers
• Assist the team on ad-hoc duties and administrative tasks related to Control Centre.

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level.
• Basic computer skills
• Able to work rotating shifts, Sundays / Public Holiday

Project co-ordination and planning with sub-contractors and suppliers;

· Attending site meetings occasionally and handling clients’ requirements;

· Preparing and formalizing work orders and subcontract agreements/ variation orders/ final accounts;

· Monitoring and keeping records on all variation orders in the project;

· Settlement of project final accounts with clients;

· Evaluation and certification of sub-contractors’ progress payments;

· Evaluates subcontractors’ works and recommends payments;

· Liaises with consultant’s Quantity Surveyor for contractual requirements;

· Performs other ad hoc duties as assigned.

· Responsible for measuring quantities and taking off

· Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments

· Prepare tender and contract documents, including bills of quantities with the architect and/or the client.

· Undertake cost analysis for repair and maintenance project work

· Assist in establishing a client’s requirements and undertake feasibility studies

· Perform risk, value management, and cost control

Job Requirements:

• Degree / Diploma in Constructions Building or its equivalent
• Ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Description

The Head of Export Control and Sanctions APAC will be heading the "Center of Competence APAC" which is responsible for the operational execution of applicable export control and sanctions laws and regulations in the entire APAC region.

In this role the incumbent will:

• lead a team of eight Export Control and Sanctions Managers.
• implement an Internal Compliance Program (ICP) for Export Control and Sanctions in the APAC region, including the implementation of global Policies and Standards.
• be responsible to analyze and advise on all business transactions of the APAC region (all Group Sectors) concerning Export Control and Sanctions restrictions.
• advise senior and top management concerning APAC export control and sanctions issues, execute operational audits on APAC legal entities, advise on remediation measures and be responsible for the respective risk reporting for the region.

Job Requirements

• Master Degree or equivalent (preferred Economics or Law) + 5 years of relevant professional experience; alternatively 15 years+ of relevant professional experience
• Long-standing experience in export control and sanctions management
• In-depth experience in risk-management
• Experience in the analysis of business processes and the design of compliance frameworks
• Leadership experience
• Experience in forming and building up teams.
• Intercultural skills

Singapore's premier business daily, The Business Times, is looking for a Quality Assurance (QA) Developer to design and implement testing processes for our web and mobile applications. As a QA Developer, you will work closely with our development team to ensure that all of our digital offerings provide a seamless and bug-free user experience.

Key Responsibilities

• Develop, implement, and maintain manual and automated testing processes for our web and mobile applications.
• Collaborate with developers and product managers to understand requirements and develop comprehensive test plans and test cases.
• Execute test cases (manual or automated) and analyse results to report any deficiencies and bugs to the development teams.
• Contribute to continuous integration and continuous delivery (CI/CD) pipelines to ensure efficient deployment of quality code.
• Participate in design and code reviews, with an eye towards optimising for testability.
• Stay abreast of the latest QA methodologies and tools, as well as updates in web and mobile platforms.
• Maintain documentation of test plans, reports, and process improvements.
• Ensure compliance with industry standards and regulatory requirements.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proven experience as a QA tester or similar role, with a strong understanding of software QA methodologies, tools, and processes.
• Experience with automation testing tools (such as Selenium, Appium, or Jest) is highly desirable.
• Familiarity with Agile frameworks and regression testing is a must.
• Strong knowledge of both web and mobile testing, including responsive design principles and cross-browser compatibility issues.
• Excellent troubleshooting skills and attention to detail.
• Proficiency in scripting and/or programming languages relevant to automating tests.
• Effective communication skills to document findings and convey complex ideas concisely.
• Ability to manage time effectively and handle multiple projects simultaneously.