Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Job Scope:

• Issue daily wholesales delivery orders.

• Calculate return for wholesales delivery order & issue wholesale invoices.

• Monitor bank receipt from bank statement.

• Follow up with outstanding payment.

• Arrange cheque collection & bank deposit.

• Issue tax invoices for cake orders & vouchers.

• Assist in monthly intercompany billing.

• Ensure completeness of sales transactions recorded (Receipt voucher & journal voucher).

• Prepare pivot tables for bank statements for retail sales.

• Verify & review invoices before payment processing.

• Ensure invoices are properly recorded in the accounting system.

• Ensure payments & reimbursement are processed timely.

• Perform payment reconciliation for all payment methods.

• Verify new supplier’s bank details & circulate for managements’ approval.

• Assist in preparing some petty cash payment.

• Monitor expiry date for lease agreement.

• Follow up with relevant department for new lease agreement.

• Ensure new lease agreement are taken up & old lease agreement are written off.

• Calculate & prepare monthly lease asset depreciation & finance interest.

• Maintain bank reconciliation & account receivable schedule.

• Maintain schedule for lease assets, lease liabilities & accrued interest.

• Prepare schedule required by auditor & management.

• Perform month-end financial closing according to company’s reporting timeline

• Assist in annual finance audit.

Job Requirements:

• Diploma/ Degree in Accountancy or an equivalent professional certification.

• Min. 3 years of relevant working experience.

• Good knowledge of APAC software.

• Singaporeans/ SPR Only

• Age below 50years old

• Female only

• Able to work on weekends (1 full day & 1 half day per month)

• Comfortable to work in Jurong area

• Proficient in Microsoft Office (Excel & Word)

• Strong attention to details, accuracy in data entry.

• Able to work independently.

• Good time management skills & ability to meet assigned deadlines.

• Effective communication skills to liaise with internal & external stakeholders.

Benefit:

Annual Leave 10 days, add one one day every completed one year, up to 14 days

Medical Leaves

Off in lieu 0.5 day for that worked full day Saturday

Role:

• Providing purchasing services in adherence to established purchasing procedures.
• Promptly notifying Technical Superintendents of any purchasing-related issues.
• Managing the computerized purchasing program.
• Carrying out additional tasks as assigned by superiors.
• Demonstrating familiarity with and adherence to the Company’s Management System.
• Efficiently implementing the Company’s Management System.
• Actively contributing to the development or modification of procedures.
• Advocating and supporting initiatives for continual improvement.

Requirements:

• Relevant education or equivalent training and experience.
• Proficient in communication.
• Familiarity with computer programs.
• Openness to learning and embracing new systems and ideas.
• Strong communication skills and the ability to collaborate within a team.

What You'll Do:

1. Perform processing of electricity supply applications
2. Monitoring of performance statistics
3. Preparation of supply applications performance and remittance report
4. Perform tagging of tenant meters
5. Raise refunds for service quotations
6. Check and issue service connection quotations
7. Issue payment acknowledgement letters
8. Liaise with LEWs, customers and SPPG on supply application matters
9. Attend to customers, LEWs and Principals’ enquiries via letter, email and verbal correspondences
10. Coordinate and attend meetings with customers, LEWs and Principals.
11. Assist in special projects assigned
12. Any other ad-hoc duties assigned by the Head of Section

What You'll Need:

1. Diploma in any discipline from a local Polytechnic with at least 2 years of relevant experience
2. Possess strong analytical & problem-solving skills with a positive customer-oriented mindset
3. Ability to communicate clearly and effectively
4. Ability to work independently with minimum supervision
5. Proficient in MS Office applications
6. Ability to handle stress and work under tight timeline

What We'll Provide:

1. You will work in teams that thrive on collaboration for outstanding achievements
2. You will contribute to the success of upholding our world-class network reliability and drive sustainability
3. We have regular wellness programmes to promote healthy living

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

What you will be doing:

Hubble is looking for a dynamic Enterprise Sales Executive (Individual Contributor- Hunter Role) who has the talent & ability to generate new business (new logo acquisition or expanding in existing client base). They should have a consultative sales approach and a successful track record of engaging and closing Enterprise segment/Large Enterprise clients with polished presentation & product demo skills. This person must demonstrate all the behaviors associated with a high-performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers. You’ll:

• Drive sales engagements to exceed activity, pipeline, and revenue goals every quarter.
• Build a Sales plan to maximize revenue and customer satisfaction within your accounts/ territory. Analyse sales/metrics data from your accounts/ territory to help evolve your strategy & execution.
• Become the resident expert on the Hubble platform and sell our cloud-based software suite to new or existing clients (new opportunities).
• Educate & wow customers by demonstrating Hubble’s software and prescribe relevant use cases that will deliver strong business impact.
• Demonstrate value to key stakeholders. Confidently engage different stakeholders, negotiate win-win agreements and close large deals.
• Align with inside stakeholders, including Customer Success, Marketing and Product Management teams.
• Develop long-term strategic relationships and ensure satisfaction with Key accounts.

What we need from you:

• Three (3) years or more in Enterprise B2B software sales with at least Two (2) years of experience selling SaaS products to C-Level, Senior Management, and Key Influencers of Large Enterprises.
• Proven track record of consistent sales/territory growth and quota achievement (hunting role) by closing 6-digit dollar contracts.
• New logo acquisitions & expansion with existing clients (new opportunities) using solution-selling techniques.
• Demonstrated ability to navigate complex multiple-stakeholder deal environment and track record of successful selling to Enterprise companies in Singapore/ASEAN.
• Strategic account planning and execution skills, and comfort with sales management tools, e.g. Salesforce, Hubspot, etc.
• Skilled in both virtual & in-person presentations with the ability to create strong impact through SaaS product demonstrations. Be able to construct and articulate strong business case to the clients/prospects.
• Vibrant and energetic attitude, with willingness to perform and get things done.
• Bachelor's degree with good academic results preferred.

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and create wealth for our clients.

Today, we are proud to have automated over 300 construction sites worth over $50 billion worldwide. Our complete software solution suite includes document, workforce, safety, quality, material, payments, and building management, and is used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate through our offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

What if you can safeguard the future of IoT?

MicroSec is building cyber-defense technology to protect the future of IoT. If you are looking for a challenging and interesting role, be part of the Microsec journey.

MicroSec is looking for a Sales Account Manager for its fast-growing IoT Cybersecurity business. The key measure of success is the achievement of revenue targets.

What you’ll do

Sales & Business Development

• Looking for new customers, building an effective pipeline and identifying opportunities that are profitable
• Prioritizing key accounts and establishing strong contacts with existing customers and growing business within the account
• Create sales proposals and make presentations to customers
• Drive the entire sales process from targeting accounts, identifying solutions and to closing the sale
• Articulating the value of Microsec product suite offerings to commercial prospects
• Updating CRM and submission of weekly reports
• Work cross-functionally within the company to communicate with all stakeholders to ensure customers' success
• Working towards Key Performance Targets
• Support the Marketing team in providing relevant materials for publishing
• Participating in events and conferences to generate leads
• Engaging partners/resellers

Who you are

• Must have more than 2 years of works experience as Sales Account Manager in the Cybersecurity domain
• Able to build and execute on an account plan with a security approach
• Able to conduct product demonstrations and apply solution-centric sales methodology
• Experience in selling integrated cyber security solutions (hardware with software products) in large or complex deals in commercial sector
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise cybersecurity technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers and team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication and presentation skills

As part of this position, you will be involved in a comprehensive range of HR functions, including but not limited to recruitment, onboarding, employee relations, payroll, policy review, performance management, budgeting, and forecasting. Close collaboration with the management and corporate strategy team will be required, as you gain a thorough understanding of the various people-related challenges facing the organisation. You will be the go-to person for implementing solutions related to HR processes, ensuring compliance with labour laws and government regulations. In order to succeed in this role, you will need to think creatively, analyze data, challenge established practices, and at times, transform the way things are done.

Responsibilities

• Assist in employee payroll processing
• Assist in recruitment process, including screening resume, conducting preliminary telephone interview and interview arrangement
• Apply work passes for foreign workers including renewal and cancellation
• Prepare employment contracts and letters of appointment, confirmation and promotion
• Assist in CPF submission and preparation of tax submission and clearance
• Maintain employee database and update employee leave and entitlement records
• Manage and resolve employee relations issues
• Review and update organisation policies
• Review and configure current HR processes and strategy to boost overall productivity, increase performance and employee satisfaction
• Identify and draw on analytical tools and techniques to gather new insights, develop creative HR approaches and provide recommendations to people issues
• Assist in company accounting system

Minimum qualifications

• BA/BSc degree in Business, HR or related discipline

Requirements

• Excellent communication, presentation and interpersonal skills
• Ability to work within deadlines and well-organised in handling multiple tasks
• Strong and proven track record of managing people
• Meticulous with an eye for detail
• Humble and eager to learn
• Display strong initiative and able to work independently with minimal supervision
• Able to proficiently communicate in English and Mandarin as some of our customer base communicate mostly in Mandarin.

As a Mortgage and Real Estate Specialist, you will be responsible for the growth of BizSaver's Mortgage and Real Estate business while providing financing solutions to meet the needs of our clients.

You will assigned leads and properties to market, negotiate and close. Training will be provided to improve your professional knowledge and efficiency.

You will identify and maximise sales opportunities, proactively build and manage long-term customer relationships with an emphasis on excellent, ethical, authentic and reliable service.

You will be provided opportunities to network for deeper engagement with our business partners, including Lawyers, Bankers and other complementing partners.

Apart from exceeding BizSaver and your personal targets, you will work closely as a reliable team player and take charge of your own time planning sales visits and presentations to potential customers.

This role encompasses engagement via cold calling and texting with potential business partners. Progressively you will established your sales network through regular contact with your referral sources. A strong emphasis is placed on sales’ integrity and ability to follow the necessary procedures and policies.

With an emphasis on accurately profiling customers' needs, you will actively promote quality and reliable services and solutions, to customers through alliance and referral by partners, agents, lawyers and developers.

You will work independently and take charge of your own time planning sales visits and presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources.

You must have a positive working attitude, good customer service skills and a high degree of initiative, and should preferably have a degree or diploma with sales experience in the banking and financial services industry.

You must be driven and able to work well under pressure to meet the sales targets.

Fresh graduates are highly welcomed. Join us, if you would like to kickstart your first step in Commercial and Consumer Real Estate!

Job Description:

• Planning and arranging extensive overseas travel arrangements – e.g. visas, flights & accommodation
• Be responsible for diary management, travel arrangements and scheduling meetings
• Preparing travel and entertainment expense reports and provide deal expense breakdown reports
• Telephone cover, lunch cover and assisting in for other support staff
• Secretarial coverage during other secretaries’ absence
• Providing support for office related admin
• Co-ordinate team activities and events
• Create and maintain files of manager’s correspondence, records, etc.
• Handle confidential company and employee information

Job Description:

2-4 years administrative experience in Investment Banking
Well organized, mature, independent, and able to work under pressure in a fast moving environment
Professional and service oriented;
Enthusiastic team player;
Flexible and willing to handle last minute changes and issues as they arise

Only shortlisted candidates will be notified
Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

Responsibilities:

• Assist in the full cycle of recruitment which include arrangement of online job advertisements, co-ordinate interviews, reports submission and prepare employment contracts for new hires
• Handle entire process of all the work passes applications, renewals and cancellations
• Conduct on boarding orientation for new hires
• Providing administrative support for various HR function
• Compilation all HR related monthly report
• Maintaining and updating employee personal information to HR System
• Maintaining employee benefits program
• Any other ad-hoc projects and duties as assigned

Requirements:

• Diploma/ Degree in Human Resources or equivalent
• At least 3 year of relevant working experience
• Meticulous and a team player with excellent analytical, communication and interpersonal skills
• Able to work independently and under pressure to meet tight deadlines
• Good planning and coordination skills
• Proficient in Microsoft Office Application

Job Description

To promote products and services to clients and negotiate contracts with the aim of maximising profits.

Job Requirements

• Meet with clients virtually or during sales visits.
• Negotiate contracts and packages.
• Gain knowledge on products through hands on training.
• Demonstrate and present products.
• Establish new business
• Work towards monthly or annual targets.
• Maintaining accurate records.
• Review sales performance.
• Attend trade exhibitions, conferences and meetings.
• Process quotations, sales contracts, delivery orders, and necessary documents; and payment follow up.
• Provide support for various processes like tender bidding, progress claims and prepare various reports when necessary.
• Forecast, budget and plan for sufficient equipment and materials required for various projects.
• Oversee project coordination by liaising with developers, clients, architects, main contractors & quantity surveyor.
• Monitor project progress and handle any issues that may arise.
• Handle customer feedback and provide after-sales support when necessary.
• Fair remuneration based on experience, company benefits.
• Preferably possess 1-2 years working experience with Architects , Interior Designer / Developer.
• Opportunity for career progression to Sales & Marketing Manager, leading sales team in developing marketing strategy for the company in line with company objectives.

Skills Requirement

• Self-motivated and driven by targets.
• Resilience.
• Strong communication skills – including both verbal and written. Multilingual will be additional asset.
• Ability to influence and negotiate with others.
• Commercial awareness.
• IT skills.
• Numerical skills.

We are seeking a skilled and detail-oriented Corporate Service and Accounts Payable Executive to join our team. The successful candidate will play a pivotal role in managing corporate services and ensuring the timely and accurate processing of accounts payable transactions. This position requires a combination of administrative expertise, financial acumen, and a commitment to maintaining high standards of corporate service.

The key responsibilities of this roles include :

1. Corporate Service Management:

• Oversee and manage various corporate services, including office facilities, vendor relationships, and employee accommodations.
• Ensure a smooth and efficient functioning of day-to-day office operations, addressing any service-related issues promptly.

2. Accounts Payable Processing:

• Process invoices and expense reports in a timely and accurate manner.
• Verify accuracy of invoices, including proper coding, approvals, and adherence to company policies.
• Reconcile vendor statements and resolve discrepancies.

3. Vendor Management:

• Build and maintain positive relationships with vendors and service providers.
• Negotiate favorable terms and conditions with vendors to optimize cost-efficiency.
• Collaborate with procurement to ensure adherence to vendor contracts and agreements.

4. Financial Record Keeping:

• Maintain organized and up-to-date financial records related to accounts payable.
• Assist in month-end closing activities, including accruals and reconciliations.
• Generate financial reports and provide insights into accounts payable metrics.

5. Compliance and Policy Adherence:

• Ensure compliance with company policies, accounting principles, and relevant regulations.
• Stay informed about changes in financial regulations and implement necessary adjustments.

About Duck Learning:

Duck Learning is a leading educational organization committed to promoting STEAM (Science, Technology, Engineering, Arts, and Mathematics) education through innovative programs and initiatives. We are dedicated to nurturing the next generation of innovators and problem-solvers through engaging and hands-on learning experiences.

Job Description:

As a Programme Executive at Duck Learning, you will play a pivotal role in managing and developing our flagship programs, including the FIRST LEGO League and the Global Robotics Games. This multifaceted role requires a combination of strategic planning, project management, marketing, and partnership development skills. You will be responsible for ensuring the successful execution of both programs, from conception to implementation, with a focus on expanding their reach and impact globally.

Key Responsibilities:

Management of FIRST LEGO League (FLL):

• Oversee all aspects of the FLL program, including organization, promotion, marketing, administration, and adherence to competition rules.
• Coordinate with internal teams to ensure smooth operation of FLL events and competitions.
• Provide support and guidance to participating teams and mentors.

Development of Global Robotics Games:

• Lead the development and execution of the Global Robotics Games, a flagship program of Duck Learning.
• Manage the production of the games each year, including game design, logistics, and scheduling.
• Collaborate with international partners to implement the games in various countries, ensuring consistency and quality across different regions.
• Cultivate and maintain relationships with sponsors and partners to secure funding and support for the Global Robotics Games.

Event Organization:

• Plan and organize the finals of the Global Robotics Games in Singapore, overseeing all logistical arrangements, venue selection, and participant coordination.
• Ensure a seamless and memorable experience for participants, sponsors, and attendees.
• Strategic Planning:
• Develop strategic plans for the continuous improvement and expansion of both the FLL and Global Robotics Games programs.
• Identify new opportunities for growth and innovation within the robotics education space.

Communication and Collaboration:

• Collaborate with internal teams, including marketing, sales, and curriculum development, to align program objectives and messaging.
• Communicate regularly with external stakeholders, including participants, sponsors, partners, and volunteers, to ensure alignment and engagement.

Qualifications:

• Bachelor's degree / Polytechnic Diploma
• Minimum of 1 years of experience in program management, event planning, or related fields, preferably in the education or technology sector.
• Strong project management skills, with the ability to manage multiple priorities and deadlines effectively.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Passion for STEAM education and robotics, with a deep understanding of the educational landscape and trends.
• Proven track record of successful partnership development and fundraising.
• Experience in international program management or event organization is a plus.
• Proficiency in Microsoft Office Suite and project management tools.

Benefits:

• Competitive salary package commensurate with experience.
• Opportunity to make a meaningful impact on the future of STEAM education globally.
• Dynamic and collaborative work environment with opportunities for professional growth and development.
• Health insurance, retirement benefits, and other perks.

How to Apply:

If you are passionate about education, technology, and making a difference in the lives of students worldwide, we would love to hear from you! Please submit your resume and cover letter outlining your qualifications and experience related to this position.

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As we're in the midst of expansion, we are on the lookout for 5 Student Services Executives to assist in our new classes (both Kallang & Woodlands campus)!

[Responsibilities]

• Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly
• Provide support for learners and companies through telephone, emails and walk-ins
• Ensure smooth daily operational activities
• Assist in facilitation of training
• Preparation of course materials
• Administrative work (Attendance, Evaluation, Document Filing, etc)
• Monitor and schedule all trainings to ensure compliance
• Plan and submit trainers' monthly calendar, trainer hours report
• Assist in the company’s continuous improvements and training related areas

[Requirements]

• Able to commit on weekend classes (5 days work week)
• Candidate must possess at least "O" Level or equivalent.
• Minimum 1 year of relevant experience in an Administrative or Customer Service role
• Good follow up and coordination skills
• Proficient with Microsoft Office

[Working Shifts/ Hours]

• Weekday class
• Mondays to Fridays - 8:30AM to 6PM
• If taking over weekend classes, Friday - 1PM to 10PM

• Weekend class
• Saturday - 8:30AM to 7PM
• Sunday - 8:30AM to 5PM

Job Descriptions:

• Preparation of a complete set of accounts.

• Assisting in the preparation of financial reports and statements.

• Participating in the financial planning, budgeting, and forecasting processes.

• Collaborating with internal & external audits, and compliance requirements to ensure accurate financial reporting.

• Developing and maintaining relationships with internal and external stakeholders.

• Provides timely reporting and updates.

• Any other duties or projects as assigned by the Management

Job Requirements:

• Must have working experience in a construction sector or company.

• Must have at least 3 years of experience in both AP and AR.

• Must be proficient in Microsoft Office.

• Proficient in speaking and writing English and Chinese.

• Positive working attitude

• Task-oriented, able to work independently in a fast-paced environment.

• Immediately available is preferred.

*Employee benefits

• 5 days of work per week. Location located near MRT.

• Annual leave, Medical Leave, Wellness claims, and Company events.

• Career progression, training, and development.

We are seeking a detail-oriented and customer-focused Accounts and Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer accounts, providing exceptional service, and generating accurate invoices for the services and products consumed by our valued customers. This role requires a combination of strong interpersonal skills, financial acumen, and organizational abilities.

The key responsibilities of this role comprises of the following :

1. Customer Account Management:

• Build and maintain positive relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction through effective communication and problem resolution.

2. Invoice Generation:

• Generate accurate and timely invoices for services and products based on customer usage.
• Verify pricing, discounts, and applicable taxes before issuing invoices.
• Collaborate with sales and product teams to ensure accurate billing information.

3. Financial Record Keeping:

• Maintain accurate and up-to-date financial records related to customer accounts.
• Reconcile discrepancies in billing and resolve any issues promptly.
• Work closely with the finance team to ensure compliance with accounting standards.

4. Communication and Collaboration:

• Collaborate with cross-functional teams, including sales, marketing, and customer support, to enhance the overall customer experience.
• Communicate effectively with internal stakeholders to address customer needs and concerns.

5. Customer Service Excellence:

• Provide exceptional customer service by understanding customer requirements and ensuring prompt resolution of issues.
• Proactively identify opportunities to enhance the customer experience.

As a Quality Assurance Executive, you will play a crucial role in maintaining the integrity and quality of our sales processes. Your primary responsibility will be to reach out to customers post-sale to ensure that each sale is legitimate and that customers meet the necessary prerequisites for our courses or services. This role demands a high level of attention to detail, excellent communication skills, and a commitment to customer satisfaction.

Key Responsibilities:

• Customer Verification:
• Conduct outbound calls to customers following sales transactions.
• Verify the legitimacy of each sale and ascertain customer understanding and agreement to the terms of purchase.
• Ensure that customers meet all prerequisites and qualifications for the courses or services purchased.
• Documentation and Reporting:
• Accurately document customer interactions and verification outcomes.
• Report any discrepancies or unusual patterns in sales transactions to the Sales Verification Manager.
• Customer Service:
• Provide clear and concise information to customers regarding their purchase and any prerequisites required.
• Address customer queries and concerns professionally, ensuring a high level of customer satisfaction.
• Support enquiries from internal and external stakeholders.
• Compliance and Quality Assurance:
• Ensure compliance with company policies and procedures during the verification process.
• Participate in quality assurance initiatives to improve the verification process and customer experience.
• Collaboration and Feedback:
• Work closely with the sales team to provide feedback on customer interactions and potential areas of improvement in the sales process.
• Collaborate with other departments as necessary to resolve customer issues or discrepancies.

Qualifications:

• Proven experience in customer service, telemarketing, or a related field.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to accurately record information.
• Proficiency in CRM software and MS Office.
• Ability to handle sensitive information confidentially.
• High school diploma; further education or certification is a plus.

Personal Attributes:

• Strong ethical standards and integrity.
• Patience and a customer-oriented approach.
• Effective problem-solving skills.
• Ability to work independently and as part of a team.
• Adaptable to a fast-paced and changing environment

Responsibilities

• Data entry, Filing, Binding and Preparing documents or samples for sumbission
• Manage, track and report inventory or relevant
• Following up with suppliers and vendors
• Streamline processes and procedures to support the office

Requirements

• Pleasant personality and Team Player
• Precise and Motivated
• Good interpersonal and effective communication skills
• Good MS Office knowledge

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

St John’s Home for Elderly Persons (“SJHEP”) is a residential Home under the Ministry of Social and Family Affairs. We have been providing quality and compassionate care to seniors for over 60 years. The Assistant HR Manager/HR Executive should have proven relevant experience in a related setting, excellent organizational and communication skills, and enjoy developing solutions that push innovative boundaries. He or she works closely with the Finance & HR Manager (“Manager”) to strategize and develop long-term plans that usher in new levels of productivity and success at SJHEP.

Objectives:

· To maintain and improve the HR Function of SJHEP.

· Working with other depts to achieve mission of SJHEP and support Manager in making decisions for short and long-term goals.

· Work with Head of Department on the training and development of the staff.

· Assist in conducting regular policy and process reviews across various spectrums of HR, where applicable; and where required, work with colleagues in their areas of expertise.

Main Responsibilities and Duties:

· Handling day-to-day tasks like payroll, benefits administration, onboarding, and employee data management to ensure smooth departmental operations.

· Assisting Manager with scheduling, communication, project management, and other administrative duties.

· Staying updated on HR regulations and ensuring the organisation adheres to them.

· Assisting with sourcing candidates, screening resumes, conducting interviews, and onboarding new hires.

· Handling employee inquiries, resolving issues, and fostering a positive work environment.

· Participating in developing and implementing HR programs, policies, and strategies (including job design, performance management, training & development, and talent management)

· Generating reports and providing insights to support informed decision-making.

· Support in the annual or project budget.

· Bridging management and employee relations by addressing demands, grievances, or other issues.

· Support some of finance duties when necessary.

· Other duties as assigned by the Manager.

Requirements:

· Diploma / degree in Human Resources, Accounting, Business Administration, or related field

· In-depth knowledge of Singapore’s payroll regulations, tax laws, and statutory requirements

· Team player with excellent interpersonal skills and able to develop and maintain positive working relationships across organisation

· Strong analytical skills and attention to detail

· Excellent communication and interpersonal skills

· Ability to handle confidential information with integrity and discretion

· Proficient with payroll software and Microsoft applications (Excel, Word & PowerPoint)

Direct Search Global is working with a Maritime company to fill a role of Admin Executive to be based in their Singapore office. The location is at the West, nearby to Joo Koon MRT.

Job Responsibilities:

• Manage office operations and procedures, including organizing meetings, maintaining office supplies, and ensuring the office is well-maintained and organized.
• Provide administrative support to ensure efficient operation of the office, including handling correspondence, managing calendars, and scheduling appointments.
• Maintain and organize electronic and hard copy filing systems, including confidential personnel files and other documents.
• Assist in the coordination of meetings, conferences, and special events, including preparing agendas, taking minutes, and making logistical arrangements.
• Coordinate with vendors and service providers, including obtaining quotes, placing orders, and managing vendor relationships.
• Process invoices, track payments, and manage accounts payable and receivable functions.
• Assist in the preparation of financial reports, including income statements, balance sheets, and cash flow statements.
• Provide administrative support to the finance department, including filing, data entry, and other tasks as assigned.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Office Management, or related field.
• Proven experience in an administrative role.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information with discretion.

• Digital Marketing Strategies and Execution
• SEO and SEM
• Social Media Marketing
• Content Marketing
• Web Design
• Leads Generation

Requirements

• Driven, Initiated, Responsible, Meticulous, Problem Solver, Good with Design
• PROFICIENT IN DESIGN WORK (e.g. Using Photoshop, Canva etc). Must have past portfolio for our reference.
• PROFICIENT in Digital Marketing Channels (e.g. SEO, SEM, Social Media Marketing Strategies and Implementation)
• PROFICIENT in Web design (e.g. Using Wordpress, WIX etc)
• If have skills in video editing/ photography would be a bonus
• Must have prior experience. If fresh graduate, must have past portfolio to showcase.

Benefits

• Salary Range: SGD 2500 to SGD 3200 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

• handling Both Sea & Air Export shipments
• minoring of shipment status and keep customer update on shipment date
• follow up with cargo pick up status
• Prepare full set of export documents such as BL, CO, permits etc
• Liaise with customers and vendors to ensure timely pick up of shipment
• Build a good relationship with the client
• take in vendor invoice and close job

- Able to deal with Mandarin Speaking agents.

- Able to work independently, and in a fast pace environment

- Able to work under stress

- Able to work overtime

- Good interpersonal and communication skills

Job Scope:

• Issue daily wholesales delivery orders.

• Calculate return for wholesales delivery order & issue wholesale invoices.

• Monitor bank receipt from bank statement.

• Follow up with outstanding payment.

• Arrange cheque collection & bank deposit.

• Issue tax invoices for cake orders & vouchers.

• Assist in monthly intercompany billing.

• Ensure completeness of sales transactions recorded (Receipt voucher & journal voucher).

• Prepare pivot tables for bank statements for retail sales.

• Verify & review invoices before payment processing.

• Ensure invoices are properly recorded in the accounting system.

• Ensure payments & reimbursement are processed timely.

• Perform payment reconciliation for all payment methods.

• Verify new supplier’s bank details & circulate for managements’ approval.

• Assist in preparing some petty cash payment.

• Monitor expiry date for lease agreement.

• Follow up with relevant department for new lease agreement.

• Ensure new lease agreement are taken up & old lease agreement are written off.

• Calculate & prepare monthly lease asset depreciation & finance interest.

• Maintain bank reconciliation & account receivable schedule.

• Maintain schedule for lease assets, lease liabilities & accrued interest.

• Prepare schedule required by auditor & management.

• Perform month-end financial closing according to company’s reporting timeline

• Assist in annual finance audit.

Job Requirements:

• Diploma/ Degree in Accountancy or an equivalent professional certification.

• Min. 3 years of relevant working experience.

• Good knowledge of APAC software.

• Singaporeans/ SPR Only

• Able to work on weekends (1 full day & 1 half day per month)

• Comfortable to work in Jurong area

• Proficient in Microsoft Office (Excel & Word)

• Strong attention to details, accuracy in data entry.

• Able to work independently.

• Good time management skills & ability to meet assigned deadlines.

• Effective communication skills to liaise with internal & external stakeholders.