The Executive, People & Culture is responsible for managing day-to-day HR operations, ensuring compliance with company policies and labour laws, and supporting various HR functions including recruitment, employee relations, and performance management. This role acts as a bridge between employees and management, facilitating a positive work environment and promoting organizational effectiveness.

How your day looks:

Compensation and Benefits

• Oversee the development and administration of compensation and benefits programs.
• Ensure competitive and fair pay practices.
• Manage the administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other employee benefits.
• Ensure accurate and timely processing of benefits enrollments, changes, claims and terminations.
• Liaise with benefits vendors and brokers to resolve issues and ensure optimal service delivery.
• Conduct benefits orientation and education sessions for employees.
• Maintain accurate records and documentation for all compensation and benefits activities.
• Serve as a point of contact for employee inquiries regarding compensation and benefits.
• Provide guidance and support to Senior Manager, People & Culture on compensation and benefits matters.
• Generate reports and conduct data analysis to support decision-making and strategic planning.

Performance Management

• Design and implement performance appraisal systems and mid-year reviews.
• Facilitate continuous feedback and development discussions.
• Develop succession planning processes to ensure leadership continuity.

HR Analytics and Reporting

• Use HR metrics and analytics to inform decision-making.
• Prepare regular reports on HR metrics and trends for the executive team.
• Continuously improve HR processes through data-driven insights.

Employee Relations and Compliance

• Manage employee relations issues and provide conflict resolution.
• Ensure compliance with labor laws and regulations.
• Develop and maintain HR policies and procedures.

Culture and Employee Engagement

• Foster a positive, inclusive, and high-performance work culture.
• Develop and implement employee engagement programs to boost morale and productivity.
• Conduct regular surveys and feedback sessions to assess and enhance employee satisfaction.

Talent Acquisition and Retention

• Assist in the recruitment and selection process to attract top talent.
• Develop retention strategies to reduce turnover and retain key employees.
• Implement effective onboarding programs to ensure new hires are integrated successfully.

Qualifications:

Education

Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., SHRM-SCP, IHRP) preferred with minimum of 5 years of HR experience.

Skills

• Strong strategic thinking and problem-solving skills.
• Excellent leadership and team management abilities.
• Exceptional interpersonal and communication skills.
• In-depth knowledge of HR best practices and employment laws.
• Proven ability to drive cultural change and foster a positive work environment.
• Experience with HR software (Timesoft Cloud) and data analytics tools.
• Excellent in Microsoft Excel.

Job Responsibilities:

• Oversee daily operations of the sales department, including customer reception, coordinating work schedules for beauty therapists, liaising with suppliers, and resolving customer issues.
• Develop marketing strategies and sales plans, contributing to increased revenue and customer acquisition.
• Manage and mentor the sales team, providing training and guidance to ensure the highest level of service quality and customer satisfaction.
• Handle inventory management and purchasing, ensuring the availability and quality of salon products.
• Stay updated on industry trends and market competition, making necessary adjustments to business strategies to maintain a leading position in the market.

Requirements:

• Previous successful experience in sales, preferably within the beauty industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong leadership and team management abilities, capable of motivating and guiding team members toward achieving sales targets.
• Proven track record in sales, with exceptional negotiation and closing skills.
• Excellent time management and organizational abilities, with the capability to effectively manage salon operations and resources.
• Strong business acumen, keeping up with industry trends to maintain a competitive advantage.
• Good command of spoken and written in English, Mandarin

Job Responsibilities:

• Oversee daily operations of the sales department, including customer reception, coordinating work schedules for beauty therapists, liaising with suppliers, and resolving customer issues.
• Develop marketing strategies and sales plans, contributing to increased revenue and customer acquisition.
• Manage and mentor the sales team, providing training and guidance to ensure the highest level of service quality and customer satisfaction.
• Handle inventory management and purchasing, ensuring the availability and quality of salon products.
• Stay updated on industry trends and market competition, making necessary adjustments to business strategies to maintain a leading position in the market.

Requirements:

• Previous successful experience in sales, preferably within the beauty industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong leadership and team management abilities, capable of motivating and guiding team members toward achieving sales targets.
• Proven track record in sales, with exceptional negotiation and closing skills.
• Excellent time management and organizational abilities, with the capability to effectively manage salon operations and resources.
• Strong business acumen, keeping up with industry trends to maintain a competitive advantage.
• Good command of spoken and written in English, Mandarin

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality

- 1 year contract positon. Entitle benefit as permenant staff (AL / Medical)

- Experience in VlookUp

- 5 days Mon- Fri (9am - 6pm)

- Alexandra Rd

Main Responsibilities:

Sales order processing – payment & pre-registration checking

• Ensure that all information on the agreement is accurate and duly signed
• Ensure number retention or bided numbers are stated accurately and clearly in the registration documents submitted
• Maintenance of all delivery checklist are filed for easy reference
• Submit tax invoices and liaise to respective finance company on matters relating to tax invoices
• Liaise and enquiries on LTA related documents
• Customer's deposit and balance payment posting on system

Purchase order and invoices

• Creation of Purchase order and invoice processing

Sales and Finance Commission/Incentives

• Consolidation and submission of sales commission and incentive(s)
• Ensure sales personnel submit the necessary documentation for sales commission and incentive claims
• Check and verify the accuracy of the amount claimed
• Prepare and tabulate data for sales and finance commission and incentives for sales personnel

Job Requirements:

• GCE ‘O’ Level or its equivalent with at least 1-2 years of relevant working experience
• Articulate and fluent in English
• Good time management and organizational skills
• Positive attitude and a team player
• Meticulous, an eye for detail
• Able to multitask in a fast-paced environment
• Proficiency in MS Office (Excel /Word)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job duties:

• Receive, direct and relay telephone messages and fax messages.
• Assist in the planning and preparation of meetings, conferences, as well as manage the bookings for meeting rooms.
• Assist the Managing Director in her administrative duties and errands.
• Respond to public enquiries and feedback.
• Provide word-processing support to different department on an ad-hoc basis.
• Prepare weekly report
• Prepare and update Awards of Works and Maintenance Work Requisitions
• Replenish all office items
• Update car park collections into BIOS system
• Assist in the organization of special events
• Collection and circulation of incoming mails, emails and faxes to relevant parties.
• Filing and referencing record for all departments
• Maintenance and records of all office keys
• Maintain and update Tenants/Contractors data base
• Update annual leave and MC record for circulation to colleagues on first day of the month
• Any other duties as may be directed by the company from time to time

Requirements :

• Minimum GCE ‘O’/’A’ level
• Min 2 to 3 years of relevant working experience
• Computer literate
• Pleasant personality with excellent interpersonal skills
• Excellent telephone skills

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng / EA Reg No: R1102590

About Milkyway

Milkyway Chemicals Supply Service Co. Ltd is an integrated Chemicals Logistics service experts with head office based in Shanghai China, a public company listed on Mainboard of China stock market. The company has over 3,800 employees with CNY 12 billion of revenue in Y2022. Milkyway provides a one- stop full scene chemicals logistics service globally and we are now looking for talents for its Asia Pacific headquarter in Singapore. For more information, please visit: http://mwclg.com

Job Description

This position is responsible for business development in Asia Pacific region with predominantly focus on Chemicals manufactures, to utilize his or her knowledge to identify, quantify and sell into new accounts, establish long term business relationship with chemicals customers. Work closely with each region and use all available resources from the group to transfer all knowledge to potential clients. This role reports to the General Manager, Sales, Asia Pacific.

Job Responsibilities

• Take sales ownership, business development as an individual contributor in Asia Pacific region to achieve sales targets by increasing business to existing and potential customers
• Utilizes specific industry knowledge to diagnose supply chain needs. Develops and prepares strategic proposals. Participates to customer generated RFI, RFQ and RFP.
• Develops, builds rapport and nurtures long term partnerships with target accounts, translating the company capabilities to customer value, for maintaining and continually expanding account share penetration
• Develop solutions unique to each company to reduce overall logistics costs, all whilst improving sales to current and new customers
• Work closely with each region and use all available resources from the group to transfer all knowledge about potential clients
• Maintain customer relationships throughout their contract to encourage contract renewal and/or extension, or issuance of a new RFQ

Job Qualifications

• Minimum 3 years of sales and/or key account management experience in chemical logistics field
• University degree preferred
• Candidate may be based in Singapore or Malaysia
• Tracking record of business development
• Good presentation and communications skills
• Good team player, result-oriented, open mind, and love to face challenges
• Good communication skills as candidate will need to be able to communicate with our Headquarters

AlwaysHired is honoured to represent our esteemed client, an established medical device distributor, to recruit for Sales Executives to join their expanding team. They are a one-stop solution provider for medical equipment, devices and medical accessories.

Role Description:

• Negotiate and close deals: Source and Secure new business opportunities and expand existing accounts, exceeding sales targets and contributing to company growth.
• Build strong relationships: Foster trust and collaboration with healthcare professionals, understanding their needs and demonstrating the value of the company's product.
• Perform pre-sales and post-sales applications to customers of Clinics, Centres, and hospitals.
• Regular sales calls, daily visits to clinics & and centers
• Promote sales activities and perform product demonstrations for selling of company’s products
• Apply market and product knowledge in developing sales, marketing, and customer service strategies
• Support workshops, seminars, trade shows, and exhibitions
• Knowledge sharing of market information as well as clinical information with the rest of the team.

Qualifications:

• Candidate must possess at least a Diploma/Bachelor's Degree. Candidate with a lower qualification but with more years of relevant experiences will also be considered
• Minimum 2 years of sales experience, preferably with healthcare/medical devices.
• Demonstrate a keen interest in the Sales, Marketing, and medical equipment industry.
• Ability to perform well under stress and meet sales targets
• Independent, mature, resourceful, and customer-oriented with a pleasant personality, willing to learn new things
• A team player with excellent interpersonal, communication, negotiation skills, and analytical skills.

Summary of role requirements:

• Minimum 2 years of relevant work experience required for this role
• Work visa will not be provided for this role
• Expected salary: $3,500 - $5,000 per month

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Are you ready to kickstart your career in finance? AnyMind Group SG is seeking a motivated and detail-oriented Entry-Level Finance Executive to join our dynamic finance team. This is an exciting opportunity for a recent graduate or early-career professional to gain hands-on experience and contribute to our financial operations.

What You'll Do

• Reporting to the Singapore Finance team, you will be responsible for all finance and accounting matters in the Singapore, Cayman Islands entity and Korea.
• Accounts payables: Record suppliers’ invoices (SGA and COS) into accounting system and prepare payments across different platforms
• Accounts receivables: Prepare AR aging report, update receivables in AR aging report and accounting system on a daily basis, prepare revenue reconciliation report and reconcile revenue figures across platforms
• Cash and cash equivalents: Check and reconcile daily activities in all bank accounts, prepare monthly bank reconciliation
• Expense claims: Review and process expense claims and prepare payments
• Closing activities: Assist in monthly, quarterly and yearly closing matters
• Filing (both hardcopy and softcopy)
• Assist Singapore Finance team with any ad hoc finance related projects/initiatives

Who You Are

• Minimum Diploma in Accounting or ACCA Level 1
• Excellent written and oral communication skills
• Able to handle large amount of data
• Organized, meticulous and strong initiative
• An energetic and self-motivated quick learner
• IT savvy and excellent skills with Microsoft Office (Excel, Word)
• Experienced with accounting software (NetSuite will be an advantage)
• Experienced with Google Workspace (especially Google Sheets, Docs & Slides) will be an advantage
• Due to work pass quota restrictions, please note that we are unable to consider candidates requiring work pass

Why You'll Love It

• Competitive salary
• Performance review (2 times a year)
• Performance bonus
• Annual leaves
• Medical insurance
• All-hands meeting at overseas
• TGIF, monthly birthday and other fun engagement events
• MVP Awards (prizes up to 8,000 USD)
• Work in a professional and dynamic environment
• Exciting opportunity to explore digital trends

We are looking for a dynamic and self-motivated candidate to join the Asian team as Sales Manager Asia for the Infrastructure sector. The position offers a unique opportunity to work in a mission-driven, hyper-growth stage organization that is paving the way for a more sustainable real asset sector.

Your main responsibility is to co-develop and execute the GRESB Infrastructure business development plan for your assigned territory within the Asian region. This will require a specific focus on attracting new Infrastructure Members (asset owners, fund managers, asset operators) and building positive relationships with existing Members in the Infrastructure sector.

In this role, you will liaise with functional internal teams, including Member Relations, Member Success, Marketing & Communications, IT, and Product Development teams, to improve the entire Member experience.

This position will require travel across key Asian markets. Particular preference will be given to candidates located in Infrastructure heavy markets like Singapore and Hong Kong.

• 5-10 years’ experience in successful attainment of sales targets within the Infrastructure fund or asset sector. Experience with and knowledge of sustainability/ESG issues highly preferred
• Strong infrastructure industry network and the ability to develop this further
• University degree in a relevant field such as investment, real estate, infrastructure, business, economics or sustainable finance is required. Advanced degrees in any of the same areas is very attractive
• Self-motivated and able to thrive in a results-oriented and mission-driven environment
• Natural relationship builder with integrity, reliability and maturity
• Extensive experience with CRM software (e.g., Salesforce), MS Office, and video conferencing
• Experience delivering client-focused solutions to meet customer needs
• Proven ability to juggle multiple opportunity pursuits at a time, while maintaining sharp attention to detail
• Strong verbal and written communication skills
• Excellent organizational, commercial and interpersonal skills
• Must possess the right to work in the chosen location
• Fluency - both verbal and written - in English is mandatory

• Involvement in a dynamic international organization that has become the leading sustainability benchmark for real assets
• Opportunity to work with a highly talented and committed team in a supportive environment with loads of camaraderie
• Variable compensation plan to reward high sales achievement
• Annual leave of 25 days per calendar year
• Annual personal development budget
• Ability to build an international profile in your field
• Highly flexible working environment, but also the ability to work with people across time zones
• Annual company retreat

GRESB is an equitable, diverse, and inclusive workplace, one at which all workers — regardless of their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability — feel valued and respected. We are committed to a non-discriminatory approach to hiring and provide equal opportunity for employment and advancement in all of our teams and programs. We respect and value diverse life experiences and heritages and work to ensure that all voices are valued and heard. 

About GRESB 

GRESB is a mission-driven and industry-led organization that provides actionable and transparent environmental, social and governance (ESG) data to financial markets. We collect, validate, score and benchmark ESG data to provide business intelligence, engagement tools and regulatory reporting solutions for investors, asset managers and the wider industry.

Our vision: An investment industry that plays a central role in creating a sustainable world 

Our mission: To provide financial markets with actionable insights, ESG data and benchmarks.

Our ESG data and benchmarks now cover over USD 8.8 trillion in real estate and infrastructure value and are used by more than 150 institutional investors to make decisions that lead to a more sustainable world. We have an engaged community of asset managers who are proud to participate in our annual benchmarking process and a group of inspirational industry partners and ESG service providers who amplify our reach.

The GRESB team comes from diverse backgrounds with experience spanning sustainability, data science, software development, real estate, infrastructure, and the capital markets. We’re passionate about tackling the sustainability challenge by providing the insights that will power the markets of the future and enable investors to allocate the world’s capital in a more responsible way.

GRESB is an energetic group of over 100 people, covering dozens of different nationalities located in Amsterdam, with satellite offices in London, Paris, Berlin, Boston, Singapore and Sydney. We care deeply about creating a positive and inclusive working environment where everyone feels comfortable contributing their ideas.

Position: Vice President, Sales and Business Development

Description

Candidate will report to the Global Head and be working closely with the various teams to market the company’s financial services to its customer and cultivating a steady network of customers. Candidate’s place of employment will be split between two sites: Singapore and India, with India being the primary location to cover the Dubai and India markets.

Job Responsibilities:

· Identifying sales prospects, follow-up on new leads and referrals and other accounts as assigned for the India and Dubai markets.

· Maintain and further grow the relationships with existing clients, partners and vendors;

· Provides detailing and demonstration of products whenever required; Reports to Manager on the information, or feedback gathered through field activity; To be on duty at sales and marketing events as and when required by the assigned Manager.

· Provides recommendation and coordinates marketing strategies for the assigned product lines; Participates in execution of the advertising, sales and promotional campaigns; Generate and disseminate educational and marketing messages to target clients through company website or/and other channels; Evaluates the effectiveness of the marketing strategies of the assigned product lines; Prepares relevant reports for management and principals on the assigned product lines.

· Perform miscellaneous job-related duties as assigned.

Competencies

· Have a strong knowledge and familiarization on the derivatives contracts in various global exchanges.

· Have a good understanding on Company’s products and services as well as to provide value added service to the customers

· Familiar with the stand operation process of dealing, risk management and Operations.

· Have a basic concept of the trend of compliance and IT development in the industry.

· Understanding of company's marketing strategy and be able to promote Company’s branding by various means of marketing.

Skills Requirements:

· Bachelor’s Degree or diploma in related fields

· At least 10 years in derivative sales experience

· Highly proficient in communicating with native Tamil, Hindi, Punjabi speaking clients

· Familiar with the development processes of commodity and financial derivatives products or organizing of event or seminar is preferred,

· Excellent written and verbal communication skills in English. Good proficiency in Mandarin is a plus

· Culturally sensitive and versatile, with a strong sense of integrity and ability to function as part of a high-performance team;

· Strong influencing skills, persuasive and good in negotiations, logical in reasoning;

· Advanced user of MS Office suite.

If you are looking for an environment of growth and opportunities, please direct a full resume, stating the position applied and expected salaries to [email protected]

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.