Working Hours: Monday to Friday

Office Location: Lavender

Job Scope:

• Responsible for executing key sales and business development initiatives in in events, exhibitions, retail, experiential marketing, content, and technology.
• Leads creation, Follow-up and accounts servicing
• Creating and maintaining new/exisiting customer relationships
• Act a the main point of contact for your clients
• Lead pitches and proposal development.
• Prepare client / production and weekly sales meetings
• Tracking sales data to ensure the company meets sales quotas

Job Requirements:
- Minimum Diploma
- Able to effectively communicate features and benefits of solution
- Events and sales experience will be advantageous

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431

Job Description:

As a Business Development Executive at Novosys, you will play a crucial role in the growth and success of our organization. You will be responsible for identifying and securing new business opportunities, fostering client relationships, and promoting our ISO consultancy services. Your primary objective is to drive revenue growth and expand our market presence.

Key Responsibilities:

· Conduct market research to identify potential clients, industries, and regions for ISO consulting services.

· Analyze market trends, competition, and regulatory requirements.

· Generate and qualify leads through various channels, including cold calls, email campaigns, networking, and referrals.

· Maintain a robust sales pipeline.

· Identify client needs and develop customized ISO consulting proposals.

· Conduct presentations and meetings to close deals and acquire new clients.

· Build and maintain strong relationships with clients by providing exceptional service and support.

· Meet and exceed sales targets and revenue goals.

· Develop and implement effective sales strategies.

· Prepare regular reports on sales performance and market insights.

Requirements:

· Bachelor’s degree and above in any disciplines

· Proven experience in Sales or Business Development, preferably in ISO consultancy, service industry or related industries.

· Knowledge of ISO standards and certification processes will be an advantage.

· Excellent communication, negotiation, and presentation skills.

· Results-driven with a strong focus on achieving and exceeding sales targets.

· Proficiency in using CRM software and sales-related tools will be an advantage.

· Self-motivated, proactive, and able to work independently.

· Willingness to travel and meet with clients as needed.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

We have 7 years of industry experience in creating dream homes and offices for our clients. And now we are expanding our team to better serve our clients. If you enjoy working in a fun, cozy (have a look at our IG) working environment, with a team of members with open communication, look no further! Our team consist of young designers aspiring to further hone their design & skills in hopes of being featured in magazine. And now we need a like-minded Senior Interior Designer to join us!

Job Description / Responsibilities:

• Provide professional design consultation, planning & budgeting costs to prospective clients.
• Prepare project specifications with quotation, including design concept, material selection and space planning.
• Project manage and oversee renovation projects from commencement to handover.
• Prepare site drawings to vendors or subcontractors.

If you are a Senior Interior Designer looking to have a higher comission rate, or intend to progress further in this industry, we are open to discuss more during the interview.

We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on board!

Position: Reservation & Sales Executive

Location: Kim Keat Road

Salary: $3000 - $4000

Job Description:

• Sales Excellence: Drive revenue through effective sales strategies, upselling, and cultivating strong customer relationships.
• Reservation Management: Handle reservation inquiries, bookings, and cancellations with precision and a customer-centric approach.
• Customer Service: Provide personalized assistance to guests, ensuring a seamless and delightful experience throughout their stay or travel.
• Product Knowledge: Stay informed about our offerings, promotions, and services to effectively communicate and sell to potential customers.
• Collaboration: Work closely with internal teams, such as marketing and operations, to enhance overall customer satisfaction and business performance.
• Record Keeping: Maintain accurate and organized records of reservations, customer interactions, and sales transactions.
• Problem Resolution: Address customer concerns promptly and find effective solutions to ensure a positive experience.

Job Requirements:

1. 1-2 years of experience in a hospitality, travel agency, or front sales concierge role.
2. Proven track record in sales and customer service.
3. Excellent communication and interpersonal skills.
4. Detail-oriented with strong organizational abilities.
5. Familiarity with reservation systems and travel booking platforms.
6. Ability to work in a fast-paced, customer-focused environment.

Job Description:

1. Ability to plan, strategize and execute product development and marketing plans;
2. Work closely within the product development team to achieve company’s objectives;
3. Work closely with existing key partners and recruit new partners;
4. Educate partners on product portfolio and complimentary services offered;
5. Address partner related issues, sales conflicts and pricing issues in a timely manner;
6. Introduce the company and product presentation fluently, favorable customer follow-up ability, cooperate with the technical engineer to find out and meet the customers' requirements;
7. Responsible for ensuring daily and weekly update of the outlook plan, sales funnel, and call plan;
8. Working cross functionally to build strong relationships with the key customers;
9. Develop a profitable product business to achieve significant growth;
10. Stay current with latest developments in marketplace and competitor activities;
11. Communicate up-to-date information about new products and enhancements to partners;
12. Work with partners to develop sales proposals, quotations, and pricings;
13. Deliver customer presentations and attend sales meetings and partner conferences; and
14. Any other adhoc duties assigned.

Job Requirement:

• Degree/Diploma
• At least 2 years of work experience in in the related field
• Working experience in Networking and Security products will be an added advantage
• Attention to details, excellent presentation
• Demonstrate ability to build relationships with prospective business partners
• Excellent written and verbal communication skills in English
• Good coordination skills
• Must possess good planning & organization skills
• Passionate, aggressive, proactive, versatile, well organized, self-motivated individual and possess strong business acumen

Location: Tuas

Working Hours: Monday - Friday

Responsibilities:

• Conducting recruitment activities
• Collaborating with hiring managers to determine staffing requirements.
• Establishing selection criteria for candidates.
• Utilizing various online platforms and professional networks to source potential candidates.
• Planning and executing interview and selection processes, such as screening calls, assessments, and in-person interviews.
• Evaluating candidate information, including resumes and contact details, using Applicant Tracking System.
• Crafting job descriptions and interview questions tailored to each position's requirements.
• Taking the lead on employer branding initiatives.
• Coordinating and participating in job fairs and recruitment events.
• Projecting quarterly and annual hiring needs by department.
• Cultivating ongoing relationships with past applicants and prospective candidates.

Requirements:

• Minimum Diploma/Degree in any related field
• Minimum 3 – 4 years in TA for blue collar roles.
• Experience in F&B/FMCG.
• Strong knowledge in employment laws

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Primary Objectives of Position

Lead a team in managing the lifecycle of new/ existing business applications as well as timely turnaround of requests and incidents.

Manage various stages of projects in conception and initiation, planning, execution, performance/ monitoring, and project closure.

Job Responsibilities

• Develop business applications operational model and build the team’s competencies to support the needs of the Organization.
• Collaborate with stakeholders to understand strategic and operational needs, capture requirements, identify gaps, and translate these into solutions.
• Lead and prioritize business applications projects/ change requests/ ad-hoc assignments and manage resources to achieve project scope, budget, and time.
• Develop business case justifications and cost & benefit analyses for business application spending/ initiatives.
• Ensure business application practices adhere to Organization policies and regulatory requirements.
• Plan, design, research, evaluate, and acquire new or upgraded business applications.
• Drive and monitor KPI, and prepares operational reports summarizing information and trends to identify improvements.
• Direct, motivate, develop, and oversee the performance of the business applications team and lead by example in professionalism and accountability.
• Provide/ arrange coverage in case of staff absence/ departure.
• Manage 3rd party vendors and consultants to achieve holistic outcomes/ goals.
• Develop policies, SOP, training materials, and technical documentation and ensure these are up-to-date.

The above activities are by no means exhaustive and are subject to amendment whenever needed.

Job Specifications

Minimum Education / Qualifications

• Degree in Information Systems or equivalent.

Minimum Years of Relevant Experience

• 3-4 years’ experience in managing business applications functions, enterprise solutions, project implementation, and leading a team.

Knowledge/Skills

• Experiences in NetSuite ERP, CRM, HRMS, BI and other enterprise solutions.
• Experiences in managing SaaS, web, and mobile applications.
• Experiences in website administration and Microsoft Power Platform.
• Experiences in project, incident, change, and risk management.
• Strong knowledge of business applications and IT processes and their interdependencies.
• Experiences in software development and programming languages (e.g. Java, .Net, Apex, HTML, etc).
• Good understanding of IT governance, risk and compliance, security, and license management.
• Strong planning, analytical, and problem-solving skills.
• Able to work and deliver under tight timeline.

Attributes (functional or leadership competencies)

• Proactive in seeking assistance, input, and feedback.
• Customer-centric.
• Team player with excellent interpersonal skills and multi-tasker
• Excellent communication and writing skills.

Responsibilities:

· Responsible for the company’s consolidation, reconciliation, budget & forecast, cost management, financial analysis and business activity reports

· Assist in preparation of materials and reports for Board, Audit and other Committee Meetings

· Assist in the financial year-end process which includes co-ordination with all company entities for reporting and the preparation of company financial statement

· Handle tax matters which would include the quarterly GST filing, corporate tax computation and transfer pricing compliance

· Monitor and report deviation of revenue and expenses including key value drivers

· Liaise with auditors, financial institutes, government agencies, company secretary, tax and accounting agents

· Any ad-hoc duties as assigned

Requirements:

· Bachelor’s Degree or professional qualification in Accounting

· At least 3-5 years of relevant working experience in audit/group consolidation of accounts

· Meticulous, Strong analytical skills and proficient in MS Office

· Good knowledge of Singapore Financial Reporting Standards

Company Description:

Presto Drycleaners Pte Ltd is made up of a team of laundry specialists who provides the utmost quality service to all garments under our care. Our company strives to be the best in the market understanding our customer needs and providing top notch customer service in the laundry industry.

Job Responsibilities:

Driver Management: Supervising and coordinating a team of drivers responsible for the pickup and delivery of garments to and from customers and outlets. This involves scheduling routes, assigning tasks, and ensuring that drivers adhere to safety regulations and company policies while maintaining high levels of customer service.

Backup Driver Pool: Maintain a pool of backup drivers who are trained and ready to step in on short notice to cover for absent or unavailable drivers. This pool can include part-time or on-call drivers who can be mobilized as needed to fill gaps in the schedule and prevent disruptions to delivery operations.

Load Planning: Overseeing the loading and unloading of garments onto delivery vehicles to ensure that goods are transported safely and efficiently. Optimizing load distribution to maximize vehicle capacity and minimize the risk of damage during transit.

Plant Operations: Managing the flow of goods within the plant, including receiving incoming garments for cleaning, sorting items based on cleaning requirements, and coordinating the dispatch of cleaned garments for delivery. Streamlining plant operations to minimise bottlenecks and ensure timely processing of orders.

Team Leadership: Providing leadership and guidance to the logistics team, including drivers, warehouse staff, and administrative personnel. Fostering a positive work environment and promoting teamwork and collaboration to achieve departmental goals.

Job Requirements:

• Good team player who is keen to learn, independent and with strong analytical skills, communication, and interpersonal skills
• Experienced working with drivers or in a factory environment
• Have a coachable and hardworking attitude
• Perform all duties and responsibilities timely and efficiently to achieve overall objectives of this position
• Able to communicate effectively with clients, contractors and team

Job Description

• Able to monitor public tenders and private tenders in the local market.
• Able to take off quantity and costing during the tender stage.
• Able to lead QS during the tender stage, construction stage, and handing over project stage.
• Assist management in overall planning and strategy, as well as project risk management.
• Able to prepare and control project budgeting.
• Source, evaluate, negotiate, and coordinate between vendors, sub-contractors, and manufacturers.
• Attend project kick-off meetings, site meetings & client-consultant meetings.
• Monitor all contractual records with clients and vendors to be compliant to protect the company's interest at all times. Able to handle disputes with clients or vendors, if any, based on the type of contract signed.
• Prepare pre and post-budget, progress claims, projected cash flow, tender documentation, and final accounts.
• Ensure every progress claim, certifications, and invoice to clients are issued on a timely basis
• Oversee and manage the operation of the Contract team by ensuring the Company’s contractual obligations and requirements are met and fulfilled in any undertaken project.
• Job Requirements
• Degree in Engineering or Quantity Surveying.
• Preferably 5 years of relevant working experience in handling of Contractual Terms & Conditions in the Construction Industry.
• Excellent written and verbal communication skills are required, with the ability to effectively present information and respond to questions from groups of managers, and clients.
• Able to work independently with minimum supervision
• Able to work under pressure with high initiative.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You play a critical role in our assortment strategy and planning team, by supporting the realisation of assortment strategies through optimising processes and increase of synergy & work efficiency of teams.

You should have / be 

• Be both performance-driven and process-driven with a thirst for constant improvement through iteration
• Excellent problem-solving skills and an ability to think quick on your feet and out of the box with solutions that are scalable, sustainable and cost-efficient
• A growth mindset and entrepreneurial attitude. Be able to adapt and thrive in a dynamic and ever-shifting environment
• A willingness to go above and beyond and proactively offer suggestions
• Collaborative, interpersonal and communicative

Main responsibilities

• Optimise the E2E assortment creation to launch processes
• Ensure efficient information flow between various business units 
• Create a close feedback loop to support continuous improvement on creating relevant assortments
• Identify blockers/inefficiencies within and between the assortment teams, launch and manage projects to improve them
• Improve product information management tools and processes

Qualifications & Experience

• Minimum 2 years of project management experience ideally in B2C businesses 
• Strong organisation and communication skills
• Highly flexible and comfortable working in a fast-paced, matrix organisation, with multiple stakeholders in different teams
• Self-driven individual with high willingness to work collaboratively

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

POSITION SUMMARY

Intertek Lintec is looking to add to our Business Development team in Singapore to help further grow and develop our Marine Testing, Inspection, Decarbonisation, Assurance & Certification services in the Asia Pacific region. This role will be a Singapore home-based position with regular travel througout the Asia Pacific region.

ROLES & RESPONSIBILITIES

Operational / Quality

• To attend and be actively involved in regular Senior Management Meetings and assist in the strategic business directions and decisions of the company.
• Identify and develop business opportunities within assigned geographical regions.
• Prepares quotations and tenders for new business opportunities.
• Carry out regular Key Account Management meetings across the designated clients and countries assigned.
• Utilises Intertek’s CRM tools to improve market intelligence & understanding.
• Maintain up-to-date knowledge of the company's service offerings as well as external market trends.
• Manages and maintain a pipeline; ensuring all sales information is current.
• Carry out client meetings in a professional manner, deliver all relevant business information and endeavour to gain a maximum level of client feedback with respect to their company, the marketplace, competitive activity, and Intertek Lintec’s services.
• Assists in the development of junior staff.
• Attend industry conferences, seminars and exhibitions whenever and wherever required.
• Prepares and presents technical and business presentations whenever and wherever required.
• Work with internal teams to facilitate service delivery.
• Work with clients to find solutions with regards to the decarbonisation of the industry

Decision Making Required (but not limited to)

• Identification of target clients.
• Recommendations regarding client strategy.
• Correct course of Action – with respect to acting upon customer feedback and information.
• Correct course of Action – to manage dissatisfied customers.
• Advise on market, testing, environmental and quality issues with respect to the services Intertek Lintec supply and offer.
• Budget Constraints – Arrange travel, accommodation and expenses for customer visits and conference attendance in line with agreed company budgets.
• Continued development of the Intertek Lintec LIMS.

Personnel

• Provide guidance to the Singapore based Operations Executive if necessary, during Singapore working hours & cover urgent emails in the event of absence if cover unavailable from UK team.

Employee Safety & Wellness (ES&W)

• Ensuring that the duties of the position, and those of all staff for whom the job holder is given responsibility, are conducted in a manner consistent with satisfying the obligations imposed upon the company and the job holder by the Health and Safety at Work Act, and the provisions of the company's management system.
• Ensuring that ES&W training programmes are followed in line with the Intertek recommendations and to bring to the attention of the Lintec Director any ES&W training needs for staff.
• Ensuring that staff avoid unsafe acts and follow company ES&W procedures, and highlight any cause for concern to the relevant individuals and if required, site management.
• Reporting unsafe conditions as near misses on the iHSE system, encouraging other staff to do so, and reviewing near misses with site management and assisting in implementing corrective actions.
• Ensuring that routine checks are carried out on all safety devices and that all safety devices and manufacturer’s instructions are followed when using equipment.
• Ensuring, that suitable and sufficient documented risk and COSHH assessments are available for the work being carried out, if not, then assess work related hazards and risks and document assessments as required.
• Ensuring that minutes of the UK Safety Committee meeting are available to all staff and that all safety alerts and relevant ES&W information is up to date and displayed on the safety notice board.
• Participating in local ES&W review meetings with site management, ensuring that minutes are produced and distributed, and present toolbox talks to staff as required.

JOB REQUIREMENTS / SPECIFICATIONS

• Bachelor’s degree (may be compensated by substantial work experience if lacking).
• Ability to develop strong working relationships with clients and internal stakeholders.
• Knowledge of all Intertek Lintec’s services.
• Knowledge of Petroleum Products and their properties.
• Knowledge of Marine Industry operations and relevant legislation.
• Knowledge of Client Company activities.
• Knowledge of all competitive testing companies.
• Proficiency in Computer skills.

We are seeking an experienced Manager who will be responsible to oversee the planning, execution, and completion of projects. The individual should use, analyse, and interpret data to help projects/businesses make informed decision. The role may work with large, complex data to identify trends, and insights that can be used to improve project/business performance and planning.

Collaborating with other teams to complete projects using data-driven strategies. Using operational data to get valuable insights to aid project & decision-making. Identify opportunities to improve efficiency and resiliency.

Responsibilities

• Focus on projects related to operational data (i.e., Capacity Management)
• Projects that collect, analyse data from multiple sources, develop data models and algorithms to extract insights.
• Update project status, communicating insights and recommendations to stakeholders
• Staying up-to-update with the latest tools and data analysis techniques
• Provide guidance and support to team members when facing more challenging projects, untypical or complex issues or difficult situations
• Work closely with stakeholders to understand business needs and perspectives to deliver desired outcomes
• Working on projects that help the team to optimize the supply and demand forecast
• Collaborating with other teams to ensure that the demand needs are addressed by supply options in a timely manner
• Help the team to model different demand scenarios, recommendations to plan and address forecasting challenges with alternatives
• Work with internal and external teams to ensure data accuracy, usability, and integrity
• Maintaining data integrity of tools used
• Communicating and reporting on overall projects to provide stakeholders with metrices needed to make informed decisions

Requirements

• Minimum 5 years of working experience in Project Management, Planning and Data Analytics. Less experienced candidates may be considered for appointment as Manager
• Ability to work independently and as part of a team
• Strong communication skills as you will be working closely with stakeholders from different backgrounds and with different roles and levels of seniority
• Exceptional customer service skills, focus and commitment
• Ability to deliver high-quality work in a timely and in a right-first time manner
• Hands-on experience in data modelling and problem solving
• Proficiency in data analysis, visualization and reporting tools, such as Excel, Python, Power BI, Tableau, Elasticsearch
• Create dashboards, storytelling, and analytics with tools

Job Descriptions:

· Responsible for achieving business and sales objective / targets

· Developing growth strategies and plans

· Increasing client and partner base and develop business partners ecosystem.

· Managing and retaining relationships with existing clients and business partners

· Handle account management matters and be the point of contact for customers

· Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals

· Prepare proposals, and present solutions to customers

· Lead and work with various internal teams to formulate solutions and strategies to compete in a highly competitive environment

· Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

· Having an in-depth knowledge of business products and value proposition

· Reporting on successes and areas needing improvements

· Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

· Participate in pricing the solution/service.

· Present new products and services and enhance existing relationships.

· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

· Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators

· Ensure that data is accurately entered and managed within the company’s CRM or other sales management system

· Forecast revenue targets and ensure they are met.

· Track, record and convert Business Development activities into sales revenue.

· Understand the company’s goal and purpose to continue to enhance the company’s performance and meeting company financial KPI

Job Requirements:

· High-level communication skills and proficiency in English

· Stakeholder management skills and proven ability to negotiate

· Experience with design and implementation of business development strategy

· Conflict resolution with ability to build rapport

· Proven working experience as a business development manager, sales executive or a relevant role

· Proven financial skills, business planning/dev skills, and outcome-oriented attitude

· Proven sales track record and strong market knowledge

· Proficiency in MS Office

· Time management and planning skills

· We regret that only Singaporean/PR candidates will be considered for the role, due to the involvement in government projects.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

In this role the associate will be responsible to lead and manage the team of GIN (Global IP Network) Account Managers in APAC. The Sales Manager - APAC will be directly responsible for leading their team to generate new incremental monthly recurring revenue (NIMRR)

The Sales Manager - APAC role’s location is flexible. The Sales Manager - APAC will be expected to work with other members of the Sales Management Team as well as across other departments such as GIN Finance, Product Management, IP Engineering, IP Operations/NOC, and Customer Engineering to help with or lead specific projects pertaining to GIN revenue generation within the Sales Channel.

Essential Functions/Duties

• Develop and manage a sales organization with direct and indirect collaboration with a target market focus of Customers with GE Ports and above.
• Manage collaborative sales activities with internal Business Unit sales organizations, as well as with external NTT Affiliates on required deals.
• Provide deal support for renewal and upgrade opportunities for current customers including pricing approval and overall deal management.
• Interfaces closely with Product/Sales Management, IP Operations, and other groups within GIN to provide feedback on market trends, competitive issues, and client needs.
• As a part of the GIN Sales Management Team, the Sales Manager - APAC will be providing regular updates regarding assigned team sales activities in addition to weekly and monthly reporting.
• Track progress and analyze trends of ongoing sales opportunities for their team, and responsible for reporting on this activity to Senior Management.
• Work with Product Development and Marketing teams to leverage necessary tools and resources to promote the success of the Sales Team.
• Required flexibility to work outside of standard 9am-6pm time zone hours.
• Good knowledge of all Microsoft Office, Internet, and Salesforce.com applications.
• Ability to travel between 25% and 50% of the time.
• Enforces performance standards and addresses problems/issues in a timely fashion.
• Responsible for ensuring staff participates and successfully completes all companywide mandates/training in a timely manner.
• Complies with Corporate Equal Employment Opportunity and Affirmative Action Standards.
• Complies with all Ethics and professional standards.
• Complies with all corporate and organizational security policies and guidelines.

Qualifications (Knowledge/Skills/Abilities) Core Competencies

• Preferred to have previously managed a national or regional team of sales executives.
• Must have a working knowledge of Private Peering agreements and the network implications surrounding these types of relationships.
• Excellent communication abilities in both verbal and written genres. Well-honed teamwork skills including the ability to work with executive level prospects and customers.
• Proven track record of success of meeting/exceeding a team quota.
• Proven experience in developing and delivering effective sales process and tactical training.
• Proven ability to analyze a customer need and develop and recommend alternative solutions to meet that need.
• Being a seasoned negotiator with solid effective conflict resolution.
• High technical aptitude with ability to accurately articulate the underlying technologies and applications of the Internet.

Education and Experience:

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering or a related field preferred.
• 8+ years of sales and/or business development experience, including experience in developing complex multi-component business solutions.
• 5+ years of experience specifically within the Telecom and/or IP industries.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree, preferable inengineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Make an Impact by

• Creating, developing and implementing the visual merchandising strategy and programmes for all stores objectives.
• Ensure the strategy and guidelines are in line with our brand, products and target market, and also consistent display across multiple store locations.
• Create effective displays that enhance shopping experience, thus maximising customer experience and drive incremental equipment revenue.
• Plan, source and produce props, creative materials, and accessories for displays.
• Develop and implement VM guidelines for all stores, new store openings and special projects.
• Work cross-functionally with internal stakeholders as a collaborative partner (marketing, retail operations, merchandising, etc) to gain awareness of the brand scope, provide insight on visual projects, and identify how VM can align and contribute.
• Create and manage VM budget.
• Install visual merchandising POS collateral for events and promotions.
• Review and improve merchandising operations and processes.
• Identify new business opportunities and acquire partners and merchants for shop spaces to drive business and revenue growth.
• Strong cross team collaborations with internal and external stakeholders to promote Partnership POD usage.

Skills for Success

• Bachelor’s Degree or equivalent in related disciplines such as Business Administration / Retail Management / Marketing
• Minimum 3 to 5 years of relevant experience in Visual Merchandising.
• Able to come up with new business models and reach out to new partners for pitching of ideas
• Excellent negotiation skills
• Creative, attention to details and possess ability to multi-task in a deadline driven environment.
• Strong interpersonal, communication, organization, time management and negotiation.
• Strong execution skills to deliver on growth targets.
• Analytical and data-driven mindset with a clear focus on results.
• 2-3 years of experience in partnerships or business development role is a plus.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

Our client is embarking upon an exciting growth phase and as such we are seeking Business development manager, Modernization, Southeast Asia to join our Modernization team. Modernization improves the safety, reliability, and quality of existing elevators and escalators. This role is the business owner of modernization sales management model and sales performance, and of pricing performance. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career.

What will you be doing?

• Responsible for deployment of sales management improvement processes and coaching of the sales.
• Drives the pricing stream and pricing excellence model.
• Identifies, researches, evaluates, and pursues business development opportunities together with the regional teams according to the organization’s short and long-term business goals.
• Ensures the successful development and implementation of organization wide business improvements in collaboration with other functions in the Frontline, Area, and Global offices.

Are you the one?

• Bachelor’s Degree required.
• Minimum 3-10 years of experience in sales, sales management, or other relevant roles
• Excellent English language skills.
• Strong collaboration and influencing skills in a matrix organization.
• Experience in sales/ sales management in elevator, construction or relevant other B2B environment.
• Experience in rolling out successful sales programs across different countries/ regional experiences.

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

KONE has been honored by the prestigious HR Asia as one of the Best Companies to Work for in Asia for four consecutive years and the Most Caring Company Awards 2023 for the third time!

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director