Position Title: Sales Executive

Job Description

Build and maintain relationships with clients and prospects

Meet with potential clients to determine their needs

Handling customer inquiries and providing solutions

Preparing quotations and proposals for projects

Any ad-hoc tasks and duties as assigned

Requirements for Sales Executive

Experience in sales and relationship management

Self motivated and goal oriented to deliver results

Strong verbal and written communicator

Excellent customer service and sales skills

Good negotiation and problem solving skills

Working Hours

Working Location: Changi Business Park

Working Hours: 5.5 days (Monday-Friday 8.30am-5.30pm, Saturday 8.30am-12.30pm)

Salary Package: Basic Salary + Variable Bonus + Allowance

Duration: Full Time

Sales Manager, Unstructured Data Solutions

Dell Technologies’ global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products. Our Product Specialists get to know a limited number of specialized products and services inside and out. As well as selling them directly, we’re called in to identify and support opportunities within particular customer accounts. We are the difference makers.

Join us to do the best work of your career and make a profound social impact as a Sales Manager, Unstructured Data Solutions on our Product and Solutions Sales Specialist Team in Singapore.

What you’ll achieve
As Sales Manager, Unstructured Data Solutions, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s products and services. From developing brand new accounts to driving expansion across existing accounts, our Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking unstructured data solutions product portfolio and the desks of satisfied customers.

You will:

• Represent a balanced sales effort of product and services knowledge and selling skills
• Grow the territory/account base to attain financial objectives
• Understand customers’ business and solutions requirements Territory/account management, including account planning and sales forecasting
• Customarily and regularly engaged with decision makers at client facilities in performing primary duties Leads sales process and utilizes all available resources to manage account

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5 to 8 years of related experience in a relationship selling role with good knowledge of technical products, vendors and families of technologies
• Good knowledge of product configurations
• Strong oral and written communication skills with customers, support personnel and executives

Desirable Requirements
Bachelor’s degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 01 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Business Management or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience

Job Description

• Manage key application development projects under the direct customer engagement and Loyalty marketing portfolio.
• Review and analyse business requirements to provide solutions for new applications and system enhancements.
• Drive key IT capability to transform business.
• Improve reach and effectiveness of loyalty marketing activities using digital technology.
• Work with technology, business units and relevant functional managers to ensure that solutions delivered are aligned to the digital enterprise Architecture and IT Application roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Anticipate any potential issues that might impact the project.
• Track and report project status.
• Track and identify feasible airline applications, key technology trends and technologies for awareness, and potential adoption by the business.
• Support re-designing of application architecture, based on micro service architecture.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Possess a degree in Information Technology or related fields.
• Must be a Certified Scrum Master.
• At least 5 years of work experience in the following area, being familiar with various software development practices (Eg: Agile software development methodologies). - REST API with security development life cycles skills - JAVA (framework: Spring boot), Nodejs, React, JQuery, Bootstrap, HTML5, Kubernetes, dockers etc. - Database technical knowledge in the areas of general SQL (Oracle DB) - User Interface design
• Experience in noSQL databases, eg Cassandra
• Experience in OpenShift framework
• Experience in cloud computing platform – AWS, MS Azure
• Familiar with API gateway, Caching, Blockchain
• Should have quick learning ability and adapt to new technologies
• Should have strong analytical, software development, vendor management skills
• Possess great interpersonal and communications skills

Responsibilities:

• Develop and execute strategic sales and marketing plans to drive revenue growth in alignment with company objectives.
• Collaborate with cross-functional teams to ensure alignment of sales and marketing efforts with product development and manufacturing processes.
• Lead and oversee the implementation of marketing campaigns, product launches, and promotional activities.
• Analyze market trends, competition, and customer feedback to identify opportunities and formulate effective strategies.
• Manage key customer relationships and engagements, understanding their needs and ensuring customer satisfaction.
• Define program milestones, timelines, and deliverables, and monitor progress against established goals.
• Prepare and present reports, performance metrics, and recommendations to senior management.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Engineering, or related field.
• At least 3 years of experience in Semiconductor Manufacturing with a focus on sales and marketing. Familiarity with semiconductor fabrication processes and technologies.
• Proven track record in developing and implementing successful sales and marketing strategies.
• Proficiency in data analysis, budget management, and project coordination.
• Results-oriented mindset with the ability to think creatively and strategically
• Strong understanding of semiconductor products, market dynamics, and customer requirements.
• Exceptional leadership, communication, and negotiation skills.
• Able to communicate effectively with suppliers and internal teams in both bilingual.
• Excellent communication, negotiation, and presentation skills, capable of establishing effective cooperation with individuals from diverse cultural backgrounds. abilities to effectively interact with customers and partners.
• Proficient in project management tools.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.
• Resourceful and meticulous.

Job Highlights:

• Career Advancement
• Start ASAP
• Works five days a week on weekdays only
• Salary Package: Basic salary + Commission

Job Description:

• Identify new customers by searching online business listings, following leads from existing clients, and attending trade shows and conferences
• Achieve monthly and annual targeted sales and maintain consistent performance.
• Build connections and maintain lasting relationships with customers
• Carefully monitor contacts, promotional activities, and sales volume
• Help customers select pet food and accessories to meet their pet's needs, product specifications, and regulations
• Answer customers’ questions about product prices and availability
• Prepare sales contracts and submit orders for processing
• Follow up with vendors/partners to make sure that they are satisfied with their purchases
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues and solve problems arising from customers' orders.

Job Requirements:

• At least one year of sales experience in a retail environment/role
• Proficient in Microsoft Office
• Able to work independently and with minimal supervision
• Strong interpersonal and communication skills
• Customer service oriented, good team player with multi-tasking capabilities

This role is a 12 Months contract based in Singapore, working location - Central

Responsibilities

• Become an expert in company's solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs
• Work with clients to improve the performance of their overall company campaigns
• Align clients KPIs with company solutions to drive incremental value
• Grow revenue, educate and lead strategic conversations with clients
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Minimum Qualifications

• At least 4+ years of experience in account management, brand management, performance marketing, digital marketing, media agency, sales or consulting
• Bachelor's degree or equivalent practical experiences
• Manage clients whose usual business language is English

Preferred Qualifications

• Strong problem solving and quantitative analytical skills
• Ability to influence C levels and build effective relationships
• Knowledge of the media landscape of Singapore is essential. Knowledge of digital media is a bonus.
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Goals driven, ability to transform traditional businesses to unlock incremental growth

RESONSIBLES:

• Plan, Develop and Implement Sales & Marketing Strategy

Develop and execute a comprehensive sales strategy that aligns with the company's overall goals and objectives. Identify new market opportunities, potential customers, and emerging trends to drive sales growth. Exploring for a new development in the company's business and to be in charge of Singapore's team sales & marketing, sales planning, and marketing.

• Sales Process Optimization

Implement effective sales processes and methodologies to improve sales efficiency and effectiveness.

• Sales Forecasting and Reporting

Develop accurate sales forecasts and pipeline reports. Present regular sales reports to the executive team and board of directors to keep them informed of progress toward sales goals.

• Customer & External Parties Relationship Management

Build and maintain strong relationships with key customers & external parties and strategic partners. Engage in high-level sales negotiations and oversee major sales deals.

• Market and Competitive Analysis

Stay informed about Semiconductor/Manufacturing industry trends, market dynamics, and competitor activities. Use market intelligence/strong useful resources to identify opportunities and develop strategies to maintain a competitive edge.

• Budgeting and Resource Allocation

Participate in the budgeting process, ensuring appropriate allocation of resources to support sales initiatives. Optimize the use of sales tools and technologies to enhance productivity.

• Revenue Generation

Lead the sales team to achieve revenue targets and meet or exceed sales quotas. Monitor sales performance, analyze sales data, and take proactive measures to address challenges and capitalize on opportunities.

• Team Management

Recruit, hire, and train a talented sales team. Provide coaching, mentoring, and performance feedback to enhance their skills and productivity. Set clear sales objectives and provide guidance on strategies to achieve them.

• Cross-Functional Collaboration

Collaborate with other departments, such as marketing, product development, and customer success, to align sales efforts with overall business strategies. Foster a culture of collaboration and teamwork across the organization.

REQUIREMENTS:

• Degree qualification in any Business/Marketing/International Business/Supply Chain discipline with at least 10 years of relevant experience preferably from Semiconductor/Electronic/Supply Chain/Manufacturing industry.
• Proven expertise in sales and marketing and sales development of semiconductor business with deep knowledge of the semiconductor industry.
• Strategic mindset to identify growth opportunities, stay ahead of semiconductor industry trends, and adapt marketing strategies accordingly. Excellent proficiency in analyzing marketing data, generating reports, and deriving actionable insights to optimize campaigns and drive performance.
• Willingness to frequently travel and maintain close communication with overseas partners, conduct partner training, and expand business opportunities.
• Proficient use of marketing tools and strategies such as market research, brand promotion, and digital marketing, with a solid grasp of market dynamics in the semiconductor industry.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Excellent communication, negotiation, and presentation skills, capable of establishing effective cooperation with individuals from diverse cultural backgrounds. abilities to effectively interact with customers and partners.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.

A Day in the Life:

• support business units with market intelligence and research for potential biz leads, competition and market opportunities
• Data-mine key client contacts of business units and maintain data currency
• Generate guided marketing communications materials for circulation to clients as part of company consistent marcom interaction with clients
• Thru the above, act as the first point of contact for potential business leads and enquiries
• Update and refresh company’s marketing credentials and communication materials on a regular basis

Who We Are Looking For:

• At least a Diploma in Event Management or equivalent
• Minimum 3 years project management experience in events
• Self-motivated and results-oriented
• Strong interpersonal and communication skills

Tasks

- Grow R&S market share in EMC Test Solutions and OTA & Antenna Test Solutions

- Work closely with relevant stakeholders to promote our high-end products and solutions in key target markets

- Regular interaction with international key customers & partners for early cooperation during solution development phase

- Identify market & competition trends and actively shape our product and pricing policy

- Responsible for delivering customer and sales training courses, writing technical descriptions and preparing sales documentation

- Contribute actively to customer and sales training as well as trade fairs

- Work in a multi-national and dynamic team to support our business globally

Qualifications

- Degree in electronics/electrical/communications engineering, or in a comparable field of study

- Preferably at least 3 years of relevant working experience in the field of Electronics, RF or wireless communications

- Knowledge and experience on EMC, OTA and Antenna test will be an added advantage

- Strong analytical skills - Good knowledge of technology, market, competition and customer requirements trends

- Action oriented, driven to deliver and solid interpersonal communication skills

- Ability and willingness to travel paired with intercultural competence (APAC and West Asia countries)

- Excellent English, and Chinese language skills in order to communicate with Chinese speaking customers and associates in the region

JOB RESPONSIBILITIES

• Handle customer's calls
• Liaise with customers on matters such as schedules, rejects, orders etc
• Handle customer's complaints
• Monitor weekly sales backlog reports
• Liaise with Planning Department and warehouse for outstanding Sales Orders
• Download and receive of Sales Orders
• Filter Sales Orders’ lead time, pricing issues, New Sales Orders and related new projects etc
• Create and maintain customer codes in the ERP system
• Create and maintain customer's price lists
• Type and file quotations
• Invoicing, Issue Debit and Credit notes
• Monitor customers' payment & shipping schedules
• Prepare related documents such as Packing List and Proforma invoice for shipment
• Maintain sales reports on a regular basis
• Any other ad-hoc duties assigned.

JOB REQUIRMENTS

• Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in any field
• Proficient in Microsoft Excel
• Able to handle Mandarin Speaking customers' complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution from China and Taiwan
• At least 2 year(s) of working experience in the related field is required for this position

Responsibilities:

• Ensure compliance with industry regulations and perform quality inspections.
• Conduct measurements and tests on products, calibrate equipment and identify production irregularities.
• Prepare, review and revise testing procedures or MSOP for the part’s measurement.
• Perform dimensional assessments of products to ensure dimensions meet drawing specifications.
• Document results, prepare inspection reports and perform simple data analysis.
• Follow up with Production on quality issues to resolution through corrective actions.
• Assist in NPI parts inspection, generate report and perform sample evaluation.
• Maintain equipment calibration according to metrology standards and monitor functionality.
• Prepare and update Work Instructions and conduct measuring equipment training.
• Ensure approval samples are properly identified and recorded in the Master list.
• Identify areas for quality control improvement.

Requirements:

• Possess relevant experience as a quality technician.
• Proficient in Microsoft applications, including Microsoft Excel and Word to prepare the inspection record.
• Capable of operating and programing automated measuring equipment (CMM, Optical Measuring equipment etc)
• Possess the ability to analyze and interpret technical information (understand GD&T, blueprint reading etc)
• Able to communicate effectively with both internal and external personnel.
• Able to work independently with minimal supervision.

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Job description:

• Prepare quotations and simulations for clients
• Planning, co-ordinate and monitoring order/project until completion
• Assist with sales inquiries, and quotations, process sales orders, and co-ordinate on-site delivery and installation schedule
• Handling documentation and administrative matters required for the commencement of works and project closing
• Able to read CAD drawings for quantity and technical compliance
• Able to make a prior examination and critical analysis, or detailed evaluation of cut-lists and shop drawings against the project’s specified requirement
• Monitor progress claims and ensure that all supplied materials are claimed accordingly
• Any other sales support and coordination jobs assigned

Job Requirement:

• Excellent time management, analytical, communication, presentation, and interpersonal skills
• Meticulous with a positive work attitude
• Energetic, self-motivated and results-oriented
• Knowledgeable in project management processes for all stages of the project
• Passion for Architecture and Design
• Proficient in MS Office (Word/Excel/PowerPoint)
• Minimum 5 years of experience preferably in the stone trade

Job Description

• Liaising with customers which comprise Architects, Designers, Contractors, etc

• Assisting in tender and Project Cost estimation.

• Prepare quotation and simulation for the client

• Follow up on orders until completion

• Arrange site delivery and installation schedule

• Any other sales support and coordination jobs

Job Requirement

• Candidate must have Photoshop and AutoCAD skills

• Energetic and self-motivated

• Passion for architecture and design

• Minimum 5 years’ experience in a relevant role

• Bachelor degree or above

Job Responsibilities

• Perform order processing duties
• Monitor trucks readiness and liaise with customers to issue shipping instruction to factories and forwarders
• Work closely with customers, factories and freight forwarders to ensure timely shipment and delivery.
• Swift response to customers, shipment enquiries & freight quotation.
• Recording of orders and shipments.
• Up to date documentation filing

Job Requirements

• Min Secondary or O level
• Min 3 years of relevant experience
• Must have working knowledge in shipping terms, shipping documentation, L/C preparation and negotiation, application of Certificate Of Origin and Marine Insurance
• Experience in SAP is a MUST
• Good communication & interpersonal skills
• Meticulous, systematic & organized individual
• Team player
• Proficient in Microsoft Office
• Willing to work at Loyang area

JOB PURPOSE

The Product Marketing Manager is responsible for the overall performance of a business unit with regards to sales, margin, inventory, quoting strategies, suppliers, and the ongoing development of the employees.

PRINCIPAL ACCOUNTABILITIES

Set & achieve sales and margin budgets & objectives

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.

Business unit quarterly business review

• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.

Supplier relationship management

• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.

DPP pricing negotiation

• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.

Product knowledge

• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.

Market knowledge

• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.

RESPONSIBILITIES

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.
• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.
• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.
• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.
• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.
• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.
• Based on business unit strategy, review all CBO for assigned branches to identify potential issues and sales and profit margin opportunities.
• Prepare and execute quarterly reviews and ensure that we deliver on our commitments to suppliers by creating realistic objectives and follow through on action items.
• Plan and prepare meeting agenda for communication meetings. Present & discuss relevant information in a timely and effective manner. It should include topics such as Service Level Agreement, sales, profit margin, quoting, training, market conditions.
• Negotiate special returns with suppliers where we require additional flexibility outside of contractual rotation/scrap allowance. In addition, special returns need to be actioned by any individual who is able to use their relationship, developed with the supplier, to gain a favor.
• Identify and maintain parts in inventory where sales and marketing needs to be alerted to tightened availability for appropriate business reasons (market conditions, manufacturing issues, etc).
• Approval of quotes based on a dollar threshold set by business unit.
• As appropriate, visit selected customers in the field, and participate in customer visits at corporate headquarters. Prepare and present appropriate information.
• Expedite existing supplier purchase back orders for stocking and/or specific customer requirements. For those situations where greater effort and relationship is required to achieve satisfactory results.
• Target and sign new franchises.
• Determine initial inventory investment, execute on supplier development plan.
• Perform range reviews to determine top non line items to create and purchase.
• Assign quotes by branch and balance workload across quoting positions in a business unit.
• Update cost books, lead-time, factory stock, cross reference files for dashboard and business unit shared drive.
• Adjust CBO pricing upwards in appropriate business conditions (supplier cost increase, restricted availability, etc).
• Prepare and present product related material to increase knowledge base of marketers and / or sales. Includes arrangement of suppliers / reps to conduct training sessions.

REQUIREMENTS

• A Degree qualification or equivalent in a relevant field of study.
• At least 5 years of relevant working experience focused on product marketing.
• Experienced in the electronics industry within distribution, component manufacturers and/or EMS companies is highly advantageous but not a must.
• Overseas travel is required for this position.

Working location: ESR BizPark Changi (short walking distance from Expo MRT station)

In cooperation with the Director of Marketing Communications, his/her role is to assist for all key marketing, and events of the properties including above and below the line marketing, digital and content marketing, creative and communications development, events planning and organising to support the business objective set for the hotel marketing communication planning, budgeting, execution, reviews and results measurement taking in consideration the available brand standard and tools.

PRIMARY RESPONSIBILITIES

• Assist to strategise, draw up and execute marketing and promotion plans and activities to promote the hotel’s products, services, facilities and promotions, as well as measure, analyse and evaluate performance of these marketing efforts.
• Assist to implement Dusit graphic standard in guest collaterals, sales collaterals and advertising execution to ensure that each items is in line with the Dusit graphic standard and is validated by the Corporate Office.
• Assist to support the sales & marketing department by developing the hotel sales and marketing tools including presentation file, corporate gift, media kits, multimedia tool etc. to ensure the most appropriate communication of the hotel, the product and the brand.
• Assist to develop and implement the advertising, collateral and promotional materials of the hotel including its F&B, spa, golf and recreation outlets as well as actively promote the hotel’s outlets into the market.
• Assist to manage creative developments such E-Newsletters, posters, flyers, banners, advertisements as well as update TV and other displays in hotel guest rooms and public areas.
• Assist to manage hotel’s marketing assets and platforms including media library, photography & videography, simple creative designs, website, microsites, mobile apps, social media, and others.
• Provide assistance in hotel’s Events, PR and media relations, activities and activations, including copywriting of press releases, media seeding, KOL collaborations, event coverage and other marketing support.
• Assist to manage and promote the hotel’s customer relationship programs
• Seek partnership and joint promotions with credit cards companies, magazines, airlines, NTOs, websites, mobile networks, consumer brands and business associations.
• Develop and maintain excellent working relationship with internal and external departments, business associates, suppliers, stakeholders, sponsors and guests.
• Be the hotel representative in both internal and external functions and events.
• Conduct marketing surveys for hotel and compile the report with marketing suggestion.
• Manage the hotel’s database including gathering more new potential, maintain the exiting as well as develop the database and the hotel’s email marketing.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Public Relations, Mass Communications or relevant discipline
• Minimum of 1-2 years relevant experience in a similar capacity
• Possess a quality to establish strong media and social connections.
• Have a positive attitude toward challenges and the drive to excel
• Have good communication skills in written and spoken English

*Only shortlisted candidates will be notified.

For any enquiry, please WhatsApp to 92344805

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data may also be transferred outside Singapore.

· Handle sales activities/quotations for assigned account.

· Handle and grow existing customers/ new development customers (Machining and Contract Manufacturing) with strategic growth of 15%-20%.

· Manage customer account status & credit control for assigned account.

· Achieve assigned sales target and consistently follow up for purchase order after quotation is submitted to customer.

· Work with cross functional departments for customer request /new RFQ as per SOP0038.

· Review order fulfilment as per SOP0039 and back-up support for sales coordinator in order fulfilment that enable smooth daily operations.

· Maintain & service customers satisfaction as per SOP0040.

· Review consolidation of pricing & forecasting and work with customers in fulfilling the forecast.

· Participate in weekly / bi-weekly / monthly sales call with customers with the aim to ensure business needs are on schedule and to arrest any potential / new issues by customers relating to sales and revenue.

· Understand and work with multi-level bill of materials (BOM).

· Collaborating with the design, production, supply chain, engineering or R & D departments of the company to determine how products and services could be made or modified to suit the needs of the customer.

· Selling on technologically and scientifically company core capabilities to covert to product sales.

· Maintain and ensure Sales and Marketing annual operating budget did not exceed per HOD prevailing directive.

· Managing close relationship with various departments taking deliverables as top priority.

Any other ad-hoc duties as assigned by supervisor.

Minimum Diploma in Mechanical/Manufacturing Engineering or its equivalent.

Minimum 1 year of relevant working experience.

1. Technical and Technological Skills

· Knowledge in Navision system platform.

· Strong oral and written communication skills.

· Basic MS Office proficiency.

· Provide quality customer service that meets customer needs and expectations.

· Able to accomplish sales-related reports and presentations.

2. Personal Qualities (Soft Skills):

· Customer-focused and results-driven.

· Able to work in different time zone for customers weekly conference calls.

· Able to work independently or with the team.

· Good communication and interpersonal skills in building and maintaining both internal and external relationships.

· Open to explore and decipher new things for professional growth.

Mizuno places a strong emphasis on Fair Play, Friendship, and Fighting Spirit, aiming to cultivate an environment where every employee embrace fairness and fighting spirit. We seek to attract adaptable, proactive, and passionate talent to join our team.

As a Sales Operations and Customer Service Specialist/ Executive, your role is pivotal in leading and developing our Customer Service division. You will drive enhanced customer satisfaction through competitive service levels, meeting and exceeding our customers' expectations. Your primary objective is to provide order management and support to the Sales Team, aiming to achieve the organization's sales and profit targets while meeting team objectives.

Key Responsibilities:

• Lead the management of the sales order process, including sales order collection, reservation, and confirmation.
• Ensure proper administration, documentation, and financial reconciliation of the customer base.
• Co-lead with Ops and Finance the product delivery process to achieve our customer commitments.
• Collaborate on capacity planning with the warehouse.
• Work with the Sales team to develop strategies to close gaps.
• Communicate cross-functionally between internal interfaces and work closely with the warehouse team to provide the best support for the business.
• Generate and compile inventory data to maintain healthy stock levels.
• Track and analyze monthly sales of customers and product categories.
• Monitor and track incoming shipments as per the Open Order Report, including bulk and sample orders.
• Monitor article drops, and shipment tracking, and ensure all pre-orders are fulfilled.
• Adjust the order book according to delivery information and inform customers and the sales team of any delays.
• Deliver reliability and responsiveness to customer requests and complaints.
• Process stock replenishment in SP & FO and support in all PO creations for non-trade purchases, ensuring submission to Finance.

Knowledge, Skills, and Abilities:

• Strong communication skills.
• Ability to manage relationships and diversity.
• Excellent planning, organizing, and coordinating skills.
• Proficiency in analysis and problem-solving.
• Results-oriented mindset.
• Data entry and computer skills.

Education and Experience / Minimum Qualifications:

• 3 years' experience in Order Management, Inventory Management, and Customer Service.
• Industry Experience – Preferably in retail or FMCG Retail.
• Language: Fluent in English + Local Language (if applicable).
• IT: Proficiency in Microsoft Outlook, Microsoft Excel (Advanced), Sun System/ SAP experience is a plus.
• Mature, responsible, proactive, and a team player.

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

Follow Driver(Manager) around everyday to help load and unload goods from the van to customers place. Everyday will drive around for delivery from 7am to 5pm then return to warehouse to load goods for the next day delivery.

Also to pack and load goods in the warehouse. to keep warehouse tidy and in order.

Working hours are from:-

Monday to Friday, 6.45am to 6.30pm (estimate)

Saturday 7pm to 3pm (estimate)

No education requirements

required to be strong so can load and unload goods (from 3kg to 13kg boxes)

need to be hardworking and report for work everyday

About Us:

Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting-edge fire suppression systems and products.

Position Overview:

We are seeking a proactive and customer-focused After-Sales Associate to support our clients after the completion of projects. The successful candidate will play a key role in ensuring customer satisfaction, resolving issues, and providing ongoing support to maintain long-term relationships with our clients.

Key Responsibilities:

1. Customer Support:

• Serve as the primary point of contact for clients regarding post-installation inquiries, concerns, and service requests.
• Respond to customer inquiries promptly via phone, email, or in-person, providing knowledgeable assistance and solutions.
• Address customer complaints and issues in a timely and professional manner, striving to achieve satisfactory resolutions.

2. Service Coordination:

• Coordinate service appointments and schedule technicians to address client requests for maintenance, repairs, or inspections.
• Liaise with internal teams and external partners to ensure timely response and resolution of customer service requests.
• Maintain accurate records of service activities, including service reports, work orders, and customer communications.

3. Product Training and Support:

• Provide product training and guidance to clients on the use, maintenance, and troubleshooting of systems and products, if applicable.
• Assist clients in understanding warranty terms, coverage, and procedures for warranty claims.
• Stay updated on product developments and enhancements to provide informed support to clients.

4. Customer Feedback and Improvement:

• Gather feedback from clients regarding their experience with our products and services, and communicate insights to relevant stakeholders.
• Identify opportunities for improvement in after-sales processes, procedures, and products based on customer feedback and market trends.
• Collaborate with cross-functional teams to implement improvements and enhancements to enhance customer satisfaction.

Required Qualifications:

· Tertiary diploma or equivalent; additional education or training in customer service is a plus.

· Proven experience in a customer service or after-sales support role, preferably in the fire protection or related industry.

· Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal teams.

· Strong problem-solving abilities and a customer-centric approach to service delivery.

· Proficiency in MS Office applications and customer relationship management (CRM) software.

Preferred Attributes:

· Customer-focused with a commitment to providing exceptional service.

· Detail-oriented with strong organizational skills.

· Ability to multitask and prioritize tasks in a fast-paced environment.

· Team player with a positive attitude and willingness to collaborate with colleagues.

How to Apply:

If you are a dedicated and customer-oriented individual with a passion for providing excellent after-sales support, we invite you to apply for this rewarding position.

Linkgas Engineering is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Interfaces with operations on a timely basis
• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections
• Drive sales target and achieve desired revenue for rooms

What we need from you

• A minimum qualification in Diploma in Hospitality Management
• At least 3 years of experience in a hotel sales & marketing department

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Have relevant knowledge on Freight Forwarding services.

Pleasant yet dynamic personality.

Good communication skills.

Able to work independantly and good in teamwork.

Visitation of clients and submit quotation via email.

At least 2 years of relevant experiences in SALES & MARKETING

Would be good if own a car

5 days week, Monday to Friday, 0900 - 1800.