Company DescriptionTechnoally is a young and energetic company based in Singapore, specializing in cloud strategy and managed services for customers. With over 30 years of collective experience, our team focuses on consultative selling to provide value-added services for the products and solutions we resell. Our vision is to be an industry pioneer by offering the latest hardware, software, and networking products on the cloud, eliminating the need for customers to invest in expensive IT infrastructure.

Role DescriptionThis is a full-time Inside Sales Specialist role at Technoally. As an Inside Sales Specialist, your day-to-day tasks will include lead generation, customer satisfaction, and effective communication with clients. While this role is primarily located in Singapore, we offer flexibility for some remote work.

• Calling existing and prospecting new customers for subscription renewals and new IT opportunities
• Admin duties in creating Quotes, PO, DO and liaising with customers and vendors for deliveries, engineer assignment
• To improve monthly sales with marketing initiatives like EDM, social media etc

QualificationsInside Sales and Lead Generation skills
Customer Satisfaction and Communication skills
Customer Service experience
Excellent verbal and written communication skills
Ability to work independently and remotely
Experience in the IT industry is a plus
Diploma/ Degree in Business or related field is preferred or equivalent experience in IT

Brief Description & Role

Addvalue is a leading satellite-based communication solutions company that provides state-of-the-art communication terminals for use in space, in the air, at sea and on the ground. The company also offers extensive engineering and integration services to its customers including leading organizations in commercial, defence and space industries.

Addvalue is extending its talent pool to include individuals who can work closely with our business and engineering members to provide technical support and commissioning services for the sophisticated embedded RFSoC hardware products.

Responsibilities

• Develop sale leads, work with partners and manage product sales on a global basis.
• Develop marketing collaterals or technical support documents to facilitate sales and customer support.
• Manage accounts and provide pre-sales and after-sale support in turn of product familiarization, training and commissioning.
• Contribute to internal product strategic process with the aim to ensure continual market relevance and new development programs.

Requirements

· At least a Degree in Electronics Engineering, preferably in wireless communications, RF electronics, with proven working experience in RF/hardware electronic embedded system design and development.

Skills, Experiences & Knowledge

• Confident and familiar with customer engagement.
• Able to apply critical thinking in tackling challenges and solving problems with a strong sense of ownership.
• Able to articulate ideas/concepts effectively. Fluency in English as a working language with effective written and spoken communication skills, social and interpersonal skills.
• Experienced in project management methodologies will be desirable.

Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;
• 
  

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.
• Open for junior and senior candidates

KEY RESPONSIBILITIES

• Maintain customer satisfaction through face-to-face interactions, phone calls and emails
• Effectively manage a large volume of incoming calls and emails
• Effectively resolve customers’ problems through strong and clear interpersonal dialogue
• Skilfully and calmly manage difficult and angry customers
• Liaise with third-party service contractors for appointment scheduling and spare parts
• Data entry for customer information, feedback, complaints and warranty cards
• Provide after-sales support to sales personnel

SKILLS & QUALIFICATIONS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Proficient in spoken and written English
• Strong people-handling skills and a keen listener
• Pleasant and strong personality, able to withstand difficult customers
• Ability to multi-task and manage time effectively
• Able to adapt/respond to different types of customers
• A team player with a positive service mindset
• Proficient in MS Office applications
• Knowledge in spare part management will be an advantage

Location: 5 Changi South Street 3, Singapore 486117

Job Scope:

· Provide sales and local purchasing support.

· Arrange local and overseas goods delivery to customers.

· Process and receive inventory transfer orders.

· Perform counter sales duties to generate sales and profit for the Company.

· Ensure all inventory under your charge are properly accounted for.

· Back up any branch operations (Changi, Ubi or Jurong Port) as and when assigned to any branch location.

· To assist in adhoc duties as and when required.

Requirements:

· At least 1 year of relevant working experience

CHUAN LAM PRODUCTION PTE LTD is a leading events services company specializing in delivering exceptional experiences from conceptualization to execution. We are currently seeking a detail-oriented and highly organized individual to join our team as a Project & Sales Coordinator. In this role, you will play a critical role in managing projects and providing support to the sales team, ensuring the smooth and successful delivery of our events.

As a Project & Sales Coordinator, you will be responsible for coordinating with various stakeholders, both internal and external, to ensure all aspects of projects are well-managed and executed flawlessly. You will assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records. Additionally, you will support the project team in planning, scheduling, and executing events, ensuring that all operational requirements are met to meet our clients' expectations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple tasks simultaneously, and has a strong interest in the events services industry. We offer a dynamic and collaborative work environment, with opportunities for growth and development.

Responsibilities

• Coordinate with internal teams and external partners to ensure the successful execution of projects
• Assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records
• Support the project team in planning, scheduling, and executing events, ensuring operational requirements are met
• Conduct market research and analysis to identify potential sales opportunities
• Assist in the development of sales strategies and tactics to maximize revenue
• Maintain up-to-date knowledge of industry trends, competitors, and best practices
• Provide exceptional customer service and promptly address client inquiries and concerns

• Proven experience in project coordination and/or sales support
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite
• Knowledge of event planning and logistics is preferred
• Ability to work independently and collaborate effectively in a team
• Attention to detail and ability to prioritize tasks
• Ability to thrive in a fast-paced and dynamic environment
• Excellent problem-solving and decision-making abilities
• Flexibility to work evenings and weekends, as required

If you would like to join our team, kindly send your resume to [email protected]

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

This is a sales position responsible for the management of a portfolio of clients including Real Money and other financial institutions in APAC time zone. The salesperson will be based in Singapore and will be a key member and an important contributor of the team's revenue. The successful candidate will be expected to grow our presence for investors for both FX flow and solutions-based business, and would be expected to protect our clients and the franchise through a relentless commitment to control and governance build on the highest standard of personal ethics and responsibilities.

Responsibilities:

• Actively cover a portfolio of global financial institutions (includes execution and backing up clients where needed) and be a leading contributor to the team’s revenue.
• Assist with the implementation of the broader strategy for the client segments
• Identify new opportunities and close gaps with our competitors
• Drive thought leadership content for our Investor clients in the region; includes macro events, roundtables, bringing resources from the global network to Asia etc.
• Staying on top of the regulatory and industry changes and competitive landscape
• Developing and mentoring junior talents on the team
• Adhere to and cascade all supervisory training and tools to create a culture of responsibility to our clients, our shareholders and each other

Qualifications:

• At least 6 years of relevant experience in Foreign Exchange
• Strong Communication Skills
• Extensive knowledge of the Real Money business and strong understanding of local markets
• Proven product and solution skills
• Ability to work effectively with various stakeholders and functional partners internally
• Proven track record of successful FX client coverage

Title: Sales Executive & Managers

Job Description & Requirements:

Dashmesh is a leading south Asian food distribution company, specialising in Indian & Pakistani food products. We are seeking a results-driven and customer-focused Sales personnel to join our dynamic sales team. The successful candidate will play a crucial role in achieving sales targets, building customer relationships, and promoting our products.

5.5-day work week with alternate Saturdays off.

Responsibilities:

• To market and sell South Asian dried food products to local and regional customers
• Develop a comprehensive understanding of Dashmesh products and effectively communicate benefits and competitive advantages to potential customers.
• Identify and pursue new business opportunities through prospecting, networking, and lead generation.
• Develop, execute, and monitor sales strategies with our existing and new customers to achieve sales targets and profitability.
• Identify and develop new leads and business opportunities.
• Stay informed about industry trends and competitor products.

Job Requirements:

• Possess at least a GCE ‘O’ Level Certificate or equivalent.
• Posses a class 2B/3 driving license.
• Be fluent in English.
• Strong communication and interpersonal skills.
• Goal-oriented with a demonstrated ability to meet and exceed targets.
• Excellent negotiation skills.

Entitlements: Annual leave, AWS, Attendance allowance, etc.

Job Location: Dashmesh Singapore Pte Ltd, 19 Loyang Way, #03-23, Singapore 508724.

Interested and Experienced candidates may write to [email protected]

Please take note that only shortlisted candidates will be notified.

PLEASE TAKE NOTE THAT CURRENTLY OUR COMPANY IS AT NO. 19 LOYANG WAY BUT WILL BE RELOCATED IN AUGUST 2024 TO PENJURU.

Job Description:

· Plan suitable sales strategy for the respective markets and clients

· Acquire new customers through proactive outdoor sales initiatives

· Establish and manage network of customer contacts in order to build relationships and trust between company and the customer at various levels

· Provide solution on case-to-case basis to customer

· Conduct product demonstrations and presentations to prospective clients, highlighting the benefits of the products in a structured professional way

· Handle existing/repeat customers' enquiries and follow-up on sales quotations

· Maintaining long-lasting relationship with new and existing clients

· Serve as the lead point of contact for all customer account management matters

· Responsible for the products’ profitability on sales and inventory

· Work closely with the Managing Director to ensure a cohesive approach to sales and customer engagement

· Represent the company at trade exhibitions, events and demonstrations, if needed

· Report sales and campaign results to the Managing Director on a weekly, monthly basis.

· Other duties related to sales and custom service

Job Requirements:

· Minimum Diploma qualification

· Minimum 3 years of related sales experience

· Good presentation and communication skills

· Remuneration package inclusive basic pay, transport allowance (with or without own car) and sales commission.

Client criteria:

- Working hours 9am to 6pm

- Monday to Friday

Key Responsibilities:

• Make outbound calls to potential customers to inform them about products or services.
• Answer incoming calls from prospective customers.
• Keep records of calls and note useful information.

Requirements and Skills:

• Patient and able to handle customer rejection.
• Proficient in English
• Friendly

Interest parties, please contact 97832315 Mdm Koh

* Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Preparing and managing monthly, quarterly and annual budgets for the Marketing department

* Setting, monitoring and reporting on team goals

Job brief

We are looking for a Head of Marketing who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects.

Head of Marketing responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you.

Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness.

Responsibilities

* Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Prepare and manage monthly, quarterly and annual budgets for the Marketing department

* Set, monitor and report on team goals

* Design branding, positioning and pricing strategies

* Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)

* Analyze consumer behavior and determine customer personas

* Identify opportunities to reach new market segments and expand market share

* Craft quarterly and annual hiring plans

* Monitor competition (acquisitions, pricing changes and new products and features)

* Coordinate sales and marketing efforts to boost brand awareness

* Participate in the quarterly and annual planning of company objectives

Requirements and skills

* Work experience as Head of Marketing or Senior Marketing, preferably within our industry

* Experience running successful marketing campaigns

* Solid knowledge of web analytics and Google Adwords

* Experience with social media platform

* Leadership skills with the ability to set and prioritize goals

* Analytical mind

* BSc or MSc in Marketing or relevant field

Job Responsibilities

• Inventory Control and handle movement of goods within warehouse
• Handle returned goods from customers
• Pick and pack goods accurately for deliveries according to the SOPs
• Assist to carry out collection and distribution when required
• Receive, check shipments and store goods according to SOPs in well and accurate manner
• Organise products and prepare space for inbound shipments ahead of shipment arrival
• Replenish of goods onto shelves
• Proper house-keeping of assigned area in warehouse
• Any other tasks assigned by Warehouse Managers and Supervisors

Job Requirement

• Candidate must possess at least "N" Level or NiTEC, in any field.
• Possess Class 3 driving license
• Able to read, write and speak English
• Handle cartons weighing 20kg and above
• Able to operate electric stacker/forklift will be an added advantage
• At least 2 years of working experience in the related field is required for this position
• Responsible and attention to detail

Other Information

• The warehouse is mostly air-conditioned.
• 5 days work week (Mondays to Fridays)
• AWS and Performance Bonus
• Medical, Dental and Insurance Benefits
• Free 2-way company transport is provided at Bishan MRT Station

Key Job Scope (Events)

· Work closely with the clients to identify the clients’ needs and expectations

· Engage contractors to deliver good design concepts and design proposals

· Responsible for planning and project execution – monitor and inspect the progress of the project to ensure that it is being implemented based on good quality, finishings and standards, and that project is on schedule and within budget

· Coordinate with different trade contractors on their work schedules and ensure that safety management system is implemented on site at all time

· Attend to and resolve all site issues

· Upon completion of the project, analyse and scrutinize details as well as compile defects checklist and all other necessary documents and certifications for handover to clients so as to bring the project to a closure

· Arrange and prepare agenda / minutes for meetings, compile weekly reports including post events report, etc.

Key Job Scope (Marketing)

· Coordinate with sales/marketing and editorial teams on special design promotional materials

· Oversee web design with website creation and social media platforms to create awareness and direct traffic to the target audience

· Support web design to update websites and social media platforms on a regular basis, according to directions set by the editorial and sales teams, so as to harness marketing and advertising sales opportunities and/or enhance the benefits of readers’ interests

· Plan and implement creative strategies and promotional materials to further improve Company’s branding and image

Engage key clients and potential partners for branding and sponsorship

Job Description:

We are seeking energetic and driven candidates to fill our openings for Sales Engineer, based in Singapore. You will be responsible for the sales and marketing of our wide array of process and environmental products.

Responsibilities:

- Research new market opportunities and responsible for driving business growth within a company.

- Develop new sales strategies and action plans to expand overall business growth

- Oversee existing customers and develop new customers within assigned industrial market sector

- Daily tasks include handling of sales enquiries, preparation of sales quotation and costing sheet, conducting customer visits if necessary

- Perform product sales introduction and technical presentations to customers

- Assist to manage existing network of distributors within South East Asia and give directions in line with markets trends

- Opportunity to expand and appoint/develop new distributors in new territories

- Support distributors to achieve their respective Sales targets, and hence achieve the overall target for the region

- Work together with the respective distributors to create appropriate strategies for each market and/or market segments

- Closely monitor distributor sales performance on a quarterly basis and feedback to respective distributors as well

- Represent the Company in a professional manner and establishing good rapport and business relationship with our customers, suppliers and principals

Requirements:

- Degree in Engineering or Science (some basic background in Environmental & Chemistry is important)

- Technical competence in air/gas & water quality analytical instruments, experience/exposure to process & environmental monitoring equipment.

- Willing to travel up to 20% in a year

- Must have strong interpersonal and communication skills

- 3 to 5 years’ experience in managing distributor is a major advantage

Responsibilities:

• Support department administration activities
• Answer customers’ enquiries, attend customer's complaint and fulfil customers’ orders in a professional
  manner
• Input daily orders accurately into system, liaise with respective sales person for quotation
• Check inventory and do shipment plan for certain consignment warehouse and make sure shipment to move smoothly on time, fulfill customer requirement
• Monitor projects and orders and ensure that there is zero error
• Respond to customers’ complaints courteously and swiftly

Requirements:

• Minimum Diploma in any field
• Minimum 1 year of relevant experience
• Display effective interpersonal and communication skills to foster both internal and external customers’ relationship

Job Responsibilities :

• Sourcing of material or components
• Preparation of material data sheet for submission
• New product development, finding the source and request quotation; prepare the costing sheet.
• Create BOM for in house products.
• Convert, Modify & Create drawings for in house products, exp : PDF, 2D & 3D
• Involve engineering evaluation and study for related products.
• Leading engineering changes and the product continuous improvement for in house products.
• Prepare, review & create DFM for in house products.
• Arrange, plan, prepare coordinate Sample build activities for in house products.
• Prepare, schedule, coordinate and monitor the assigned engineering projects.
• To work with factory to perform qualitative and quantitative analyses according to customer requirements.
• Coordinate, arrange and inspect for all required sample submission.
• Review, distribute, coordinate & control project related documents, exp: Drawing, DFM & Work instruction etc.
• Document all necessary data, acceptance and implementation procedures.
• Ensures proper records and documented for all activities required for the project.
• Control & monitor any product ECN, running change & improvement implementation.
• Oversees any trials and/or validations that pertain to the specific project.
• Provides technical support in solving product quality problems.
• Provide ongoing reports to department manager regarding project progress and project status.
• Coordinate with all internal department for all project requirements before start of production.
• Ensure product quality & capacity achieve according to requirements & plan.
• Other ad-hoc duties assigned by superior; management.

Job Requirements:

• Minimum qualification - mechanical related diploma graduated
• Minimum 1-year experience in project engineering management.
• Mechanical product or Molding related process experience is an added advantage
• Taking initiative and/or leadership on projects and good project management skills.

Responsibilities

• Manage product sales-cycle, identify product pricing positioning, develop and implement effective pricing structure to achieve revenue and profit growth
• Prepare quotation for submission to clients and follow up on the status
• Undertake daily marketing administrative task
• Manage profits, sales forecasts and inventory stock levels
• Assist with the planning & execution of marketing activities
• Any ad hoc duties as they arise

Requirements

• Minimum Diploma
• Minimum 2 years of relevant working experience
• Good knowledge of Microsoft Office Applications
• Mature individual who is able to work independently
• Able to work under pressure

Working Location: Raffles City / Jewel

Days: 5 Days Work Week

Good Remuneration Package

Attention all skincare lovers! We are currently seeking talented candidates to join our team as sales associate for new stores. Our brand encompasses body care, skincare and home spa collections, carefully developed with the knowledge of nautral botanicals from traditional herbal medicine and scientific research. Using the finest natural active ingredients, along with a holistic approach to well-being, our products help restore the natural balance of the body and mind.

Key Responsibilities

1.Customer Service:

• Greet customers in a friendly and welcoming manner.
• Assist customers in finding products and providing product recommendations based on their needs.
• Answer customer inquiries and address any concerns or complaints promptly and professionally.
• Ensure high levels of customer satisfaction by providing attentive and personalized service.

2.Sales Generation:

• Actively engage with customers to promote products and drive sales.
• Demonstrate product features and benefits to customers.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed sales targets and goals set by management.

3.Product Knowledge:

• Stay up-to-date on product knowledge, including features, benefits, and pricing.
• Educate customers on product specifications and usage.
• Assist with inventory management by monitoring stock levels and replenishing merchandise as needed.

4.Store Maintenance:

• Ensure the store is clean, organized, and well-maintained at all times.
• Merchandise products on shelves and displays according to company guidelines.
• Assist with opening and closing procedures, including cash register operations and security protocols.

5.Team Collaboration:

• Work collaboratively with team members to achieve store goals and objectives.
• Communicate effectively with colleagues and management to address any issues or concerns.
• Contribute to a positive and supportive work environment.

Job Requirements

• No Requirement

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Student job

Expected hours: No more than 44 per week

Benefits:

• Flexible schedule

Schedule:

• Holidays
• Shift system
• Weekend availability
• Work Location: In person

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Working rights required for this role
• Sponsorship not available
• Expected salary: $11 - $13 per hour

Ensure the timely answering of customer sales queries, their bookings and follow up:

- By prioritizing the incoming quotes as per set guidelines

- By following the set guidelines in terms of price offering in order to win the quote

- By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

- By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

- By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

- By promoting Cargolux’s value added services

- By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels

- By assisting customers to confirm the bookings via the digital channels upon potential failure of booking

- By requoting the customers if certain parameters of the initial quotation have changed

- By updating all sectors of a booking pre-flight

- By ensuring the booking is correctly performed, including the applicable Rates, SCC’s, Additional Charges etc.

- By ensuring that bookings, subject to compliance checks are processed prior to departure

- By pro-actively following up on pending offers

Cross divisional collaboration

- By building bridges with other departments to improve communication

- By holding regular meetings with Sales Management to share ideas, strategies, and customer behaviours

- By keeping close liaison with accounting to ensure proper invoicing and addressment of potential challenges

- By being a contact person for all questions regarding freight transport

- By liaising regularly with the Route Management Team concerning short-term pro-active sales, weaknesses and strengths in Cargolux’s network and providing feedback on market dynamics and requirements

Ensure Customer Service and Sales Activities

- By pro-actively contacting potential customers in case of short-noticed space availability

- By redirect received market information to the Sales Management
- By taking care of CVProduct & CVPricing requests in coordination with the relevant responsible team

- By coordination of CVProduct & CVPricing bookings with the appropriate internal departments according the agreed processes and in communication with the customer.

- By monitoring his/her and the teams work based on available/provided data and dashboards.

- By pro-actively starting 1st level escalationsl

- Planning and executing customer visits, if required and in coordination with Sales Management

Key Responsibilities:

- Achieve sales target for the respective region and maintain/ grow the existing customers to use EUROIMMUN products

- Able to manage and support distributors to create new accounts and new market expansion for all countries

- Increase market share and new customers

- Expansion of new parameters / new projects for the customers

- Customers and KOLs engagement with direct accounts and distributors

- Excellent presentation skills as part of sales presentations and products promotions

- Product registration and logistics support for the distributors and direct customers.

- Teamwork to optimize the job efficiency and effectiveness

Requirements:

- Bachelor of Degree or MSc in in molecular biology, genetics, biostatistics, electronic engineering, Biomedical engineering or related field in biology/ sciences

- Must have sales experience for at least 5 to 8 years

- Exposure to regional sales and understand the market situation/ requirement in SEA region

- Possess leadership and management skills

- Good network/ relationships with KOLs and major customers

- Pleasant personality and able to work as a team

- Eloquent in English and Mandarin to liaise with Mandarin speaking customers

Job Description

• Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular
  sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade
  Lane involvement).
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings
  and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and
  proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of
  sales activities.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer
  implementation in order to ensure proper operational handover and implementation to meet customer
  expectations (SLA's & SOP's).
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their
  satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential
  problems.
• Coordinates with CRMs on account planning, customer enquiries, business reviews, etc.
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business
  critical issues.
• Consults CRMs and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.

Job Requirements

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 5 years of relevant working experience in a MNC environment

JOB BRIEF

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Job Description

• • Plan and execute timely paid/unpaid promotional campigns for all E-commerce platforms; Shopee, Lazada, Fairprice, Qoo10
• • Measure and report each individual campaign performance to gain insight and assess against goals
• • Analyze and provide strategic insights and recommendations for further improvements of promotional campaign
• • Stay up to date with industry trends and best practices to ensure that our ecommerce platform remains competitive.
• • Assist in administrative duties such as weekly reports, consolidation of orders of various E-commerce platforms.
• • Manages the implementation and development of marketing plans to achieve the company strategy for achieving sales and conversion goals
• • Contribute Ideas to help drive traffic to other Social media platforms and be able to do simple copywriting when needed.
• • Ensure that all E-commerce product listings are well maintained and constant across all platforms
• · Assist in checking emails and diverting Purchase Order to ordering team

JOB REQUIREMENT

• Bachelor’s degree or diploma in the relevant field
• Knowledge of web analytics tools such as Google Analytics is an advantage.
• Min 1-2 years in Digital Marketing will be a plus point
• Knowledge of Adobe Photoshop, Illustrator
• Bonus: experience/proficient in Adobe Premier Pro
• Willing to learn and must possess a CAN-DO attitude
• High level of creativity and good written communication skill
• Strong commercial awareness
• Extrovert and comfortable in presenting large data
• Enthusiastic, result-oriented and able to work independently
• Strong knowledge in conceptualism, planning and execution of all marketing activities

Main Responsibilities

1. Product Sales Management

• Solicit sales of products to customers by performing full range of sales activities - cold calls, routine visits, presenting, negotiating contracts, closing deals and routine follow-up.
• Collaborate with Sales Manager in the development of sales strategies (including pricing structure) and sales plan through information gathering and market intelligence in the course of interaction with customer, vendors and competitors.
• Perform tasks prescribed in the sales action plan to achieve goals and objectives such as sales target and service expectations.

2. Customer Management

• Create, develop, and maintain relationship with customers at all levels of the organizations for existing as well as other potential business for the organization.
• Identify key players in the decision making process and tailoring appropriate sales pitch to these players.
• Develop new client engagements, managing the relationship through every stage of the sales cycle.
• Identify customers’ needs and provide solutions and create opportunities.
• Manage and monitor customer’s satisfaction on service and product related issues; and resolve problems arising from them.

3. Vendor Management

• Establish, Develop and maintain good relationships with vendors by keeping an open line of communication through regular interaction and routine reporting, including price feedback, market situation and competition’s activities.

4. Business Development

• Provide useful inputs through market intelligence and information to the Sales Management in the effort to create new revenue generating opportunities.
• Generate and identify leads and establish contact with prospective customers and vendors.
• Grow existing accounts to full potential and generate maximum revenue on a long-term basis.

5. Account Management

• Assist Accounts Department in managing customers’ accounts such as monitoring account receivable and soliciting payment for overdue accounts; as well as evaluating new accounts.

1. Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments.
2. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language.
3. To prepare sales related report, quotation, monthly billing, updating in system.
4. To act and support local staff as translator to english when receiving call from Japanese clientele.
5. To resolve customer queries, complaints or conflicts.
6. Other affairs - general support to Japanese General Manager.