Job Title: Marketing Executive

Location: Singapore, Singapore

Employment Type: Full-time

Synergy Marketing is a dynamic and innovative marketing firm dedicated to delivering cutting-edge solutions to our clients. As we continue to expand, we are seeking a talented and results-driven Marketing Executive to join our team in Singapore.

Job Description:

As a Marketing Executive at Synergy Marketing, you will play a pivotal role in developing and executing marketing strategies that drive brand awareness, customer engagement, and business growth. We are looking for a creative and motivated individual who can contribute to our dynamic team.

Responsibilities:

- Contribute to the creation and execution of innovative marketing campaigns across various channels.

- Collaborate with cross-functional teams to ensure campaign alignment with business objectives.

- Manage and optimize digital marketing efforts, including social media, email marketing, and online advertising.

- Analyze campaign performance and provide insights for continuous improvement.

- Develop compelling and engaging content for various marketing materials, including social media posts, blogs, and newsletters.

- Create, conceptualize, and implement marketing campaigns for online and offline use.

- Manage SEO, EDM, CRM, SEM, Google Ads, Facebook Ads, Analytics, Tiktok, and others.

- Knowledge in photo and video software like Adobe Creatives and Canva

- Create and Edits videos for livestream, campaigns, ads, and presentation.

- Ensure content aligns with brand voice and messaging.

- Stay informed about industry trends, market conditions, and competitor activities.

- Conduct market research to identify opportunities for business growth.

- Assist in the planning and execution of marketing events, trade shows, and promotional activities.

- Coordinate logistics and ensure seamless event operations.

Requirements:

- Bachelor’s degree in marketing, Business, or a related field.

- Minimum of 2 years of experience in marketing roles, with a focus on campaign development and digital marketing.

- Strong written and verbal communication skills.

- Proficient in digital marketing tools and platforms.

- Creative thinking and problem-solving abilities.

- Comfortable using various software and tools related to digital marketing.

- Ability to collaborate effectively with team members and across departments.

Availability:

- Immediate availability to start in the role.

- Competitive salary commensurate with experience.

- Performance-based incentives.

Compensation:

· Salary around SGD$4,000 – SGD$6,000

· Competitive salary commensurate with experience and qualifications.

If you are a passionate and results-driven marketer looking to make an impact in a dynamic environment, we invite you to apply for the position of Marketing Executive at Synergy Marketing Pte Ltd. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

<Job Description>

• Prepare monthly reports in Japanese for the head office, including updates on business performance and sales activities.
• Coordinate product delivery schedules with overseas group companies in Japanese and English.
• Develops and implements strategic sales plans and growth strategies for End Users (Hospitals), distributors and other accounts.
• Sales activities and distributer management in the ASEAN region, including Singapore.
• Performs market visits, develops and monitors action plans.
• Represents company at trade association meetings to promote product.
• Delivers sales presentations to key clients.
• Manages sales and promotional budget.

<Job Requirements>

• Minimum Bachelor’s Degree
• At least 3 years of sales experience in the healthcare industry.
• As frequent discussion and reporting is required with our HQ in Japan, Japanese business level communication skills, including written is essential. (JLPT N1 , BJT J1 or equivalent)
• Profound knowledge of medical and homecare beds
• Experience working in an overseas market
• Identifies and resolves problems in a timely manner; Analyzes information skilfully; Develops alternative solutions; Works well in group problem solving situations.
• Responds promptly to customers' questions and requests; Solicits customers feedback for service improvement and learning; Responds to requests for service and assistance; Meeting commitments.
• Develops strategies to achieve organizational goals; Understands organization’s strength & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Description:

• Servicing and managing and understanding key accounts through sales visits and products presentation;
• Preparing sales quotations, sales collaterals and samples request;
• Monitoring sales in order to derive and analyze sales forecast;
• Co-ordinate with Logistics Department to meet customer satisfaction
• Managing sales team to achieve sales target.

Requirement:

• Proficient in Microsoft Office application;
• Organised and detail-orientated with good analytical skills;
• Good communication skills;
• Ability to work independently and to multi-task;
• Effective time management and problem-solving abilities;
• Good spoken and written English.
• Customer service oriented, sales driven and target oriented person
• High level of initiative and passion to work in a fast pace environment
• Well-groomed, self-motivated and positive personality
• A team player

Job Responsibility:

1. Sales & Customer Service (including after-sales service)

• Provide excellent product knowledge and customer service; effective selling of both the products and the brand
• Achieve sales targets as assigned
• Liasing with factory on customer's order.
• Closely follow up with customers on after sales service issues

2. Operations / Maintenance

• Implement proper visual merchandising both in the window and booth displays.

3. CRM

• Create records of customers/ prospects for future references
• Maintaining good relationships with existing and prospective customers
• Actively carry out competitor analysis and be updated about latest market trends
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required language(s): Chinese, English (in order to maintain good relationships with existing and prospective Chinese speaking customers.)
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Sales - Retail/General or equivalent.

Job Description & Requirements

As a Sales Manager, your primary responsibility is to lead and manage the sales team's activities to achieve sales targets and drive revenue growth for the company. You will play a crucial role in developing and implementing sales strategies to maximize the organization's market penetration and enhance its competitive advantage.

Responsibilities:

• Develop and execute sales strategies, plans, and targets that align with the company's overall objectives.
• Manage and lead the sales team, providing guidance, coaching, and performance management to ensure the team meets or exceeds sales targets.
• Assess and improve the sales process, identifying areas for optimization and implementing necessary changes.
• Establish and maintain strong relationships with key clients, partners, and stakeholders to drive business opportunities and foster customer satisfaction.
• Monitor industry trends, market conditions, and competitor activities to identify potential risks and opportunities.
• Collaborate with cross-functional teams such as marketing, product, and operations to ensure effective alignment and coordination of efforts.
• Analyze sales data and metrics to track performance, generate accurate sales forecasts, and produce meaningful reports for management.
• Nurture a high-performance sales culture, fostering teamwork, motivation, and a customer-centric approach.
• Stay up-to-date with industry developments, emerging technologies, and sales techniques to continuously enhance your knowledge and skillset.

Requirements:

• Proven experience as a sales director or in a similar senior sales leadership role.
• Strong track record of sales achievement and meeting/exceeding targets.
• Excellent leadership and managerial skills, with the ability to motivate and inspire a sales team.
• In-depth understanding of sales principles, strategies, and techniques.
• Proficient in data analysis, reporting, and forecasting.
• Exceptional communication, negotiation, and presentation skills.
• Results-driven and customer-focused mindset.
• Bachelor's degree in business administration, marketing, or a related field (advanced degrees are preferred).

By effectively fulfilling these responsibilities, you will contribute to the success and growth of the organization's sales efforts.

Job Summary:

• Salary up to $4,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• To work closely with team manager and be responsible for planning, packaging and marketing revenue channels, across platforms and sites
• To drive partnerships and collaborations to bring iconic, thematic or first ever events into Mall.
• Generate sales leads thru cold calling, responding to new enquiries, under assigned industries/categories and collaborating and partnering with media and event agencies and third parties
• To achieve year-on-year increase in revenue through meaningful and value driven solutions in offering a diverse reach of our shoppers for advertisers and brands.
• Proactive in generating new ideas, in being innovative
• Support with marketing and management of ad site bookings / renewals, for both onsite and digital platforms
• Be key liaison personnel for client account management, including the clearance of concept, content and creative for revenue channels
• Assist in all enquiries and subsequent follow ups with vendors on maintenance operatable requirements in the mall
• Follow up with onboarding of new tenants
• Knowledge on digital marketing, including understanding analytics and able to provide recommendations will be a bonus

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Summary: We are seeking a creative and versatile Multimedia Designer to join our dynamic team. The ideal candidate possesses a passion for visual storytelling, exceptional design skills, and proficiency in various multimedia disciplines, including video and photo editing, graphic design, web (UX/UI) design, animation, presentations, and livestreaming. As a Multimedia Designer, you will play a pivotal role in creating engaging and visually stunning content across various platforms.

Responsibilities:

1. Video and Photo Editing: Edit and enhance videos and photos to meet project requirements.
   Ensure high-quality, visually appealing content that aligns with brand guidelines.
2. Graphic Design: Create compelling graphics, including logos, banners, and illustrations.
   Collaborate with the marketing team to design materials for print and digital platforms.
3. Animation: Develop animations using 2D or 3D techniques to enhance multimedia projects.
   Integrate animated elements seamlessly into videos and presentations.
4. Livestreaming: Manage and execute livestreaming sessions, ensuring a smooth and engaging viewer experience. Incorporate graphics, animations, and other multimedia elements into livestreams.
5. Collaboration: Work closely with cross-functional teams, including marketing, content creators, and developers, to understand project goals and requirements. Collaborate with team members to brainstorm and implement creative ideas.
6. Software Proficiency: Demonstrate proficiency in industry-standard multimedia design tools, including Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, etc.) and other relevant software.
7. Creative Input: Contribute innovative ideas to enhance the overall multimedia content strategy. Stay updated on industry trends and incorporate fresh and modern design concepts.
8. Web (UX/UI) Design: Design intuitive and visually appealing user interfaces for websites and digital platforms.
   Ensure a seamless and enjoyable user experience through thoughtful UI/UX design.
9. Digital Marketing: Collaborate with the digital marketing team to create multimedia content for various online channels.
   Understand digital marketing strategies and incorporate design elements to enhance campaigns.
   
   

Qualifications:

1. Proven experience as a Multimedia Designer or similar role.
2. Strong portfolio showcasing proficiency in video and photo editing, graphic design, animation, and livestreaming.
3. Proficiency in multimedia design software, including Adobe Creative Suite.
4. Solid understanding of design principles, branding, and visual communication.
5. Excellent communication and collaboration skills.
6. Ability to work under tight deadlines and adapt to evolving project requirements.

Education: Bachelor's degree in Multimedia Design, Graphic Design, or a related field.

Benefits: Competitive salary, medical professional development opportunities, and a dynamic work environment.

If you are a creative and skilled Multimedia Designer looking to contribute to exciting projects, we invite you to apply and become an integral part of our team.

Job Description:

1. To service and provide call-in customers on their needs on products we have;
2. To follow up on quotations and enquiries;
3. To generate sales and improve customer loyalty and retention;
4. To prepare quotations, sales orders;
5. To maintain accurate records of customers’ contact base;
6. To coordinate logistics and delivery, order processing and other ad-hoc duties assigned; and
7. Any other sales-related duties assigned.

Job Requirements:

• N-Level or equivalent
• Able to work independently with initiative
• Excellent interpersonal and communication
• Meticulous and detailed in checking information and data
• Self driven

About the role - Sales Development Associate

Be part of an exciting new department as we develop new revenue streams - together! Successful applicants will form a pioneer team that will court traditional and new-age clients with our competitive product offerings. Every win is a win for all of us, not just the firm.

The Sales Development Associate shall:

· Identify and qualify opportunities for revenue generation;

· Strategise and formulate the approach for potential clients;

· Be the first contact, last contact, and everything in-between for all business leads;

· Stay on track with the ERP & CRM and keep the rest of the stakeholders apprised with fresh updates;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Attend networking events and build relationships in the industry; and

· Output useful reports of sales efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed tertiary education or possess 2 years of equivalent professional experience in a sales-driven environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· Have competent knowledge of sales techniques and strategies;

· Be able to problem-solve and negotiate without causing offence; and

· Must be Singaporean or PR

Responsibilites

• Understand KLASS products and services and contribute to sales pipeline by identifying and pursuing B2B opportunities via calls, networking, referrals, and community events

• Maintaining a healthy relationship with the clients

• Execute marketing strategies and plans to promote company profile to attract customers and potential recruits in the industry

• Manage and grow marketing channels, including email and networks, CRM platform, social media platforms, and website

• Generate creative marketing content to engage audience and maintain online presence of the company

• Conduct market research and analysis on technology companies and products

Requirements

• Diploma with at least 2 years of work experience in a sales, marketing or events role

• Good interpersonal and relationship-building skills

• Excellent design, writing, oral communication and presentation skills

• Possess high interest in latest technology trends

• Willing to learn and work in a team environment

• Well versed in design and image/video editing software

Preferred Skills

• Strong portfolio with demonstrated design projects and aesthetic skills

• Excellent Microsoft Office skills

• Have a positive, proactive ‘can do’ attitude and result-driven

• Possess excellent convincing abilities

• Confident, dynamic, and creative

• Familiar with WordPress or similar CMS

What we Offers

· Competitive salary, bonuses and attractive benefits

· A flat hierarchy with minimal bureaucracy. All technical leads are also hands-on.

· Freedom to pursue your interests (within reason).

· Learning opportunities through courses, seminars and conferences

· A stable working environment

· Flexible working hours

· A chance to make a real difference to society through your work

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As a sales/account manager for an airport transfer and limousine company, your scope of work would typically include the following responsibilities:

1. Sales and Business Development:

- Identifying and targeting potential clients and markets for airport transfer and limousine services.

- Developing and implementing sales strategies to increase revenue and market share.

- Building and maintaining relationships with clients, travel agencies, hotels, and other relevant stakeholders.

- Conducting market research and competitor analysis to identify market trends and opportunities.

- Collaborating with the marketing team to develop promotional materials and campaigns.

2. Account Management:

- Managing and nurturing existing client accounts, ensuring high customer satisfaction.

- Proactively addressing client needs and concerns, resolving any issues that may arise.

- Upselling and cross-selling additional services to existing clients.

- Monitoring client performance and identifying areas for improvement.

- Providing regular reports and updates to management on account activities and performance.

3. Contract Negotiation and Management:

- Negotiating and finalizing contracts and agreements with clients.

- Ensuring compliance with contract terms and conditions.

- Renewing contracts and negotiating pricing and terms for contract extensions.

- Managing any changes or amendments to existing contracts.

4. Operational Coordination:

- Collaborating with the operations team to ensure smooth execution of airport transfer and limousine services.

- Coordinating with drivers, dispatchers, and other relevant staff to ensure timely and efficient service delivery.

- Addressing any operational issues or challenges that may affect client satisfaction.

- Monitoring service quality and implementing improvements as necessary.

5. Reporting and Analysis:

- Tracking and analyzing sales performance, market trends, and client feedback.

- Preparing regular reports and presentations on sales activities, achievements, and challenges.

- Identifying opportunities for growth and improvement based on data analysis.

- Providing recommendations to management for strategic decision-making.

Overall, your role as a sales/account manager would involve driving sales growth, building and maintaining strong relationships with clients, and ensuring the smooth operation of airport transfer and limousine services.

Responsibilities:

• To develop business opportunities for EMR (Electronic Medical Record) for specialist center and clinic.
• To follow up on sales leads.
• To determine business opportunities by analyzing business needs.
• To develop and maintain marketing collateral (brochures, presentation slides, corporate website, etc.).
• To develop a strong technical and domain knowledge of all Company solution, products and services.

Requirements

• Diploma/Bachelor Degree in Business Administration/Marketing/IT or equivalent.
• High-level of knowledge in software technology.
• At least 1 year relevant experience in similar industry.
• Excellent written, verbal communication, presentation and negotiation skills.
• Able to work independently, as well as a team player.
• Proactive self-starter with an analytical and creative mind.
• High commercial acumen and a record of confidence dealing with middle managers through to decision makers.
• Healthcare IT experience is very much advantageous.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist in the execution of marketing campaigns, including activities related to exhibitors, delegates, and visitors.
• Develop engaging content for marketing materials, such as social media posts, email newsletters, and promotional collateral.
• Assist in analysing campaign data and providing insights to optimise marketing efforts.
• Work closely with the Marketing Lead and other team members to support the overall marketing strategy.
• Provide administrative support for marketing activities, including data segmentation and list management.
• Oversee paid campaigns with the support of the Digital Marketing Manager/Executive, reviewing results and making recommendations for improvement.
• Assist with onsite marketing activities to ensure the smooth running of events, such as registration support and material placement.

• Bachelor's degree in Marketing, Communications, or a related field.
• At least 5 years of experience in Marketing.
• Familiarity with marketing campaigns and strategies.
• Basic understanding of databases and data segmentation for marketing purposes.
• Proficiency in using common marketing tools and platforms, such as social media, email marketing, and content management systems.
• Strong knowledge of MS Office Suite, including Word, Excel, and PowerPoint.
• Experience with Salesforce CRM desirable.
• New office is set to relocate to Expo in Q2/Q3 2024.

Job Description:

• Planning and developing marketing campaigns
• Conducting research and analysing data to identify and define audiences
• Devising and presenting ideas and strategies for campaigns and promotional activities
• Build and maintain websites and analyse the data
• SEO and SEM optimization
• Evaluating campaign performance and data analytics
• Managing CRM programmes
• Organising events and product exhibitions
• Digital and online marketing
• Monitoring performance across all platforms
• Designing creatives for offline and online campaigns
• Liaising with frontend and backend departments to promote programs and campaigns
• Liaising with partners and contractors
• Other ad hoc activities

Requirements:

• Organised, meticulous and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Able to work long or irregular hours when required for events
• Proficient in Adobe software, Photoshop/Illustrator
• Detail Oriented – Strong attention to details
• Good Planning Skills
• Adaptable and Willing to learn
• Respect for people and their ideas / Possess friendly attitude

Responsibilities:

• You will be responsible for developing, implementing, monitoring and evaluation of marketing campaigns for the brands under the Group
• Write, edit and proofread publicity materials and menus
• Conceptualize and develop print and online marketing materials including advertisements, brochures, EDMs, and website
• Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography and videography
• Manage media enquiries
• General public interest in the various brands through marketing campaigns and partnerships
• Establish and build relationships with business partners through joint programmes
• Work with management to create proposal decks for new programmes/events

Requirements

• Tertiary qualification in Sales/Marketing/Business Administration or its equivalent
• At least 3 years of related experience in marketing/service/F&B industry
• Strong network is an asset, including media, social influencers and industry partners
• Self-motivated, creative flair, eye for details and resourceful
• Strong project management skills
• Excellent communication skillswith the ability to think, speak and write strategically
• Excellent written and spoken communication skills in Chinese and English
• Good creative writing and copywriting skills
• Strong knowledge and experience in the use of social and online media in marketing, especially Chinese social media platforms
• Advance computer proficiency and skilled in digital marketing/social media software as well as presentation software
• Excellent proficiency in MS Office and Canva
• Dynamic, resourceful, self-driven, hardworking, confident and an outgoing individual with great interpersonal skills and an effective team player
• Pleasant with a flair for interacting with an international community with diverse cultural backgrounds
• Able to work in a fast paced environment
• Experience/exposure in the F&B industry will be an advantage

Whatsapp 91834574 for more information

Responsibilities

We’re looking for a Technical Sales Associate to grow the sales for IILLUMX (Smart Lighting Solutions team under CLO Group)

• Identification and sourcing of potential client leads within Singapore.

• Networking, maintaining, and improving relations with existing and new clients.

• Engaging in site visits or meetings for the purpose of sales and relations.

• Schedule product demonstrations and provide samples whenever required.

• Achieve personalized sales targets.

• Preparation of customized quotations/proposals to meet client specifications and requirements.

• Strong technical and product knowledge in Security solutions, Lighting control, electrical, home automation technologies will be preferred.

Requirements

• Electrical and electronic engineering with simple IT knowledge.

• Sales-driven personality with ability to work independently.

• Good communication and interpersonal skills

• Minimum 3 years of experience in sales & marketing roles.

• Ability to work in a dynamic environment.

• Preferably with own car.

At SIM WIN LIANG, we supply Boltless Storage Rack solutions to home, office, commercial and warehouse. We are looking for a Sales Associate to assist in our office with the following scopes:

Responsibilities:

• Handle customers' enquiries and orders via Ecommerce, Email, Phone and Walk-ins
• Perform sales transactions (Invoice and Quotation using a Cloud Software)
• Draft Sales Drawings and Layouts
• Perform delivery scheduling for orders
• Assist in the tracking of stock inventory
• Maintain office’s environment and cleanliness

Job Highlights:

• Location: Tai Seng
• Working Hours: Mon to Fri, 9 AM to 5:30 PM and Sat 9AM to 3 PM

Requirements:

• Singaporeans Only
• Able to work independently and proactively
• Good knowledge of Google Workspace, Gmail and MS Office.
• Be detailed and meticulous with sales transaction entries.
• Possess good and professional communication skills – both written and verbal.
• Adopt a positive attitude towards clients.

KEY ACCOUNTABILITIES

• Assist in identifying and prospecting potential clients in the assigned market segment, territory and solution selling of specialised equipment.
• Learn and understand the technical requirements of potential clients and recommend suitable solutions.
• Collaborate with other team members to develop and execute effective sales strategies.
• Coordinate with other teams, such as Supply Chain and Engineering, to facilitate project execution.
• Build and maintain relationships with key clients and partners to enhance sales opportunities through digital outreach and solution-upselling.
• Assist in delivering sales presentations and product demonstrations to clients.
• Provide technical guidance and answer inquiries from clients regarding products and services.
• Prepare sales proposals, quotes and contracts.
• Ensure timely and accurate issuances of invoices to clients and prompt collection of monies.
• Participate in negotiations and contribute to closing sales deals.
• Strive to achieve individual and team sales targets to drive business growth.
• Stay updated on industry trends, product knowledge, and competitor activities.
• Maintain accurate and up-to-date records of sales activities in the CRM system.
• Collaborate with the Sales Support team to ensure seamless order processing and customer support.

EDUCATION REQUIREMENTS:

• Bachelor's degree in Engineering, Business, Marketing or a related field.

KNOWLEDGE REQUIREMENTS:

• Good understanding of technical products and their applications.
• Familiarity with sales software and CRM tools is a plus.

EXPERIENCE REQUIREMENTS:

• 1-2 years of proven experience in sales or a technical role is preferred.

PERSONAL QUALITIES OR STRENGTHS:

• Strong communication and interpersonal skills to interact with clients and team members.
• Adherence to the company's core values (PRAISE) and commitment to sustainability.
• Problem-solving aptitude to address client inquiries effectively.
• Proactive and results-oriented approach to work.
• Ability to work collaboratively within a sales team.
• Capacity to handle multiple tasks and prioritise effectively.

• Develop a thorough understanding of Co'sproducts and applications through classes, seminars, and on-the-job training.
• Provide technical consultation and service to customers to help solve their applications using Co’s products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Demonstrate a high degree of flexibility in adapting to Co’s expectations and the challenges customers present you.
• Respond promptly and efficiently to customer requests.
• Secure new customers consistently and efficiently.
• Travel to customer locations three days per week and successfully sell products/services into a wide variety of manufacturing & related industries.
• Coordinate account strategy and contribute to territory’s strategic plan.
• Successfully implement new product-launch strategies.
• Deliver growth in market share within assigned sales territory.
• Coordinate off-site seminars and trade shows as needed.
• Manage day-to-day activities with little to no managerial supervision.
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned
• Preferably Degree in Engineering field. Candidates with a business related degree would also be considered
• Interest and aptitude to master Co's highly technical products.
• Interest in working in manufacturing environments.
• Excellent presentation, oral and written communication skills.
• Ability to listen and pro-actively react to customer questions and requests.
• Goal-oriented and extremely hard working with a desire to make a measurable contribution to Co’s success.
• Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
• Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
• Willingness to travel 60% of the time, including the possibility of overnight travel.
• Must have VALID Class 3 Licence.

Job Summary

WHO WE ARE

Cartrack is a leading global provider of fleet management solutions with a focus on technology development to increase productivity and safety. Cartrack already has an extensive footprint in South Africa, Europe, Asia, and the Middle East. With an active subscriber’s base of over 1.8 million, Cartrack ranks among the 10 largest telematics companies globally.

Our company’s mission is to remain number one with our unfailing service excellence and superior technology. Customers will always remain our top priority, thus we have made it our mission to provide the ultimate customer service.

Cartrack is looking for high energy, motivated and adaptable individual to join our fast-expanding Cartrack fleet management solution for mid to large enterprises.

Responsibility

● Identify market opportunities and develop competitive sales plans & strategies for Cartrack’s solutions.

● Analyse and diagnose on business needs to propose an articulate solution using Cartrack’s solutions.

● Identify opportunities for product improvement based on market needs and feedback.

● Develop and manage new clients through high quality, technical and professional client relationships.

● Self-prospect and build a sales pipeline through effective channels.

● Meet & exceed assigned revenue goals by identification, contact, qualification and development of new accounts.

● Develop, execute and deliver quality solution-focused executive overview presentations.

● Present and articulate advanced product features, benefits, and overall product solutions.

● Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.

Requirements

● Diploma or Degree in Information Technology or Business Management field.

● Excellent oral and written communication skills.

● Strong value-based and consultative solution selling sales methodology.

● Proven experience negotiating with clients & stakeholders.

● Proven experience in a fast-paced, high growth environment.

● Demonstrated network within some industries.

● A balanced Business and Technology experience with a good understanding of relevant technologies and applications.

Job description

• Manage customer sales inquiries for both cash and credit transactions
• Up-sell or cross-sell company products and services as appropriate
• Builds positive and effective relationships with clients and ensures their satisfaction
• Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
• Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
• Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
• Successfully negotiate pricing with customers, suppliers.
• Process and release accurate invoices for all relevant sales.

Required Skills & Experiences

• Diploma in any field.
• Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
• Effective communication and interpersonal skills.
• Experience in problem-solving and decision-making.
• Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
• Works cohesively as part of a team and has an enthusiastic and good team spirit.

Highlights and Benefits

• Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
• Medical and dental and TCM benefits.
• Relevant training and invaluable experience.
• Free parking.
• Yearly appraisal and career growth opportunity.
• Work for a company that cares about you.

Working Hours: 8:00 a.m. – 5:30 p.m.

Working Location : Kallang (5 days a week)

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 2-3 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred