A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Responsibilities

1) Analyze, and collaborate with Engineering teams on implementation of data architecture that ensures enterprise data is stored securely and managed effectively, including maintenance of data models, data dictionaries, and data lineage documentation

2) Implement data governance solutions using APIs, automation, and other technologies (e.g. Generative AI) in collaboration with IT, Data Engineering and IAM teams, to improve efficiency and accuracy in data governance processes, enforcement of data access controls, data retention and security measures to protect sensitive data

3) Implement and facilitate aggregation of data quality metrics in data profiling tools, reports and dashboards to ensure data accuracy and consistency

4) Develop, review and roll out regular data protection training and awareness programmes to equip Bank staff to protect personal data and prevent data breaches (frequency will be affected)

5) Explore the use of technology (e.g. generative AI, Privacy Enhancing Tech) to support DP management and business use cases/data sharing in compliance with DP requirements

6) Implement training and awareness initiatives for staff on data privacy and governance.

7) Implement the bank’s data protection management programme and processes, including compliance reviews and data protection risk and impact assessments to identify, assess, mitigate and monitor the bank’s data privacy risks.

8) Support the implementation of the bank’s data privacy management systems and software tools to effectively oversee and monitor the management of the bank’s personal data, including consent management and data privacy risks and impact assessments.

9) Facilitate and respond to data privacy related enquiries, complaints and data subject withdrawal, access and correction requests.

10) Support the implementation of the bank’s data breach incident management plan and participate as key member of the bank’s data breach response team.

The Must Haves:

• 0-2 years of relevant experience and strong understanding of data privacy protection, in-house legal or professional consultancy services, preferably in the banking, financial services or digital services sector in Singapore and the region; and/or 0-2 years of data governance experience, preferably involved in the implementation of data governance activities and processes in a large organization.
• Able to understand complex business and technical requirements of data, and manage the technical implementation of data privacy management systems and software tools.
• Must have sound understanding and hands-on technical experience in data management, including metadata, data access and data quality management.
• Familiar with Big Data components & Data Warehousing concepts, preferably in SnowFlake.
• Good knowledge of banking systems and reporting.
• Good understanding of privacy laws and regulations, especially in the area of PII handling within a big data environment.
• Good understanding of financial laws around the Banking Acts and other related regulations.
• Possess excellent project management, writing, communication, interpersonal and negotiation skills.
• A self-starter, able to work independently and in teams.
• Able to work under tight deadlines.
• Possess strong ability to assess risks and adopt practical approaches to effectively balance business with compliance requirements.
• Candidates will be aligned appropriately within the organization depending on experience and depth of knowledge.

The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time. This role requires Vietnamese language to engage with the regional team.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is required to communicate with the regional teams.

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for an experienced salesperson with at least one year of experience in trading electronic components (from brokers or distributors).
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You’ll Do:

1. Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
2. Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
3. Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
4. Focus on providing a full line of electronic products, including semiconductor integrated circuits, passive and active components: GPU, MCU, Memory, IGBT...
5. Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our customers.
6. Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

1. Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
2. Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
3. A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
4. Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
5. Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

Company Overview:

Join AITbiotech, a pioneering firm in the Molecular Diagnostic Industry, dedicated to advancing healthcare through innovative diagnostic solutions. We are seeking a highly motivated and dynamic Sales and Marketing Executive to contribute to our mission of providing cutting-edge molecular diagnostic products to healthcare professionals worldwide.

Job Overview:

As a Sales and Marketing Executive in the Molecular Diagnostic Industry, you will play a pivotal role in driving sales, expanding market presence, and fostering client relationships. Your expertise will be instrumental in promoting our molecular diagnostic solutions and ensuring their adoption in clinical settings.

Key Responsibilities:

1. Product Promotion:

• Develop and implement targeted marketing campaigns to promote our molecular diagnostic products.
• Collaborate with the marketing/graphic design team to create content highlighting the unique features and benefits of our solutions.
• Provide the graphic design team the up to date and relevant to our product information for our website/social media news postings.

2. Client Engagement:

• Identify and engage with key stakeholders in clinical laboratories, hospitals, and research institutions.
• Build and nurture relationships with distribution partners, addressing their specific needs and challenges.

3. Sales Strategy:

• Develop and execute sales strategies to meet and exceed revenue targets
• Generate and deliver compelling presentations and sales collateral to showcase the value of our products
• Provide product demonstrations and presentations to potential clients.

4. Market Analysis:

• Stay abreast of industry trends, competitor activities, and emerging technologies in molecular diagnostics.
• Conduct market research to identify opportunities for product development and business expansion.

5. Collaboration:

• Work closely with the product development team to gather customer feedback and insights for product improvement.
• Collaborate with cross-functional teams to ensure seamless integration of sales and marketing efforts.

Qualifications:

• Bachelor’s degree in Molecular Biology, Biotechnology, or a related field. Master's degree is a plus.
• Proven track record in sales and marketing roles within the molecular diagnostic industry, with at least 3 years of experience.
• Data-driven sales/marketing person, who thrives on setting and exceeding sales targets, analyzing market research, and identifying new business opportunities.
• In-depth understanding of molecular diagnostic technologies and their applications.
• Strong communication skills to effectively convey technical information to a diverse audience.
• Optimistic, ice-breaking personality is a plus. Won’t be turned down by the rejection of potential clients.
• Familiarity with relevant regulatory requirements and quality standards.
• Experience with Customer Relationship Management (CRM) software.

Job Description

Technical Accounting Oversight:

• Provide expert guidance on complex technical accounting issues and ensure compliance with US GAAP and IFRS.
• Stay abreast of evolving accounting standards, assess their impact on the company, and implement necessary changes.
• Collaborate with cross-functional teams to address accounting-related matters arising from business transactions.

Team Leadership:

• Lead and mentor a team of technical accounting professionals, fostering a culture of continuous learning and development.
• Provide strategic direction and oversight to ensure the team's effectiveness in handling technical accounting challenges.

Financial Reporting:

• Oversee the preparation and review of financial statements in accordance with US GAAP and IFRS.
• Collaborate with the Finance team to enhance the accuracy and completeness of financial disclosures.

Policy Development:

• Develop and implement accounting policies and procedures that align with US GAAP and IFRS requirements.
• Ensure consistent application of accounting policies across the organization.

Audit Support:

• Act as a key liaison with external auditors for technical accounting queries.
• Assist in responses for any regulatory queries such as those from SEC.

Cross-Functional Collaboration:

• Collaborate with other departments, including Finance, Legal, and Operations, to address accounting implications of business initiatives.
• Provide technical accounting expertise to support decision-making processes.

Training and Development:

• Conduct training sessions for finance and other relevant teams to enhance understanding of technical accounting principles.
• Stay informed about emerging accounting issues and communicate their potential impact to the organization.

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field; CPA designation preferred.
• Minimum 10 years of significant experience in technical accounting roles, with a strong focus on US GAAP and IFRS.
• Prior experience in a leadership or team management is essential.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.
• Detail-oriented with a commitment to accuracy and integrity.

Job Description:

• Formulate credit risk management framework to ensure the SME & Retail loan portfolio stay within the banks’ risk appetite and comply with regulation.
• Develop and maintain credit policies and procedures; Manage timelines of Product Program and Credit policy renewal.
• Work with stakeholders for development of product programs and test programs to support new business and product launches and ensure compliance with applicable credit policies and processes.
• Develop and maintain loan origination and portfolio management policies for SME and retail lending products including underwriting rules, limit assignment and risk-based pricing etc.
• Perform periodic monitoring of risk profiles, concentrations, and economic / industry / regulatory development.
• Conduct portfolio performance analysis and make recommendations on credit risk actions when necessary to ensure that sound portfolio quality.
• Participate in credit portfolio stress testing on a regular basis to fulfill both internal and regulatory requirements.
• Responsible for working with business and collection teams to implement industry wide or internal relief programs when required.
• Work closely with the business team, development, and other functions on new initiatives as necessary.

Requirements:

• 5-8 years of working experience in a Business or Retail Banking role preferably in a credit risk policy, analytics or portfolio management capacity.
• Bachelor’s degree or above in Business, Finance or Statistics.
• Analytical mindset, good communication and presentation skills
• Meticulous and self-driven to produce end results.
• Familiar with portfolio monitoring techniques & tools e.g. MS PPT, PySpark/SQL
• Good knowledge on credit risk / collections scorecard.
• Knowledge of PowerCurve Strategy Management is a plus.

Primary Function : To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Main duties and responsibilities:

1. To handle inquiries and ensure quotations are furnished to customers on time.
2. Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
3. Liaise with customers for delivery timings and locations.
4. Filing of invoices and other related documents.
5. Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Able to converse effectively both in English & Mandarin.
• Friendly & courteous disposition with a team player spirit.
• Ability and patience to handle high pressure environment.
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.
• Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm and also on public holidays when applicable (also on rotation).
• Preferably with a declarant license.

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

E-Commerce Sales & Marketing Associate

Are you passionate about online retail and ready to fuel the growth of a dynamic e-commerce business?

We are seeking a talented and enthusiastic E-Commerce Sales & Marketing Associate to join our team and contribute to the success of our online channels. In this role, you will play a key part in managing our product listings, implementing marketing strategies, and driving sales through our online stores.

Responsibilities:

• Product Listing Management:
  • Work with 3PL to create and maintain compelling product listings across all e-commerce platforms (Shopee, Qoo10, Lazada)
  • Manage Gryphon portfolio of brands website
  • Ensure product information is accurate, consistent, and optimized for search
  • Manage product images and write engaging product descriptions
  • Monitor and update product listings for price changes and promotions
• Inventory Management:
  • Maintain accurate stock levels across all channels
  • Monitor demand and coordinate with procurement to ensure optimal inventory levels
  • Update product descriptions to reflect stock availability
• Order Fulfilment:
  • Prepare packing lists daily for smooth order fulfilment
  • Ensure orders are shipped accurately and on time
• Marketing & Sales Support:
  • Assist with e-commerce marketing plans and strategies, including promotions, social media campaigns, and email marketing
  • Analyse data and identify opportunities to improve sales and conversion rates
  • Manage company stores on e-commerce platforms, optimizing listings and running campaigns
• Additional Duties:
  • Be adaptable and willing to take on new tasks as needed
  • Provide excellent customer service and support
  • Maintain a positive and collaborative attitude

Qualifications:

• Bachelor's degree or equivalent experience in a related field (e.g., marketing, business, communication) preferred
• Proven experience with e-commerce platforms, ideally Shopee, Qoo10, and Lazada
• Strong understanding of e-commerce marketing principles and best practices
• Excellent written and verbal communication skills
• Proficiency in MS Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and manage multiple tasks effectively
• Excellent attention to detail and a strong work ethic
• Self-motivated, dedicated, and a team player
• Adaptable and willing to learn new things

Benefits:

• Competitive salary and benefits package
• Opportunity to work in a fast-paced and dynamic environment
• Be part of a growing and successful e-commerce business
• Make a real impact on the company's online sales and marketing efforts

If you are excited about e-commerce and ready to take your career to the next level, we encourage you to apply!

Domain and Context

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

Role

The role will focus primarily on the build and run in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 10 to 15 team members composed by business analyst, technical lead, software developers and Application support.

The scope of the team is SALES information system

In line with this, you would be expected to be fully accountable and responsible of your team deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.

You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.

As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).

Responsibilities

Run the bank

• Ensure the production stability of the applications under her scope
• Primary contact point for ITS and CAGIP for any matters related to infrastructure
• In charge of the budget related to his/her activities

Requirements

Candidates should have 15+ years experience in Software Engineering in a large organization.

• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Social intelligence with strong stakeholder management
• Leadership in multi-cultural environment
• Experience working with European/French
• Experience working with an external editor/vendor
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

To ensure you will be an efficient knowledgeable point of contact for the program board, at least one or 2 competencies either technology or business domain would be appreciated

Technology domain

• Strong maturity in software development latest market practices
• ITIL process
• DEVOPS exposure (ansible, gitlab, artifactory, sonar, etc…)

Capital Market and Market Risk domain

• Sales-trader workflow, pre-trade process. Trade life cycle
• Regulatory knowledge (including SIMM, FRTB, CVA, MIFID,…)
• Capital Market knowledge – front office, middle office, back office… trade life cycle
• Financial products (Treasury, FX, Credit, IRD,…)
• Market Risk knowledge (Pnl explanation, VaR and Stress VaR analysis, product control)
• Market data (Volatilities, Curves,…), Sensitivities

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

Job Description:

• Design and drive implementation for Consumer and SME’s Loan Collection strategy, including but not limited to workflow design, phone collection, site collection, legal procedure, outsource management, etc.
• Conduct collection performance data analysis, monitor key performance indicators, present findings, and recommendation to senior management.
• Drive the Collection system development and ongoing enhancement.
• Enable to communicate technicality with PM/Developers/Other stakeholders
• Evaluate credit risk based on analysis of both quantitative and qualitative factors, and provide feedback to credit risk lifecycle optimization.
• Perform ad hoc credit risk analysis and portfolio deep dive when necessary

Requirements:

• Bachelor’s degree or above
• Over 3 year relevant experience in Bank Collections capacity, SME debt collection experience preferred
• Possess problem-solving, positive and constructive attitude
• Good knowledge and hands-on experience with legal actions for debt collection
• Self-motivated and detailed oriented team player who is able to multitask in a fast-paced environment
• Good data analysis skills, hand-on experience with SQL is a plus
• Strong interpersonal and communication skills

Why this role

Oracle Cloud Infrastructure (OCI) has been #1 platform of choice for running Generative AI workloads (LLM Development, model training/fine tuning and inferencing). Some of cutting-edge companies doing LLM development such as Mosaic ML, Adept AI, Cohere plus 30 other AI development companies have signed contracts to purchase more than $2 billion of capacity in Oracle's Gen2 Cloud (OCI). NVDIA themselves are using OCI’s RDMA cluster networking technology for their AI infrastructure. To drive market success of this offering in Asia Pacific, we are looking to invest in building a team of highly motivated & talented individuals in Asia Pacific.

What You'll Do

• You will identify AI-startups/AI Labs funded by enterprises focused on LLM (Large language model) development as the primary focus for deployment on OCI Generative AI infrastructure platform. As a secondary focus, you will focus on identifying enterprise accounts looking to re-train/fine tune foundational models & inferencing to deploy on OCI Generative AI infrastructure.
• Be responsible for revenue and in-charge of all aspects of the opportunity lifecycle (pitch, solution development, commercial constructs, negotiation & contracting) and orchestrate the alignment of key technical resources (within APAC and Global) at the relevant stages of the lifecycle.
• Pull all stops from the sale.

Who You'll Work With

Primarily out in the field working with customers, you will be working with extended teams internally (Field Sales, Presales, AI Infrastructure Tiger Team & Global PM teams) across the opportunity life cycle.

Who You Are

If you enjoy taking on challenges in a Sales/Business Development role to open new markets/segments with cutting edge cloud infrastructure & exploring unchartered territories, this role is for you.

To be successful in this role, you will need a strong background in Infrastructure & Generative AI domain & solutions (models/tools/frameworks etc) in a sales/ business development role. Strong understanding of Cloud Infrastructure (GPUs), Generative AI domain & a go-getter Sales attitude is a must. Knowing the competition and keeping abreast of the developments in the market is a critical requirement.

You have over 10 years’ of rich experience selling Infrastructure (GPUs preferred) to enterprises and recently selling Generative AI usecases to AI startups/Enterprises. Experience & willingness to work in a fast-paced environment is a must.

You exude a strong technical sales aptitude, have a sense of urgency & highly motivated to develop new multi-million dollar business. Have a positive attitude that is contagious & build positive relationships with customers and colleagues. You possess strong business acumen to spot opportunities for large AI Infrastructure deals where others see none. You are articulate & have a phenomenal communication/presentation skills. You thrive in a team environment that is fast-paced & have a flair bringing teams together for a shared purpose. You enjoy sharing ideas and best practices.

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

The role will be reporting to the Business Manager as a key member of the Sales Team in QT Instruments. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

1. Prepare sales quotations and update information to the company’s Sales CRM system
2. Manage Key Account Customers’ daily blanket orders and contracts including coordinating deliveries.
3. Ensure orders renewal and continuity together with the sales and marketing team.
4. Building and maintaining client relationships: Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
5. Meeting sales targets: Work to meet or exceed team sales targets by closing deals and generating revenue and optimal gross profits for the company.
6. Reporting and sales tracking: Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
7. Assist in the preparation and submission of sales tenders.
8. Any other duties assigned by Senior Management team.

Requirements:

• Minimum Diploma in any discipline.
• Minimum of 2-years’ experience in customer facing environment. (healthcare industry preferred)
• Must have experience processing orders in various systems. (e.g. Salesforce)
• Looking to find a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
• Able to manage multi-tasking in tight deadlines and cross-functional team communications
• Ability to work both independently and collaboratively, think creatively and take on challenges, and proactively solve problems.

Roles and Responsibilities:

• Provide applications troubleshooting and on-site support to users.
• Advise users and stakeholders on applications' workflows, processes, functionalities and usage.
• Liaise with internal and/or external stakeholders to identify system requirements.
• Support user requirements gathering and analysis.
• Log, escalate and follow through with issues and requests raised by users.
• Support in the testing and installation of new application and enhancement patches.
• Conduct training for users on the use of the applications.
• Perform regular maintenance checks on the applications.
• Support users on change control and system updates.
• Maintain and clean up the User Access Matrix.

Qualication and Requirements:

• Possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Minimum 2 years experience in the related field is required for this position.
• Able to commit to 24/7 standby and on site when required
• Able to work independently, multi-tasking, flexible and adaptable to changes.
• Good presentation, communication and interpersonal skills.
• Prior experience and knowledge in full SDLC cycle.
• Good team player, resourceful, flexible and excellent working attitude.
• Knowledge of business and IT in healthcare industry is an added advantage.
• Prior experience with technologies such as .NET, Java or Web Services
• Database knowledge and application development skills like SQL and SQL Reporting
• Analytical and problem solving skills
• Willingness to acquire new skills and knowledge

Overall Summary:

"The Service Operations Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance.

He/She posseses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analyzing important reports covering service performance metrics and operations activities."

Roles and Responsibilities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Troubleshoot and resolve service health issues and gathering relevant parties to resolve impediments impacting service performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Prepare and deliver status updates / report to management

• L1.5 support

• Provide guidance to the team to ensure the best support possible for systems availability

• Log and track problem tickets relating to S1/S2 or high impact issues

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Manage high severity incident communications such incident broadcast communication to all stakeholders and provide regular updates to management until incident closure

• Manage the incident and problem management process to ensure all preventive measures and problem resolution are recorded in the Known Error Database (KEDB)

• Implement Response and Recovery Plans and activities relating improvements to service recovery

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Qualification/ Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 years of Technical / Application Support experience

• Proven experience of working efficiently in a cross functional team

• Able to commit on 24/7 Standby and go on site when required

• ITIL v3/v4 certification and strong service oriented experience / background will be preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

Note: This role is for a 1-year contract position.

Roles and Responsibilities

1. Sales Submission and Data Management

• Checking of submission documents based on regulatory and internal guidelines to assess the status of submission & perform the necessary follow-up
• Packing submission for dispatch and packing internal documents
• Perform timely data entry on sales submissions and maintenance of client and policy data
• Checking of data entry to ensure accuracy
• Meeting of KPIs – accuracy, quality output and service levels
• Manage enquiries through common mailbox, internal and external stakeholders promptly

2. AML Screening

• Collate Due Diligence information and disposition the name screening alerts with rationale to support accordingly to the AML guidelines and policies.
• Document the disposition clearly and timely with supporting evidence using a risk-based approach.
• Perform the name screening duties and escalate true screening matches to AML function for further review.
• Reach out to respective business units to obtain additional identifiers / clarifications and support documents to conclude screening alerts.

3. General Administration

• Arrange for retention at the offsite storage and maintain proper records of the endorsed batch list and courier services consignment notes
• Inventory management of forms, brochures, and documents
• Send broadcast/announcement to all relevant stakeholders

4. Systems & Others

• Work on enhancement for inhouse system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised
• Update Operation Manual on a timely basis
• Review and streamline workflows where applicable
• Work closely with cross-functional teams for processing functions with interdependencies
• Identify interdependencies when analyzing issues and proactive to propose resolution
• Assist the HOD/Team Lead and perform adhoc tasks and projects as and when assigned

Requirement

• Minimum diploma holders
• Candidates with at least 2 years of experience in banking/financial industry preferred but fresh graduates are welcome
• Having compliance qualifications like ACAMS and ICT certifications is added bonus although not mandatory.
• Proficient in Microsoft Office Applications (Words, Excel, and Powerpoint)
• Self-motivated and able to work independently
• Able to prioritize and work in a fast-paced environment
• Ability to multi-tasks and take ownership of assigned tasks
• Good communication, time management and organizational skills
• Analytical and meticulous
• Positive attitude and willing to learn

Job Description

• Oversee the management of talent pipelines through various means, such as sourcing, screening, and referrals, to identify and engage professionals across all skill levels.
• Collaborate with the Recruitment team (including Recruiters, Coordinators, and other Sourcers) as well as hiring managers to ensure alignment with the company's needs and objectives.
• Take charge of and implement innovative sourcing strategies, launch new initiatives, and optimize existing processes to enhance the efficiency and effectiveness of the recruitment process.
• Pre-screen potential candidates to assess their qualifications.
• Manage the interview scheduling process and communicate to both candidates and hiring teams.
• Oversee candidate communication at all stages of the recruitment process and provide feedback.

Requirements

• Strong talent sourcing skills and strategies.
• Wide database, pool and connections.

Reg no. R1659970

Purpose of the job:

Develop ways to extend the product life cycle and develop growth opportunities and share best practices to drive cost performance and efficiencies

Key accountabilities:

• Support/leads the Projects/Programs Engineering team to ensure that the correct technical governance is being applied (e.g. suitable design and expert input, defining and enforcing architecture/métier standards, methodologies, processes, tools and solution frameworks against which programs and projects can deliver) – focusing inwardly on the internal consistency; and outwardly on its coherence with other solutions/métiers and standards.
• Review the technical input and subject matter expertise of the proposed design, covering areas such as the definition of requirements compliance, functional fit, technological capability, cost, and delivery capability
• Assess the feasibility of the proposed solution (performance, delivery model and organizational fit), and propose mitigation plans
• Engages with projects/programs to ensure technical risks are being identified and managed
• Chair/Support Design Reviews for subject matter in his/her field of critical developments and projects
• Ensure the implementation of generic products and systems by multi-project synergies in order to optimize cost of technical solutions.
• Propose/Support technical innovation and roadmap development as required in answer to the business strategy of his/her field, with a constant preoccupation to make optimization on the company portfolio and internal processes.
• Maintain view of industry and standards, and domain technical watch to guide orientation with market trends.
• Provide pre-tendering support regarding business opportunities where expected solution does not exist in current portfolio.
• To lead/assist tenders to ensure consistency between the tender development needs and the programs development roadmap
• Owns and develops the processes and procedures through which the regional services organizations undertake engineering activities.
• Drives best practice in the regional services organizations, ensuring standard solutions and architectures are developed, which maximize reuse and minimize rework.
• Ensure a harmonized approach to resolving obsolescence and safety issues, ensuring issues are identified on all affected fleets and common resolutions are applied.
• Identify opportunities to maximize the use of best cost engineering resource in delivering both global and regional engineering initiatives.
• Set the competence requirements for global and regional services activities and ensure that competence is assessed.
• Identify opportunities for fleet upgrades, modifications and improvements, defining standard solutions and architectures and then providing the technical governance and leadership to realize these opportunities in the regional services organizations.
• Chair/support user groups and global community calls to identify multi-project synergies, resolve issues and spread best practice
• To provide engineering leadership and governance for services projects, where the necessary competence and experience is not available.

Performance measurements:

OTD, QCD, PMC, Project reliability / availability / cost targets

Educational Requirements:

University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering

Competencies:

Mandatory:

• 1-5 years of experience in Railways system/Application engineering for Engineer
• Knowledge of rolling stock equipment
• Graduated from a STEM university-type course
• Member of an appropriate Engineering Institution

Desirable:

• Knowledge of rolling stock maintenance
• Certification in System Engineering
• Experience
• Working knowledge of safety management systems and safety risk assessment
• Proficient in the use of MS Office, SAP, BI/BO

Competencies & Skills

• Problem solving capacity (technical and costs evaluation of a solution)
• Capacity of managing Technical risks
• Self-motivated
• Attention to detail
• Ability to work independently
• Desire to learn
• Effective, professional interpersonal skills
• Strong team player

Job Description:

• Work closely with local counterparts for budget submission and consolidation
• Work with various stakeholders to align on metrics definitions, targets and business views
• Prepare budget reports and business performance updates to senior management team
• Run scenario planning and forward forecast, build 1/5-year plan baseline
• Perform regular reconciliation exercise across all markets, identify and research the gap between forecast and actual expenses
• Identify the areas for efficiency improvement, cost savings and investments
• Develop and maintain effective relationships with various stakeholders – local counterparties and other regional functions across the organisation

Requirements:

• Bachelor’s degree in Business, Finance, Accountancy, or relevant disciplines
• Preferably 1-2 years of working experience in a FP&A role
• Good knowledge of accounting and financial principles
• Strong critical thinking and analytical skills
• Excellent written and verbal communication
• Organised, demonstrates skills in prioritisation & ability to multi-task
• Proficient in MS Office Suite (Excel, PowerPoint and Word)