• Reports to Project Director
• Manage Fund Planning
• Sub-con Management
• Supervising the day-to-day operations of the administrative department and staff members
• Oversee project sites’ hiring, training, and evaluation process and take corrective action
• Develop, review & ensure compliance with administrative systems, policies, and procedures
• Identify recruitment needs, manpower allocation, training & development management
• Oversees office assets management
• Conduct internal audits
• Develop relationships with prospective customers, liaise with clients/authorities
• Monitor the financial health of each project, work with various head of departments for project budgeting & forecast
• Periodic reports to Korea Headquarters & Singapore Branch office

Job requirements:

• Degree in B.S. Business Administration, Management, or a related field
• Minimum 15 years of relevant experience for A1 MNC Construction firm, inclusive of 10 years’ experience at similar level is mandatory for this position
• Candidates with experience in Joint venture projects and/or Reclamation projects will be preferred
• Experienced in construction project Administration management, financial reporting, budgeting, auditing, HR procedures etc
• A proven leader who has abilities to manage multiple construction projects
• Excellent time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, verbal, and written communication skills.
• Proficiency in MS Office, ERP
• Ability to plan ahead for and keep track of deadlines
• Location: Tuas South Boulevard (Finger 3 site office)

• Based in Singapore, you’ll oversee global reefer operations as a Manager, focusing on pricing for long-haul reefers.
• Your responsibilities include setting pricing strategies, addressing commercial issues, and optimizing yield.

Role:

• Manage daily pricing and operational issues for reefers and related products.
• Collaborate with internal stakeholders and overseas agents on yield management.
• Identify growth opportunities and conduct business development intelligence.
• Analyze market trends to aid pricing decisions.
• Create and manage performance analytics and reporting for management.
• Collaborate across divisions for efficient cargo shipments.
• Perform ad-hoc duties and projects as assigned.
• Limited duty travel for trade shows as required.
• Navigate uncertainties and manage unexpected situations in the shipping market.
• Achieve key performance indicators such as volume and profitability.
• Think critically, assess risks, and develop long-term plans.
• Be a team player and support a culture of excellence and collaboration.

Requirements:

• Hold a Bachelor’s degree in Maritime, Business, Logistics, or a related field.
• Have a minimum of 10 years of extensive experience in shipping, freight forwarding, or logistics, with a focus on reefer cargo operations, perishables, pharmaceuticals, or cold chain products.
• Demonstrated success in managing and growing a greenfield division, including profit and loss responsibility.
• Possess deep knowledge of international shipping regulations, customs procedures, and industry best practices related to reefer cargo.

• Working days: Monday - Friday
• Working hours: 8am - 5:15pm
• Salary: $1400
• Location: Tuas Ave
  *Company transport provided at Lakeside, Boon Lay & Pioneer

Responsibilities:

• half day on cleaning office (wash toilet, mop floor, vacuum carpet, wipe boss table, clear dustbin)
• half day on cleaning QA room & production manager room (swipe floor & clean table, no need wash production toilet)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Manage the full spectrum of day-to-day finance and accounts operations
• Develop and implement financial policies and procedures that are aligned with company objectives and local regulations through necessary automation or digitalization
• Ensure compliance with local tax and accounting regulations, including timely and accurate filings
• Ensure timely preparation of financial statements reports, and analyses for both internal and external stakeholders
• Business and financial modelling, and to work closely with Business Unit Head to identify areas for improvement
• Conduct research and analysis on competitors and industry, identify strategic implications and/or opportunities
• Support the Senior Leadership team on ad-hoc business expansion activities and fund raising exercises

Requirements:

• Possesses a degree in accounting, business, economics, finance or a related field;
• Minimum 5 years of experience in a finance role;
• Superior mathematical skills; strong in numbers;
• Strong leadership skills and has at least 5 years of experience leading a team;
• Understanding of data privacy standards;
• Excellent communication skills, both written and verbal; good public speaking skills;
• Has a deep understanding of business principles and practices;
• Has superior attention to detail;
• Excellent organisational and planning skills;
• Must be hands-on and work with operations to achieve business excellence;
• Strong analytical and critical thinking skills;
• Excellent problem-solving and multi-tasking skills;
• Proficient in computer and Microsoft application software;
• Upholds strong integrity and honesty

Job Description

• Ensure timely submission of the financial year end/monthly’s accounts.
• Monitor closely the account closing activities and provide guidance to staff when necessary.
• Perform month-end analytical review and review accounting schedules.
• Support in the preparation of GST and revenue reconciliation and ensure timely submission of quarterly GST to IRAS
• Responsible for monthly/year-end income and deferred tax provision computation
• Support in the preparation of property tax and port license fee computations and ensure timely submission of the audited report and requested information to the relevant authority
• Ensure accounting transactions are recorded in accordance with Singapore Financial Reporting Standard (SFRS) and accounting principles (Matching, Prudence & etc)
• Responsible for the timely preparation and completion of the annual report and ensuring compliance with Financial Reporting Standards
• Support in the preparation of budget and forecast related to Finance, subsidiaries and Chief Executive office
• Ensure timely submission of Extensible Business Reporting Language (XBRL) financial statement for annual filing
• Furnish financial information to department of statistics and other government bodies
• Initiate process improvements for proper internal controls
• Managing intercompany reconciliation
• Coordinate and assist in annual audit and stock-take related activities
• Follow-up and work closely with internal audits recommendations
• Any other tasks as assigned

Requirements:

• Degree in Accountancy or ACCA
• Minimum 3 years of relevant working experience in accounting or reputable audit firm. Audit experience will be advantageous.
• Certified Accountant preferrable
• A self-starter, with good problem-solving skills and attention to details
• Ability to communicate with various levels of management, with demonstrated track record on collaboration
• Strong Knowledge of FRS, tax and experience working with Oracle applications

Job Description:

• Oversee and guide the operations team in overseeing the day-to-day operation, maintenance, and preservation of the property and facilities
• Manage the facilities of buildings, encompassing asset enhancement, contractor supervision, client communication, and operational oversight
• Respond to client feedback and service requests, coordinating with contractors for all maintenance issues
• Compile, organize, and analyze operational data and reports to identify areas for continuous improvement\

Requirments:

• Minmum Degree
• Minimum 3 years of experience in facility management
• Knowledge in usage MS-office
• Security Clearance is required\

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is a global MNC, one of the most established pioneers in the Industrial Equipment industry. Due to business needs, they are now recruiting for Sales Manager Graduate Program to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Min Degree in Engineering or a related field
• Willingness to base in Indonesia after 1 year of Graduate Program
• Min 1 year of sales experience in relevant industry
• Ambitious and looking for career progression

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Responsibilities:

· Responsible for contract reviews

· Conducting of thorough reviews of financial contracts and agreements

· Analyzing of contract terms and conditions

· Handling of month end closing and year end reporting

· Provide insights and support for financial policies and best practice

· Adhoc tasks as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 3 years of relevant job duties

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

The Opportunity:

• Permanent role
• Work location: South
• Work hours: Mon to Fri 9am - 6pm
• Up to $8,000, AWS, Bonus

Adecco, in collaboration with a leading manufacturer of food packaging products, is at the forefront of providing innovative solutions in the packaging industry.

As part of its expansion strategy in the APAC region and the establishment of a manufacturing plant in Malaysia, our partner seeks to fill a critical position: HR Manager APAC. This newly created role is integral to the company's growth trajectory and will be responsible for overseeing HR operations across the region. This role will report directly to the Senior HR Manager APAC/EMEA and the local Managing Director APAC.

This pivotal role requires an individual with a strategic mindset and a strong foundation in HR management.

The Job:

Are you a seasoned HR professional looking for an exciting opportunity to lead and shape the HR function in a dynamic organization? Look no further! We are seeking an experienced HR Manager to take charge of the full spectrum of HR activities.

• Recruitment: Lead the recruitment process to attract top talent across various functions and levels, ensuring alignment with business objectives and cultural values.
• HR Team Setup: Establish and lead the HR team, fostering a collaborative and high-performing work environment conducive to achieving organizational goals.
• Learning and Development (L&D): Develop and implement L&D initiatives tailored to the specific needs of employees in the APAC region, fostering continuous skill enhancement and career growth opportunities.
• Occasional Travel: Travel may be required to support HR initiatives across different locations.

The Talent:

• Minimum of 8 years of progressive HR experience, with a track record of success in similar roles
• Bachelor's degree in HR management or related field.
• Experience in start-up HR environments, with a proven ability to build HR processes and systems from the ground up.
• Strong communication skills, with the ability to effectively engage and collaborate with Chinese stakeholders.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• To guide consultants and review their design to ensure the design adequacy to meet the relevant requirements and preferences of the contract.
• To optimize the design to reduce cost and construction schedule effectively.
• To coordinate with construction team to ensure the feasibility and constructability of the designed scheme.
• To train and enhance capabilities of design engineers/managers.
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Provide technical solutions/advice on design issues to related teams
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirements

• At least 5 years of experience in the design of civil & structures / Architectural works for LTA MRT projects
• Degree in Civil Engineering or equivalent.
• Prefer candidates with relevant experience in Project and design management.
• Candidate must be detail-oriented.
• Strong writing and presentation skills.
• Strong in planning and documentation.

Kim Yew Integrated is a leader in providing world-class integrated facilities management solutions. We believe in moving ‘Ahead Together’, leveraging our tailored services, exceptional customer experiences and FM technology to bring businesses and society ahead so we can all live better together.

We are looking for an experienced and highly motivated Business Development Manager to join our team and help drive our business growth.

Responsibilities

1. Identify new business opportunities, with familiarity on portals such as Gebiz, Sesami etc.
2. Develop Business Proposal, tender submission, attend site briefing, reporting of opportunities.
3. Collaborate with internal teams, including QS, engineering, marketing, and operations, to develop customized solutions and compelling business proposals for clients.
4. Prepare and deliver professional PowerPoint presentations and pitch materials, showcasing the company's capabilities and value proposition.
5. Manage and monitor the sales pipeline, ensuring timely follow-up and progress tracking on leads and opportunities.
6. Report to management on bid status

Requirements

1. Diploma / Bachelor's degree in Engineering, Marketing, Business, or a related field in Integrated Facilities Management.
2. A minimum of 2 years of proven experience in business development or sales within the integrated facilities management industry is preferred.
3. Excellent written and verbal communication skills, with the ability to create persuasive business proposals and presentations.
4. Strong interpersonal and relationship-building skills, with a customer-centric mindset and a passion for delivering exceptional service.
5. Demonstrated ability to identify new business opportunities and develop innovative solutions to meet client needs.
6. Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
7. A self-starter with strong problem-solving, decision-making, and time-management skills.
8. Willingness to travel as needed for client meetings, presentations, and industry events.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Duties and Responsibilities:

1. Act as technical expert in coordinating Singapore sales & marketing’s budget, forecast, reporting and daily communication with Japan Headquarter.

2. Responsible to obtain technical support and product specification from Japan Headquarter relating to new product orders.

3. In-charge of drafting and preparing of documentation to obtain approval from senior management in Japan Headquarter for matter in relating to Returns on Investment of new product orders.

4. Responsible to gather materials, data, information in the new investments/orders including finding, background research and justification of investments.

5. Acting as a coordinator to enhance the communication flow between Japan Headquarter and Singapore office which lead to efficiency and effectiveness of sales & marketing activity as a whole.

6. Drafting and preparing sales & marketing presentation material, proposal and contract.

7. All job functions relating to sales and marketing.

8. Manage corporate customers account (especially Japanese customers).

9. Any other ad-hoc duties assigned by the management.

Requirements:

1. Degree in any discipline with 1 to 5 years of working experience in sales & marketing of electronic components preferably in integrated circuit leadframe in the semi-conductor industry.

2. Able to read/write Japanese language in business level to liaise with Japanese speaking affiliate company and vendors (please specify the JLPT level when applying).

3. Independent, self-motivated, creative thinking with analytical skills and goal-oriented equip with communication and presentation skills.

4. Overseas travelling as and when the need arises.

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• To create, manage and execute Real Estate business plans, strategies to expand Real Estate business by creating the appropriate portofolio in APAC liaising with Real Estate business unit in Tokyo Headquater.
• To oversee and manage the several exsiting real estate and inflastructure investment in Indonisia, India, and Vietnum with the local management company and Japanese rotation staff.
• To build up the new business investment portfolio in APAC area by making the strategy based on the market knowledge from the direct communication with local market player and the relationship with the local partner.
• To support the Group Head of Diverse Urban Develoment Group for launching the new business group by creating the organiation management regulation by liaising with Real Estate business and Inflastructure group of Tokyo Head Quarter in mostly Japanese.
• To manage the group staff of the new business group to increase the member in near future

Requirements:

• At least 15 years of experience in Real Estate Investment buisness
• At least a Bachelor's degree from a recognized University.
• Comprehensive and deep understanding, knowledge on real estate business industry.
• More than 10 years experience in Real Estate business indsutry, including management and acquisition of real estate development projects, equity investment int the real estate development projects, and so on.
• More than 5 years experience in managing staffs
• High proficiency in Japanese and English (both writing and speaking) to effectively communicate with counterparts in Headquarter in Japan, and offices in the region.

HR Assistant Manager - Enrichment Centre - manage up to 60 employees [3770]

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities:

• Make our clients’ brands matter by delivering high quality of work and becoming strong advocates for the agency/client relationship.
• Develop strategies and ideas for integrated campaigns (brand, advertising, PR, content, social, digital)
• Provide strategic insights and guidelines to clients to achieve business and communication objectives.
• Understands scoping of work, mapping of resource requirements and budgets.
• Researches valuable media opportunities and marketing trends

Requirements:

• Degree in Marketing, Communications, Psychology or of related discipline.
• 3-4 years of relevant working experience in advertising / brand / social media / integrated agency
• Excellent verbal and written communication skills and an ability to work individually on a project or in a team environment
• Enjoy boutique agency work environment where it may be small but energetic

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License No.: 13C6305

Reg No: R23118161

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Sales Manager | FMCG Non-Food / Health & Beauty | Woodlands

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Customer Care Manager

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

• Lead and manage a team of Customer Care Specialists

1. Set performance goals, provide feedback and conduct performance reviews
2. Regularly review the team knowledge on the latest products
   

• To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

1. Resolve customer complaints and enquiries in a professional and prompt manner
2. To monitor and track customer response times and quality of service
3. Run performance reports in Zendesk and 3CX to track team performance

• To optimize processes and practices

1. Possess the ability and foresight to continually review opportunities for improvements and execute them
2. Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Overview:

This position works with our partner to manage Middle East operations of the business and new market entry strategy project.

Responsibilities and Duties:

•  Plan and organize focus groups in the region to better understand the local customer andhow to improve brand awareness in the region
•  Organize press, influencer and brand ambassador events
•  Organize customer events in keeping with the educational and wellness ethos of the brand
•  Develop relationships with influencers and brand ambassadors, getting to know them and understand who the brand should target to work with longer term
• Provide qualitative and quantitative analysis on the data capture from events (KPIs to include new customer leads, customer conversion rates, brand awareness etc.)
• Provide KPI reports as required. This analysis can be tailored so that there is value-add in addition to what the HQ finance team will be reporting
• Assist in the management of stock and logistics regionally
• Carry out site visits to ensure stock levels are as required / stands are in good condition etc.
• Organize secret shopper exercises and report the findings of these reviews
• Meeting with the regional stakeholders, PR agencies, distributors etc. (acting as the 'feet on the ground' for the brand; providing updates back to HQ as often as required
• Develop relationships and rapport with the company's stakeholders in this region to ensure that the brand is receiving the best service and attention to care and detail
• Managing the training of all ambassadors in the region
• Flexible to travel to Ireland and the UK to meet with other members of the team and stakeholders as required
• Run the UAE social channels in conjunction with the HQ marketing and social media teams
• Develop an operational handbook as the business develops in the region so that there are systems and processes in place from the early stages that can be developed as the business grows in the region
• Implement continuous improvement for all systems and processes during the initial stages of the business launch in the region
• Run the new market entry strategy

My client, an Asian bank is looking to hire an AVP, Senior SOC Analyst to be part of their IT team. In this dynamic role, you'll lead the charge in actively hunting and analyzing potential threats, leveraging your expertise to support SOC investigations and prevent attacks before they occur.

It's a full time and a permanent position, office is located at Changi Business Park (East)

Role

Key Responsibilities:

• Lead the Hunt: Spearhead proactive threat detection & analysis, sifting through data (alerts, logs, etc.) and conducting reverse engineering when needed.
• Deep Dive & Solve: Dive deep into security incidents, uncovering trends and root causes. Create and maintain processes to ensure future preparedness.
• Stay Ahead of the Curve: Conduct in-depth research on threats, vulnerabilities, and attack vectors. Collaborate with diverse teams to refine prevention and detection methods.
• The Go-To Guru: Become the trusted expert for SOC-related topics and guide incident response.
• Process Pro: Develop and document SOC procedures based on industry best practices and internal requirements.
• Continuous Improvement Champion: Lead or support projects to enhance SOC effectiveness, keeping us ahead of ever-evolving threats.
• Collaborate & Conquer: Work seamlessly with incident response, threat intelligence, and the overall security strategy teams.

What You Bring:

• Bachelor's in IT (or equivalent) and 5+ years of experience, including 3 leading a SOC team.
• Deep understanding of networking, major internet protocols, and security concepts.
• 3+ years of experience in cyber incident response and/or enterprise SOC operations.
• 2+ years using standard security tools (SIEM, EDR, etc.).
• 2+ years of operational experience with Splunk or similar platforms.
• Expert investigative skills for uncovering incident impact and root cause.
• Strong foundation in security threats and countermeasures.
• Analytical, problem-solving, and multitasking skills for a fast-paced environment.
• Hands-on experience with SIEM, intrusion detection, and application layer protocols.
• Security experience, especially in incident detection and threat intelligence.
• Bonus points for expertise in various operating systems, web technologies, and professional security certifications.
• Experience in multiple IT/Information Security domains like IAM, IT infrastructure, etc.
• Meticulous, team-oriented, flexible, proactive, and positive attitude.
• Strong sense of responsibility, initiative, and communication skills.

We regret to inform that only shortlisted candidates would be notified.
Chiam Lee Ping Dayna
Consultant
Reg. No: R1764404
Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Job Responsibilities

• Formulate efficient & intuitive Go-to-market strategy for sales with Robotics BU management.
• Market researching including features/improvements etc. back to RHQ & Japan HQ.
• Marketing tools preparation (product presentations, success cases, videos, demo
• Event management (Seminars, webinars, exhibitions, road shows etc.) with robot country teams and Brand & communication (B&C)
• Preparation of marketing collateral based on industry strategy.
• Digital Marketing: Digital Campaigns, Integrated marking communications, Robotics website updates with B&C team etc. Write copy for diverse marketing distributions (brochures, press releases, linked-in articles, success stories, website material etc.)
• Product Management: New product launches, Product EOL communication, Demo Kits for market (Exhibition, partners, end customer)
• Price management: Setting prices at regional level and country level, Loading same into the systems, Special price requests to Japan, price approval with internal forms & systems.
• Budget management: Working with Managers for budget preparation & system entry, Sales gap analysis and forecast every quarter & monthly monitoring against plan. Confirm the budget plan data entry & report to managers periodically.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures. Preparation of monthly marketing, sales reports etc
• People management 2-3 team of admin and marketing members to be managed smoothly.

Job Requirements

• Bachelor of Engineering in Mechanical/ Robotics & Automation/Electronics/Mechatronics. MBA (Marketing Management/Digital Marketing/Business Administration) will be added advantage.
• At least 3-5 years of product manager experience on the job preferably robotics/automation multinational company experience.
• Creative, Innovative & Challenge driven.
• Industrial Robot knowledge and experience will be added advantage.
• Excellent communication, commercial skills, People skills & Team working culture.
• Project Management; Able to relate & close working with various internal, external stakeholders.
• Good understanding of market research techniques, data analysis and statistics methods
• Knowledge of strategic planning and marketing best practices
• Familiar with digital marketing, social media, and web analytics
• Proficient in MS Office and marketing software (e.g., CRM, SAP)
• Willing to travel 30-40% regionally.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23662

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

The team has an opportunity for an experienced L3 Voice Ops Consultant. The role will be highly focused on Deployment & Operations.

Primary Responsibilities:

• The successful candidate will be part of a team of highly technical Voice Network Engineers across Asia (Japan, Hong Kong and India) and be part of a Global Operations group supporting the overall Client Data & Voice services;
• The candidate will be responsible to support the global Voice infrastructure, including Incident, Problem, and Change Management as part of a global “follow the sun” group; Voice Services include: Trading telephony (IPC Trading Telephony); Intercom (SpeakerBus); Standard telephony (Cisco IP Telephony 12.x);
• The successful candidate should be able to identify specific improvements within Network Services standards or processes and work with other ENS teams to take action on;
• Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;
• Oversight of the offshore provided L1/L2 support desks;
• Point of escalations for offshore Level1 and Level2 for incident management
• Communicate with business units during projects and incidents (Severity 1 and 2 bridges);
• Operational acceptance of new deployments and create technical documentation for as built environment. (Permit to Operate);
• Participate in Regional Support on-call duties in rotation;
• Technical Skills Required:
• The successful candidate will have 7+ year experience in a similar position in an equivalent Financial Services firm;
• Hands-on experience with Voice Technologies;
• Voice Network Skills: IPC Unigy Trading Telephony Speakerbus; Cisco IPT (Release 12.x); Avaya System and Session Manager; Strong knowledge and experience with VoIP technologies (H.323 & SIP);
• A strong knowledge of data networking principles;
• Cisco IPT (Release 12.x) - 8 year(s) of experience Avaya System and Session Manager; - 8 year(s) of experience IPC Unigy Trading Telephony - 8 year(s) of experience VoIP technologies (H.323 & SIP) - 8 year(s) of experience