Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for Senior Software Engineer (Java)

Internal Code: AC008

What will you do?

• Take charge of technical projects and provide leadership in a fast-paced environment
• Responsible for the overall planning, execution, and success of complex technical projects
• Work closely with project management and experience design team to deliver project outcomes
• Contribute technically to projects
• Nurture a culture of high performance, continuous improvement, creative problem solving, and innovation within the team

What are we looking for?

• Strong experience with Java Technologies
• Software support and maintenance of deployed products and solutions
• At least 3 years of total software engineering experience with a thorough understanding of commercial software product development.
• Customer oriented and skilled in developing a strong understanding of customer needs and marrying those with optimal technology solutions
• Knowledge of Object Oriented Programming and SQL
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Understanding of front-end web technologies
• Experienced in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer?

• Fun working environment
• Flexi benefits that cover medical, gym, sports and wellness
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are searching for a talented Project Manager to join our Singapore studio.

...have you worked in the world's best agencies?

...do you have outstanding FMCG client management experience working with global brands?

...are you ready to level up?

If this sounds like you, we'd love to hear from you!

ABOUT US:

• 360+ strong global design agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities will include:

CLIENT SERVICING

• Plan of the project process, timings and scope of work
• Proposals and estimates
• Prepare weekly client account status reports
• Create and set-up decks using InDesign
• Agendas
• Contact reports
• Time plans
• Development briefs from creative to production
• Support pitch presentations and client presentations
• Coordinate and attend internal meetings including creative critiques, project reviews and briefings

CREATIVE

• Build unbreakable bonds with the creative team
• Champion the creative process
• Manage and plan effective and efficient workflow resourcing

PRODUCTION

• Finalisation and extension briefs
• Master artwork element briefs
• Digital artwork briefs including correct cutter guides and client approved copy
• Production briefs
• Ensure image rights or buy out rights are managed
• Work closely with the Creative Services Manager to ensure liaison, negotiation and briefing of third parties such as photographers, illustrators, hand lettering artists, mock up houses, printers, copywriters
• Arrange and attend photoshoots

COMMERCIALS

• Support of senior team in delivery of commercials
• Ensure all project stages are delivered on time and within budget
• Strong financial understanding
• Strong Flook understanding (Flook is our job costing software).
• Monthly budget reconciliations
• Weekly financial status reports
• Weekly billing reports
• Weekly invoicing
• Management of fees, costs and expenses

ADMINISTRATION

• Timesheets
• Filing of emails
• Filing of all client, brand and project related information on the server
• Archiving of emails
• Archiving of all client, brand and project related information on the server
• Brand asset management
• Collation of images

MANAGEMENT

• Managing the expectations of your senior team on a day to day basis
• Supporting the Singapore team on a day to day basis
• Identify problems and propose solutions
• In addition to the duties stated above you may be required to undertake further tasks as necessary to meet the demands of the business.

In addition to the duties stated above you may be required to undertake further tasks as necessary to meet the demands of the business.

BULLETPROOF

• A keen and can do attitude
• Outstanding client servicing skills
• Ability to forge strong relationships, through excellent interpersonal skills
• Exceptional attention to detail and communication skills, both written and verbal
• Ability to work in a fast paced environment
• Ability to work in a team
• Strength of support to team members

Competitive benefits package

The incumbent for this position will be the key administrator for the MSc Mechanical Engineering programme in the School of Mechanical and Aerospace Engineering. The incumbent will also assist with other functional tasks for the Graduate Studies Office, as required.

Job Description

• Administrate all processes from admissions to matriculation, coursework and graduation pertaining to the assigned MSc programme.

• Manage and attend to administrative processes pertaining to MSc dissertation submission and examination.

• Attend to procurement requests and work requests for the Graduate Studies Office.

• Contribute to and support events organized by the Graduate Studies Office such as Orientation and Welcome sessions, Workshops, Alumni networking event, Industry Seminar series, Graduation Dinner, Programme Retreat, and any Overseas Outreach trips.

• Attend to enquiries by prospective students, current students, and faculty.

• Facilitate preparation of data and statistics as and when required.

Requirements

• Bachelor’s degree, or Diploma with 3-5 years of relevant work experience, preferably in student administration services

• Effective communication and organisational skills

• Event planning and management

• Critical thinking and problem-solving skills

• Detail-oriented

• Good interpersonal skills

• Proficiency in Microsoft Office applications

• Manage end-to-end full cycle of recruitment process for the entire group and handle advertising, sourcing, screening, interview & selection and evaluation after interview.
• Prepare salary proposals for approval and extend offers to candidates.
• Prepare letter of offer for selected candidates.
• Responsible for recruitment of all open positions (perm / temp and contract)
• Job placements on various job portals and handle in-house workable ATS system.
• Liaising with hiring managers to understand business requirements.
• Partner with hiring manager to shortlist, arrange and conduct interviews.
• Develop and maintain a strong talent pipeline.
• Prepare and submit monthly management and other statutory report.
• Support HR Team in various projects across the Group.
• Any other ad hoc duties

• Degree / Diploma and Min 5 years experience in Talent Acquisition/ Recruitment in services industry
• Good hands-on experience in recruitment and have shown good track records
• Possess good organization skills, meticulous, resourceful and able to multi-task
• Possess excellent spoken and written communication skills

• 5 days work week - 8.30am to 5.45pm
• 14 & 16 Jalan Mesin - Macpherson
• Nearest MRT ; Tai Seng (10 to 15 mins walk from the MRT)
• (Bus Number to reach : 8, 62, 90, 151)

How to apply

Thank you for submitting your resume to Rentokil Initial.

We are currently reviewing resumes and will be contacting you soon if we find your resume suitable.

If you are not shortlisted, we encourage you to view our job postings regularly as new positions are posted frequently.

All applications will be treated with the strictest confidence

(By submitting any personal data or /resume to us, you are deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to us)

• Perm, West (Hybrid Work Arrangements)
• Experienced with leasing for flatted factories / data centers (B1/B2 industrial)
• Sound understanding of the industrial leasing industry with an extensive network of contacts.
• 5 years of relevant experiences in marketing and industrial leasing.

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Description

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s commercial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate and industrial leasing industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Attractive Bonus
• Medical Coverage
• Hybrid work arrangements

This is a role in the in-house client-dedicated Team in Keywords Singapore.  The Lead LPM role will support the client’s Localisation team and will work closely with the client’s tools, processes and personnel.

In this role, the Lead LPM will need to master file delivery management to support the client’s localisation and LQA requests.

The Lead LPM will manage the hand off and delivery of multiple localisation projects of different sizes, simultaneously within the timeframe agreed with the client.

Responsibilities:

Client Relationship:

• Work closely with the client’s localisation team on project specifications.
• Communicate regularly and professionally with the client’s localisation team.

Communication:

• Manage all communication channels on assigned projects.
• Ensure communication is clear and concise on project requirements to other Keywords offices and the client’s language providers and development teams.

Project Management:

• Work with the client’s localisation tool to organise tasks and deliveries.
• Hand off files to the client’s language providers, including Keywords.
• Monitor status and track delivery of projects.
• Seek solutions for issues that arise during projects and escalate risks as necessary.
• Propose improvements to process where applicable.

Teamwork:

• Work as part of in-house client-dedicated teams in Keywords.
• Build good working relationships with all client-dedicated team members in Keywords.
• Build working relationships and daily cooperation with the Keywords LPMs and Keywords Leads for Localisation and LQA.
• Build good working relationships with other Keywords offices, language providers and developers, working on the client’s localisation.
• Support the other LPMs and assist the Keywords Team Leads in daily operation.

Reporting:

• Conduct project presentations and compile daily, weekly and monthly and ad hoc reports as appropriate.
• Escalate any material issues that arise on a project to the LPMs and Team Manager and agree how to manage and communicate these with the client.
• Participate in regular internal and client meetings.
• Participate in business reviews with both internal and external stake holders.

Personal development:

• Take responsibility for personal learning and training needs.

• Only open for Singaporeans
• Degree / Diploma in Business, Translation, Computer Science or Games Development
• Minimum 3 years’ experience in Games Localisation or LQA
• Must be motivated and a team player
• Excellent written, verbal and interpersonal communication skills in English and Chinese
• Excellent knowledge of PC and MS Office products is essential
• Excellent coordination skills
• Flexible towards working hours
• Ability to cope under pressure and to work to tight deadlines
• Ability to work with remote teams
• In depth knowledge of MOBA games
• Knowledge of memoQ
• Knowledge of an additional language an advantage
• Knowledge of MT an advantage

Additional:

• This is a 1-year contract (renewable & convertible to permanent) position.
• Working Location: Lavender MRT
• Working Hours: Monday to Fridays, 10am to 7pm

Employee Benefits:

• 18 Days of Paid Annual Leave Entitlement
• Family Care Leave
• Enhanced Sick Leave
• Training Opportunity
• Flexi Benefits
• Employee Share Purchase Plan
• Comprehensive Medical Insurance Coverage inclusive of Dental
• Attractive Welcome Pack for New Hire

• EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy.

https://www.keywordsstudios.com/privacy-policy/

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing

This position presents an exciting opportunity for an energetic, results-driven, and personable individual with a strong analytical and data experience.

Job Description

• Produce an agreed number of credit reports per month against volume and timeliness KPI and support the Credit Risk Team Lead – APAC to ensure the regional and global targets are met
• Actively research and analyse companies, shipping, and financial markets as well as other relevant data and information to make confident and concise credit risk judgements while displaying knowledge and integrity
• Support the Credit Team Lead in training and onboarding Credit Report Analysts, mentoring and coaching junior colleagues, and contribute to training materials and process improvements
• Grow and maintain a network of contacts via phone and email by engaging in proactive information exchange, acting as a brand ambassador of Lloyd’s List Intelligence
• Ensure that any critical and non-critical errors in output are flagged and escalated accordingly
• Support the Credit Risk Management Team by being a regional go-to person for company analysis SME and therefore attend client calls when required alongside sales and/or product management, and when required support our account managers on networking events and relevant conferences
• Stay abreast of market news and new Seasearcher product developments and functionality covered in Go to Markets and continually develop your understanding of the maritime industry to enable high quality writing on the profile of the company
• Foster collaboration and share information with other in-house data teams that research company ownership structures, to optimise the quality of data

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• At least 2-3 years’ experience in an editorial or analytical role
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing
• Proficiency in written and spoken English
• A customer-first approach and strong time management skills and ability to produce high quality content within set deadlines
• Ability to compile training methodology and feedback documents to drive output enhancements is a pre-requisite
• Advanced OSINT research skills is a requirement
• Strong stakeholder management is required in this role, across all areas of the business
• A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time

• Perm
• Attractive Leave Benefits
• Work from anywhere policy
• Medical & Insurance Coverage

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. 

The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at alumni residing overseas. These events and programs are organised by OAE, the schools and departments and alumni associations to create and maintain pathways for alumni participation that advance the goals of the University.  The key strategic objective for the team is to nurture strong alumni relations with the growing Overseas Alumni Associations & Alumni Circles.

Key Responsibilities:

Facilitate the formation of overseas NTU Alumni Associations, reconnect with associations which are inactive and render support to strengthen their ties with their alma mater.

• Support alumni programmes to engage with alumni in Singapore and overseas.

• Support the team to curate and organise global and regional alumni engagement programmes such as China or Regional Conference and events in collaboration with colleges and departments as well as overseas alumni associations.

• Coordinate NTU Senior Management’s visit to engage with overseas alumni.

• Administrative works such as alumni correspondences, procurements and payments.

Key Requirements:

• Bachelor's degree in a related field

• A self-starter who is resourceful, committed and has strong interpersonal skills

• Strong verbal and written communication skills

• Good project management experience and able to multi-task in a fast-paced environment

• Willing to travel, and work during weekend

The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

In collaboration with the University of Economics Ho Chi Minh City (UEH), Nanyang Business School (ASEAN & China Programme Office) has commenced its new NTU International MBA (IMBA) to prepare working professionals in Vietnam for global business leadership roles in today’s green and technology-driven technology. The key purpose of the role is to support in the management and coordination of administrative and operations-related functions for the IMBA: https://www.ntu.edu.sg/education/graduate-programme/ntu-imba

This role reports to the Assistant Director (Operations) in the ASEAN & China Programme Office (Singapore) and work directly with counterparts who are based at University of Economics Ho Chi Minh City (UEH) to support the daily operations and engage the Vietnamese-speaking markets and students for the IMBA.

Job Description

• Support the Assistant Director (Operations) in the management and coordination of administrative and operations-related functions for the IMBA (Vietnam)
• Programme and Curriculum Management (Including but not limited to timetabling, faculty appointment, exam planning, administer course registrations, candidature matters and academic assessments etc.)
• Faculty Support and Student Management
• Manage the planning, scheduling, and execution of orientation activities for the programmes, including procurement of orientation items, refreshments, preparation classes and materials, workshops, and teambuilding events.
• Monitor student’s graduating status and schedule graduation and related activities.
• Strive towards the provision of positive, enriching, and memorable academic and social experiences for the students through carrying out the operational, administrative aspects of the programmes with integrity, professionalism, and a collaborative mindset.

Requirements

• A degree holder, preferably with relevant work experience of 5 to 7 years, with at least 3 years of experience in customer service and administration, preferably in the education industry
• Relevant experience in marketing communications will be an added advantage
• Meticulous and detail oriented
• Be able to multi-task effectively and work under pressure
• Possess strong leadership, organisational and supervisory capabilities
• Able to work independently and as a team 
• Proficiency in both (reading, writing, and speaking) in English and Vietnamese is essential due to the need to effectively engage with Vietnamese-speaking markets and students

Responsibilities:

1) To manage and to provide administrative support in postgraduate research programmes

• Administrative support to scholarship, applications, admissions, reports, statistics, and research attachment.

• To provide guidance to faculty and students whenever required for postgraduate programme document submission such as PhD and MEng.

• Equipped with a good knowledge and understanding on administrative process, faculty and students are able to prepare the programme documents independently.

• To liaise with ACR and OA on various administrative process.

• Ensure that the Oral Exam and QE documents are submitted to OA without delay and on or before deadline.

• Provide assistance to faculty and students in postgraduate programme process and flow. This helps to ensure that the documents are submitted within schedule without the delay and queries from OA and scholarship agency.

2) Adoption of technologies to improve operational efficiency

• Implement a digitalized system to keep the information of supervisors and students. Ease of the documents retrieval whenever required and minimize human error.

• Enhance the level of automation in various procedures related to postgraduate programmes.

3) To resolve outstanding issues

• Problem investigation and to arrive at solutions to resolve the various issues and appeal cases.

• To preempt the potential problems that could arise from disputes.

• To ensure faculty follow policy and procedures of school and university.

4) To provide the documents to OA, CoE, and various departments

• To analyse the various statistical data related to admissions and to implement an efficient approach to derive the statistics.

• To review applications and admission to support the School in research strategic planning.

5) Supervisory and delegating

• Oversee functions and responsibilities of support staff; Allocate tasks to appropriate staff with the right skills; Brief and monitor progress of delegated tasks.

• Ensure that tasks are completed satisfactorily and efficiently within allocated time frame.

• Coach new skills to the support staff to cope with the changes.

• Continue to improve the current administrative process.

6) Reimbursement of claims

• Liaise with finance and supervisors on the complexity of the claims.

• Coach support staff on handling the different requirements of claims related to conferences and research attachment.

7) New faculty support

• Assist the new faculty onboard our School in postgraduate programmes.

Requirements:

• Degree in any discipline

• Candidates who have held administrative positions in a central office within a large organisation would be preferred

• At least 3 years of relevant working experience

• Knowledge of contract management and financial management

• Proficient in MS Office applications

• Able to handle database/administrative systems

• Good working attitude, communication and management skills

• Ability to multi-task and work independently with staff and faculty at all levels

• Meticulous and analytical

• Think long-term with eye for details

• Responsible, resourceful, self-motivated and eager to resolve issues on a timely manner

• Be creative and improvise new ideas to improve the current administrative process

• Able to work independently with minimal supervision; shows great initiative

The Senior Executive (Strategic Projects) will support the Assistant Director and Senior Assistant Manager in the operational and administrative matters pertaining to the successful implementation of strategic projects and transformation plans that will support the school’s core objective in transforming and building a leading mechanical and aerospace engineering school in the world.

Strategic Initiatives and school projects support

• Collate data on strategic risks, opportunities, problems, industry and research trends, findings as well as research outcomes, to support analysis

• Support the preparation of insights into potential projects, proposals, white papers and roadmaps

• Support the execution of school wide projects and initiatives across units

• Prepare material, infographics, PowerPoint slides and newsletters to help raise awareness of the school’s initiatives

• Serve as the unit’s web content administrator to update the school’s website where necessary

• Plan and coordinate meeting and events related to the development of the initiatives

• Support the logistics and planning of meetings, events, including venue bookings, catering, coordination with faculty and unit managers where necessary

• Support the Assistant Chair (I&E) and Assistant Chair (International Engagement) in implementing the school’s I&E projects

• Work closely with the school’s outreach unit to design and publicize targeted publicity material on the school’s social media channels

• Assist in managing diversity projects such as Women in STEM initiative and WoMAEn platform

• Undertake special projects assigned by Senior Management, as well as secretariat duties for strategy meetings

Requirements:

• Degree from a recognized institution preferred. Diploma holders with relevant working experience may be considered.

• Strategic programmes development and planning experience

• Events planning and execution experience will be advantageous

• Adept at graphical and media design

• Excellent interpersonal, analytical and problem solving skills

• Excellent command of English with excellent writing skills

• Team player, highly motivated to build relationships with cross-department members, stakeholders and others in the organization who have impact in the projects

• Self-motivated with the ability to work independently as a team member with minimal direction

• Able to work in ambiguous situations with a positive attitude

• To ensure an efficient operation of graduate studies (pre-admission) and research processes.
• Support on admission and coordinate orientation for graduate students.
• Administer post-admission graduate studies matters such as schedule mass qualification examination timetable, change of supervisor, candidates’ downgrade/extension/termination, process local and overseas conferences/attachments, exchange students’ applications, etc.          
• Provide a supportive/engaging environment to faculty members and graduate students.
• Assist on enquiries pertaining to graduate studies (pre- and post- admission). 

Responsibilities:

Admissions

• Prepare interview logistics and schedule interviews for shortlisted applicants. 
• Compile student and supervisor preferences and assist the Associate Chair to assign students to supervisors according to stipulated requirements.
• Maintain scholarship files and track application status to ensure updated information is readily available.
• Work with admin team to provide logistical support to postgraduate students when they arrive.
• Liaise and arrange for orientation programme for postgraduate students (Eg catering, slides preparation, goodie bags & etc).

Examination

• Coordinate with course coordinators to compile all examination requirements and feedback and submit to Central Admin.
• Prepare list of examiners and invigilators for the courses offered and submit confirmed list to OAS.
• Collate, check and submit examination papers from examiners, ensuring formatting guidelines are met and relevant signatures are obtained prior to submission.
• Coordinate in script checking and marks entry.

Qualifying examination (QE), thesis submission and oral examination (OE)

• Coordinate on processes for QE, OE and thesis submission.
• Work closely with faculty and students to ensure that examiners have been confirmed and approved.
• Coordinate with students and panel members to schedule QE and OE.
• Inform panel members and students of the presentation schedule.
• Check to ensure all the forms are duly and correctly filled and are submitted in order.
• Consolidate forms, oral reports, assessment reports and submit to Central Admin/ Graduate College.
• Monitor the progress of Thesis Advisory Committee (TAC) meetings and oversee the QE and OE to ensure smooth running of the Thesis review process.
• Ensure timely scholarships renewals.

Leave Application (LOA, Conference/training leave)

• Check and ensure that student submit all the necessary supporting document for leave of absence, PG overseas conference leave and training leave.
• Process all the leave application and reimbursement promptly.
• Create vendor via ServiceNow for new vendor for payment.

STP (Exchange/ Non- graduating students)

• Prepare a guideline for student to apply their STP application online.
• Work with OGEM and One Stop to process the documents.
• Ensure that enrolment letter and SOLAR form are sent out to the student so that they can submit STP application to ICA.
• Create ServiceNow requests for student payment of Research Fees, Application Fees and Miscellaneous Fees.

Research Grant

• Support ACR manager with research grant verifying, e.g. Ariba purchasing verifier, facility/chemical charging form verifier, etc.

Others

• Perform postgraduate processes in accordance to the policies and guidelines of the University.
• Provide support in process alignments within the unit.
• Maintain up-to-date postgraduate student records.
• Work closely with Students unit for graduation/ hooding ceremony.
• Tracking Graduate Assistant Scheme (GAP) hours and submit the report to Office of Admission on annual basis.
• Assist TA coordinator in assignment of Teaching Assistants’ duties.
• Support the coordination of PG events such as 3MT.
• Any other adhoc duties or projects assigned.

Requirements

• A recognized diploma or bachelor’s degree in any discipline.
• Proficient in MS Office.
• 1 to 2 years prior experience in tertiary research administration is preferred. Or experience of working in a customer focused environment.
• Strong ability to communicate (verbal and written skills) effectively with students, faculty, and team members.
• Planning and organizing, communication skill, negotiation and influencing skills.
• Knowledge of contract management, data analysis, financial management.
• Resourceful and independent.
• Ability to work effectively under pressure.
• Proactive and a positive attitude towards work tasks.
• Conscientious team player.
• Assertive and meticulous.

NTU’s School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognized as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

We invite suitable candidates to apply for the Student Administration, Senior Executive role with our Academics Office to provide support to the Academic team on all undergraduate matters.

Responsibilities:

• Assist in course registration activities and ensure that the process has been conducted in accordance with the University’s and school’s policies, guidelines and deadlines.

• Assist in processing waiver applications.

• Assist in the planning of the class timetable.

• Assist in handling queries from Undergraduate students and enquiries over the counter during scheduled timings.

• Check and ensure that all students have successfully registered for their required course after the course registration exercise, especially for graduating students.

• Provide statistics and data as and when required.

• Coordinate and facilitate the examination results appeal and review process and update student(s) timely on the decision.

Requirements:

• Min. a Degree with 2 years of relevant experience, preferably in an educational institution.

• IT savvy, proficient in MS Office applications and database management systems

• Meticulous and organized, with the ability to multi-task

• Proactive, analytical and resourceful

• Ability to work in a team

• Excellent interpersonal and communication (oral and written) skills

• Good sense of initiative and responsibility and positive working attitude

• Ability to manage stressful situations

The Senior QA Specialist will lead and support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for multi-product s and also provides QA support for Audit Management.

Responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a large scale, multi-product, and GMP biotech contract manufacturing facility.

• Highly motivated individual and have superior skills in all areas relevant to the job.

• Member of cross-functional site team(s) on projects/ issues.

• Lead in complex deviation investigations, change controls, CAPA proposals and closure of discrepancy reports.

• Superior ability to troubleshoot.

• A competent Reviewer and Approver of SOPs, protocols, reports or records.

• Able to coordinate between departments for multiple parallel activities.

• Understanding of advanced topics pertaining to cGMP.

• Participate in Customer / Agency Audits and Inspections as required.

• Identify process pathways and work to develop improvements in strategy.

• Help/Transfer and quickly assimilate to leadership role in other process areas.

• Assume Supervisory responsibility in absence of supervisor

• Understands and articulates company business strategy. Maintains a broad view of the

  business, recognize changes and trends in the appropriate area in which the individual

  operates.

• Any other tasks as and when assigned by supervisor.

Requirements:

• Engineering/Science Degree or higher from recognized institution with 5 to 10 years’ experience in Validation / Quality unit in the Biopharmaceutical industry

• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7).

• Good knowledge and experience of the practical and theoretical requirement of quality management system in GMP facility 

• Good interpersonal skills

• Effective Communicator (oral and written)

• Exhibit good quality decision making traits

• Meticulous, Systematic and Analytical Mind

• Team player who can operate independently, with strong focus on safety, quality and timelines.

Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.

Responsibilities:

Counselling and case management and consultation

• Provide professional counselling services to NTU undergraduate and graduate students.

• Provide consultation to staff, family members, and peers on concerns they have regarding a student and provide case management support, especially for students at-risk.

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.

Psychological critical incident management

• Provide consultation and psychological critical incident management to suicidal or severely distressed students and staff, and where needed, in getting immediate treatment for such students/staff through working closely with various stakeholders (e.g. Support and Care Team, Associate/Assistant Chairs and Student Care Managers of Schools, Faculty-in-Residence, Campus Security, Office of Human Resource, NIE Wellness Centre, etc.).

Community approach to case management

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues.

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues).

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students.

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan.

• Conduct training on a range of mental health issues and evidence-based intervention strategies for staff.

Strategic support in University Counselling Centre (UCC)/University Wellbeing Office (UWO)

• Evaluate and/or develop service provisions for students and provide clinical updates/feedback to UCC.

• Provide strategic support to team lead and Head, UCC in the overall provision of UCC services.

• Maintain and submit statistical data and/or related reports to Head, UCC as and when required.

• Implement/organize and/or participate in initiatives and programmes under UCC and/or UWO. 

• Perform additional duties as assigned by Head, UCC or Director, UWO

Administrative support in University Counselling Centre (UCC)

• Oversee the daily operations of UCC and Satellite Counselling in Schools (SOAR), ensuring efficient and effective functioning.

• Monitor and manage UCC’s facilities and equipment, and work with Executive (Care and Counselling) to ensure proper maintenance and addressing any issues or repairs.

• Collaborate with external vendors and service providers to procure necessary supplies, equipment, and services for UCC and SCS.

• Prepare and maintain accurate records, reports and documentation related to UCC and SOAR operations, and budget.

• Coordinate with University Wellbeing Office (UWO) to manage UCC’s budget, monitor expenses and ensure financial compliance

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).

• About 3-4 years of professional counselling experience and competent in case management and critical incident management.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferable in a university setting

• Experience in working in a multi-disciplinary team and conducting Continual Professional Development training for staff is advantageous.

• Experience in operations management, preferable in education or counselling environment.

• Strong attention to details and commitment to maintaining accuracy in all operational aspects.

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Possess good interpersonal and communication skills

• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 130 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Manager/Senior Assistant Manager, Laboratory Services. The incumbent shall provide technical excellence across multiple laboratories in the School of Electrical and Electronic Engineering.

Key Responsibilities:

Laboratory Operations

• Manage, plan, and coordinate facilities and equipment in the EEE laboratories.

• Provide technical expertise on the facilities setup for existing/new research/joint industrial projects.

• Develop engineering and technical guidance programs for maintenance and failure analysis of equipment and facilities.

• Provide technical support for the renovation of EEE laboratories and the setup of research areas.

Safety & Training

• Provide Engineering guidance in the safety system for EEE laboratories operation.

• Develop emergency response plans and provide adequate training to handle research activity.

• Ensure compliance with regulatory agencies for EEE laboratory safety, including inspections, audits, documentation, and reporting.

• Develop training program and collaborative platform for knowledge sharing and information/idea exchange to fellow colleagues.

• Formulate procedure to train stakeholders with different capability in utilizing power engineering equipment in the lab.

Requirement:

• Degree in Electrical and Electronic Engineering.

• At least 5 years’ experience in Maintenance, Building Services, Facilities Management, Project Management.

• Strong Technical Knowledge in Engineering discipline.

• Understanding of laboratory operation, processes and procedure.

• Prior knowledge in Workspace Safety. Licensed electrical worker (LEW) holder will be an advantage.

• Self-motivated, able to coordinate works among different stakeholders, provide leadership support and ad-hoc responsibilities in a timely and professional manner.

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by: 

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports.

• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Responsibilities

• Engagement and professional development of SM2 bridging students, ASEAN and Science & Engineering scholars to empower their successful transition and integration into NTU and Singapore.

• Student support and case management

  i. Work with School Care Managers and other NTU administrative departments, to identify and provide relevant support services to international students, both academic and non-academic.

  ii. Plan and organise training and activities for students, to help them better integrate academically and socially.

• University-wide integration efforts
  i. Lead the strategic planning and implementation of programmes and initiatives that inculcate the importance of diversity and integration.
  ii. Support the development and implementation of policies and practices which enhance integration within NTU.
  iii. Promotion and adoption of integrative practices within the NTU community.
  iv. Collaborate with and provide advice to student leaders/advocates, as well as faculty and staff, to educate and raise awareness on integrative practices. 

• Support the oversight of data collection and analysis, necessary for reports to regulators and NTU senior management.

Requirements:

• Bachelor’s degree in any related field from a recognised University.

• At least 6 years of relevant experience which involves considerable interaction with students or youth.

• Experience in the tertiary education sector will be advantageous.

• Good working knowledge on the transition and integration of international students in higher education.

• Sensitive to and empathetic towards the transition and integration challenges faced by international students.

• Strategic, critical, and lateral thinking skills.

• Ability to adapt effectively in a complex and constantly changing environment.

• Communication, negotiation and influencing skills (written and verbal).

• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

• Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

• Proficient in all Microsoft Office application software.

Nanyang Technological University’s Centre for IT Services (CITS) is looking for a Senior Assistant Manager to provide learning support, consultancy and training to faculty, service support team on the use of learning services and applications to enhance teaching and learning experience.

Responsibilities

• Administer and configure learning management systems and related applications.

• Provide technical support and training to users, ensuring they can effectively navigate and utilize the learning systems and applications.

• Collaborate with internal and external IT team to provide support, troubleshoot incident, perform root-cause analysis and determine problem resolutions.

• Ensure that all systems comply with relevant industry standards and data security regulations.

• Implement best practices for data privacy and security within the learning environment.

• Identify process improvement and automation opportunities, making learning-related processes more efficient.

Requirements

• A good degree in software or computer engineering or related discipline

• At least 6 years of experience in managing learning systems and services in education industry

• Proficient in IT Service Management Framework and Processes

• Good knowledge in web automation, analytics, and artificial intelligence to improve work efficiency and efficacy will be an added advantage.

• Good Project Management and Communication Skill

• Good domain knowledge in learning management systems and applications for teaching and learning in higher education institutions.

The School of Chemistry, Chemical Engineering and Biotechnology is seeking to hire a technical specialist to provide support to the Undergraduate teaching and research laboratory. The individual will be supporting on receiving store for the school. The individual will be also supporting maker’s lab in mechanical prototype design and fabrication. The individual will be assisting lab waste disposal, general maintenance and safety of lab and inventory management.

Responsibilities

Operation and maintenance of mechanical fabrication machine and other equipment.

• Taking proactive approach in understanding the students’ projects, and providing assistance, solution and troubleshooting
• Proposing and sourcing suitable mechanical machine and materials for the mechanical workshop
• Develop troubleshooting guide
• Develop user guide
• Provide hands-on training to end user

Manage and support other undergraduate lab e.g. Maker’s lab, fluid mechanics lab

• Design and prepare the mechanical parts, adaptors, connectors and tools for the process
• Preparing materials required for the lab before the class begins
• Providing technical assistance during lab sessions
• Conduct lab housekeeping

Goods Receiving and Inventory Management

• Provide analysis of the inventory for purchasing and budget projection
• Ensure inventories are properly kept e.g. items that are temperature sensitive to be kept in the freezer
• Ensure proper inventory management by updating inventory record once consumables, apparatus and solvents are received or distributed to users
• Receive goods from various deliveries and dispense goods to end user in a timely manner
• Timely purchase of inventories
• Maintain the housekeeping of the store

Proper and timely disposal of lab waste

• Handle and coordinate the different waste (e.g. chemical, biological, food) from various teaching and research lab for disposal
• Liaise with appointed waste collector vendor to dispose waste on timely manner
• Submission of the waste disposal list to NEA on a timely manner
• Maintain good housekeeping for the waste collection room

Maintenance of Lab, Safety and Exit Clearance

• Conduct regular lab inspections to ensure safety protocol is followed by users
• Assist in lab clearance ensuring controlled chemicals and reagents are returned as well as the general maintenance of the lab
• Perform any other duties as assigned by the reporting officer and school management.

Requirements

• Relevant Bachelor's Degree in science or engineering areas
• Adequate practical hands-on skills to handle lab scientific equipment operation and troubleshooting
• More than 2 years’ relevant experience in academic, research or industrial sector
• High level of safety awareness
• Able to work independently and effectively under pressure and fast paced environment
• Ability to multi-task
• Good situational awareness
• Effective communication
• Team player and good time management skills
• Self-discipline
• Positive attitude and hard-working
• Takes ownership
• Self-motivated and proactive

The School of Chemistry, Chemical Engineering and Biotechnology seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Job Purpose:

NTU College of Humanities, Arts and Social Sciences (CoHASS) is a union of four Schools and two Centres – the School of Art, Design and Media (ADM), the School of Humanities (SoH), the School of Social Sciences (SSS), the Wee Kim Wee School of Communication and Information (WKWSCI), the Nanyang Centre for Public Administration (NCPA) and the Centre for Contemporary Art (CCA). We are currently home to more than 6,000 students, as well as faculty, research and administrative staff.

The incumbent will work closely with the Senior Assistant Director, as well as the Professional & Continuing Education (PaCE) to achieve the Continuing Education (CE) goals and operational excellence for CoHASS. This involves understanding the lifelong learning market trend, government Continuing Education (CE) initiatives, and the University's CE mission and strategic goals and objectives to promote lifelong learning to its alumni, the industry, and the general community.

The incumbent is expected to manage all sales and marketing inquiries and leads generated from online, digital, mobile, roadshow/onsite/campus campaigns and info-sessions. An experienced and hands-on telesales lead who is meticulous in the leads management process, familiar with database management, excel, and using Customer Relationship Management (CRM) as tracking and reporting tools will thrive in this role.

Key Responsibilities

• Interface between College and Schools to harmonise the outreach strategies, implementation plans, and efforts and support the Schools in their outreach

• Manage upstream activity, including attending to all leads generated from sales and marketing campaigns and inquiries, drive lead conversion and reporting. Work with Professional & Continuing Education (PaCE) to support queries pertaining to operational matters

• Work closely with internal teams to execute sales and marketing activities to promote College capabilities and demand generation programs through on and offline campaigns, events, media releases, case studies, or websites

• Manage downstream activity, including working with PaCE Operation Team to ensure smooth delivery of courses and learner’s journey and experience management

• Oversee the whole process of managing and responding to enquires, constantly engage them with regular updates of the programmes available, and eventually work towards the goal of having them sign up for the programmes

• Support in formulating sales and marketing tactics in line with the college’s priority, and business objectives

Competencies and Qualification Requirements:

• Degree in Business Management/ Marketing/ Mass Communication from a recognized university

• Knowledge on Search Engine Optimization (SEO) / website design/ Electronic Direct Mail (EDM) will be an added advantage

• Familiar/ well versed in using Customer Relationship Management (CRM)/ database management tools for tracking of leads, enquiries, and reporting purpose

• Possess minimum 5 years of inbound and outbound sales experiences

• Experience in hunting and farming sales in the Higher Education landscape. Professional services, and Consultative sales experience will be considered

• Proven ability to convert leads into sales, demonstrated success from the funnel and lead management to close sales (registered + fee paid), and work with the sales operations/delivery teams to hand over the customer

• Experience in implementing sales and marketing tactics, support proposal development, monitor, review and report on progress

• Proficient in photo and video editing & tools

• Excellent verbal and written communications skills that are persuasive, influential and compelling

• Ability to manage multiple projects and priorities with competing deadlines

The Singapore Centre for Environmental Life Sciences Engineering (SCELSE) is a unique interdisciplinary Research Centre of Excellence (RCE), funded by National Research Foundation, Ministry of Education, Nanyang Technological University (NTU) and National University of Singapore (NUS). Hosted by NTU in partnership with NUS, SCELSE is linking new insights from the life sciences with expertise from emerging technologies in engineering and natural sciences to understand, harness and control microbial biofilm communities and microbiomes. This is enabled through its strengths in analysis of complex microbiomes, using advanced computational biology and cutting-edge facilities in genome sequencing, bio-imaging and bioreactor processes.

SCELSE is seeking to hire a Manager, Business Data Operations Management provide day-to-day facilities management and the data centre in SCELSE through ongoing end-user support as well as monitoring of HPC resources, including its 13,000 plus core compute servers and over 4 PB of high-capacity storage. The Business Data Operations manager is also responsible for the yearly performed external audit, as well as the key contact person for the SCELSE NSCC (National Super Computing Center) partnership.

In addition, the role will additionally ensure smooth operation of the SCELSE HPC through infrastructure planning, facilities budgeting, and regular review of physical and logical security of the SCELSE HPC with continued partnership with NTU-HPCC and NTU-CITS.

The role will provide direct support for the SCELSE-Sequencing Facility to meet the needs of their high-throughput sequencing machines, including integration of new lab machines, set-up and troubleshooting of network communications and maintenance and implementation of data processing workflows as necessary.

Responsibilities

• Manage the data centre and facility that encompass SCELSE-HPC compute hardware, ultra-low latency network, job scheduler, and high-performance storage
• Ensure smooth operations of SCELSE’s High Performance Computing between dual data centers (on-premises and hosted NTU site) including regular checks of environmental controls in line with ODFM and CITS safety and security measures; serve as primary contact point for all HPC facilities-related issues
• Conduct infrastructure planning including future upgrades to hardware, firmware, and software, of compute, high-capacity storage, and all accessory servers
• Regular planning for scheduled maintenance and capacity management in line with established Service Level Agreement (SLA) between vendors
• Manage all purchasing and procurement for SCELSE-HPC including annual 5-year budget review and planning
• Assets life-cycle management including annual hardware audit and appropriate decommissioning
• Preparation of quarterly, annual reports as requested by SCELSE-Finance and Procurement
• Oversee the security management and administration by adhering NTU base level security policies when deploying systems and that security vulnerabilities are resolved in a timely manner
• Participate in annual IT auditing and security exercises and review yearly on all SCELSE-HPC facility security protocol and policies handbook(s)
• Provide technical support to SCELSE-HPC science research community and to sequencing facility for support of instruments for connection to shared network drives and storage, including liaising with SCELSE-Sequencing Facility Head(s) and appropriate vendors
• Performance tuning, profiling and optimization for libraries, open source and commercial applications
• Data integration and pipeline and services 
• Support researchers in depositing data in public data repository as fit for their publication or grant needs
• Process-flow re-engineering for scientific applications and necessary benchmarking
• Managing of appropriate data access controls and user level sharing
• Ensure proper integration of all new sequencers and lab machines to the facility’s network and storage, including integration to automated processing pipeline(s)
• Assistance with transferring and sharing completed sequencing results and project data

Requirements

• Recognized Master’s Degree in Computer Engineering, Sciences or equivalent. Bachelor degree with relevant 10+ years working experiences with Linux and Open-Source Software will be considered
• At least 10 years of good working experience in HPC, including administration of a production cluster environment
• Experience in parallel programming and providing support for parallel high computing applications and high-performance parallel file system
• Has experience working with PBS Professional Scheduler or Slurm Workload Manager, as well as complex private, internal, and DMZ networks
• Experience in Linux/UNIX and open-source software stack in a multi-vendor environment, with the installation and management in a Linux-based HPC environment
• Experience in common scripting and programming languages and ANSI/GNU C, Python, Perl, or others
• Experience in scientific/engineering packages such as in life science, visualization, modelling and other areas in science and engineering is preferred
• Project management experience with demonstrated ability to lead planning meetings, ensuring design and solution reviews take place
• Good knowledge of working with both analyzing and transfer of large datasets, including ACL, data integrity, and transfer security
• Familiar with genome sequencing a plus
• Experience with relational databases, application development, and/or virtual machines, a plus
• Good self-motivated team player
• Strong analytical and problem-solving skills
• Good planning, organizational and time management skills
• Good interpersonal and communication skills - is able to interact with faculty members and researchers
• Meticulous and keen eye for details for numbers and procedures and reports

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An instrumental role in articulating the functional needs and translating into IT solutions that will support the overall University goals, the incumbent will work closely with the various departments within the University to analyze and define user requirements, recommend and evaluate appropriate end-to-end IT solutions; manage projects and change implementation; as well as maintaining and supporting of the systems implemented.

Responsibilities:

• Work with stakeholders to establish consensus on objectives, requirements and deliverables

• Take lead to coordinate IT project delivery and working with external vendors or partners to establish
  the desired and stipulated project priority and timeline to meet the business operations

• Manage IT Business relationships with various Schools, Departments and Research Centres

• Identify IT business use cases to support revenue success

• Identify opportunities to improve the efficiency of IT processes

• Manage & lead the project team

• Familiar with tendering process, drawing out tender paper, evaluating vendors, etc.

• Vendor management ensuring SLA, IT policies, standards and SOP are complied with

• Planning & monitoring of project schedule, budget and activities to ensure delivery in accordance to objectives, within timeline and budget.

• Tracking and reporting of project progress, issues and risks to ensure deliverables are on track

• Understanding business processes, identify business requirements and translate into functional specifications
   

Requirements:

• A recognised degree in Computer Science, Engineering, or related discipline

• Minimum 12 years of Information Technology experience in supporting and implementing IT systems

• Keen appreciation of business needs and strong interest in business processes and process re-engineering

• Strong analytical and problem-solving skills with attention to details

• More than 10 years proven Industry experience in IT Project Management

• Excellent organizational and leadership skills

• Good written & verbal communication and presentation skills

• Good leadership in managing project teams.