Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the Security Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

Job Description

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth, we are hiring a Business Development Manager to join our Strategic Portfolio Management, Team and drive growth, scale, and consistency across the region. As a Business Development Manager for our Strategic Portfolio Mgt (SPM), team, you will play a pivotal role in helping the APJ Sales Leadership define, shape, and execute our SPM strategy across the APJ region.

You will help roll out initiatives that contribute to market success of ServiceNow's SPM products and will work closely with Major Area leadership to define and execute Go-To-Market (GTM) priorities including growth, upsell/cross sell motions, and health/adoption focus. You will specifically help drive net new revenue growth, customer expansion for our SPM technology partnerships, and create new revenue streams for ServiceNow.  You will bring together and drive cross-functional collaboration to execute strategic initiatives and contribute to our continued growth.  You’ll also be the primary interface to connect sales cycles between ServiceNow and the strategic resell for our technology partners.  As a Business Development Manager, you’ll help design and execute sales campaigns that will capitalize on our joint selling market opportunity and increase customer satisfaction. 

This position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for the organization. The ideal candidate is a proven seller, expert at partnering with field teams, a superb relationship builder, and an intellectually curious individual who can develop trust with senior leaders and stakeholders across the organization.  This role requires a seasoned professional with sales leadership, business development, strategy, and operations expertise. The candidate must be able to combine GTM expertise, product/market knowledge and sales GTM excellence to drive action and deliver results.

Key Responsibilities:  What you get to do in this role

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  
• Work with and thru our technology partners to establish sustainable support models for deal cycle product and technical support; models that don’t rely on our internal business unit teams for support.
• Analyze existing customer install base to identify and prioritize opportunities for joint upsell, cross-sell, and new logo acquisition campaigns.  You’ll craft those plans in tight alignment with the objectives of each technology partner resell opportunity.
• Partner closely with SPM Specialist teams and with Sales Executives to execute sales cycles and close new business.
• Collaborate externally with selling teams aligned to our external technology partners and coordinate internally to achieve cohesive joint sales campaigns with ServiceNow core field teams.
• Develop and execute growth strategies at a Major area level in conjunction with adjacent functional leaders (Field Sales and Pre-Sales Leadership, Marketing, Alliances & Channels, Professional Services and Sales Operations teams) to effectively GTM.
• Own the multi-quarter business performance view, continuously track & monitor key metrics to ensure success, recommend course correction & success initiatives for our technology partnership GTM.
• Bridge market insights and intelligence to shape product pricing & packaging for GTM success. Inform the BU (Business Unit) and partnership integration roadmap based on customer & market insights.
• Define and drive cross functional programs that empower sales and solution consulting teams to drive Security Operations sales, adoption, and customer success.
• Help build, manage, and report on the SPM resell forecast and pipeline to the business with sales leadership.
• Partner with our Global Partner and Channel organization to influence the evolution of additional technology partnerships within the SPM space.
• Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights that inform product managers and leadership.
• Help coach the core teams with foundational specialty solution area knowledge to identify SPM solution opportunities and help manage the sales cycle.
• Define enablement priorities, expand field domain expertise, uplevel competitive readiness.
• Facilitate best practice sharing between field teams and support a strong virtual community of interest around SPM technical partnerships.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Job Overview:

The OKAM has a clear focus on performance management and improvement of operational efficiency while ensuring that service level agreements are fulfilled.

The OKAM is responsible for customer retention and for contributing to Key Account growth.

The OKAM will expand on customer relationships through shipment data analysis, continuous improvement and optimized service offerings proactively addressing concerns.

Responsiblities:

1. Sustain awarded business and support related growth
2. Drive operational efficiency and performance
3. Prepare operational data and present performance results
4. Develop and control KPIs and improve data quality by proactive collaboration with Cluster Operations
5. Escalate and follow through on operational, data quality and KPI issues by conducting root cause analysis and defining corrective actions
6. Serve as single point of contact for all operational issues and escalations, with a responsibility of updating relevant stakeholders
7. Drive customer satisfaction by implementing value added solutions and continuous improvement projects
8. Implement new lanes of existing key accounts to ensure customer service level agreements are met
9. Maintain customer SOP and ensure communication and training is provided
10. Ensure that the customer set up in Schenker systems is in place including relevant interfaces and reporting solutions.

Qualifications:

1. Has 5 years’ experience with a multi-modal (air & ocean) international logistics company in an operations or client management role is preferred.
2. Advanced knowledge of Microsoft® Office Software required
3. Knowledge of DB Schenker TMS (TANGO) is preferred
4. Project and Change Management

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Job Overview

The Contracts Manager will be responsible for managing the tendering process for various contracts, ensuring compliance with company policies and legal requirements. This role involves coordinating with multiple departments to develop and submit competitive and comprehensive tenders, negotiating terms and conditions, and overseeing the execution of contracts to ensure that all parties fulfill their obligations.

Job Responsibilities

1. Tender Management:

- Coordinate and manage the entire tender process from initial identification of opportunities through to contract award.

- Develop tender documents, proposals, and responses to requests for proposals (RFPs), requests for quotations (RFQs), and invitations to tender (ITTs).

- Ensure all tender submissions meet the client's specifications, company standards, and legal requirements.

2. Contract Development and Negotiation:

- Draft, review, and negotiate contract terms and conditions with clients, suppliers, and subcontractors.

- Ensure that contracts are in compliance with all applicable laws and regulations.

- Collaborate with legal counsel as necessary to address any legal issues or risks.

3. Stakeholder Coordination:

- Work closely with internal departments (e.g., finance, legal, procurement, project management) to gather necessary information and ensure alignment on tender submissions.

- Maintain clear communication with external stakeholders, including clients and suppliers, throughout the tendering process.

4. Risk Management:

- Identify and assess potential risks associated with contracts and propose mitigation strategies.

- Ensure that all contractual obligations are met and that any potential issues are addressed proactively.

5. Documentation and Reporting:

- Maintain comprehensive records of all tender submissions, contracts, and related documentation.

- Prepare regular reports on tendering activities, contract performance, and compliance for senior management.

6. Continuous Improvement:

- Evaluate and improve tendering processes and strategies to enhance competitiveness and efficiency.

- Stay updated on industry trends, best practices, and regulatory changes related to contract management and tendering.

Qualifications

- Bachelor’s degree or diploma in Business Administration, Law or related field.

- Minimum of 5 years of experience in contract management, tendering, or a similar role.

- Strong understanding of contract law and regulations.

- Excellent negotiation, communication, and interpersonal skills.

- High attention to detail and strong organizational skills.

- Ability to work under pressure and meet tight deadlines.

- Proficiency in Microsoft Office Suite and contract management software.

Preferred Skills

- Professional certification in contract management (e.g., CPCM, CFCM) or equivalent.

- Experience in the industry relevant to the company's operations (e.g., cleaning and/or landscape)

- Familiarity with project management principles and tools.

Working Conditions

- Full-time position based in the company’s headquarters.

- Occasional travel may be required for meetings with clients or stakeholders.

- Fast-paced and deadline-driven environment.

• Remuneration Package: Up to $10,000 + AWS + Variable Bonus
• Location: West, Walking Distance from MRT Station
• Business Travel: ~35% to Asia Regions

Are you a seasoned quality assurance professional with a passion for excellence and innovation? Our client, a reputable company in the consumer care manufacturing industry, is seeking a dynamic individual for this great opportunity.

Key Responsibilities

• Drive Compliance and Quality Standards: Influence and persuade senior site and sales heads to ensure adherence to top-tier quality systems, mitigating risks associated with non-compliance and subpar quality.
• Global Coordination: Collaborate closely with Group Quality to maintain a unified global approach to quality, providing consistent and comprehensive documentation across various regions.
• Customer Satisfaction: Enhance quality performance by monitoring key indicators on customer complaints, ensuring exceptional customer service while staying competitive in the market.
• Problem-Solving Expertise: Tackle complex challenges involving diverse and critical information, requiring keen recognition and resolution skills.
• Autonomous Decision-Making: Make independent business decisions that significantly impact different manufacturing sites and the overall business.
• Training and Coaching: Provide expert training and coaching to Sales and Site teams on quality and customer-related needs.

Requirements

• Educational Background: Degree in Chemistry.
• Extensive Experience: Minimum of 10 years of experience in Quality, preferably with a background in consumer care or chemical downstream manufacturing industries and experience overseeing Asian regions.
• Product and Market Insight: In-depth understanding of the company’s products and market trends.
• Regulatory Knowledge: Thorough knowledge of QA systems, GMPs, and regulatory requirements, including familiarity with guidelines such as ICH, FDA, EMA, and MHRA.

Interested candidates, please forward your CVs in MS Word format to [email protected].

Reg No. R1983718

Triton AI Pte Ltd

License No. 21C0661

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

STRATEGIC

• Serve as the focal point of contact for the customer's Regional Offices, and develop & maintain strategic multi-level relationships with those responsible for the various logistics functions of the customer
• Be the internal consultant and coordinator for all aspects of business relationship & development with the Key Account in the region
• Facilitate sharing of know-how about the Key Account with the rest of the Key Account team
• Be the regional point of liaison with the Key Account on all business-related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope of agreement, business improvements, & ongoing performance
• Manage regional account relationships with the Key Account to ensure excellent, long-term business relationships at all levels throughout the region
• Responsibility for account development and growth throughout the region, including strategy mapping, account penetration, customer relationship management and business improvement initiatives including:
• Responsible for establishing and continuing leadership of a functional account management team in all the region and countries / locations, in co-operation with the Vertical Market Head, Global Account Manager & local P&L’s
• Regional coordination role in the annual KAM budget and development planning process
• Gathering information to provide a clear orientation of the customer's value chain within the region
• Identification, detailing and evaluation of business opportunities in the region
• Review (regarding general feasibility) and tracking of opportunities
• Co-development of strategic thrusts in the region, together with the Global Account Manager (by product, geography, etc)
• White spot identification (matching of top-down potential and current DB Schenker turnover => "white spots") and their economic evaluation
• Maintain an overview of account status in the region at all times and report as required
• Strategically partner with all pertinent internal country organizations, divisions and Business Units to ensure aligned business development, and consistent service and growth
• Internal communication to key DB Schenker management to ensure clarity and alignment of all resources and infrastructure
• Assist in the implementation of Key Performance Indicators and benchmarks; use of these indicators to monitor and report on performance, as required.

TACTICAL

• Respond to complex and sensitive logistics issues and questions; create innovative and profitable solutions in tandem with specialist departments within DB Schenker
• Build on current operations to provide new ideas and initiatives to increase business
• Involvement in operation matters:
• Assist to resolve customer operations escalation together with the Control Tower Team
• Involvement in pre-RFQ process
• Assist in the provision of a schedule of forthcoming tenders
• 12 months forward tender planning
• Regular updates to be provided (minimum 4 weeks’ notice required for each RFQ launch)
• Involvement in RFQ launch:
• Ensure “quick scan” is completed including business intelligence and strategic value
• Assist in proving "higher" interest in case Product Manager / Business Unit rejects tender
• Act as regional case owner for contract issues as defined in the SOP
• Involvement in post-RFQ process:
• Assist post-mortem analysis for all tenders (won, lost)
• Support the implementation of new business won
• Arrange & participate in Business Reviews with the customer and regional and country operations and business leaders
• Interact with the Key Account to proactively drive business development through regional meetings, workshops, sales calls, and other means

Requirements

Strong leadership skills are required to establish strategy and direction, including developing a vision for future business with the account, developing strategies for producing the changes required to achieve the vision, aligning and influencing people, motivating and inspiring the account team, the internal people responsible for the success of the account, and the Key Account contacts

• Exceptional relationship management & communication skills to assist with planning & budgeting, organizing & staffing, controlling & problem-solving
• Key Account Management at a regional level and possibly global level
• Strong business acumen with the ability to influence outcomes across multiple locations
• Leadership and people management abilities & effective communication
• Project management experience preferable
• Excellent financial and process analytical skills
• Ability to work effectively in a customer driven deadline environment
• Ability to work in a cross-functional, matrix & virtual environment
• Preferably 6 - 10 years’ experience in the logistics industry or in a sales environment
• Knowledge and understanding of international logistics operations across multiple modes.
• The position requires extensive travel, domestically and internationally, and the associated intercultural competence & global thinking, and comprehensive knowledge and understanding of global integrated logistics requirements and solutions, across all logistics modes

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into every phase throughout the client lifecycle of Visa products and services. To deliver on our mission: “To connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive”, and to maintain our high-quality customer experience, as incidents occur, we must manage and communicate these to conclusion in the most expedient way possible.”

Within Client Services, the role of the global Client Services incident response team is to take ownership of ensuring internal and external communications are distributed effectively throughout the lifecycle of an incident whilst developing consistent processes, playbooks, and controls to meet the needs of internal partners and our clients.

What a Senior Consultant, Business Incident Response does at Visa:

The role is part of a dedicated global Client Services Incident Response team, based in Singapore, and part of the broader Global Transformation and Business Health team. Responsible for supporting cross-functional teams during the restoration and remediation of client-impacting service issues, as well as incident communications and the development of client-facing executive summaries.

Job scope:

• Provides on-call Business Incident Response support, as part of a Follow-the-Sun rotation (Singapore/UK/US) ensuring both internal senior stakeholders and client communications are distributed in alignment with our commitments.
• Ability to communicate swiftly technical issues in a client friendly manner.
• Represents the voice of the client during service disruptions, ensuring the financial ecosystem impact is understood and prioritized appropriately.
• Supports the global Client Services leadership team in the event of a service disruption.
• Leads post-incident client remediation activities in partnership with client-facing teams.
• Provides key insights into post-incident reviews to identify improvement opportunities.
• Develops client-facing Executive Summaries following major incidents, including root cause and improvement initiatives.
• Engages cross-functional partners to ensure new and existing services have an effective business response plan.
• Proactively seek out opportunities to evolve the Client Services Incident Response processes, playbooks, and tools.

Why this is important to Visa:

Client Services incident response is a critical function in Visa. We are committed to deliver best-in-class services, and when a service is not performing as our clients expect it to, it is imperative to the financial ecosystem that we communicate quickly, manage both client and internal expectations throughout the incident lifecycle and achieve our client commitments through contractual service levels.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Primary Objective:

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities:

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.

• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

We are looking for a CRM Senior Strategist who is adept in understanding how brands win customer’s loyalty through connected experiences, with a focus on owned channels (i.e. email, push notifications) but an overall point of view on the entire consumer funnel and how 1PD can be leveraged across. You’ll combine smart lateral thinking with the drive for effective results. Versatility is the key characteristic we look for in a Senior Strategist.

An ability to connect thinking across touch points, brand, data, creative, content, and media. You’ll join the strategy team, which delivers end-to-end solutions to help clients orchestrate their role, offering, audience, experience, platforms, and products. The successful candidate will therefore possess strong knowledge of CRM, customer experience, content, and data-driven & analytics solutions.

The Senior Strategist is an inventive individual that naturally owns the strategic agenda. Someone that brings creativity and authority to the role and a collaborative style that fits Digitas’ internal culture and external relationship with clients. Our culture is collegiate and thrives on diversity; Strategists work with client leads, creatives, data scientists, experience designers and solution consultants within Digitas as well as forming Power Of One solution teams across Publicis Groupe. At the inter-section of technology, data and creativity we believe we can offer more meaningful connected experiences between brands and people.

You will be responsible for owning the CRM strategy for a brand, working with the team to achieve set KPIs around engagement, loyalty, and business results. You will have direct ownership of loyalty strategies, contact plans & engagement strategies, and the digital experience, always with a data-driven approach. As part of your role, you need to be able to connect media, creative and digital strategies, and nurture the client’s customer database from acquisition through to becoming loyal customers of the brand. You will work closely with the client lead to build the client relationship as a trusted partner for long-term growth of the account.

The role is responsible for regional and local work, reporting to our Strategy Director. Sound like you? Then we’d love you to get in touch

Key Responsibilities

• Drive the CRM/loyalty strategy for a brand across SEA region, covering 8 markets
• Customer contact and engagement plans, that drive customers from inactive to engaged to loyal customers, driving brand & business results
• Champion data-driven strategy, integrating customer marketing analytics to the strategy.
• Develop a measurement strategy and ensure business impact for all efforts
• Maintain relationships and support strategy leaders in Digitas and Publicis Groupe
• Develop the right expectations, manage stakeholders and own quality delivery.

Manager post in management.

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

We are seeking a proactive and organized Admin and Office Manager to lead and oversee our administrative functions and support the daily operations for the Eatz Group of Companies . The ideal candidate will ensure efficient office management while contributing to a positive work environment.

Office Management:

• Oversee daily office operations to ensure a smooth workflow.
• Manage office supplies, equipment, and maintenance.
• Manage, maintain office contracts, vehicle matters, insurance policies.
• Implement and maintain office policies and procedures.
• Explore the posibillity & advise the management for cost control and budgeting

Administrative Support

• Provide administrative assistance to management and staff as needed.
• Organize meetings, take minutes, and manage schedules.
• Prepare and maintain confidential documents and records.

HR and Staff Welfare

• Assist in recruitment, onboarding, and training of new employees.
• Coordinate staff welfare programs and initiatives.
• Maintain employee records and manage HR-related tasks.

Communication and Coordination

• Act as the primary point of contact for internal and external inquiries.
• Liaise with suppliers, clients, and vendors to ensure timely service delivery.
• Foster positive relationships within the team and with external partners.

Financial Administration

• Support the finance team in managing accounts payable and receivable.
• Assist with budgeting and financial reporting as needed.
• Propose and procure, monitor and track office expenditures

Perform any others tasks that may be assigned to you

Requirements:

• Possess a Diploma / in Relevant Discipline and/or have at least 7 years of relevant experience.
• Strong, Good & Strategic Manager who has led a Team
• Background in Finance would be advantegous
• Possess Good Communication Skills, Be Meticulous, Always Accurate Results Driven
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & able to work Independently
• Strong Desire to own projects and exceed beyond expectations
• Versatility and Ability to find solutions and deliver results
• Strong Command: MS Excel and/or SAP/ERP systems, etc

Job Info

• Work in a Pleasant Working Environment
• 5-day work week can be arranged
• Work Location – Bedok Food City (Postal Code: 489950)
• Attractive Renumeration commensurate with your experience and qualifications
• And many more benefits

For faster response, please send your latest CV via WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Resume - Experiences

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

• Work closely with the Regional Account Director and collaborate with Global and Local country sales leads to further develop and grow the business in Asia Pacific.
• Identify and develop growth opportunity values using GfK tracking data based on client needs.
• Analyze and present data and findings to create a need and increase selling opportunities to existing and potential clients.
• Establish and maintain excellent relationships with key decision-makers within existing and potential clients, building and maintaining C-suite level engagement to increase upsell opportunities.
• Take the lead in the region for all sales within the industry, including point-of-sale and digital ad hoc opportunities.
• Ensure client deliverables comply with existing agreements where necessary.
• Identify potential problems and propose proactive solutions to meet client needs.
• Contribute to maintaining the high quality of the product.
• Achieve sales and manage accounts with new and existing clients.
• Stay informed about the latest developments in local and global markets and economies.
• Regular travel within Asia may be required.

You will play an instrumental role in supporting the team in our day-to-day operations, working on a myriad of government campaigns to enhance the lives of Singaporeans. As part of our team, you will get to horn your expertise in crafting strategic media plans, optimizing advertising budgets, and ensuring campaign effectiveness in driving the success of our media campaigns and contributing to the greater good of our society.

Expectations of a Senior Integrated Media Planner:

1. Planning

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

Team Summary

Reporting to the Asia Pacific Regional Risk Officer (AP RRO), the AP Corporate and Regional Risk Services (CRRS) team is responsible for:

• Driving general Risk Strategy for AP and supporting the effectiveness of the in-market Heads of Risk
• Protecting Visa as the 2nd line of Defense by proactively governing corporate risks, frameworks and supervisory regulatory requirements, and
• Managing risk for the Global Issuing and Acquiring clients

What a Manager, Risk Strategy and Operations does at Visa

As a pivotal figure within the AP Risk Hub team, the Risk Strategy and Operations manager reports directly to the VP CRRS. They will spearhead crucial strategic initiatives, risk analytics, business planning, and general risk operations, including managing the annual AP Risk Executive Council, one of Visa Asia Pacific's top three annual senior client events.

This role is ideal for a motivated, independent individual who is deeply analytical and is dedicated to driving results that best support the business and the AP Risk team. They will collaborate with the regional risk teams, cross-functional partners in the AP market support center, Global Risk teams, and the Risk Leadership team in AP.

Specifically, on Risk Strategy, they will:

• Collaborate with the AP RRO and the VP CRRS to establish strategic priorities for AP Risk
• Manage strategic initiatives to enhance the security and integrity of the AP payment system
• Support the development of a forward-thinking communication plan for AP Risk ensuring Visa maintains the thought leader in the Risk Payments space

Specifically on Risk Operations, they will:

• Oversee key operational processes such as Executive Quarterly Business Reviews (QBR), Annual Planning, and the Risk Operating Plan
• Partner with the global and hub analytics partners to create and manage Risk MIS dashboards enabling client fraud performance management
• Collaborate cross-functionally with Client Services, Products, Value Added Services, and Visa Consulting to ensure alignment and achievement of Risk related objectives
• Project manage the annual flagship AP Risk Executive Council event in close collaboration with the Events and Corporate Communications teams
• Lead internal AP Risk events such as Townhalls and periodic AP Risk staff offsites

Why this is important to Visa:

Visa owns the most recognizable global brand in the financial services industry. With new and diverse players entering the payments ecosystem, constant innovation and increased government intervention, the industry is becoming highly complex with the risks landscape evolving quickly. 

The dynamic nature of the Risk ecosystem has necessitated increased client, regulator and stakeholder demand for Visa's expanded role in ecosystem protection. Meeting this demand calls for strategic planning, data analysis, and implementation to sufficiently prepare the AP Risk team to handle these substantial threats. This role is crucial in enabling the wider AP Risk team to focus on their primary responsibilities

Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead the Search channel strategy & support the team operations across the day to day running of the account with clients & agency partners. Working closely with Google to define the client’s JBP & enhance the relationship in one of the keys of success in this role. Other important Search partners include Microsoft, Naver & Daum.
• Drive relationships at the appropriate levels of our client organizations. This includes working closely with our internal specialist teams across AU, KR & IN, on the same key account. Effective communication in this team also involves collaborating across our regions internally (EMEA, APAC, JPN) and laddering up key project updates, initiatives and suggestions for clients in an APAC regional leadership capacity, and directly to global clients on occasion - particularly the client Channel champions of Search & Analytics, respectively.
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and SEO. Success revolves around being able to put Search & digital results in perspective of the client’s business priorities and strategic pillars. There is an opportunity for our Search channel lead to feed into the client’s technical product roadmap, by suggesting AdTech features as recommendations.
• Have prior platform experience in managing Paid Search (and/or Programmatic) campaigns, including but not limited to account setup, strategy development, organization, and management. The primary role is to help the team bring the implementation to life, and be the voice of Search to clearly articulate your vision of the Channel.
• Create strategies and make in-depth recommendations based on strong grasp of analytics, marketing & research concepts – emphasis is on test & learn roadmaps, account restructuring to support the client’s business objectives and effectively communicating the improvements to demonstrate progress. This role provides the perfect opportunity to develop & deliver your ‘executive presence’ as an effective team & channel leader.
• Manage the Search team’s output across daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues, with a clear opportunity to develop the next generation of Search specialists in our industry
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

Primary Function of Position:

The Digital Marketing Manager, Asia position will define best practices and execution for Intuitive’s content strategy in the region including web and social media presence in Asia. Reporting to the Director of Marketing Operations, Asia, you will help define and deliver Intuitive’s global brand voice through digital content creation on internal and external channels and platforms. As part of the Marketing department, you will work cross-functionally to define and deliver meaningful, measurable business messaging to key stakeholders. You will partner with Intuitive Global, Asia Regional and country marketing functions to ensure a consistent, localized approach to content strategy. You have experience publishing content using enterprise content management systems. You operate as both digital marketer and copywriter for organic and paid content across Asia-specific channels in partnership with global business partners.

Essential Job Duties

Website Content

• Develop a website content calendar to enhance our existing websites in all regional markets
• Work closely with regional or local agencies on briefing and developing content and imagery for the site
• Helping country marketing teams identify stories that can be showcased at a local or regional level and working with local teams to shape these up for publishing
• Work closely with global and regional marketing and regulatory teams to define the purpose of each publishing platform and ensure usage in a compliant way
• Work closely with regional stakeholders and global corporate partners to source content for local websites,
• Define on-demand content strategies for the web working with global, regional and country teams
• Maintain country marketing calendars on the websites
• Analyze statistics, traffic data, and campaign results to adjust and optimize digital marketing strategies. Evaluate ROI to assess content effectiveness.

Social

• Developing, sharing and monitoring of an editorial calendar to fuel the creation of permanent and evolving social content across all Asia markets
• Develop a roadmap for aligning LINE, WeChat, Naver etc. with the regional content strategy, legal and regulatory requirements
• Support paid media for social media platforms like LinkedIn, Facebook
• Definition, management, optimization and regular reporting for social media campaigns and programs day-to-day care, feeding, development, and publishing of content on established platforms (social media, website, intranet)
• Develop best practices for consistent community management and engagement including issues management and follow-up of customers’ or patients’ comments.
• Define, and continually refine, social listening for the purpose of daily monitoring, industry and competitive landscape, opportunity identification, customer and patient discussions (inc. complaints), and issues management (in partnership with Global Public Affairs teams in country)
• Partner with Market Intelligence group on meaningful inclusion of social media insights relevant to existing market research/reporting
• Hands-on, consistent community management and engagement including issues management and triage of customer / patient complaints and requests for post-market compliance (inside of set working hours, apart from crisis management or emergent situations where rotating shifts for active monitoring/response will be required)
• Identify, validate, and make the case for new accounts, channels, campaign types, tools, and cross-functional programs as warranted
• Overlapping projects with marketing automation

Agency Management

• Working with regional teams on understanding requirements for marketing collateral, defining the brief, consolidating collateral and working with internal or external teams/agencies to produce content
• Consolidating agency work across Asia and streamlining requirements with fewer agencies to ensure efficiency of costs and process

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to the Group Head of FP&A, the Senior Finance Analyst will partner with the Business Unit Managers and support groups to provide the necessary guidelines, strategies, plans, processes and controls in the region and divisional brand P&Ls.

Responsibilities:

A. Budgeting/Forecasting & Variance Analysis

• Analyze revenue, profitability by brand/customer/channel/market with quality commentary
• Provide analytical support to cross-functional initiatives and ad hoc projects and cashflow forecast
• Systematic variance analysis with quality commentary/business insight to support business objectives

B. Financial Reporting

• Responsible for overall accuracy in P&L reporting during month end closing; including preparation of journals; working closely with Shared Services Team; review with Senior Business Controller
• Prepare monthly management reports & review results with management
• Lead the actualization and analysis of monthly P&L, KPI, present divisional brand P&L and highlights with recommended action plans as required
• Liaising with the local accounting team (SSC environment) to ensure the integrity, accuracy of the accounting records, as well as in compliance with general accounting principles

C. Business Partnering

• Serves as the primary finance business partner and controller to support business operations by partnering with business teams to meet corporate objectives and decision support
• Preparation of Cashflow actuals and projection to Group

D. Compliance

• Ensure compliance with internal controls and statutory requirements including audit, tax, corporate secretarial preparation/enquiries etc.
• Manage and liaison with the external auditor, tax consultants, corporate secretary, banks and other external parties
• Ensure robust process and adequate internal controls are in place

• Minimum 5+ years post-qualification experience in Finance and Controlling, preferred to have some regional exposure but not required
• FMCG industry experience highly desired, but not required
• Commercially minded, pragmatic in approach with high attention to detail
• Creative and innovative attitude, always looking for new ways to improve current activities
• Highly organised self-starter with the ability to prioritise
• Multi-tasker able to achieve deadlines
• A team player able to work with multiple teams
• Strong influencing skills - ability to lead and build relationship with stakeholders
• Able to recognise senior stakeholders’ priorities and understand the optimal way of presenting information

Our client, a global logistics company with reach all over the globe, is looking for a Country Manager to join their team. Your role will be to manage operations, develop business and increase profitability for Singapore & Malaysia. You will need to have broad and specialist skills around 3PL, freight forwarding, transportation and supply chain knowledge. This role is a client facing role with strategic competencies required to grow the business and retain existing accounts. You will have a high level of responsibility and require self-motivation, being time oriented and able to move between general management and operational requirements. You will need to have an in-depth understanding and knowledge of the Singapore & Malaysia market in relation with our industry. The role is a senior executive position reporting directly to the Chief Executive Officer

Education

· Tertiary or Post Graduate qualification in an appropriate Business discipline.

Qualifications

· Occupational Safety or Risk Management

· Management or people leadership training

Experience

· Knowledge of local country laws / statutory requirements / Company Law and business regulations. Director level experience is ideal.

· Involvement in Asian country base business activities for minimum (3+ years).

· Experience of Singapore is a must

· Extensive Supply Chain operational experience in a medium to large private sector organisation in managing people, financials, customers, and contracts.

· Extensive knowledge of up-to-date business management practice

· Exceptional financial understanding and analysis skills

· Exceptional ability to build relationships both internally and externally

· Exceptional business development experience and record

· Exceptional research and analytical skills and a capacity for sound judgment

· A practiced strategic thinker

A creative mind, practiced in designing and selling solutions

To accelerate IBM's strategy around Hybrid Cloud, Data and AI, Global Solutioning focuses on driving client propositions and skills. It also takes on the nurturing of exponential technology Practices in areas such as Hyperscaler, Automation, Blockchain, IoT and Quantum.

We are looking for Senior Solution Consultant (SSC) who has cross Service Line skills in both Hybrid Cloud Services and Bustiness Transformation Services Growth Platform. The Senior Solution Consultant will be based in the Services Integration Hub of IBM Consulting in Singapore. The SSC will be responsible for working closely with IBM Consulting sales teams in different markets to create suitable solutions for our clients. This is a pre-sales role responsible for development of scope, architecture, estimates, pricing and other artifacts required to support a suitable response to RFPs, RFIs or unsolicited responses. The development of solutioning artifacts will need orchestration of support from different stakeholders and subject matter experts within IBM across IBM Consulting and other Business Units. The SSC is also expected to support the sales team on other areas like providing inputs to proposal, SOW, providing help in preparing for and participating in client Orals and discussions as needed. During the course of solution development SSC is expected to coordinate reviews and approvals of the developed solution from different stakeholders including commitment of resources to ensure smooth delivery during execution of the solution once SOW is signed for a winning solution.

Required Professional and Technical Expertise :

The candidate needs to have at least 10 to 15 years of experience in the industry with thorough knowledge on IBM Consulting Operating model across all Service Lines and Solutioning approach.

The candidate needs to have prior experience in a pre-sales role focused on the activities described above. Experience in working on a cloud platform is required. Experience of working as technical architect in current or prior engagements will be a plus. Good interpersonal and communication skills needed as the role is expected to interact with different stakeholders within IBM including senior leadership during course of solution development.

Ensure the smooth and profitable running of the business. Their responsibilities encompass a wide range, from overseeing daily operations to managing staff and maintaining a positive customer experience.

Individual to be involved in:
1.Recruit, train, supervise, and evaluate staff members across various departments.
2.Implement and maintain procedures for guest services, reservations, and guest relations.
3.Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to optimize performance.
4.Monitor financial performance and implement cost-control measures to maximize profitability.

Technical skills and competencies:

1.Staff management and guest experience
2.Operations management and financial management
3.Safety and compliance and Sales and Marketing
4.Revenue management and Quality assurance
5.Event management and technology Integration

attachment duration is 6 months

Product Owner for Ansible Automation Platform Service

Product management for providing Ansible Automation Platform as a service

1. User Experience and Communication
2. Product lifecycle
3. Financial charging
4. Service level management

User engagement

1. Provide service and/or technical consultation for customers
2. Ansible community lead for Bosch
3. Conduct roadshows & meetups

Infrastructure management

1. Ensure Operational stability
2. Ensure Security of the operations and service
3. Capacity management

Technical Lead for RedHat Enterprise Linux Server Service & Cloud Service of Bosch worldwide.

• Continuous improvement of automation for the installation and maintenance of Linux Operating System and related components in a Large-scale Linux Server infrastructure.
• Ensure stable, secure and efficient service and operations.
• Develop API driven automation
• Coordinate and collaborate with 1st & 2nd level support, analyze, troubleshoot, and provide solutions for escalated technical issues.
• Incident, Problem, Change, and Configuration Management. Continuously improve the process where needed.
• Ensure hardening, patch management and upgrades of Linux Servers is properly done.
• Address audit findings and IT risks including remediation, progress tracking, status reporting and evidence documentation.
• Maintain high-availability of systems.
• Improve monitoring systems. Knowledge in Icinga will be a plus.
• Prepare and maintain SOP documentations.
• Consult and collaborate with IT and DevOps teams on security best practices and requirements for Linux/Unix Operating systems in On-Prem/Cloud environments.
• Perform Host management, Golden image management and Automation for cloud platforms.
• Coordinate storage, backup and ESX administration.
• Continuously improve the visibility of the security status of the environment.
• Participate in Agile meetings.

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience 
• Serve as the main point of contact for customer queries / problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineeering design drawings and align within project scope
• Work with planners and PM's and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report on supplier and forwarder performance to agreed SLO's, risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and / or damanges and provide root cause analysis
• Support RFI / RFQ processes and benchmarking
• Manage regional and local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support tRhe Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business trravelling may be required for this position.

Job Location

2 Changi South Avenue 2, Singapore 486354

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.