• Planning & execution of the construction activities and progress
• Coordinates project execution and planning
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation and monitoring work schedules
• Managing interfaces with other contractors working on the project
• Ensuring the project's progress is on track with the construction programme
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost
• Managing the progress and quaility of the respective sub-contractors who are involved in the project

The Responsibilities:

• Deliver growth in market share within assigned verticals.
• Maintaining and developing relationships with existing customers (end users & resellers)
• Identify & secure new customers consistently & efficiently.
• Take ownership in the whole process from pre-sales to sales to aftersales, to respond promptly with good follow-up skills.
• Gathering market and customer information and feedback on IT trends

The Requirements

• A recognized diploma or degree from recognized institutions
• Non-diploma holders with solid sales track record and experience will be considered too.
• Preferably with at least 3 years of relevant corporate sales experience in the IT industry
• Good business acumen
• Exudes a strategic mindset to service & grow key customers.
• Independent and resourceful
• Demonstrate a high degree of flexibility in adapting to company's expectations and challenges customers present to you.

Loved by over 220,000 users, Geniebook is Singapore’s largest online learning platform for English, Mathematics and Science (EMS) syllabi, with Chinese being our newest subject offering and Geniebook CAMPUS at United Square our latest hybrid learning programme. From AI-personalised worksheets to live classes and real-time teacher chats, Geniebook presents a powerful suite of learning products and innovations designed to help students accelerate their academic performance. Join us today to inspire a new generation of learners!

Job Description:

Main Responsibilities

As Brand Manager, you will play a key role working closely with Marketing, Design, Product and extended teams to build a highly distinctive and relevant Geniebook brand. You will raise the bar for brand marketing in EdTech, champion the brand to achieve acquisition and engagement goals, with a clear purpose to help more students learn smarter and do better.

Your key responsibilities include:

• Execute effective end-to-end campaigns to generate awareness and engagement.
• Lead collaborations with like-minded brands and industry partners.
• Nurture a vibrant community of Geniebook students & parents, engaging them through an exciting line-up of online and offline activations.
• Innovate original brand programming and content, particularly short-form videos.
• Strengthen Geniebook’s brand expression across relevant platforms and touchpoints.
• Collaborate extensively on strategic business-level or inter-departmental projects.
• Managing and prioritising multiple projects to deliver them on time.

Requirements:

• Degree/Diploma in Communications, Marketing or equivalent.
• 6-8 years of Brand Marketing/Communications or relevant experience.
• Track record of building communities and/or leading effective campaigns at high growth startups or companies in the education/learning segment is a plus.
• Digital native, with a superb brand sensibility in storytelling, design and writing.
• Enthusiastic, outgoing personality comfortable with engaging diverse audiences.
• Proactive team player who is an excellent communicator.
• Organised with a clear ability to work methodically and meet timelines.
• Ability to stay focused, positive and objective in a dynamic environment.

About Us 

Refract Technologies is a family of 80+ members and growing. We are engineers, game producers, artists and entrepreneurs, all with deep passion and experience in the gaming and technology industries. We’re here as veterans from the likes of Electronic Arts, Ubisoft, Unity, IGG, Gumi, XII Braves, Creative Technologies & more. 

Our vision is to extend human experience beyond reality through innovations in gaming and entertainment. We are game changers. 

The Role 

As the Assistant Marketing Manager at Refract Technologies, you’ll be responsible for curating engaging touch points across all outward facing channels. This role will see you flexing the full spectrum of your marketing muscles - between proposing and executing successful campaigns, defining timelines, collaborating with other internal product and corporate development teams, and getting your hands on creating all manner of marketing materials as well. 

If you’re a jack of all trades, with a flair for presentation and processes - we’d love to speak with you! 

Responsibilities

Digital Marketing 

• Design and implement comprehensive digital marketing strategies to enhance brand presence and user engagement. 
• Manage paid advertising campaigns across various platforms, ensuring optimal alignment with marketing goals. 
• Collaborate within an agile team environment to develop cohesive marketing strategies. 

Performance Marketing 

• Analyse campaign performance using metrics such as CPA, CTR, and CPC, and adjust strategies for maximum efficiency. 
• Conduct A/B testing to refine approaches for improved campaign results. 
• Efficiently manage budgets to maximize ROI and meet financial objectives. 

Conversion Optimisation 

• Analyse and optimize conversion funnels to boost sales and marketing efficiency. 
• Implement strategies to enhance funnel performance, driving increased conversions. 
• Work closely with sales teams to align marketing tactics with sales goals. 

SEO and Content Production 

• Develop and execute SEO strategies to improve organic search visibility. 
• Perform keyword research and optimize content for better search rankings. 

• Manage content calendars and lead the production of high-quality content, utilizing tools like Adobe Photoshop and Premier. 
• Create visually compelling marketing materials and digital content. 

Reporting and Analytics 

• Use analytics tools to track and report on campaign performance, providing insights and recommendations. 
• Regularly report to management on the results and ROI of campaigns. 
• Keep abreast of digital marketing trends and technologies, continually refining marketing strategies. 

Skills and Experience Required 

• Bachelor’s degree in Marketing, Business, or a related field. 
• At least 3 years of experience in digital marketing, with a strong focus on performance marketing. 
• Proficiency in SEM, SEO, Social Media Marketing, and content production. 
• Experience with content production tools such as Adobe Photoshop and Premier. 
• Strong understanding of digital marketing metrics and analytics tools. 
• Experience with A/B testing and conversion optimization. 
• Excellent communication skills and the ability to work collaboratively in a cross-functional team. 
• Creative thinking and problem-solving abilities, with the capacity to manage multiple projects in a dynamic, agile environment. 

• Oversee and lead the safety team & subcontractors in the implementation of Company's system on site

• Update project team on the latest MOM Safety news

• Conduct safety inspection; assess Risk Assessment, incident / accident investigation

• Conduct safety training, tool box meeting to all workers at site

• Assist with safety program implementation at workplace

• Liaise closely with site operations staff and Project Manager on all safety and health issue

• Any other duties assigned by the Project / Site Manager

Finance Manager (General Ledger and Reporting)

The Finance Manager is a professional role providing a range of financial support to the growth and effective management of the Company and its business. He is responsible for the monthly closing of the book, financial analysis and reporting functions, monthly forecast and annual budgeting exercise and any ad hoc assignment. The role requires someone with the ability to work effectively under tight deadlines, good attention to details with consistent accuracy, and quality financial analysis.

Responsibilities:

Closing & Reporting - To perform the month-end and year-end closing & reporting to management and Group Finance on timely basis;

Analysis of Performance – To provide timely, accurate, reliable clear and concise historical and forward-looking analysis on business performance;

Annual Budgeting Exercise – To be involved in the annual budgeting exercise;

Cash Management – To monitor and plan for the fund management for business operation;

Taxation – To compute/ review the quarterly/ annual income tax computation and the quarterly GST submission to IRAS;

Audit – To facilitate and work with internal and external auditors;

Review and monitor the work process and internal controls

Other ad hoc assignments.

Requirements:·

Minimum Bachelor Accountancy Degree and/ or certified CPAwith 9 to 10 years of relevant experience in MNC/ Big 4 preferred;·

At least 5 to 8 years of relevant experience in accounting with supervision;·

Knowledge and experience in using SAP Accounting System and Oracle Budgeting System would be an advantage;·

Proficient in Microsoft Office (Excel, Words and Power Point);·

Ability to lead and supervise a team;·

Strong analytical and problem-solving skills;·

Independent self-starter who is meticulous and resourceful;·

Ability to write precisely and concisely;·

Ability to influence and work in a support role;·

Ability to prioritize work and meet deadlines;·

Diligent and committed;·

Good team player and enjoy working in a fast-paced environment;·

Good interpersonal, management and communication skills.

. In charge of accounting shared service which including GL/Reporting function, AR management, AP management, Fixed Assets management, statutory and managerial accounting ledgers reconciliation

. Monthly/Quarterly/Yearly closing schedule control

. Assist in monthly closing, quarterly closing and year end closing deliverables, ensuring timely preparation and accurate submission of actual financial resulting/reporting /templates

SKILLS & EXPERIENCE

1. Bachelor degree in accounting or related major with solid background on accounting

2. Around 10 years accounting experience and at least 4 years' manager experience in cross regional Finance Share Service Centre

3. Fluent English both verbal and writing

4. Strong communication skill

5. Team management experience; good leadership skill

6. Proficient in MS-Office software especially EXCEL, and knowledge of accounting software SAP

7. Self-motivation, proactive, and innovative

8. Can be working under pressure

9. Result and quality orientated

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

Position description:

• Jointly work with Divisions and Business Units, direct and coordinate AMTEK sales and marketing functions in a matrix structure to achieve sales growth, synergies and present a strong company image in South-East Asia.
• Ensure AMETEK statutory compliance in all locations in South-East Asia.
• Provide leadership to shared service team (including Finance, Human Resources, IT, Sales Order Processing, Logistics, Digital Marketing, etc.) to support the organic growth in South-East Asia.
• Direct and oversee the marketing and customer support activities to achieve organic growth.
• Manage corporate and shared service budgets.
• Evaluate results of operations, trends, etc. and recommend courses of action and policy changes beneficial to the company.
• Direct preparation of strategy reviews and annual budget, reviews proposals, and prepares necessary supporting documentation.
• Recommend and implement staff training and resource planning to meet the need for growth in South-East Asia.
• Support BU organic growth by creating cross-BU Synergies for growing countries and/or market segments.
• Market Intelligence gathering – Projects, Investments mapping of multinational projects.
• Work with other Country Managers in Asia to capture cross-board multinational investments.
• Support Due Diligence and Integration

Position Requirement:

• A degree in Sales, Marketing, Engineering or Business Management. MBA is desired.
• 10 to 15 years of related experience of which at least five years in a multinational instrument manufacturer.
• Position can be based in Singapore, Malaysia, or Thailand
• Strong technical background in testing instruments, analytical instruments and process control equipment and/or experience with demonstrated strategic thinking as well as the ability to translate strategies into actionable plans.
• Knowledge and experience in digital marketing, social media and eCommerce. Able to adapt business models under the trend of digitalization.
• A skilled negotiator with strong communications & presentation skills both verbally and in written.
• Possess well-developed problem-solving skills.
• Ability to work across organizational boundaries in multi-businesses and matrix organization environment.
• Ability to work under pressure, multi-tasking and meet deadlines.
• Demonstrated ability to manage staff through setting goals and objectives to meet business goals.
• Proven ability to select talent and develop subordinates.

We are seeking a highly motivated Security Officer (HQCC) to join our team. The ideal candidate will be passionate about technology, have excellent problem-solving skills, and be able to communicate technical information to non-technical users effectively.

This unique opportunity will allow the candidate to be exposed to the workings of a growing security company as well as working with an experienced team!

What will you do:

• Monitoring and Coordination: Constantly monitor multiple systems, including surveillance cameras, alarms, radio communications, and computer networks, to ensure the safety and security of personnel, assets, and facilities.
• Provide 1st level desktop, network and application support.
• Emergency Response: Respond promptly to emergencies, incidents, or alarms by assessing the situation, dispatching appropriate personnel or resources, and coordinating response efforts with relevant stakeholders such as emergency services, law enforcement, and medical personnel.
• Communication: Maintain clear and concise communication channels with field personnel, colleagues, and external agencies using various communication devices and platforms, including two-way radios, telephones, and computer-aided dispatch (CAD) systems.
• Support and maintain physical security systems such as CCTV, door access etc.
• Maintain and update technical documentation.
• Problem Solving: Quickly analyse complex situations, make critical decisions under pressure, and implement effective solutions to resolve issues and minimize disruptions to operations or services.
• Assist with Asset Tracking and Asset Management.
• Participate in ad-hoc projects and assignments as needed.

Requirements:

• Possess or currently studying for a diploma/degree in Information Technology field or equivalent.
• Basic knowledge of operating systems, software, and hardware, including Windows and Mac OS.
• Excellent problem-solving skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to explain technical information to non-technical users.
• Ability to work independently and in a team environment.
• Attention to Detail: Strong attention to detail and accuracy in recording information, following protocols, and adhering to standard operating procedures are necessary to ensure the reliability and integrity of data and communication processes.
• · Overall, a Command Centre Controller plays a pivotal role in maintaining safety, security, and efficiency within an organization by monitoring, coordinating, and responding to various events and emergencies in real-time.

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

Job Responsibilities:

• Ensure compliance of authorities’ regulations such as SFA / FSSC / Halal etc
• Supervise and coordinate the activities of the team members
• Provide guidance and support to ensure production runs smoothly and efficiently
• Ensure all products produced meet high quality standards by implementing quality control procedures, conduct regular inspections and monitor production processes to identify potential quality issues
• Maintain and ensure timeliness and accuracy of kitchen reports i.e. Cleaning Programme, Chiller, Temperature recording, Incident report, Waste Management and etc.
• Lead and manage new projects assigned e.g. Live Station services and workflow
• Manage inventory levels including raw materials, finished products, and packaging materials. Place order for materials as needed and work to minimize waste and reduce costs
• Works closely with Production Manager to develop production plans and schedules
• Conduct monthly disposal of expired goods, ensuring FIFO process
• Works with Production Manager to manage budget; monitor cost and identify areas for cost savings
• Conduct training and develop production crew ensure they have necessary skills and knowledge to perform their jobs effectively
• Perform other duties as assigned

Job Requirements:

• Must have at least 2 years of experience as catering management
• Good knowledge and recognition of food products is essential
• Possess knowledge of best practices in catering management
• Able to work extended hours based on demands of business
• Excellent communication and interpersonal skills
• Positive working attitude with good adaptability
• Highly organized, detail orientated and able to handle stress
• Demonstrate ability to interact and work effectively across different departments

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Bishan Community Club)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Accomplishes department objectives such as planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Contributes to team effort by accomplishing related results as needed.
• Any other ad hoc job duties as required

Requirement:

• Diploma or Degree holder
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken)
• Flexible and adaptive mindset.
• Good team player and able to work in a matrix team structure.

Job Overview

As the E-commerce Manager, you will play a pivotal role in managing our presence across different marketplace platforms, devising creative campaigns and advertising strategies, and collaborating with a variety of brands in the beauty, supplement, and traditional goods industries. You will also be responsible for managing our TikTok shop and organising engaging Instagram Live sessions to promote our products and enhance brand awareness.

Responsibilities

Oversee the day-to-day operations of our e-commerce presence on various marketplace platforms, ensuring optimal performance and visibility.

Develop and implement creative campaigns and advertising strategies to drive traffic, increase conversion rates, and maximise sales across all channels.

Collaborate closely with beauty, supplement, and traditional goods brands to curate compelling product offerings and promotional initiatives.

Monitor market trends, consumer behaviour, and competitor activities to identify new opportunities and stay ahead of the curve.

Manage the TikTok shop, including content creation, product showcases, and engagement with followers to foster a strong community.

Plan and execute Instagram Live sessions, featuring product demonstrations, Q&A sessions, and influencer collaborations to engage our audience and generate excitement around our offerings.

Analyse key performance metrics, track campaign effectiveness, and generate actionable insights to optimize our e-commerce strategies and improve ROI.

Stay informed about emerging technologies, platforms, and best practices in the e-commerce landscape, and propose innovative solutions to enhance our online presence.

Qualifications

Proven experience in e-commerce management and social media management.

Strong understanding of different marketplace platforms

Demonstrated ability to develop and execute creative campaigns, advertising initiatives, and promotional activities.

Experience managing TikTok shops and organising Instagram Live sessions is highly desirable.

Excellent analytical skills with the ability to interpret data, draw meaningful conclusions, and make data-driven decisions.

Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal teams, external partners, and influencers.

Results-oriented mindset with a passion for driving growth, innovation, and continuous improvement.

Ability to thrive in a fast-paced, entrepreneurial environment and adapt to evolving business needs.

Join us in shaping the future of e-commerce and making a meaningful impact in the beauty, supplement, and traditional goods industries. If you're passionate about driving results, fostering creativity, and building lasting relationships, we'd love to hear from you!

Job Brief:

Solution Delivery Architect responsible for end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective. You are responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies.

To take over from Pre-Sales/Customer Solutions the network design/plan that have been agreed with end customer and organize into a managed service delivery plan including generating project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance. This could be achieved by doing but not limited to:

Responsibilities:

• Responsible for translating high level technical design/solution into a low level deliverables.
• Owns the technical design and sign-off on all technical designs.
• Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
• Define and drive technical requirements signed off with customer per schedule for implementation teams.
• Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
• Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
• Front customer / vendor in terms of technical design / issues / discussion where need arises.
• Managing vendors to ensure the technical design are implemented as required.
• Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
• Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
• Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
• Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
• Raise ordering form/work orders to suppliers/contractors
• Assist Pre-Sales Bid team on technical clarifications with customer if required.
• Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Bachelor Degree in Computer Science, Computer Engineering, Information Technology or similar discipline
• Individual with prior pre-sales, consulting or client-facing role in a networking technology function will be highly desirable.

Job Brief:

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed security and edge cloud services from a service provider background -. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.

Responsibilities:

• Strategies and develop new growth engines in Managed Security and Edge Cloud Services
• Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Security and Edge Cloud Services portfolio.
• Establish and cultivate partnerships with key partners in Managed Security and Edge Cloud Services to deliver differentiated managed services with unique value propositions.
• Develop product strategies, Roadmaps and determine market segmenting, targeting and positioning.
• Establish and enhance product processes in Managed Security and Edge Cloud Services to ensure the smooth delivery of these services.
• Monitor product quality against target levels and trigger corrective actions where necessary.
• Optimize cost structure, product profitability and customer value.
• Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
• Monitor product quality against target levels and trigger corrective actions where necessary.
• Achieve key value drivers, operating revenue & expenses as well as product profitability targets.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Degree in Computer Science, Engineering or equivalent preferred with 3-5 years’ experience
• Proven track record of successfully developing and growing a portfolio of Managed Security and Edge Cloud Services.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Demonstrated initiative and creativity/out of the box product development.
• Self-starter. Ability to work independently as well as part of a team.
• Excellent written and verbal communication skills

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Prepare monthly management reports (vs budget) and rolling forecasts, track business financial performance and perform related financial analysis for business reviews.
• Prepare Group and BU monthly, quarterly, and yearly financial analysis reports, board papers and other requested information.
• Work closely with subsidiaries finance teams to ensure accuracy and timeliness of monthly results, forecasts and annual budget.
• Monitor the internal control, act as an administer for key financial system.
• Assist in FP&A improvement processes, lead and contribute to system improvement projects, reporting alignment and other regional initiatives.
• Assist in Finance Transformation tasks such as system implementation, process improvements, automation process and tasks re-allocation.
• Any other duties and projects as assigned by reporting officer.

• Bachelors degree in Finance, Accounting, or related field.
• Proven experience in financial planning and analysis.
• Strong proficiency in financial modeling and analysis.
• Advanced knowledge of Excel; experience with financial planning software is desirable.
• Experience in Salesforce/SAP
• Excellent analytical and problem-solving skills.
• Effective communication and presentation abilities.
• Ability to work collaboratively in a cross-functional team environment.
• Detail-oriented with a focus on accuracy and data integrity.
• Demonstrated ability to manage multiple priorities and deadlines.
• Current work location is at Braddell, with a relocation to Expo in 2024.

1. Responsible for full set of accounts, including timely submission of management accounts.

2. Prepare financial reports including schedules and cash flow to support key business decision making.

3. Partner internal and external stakeholders to ensure timely and accurate forecasts and budgets.

4. Prepare audit and tax schedules and liaise with auditor and tax agent for statutory reporting.

5. Manage intercompany reconciliation.

6. Quarterly submission of GST and other statutory reporting as required.

7. Support system implementation / improvements.

8. Support external and internal audits.

9. Preparation of financial statement for 2 entities.

10. Responsible for submission of financial reporting to regional HQ and HQ.

11. Other ad-hoc finance duties as assigned.

Requirements:

• Degree in Accountancy or equivalent
• Minimum 8 years of relevant work experience with audit experience preferred.
• Knowledge in Microsoft Dynamic BC is added advantage.
• Proficiency in Microsoft Office applications
• Good understanding of the FRS and relevant Accounting Standards, GST and local tax.
• Ability to communicate, present and influence internal and external stakeholder.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who has experience working in the construction industry will be preferred.

Roles and Responsibilities

• Manage processes related to patient’s admission, transfer, discharge & any other assigned clerical duties.
• Greet and attend to enquiries from patients, visitors and other department staff.
• Record and update patient’s admission, discharge, transfer details and patient’s subacute/rehabilitation status.
• Check and dispatch consumables, pharmaceuticals, other laboratory and x-ray investigation charges daily.
• Sort incoming documents and distribute to appropriate personnel in the ward.
• Check and dispatch duly summarised and completed case-notes and x-rays to Medical Record Office (MRO) within 72 hours of patient’s discharge.
• Follow up & arrange patient’s appointments and ambulance transportation, when necessary.
• Perform other duties as assigned by Senior Nurse Manager or Nurse Manager.

Requirements:

• GCE ‘O’ level, with minimum of 3 credits including English.
• At least one year of clerical/secretarial experience in healthcare related field preferred.
• Familiarity with basic computer terminals is required.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

• Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

• Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

• Communicate information via team briefing regularly.

• Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

• Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

• Create and maintain a productive work environment by appropriate Management control of Human Resources.

• Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

• Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

• Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

• Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

• Be responsible for and accountable for the departmental operating equipment budget.

• Find ways to improve the efficiency of the operations that will benefit our clients.

Other duties as directed.

Bestfoody Technologies Pte Ltd is looking for a new Senior Marketing Manager to plan, develop, and oversee the implementation of effective marketing strategies, programs, and initiatives. Your main responsibility will be to determine the overall marketing direction, based on raw data from in-depth market research and competitor analysis. You’ll also be responsible for monitoring the performance of ongoing marketing activities and fine-tuning existing campaigns to maximize ROI.

We expect you to create efficient marketing plans and strategies that generate sales, track and interpret key performance metrics, manage all external and internal communications, and oversee the development of marketing materials.

You should be capable of finding innovative ways to attract new leads, implementing loyalty campaigns to secure customer retention, and communicating program data results and performance predictions to cross-functional teams within the organization.

Senior Marketing Manager Responsibilities:

• Develop and oversee the implementation of an overarching marketing strategy that covers all media and communications channels
• ⁠Build and maintain strategic relationships with key internal and external stakeholders
• ⁠Oversee and manage several cross-functional teams and multiple projects simultaneously
• Allocate the marketing budget and other resources to ensure maximum cost-efficiency
• ⁠Collaborate in creating and updating a marketing events calendar in a timely and efficient manner
• ⁠Identify and track relevant performance indicators to ensure alignment with company goals and make recommendations on possible improvement opportunities
• ⁠Develop and implement marketing communications materials—videos, newsletters, digital tools, social media content, etc
• ⁠ ⁠Stay up to date with shifting industry trends, client demographics and expectations, and key stakeholders’ requirements
• ⁠Familiar with Google SEO, SEM and all outdoor marketing.

Senior Marketing Manager Requirements:

• ⁠8+ years of marketing experience
• ⁠Bachelor’s degree in Sales, Marketing, Communications, Business Administration, or a related field
• Exceptional verbal and written communication skills
• ⁠Excellent project management skills
• ⁠Strong Microsoft Office knowledge
• ⁠Excellent time-management and multitasking capabilities
• Strong leadership skills
• ⁠Ability to work independently with minimal supervision.

Senior Business Manager (SVP)

The Business Execution Manager is accountable for management of critical projects and initiatives for TTS business in Asia South. The role requires a comprehensive understanding of multiple areas within TTS business and how they interact in order to achieve the objectives of the. Business. A good understanding of the industry, competition product and services will be helpful to contribute to the commercial objectives of the business. The person will be directly accountable for end results, budget planning with sales, product and other partners, policy formulation and planning for future state of the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Involved in short- to medium-term planning of actions and resources for own area.

Responsibilities:

• Acts as a trusted advisor to Head Business Execution and addresses high impact strategic initiatives across the TTS business.
• The incumbent will be responsible for the cluster review, development and implementation of business process improvements.
• This position will also coordinate efforts for global area integration to achieve operational efficiency objectives.
• Identify opportunities and issues of strategic importance to the business
• Develop recommendation to advise Head Business Execution and Asia South TTS senior management on high priority initiatives, including growth strategy, and cross business initiatives.
• Monitoring both scheduled and unscheduled reviews to completion.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7-10 years of relevant experience with Business Management/Execution within Financial Services (Banks/Consulting Firms).
• Strong understanding of Cash Management and Trade and Working capital business is a must.
• Experience managing limited resources that are requested to offer outstanding results.
• Experience in finance and processes administration.
• Experience working in a matrix organization set up and manage objectives by influence.
• Self-starter, action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
• Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication; a persuasive and passionate communicator with excellent public speaking skills.
• Detail oriented, ability to multi-task.

Education:

• Bachelor's/University degree or equivalent experience, Master’s degree is “good to have”.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.