Job Objective:

• Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

• Build relationships with existing customers by understanding their needs and assisting with their queries
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
• Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
• Plan material schedule for key private label customers
• Prepare costing, quotations and administrative duties of the Business Development department
• Verify and endorse purchase orders and process sales orders
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
• Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

• Diploma in any discipline
• Bachelor’s degree in any discipline an advantage

Minimum years of experience:

• 2 years of relevant experience in Business Development for diploma or degree holders
• Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

• Proactive in building relationships and proposing solutions
• Highly meticulous and able to meet tight deadlines
• Good interpersonal skills
• Good analytical and problem-solving skills

Job Duties and Responsibilities

1. Lead the Production Division in the formulation and implementation of Production business plans to achieve the company goals and objectives.
2. Manage and promote the company’s core values, business objectives and targets, including the development of supporting personnel and features for the continued growth of the company.
3. Induct, train, coach, develop human resource and succession planning for the division.
4. Participate and contribute actively either as the Chairman or as a member in the various committees of the company or any other company wide gathering.
5. Maintain the discipline and cohesiveness of staffs under charge, working towards achieving the corporate objectives. Have a nose in recognizing problems.
6. Need to write to internal or external customers in the most effectively and concise manner. Conversely, must be able to converse concisely and timely.
7. Coordinate and take leadership of all the managers and assistant managers who are head of their respective department.
8. Manage and delegate work within division sphere.
9. Lead in the management and control of budgets of jobs designated to the department.
10. Lead and formulate plans for expansion/improvement for the production division.
11. Oversee all production and maintenance projects to the satisfaction of client’s requirements by providing technical and management guidance to production departments.
12. Ensure all production department projects are plan, coordinated and executed smoothly to meet customer’s requirements with highest quality and EHS compliance.
13. Manage and deploy production resources (manpower, material, tool & equipment, logistics, technical etc) efficiently and productively.
14. Analyze job scope and plan resources with the department heads.
15. Liaise with customers on job matters.
16. Manage sub-contractors.
17. Chair and conduct daily production and monthly safety committee meetings.
18. Approve in house training programs and training materials.
19. Conduct in-house training for staffs and when required.
20. Forecast the divisional requirements.
21. Communicate and carry out the management requirements to subordinates.
22. Implement the company’s IMS system for continuous improvement.
23. Conduct post project performance evaluation and identify areas for improvement.
24. Ensure project cost are controlled within budget and minimize wastage.
25. Continuously review and improve work methods and enhance productivity of workmen.
26. Conduct internal audit and self-assessment for IMS.
27. Oversee the development of production indicators, man-hour standards, work instructions and risk assessments.
28. Act on behalf of the COO in his absence.
29. Perform any other duties assigned by the COO.

Minimum Requirements

• A Degree or Diploma in Engineering.
• Minimum 5 years’ experience in Engineering Maintenance Services and 5 years’ experience at the managerial level.
• Possess strong leadership and organizational qualities.
• Possess strong written and spoken communication skills.
• Possess own transport

Company Benefits

• Transport, Medical & Dental benefits
• Phone allowance
• Performance bonus
• Growing company with potential career advancement

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues.
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.

Technical Area Sales Manager

About HMT

HMT was founded in 1978 with the objective of providing better technology to the aboveground storage tank market. HMT’s founders created products which not only solved the emissions problems of the day but also eliminated the operational issues created by the existing floating roof and seal technologies.

HMT is the global leader in aboveground storage tank solutions. HMT brings a distinct level of innovation and service to the tank industry through a unique approach of partnering with customers to optimize tank operations. Learn more about our industry and company by visiting our website at www.hmttank.com.

The Role

This is a leadership position in selling HMT products and services, through either direct or territorial representatives, to specific assigned area or product group. He or she is responsible and accountable for achieving regional revenue and profit goals as well as ensuring and maintaining good customer satisfaction within the area of responsibility.

The Job

Sales activities:

• Conduct business development and sales activities by email, phone and in person to generate revenue for HMT Asia Pacific regional business.
• Assist customers to select the right equipment for their applications.
• Achieve specification of products for projects and facilities in the territory.
• Generate proposals, including equipment selection, cost estimating and proposal writing.
• Work with General Manager of Sales & Marketing and other Asia Pacific team members to create sales plans.
• Achieve revenue and EBITDA goals established for the territory.
• Utilize Salesforce CRM and Tank Mapping systems, keeping data current to communicate intelligence effectively across the business and keep track of customer follow up tasks.

Project execution activities:

• Review purchase orders for accuracy upon receipt.
• Hand off all pertinent information to Inside Sales / Project Management personnel to ensure smooth execution.
• Assist Inside Sales / Project Management personnel to obtain necessary data from the client to execute project.

Agent-related activities:

• Work with Reporting Manager to direct agent activities, including:

- Develop potential/target client list for each agent’s territory.

- Gather intelligence on client needs or problems in the territory.

- Gather market / competitive intelligence.

- Develop tactical sales plans for each major target client.

• Work with Reporting Manager to conduct review and feedback of each agent once per year.

We are looking for

• Experience in refinery or terminal operations in Asia Pacific, or prior relative work experience in industrial related sector will be considered as a plus
• Good technical aptitude and comfort level with technical products.
• Bachelor’s degree in engineering or related technical field is preferred but not required
• Strong follow up and organizational skills.
• Strong command of English language and MSOffice suite
• Availability to travel regularly for sales activities and agent reviews/training meetings.

We Offer

• 13th salary
• Group Hospital and Accident Insurance
• Dental Treatment coverage
• Opportunity to work for the global leader of above ground fuel storage industry and develop your career further
• Ongoing industry training and certifications i.e. health and safety etc.
• International and local traveling
• Competitive remuneration and bonus system
• High-end equipment (laptop and mobile)

Are you excited about joining a highly diverse international team and the prospect of contributing to an industry-leader in emissions-mitigation equipment for aboveground storage tanks? We will be excited to receive your CV and motivation letter.

Roles & Responsibilities

Finance Duties:

· Daily operation of Finance, HR, IT and Admin Department

· Record suppliers’ invoices and staff claims.

· Process payments.

· Reconcile AP balance against supplier’s SOA.

· Maintain Fixed Assets listing.

· Reconcile inventory regularly

· Perform month end financial closing.

· Prepare monthly reports / Management report

· Prepare and submit GST returns.

· Prepare bank reconciliation and audit schedules.

· Maintain accounting files and records.

· Support in financial audits

HR

Run Payroll and all tasks associated with payroll.

Administrative duties

· Manage the office and ensure that all administrative tasks are completed efficiently and effectively.

· Undertake any other ad-hoc tasks and responsibilities assigned.

Requirements:

· Bachelor’s degree in finance/accounting and/or relevant professional qualifications

· Proficiency in Office 365/ ERP system

· Part time can be considerate

Please email to : [email protected]

Job Description

• Customer service and indoor sales support for NVOCC.
• In charge of Booking issuance.
• Calling the customers on daily basis.
• Supporting sales and marketing team.
• Monitoring the DF Loading and calling the customer to get booking to fulfil the DF Vessels.
• as well as open slot.
• Quoting and Co-ordinating with Corporate Customers.
• Submitting the Performance report to the principle weekly and monthly.
• Submitting Loading and inventory report to Country Manager.
• File the rates in the system.
• Getting DG approval from the Feeder / HAZ Team/PODs.
• Getting Flexi Approval from the Feeder.
• DF vessel meeting and space allocation.

Job Requirements

• Experience in handling dry vans, NVOCC.
• Good communication skill.
• Proactive, and ability to work hard.
• Willing to take challenges to enhance long term career progression.
• Pricing and Budgeting Experience in shipping.

Roles and Responsibilities:

· Managing overall project delivery to the customer, ensuring that work is completed on time, is within budget, and is consistent with client and company requirements.

· Overseeing and approving procedures while liaising with stakeholders, both onshore and offshore.

· Ensuring that operations run smoothly each consecutive day of its full duration, chairing HIRAs, and making sure that all documentation is produced to a high standard for As-Built Reporting.

· Maximizing contributions and meeting contractual obligations and schedules.

· Supervising all subordinate project personnel.

· Directly liaising with managers/supervisors in charge of project matters (i.e. procurement/drafting/assets / human resources).

· Specifying the scope of work and budgets for engineering activities, assets, and third-party activities.

· Familiarising oneself with all items and conditions encompassed within the respective project, both technically and commercially, with a complete understanding of the scope of work.

· Implementing, controlling and monitoring the overall safety and quality assurance of all project-related activities as specified in the Company’s management system.

· Preparing and maintaining project budgets, with assistance from the cost controller in detailing costs and sales revenues.

· Preparing the monthly internal and external reports.

· Identifying variations in actual costs and the project’s budget, monitoring and controlling them as required.

· Communicating variations in actual costs and project budget to the client, with approval/rejection of these variations based on the contract’s T&C.

· Liaising with the customer, ensuring that project meetings are held with the relevant personnel.

· Acquiring all the resources that are required to carry out the project from the respective departments.

· Encouraging technical developments or suggestions that may enhance overall project engineering or operational efficiency.

· Ensuring that all aspects of project administration, engineering and operations fulfil contractual requirements and are conducted in a safe, efficient, and profitable manner.

· Conducting all activities within the management system, procedures, and work instructions.

· Advising and assisting the commercial department with tenders for potential work.

· Ad-hoc duties as deemed required to complete the work scope.

Job Knowledge, Skills & Experience

· A degree, or equivalent, qualification is preferred, but not essential.

· A minimum of 10 years of experience in a sub-sea-related discipline.

· A demonstrated understanding of, and an ability to apply, offshore engineering principles.

· A demonstrated ability to apply commercial awareness to activities undertaken.

· An ability to manage and motivate large teams of personnel, with the capacity to effectively communicate with individuals of all designations.

· An ability to co-ordinate a multi-operational project.

· A high level of problem-solving and decision-making skills,

· A capacity for managing change, and conducting risk assessments.

Competencies

· Is safety-focused with demonstrable adherence to regulatory requirements.

· Adopts a customer-focused approach with sound commercial awareness.

· Has good working knowledge of offshore and inshore air/nitrox diving activities with relevant experience with HSE regulations and trade industry body guidelines.

· Is knowledgeable in Inspection-Type ROV operations.

· Is experienced in Offshore diving operations from DSVs.

· Has sufficient understanding of DSV charter parties.

· Has valid knowledge of all risks that are associated with various diving operations and locations of exposure.

1. Plan, manage, control and supervise the production processes to ensure product supplies, while meeting highest safety and quality standards and delivery times;

2. Responsible for production, the preservation of all sources, maintenance, plant infrastructure and utilities;

3. Secure highest efficiency and productivity;

4. Ensuring that health and safety regulations are met

5. Continuously improve production efficiency by utilizing all resources effectively (equipment, staff, maintenance, etc.);

6. Develop and implement operations related plans, budgets, policies and procedures;

7. Troubleshoot production problems and ensure a smooth, safe and efficient production operation;

8. Initiate and enhance costs optimization;

9. Responsible for organising relevant training sessions

10. Supervise all activities in production operations

11. Other ad-hoc duties as assigned

Salary & job position will be discussed based on qualifications and experience.

TECHNICAL MANAGER

Responsibilities:

· Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective.

· Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment.

· Effectively allocate tasks and responsibilities among team members based on their skills and expertise.

· Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information.

· Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development.

· Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives

· To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers.

· To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs

· To manage purchasing of equipment and company’s equipment and inventory

· preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources.

o To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure.

· Ensure systems and processes comply with workplace safety and health regulatory requirements.

· Ensure that customer quality specifications are constantly met.

Requirements:

· Degree in Engineering (Preferably Electronics) or equivalent.

· At least 5-8 years of relevant working experience in Security Industry, managing a group of 5 or more engineers.

· Possess excellent planning and organization, interpersonal and communication, and problem solving skills

· Excellent project management skills

· Able to work independently and make good decisions

Senior Category Manager Logistics, Singapore

Are you interested in working at a market leading multinational company? At Grundfos, we develop, produce and sell some of the worlds’ most efficient and energy saving pumps and pump solutions across the globe. We support our customers save natural resources and reduce climate impact. With us, you will be part of an international workplace where innovation, collaboration and development are front and centre in everything we do. Grundfos is financially independent, stable company, where next to our customers, employees are also number one of us. Grundfos provides free professional training and personal development opportunities in an international environment.

What is the job about?

Deliver consistently high Customer satisfaction on behalf of the Global Indirect team within Group Purchasing as business Partner for the group functions and business stakeholders. Conduct Value Based Sourcing within

the logistics category. A continuously optimization of the Operational Excellence, Innovation and Sustainability delivered from Suppliers. TCO (Total Cost of Ownership) optimization in the Logistics industry/category. The role reports to Logistics CoE (Centre of Expertise) Head .

Your main responsibilities

Strategic Sourcing Process related activities:

• Responsible to develop sourcing strategy to support Business strategy and roadmap
• Manage a portfolio of supplies with regards to development, implementation, and alignment between Global and Regional sourcing strategies
• Provide leadership in supply market intelligence research and analysis activities for visibility in key cost drivers and market trends, industry best practices
• Responsible for value & savings delivery for the category
• Optimize suppliers portfolio
• Lead negotiations/tendering process
• Ensure favorable and compliant contracts closure implementation and management
• Act as a Business Partner for the Group function: understand the business strategies, needs and requirements while challenge requirements, policies, existing solutions and concepts

Ensure foundation for Supplier Relationship Management, data transparency and reporting abilities for indirect suppliers, including but not limited to:

• Facilitation of business reviews
• Definition and maintenance of preferred suppliers lists
• Suppliers performance assessment and development
• Savings, cost avoidance, spend per net sales
• Days Payable outstanding
• Value creation beyond price through collaborative development of spend management, supplier portfolio and performance, quality, sustainability, partnership and innovation
• Supplier performance assessed against Grundfos key business requirements within the category
• Contracts management with external suppliers in compliance with Group policies, standards and requirements on sustainability, ethics and Grundfos values

Your background:

We imagine that you have:

• Being enthusiastic about logistics and supporting climate impact projects
• Good English communication in written and spoken
• Minimum 5 years professional experience within sourcing in a global organization for the specific category
• Experienced in communicating at senior executive level as well as other levels internally as well as externally (typical counterpart in relationships and strategic negotiations will be managing directors or senior executives)
• Analytical and strategic thinking, have good computer skills like database, power-point etc
• Result- and action oriented
• Persuading and Influencing skill
• Capable of traveling (approximately 30%)
• Experience formulating logistics strategies and concepts
• Able to visualize logistics strategies and concepts
• Capable delivering results and meeting customer expectations

Roles & Responsibilities

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements

Service Asset and Configuration Manager – Job Description

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Responsibilities:

· Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

· Responsible for the implementation and support of the configuration management tools and systems.

· Manage asset discovery processes to ensure up to date and accurate inventory.

· Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

· Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

· Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

· Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

· Identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes, and relationships.

· Plan and manage yearly IT asset verification exercise.

· Manage, track and report on all the in-scope IT assets.

· Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.

Qualification Requirements:

· Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience

· 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

· Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management

· Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

· Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

· Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

· Strong attention to detail with excellent troubleshooting, verbal, and written communication skills

· ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.

· Ability to influence a cross functional team to obtain desired results.

· Strong interpersonal communication skills to build good relationships with stakeholder.

· Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.

· Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT

· Possesses a service-oriented nature with ability to learn new tools and technologies quickly.

· Meticulous and Quality conscious

A day in the life of…

• Supervise the purchasing function of technical, raw packing materials using MRP to meet production requirements
• Co-ordinate with Zone purchasing and Nestle Malaysia Group Purchasing for purchasing & supply of raw & packing materials
• Partnering relationship with major suppliers
• Defining purchasing policies and procedures
• Ensure housekeeping of system inputs to ensure on time payment to suppliers
• Obtaining and alllocating resources to manage purchasing activities and projects
• Stock control for raw & packing material and finished goods
• Accurate control of inventory
• Stock Rotation
• Scheduling of resources and ensure warehouse optimization
• Ensure claim and disposal of reject material to supplier at best possible price
• Ensure disposal of obsolete stock due to product discontinuation or recipe change
• Ensure Ageing stock situation for raw and packaging materials
• Ensure claim and disposal/rework of reject material from suppliers
• Supervise and ensure smooth Inbound activities of Jurong Factory
• Logistics and Freight bill verification for inward shipment
• Ensure Zone transport policy and cargo allocation to carriers is adhered to
• Liaison with government bodies Chamber of Commerce, Embassies and Inspection bodies in the event of dispute
• Ensure the best rate and service level with Logistics Service Provider
• Budget Planning
• Monitoring warehouse expenses
• Continuous Improvement & coordination of system and operations
• NCE roll out ---> Agenda, PQSCPM goal alignment and target setting
• GLOBE Stream lead for Purchasing and Warehousing module to co-ordinate system upgrades, testing and reporting
• BCP Co-ordinator for Purchasing, Warehousing & Logistics
• To constantly improve staff morale through training and empowerment
• Responsible to implement safety and environment practices in the workplace.

What will make you successful

• Degree in Logistics and Supply Chain Management or equivalent
• At least 5 years of experience in supply chain management
• Solid team player with the ability to lead and multi-task.
• SAP experience in material handling, planning and purchasing
• Commitment to a strong work ethic, integrity, honesty, safety, compliance and quality

Job Description

1. Assist the superior to manage the day to day Depot operations
2. Ensure equipment is in good working conditions and follow up on maintenance and repair, if any
3. Monitor outstanding container repairs for shipping and leasing lines
4. Assist the superior in planning the yard relocation and allocation of containers
5. Ensure there is no delay at the gate and ensure smooth traffic flow at all times
6. Discuss and report to superior on any enhancement made to daily operations
7. Assist the superior to perform outdoor tasks like container nomination, container measurement, make shifting arrangement etc.
8. Attend to any additional services which are non-routine in nature (such as container door cannot open etc.)
9. Manage subordinates to achieve operational and service excellence
10. Report to superior if there is any dispute, accident and incident. Prepare the accident report and submit to superior
11. Conduct toolbox meeting weekly
12. Attend the regular operations meeting with shipping agents to discuss operations work plan and implementation
13. Keep track of fixed assets and ensure depot facilities are in good order
14. Liaise with DTT team to improve trucking efficiency
15. Regulate the importance and priority of every job order assigned to the operations team
16. Liaise with vendor on container repairs/ washing issues and ensure that they complete their jobs on time to meet our customers’ requirement. Ensure containers are repaired according to IICL/ cargo worthy standards or other customers’ criteria
17. Identify safety hazards in operations areas and proactively eliminate any risks
18. Ensure staff work safely in a safe workplace
19. Integrate safety into daily work activities
20. Adhere to statutory / company’s safety and health policies, procedures and regulations
21. Any other duties and responsibilities assigned from time to time

Requirement

1. Diploma in logistics preferred
2. Committed, hardworking and self-disciplined
3. Responsible individual who is diplomatic and possess high level of initiative, strong interpersonal and communication skills

Others:

1. Alternate Saturday
2. Subsidized lunch
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

Job Description

· Handle high pressure/high flow pump repair projects

· Handle new pump supply projects

· To lead a team of technicians to carry out sales, service & Maintenance works

· To Coordinate with vendor contractors, customers and asset owners, until successful completion of works

· To engage in pump performance improvement projects

· To troubleshoot problems on machine & system on site

· To be able to travel overseas to conduct any of the above-mentioned works

· To make detailed reports of works done

. Must be well verse in dealing with Japan Head office and good communicate skill to expain and execute the instruction accordingly

Requirements:

A) Engineering Degree in Mechanical

B) Should be a team player with minimum 5 years working experience preferably in a process plant, power station, pumping stations in the capacity of operation or maintenance personnel.

C) Possess leadership qualities

D) Able to travel oversea and on short notice

Service Asset and Configuration Manager – Job Description

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Responsibilities:

· Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

· Responsible for the implementation and support of the configuration management tools and systems.

· Manage asset discovery processes to ensure up to date and accurate inventory.

· Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

· Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

· Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

· Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

· Identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes, and relationships.

· Plan and manage yearly IT asset verification exercise.

· Manage, track and report on all the in-scope IT assets.

· Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.

Qualification Requirements:

· Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience

· 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

· Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management

· Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

· Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

· Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

· Strong attention to detail with excellent troubleshooting, verbal, and written communication skills

· ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.

· Ability to influence a cross functional team to obtain desired results.

· Strong interpersonal communication skills to build good relationships with stakeholder.

· Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.

· Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT

· Possesses a service-oriented nature with ability to learn new tools and technologies quickly.

· Meticulous and Quality conscious

Job Description

As part of Nanyang Technological University Singapore, the College of Science which comprises three schools is home to more than 3,000 students, more than 230 faculty and 720 staff.

The College is committed to developing Continuing Education Training (CET) programmes that offer cutting-edge lifelong learning solutions and globally recognized qualifications accessible by aspiring professionals and lifelong learners. The College aims to develop strategic partnerships and extensive networks with thought leaders and industry experts, curating CET programmes that are responsive to the evolving skill requirements of the economy.

This incumbent will support the Assistant Dean in driving the business development and cultivating the ecosystem of CET at the College in line with the nation’s lifelong learning objectives. The incumbent will undertake horizon scanning of the lifelong learning to understand market trends and future directions. The incumbent will work collaboratively with internal and external stakeholders (including government agencies) in developing CET and enterprise-led training programmes and initiatives.

Key Responsibilities

• Interface between College and Schools to harmonise the outreach strategies, implementation plans, and efforts and support the schools in their outreach.
• Manage upstream activity, including attending to all leads generated from sales and marketing campaigns and inquiries, drive lead conversion and reporting.
• Work with Professional & Continuing Education (PaCE) to support queries pertaining to operational matters.
• Work with internal teams to execute sales and marketing activities to promote College’s capabilities and demand generation programs through on and offline campaigns, events, media releases, case studies, or websites.
• Manage downstream activity, including working with PaCE Operation Team to ensure smooth delivery of courses and learner’s journey and experience management.
• Oversee the whole process of managing and responding to enquires, constantly engage them with regular updates of the programmes available, and eventually work towards the goal of having them sign up for the programmes
• Support in formulating sales and marketing tactics in line with the college’s priority, and business objectives

Competencies and Qualification Requirements

• Degree qualification from a recognized university
• Knowledge on Search Engine Optimization (SEO) / website design/ Electronic Direct Mail (EDM) will be an added advantage.
• Familiar/ well versed in using Customer Relationship Management (CRM)/ database management tools for tracking of leads, enquiries, and reporting purpose.
• Possess minimum 5 years of inbound and outbound sales experiences.
• Experience in hunting and farming sales in the Higher Education landscape. Professional services, and Consultative sales experience will be considered.
• Proven ability to convert leads into sales, demonstrated success from the funnel and lead management to close sales (registered + fee paid), and work with the sales operations/delivery teams to hand over the customer.
• Experience in implementing sales and marketing tactics, support proposal development, monitor, review and report on progress.
• Proficient in photo and video editing & tools
• Excellent verbal and written communications skills
• Ability to manage multiple projects and priorities with competing deadlines.

Responsibilities:

• Achieve sales targets for room sales revenue.
• Develop new business and manage existing accounts with a focus on building long-term, value-based customer relationships.
• Engage customers by attending to sales inquiries and conducting site visits.
• Prepare sales contracts and follow up with clients on event details.
• Maintain good service standards by checking feedback from guests and making necessary improvements.
• Generate, review, and analyze weekly, monthly, and quarterly sales reports for the Director of Sales.
• Participate in ongoing research of the travel industry to detect market trends and related information for the development of new marketing strategies.
• Make reasonable recommendations to improve potential from various markets.
• Mentor to guide the team as and when required.
• Ad-hoc projects or other duties as assigned.

Requirements:

• At least 5 years of hotel sales and managerial experience
• Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Strong problem-solving and solutions provider.
• Strong negotiation and persuasion skills.

Responsibilities

- Perform repair, troubleshooting and commissioning of Caterpillar engines/

machines / equipment.

- Coordinate and communicate with customer.

- Develop strategies to improve quality of technical support, and to improve service.

- Review set up for technical support with principals

Requirements

- Diploma in Marine / Mechanical Engineering / Mechatronics

- 2-3 years working experience in the construction/marine or mechanical handling

equipment industry or 5 years experience with Industrial Technician Certificate

- Ability to organise and lead with plenty of drive and initiative

- Shipyard working experience / sea going experience will be an advantage.

Purpose of the Job:

To handle commercial aspect of dealing with shipyards/clients.

Role and Responsibilities:

• Commercial Support for all New Building Projects/ Tenders.
• Review & negotiate all quotations from shipyards/ vendors.
• Manage budgets for all New Building Projects.
• Monitoring and resolving commercial and contractual issues of a newbuild project
• Liaising with the site/project team to ensure that the team understand and adhere to the contractual obligations and commercial impacts.
• Ensuring that all engineering changes that have commercial impacts are captured and updated.
• Reviewing site instructions and quotations from the shipyard / vendors
• Liaising with vendors for quotations on equipment for new vessel development
• Developing effective process flows for site team, project support, and commercial/finance team.
• Ensuring the correct PR / PO are raised on a timely basis
• Update weekly commercial report

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Responsibilities

• Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. Ensure that the team is properly trained and equipped to deliver the service to customers
• Building and maintaining strong relationships with customers. This involves understanding their needs and expectations and ensuring that the system is meeting those needs
• Ensuring that the service delivery meets the quality standards set by the Authority. This involves monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary
• Managing the service delivery budgets, including resource allocation, cost management, and revenue forecasting
• Managing service delivery contracts with customers. This includes negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Identifying and managing risks associated with service delivery. This involves developing risk management plans and implementing mitigation strategies to minimize the impact of risks on service delivery
• Ensuring that the communication system is properly maintained on a regular basis. This includes conducting routine checks, inspections, and preventative maintenance to ensure that the system is operating at peak performance
• Diagnosing and repairing faults in the communication system. This includes troubleshooting, testing, and repairing any equipment or software malfunctions that may occur
• Managing spare parts and equipment required for the communication system. This involves maintaining an inventory of spare parts, ensuring that the required parts are available when needed, and ordering new parts as required
• Monitoring the performance of the communication system. This includes conducting regular tests and measurements to ensure that the system is operating within specified parameters and identifying and resolving any issues that may arise
• Ensuring that the communication system meets all safety regulations and standards. This includes ensuring that all equipment and installations are in compliance with safety codes, regulations, and standards

Requirements

• Experience with transmission network technology (optical/packet transport circuits)
• Experience managing external vendors, commercial negotiations
• Good financial and people leadership skills
• Working location is in Ang Mo Kio
• Singaporeans Only

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

Responsibilities

• Assist customers with order placement, tracking, cancellations, and returns, ensuring a seamless and satisfying experience
• Address customer concerns and complaints, and resolve issues promptly and effectively
• Keep customers informed about order status and promptly handle any changes or updates requested
• Documents, escalate, and follow up on incidents
• Focus on direct customer interaction as a first-level helpdesk
• Collaborate with other teams for timely issue resolution

Requirements

• Minimum GCE “O” level or equivalent
• Prior experience in customer service or a related role is preferred
• Display empathy and patience when dealing with customers, even in challenging situations.
• Good telephone etiquette and communication skills
• Positive attitude, multi-tasker and a team-oriented mindset working with minimal supervision is essential, committed to going the extra mile for customers.
• Knowledge in MS Office application is essential and hand-on experience in SAP B1 is much preferred

Roles & Responsibilities

• Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Turn or stir foods to ensure even cooking.
• Season and cook food according to recipes or personal judgment and experience. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
• Portion, arrange, and garnish food, and serve food to waiters or patrons. Regulate temperature of ovens, broilers, grills, and roasters. Substitute for or assist other cooks during emergencies or rush periods.
• Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption. Estimate expected food consumption; then requisition or purchase supplies, or procure food from storage.
• Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches. Coordinate and supervise work of kitchen staff. Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
• Preparation of menus relevant to a diversity of clients
• Must need to work on weekends and public holidays
• Must have Proficiency to speak English, tamil, Hindi and Malay