About JP Morgan

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.

As a Chase contract employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

Consumer & Community Banking (CCB) Production Management is accountable for maintaining the production environment for all Chase businesses including Chase.com, mobile banking, retail branches, lending, and customer service. Our Vision is to deliver an “always available” customer experience, where change is executed seamlessly in an automated and simplified environment. We are made up of high-performing teams with business and technical expertise partnering across the organization to drive continuous improvement, using ITIL-based processes and practices.

Job Description

Mission Control Incident Management (MCIM) focuses on high impacting or potential major incidents across Products within Consumer & Community Banking (CCB). MCIM strives to mitigate and/or resolve incidents with support from Mission Control App, SRE, AD, Product, and Tech Partners, as quickly as possible with the goal of supporting our object of “Always on, always available for every customer”.

MCIM provides industry leading standards within Incident Management. Our focus, with strong partnerships, remains on Command & Control, strong Communications; accurate Data Quality, and capturing and documenting mission critical information.

Job responsibilities

As a Major Incident Manager, you are responsible for the following:

• Owns and drives incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents
• Establishes strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios
• Adheres to critical process and procedure, and appropriate escalations in support of production incidents
• Applies technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution
• Distributes clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences
• Supports follow-the-sun model and partners with the global Major Incident Management (MIM) team. This role is based in Singapore with a 12hours shift pattern, from 7:30 am to 07:30 pm Singapore time

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines
• Minimum 2 years of experience in Incident Management, IT Service Delivery, IT Service Desk, IT Operations in an enterprise scale environment
• Strong ability to think and act independently to resolve production issues, and act with sense of urgency and agility
• Advanced analytical skills and displays history of achieving goals in a high-performance environment
• Ability to multitask in a fast-paced environment utilizing multiple tools
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Knowledge of ServiceNow, JIRA, AWS Cloud, Kubernetes and monitoring tools (Splunk, Dynatrace, etc)
• Preferred ITIL certified, Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

* Assist the outlet manager in the daily operations

* Prepare bread & beverages to serve customers

* Learn and manage the outlet operations

* Full-time and Part-time positions available

* Staff will good potentials will be trained to be outlet managers in the future expansions

- English and Chinese Speaking

- Minimum education : N Level and above

- Able to work as a team

Responsibilities

Financial & Facilities Management

Accountable for the financial accounting and budgetary control of a centre’s funds and the management and maintenance of centre facilities for safe and optimal utilization

Regulations, Policies and Quality Standards

Addresses the regulatory compliance to national frameworks accreditation and licensing standards, centre policies, programmes and curriculum to provide services that meet or exceed standards of practice for children and families

Organisational Management and Continuous Programme Improvement

Encompasses the knowledge, organizational skills and leadership qualities to develop and implement policies and programmes of high quality and standards.

Human Resource Management

Responsible for addressing the principles of organizational culture and management procedures in ensuring a high level of staff quality and opportunities for professional development.

Personal and Professional interactions

Ensuring effective and open communication channels for the exchange of information, ideas and sharing to build strong professional relationships and uphold ethical, and professional practice.

Leadership, Team Building and Professional Development

Encompasses the commitment to the overall vision of high-quality care and education services through modelling and leading professional development, cultivating and motivating self and others to work collaboratively in teams and across disciplines and interest groups to form communities of practice.

Any other duties that may be assigned from time to time

Requirements

· Minimum of a diploma in Early Childhood Care & Education (Leadership), or its equivalent

· A recognised certificate in infant care and/or a degree in Early Childhood Education from an approved institution will be advantageous (Note: Required if centre offers infant care)

· Minimum 3 years of experience working as a centre leader in a preschool

· High EQ, matured, exemplary leadership and management skills are essential;

· Good interpersonal skills

· Excellent written and verbal communication skills

· Well versed with the SPARK 0 to 6 years framework, licensing regulations, Early Years Development and Nurturing Early Learners framework

JOB RESPONSIBILITIES

• Provide a high level of customer service and assist in members' and guests’ inquiries
• Collect ball fees, Toptracer Range fees, and ball card top-up fees
• Assist with bay reservations for members and the public (phone, email, in-person)
• Supervises and directs junior level CSA in the golf shop as well as field attendants
• Assist to manage the receiving and processing of new inventory in the shop
• Assist to stage and prepare club activities and leagues being organized at the driving range
• Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.

JOB REQUIREMENT

• Post-secondary education is an asset but not required
• Strong customer service skills in person and over the phone
• Proficient in basic computer software (MS Office and similar)
• Reliable, punctual, and eager to be part of a service-oriented team

This is an 8-month contract role based onsite in Singapore with a US MNC tech giant.

Responsibilities:

• Implement regional strategies & programs to transform our resellers to become activated to sell a wider suite of products.
• Negotiate and enable resellers to retain and expand their existing business customers that are using our products.
• Drive quarterly business plans with partners and own the day-to-day execution via a direct and active relationship with partners.
• Support the sales delivery via partner-led go-to-market activities and channel-sales plays, e.g. account-based marketing, events, campaigns.
• Track, analyze and communicate key quantitative metrics and run quarterly business reviews with regional & global partner exec teams
• Collaborate with cross-functional teams including product, sales, customer success, partner engineering, legal, marketing, and PR.

Requirements:

• 10+ years of relevant work experience in SaaS, Business development roles including exposure to SaaS solutions.
• English language proficiency
• Experience driving early stage product adoption, leveraging ecosystems, channel and strategies of scale
• Problem solving – having faced many predicaments in the past, you are a natural at getting to the heart of a problem and navigating the path to a suitable outcome for all.
• Program management – you are at ease with managing various competing projects, keeping everyone up to date and following through on delivery.
• Strategic thinking – you enjoy seeking out the relevant information to craft strategic, long-term plans along with corresponding targets.
• Negotiation – a skill you have developed over the years in the channels space, understanding and even anticipating the push and pull factors is now second nature.
• Collaboration – you are deliberate in creating multi region, cross-functional relationships to lead projects successfully.
• Analytical – you leverage data to develop business plans, understand customers and market insight and analyze program effectiveness.

Preferred Qualifications:

• Hardware industry experience ideally within XR/VR business.
• Other hardware sales experience (e.g., Apple, Microsoft hardware, etc.)
• B2B enterprise experience

What you will be doing:

• Manage the day-to-day operations of the W1 & W3 Estate.
• Manage regular inspections of estate to assess maintenance needs, cleanliness, and safety standards.
• Coordinate with vendors, contractors, and internal teams to schedule and oversee maintenance and repair works.
• Be the main Point of Contact for the Client on all operational matters.
• Attend to feedbacks, concerns, and complaints promptly and professionally.
• Supervise and inspect trial pits to ensure no illegal dumping, buried structures and free from contamination before handing / taking over the land from / to Agencies / lessees.
• Prepare monthly KPI reports, meetings, and management report.
• Supervise Term-Contractor performing inspection and maintenance regime.
• Raise any hazardous / safety concern observed during surveillance and inspection within the estate to the management.
• Review quotations and prepare the cost estimation report and submit to the management.
• Ensure fulfilment of FMC contractual requirements.
• Ensure projects are completed on time, within budget, and to required standards.
• Manage incidents and comply with incident reporting requirements.
• Perform any other duties and responsibilities as assigned by management.
• Manage a team of property executive, property officers and technicians

You are:

• Estate management requires traveling from location to location to perform the task efficiently, company transport will be provided.
• In estate management, it's essential for individuals to feel at ease working outdoors, embracing the dynamic environments inherent to the role.
• Excellent communication abilities for engaging with clients and various stakeholders effectively.
• Demonstrated capability to collaborate seamlessly within a team and work independently when required.
• Class 3 driving license / Class 2 driving license with own transport will be an added advantage.
• Educational requirement – Diploma in facilities management / related field.
• Office Computer skills are necessary, including proficiency in Microsoft Office.
• Foster a positive and productive work environment.
• Availability on short notice would be highly advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Career development and a promote from within culture

An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

· Designs, plans, and handles testing, commissioning, software programming and supervision on site for Building Management System (BMS) on project plan, specifications, and contract documents.

· Analyses plans, specifications, and contract to determine project requirements.

· Prepares submittals containing schematics, descriptions and technical literature as required.

· Maintains current design documents throughout project duration.

· Prepares engineering re-estimate reports and minimizes report variances.

Perform testing & commissioning of BMS.

Job Requirements:

· Project management skill is required.

· Degree in Mechanical/ Electrical engineering or its equivalent

· HVAC experience and sequence of preparation for Building Management System (BMS)

Experience in BMS technical submittals preparation

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

Roles & Responsibilities:

Good understanding of bakery shop operations. experience in cafe & bakery is a plus

Supervising a team of retail assistants to ensure smooth operation

Create processes to get work done efficiently

Handle inventory management, housekeeping and merchandising

Process payments by totalling purchases; processing cash or other credit cards

Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

6 days roster based (retail hour 10am to 10pm)

1 weekday off

Benefits:

1. Training will be provided.

2. Annual leave and medical leave

Description

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description

• Responsible for ensuring that multiple SAP projects are delivered within scope, quality, time and budget requirements. Also, in charge of the overall use of resources.

• Take lead in all the phases of SAP project implementation, from project planning, execution, risk management, go-live and project closure.

• Working with internal clients to determine project definition and business requirements.

• Setting up an appropriate project organization.

• Accountable for developing & managing project plans & WBS and coordinating the activities of the project team and sub-team.

• Communicate and coordinate with business user team to ensure project can be carried out as planned.

• Ensure that all strategies are implemented efficiently and according to plan and that the client goals are satisfactorily reached.

• Managing client and stakeholder relationships at project level.

• Provide project status reports & phase reports to internal PMO & stakeholders.

• Providing leadership, motivation & coaching to project teams and clients in an SAP environment.

• Advising clients on project governance as well as template governance.

• Manage all change request (CRs) if timeline, scope, or resource requirements change.

• Plan & execute knowledge transfer from realization team to support team (AMS)

Job Description

• Responsible for overall major key account
• Be accountable for the business and operation to provide Leadership and Decision-making to the Control Tower, procurement and transport operations teams
• Manage the integration & implementation of new structures developed in operations
• Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
• Ensure that all transport is carried out within predetermined cost and security standards
• Identify, lead, drive and monitor process improvement activities.
• To be responsible for the technical delivery of the solution design and modelling of all actual and potential business solutions.
• Assist the Control Tower team with the preparation of customer presentations, project submissions, response to invitation to tender documents and any other process towards the delivery and implementation of improvement initiatives.
• To be a major contributor to the development of new structures and methodologies within the primary supply chain.
• Building a strong partnership with vendors (such as carriers, feeder operator) and ensure they deliver the best service level to customer.
• Closely communicate with DGF network at destination and ensure they deliver the best service to customer
• Bring an overall view on transport within the customers organization in order to identify further savings attributable to optimization
• Ensure Operational Savings are delivered and Service Levels and Customer Satisfaction are delivered for LLP customers
• Responsible to manage the procurement activities for shipping lines and barge operators
• Commercial ownership of the key account at the country level

Job Requirements

• 12 years shipping operations and customer service handling key customers
• 4 years managing a large team (> 10)
• At least diploma education

Job Description

• Seeks and prospects for high value target accounts to win new customers generally in the 100k - 500k range net sales per annum; focusing bringing new Ocean freight customers on board.
• Builds rapport and trust with customers by being informed about customer's business and the market
• Assesses the type and size of customer needs and recommends solutions based on these needs by using industry knowledge
• Closes business connecting a customer need with a DHL solution and the value it may create for the customers
• Gathers customer and market information to update product and trade lane on current conditions
• Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential problems.
• Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• Provides forecast in relation to opportunities & pipelines using DGF CRM.
• Engages pro-actively with Product to resolve commercial / operational issues.
• Collects relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
• Performs any other duties assigned by immediate superior

Requirements

• Deep knowledge in the freight forwarding business
• Good communication and presentation skills, ideally selling experience in competitive markets
• High degree of self confidence, initiative and commitment
• Diploma/ degree with at least 3-4 years of relevant working experience

Job Description

• Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular
  sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade
  Lane involvement).
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings
  and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and
  proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of
  sales activities.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer
  implementation in order to ensure proper operational handover and implementation to meet customer
  expectations (SLA's & SOP's).
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their
  satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential
  problems.
• Coordinates with CRMs on account planning, customer enquiries, business reviews, etc.
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business
  critical issues.
• Consults CRMs and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.

Job Requirements

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 3 years of relevant working experience in a MNC environment

Roles & Responsibilities

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers' needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Full time/permanent position

- Able to commit to working retail hours on weekdays (9am-6pm) and weekends/public holidays (9am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Yearly performance bonus

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

Roles & Responsibilities

Job Summary:

Primary task is to assist with conducting or leading active ageing programmes. Additionally, to provide befriending and outreach services to seniors. Lastly, work closely with Managers on implementing all services needed to achieve centre’s performance indicators.

Job Description

· Assist with conducting and evaluating active ageing programmes within and outside the centre.

· Provide befriending and buddying services to frail and vulnerable elderly at their homes.

· Conduct community outreach and relevant need assessments to elderly within designated service boundary.

· Provide referral to help services for the elderly in needs.

· Perform administrative and reporting duties such as enrol new members, attendance records, visitation notes, and other data or statistics collection as required by the authorities.

· Perform tasks needed to facilitate effective centre operations.

· Perform any duties as assigned by the reporting / centre manager.

Job Requirements

· Minimum Diploma Holder.

· Experience in eldercare, healthcare or social service is preferred.

· Able to speak dialects (e.g., Hokkien, etc.) and simple Malay is desirable.

The Responsibilities:

As a Childcare Teacher, you shall be required to perform teaching and administrative responsibilities.

Teaching duties include but are not limited to lesson planning, resource preparation, classroom teaching, lesson recording, reporting of children’s progress, communicating with parents, routine care, classroom decoration, organising excursions etc.

Administrative responsibilities include attending weekly staff meeting, carrying out assigned administrative duties (e.g. ordering stationery) and any administrative matters as assigned by the Reporting Officer.

The Ideal Candidate:

• Enthusiastically participate with children in activities
• Be passionate, creative, energetic and disciplined
• Be willing to commit to working/training on Saturdays
• High level of reliability, integrity with a positive and mature
• disposition
• Candidate must possess at least a Professional Certificate or
• Diploma in Early Childhood Care and Education or equivalent
• Certified by ECDA at L1/L2 category
• At least 1 year(s) of working experience in the related field is
• required for this position

> Full-Time, Part-Time and Contract position(s) available

> Interested candidate please send your resume stating with current and expected salary, reason of leaving and notice period

Job Overview:

We are seeking a highly driven Sales Manager to lead new business development for IT roles across various industries in Singapore. The candidate will be responsible for identifying and securing new accounts, managing P&L, and driving the growth of the business by opening new logos within the region.

Key Responsibilities:

• Develop and execute strategies to acquire new clients across multiple industries in Singapore.
• Manage P&L for sales operations, ensuring profitability and efficient resource allocation.
• Identify, prospect, and open new logos within the region.
• Build strong relationships with key decision-makers and drive client engagement.
• Collaborate with internal teams to meet client requirements and ensure successful service delivery.

Qualifications:

• Proven experience in IT sales, business development, and managing P&L.
• Strong network and ability to open new accounts in Singapore.
• Excellent negotiation, communication, and leadership skills.

Location: Singapore (on-site)

Company Overview

The GEAR by Kajima Pte Ltd is the technology services business and the open innovation platform of Kajima APAC. As part of Kajima, one of Japan’s largest and oldest construction, engineering, and real estate companies with a nearly two-century legacy of innovation, The GEAR by Kajima Pte Ltd embodies a tradition of excellence, craftsmanship, and precision, combined with cutting-edge technological capabilities and deep research expertise stemming from our industry-first Kajima Technical Research Institute.

Inspired by success of The GEAR hub – Kajima’s first overseas headquarters and R&D facility which serves as a living lab for exploration, experimentation and co-creation – The GEAR by Kajima Pte Ltd provides unprecedented opportunities for businesses to access to Kajima’s licensed technologies and leverage our rich engineering heritage. We are dedicated to cultivating an open and collaborative ecosystem with our partners, driving forward industry-wide advancement and setting new standards for the future of the built environment.

Job Description

We are seeking a highly motivated and dynamic Programme Manager to lead our startup and ecosystem engagement programmes, including but not limited to The GEAR Residency Programme and Community Access Programme. This role is essential in managing the end-to-end operations of the programmes, including recruiting startups, managing The GEAR community, coordinating resources, facilitating mentorship, connections between startups and internal units, facilitating proof-of-concepts between startups and internal units, and ensuring the overall success of the participating companies. The position offers a unique opportunity to shape and develop the programmes.

Key Responsibilities

Programme Management:

· Engagement Programmes: Oversee the day-to-day operations of the startup and ecosystem engagement programmes, including The GEAR Residency Programme and Community Access Programme. Collaborate with startup programme innovation partner(s) to deliver The GEAR Residency Programme.

· Startup Recruitment: Together with innovation programme partner(s), identify and recruit high-potential startups to participate in The GEAR Residency Programme, conduct outreach and marketing efforts to attract a diverse range of startups, and manage the application and selection process to ensure a high-quality cohort.

• Mentorship Facilitation: Facilitate connections between startups and experienced mentors. Manage mentor relationships and ensure productive and beneficial interactions. Organize mentorship sessions, workshops, and advisory meetings.

· Monitoring and Evaluation of Programmes: Develop and implement strategic plans to ensure the success and sustainability of the programmes. Monitor and evaluate programme performance, making necessary adjustments to improve outcomes.

• Performance tracking: Track and report on the performance of the programmes and participating startups. Analyze data to identify trends, successes, and areas for improvement. Provide regular updates and reports to management and stakeholders.

Community Management

• Engagement: Build and maintain a vibrant and engaged community within The GEAR. Foster a collaborative and supportive environment for startups, mentors, and other stakeholders. Coordinate and manage resources, including use of office space, and ensure startups have access to the tools and resources they need to succeed.
• Events: Organize community-building activities and events to enhance engagement and networking to promote open innovation agenda. Plan and execute workshops, networking events, and demo days. Coordinate with external partners and sponsors to enhance event impact. Ensure successful and impactful events that showcase the progress and achievements of participating startups.

Internal Collaboration

• Internal Business Unit Engagement: Build relationship with internal stakeholders and understand their needs. Identify pain points and translate requirements to inform the overall programme agenda. Increase support for open innovation-related activities.
• Proof-of-Concepts: Facilitate connections, proof-of-concepts and collaborations between startups and internal units. Act as a liaison between startups and various departments within the organization. Ensure seamless communication and cooperation between all parties.

Qualifications

· Bachelor's and / master’s degree in business, management, or a related field. Engineering background and entrepreneurial experience is a plus.

· Proven experience leading similar startup programmes in either private or public sector.

· Energetic and enthusiastic about the startup and technology landscape. Ability to “speak the language” of founders, partners and stakeholders.

· Demonstrated commercial and business acumen.

· Demonstrated track record of delivery in ambiguous environments.

· Ability to identify and pursue strategic opportunities.

· Excellent communication skills.

· Detail-oriented with strong organizational and project management abilities.

· Ability to thrive in a fast-paced and dynamic work environment.

· Strong individual contributor.

Suggested Experience

5 to 10 years in related field.

The GEAR by Kajima Pte Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Note: This job description is intended to convey information essential to understanding the scope of the intern's position and it is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the job. Responsibilities may change based on business needs.

Responsibilities

· Ability to build a team of live streamers and perform in live streaming business

· Achieve monthly sales targets

- Able to work in retail as well as live streaming for Company’s channel on Tik Tok, Dou ying, XHS etc.

- Write short captions and blogs to be posted on China platforms

- To post daily on China social media platforms

- Come up with sales plan and the products/sale mechanics

· Coordinate after sales orders with logistics team

· Be a confident Sales Associate at all times and portray a professional and customer-oriented image

· Passionate in sharing and promoting products what you love to viewers.

· Communicate effectively to customers on all sales promotions, free gifts or any other promotions.

· Learn all the watch knowledge and able to perform change of watch battery.

· Responsible for retail store daily operation

· Ensure customer complaints (service-related) are resolved in a diplomatic and effective manner

· Execute merchandising display as per the Installation Guidelines, to ensure a clean and tidy store presentation

Requirements

· Experience in China social media platforms

· Energetic and motivated team player with cheerful disposition and strong desire to achieve

· Possess good communication skills and be sales driven

· Comfortable to work in fast paced environment

· Must be able to work retail/live streaming hours (i.e. shift work, public holidays and weekends)

· Hardworking, honest and driven

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Scope of work
- Administrative support to Team and Directors

- Customer Service support (Online, phone call and various applications) Response to enquiry via email, phone call or walk-ins
- Resource administration (inventory + sourcing)
- Quotations & Invoicing via various platforms
- Data Entry and monthly operational reports

- Order processing and arrangement for deliveries

- May need to assist on cashiering at times

- Ad Hoc duties

Requirement

• Proficient in MS Excel, powerpoint and Words
• Customer oriented, Self-organized, Detail, meticulous and careful individuals (Data entry, Errors checking etc), strong work ethic, problem solver and willingness to adapt fast
• Good at organizing things properly
• Good with time management
• Ability to work under pressure and multi-task
• Team player with positive attitude
• Speaks and understand English
• Ability to use PS editing software an advantage
• Basic IT and use of social media would be advantages
• 6 days work week
• Daily Working Hours 9am to 7pm (Off on Sunday)
• Required to work during Public Holidays

Dress Code
- Top Uniforms provided