HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Front Office

Summary of Responsibilities:

• The main responsibilities and tasks of this position are as listed below, but not limited to these:
• Assist guests with check in and checkout, and other cashiering duties
• Capable of defining, coordinating and managing a service delivery system utilizing resources, tools, data and service standards
• Ensure all guest relation services, behavioral and technical are maintained in accordance with the hotel standards and in line with hotel's strategic plan
• Maintain visible image of management at all times. Provide management presence by coaching employees in handling feedback
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Meet, greet and provide rooming for VIP guests
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI and to the Cash Float SOP

Qualifications

• Minimum GCE “A” Level or equivalent
• University Degree Preferred
• Minimum 2 years hotel front office experience
• Read, write, speak English fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word
• Technical Knowledge in Front Office Operations
• Basic Supervisory Skills, verbal and written skillsm planning, decision making, training and development
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Detail-oriented, organized and very flexible with working exteded hours
• Able to work under pressure and independently
• Energetic with positive attitude
• Good interpersonal and communication skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Job Description:

• Assist P&L Head to oversee, plan and manage daily logistics, warehousing, and transportation operations
• Perform continuous improvement activities on outbound/inbound logistic flows, cost savings and operational efficiencies
• Lead periodical stock take /cycle count, inventory adjustment and handle claim documentation on cargo damaged etc.
• Prepare management reports to ensure that the management has the relevant information needed to support strategic decision-making
• To oversee the warehouse safety to provide a safe and clean workplace for employees
• Ensure timely and accurately billing to customers
• Any other ad hoc assignment as assigned by the Management

Job Requirements

• Minimum Certificate or Diploma in Supply Chain / Logistics Management or Operations Management
• 5 to 8 years of 3PL / Logistics experience with at least 3 years in managerial/supervisory position
• A multi-tasker with strong initiative and self-motivated with good learning mindset
• Proficient in Microsoft PowerPoint and Excel with data manipulation skills ability
• Understand WMS, TMS, OMS
• Trained in 5S, Kaisan, TQM and/or other productivity management system
• Able to handle basic project and account management
• Able to work in 3D environment

Location: 70 Alps Avenue, Singapore 498801

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

This Position will support the Supply Chain/Customer Service funcion in Singapore, responsible for the day to day operations from a supply chain management perspective and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries related to Customer Service function, serve as the primary link between the company, Service Provider (3PL) and customers. Responsibilities include coordination of logistics, which includes inventory control and consignment stock count reconciliations,processing and monitoring to ensure 3PL meets the required KPI standards such as replenish stocks on time, used products updated on time and follow up with PO’s for billing. Able to handle most assignments independently.

• Plan and work towards achieving company vision, mission and strategies.
• Maintain full compliance with corporate Finance, Compliance and Regulatory & Quality policies and procedures and maintain all required records with regards to Customer Service and Inventory Management. Provides training and guidance to internal and external stakeholders on compliance requirements.
• Promptly address customer and sales force queries.
• Inventory Management by analysing and monitoring consignment inventory level, (PAR), buffer stock level, usages, short expiry write offs, missing stocks write offs, burn down short expiry stocks in fast moving centers, weekly orders, stop shipment, products return to Herleen,.
• Assist sales department in product launch, product discontinuation, backorders, proctorship, quality hold and any others as deem necessary by Country Manager and Financial Controller.
• Perform consignment stock count at hospitals when required, analysis and reconciliation to ensure all discrepancies and inaccuracies are highlighted and addressed.
• Oversee Singapore Supply Chain to ensure all Supply Chain related activities done on time and deliver as per Sales / Customers’ need
• Manage 3PL warehouse to ensure smooth operations and meet KPI (to ensure all inbound,outbound, delivery, billing, monthly consignment stock count, annual stock count perform as per schedule)
• Provide guidance to non-supply chain stakeholders on supply chain/customer service-related matters; also provides formal and informal training to contribute to goodl collaboration across functions to achieve organization objectives.
• other related tasks / projects may be assigned from time to time

Requirements

• High School / College/Diploma - 2 to 5 years of relevant experience
• Bachelor Degree - 1 to 2 years of relevant experience
• Experience gained in multinational medical device companies will be an advantage
• Well organized with good planning skills
• Basic product and cath lab processes knowledge
• Efficient record keeping skills
• Ability to deal with complaints tactfully, calmly and politely
• Team player
• Overcome obstacles
• Excellent spoken and written of English and local language

Job Responsibilities

• Design internal audit procedures and work programs suitable to the business processes of individual job assignments.
• Evaluate and provide reasonable assurance that risk management, control and governance systems are functioning as intended to enable the organization’s objectives and goals to be met.
• Report identified risk management issues and internal controls deficiencies to the relevant stakeholders and provide recommendations for improving the organization’s operations, in terms of efficient and effective performance.
• Maintain open communication with various stakeholders as well as within the team, to clearly present issues and effectively bring across key points of a discussion.
• Contribute to internal department initiatives and other internal projects, as requested.
• Provide coaching to junior members of the team to help provide guidance and supervision.
• Support the Internal Audit Manager in the management of the team engagement during fieldwork to ensure that the team tasks are completed in a timely manner.
• Provide assurance of the governance conditions of the areas audited to help prevent recurring audit issues from occurring.
• Timely submission of work for review and assessment by the team managers.
• Timely escalation of audit issues noted that is value adding to the business.
• Execution of audit procedures that will effectively assess/detect the operating control environment in reaction to the situation noted during the audit fieldwork.

Requirements

• Good grasp of International Financial Reporting Standards
• Good understanding of Controls and Risks
• Audit experience in International Accounting Firms
• Accounting and audit knowledge
• Competent in MS Word, Excel and Powerpoint
• Knowledge of SAP and Team-Mate systems
• Good communication and interpersonal skills
• Proactive attitude with ability to work well in a team
• Independent and able to adapt well to different work environments
• Willing to travel for long periods for each audit assignment.
• Ability to work under tight timelines to complete the relevant tasks required for each individual job assignment.

DESCRIPTION:

* Manages the operation of information system equipment.

* Oversee data backup and system security operations

* Manage installations, upgrades and configurations of hardware and software.

* Assess system performance and recommend improvements.

* Ensure data is handled, transferred or processed according to legal & company guidelines.

* Control costs and budgets regarding IT systems

* Manage contracts with vendors and software licenses.

* Develop IT policies and practices.

REQUIREMENTS:

* Proven experience as Computer Operations Manager.

* Experience with system installation, configuration and analysis.

* Leadership and organizational skills

* Ability to manage multiple projects

* Outstanding communication skill

* Problem solving aptitude

* Degree and Master Degree in Compter Science, IT Field.

Education Consultant

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parent and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 5 fast casual brands in Singapore – Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

Operations

• Responsible for overseeing people, processes, and day to day operations to ensure that store performs in line with business KPI
• Achieve Business KPIs set by management including revenue, labor and COGS and other expenses
• Analyse store performance to align with business KPIs
• Maintain high level of customer service as per brand standards. Always attend to guest requests and feedback to provide excellent level of customer service
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant manner by following brand’s SOPs
• Carry out mise en place duties, prepare and present dishes with highest quality to customers
• Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet
• Serve as a role model to demonstrate excellent behaviour to lead the whole team
• Execute any other duties as requested by immediate superiors

Requirements:

• At least 2-3 years of working experience in F&B
• Comfortable with Microsoft excel, word and Power point
• Pleasant personality and results driven attitude
• Good customer service and interpersonal skills
• Proactive and able to take initiative
• Ability to work in fast paced environment

Company Benefits:

• $1000 staff referral bonus
• Annual Performance Bonus
• Medical benefit
• Staff discount

Job Responsibilities

1. Develop and execute regional creative strategies aligned with the brand's vision.

2. Work alongside Creative Manager in developing all creatives.

3. Integrate brand messaging, aesthetics, and storytelling for Carlton Hotel Singapore.

4. Adapt and customise creative concepts to resonate with local relevancy and preferences

5. In charge of developing new concepts or ideas for upcoming projects

6. Involved in brainstorming sessions for ideation.

7. Manage and administrate the day-to-day production of company-wide creative needs in a timely manner

8. Develop social media marketing plans and programs for each product and direct promotional support.

9. Provide clear direction to deliver high-quality visuals and content across various mediums.

10. Ensure consistency and alignment with brand guidelines.

11. Hands-on graphic design with elevated aesthetics and taste.

12. Collaborate with cross-functional teams and stakeholders.

13. Align creative strategies with business objectives and market-specific requirements.

Education and Work Experience

1. Diploma in the field of Photography and Cinematography or equivalent

2. At least 3 year relevant working experience

3. Proficient in Adobe Creative Suite and other relevant design software

4. Excellent communication and interpersonal skills, with the ability to collaborate and influence

5. Experience with social media platforms, consumer engagement and strong awareness of the digital world.

6. Ability to multi-task effectively, managing multiple projects while being mindful of deadlines and priorities.

Customer Service Executive

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parents and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Strong understanding and communication skills

Customer requests are reported to manager in a timely manner

Assist manager to deal with documentation

Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Assist in planning and executing special promotions and themed events.

Provide administrative support for events, including coordination of catering services, room setups, and guest lists.

Strong understanding and communication skills

Customer requests are reported to manager in a timely manner

Assist manager to deal with documentation

Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Assist in planning and executing special promotions and themed events.

Provide administrative support for events, including coordination of catering services, room setups, and guest lists.

*Roles & Responsibilities*

Seeking talents and professionals who are experienced with Client Relationship and Customer Service to join our team at The Gentle Vet!

Whether you’re an experienced client relationship professional, an operations tour de force, or simply a people-oriented person with a heart to serve, The Gentle Vet will always be an open door for you!

We offer competitive remuneration and the chance to work in an environment with our companion animals.

We aspire to provide dynamic customer service and exceptional hospitality, and ensure our patients and clients receive the very best care whilst with us.

*Main duties:*

Client Relationship Professionals are important members of today’s modern veterinary team. They work alongside veterinary surgeons and veterinary nurses to create and maintain optimal client experience and good service, upholding the team ensuring client's expectations are met, and the wellbeing of the patients is paramount.

Here are some of the key duties for this role:

· Greet and welcome patients and clients as soon as they arrive at the clinic

· Attend to incoming enquiries and triage on patient's medical conditions on phone, Whatapp and email

· Provide basic and accurate information in-person and via phone, Whatsapp and email

· Manage and plan appointments according to client and patient's best interest

· Liaise between medical departments with discretion and professionalism

· Assist with admissions/treatment as per protocols

· Receiving and verifying payments

· Liaising with courier services and laboratories to ensure that samples are delivered and collected on time

*Requirements:*

· Diploma and Degree holders are welcome

· Minimal 3 years of customer relations, customer service or hospitality experience

· Animal lover

· Good communication skills, fluent in spoken & written English

· Knowledge in animal health care or relevant working experience is an advantage. Training will be provided.

· Responsible, good interpersonal skills and able to work under pressure

. Part-time or Full-time positions

*Offer:*

· Competitive Salary

· Medical Insurance

. Performance bonus

If you think you could be the right person for this job, enjoy working with people and animals, please send us your resume and availability details to [email protected] Personal data collected will be used for recruitment purpose only.

Sample assistant manager job description

Happy 168 Cleaning Pte ltd company is poised for growth, and we need an assistant manager to support our senior management team along the way. Because we’re known for exceptional customer experiences, we’re looking for an assistant manager who can be the face of our company, providing attentive service at every turn. The ideal candidate will be well-versed in all areas of business, with specialized skills for interviewing, scheduling, delegating, and motivating. The assistant manager will be an inspiring team member who’s ready to ensure productivity and quality performance to achieve our long-term company vision.

Objectives of this role

• Gain a complete understanding of specific goals, objectives, and audiences
• Help build a well-developed and high-performing team that works together effectively
• Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the work environment is inviting and well-stocked
• Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
• Monitor performance and report on progress
• Adhere to department policies and procedures

Responsibilities

• Partner with senior managers to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
• Meet regularly with senior managers to develop and report on strategic plans for team objectives
• Manage controllable expenses and supplies within approved budgets to achieve profitability targets
• Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies
• Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers
• Track performance and conduct employee reviews

Required skills and qualifications

• Proven experience in retail or corporate management roles
• Strong leadership, communication, and collaboration skills
• Competency with CRM software
• Experience conducting performance reviews

Preferred skills and qualifications

• Related diploma or equivalent
• Knowledge of inventory management
• Ability to lead team-building initiativesObjectives of this role
• Gain a complete understanding of specific goals, objectives, and audiences
• Help build a well-developed and high-performing team that works together effectively
• Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the work environment is inviting and well-stocked
• Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
• Monitor performance and report on progress
• Adhere to department policies and procedures

Responsibilities

• Partner with senior managers to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
• Meet regularly with senior managers to develop and report on strategic plans for team objectives
• Manage controllable expenses and supplies within approved budgets to achieve profitability targets
• Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies
• Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers
• Track performance and conduct employee reviews

Required skills and qualifications

• Proven experience in management roles
• Strong leadership, communication, and collaboration skills
• Competency with CRM software
• Experience conducting performance reviews

• Maintaining the appropriate physical appearance and stamina needed for performances.
• Learning, memorizing, recording, rehearsing, and performing songs.
• Networking with chinese speaking customers
• Involving with daily & monthly stage performance (ie. Singing)
• Work schedule required to attend events at night
• Ability to work independently and collaboratively
• Possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills, talent and singing skills, must be friendly, independent, aggressive, and has the ability to work as part of a team.
• Ability to modulate voice and change pitch to match each song type
• Experience in live performances or shows would be advantageous.
• Able to work in Night Entertainment Clubs

Job Responsibilities:

• Perform in-depth analyses on large datasets to gain a deeper understanding of beneficiaries
• Work with cross-functional teams to build and maintain dashboards to monitor and gain business insights. Guide users on creating and using reports and visualizations to communicate findings to stakeholders
• Prepare data for regular and ad-hoc reporting based on organization needs
• Contribute to the improvement of business operations through automation
• Improve data collection & analysis processes to achieve efficiency and productivity
• Foster data literacy across the product organization and establish standards for data-informed decision-making
• Liaise with external agencies like the Ministry of Education and Ministry of Social and Family Development on data relating to our beneficiaries
• Support and jointly participate in in-house research using data and also external research projects where necessary
• Support Board meetings and preparations of materials for reporting to Board and Exco

Job Requirements:

• Relevant degree in business analytics, data analytics, computer science or other similar field
• At least 3 years of relevant experience
• Excellent quantitative analysis, use of spreadsheets and modeling tools
• Strong communication and presentation skills to interface with stakeholders
• Salesforce & business objects expert with extensive reporting and dashboard skills and experience in Power BI would be an added advantage
• Good team player and collaborative
• Must be self-motivated with a strong focus on delivery
• Familiar with Personal Data Protection Act

Key Responsibilities:

• Provide extensive administrative support across diverse departments.
• Aid in the coordination and supervision of projects to ensure timely completion.
• Manage scheduling, including the organization of meetings and appointments.
• Prepare and oversee correspondence, reports, and documents.
• Arrange and maintain files and records for efficient retrieval.
• Contribute to the planning and execution of office events and initiatives.
• Assist the team with online research and tasks related to data analysis.
• Effectively utilize MS Office suites and AI applications for various administrative tasks.
• Coordinate with internal and external parties to facilitate seamless communication.
• Execute additional duties as needed, contributing to the overall functionality of the office.

Qualifications:

• Proficient in using MS Office suites with familiarity in AI applications.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize work in a dynamic environment.
• Attention to detail and strong problem-solving skills.
• Proactive and adaptable approach to work.
• Previous experience in an administrative role, preferably in a similar industry or corporate setting.
• Diploma or higher in Business Administration or a related field is preferred.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Scope
-Resolve request, issues and handle customer inquiries.
-Proactively coordinate with sales team on communicating on customer requirements
-Achieve 90% on time delivery for customer requests
-Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment.
-Update and maintain accurate records on customers' status
-Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
-Providing on job training

Requirement
-Minimal prior experience welcomed
-6 day off per month
-Ability to converse in both Chinese & English is required
-Proactive and always seeking new ways to improve yourself and your role
-Only serious candidates will be considered

Company Benefits
-Competitive Salary
-Mentorship and On-going training
-Exposure to South-East Asia Team and management

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary

Responsible for establishing and executing successful sales and marketing strategies for Catering and Events Sales (including Corporate, Social and Wedding groups) to achieve or exceed monthly, quarterly, and annual revenue budgeted for Pullman Singapore Hill Street.

Maximize sales, grow business share and ensure Pullman Singapore Hill Street maintain the highest level of professional profile throughout the industry in Singapore.

Key Duties and Responsibilities

• Working closely with Director of Sales & Marketing in leading the commercial planning and execution of cooperative sales and marketing effort
• Optimizing revenue opportunities and driving sales from Catering and Event Sales
• To increase the profile and profitability of Event Sales and developing new business and repeat business by providing excellent customer service and exceptional event deliveries
• Increase the conversion rate for Catering sales by 5% year-on-year
• Ensure all enquiries are answered within 24-hour
• To take over handover files from Sales team for definite events once the Agreement is signed
• Make best effort to upsell or drive additional revenue from each Event
• Check room block and meeting space are blocked correctly in Opera against Agreement
• Arrange site inspection or appointment to meet up with the customers to finalize all guest room, meeting and F&B arrangements, etc. Ensure deposits and payments are received by the hotel on time according to the payment schedule stipulated in the Agreement
• Issue BEOs for all Events including floor plan, menu and rooming list
• Spearheading the weekly BEO meeting and organize pre-con meeting for VIP events
• Conduct Telemarketing to solicit new business leads
• Initiating and executing tactical promotions and campaigns to drive Corporate, Wedding and Social Event sales
• Participation in conference calls, company related social events and functions as and when required by the management after office hours, weekends and public holidays
• Any other additional duties or projects assigned by Director of Sales & Marketing

Skills, Experience & Educational Requirements

• Minimum 5 years’ experience related to Catering Sales in hotels
• Minimum of undergraduate education
• Strong Interpersonal skills
• Strong team player
• Good Presentation Skills
• Management reporting skills
• Strong Communication Skills (written, verbal and formal presentation style)
• Strong Microsoft Office skills and knowledge of Opera (desirable)
• Speaks English Fluently

Tuition centre Teacher

We are a new start-up Tuition Center is looking for a Tutor. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: 5 days per week (Off on weekdays)
• Working Time: Wednesday to Sunday 9am-6pm
• Salary: $3000-$4000 (full time)

Job Highlights

• 5 days work per week and off on Public Holiday
• Flexible Working Hours
• Full Time and Career Growth Opportunity

Job Description

• Conduct relevant Sciences/Chinese Language/English Language/Maths classes.
• Plan and develop the schedule of work.
• Prepare teaching lesson and teaching material according to MOE standard.
• Tactical design of related worksheets/ provide consultation to students regularly.
• Design and develop formative and summarize assessment reports
• Grade student's work and compile student's results. Evaluate to seek improvement.
• Monitor and report student's performance and progress
• Prepare for unit assemblies and one unit exhibition per year
• Organize and carry out school curricular and extracurricular activities as assigned

Requirements:

• Relevant working experience in the related field is required for this position.
• Experience in Teaching atleast Primary or Secondary on the respective subjects.
• Immediate starter is preferred.

Centre Manager (Tuition Centre)

Job Highlights

• Career Advancement Opportunities
• Off on Public Holidays

• Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday, 2 days off on Weekday
• Salary: $4000- $5000 (Immediate starter prefer)

Job Description

• In charge of the operations / Sales performances of centre.
• To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
• To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
• Recruiting, training and grooming of supervisors.
• Managing the performance of those under your charge in an effective and efficient
• Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally by the centre team.
• Monitoring results of your plans and revise your strategies and methods accordingly.
• Regular reporting of centre performance.
• Duties associated with your role as a manager.

Requirements:

• At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
• Excellent communication and management skills

Chinese Language Teacher

We are a new start-up Tuition Center is looking for a Chinese Language Teacher. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: 5 days per week (Off on weekdays)
• Working Time: Wednesday to Sunday 9am-6pm
• Salary: $3000-$4000 (full time)

Job Highlights

• 5 days work per week and off on Public Holiday
• Flexible Working Hours
• Full Time and Career Growth Opportunity

Job Description

• Conduct relevant Chinese Language classes.
• Plan and develop the schedule of work.
• Prepare teaching lesson and teaching material according to MOE standard.
• Tactical design of related worksheets/ provide consultation to students regularly.
• Design and develop formative and summarize assessment reports
• Grade student's work and compile student's results. Evaluate to seek improvement.
• Monitor and report student's performance and progress
• Prepare for unit assemblies and one unit exhibition per year
• Organize and carry out school curricular and extracurricular activities as assigned

Requirements:

• Relevant working experience in the related field is required for this position.
• Experience in Teaching atleast Primary or Secondary on the respective subjects.
• Immediate starter is preferred.

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Business Applications Manager will be responsible of Finance, Supply Chain, HR applications mainly based on SAP solutions (S/4/Hana, SuccessFactors, CONCUR, AFO, IBP, BO), for APAC region (HR system only SEAP).

You will serve as a trusted advisor for business stakeholders, working closely with finance & supply teams in the region, and HR team in Singapore. You will also be in permanent contact with our Central IT Teams to align on the priorities and roadmaps.

Apart from identifying business system opportunities, you will consult and lead a team of IT professionals to deliver a wide range of business systems projects.

You will manage priorities between business demand and IT resources for program management, and you will drive end-to-end initiatives from business case to follow through on user adoption, evolutions and operations when solution is implemented. In addition, you will analyzenew trends on best practice systems and processes, and drive innovation.

You will align technology solutions with business strategies, manage solutions, service, risk as well as champion change management activities.

Responsibilities:

-Understand and maintain the Business (Finance, Order-to-Cash, Procure-to-Pay, T&E, and HR) and Reporting systems like SAP ERP (Cap One), SAP Concur, TIE Kinetix, Readsoft, BPC Embedded, Analysis for Office, K2 Forms, ScanTrust, …. setups and core model in the Asia Region (SNAP, GTR), in line with Group requirements.

-Understand and maintain Business Applications and mainly SAP Cap One applications (SAP ERP, related reporting, Concur, EDI, Readsoft, AFO) for Greater China Region.

-Monitor and identify business risks, inefficiencies, issues and opportunities related to Business Application, and enhance business productivity with a Core model approach through release cycles.

-Provide technical & functional directions, implement functional changes, maintain core solutions, manage future development.

-Propose and validate, along with the IT Director and Group IT, the configuration changes proposed by the IT specialist within the SAP ERP (Cap One) and other Business applications.

-Coordinate, prioritize, manage, and implement, when validated, configuration changes in Business applications.

-Lead and manage Business applications projects throughout full life cycle: from study to completion & support. By leading a project, you act as project manager in Business applications related projects (develop work plans, manage deadlines, coordinate project team, risk management, budget, etc…).

-Recommend application capabilities and solutions that best meet business needs.

-Manage the Business applications team based in Singapore and one resource in doted-line based in China.

-Collaborate with business partners and cross-function IT teams to supports the global IT landscape to deliver value with a focus on applications used in the finance functions.

-Understand business processes, to identify and collaborate on business process requirements & improvements.

-Contribute to Business Processes documentation with Business Owners.

-Document the IT projects and make sure the documentation is up-to-date with corrections/evolutions.

-Manage external vendors, ensuring that SLA has been adhered to.

-Manage and update user profiles, roles & authorizations in Business applications.

-Strong contribution to Finance & Supply IT communities in coordination with Central IT.

-Train/Organize the knowledge transfer to other team members, users and stakeholders as required.

-Manage and work on support tickets created by users when the request is related to Business applications.

-Other duties and projects as assigned to support the team.

Requirement:

•At least 6 / 9 years of IT experience with responsibilities in project management, ERP implementation.

•Knowledge of SAP Solutions

•Past experience of SAP FI Consultant.

•Demonstrated ability to apply information technology in solving business problems.

•Good communication and leadership skills with ability to manage and communicate with different stakeholders.

•Have worked in complexorganizationwith doted-line reporting.

Softskills:

-Curious & Pro-active.

-Show good level of autonomy.

-Strong reporting skills

-Strong communication and project. management skills

-Leadership and team management.

-Client and solution oriented.

-Navigate and overcome organization complexities.

Must be hands on.