Duties and Responsibilities

• Ensure that residents comply with the Centre’s Rules and Regulations.
• Setting up of Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Centre (include counselling and caring services).
• Assist in ensuring safe custody of residents
• Work closely with other departments/government agencies/schools in relation to the welfare of residents
• Ensure that the security measures are adequate in the Centre.
• Assist Deputy Head of Home in submission of reports of all serious incidents and occurrences of unusual and serious nature pertaining to staff and residents to the Home’s Management Committee.
• Work in close liaison with law enforcement, welfare regulators and other related agencies.
• Interview and assess all residents upon admission and discharge.
• Prepare reports for submission timely and submit for vetting by the Deputy Head of Home.
• Ensure that all records, accounts, documents and correspondence are properly maintained, kept current and up-to-date.
• Facilitate applications and renewals of Medical Fee Exemption Cards for all residents
• Facilitate the application and disbursement of the School Pocket Money Fund for the residents.
• Facilitate group counselling, family sessions, one-to-one sessions and maintain case recordings.
• Facilitate home/school/employment visits and other significant tasks
• Work closely with the residents and their family for successful reintegration back to caregiver
• Responsible for the development of the Centre
• Provide support to the Operations of the centre
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board
• Responsible to lodge a Police report when necessary

Job Requirements

• Diploma / Degree
• Entry level
• Good care management and counselling skills
• Good interpersonal and communication skills
• Meticulous and a team player

Work Schedule

5 days work week

Location

PERTAPIS Centre for Women & Girls

42 Surin Ave, Singapore 535638

*Disclaimer: Only shortlisted candidates will be contacted.

Key Responsibilities

Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems, electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Oversees the prevention of employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issuesMay be required to interact with outside customers, vendors or suppliers

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

SCOPE
To produce an outstanding guest experience within the outlet concept by managing a service team. The Bar Manager provides a courteous, professional and efficient service in accordance with the bar, hotel and Kempinski standards, driving sales and maximising profit.

OVERALL OBJECTIVES

• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Develop outlet in an entrepreneurial manner, looking for opportunities to generate more business at all times.
• Supervise the team members on shift to ensure highest level of service and set-up standards as required by the department and hotel.
• Build close working relationship and effective communications with other departments.
• Prepare bar menu design in cooperation with bartending team and Sommelier.
• Conduct monthly inventory of operating supplies and equipment.
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
• Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Other ad-hoc duties as assigned.

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Have an excellent understanding of beverages in general including ingredients and techniques.
• Minimum 2 years’ experience in a similar capacity.
• Diploma in Hospitality or F&B Service
• Positive attitude and able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures.
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.

Responsibilities:

• Coordinate with Telecommunication, and the System Vendor to ensure the timely deployment of 3.5/2.1GHz RAN equipment, adhering to project timelines.
• Planning and coordinating with Mobile Network Operators (MNOs) for the seamless integration of new network elements into Antina's RAN network.
• Planning the network evolution roadmap with Telecommunication Partners to ensure 5G RAN stays technologically competitive.
• Liaising with IMDA on 5G Exploratory Platform (5GEP) deployment requirements, providing configuration information for 5GEP infrastructure setup, and ensuring equipment and software are up to date.
• Administering all system and user management functions of the Network Planning Tool/System, including assigning access rights, software and hardware upgrades, and system maintenance (e.g., map info/database maintenance).
• Collaborating with Telecommunication Partners to ensure compliance with all IMDA 5G licensing requirements, including project milestones, User Acceptance Test (UAT) reports, Requirement Traceability Matrix, and others.

Requirements:

• Bachelor's degree in Electrical or Electronics Engineering, preferably with a specialization in Info-communication, computer engineering, or a related qualification.
• Possess 3 to 5 years of relevant experience.
• Proficient in network measurement post-processing, coverage planning, and OSS tools (e.g., Nokia NetAct).
• Experience in 4G and 5G radio access networks, encompassing RF optimization, planning, architecture, and solutions.
• Excellent data analytics skills using tools like PowerBI and Tableau, coupled with a high level of proficiency in Microsoft applications (Excel, PowerPoint, Word).
• Demonstrates the ability to work independently while fostering effective teamwork.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Proficiently handle documentation for all shipments, ensuring accuracy and compliance with regulatory requirements.
• Plan and coordinate collection/delivery schedules to meet cut-off timings.
• Prepare and process shipments efficiently, adhering to standard operating procedures and quality standards.
• Proactively follow up with customers to provide updates on shipment status, fostering strong customer relationships.
• Ensure timely closure of all job files to support month-end closing of accounts, maintaining accurate records for audit and reporting purposes.
• Monitor and ensure that Key Performance Indicators (KPIs) are met consistently, identifying areas for improvement and implementing corrective actions as necessary.

Requirements:

• Minimum GCE 'O' Level / 'N' Level / ITE qualification.
• Proficiency in MS Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
• Willingness to commit to overtime when required to meet business demands.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

Responsibilities:

• Developing and executing strategic plans to elevate airfreight operations, ensuring alignment with company-wide objectives.
• Supervising day-to-day airfreight import and export operations, ensuring adherence to regulatory requirements and industry standards.
• Driving operational efficiency and cost-effectiveness through process optimization initiatives.
• Cultivating and nurturing strong client relationships to meet their airfreight needs and promptly address any concerns.
• Tracking and reporting on electronic Air Waybill (E-AWB), FWB/FHL, and operational automation KPIs.
• Working cross-functionally to develop and execute a robust pricing strategy.

Requirements:

• Minimum of 5 years of experience in air freight operations, with at least 2 years in a supervisory or managerial role.
• Demonstrated track record of successfully managing airfreight import and export operations, ensuring compliance with regulations and industry standards.
• Experience in developing and implementing strategic plans to enhance operational efficiency and achieve business objectives.
• Proven ability to lead and motivate a team, fostering a collaborative and high-performance work environment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Regularly inspecting work areas to identify areas for improvement
• Ensuring proper resource allocation, such as personnel, equipment and materials
• Identifying and addressing operational inefficiencies, such as frequent downtimes, inefficient workflows or quality control issues
• Implementing preventive and corrective measures to ensure minimal downtime, or delays
• Ensuring adherence to safety and quality standards
• Implementing process improvements, such as predictive maintenance or smart machine monitoring, depending on the industry

Job Description

• Overseeing and reviewing works done by the finance team
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Developing long-term business plans based on these reports
• Budgeting and forecasting for the business
• Liaising with external auditors and tax agents
• Looking into strengthening current internal control and process improvement
• Liaise with external parties (e.g. Ministries, Donors, Auditors & etc)
• Manage the Finance Department as a whole

Job Requirements

• Degree in Accountancy or Finance
• 5 years’ experience in the Finance and Accounting field
• Extensive understanding of financial trends both within the company and general market patterns
• Proficient user of finance software
• Capable of forecasting finances for future references
• Ability to monitor and track the organisation budget

*Only shortlisted candidates will be notified.

1. Job Description:

• Responsible for the supervision, review and implement the company’s strategies and policies for all business processes in respect to the law, regulations, guidelines and compliance standards
• Advise higher management on business operations relating to compliance, policies, audits, risks and any other relevant matters
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Analyse internal business systems to ensure compliance with industry regulations and ethical standards
• Design control systems to address cases of violation of internal business policies
• Develop and document risk management strategies on potential compliance risks
• Conduct documented investigations for non-compliance and provide recommendations to rectify as per the regulatory standards
• Conduct compliance reviews and periodical checks within the organisation and all centres to ensure regulatory requirements are in accordance to the organisation policies and procedures
• Generate compliance reports and manage risk dashboard on a timely manner
• Liaise with departmental heads to ensure that all business operations are in line with business policies
• Establish and carry out proper training programs for staff awareness of laws, regulations and policies
• Prepare and monitor departmental budget and tap on any available governmental grants
• Conduct timely actions to ensure compliance and carry out reviews and investigations to find gaps in the current compliance strategies and rectify them as per the regulatory and organisational requirements
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Compliance, Law or relevant field
• 3 years of prior experience working as a compliance manager or in a similar position
• Management and leadership skills
• Proficiency in industry trends, laws, and regulations
• Outstanding analytical skills and problem-solving abilities
• Experience in risk management and auditing
• Exposure to curating, executing and monitoring compliance systems

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclaimer: Only shortlisted will be contacted.

This role reports to the Finance Director in order to accomplish all accounting tasks in a timely and accurate manner.

· Manage full set of accounts, financial statements, monthly reports, service delivery orders and online payment

· Monitor and maintain daily accounting transactions including Accounts Receivables (AR) / Accounts Payables (AP)

· Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes

· Update AR and AP transactions using AutoCount Accounting

· Generate SOA for outstanding invoices

· Prepare cashflow forecast and audit schedules

· Assist in any ad-hoc assignments from Finance Department and Management

· Possess strong organisational and communication skills to work with other departments as well as with customers and vendors

· Other ad-hoc duties as assigned

· Min 4 years’ experience in accounts management or Diploma in Accountancy

Ø Assess the current business strategy, internal capabilities, and market opportunities to validate and chart a new path for growth and profitability.

Ø Align the organization and manage the APAC P&L to exceed revenue, EBITDA, and Operating Cash Flow.

Ø Develop relationships and maintain close contact with key customers to understand their needs and gain insight into market conditions and potential products/services.

Ø Work with leadership to drive revenue growth, reduce costs and drive product innovation and customer service.

Ø Create a vision for growth and build and motivate the commercial team to rally behind the vision/strategy.

Ø Rebuild commercial function by instituting process, tools, and discipline to support growth. Upgrade talent and create a culture of customer accountability and bias for action.

Ø Develop and implement a go-to-market approach that will focus on the various applications of the company’s core capabilities.

Ø Drive operational improvements through the implementation of standardized metrics and customer service measurements including quality and on time delivery.

Ø Lead the acceleration of profitable business growth through operational optimization, pricing, product mix rationalization, etc.

Ø Drive continuous improvements in quality, delivery, planning, inventory, productivity, and safety.

Ø Drive the implementation of a manufacturing performance system and create continuous improvement utilizing Lean principles and other operational excellence methodologies. Drive asset optimization, eliminating costs and optimizing the plant networks within the business.

Ø Recruit, assess and develop a team with a positive bias for action and customer orientation.

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative& Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

The Securities & Derivative Analyst 2 is an Intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.

Responsibilities:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant 2 years experience preferred
• Good understanding of Operations settlements, accounting and regulatory policies is preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Good analytical skills, positive attitude and good learning ability with great attention to detail and multitasking
• Good interpersonal, teamwork, communication and presentation skills
• Open to work on public holidays and weekends

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

• Proactively initiate business development activities of existing and new corporate clients
• Assist the Department Head to design and implement business plans and programs
• Establish and maintain strong working relationships with key clients
• Create relevant marketing materials and client lists
• Build and maintain an accurate and up-to-date client database
• Manage end-to-end transactions
• Create strategic and powerful tools and systems, including proposals, presentations and collaterals
• Support the Department Head in day-to-day operations and administrations
• Coordinate with internal and external parties for property transactions
• Provide high quality pre-sale and post-sale services to clients
• Coach and train the team as it grows

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

JOB DESCRIPTION:

• Understand Mobileum products, build knowledge that allows optimum deployments.
• Learn the standard deployment methodologies and practices and application of the same in the projects assigned.
• Timely escalation of issues that are blocking/long pending to Associate Director/Manager.
• Provide product and other technical feedback to Field Support and others for improvements.
• Work towards completing the project as per the schedule & quality standards.
• Build the implementation guide as per the templates.
• Participate in the system audit and make the necessary corrections.
• Participate in the post-implementation audit and make the necessary corrections
• Work with Field Support to do the transition of the completed projects to the customer support.
• Readiness to travel on short notice. Traveling time will be approximately 50%

JOB REQUIREMENTS:

• Passionate about programing and solving technical problems.
• Proactive in anticipating situations and delivering solutions.
• Client oriented and service-minded.
• Overall 9+ years of experience in Telecom Software Implementation/Deployment.
• UNIX (Solaris/Linux) and shell/Perl/python scripting
• Oracle 8i/9i , Couchbase , Postgres, Containers, Kubernetes implementatIon, SS7/Diameter deep knowledge
• Experience in firewalls
• Knowledge & experience of deployment methodologies
• Effective written and verbal communications skills
• Customer interface skills

Technical Skills:

• GSM/ LTE/ IMS (SIP,DIAMETER,GTP)
• UNIX/LINUX
• Scripting (e.g. sh, ksh, perl)
• RDBMS (e.g. Oracle, MSSQL)
• XML
• Java/C/C++

Interested applicants, please email your CV to [email protected]

STATEMENT OF PURPOSE

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

STARLUX Airlines invites applications from qualified professionals for the Customer Service Specialist position, which will be based in Singapore.

Responsibilities

1. Collaborate with the Company's Sales and Marketing Team and Airport Office to generate outstanding customer service.

2. Handle passenger reservation, ticketing and customer service related tasks.

3. Ensure safekeeping, control and proper usage of accountable documents.

4. Ensure urgent cases are handled timely.

5. Submit weekly station reports, including Ad-hoc waivers and STPC summaries.

6. Perform other related tasks as assigned by manager.

Qualifications

1. Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering professional support services.

2. Communication and interpersonal effectiveness.

3. Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.

4. Proficiency in Microsoft Office.

Preferred

1. Demonstrates skills and knowledge in GDS systems, such as Amadeus.

2. Has excellent customer service and communication skills, both verbal and written.

3. Is detail-oriented, organized, resourceful and strives for perfection.

4. Is self-motivated and capable of motivating others.

5. Takes on challenges and can work under pressure.

6. Possesses good judgment and is a strong team player.

Education

Diploma and above or equivalent experience.

Work Experience

Minimum one year’s experience in the travel industry, focusing on customer service or reservation and ticketing.

Licenses and Certification

None.

Due to the high volume of applications, we will only able to contact candidates who have been shortlisted. We look forward to hearing from you!

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a Specialist, People Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across Malaysia, Singapore and other offices. You are highly meticulous in thought process and actions, possess a strong sense of responsibility and take initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

Operations

• Possess a strong understanding of HR process chains and responsibilities within People operations domain
• Track headcount fluctuations and possess good vendor management skills and knowledge – both insurance and payroll vendors
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Develop reports for monthly, quarterly, annual dashboards and prepare government-regulated reports and surveys
• Represent the company during audit/ regulatory checks
• HRIS employee core database management - Compile and update employee records & core data (manual & system)
• Process documentation and prepare reports relating to HR activities (onboarding, new employee data, training, performance management)
• Work closely with HR team to support and execute HR-related initiatives

Payroll, Benefits

• Oversee payroll and benefit administration in Singapore and assist in other countries when support is needed
• Work closely with payroll vendor on a full range of payroll activities such as: Generating reports, reviewing and validating, monthly salary, incentive, bonus, and any other customized components
• Ensure accurate and timely processing of payroll including: Benefits, taxation, pro-ration and other deductions compliant with manpower regulation in countries we operate
• Critically review and analyze current payroll practices and procedures in order to recommend and implement positive changes and solutions
• Benefits administration and employee perks and wellness programmes such as: medical, dental, mental health, life insurance

Office Management

• Main office services by organizing office operations and processes
• Manage tenancy agreements, renewal and ongoing tenancy matters
• Oversee facility management matters such as fixed asset inventories, work-desk allocation, door system, office renovation and move
• Liaise and coordinate with building management contractor and tenants on matters
• Procure and maintain office supplies and inventory
• Any other Ad-hoc duties assigned

What we are looking for:

• Have at least 5+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Brief description of the Restaurant

Chill Out Vietnamese-style at Little Saigon

Adorned with classic Vietnamese lanterns in navy blue and a playful splash of yellow amidst the warm dark-wooden setting, Little Saigon is as beautifully mesmerizing as it is welcoming. Embrace the alluringly sexy mood while you savour modern Vietnamese cuisine, sip wicked cocktails, and slither sensually to the intoxicating music by its live bands daily, all in Little Saigon by the riverside in Clarke Quay.

Job Descriptions

• Greet customers
• Taking of orders and serve food and beverages with a consistently positive and helpful attitude
• Answering questions about the menu and other promotions.
• Cashiering duties
• Ensure outlet cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors.
• Handle guests’ concerns and queries professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance.

Job Requirements

• No requirement

Working hours

• Sun-Thurs 5pm-1.30am / PH, Fri and Sat 5pm-2.30am

Responsibilities:

Order Fulfillment

• Prepare and process customers’ purchase orders for finished goods and POSM in line, with the respective markets’ forecasts and adherence to inventory guidelines.

• Liaise with various internal stakeholders for supply and pricing issues, validate sales prices accuracy and to order processing guidelines are respected and adhered, processing in SAP in a timely manner.

• Follow up with 3rd party logistics service providers for issues related to logistics operations / delivery planning and ensure the Post Goods Issues (PGI) and invoices are created in accordance with order fulfillment SOP

• Follow up with 3rd party logistics player on the deliver process, update the customers on expected arrival dates.

• Ensure all orders are delivered and clean Proofs of Deliveries – PODs are received and well archieved.

Customer Services and Logistics Operations

• Plan delivery of all orders as needed, to achieve transport / freight optimization and delivery timelines

• Maintain high level of customer service including advance advice of shipping information, completeness of shipping documentation, prompt response to customer requests and monitoring of the progress of meeting markets’ demands.

• Coordination with the various local parties to meet the relevant requirements for smooth and prompt documentation and operations.

• Monitor the progress and ensure continuity of workflows/processes and co-ordinate with Accounts and other internal departments in line with current procedures.

Continuous Improvement

• Ensure that good internal controls and Supply Chain practices are met in accordance with group policies.

• Continuously analyze the current work processes and documentation and propose improvements.

Requirements:

Candidate will need to correspond with Korea counterparts and customers. Proficiency in Korean is essential.

• Relevant Supply Chain, Customer Service experience gained from companies with organizational complexity and multicultural business environment will be preferred.

• Candidates with Customer Service experience in a Shared Service Centre environment will be preferred.

• Experience with inventory software, MS Office. ERP Software (SD/MM/SAP) will be desirable. • Familiar with the local laws and regulations regarding transportation and foreign trade compliance. .

• Industry experience in Wine & Spirits, FMCG, Consumer or Luxury Goods will be at an advantage.

Responsibilities:

• Technical post-purchasse assistance for both internal and external clients mandated by the business.
• Complete on-site tasks as directed, including:

- Overseeing the commissioning and installation of machinery, carry out instruction for customers.

- Post-purchase servicing duties such as upkeeep, troubleshooting, client education, projects to upgrade current production lines.

• Handle emergency assistance cases and on-call duties from a distance or in person client websites.
• Provide technical assistance to the sales teams.
• Organize service and capital projects for delivery between the company delivery units and clentele.
• Take part in FAT exam as required.
• Take part in the creation of new goods and services.
• Manage service and support sales of maintenance and spare parts, organizing and scheduling of tasks.
• Maintain regular contact with clients.

Requirement:

• Bachelor's or Diploma degree in mechanical, electrical, or robotic systems engineering.
• At least three (3) years of expertise with engineering duties, PLC, and HMI programming in the plywood or the wood processing business.
• Practical installation and troubleshooting experience with adjustable-speed drives and PLC/PC controls in industrial machines.
• Skilled in PC-based control systems, such as Siemens, Allen Bradley, Beckoff, Omron, etc., and PLC Programming.
• Can recognize how electromechanical system works.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Service Crew

• Greeting, seating, and escorting guests to their tables
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Preparation of service duties
• Able to work shift duties.
• Good communication and interpersonal skills.
• Able to work as a team.
• Pleasant personality.
• Some working experience in the related field.

Full Time Staff:

• Staff meal provided
• AWS
• Flexi benefit
• 10 days annual leave
• 5 days work per week (44 hours per week)
• Birthday Leave
• Job rotation within different outlets and career progression opportunity

RESPONSIBILITIES

• To engage in Sales & Marketing activities for company ’s range of Medical Equipment & Consumables

• To be responsible for meeting up with new and existing customers, by introducing and selling selected range of medical equipment and consumables

• Build good relationships with customers and grow the product portfolio for the team.

REQUIREMENTS

• Candidate must possess at least a Diploma, preferably with the background of Nursing , Biomedical or any Engineering discipline equivalent.

• Prior sales experience & product knowledge in the medical device industry (Patient Monitoring Solutions and Life Support Equipment) would be an added advantage.

• Good computer skills, especially in MS Office (Word / Excel / Powerpoint)

• Target driven, self motivated and able to work independently

R23116337

Objectives of the Position

• Experienced Global Business Expert for the processes Order-to-Cash and Transportation Management. Part of the Global Supply Chain Process Excellence team with members located in Europe, Asia, North America and South America.

Main Tasks:

• Implement new organizational and / or technical concepts for processes OTC (Order-to-Cash) and TM (Transportation Management) in strong alignment with relevant stakeholders including global process owners. Facilitate and contribute to change and test management activities.
• Drive innovation and automation activities, e.g., based on RPA (Robotics Process Automation) technology. Continuously assess improvement potentials and implement new solutions when available.
• Track and address adherence to business rules and processes including monitoring via KPIs, process mapping tools, and reports.
• Lead regional, sub-regional and local key-user communities to enforce continuous communication and best practice exchange.
• Lead projects or projects workstreams with cross-organizational or cross-functional aspects, e.g. S/4HANA implementation or supply chain integration of acquired businesses.
• Execute key-user and end-user support including Issue-solving in day-to-day business, training, monitoring tasks and data maintenance.

Requirements:

• Minimum Bachelor’s degree in business administration, IT, Supply Chain Management, Logistics, or a related field.
• Minimum 6 years of progressive experience in Logistics or Supply Chain, with a strong focus on order-to-cash and transportation management processes and tools.
• Experience in Agricultural business is a plus.

Knowledge/Skills/Competencies

• Process knowledge: Deep knowledge of supply chain, operations, and logistics processes. Experience with analysis and monitoring tools, e.g. SAP transactions, BW applications, data lake queries.
• Organizational knowledge: Awareness about organizational structures in Company, interaction between divisions and corporate / service functions.
• IT knowledge: Detailed knowledge of Microsoft standard applications, SAP ERP, and related tools for OTC and TM purposes.
• Process design / modeling: Capability to use process modeling tools (e.g. Signavio) for process mapping and design.
• Project management: Experience in contributing to projects or leading workstreams of projects. Ability to manage own workload, set priorities and regular reporting of progress to stakeholders. Change management skills.
• Customer-Centricity: A strong commitment to enhancing the customer and business partner experience throughout the order-to-cash and transportation management process area.

Innovation mindset: Innovative mindset and affinity to new digital developments.