- Manage daily operations for the outlet

- Ensure kitchen operations is run smoothly

- Lead, train and motivate staffs in achieving customer service excellence and ensure physical environment of the outlet is well maintained at all times

- Co-ordinate events at the outlet with the marketing team

- Oversee work schedue and pay-roll for the staff

- Responsible for training to be conducted regularly to all team members on service and food quality consistency

Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Qualifications & Requirements

• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Good communication skills and Service Oriented

Job Duties & Responsibilities

• Ensure warehouse operates at optimum efficiency
• Supervise, organize & train employees, ensuring that they meet operational goals
• Setting up layout and ensure efficient space utilisation
• Oversee daily operations ensuring they run smoothly
• Manage warehouse inventory, ensuring they are accurate
• Develop warehouse systems
• Review and prepare workflow
• Implement operational policies & procedures
• Motivating & Disciplining Staff
• Handle Client accounts
• Operate Reach Truck/Forklift

Job Requirements

• Diploma/Degree in Supply Chain is an added advantage
• Must possess a reach truck license
• Only accepting applications from Singaporeans and PRs

Working hours

• 5.5-day work week

Performance Standards

• Good communication, organisational and time-management skills
• Be initiative and a team player.
• Able to work independantly.

Interested applicants may WhatsApp +65 8298 2374 or call +65 6266 2234 Ext 112 to schedule an interview

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation

Job Description

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Job Requirements

• Comfortable with handling customers face to face
• Comfortable to stand and walk for long hours on the job
• Able to start work immediately or within a short period
• Able to work on weekends and public holidays

Interested candidates can write in to Ann at "[email protected]"

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Inventory management
• Maintains budget and monitors costs.
• Able to execute the creative process for the theme of the bar’s concept menu, as well able to suggest drinks to fit the menu.
• Assist with bar opening and closing procedures.
• Maintenance of the bar hygiene and cleanliness standards.
• Ensure that all standard recipes, SOPs and standards are followed in the preparation process.
• Training and guidance to bar team
• Ensure high quality beverage experience for guests
• Any other adhoc duties as assigned

Requirements:

• Min 2 years of working experience in a bar.
• Excellent knowledge in mixing, garnishing and serving of beverages a prerequisite.
• Possess excellent communication and interpersonal skills
• Able to work in a team
• Working Hours: 5 day work week, shift based
• Location: Promenade
• Salary: Up to $4200
• Able to start work immediate or within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Business Risk Integrated Control (BRIC) team is missioned to:

- Protect ByteDance users, including and beyond content consumers, creators, advertisers;

- Secure platform health and community experience authenticity;

- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.

Responsibilities

1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok , live broadcast, e-commerce and advertising business;

2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans;

3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses;

4. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale;

5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends,deploy risk control mechanisms in advance to prevent the occurrence of risks.

Qualifications

1. Excellent interpersonal and communication skills to influence and reach agreements with others;

2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.

3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;

4. Relevant working experience in Internet products, preferably in strategy, risk control or related fields;

5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal-oriented;

6. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

Our client, a leading bank in Asia, is currently seeking a dedicated Client Account Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

We are looking for an experienced marketing specialist who is preferably from a B2B background with strong project & event management skill and go-to-market experience. This will be a 1 year contract role supporting Singapore and Southeast Asia market, you will be assigned on project basis to support project owners to work closely with stakeholders and drive the required deliverables and outcome.

Roles & Responsibilities

• Work closely with business unit functions including Projects, Engineering, Business Development and Safety teams to develop and execute marketing and communication materials in the B2B segment
• Manage and be responsible for the end-to-end execution of campaigns, including creative development, media planning, and analysing and reporting on performance of marketing initiatives to stakeholders
• Develop collaterals and assets including videos, presentation decks, email campaigns, advertisements across a full spectrum of channels for marketing purposes
• Develop content for website, social media, industry conferences, exhibitions, editorials and business media
• Lead and manage events such as launches, engagement events, talks, seminars, for different audiences including but not limited to suppliers, customers, external stakeholders and internal stakeholders
• Work with and maintain relationships with external agencies to execute and optimise paid media campaigns including SEM, events, productions
• Ensure brand messaging and design consistency is in adherence to company’s guidelines across all communication channels
• Manage allocated marketing budgets and expenditures

Required skills and qualifications

• Excellent communications and presentation skills
• At least 4 years experience in a Marketing role
• Proficient in Microsoft PowerPoint, Excel, and Word
• Bachelor’s degree (or equivalent) in public relations, marketing, or communications discipline
• Strong understanding of CMS and CRM platforms such as Umbraco and Dynamics365 is a plus

Preferred skills and qualifications

• Candidate with practical experience in the energy/renewables sector is a plus
• Is proactive, positive and self-motivated with the ability to work independently
• Demonstrated ability in successfully working with cross-functional teams
• Strong in planning, managing and coordinating events or roadshows
• Strong interpersonal skills and stakeholder management
• Possess strong organizational skills and attention to detail necessary to prioritise multiple initiatives and projects
• Ability to adapt to a changing business with a strong willingness to learn
• Familiarity with content or customer management systems

Responsibilities:

• Understand the needs of corporate clients on payments and collections products and develop corporate products and services accoridng to the clients' needs.
• Drive adoption and utilization of products such as FAST, eGIRO, MEPS, PayNow, remittances, Virtual Accounts, online banking and facilitate the migration of customers from manual to digital channels.
• Develop pricing strategies for payments and collections products, considering market dynamics, customer value, and competitive positioning.
• Assist in developing marketing campaigns and promotional activities to drive adoption and usage of payments and collections products.
• Work with Cash Management Sales and Relationship Managers on sales pitches, Request For Proposals (RFP), through providing timely advisory, solutioning and implementation.
• Liaise with BOC Head Office on the management of end-to-end development and roll-out of new or enhanced payments and collections product capabilities.
• Participate UAT for products related to payments and collections.
• Maintain and update product roadmap, with inputs from delivery, project teams, and IT.
• Work with various internal functional teams such as Business Units, IT, Legal & Compliance and Operation to effectively plan and execute product development and implementation.
• Attend to day-to-day product related matters such as reporting, training, legal documentation, client service support, product review, risk assessments, operational issues and audit, etc.
• Establish and execute key internal policies and operating procedures for payments and collections products. Ensure that all payments and collections products comply with relevant banking regulations, data security, and privacy requirements.
• Identify and streamline implementation processes to improve operational efficiency and customer experience.
• Identify opportunities for new innovative solutions through clear understanding of competitive landscape, emerging technological trends and needs of customers.

Requirements:

• A recognized University Degree or professional qualifications.
• At least 5 years experience in Payments, Collections or Channels management in financial institutions.
• Deep understanding of payment systems, technologies, and emerging trends in the payments industry.
• Familiarity with various payment methods, including mobile payments, online banking, and digital wallets.
• Knowledge of relvant regulatory requirements and compliance related to payments and collections services.
• Possess strong data analytical skills and project management skills.
• Effectively bilingual in English and Chinese so as to communicate effectively with our China counterpart and Chinese-speaking customers.
• Excellent interpersonal, communication and presentation skills to manage various stakeholders.
• Knowledge in APIs, payment integrations, and product manageent will be a plus.
• Positive Attitude, resourceful, independent individual with the ability to multi-task.
• Strong sense of responsibility/ ownership and effective in execution.

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

Key Responsibilities:

• Develop and implement innovative F&B concepts aligned with our brand, showcasing expertise in molecular gastronomy.
• Lead menu development using unique culinary techniques for memorable dining experiences.
• Champion sustainability in F&B operations, managing sourcing practices to reduce environmental impact.
• Collaborate with the culinary team to craft themed dining experiences or fusion concepts for diverse clientele.
• Initiate educational workshops for staff to enhance skills in molecular gastronomy and ensure consistency.
• Utilize data analytics to track the success of specialized F&B initiatives, making data-driven decisions.
• Oversee procurement, ensuring quality, authenticity, and ethical sourcing in specialized ingredients.
• Train and mentor staff, fostering a culture of innovation and excellence in molecular gastronomy.

Qualifications and Skills:

• 10 years in Hospitality Management or Culinary Arts; advanced training in molecular gastronomy preferred.
• 5 years of progressive F&B management with a proven track record in implementing molecular gastronomy concepts.
• Expertise in molecular gastronomy with a passion for pushing culinary boundaries.
• Strong leadership, communication, and collaboration skills for effective implementation across the team.
• Proven ability to drive profitability and guest satisfaction through innovative F&B initiatives.
• Knowledge of sustainability practices and ethical sourcing in F&B operations.
• Analytical mindset to leverage data for decision-making and continuous improvement.

Our client, a well-known company is looking for candidates for the position of Human Resource Assistant Manager.

Job Scope:

• Manage full spectrum of HR functions including talent acquisition and retention, organizational development, training, employee relations as well as benefits & compensation.
• Develop, implement, review and update HR policies.
• Oversee monthly payroll and ensure compliance with all local legislation.
• Anticipate and recommend HR strategies to the top management in planning for human resource needs to support the business. Align HR strategies with the overall business objectives.
• Work closely and support the Line in developing annual staff headcount and staff cost budget, generate the necessary information for decision making.
• Track Actual vs Budgeted numbers for headcounts and total manpower costs. Ensure both are managed within budget.
• Manage staff retirement and re-employment. Ensure staff and managers understand the process and executive procedures within Company guidelines.
• Ensure sensitive HR activities timeline are fulfilled in a timely manner, ie. Contract renewal, confirmations.
• Administration and monitoring of various MOM matters such as work passes, tax clearance, inquiry and quarterly surveys etc.
• Process individual tax computation and submission
• Partner with business leaders to support training needs analysis and skills audit to support talent management.
• Ensure initiatives or exercises like annual performance review, talent review are communicated within appropriate timeframe and to a desired level of service.
• Performs other duties as assigned.

Requirement:

• Possess Degree in Human Resource Management or in any discipline with at least 5 years of relevant experience in HR function (HR Generalist preferred).
• Strong knowledge of employment ordinances, legal, and taxation requirements in Singapore.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities

• Identify potential business opportunities and diligently pursue to successfully close sales.
• Cultivate and sustain positive working relationships with both new and existing customers, as well as other stakeholders.
• Conduct regular follow-ups with existing customers to uphold quality standards.
• Formulate proposals and deliver impactful sales presentations.
• Deliver consistent reports to the management team, detailing market trends, customer movements, and sales activities.

Requirements

• Min Diploma in IT or it's equivalent
• At least one year related sales experience
• Good Account Management Skills
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Early involvement with Business Development and Toolroom team on Early Product Review
• Review if current process capability meets new product requirement.
• Ensure that leadtime required for gear up process capability is known and agreed upon by Business Development and Customer.
• Tool design review for manufacturability and potential changes.
• Feedback and document requirement that is not achievable and propose new criteria to both BD and customer for acceptance.
• Participate in DFM of new project development.
• Perform Tool buy-off testing and ensure that tool conform to targeted yield, cycle time and quality for smooth mass production run as well as tool function reliability.
• Define process to achieve optimal cycle time, yield and quality for all new products assigned.
• Provide support for manufacturing/molding site to ensure FIM process meets requirement of quality level.
• Ensure smooth transfer of new product to Site PE via tool transfer, setup and troubleshooting to manufacturing site.
• Any other duties as and when assigned
• Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

Requirements:

• Diploma/ Degree in Mechanical/Electronic Engineering
• Min 5 years of relevant experience
• Knowledge and hands on experience in Engineering & Production process automation
• Knowledge in IATF16949 awareness is an added advantage

Interested candidates may send their CV to Caris (Reg No. R1109826) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

• Industry: F&B
• Location: Kaki Bukit

Responsible for all aspects of the central kitchen & logistics operations:

· Overseas all aspects of the central kitchen & logistics operations.

· Monitors central kitchen & logistics operations to ensure cost-effective, reliable, waste control and compliant with all applicable laws and regulations.

· Develops and implements strategies to ensure that critical processes run effectively, improve efficiency and achieve organizational goals.

· Heads the central kitchen & logistics departments by ensuring all subordinates are in line and performing according to the departments’ mandate and SOPs, including but not limited to food safety and hygiene.

· Manages suppliers, customers (internal & external) & cross department relationships (e.g. Quality Assurance, Procurement, all local and overseas outlets, etc).

· Collaborate with internal stakeholders to ensure accurate forecasting and planning of materials and products.

· Monitors the performance of suppliers and vendors and take corrective action when necessary.

· Utilizes data monitoring and analytics to evaluate past performance and trends and forecast inventory and distribution requirements.

· Ensures timely and correct communication to suppliers, external and internal customers to facilitate timely delivery.

· Supervises staff to ensure product specifications, expectations, high-quality products, operations and service provision are reached.

· Responsible to manage, monitor and analyze inventory levels, inventory movement, cost, production, delivery and quality and ensure timely delivery of materials and products.

· Identify areas of improvement for central kitchen and logistics operations

· Manage, monitor and appraise staff performance and provide feedback to improve productivity. Work closely with direct superior to achieve objectives and results

Requirements:

· Degree in supply chain/management/production or related field.

· Proven experience and at least 5 years’ experience in similar role.

· High level of organizational, problem-solving, communication (verbal & written), conflict management skills.

· Business management and development experience.

· Knowledge of all aspects of central kitchen and logistics operations, including but not limited to planning, scheduling, forecasting, inventory, warehousing, and transportation.

· Able to work well with internal & external stakeholders.

· Meticulous and has a high level of attention to detail.

· Self-driven & self-starter.

· Strong computer skills (Microsoft Office: Word, Excel, PowerPoint, Outlook).

· Possess leadership abilities and able to effectively manage and motivate staff.

· Must have knowledge of the SAP system

EA License Number: 18C9289 | Registration Number: R22106136

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Centre Operations

Provide comprehensive administrative support to Director, including managing schedules,

coordinating meetings, and handling correspondence

Be the first point of contact for employee's inquiries

Well versed on ECDA rules & regulations, ONE@ECDA, CMS, CDLens.

Provide support on centre matters and ad-hoc duties as assigned by Director

Recruitment

Coordinate employment cycle related activities

Creating job descriptions, advertising on all job platforms, and handling the full recruitment process

Reviewing CVs, shortlisting candidates, and assisting in the recruitment process

Handling end-to-end process of staff onboarding and offboarding

Manage HR system and operations related process, update and maintain employees data in HRIS (QuickHR system)

Handle MOM work pass application, pass renewal and insurance

File and maintain e personnel documents in an organized manner

Payroll

Be the first point of contact for employee's inquiries on HR-related matters and assist their inquiries

Administer the leave module under HRIS, provide leave balance

Submit work pass application, renewals

Process monthly payroll and generate payroll report

Process CPF, Income Tax submissions for IR21 and IR8A

Events

Support for projects and organise events, staff gathering/team building/retreat

Manage employee benefits programs and address inquiries related

Support the performance appraisal process by tracking timelines, gathering feedback, and

assisting in documentation

Education & Experience

Have a local diploma certification or bachelor's degree

Minimum 2 years of experience in Human Resource and childcare centre/preschool setting

Preference given to candidates with related work experiences in Singapore

Proficient with Microsoft Office software, electronic devices, multimedia producing software, and trending social media apps

Salary is offered based on individual qualifications, experience and workability

Hi,

Urgent opening for SAP Successfactors Project Manager - Onsite Singapore.

Key Role Responsibilities:

Hands on experience in configuring Success Factor modules (Employee Central, Payroll, PMGM, Time Management, LMS, etc) this includes configuration of Holiday calendars, Work Schedules, Substitutions, Absences for different categories of employees and policies for different locations.
Ensure HR applications are compliant with internal business controls, statutory regulations & rules, information security and audit requirements.

Effective in analysing and implementing SuccessFactors integration projects; defining iFlows, local & exception sub-process, value mapping artifacts.

Solution and monitor on HR systems integration(s) with other systems (including but not limited to Time management system, SAP S/4HANA system, Concur system), and any integrations to 3rd party vendor solutions.

Experience in handling SuccessFactors systems (including Employee Central, Data Integration, and Data Cleansing) and Concur is highly preferred.
Experience in developing interfaces between SuccessFactors and 3rd party systems. Has worked on creation of integrations using SuccessFactors Cloud Platform Integration (CPI)

3-5 years of experience supporting HR systems and team leader of small team to implement HR initiatives.

Excellent knowledge in HR domain, with experience implementing and supporting HR applications.

Good team player who is keen to learn, independent, and with strong analytical, communication and interpersonal skills.

Strong communication and validation skills. Able to iterate through the requirements in phases, ensuring alignment with business sponsor, stakeholders, and management.

Regards
Kshama
+91 9833964181

Wealth Planning Manager

• Tailor financial advice to meet each client’s unique needs and requirements.

• Recommend financial planning solutions that address customers' needs.

• Build relationship with new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Your background:

• Bachelor's degree from a recognised university or a diploma from a local polytechnic.

• Interested in financial planning or wealth management. Prior work experience is not a requirement.

• Enjoy interacting with people, are a good communicator and able to conduct yourself professionally.

• Willing to work on a flexible schedule that includes weekends.

• Candidates with more years of relevant financial advisory experiences will be considered for Senior Wealth Planning Manager or Deputy Team Head job position.

What we offer:

• Attractive remuneration and a comprehensive benefits package.

• Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.

• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.

• Digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers)

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

About the job

At BigFundr, Marketing is about understanding people and building awareness of how our products and services can satisfy their needs. The BIGFUNDR Marketing Manager plays a critical role in aligning creative direction with the company’s strategic goals. You will be responsible for developing, implementing and executing strategic marketing plans to attract potential investors and retain existing ones. Additionally, you will take charge of overseeing the campaign management for the suite of savings and investment products carried by BigFundr. You should be equally proficient with day-to-day Marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs.

To excel in this role, you are expected to be a self-starter, keen learner and be adaptable to changes. Applicants must demonstrate strong communication skills (verbal, written, graphic) skills, and have a creative and analytical mind.

Who are we looking for

Dynamic and passionate individual who dares to dream and seize each day, believe in our purpose and love what we do, and BE THE CHANGE!

Key responsibilities

· Plan, Develop and Implement effective marketing strategies to achieve set business goals and objectives

· Conduct market research and analyse industry trends, customer behaviours and competitive landscape to identify opportunities

· Uphold and strengthen BigFundr’s brand identity across all marketing channels

· Execute and manage online advertising campaigns (SEM, display, and social media)

· Utilise SEO, SEM, email marketing and social media platforms to generate leads and enhance online presence

· Oversee the creation, execution and analysis of various marketing campaigns, including digital, print, events and content marketing

· Own and manage Bigfundr’s social media accounts and platforms

· Generate and analyse reports on campaign performance

· Lead and execute BigFundr’s data analytics strategies

· Collaborate with cross-functional teams to execute marketing initiatives

· Stay up-to-date with industry trends and new marketing technologies

· Work with and monitor appointed branding agencies, media buying and external UI/UX team

· Acquire new clients through active participation in corporate events and seminars, referrals and active personal networking

· Allocate and manage marketing budget efficiently to maximize ROI

· Monitor, analyze and report on marketing performance metrics to offer insights and recommendations

Qualifications and Experience

· Bachelor's degree in marketing, communications, or related fields

· Minimum 3 years of experience in digital marketing, with a proven track record of successful campaigns

· Strong knowledge of SEO, SEM, email marketing, and social media marketing

· Proficient in website analytics tools such as Google Analytics

· Strong project management and organizational skills

· Excellent communication and interpersonal skills

· Good command of English

· Adept at problem-solving and be able to multi-task

· Have an eye for details

· Team player with a positive, pleasant & outgoing personality

· Familiarity with the fintech or financial industry is a plus

· Must be able to work in Singapore

Final Note:

This is a dynamic role in a fast-paced environment. The ideal candidate must have a passion for the finance industry and a desire to create impactful marketing campaigns that resonate with our audience and drive business growth.

We regret that only shortlisted candidates will be notified. All applicants will be treated with the strictest confidence.

Responsibilities:

• Act in command in the absence of Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior / Event Services Manager is in charge of various group and catering (social / corporate / wedding) businesses.

What will I be doing?

As the Senior / Event Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Communicate effectively with the Sales & Catering team members responsible for booking various group and catering businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Ensure that all bookings are focused to yield maximum revenue per available function room.
• Response for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with Conrad Singapore Orchard
• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace / follow-up system on all personal sales calls and inquiries.
• Finalize all bookings, maximizing all revenue potential by upselling in all revenue producing areas while satisfying client needs.
• The ability to act as the liaison between the client and the hotel for all of the client’s needs (i.e. Hotel rooms, catering & events, audio visual, food tasting, transportation, off-site event recommendations).
• Have an excellent knowledge of hotel facilities, capacities and dimensions of the hotel’s function spaces.
• Review all function spaces with the Banquet Manager in regards to any requirements for a function.
• Maintain the policies set forth in the group sales / catering sales contract (i.e. deposits, cut off dates, attrition, rooming list, billing instructions).
• Conduct tours of the property with potential and existing clients.
• Provide input for weekly and monthly forecast.
• Coordinate with other departments on the needs of the group which will directly affect the department (i.e. amenities, arrival/departure time, deliveries).
• Plan and/or attend and/or participate in meetings with various operational departments as well as pre-convention meetings with groups to ensure on the quality of guest satisfaction.
• Achieve a yearly personal sales booking goal
• Listen and comprehend client’s need and goals.
• Actively participate in training opportunities
• Maintain a thorough concept of food cost and menu planning
• Respond to all telephone and walk-in inquiries regarding function spaces.
• Comfortably entertain appropriate clients.

Sales Administration

• Answer telephone inquiries and respond according to the Conrad’s standards
• Maintain an effective plan of correspondence.
• Prepare a monthly booking report and/or any other reports required by the Director of Catering
• To coordinate special events, promotions and publicity activities as assigned.
• Review all banquet event orders, daily and weekly banquet sheets to ensure accuracy in the content.
• Follow up on deposits made and ensure all payments are cleared after event.
• To update menu and price information when changes happen.
• Maintain all catering files in accordance with established procedures and standards.
• Maintain a friendly, caring and helpful attitude with clients, as well as other Hotel team members.
• Assist clients in the absence of a catering representative.
• Keep informed as to the daily hotel activities.
• Take ownership of the Delphi.fdc system.
• Find ways to make event services effort more effective and efficient through utilization of the Delphi.fdc system.

Generic Skills

• The ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so that prompt corrective actions can be taken where appropriate.
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Senior / Event Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent reading, writing and oral proficiency in the English Language
• Flexible with working hours, able to work weekends and public holidays when necessary
• Ability to communicate in a second language is beneficial
• Minimum 2 – 3 years previous catering sales / conference services experience
• Able to work under pressure
• Strong selling and client communication skills

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!