The Media Executive will be assisting the Manager on the planning, coordination and implementation of programmatic and social campaigns for key accounts. You will help ensure that best practices are enforced in campaign delivery. 

Expectations of a Media Executive:

Planning

• Assist the Manager to manage channel/ platform recommendations and coordinate campaign assets delivery
• Liaise and coordinate with media owners for media proposals
• Engage clients on day-to-day operations, campaign optimisation and pacing updates and various campaign reports

Buying

• Book ads – both managed service and self-service across various platforms
• Liaise with media vendors & creative agencies for material submission
• Digital ad ops (campaign set up on self-serve platforms, ensuring campaign taxonomies are in place, ensure ads are set up on time and pacing properly);
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others);
• Daily monitoring of campaign performance across channels (Search, Social, Programmatic etc.);
• Assist in optimizing performance during campaign period across platforms such as Google DV360/ Google Ads, Facebook, LinkedIn etc
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

Join our clients team as a Regional Sales Manager and take your sales career to new heights!

As a Regional Sales Manager, you will play a vital role in driving business growth and expanding our client's customer base. You will be responsible for developing and maintaining strong relationships with key accounts, identifying new business opportunities, and achieving sales targets within the assigned region.

We are seeking a highly motivated and results-oriented individual who thrives in a fast-paced and competitive sales environment. The ability to effectively communicate, negotiate, and build rapport with clients is essential.

If you are a driven sales professional with a proven track record of exceeding targets and a passion for building and maintaining customer relationships, this role is perfect for you.

Responsibilities:

• Create and implement sales strategies to drive business growth and achieve sales targets.
• Develop and maintain strong relationships with key accounts.
• Identify new business opportunities and convert them into sales.
• Provide exceptional customer service and support to clients.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Stay up to date with industry trends and competitor activities.

• Minimum of 2-3 years of experience in sales.
• Proven track record of exceeding sales targets and driving business growth.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated and results-oriented.
• Ability to travel within the assigned region.
• BSc or MSc degree, preferable Mechanical Engineering.

• Salary based on experience
• Discretionary bonus
• Permanent Position

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, social origin, political opinion, or any other status protected by applicable national laws.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across Asian countries.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals, in accordance with applicable national laws. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at [email protected].

Compensation Information

For client positions, compensation information will be provided in accordance with applicable national laws. When required by law, salary information will be included in job postings or shared during the interview process. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws

Both Keller Executive Search and our clients comply with national and local laws governing nondiscrimination in employment in the countries where we operate. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic as defined by applicable national laws.

Privacy and Data Protection

We process personal data for recruiting and employment purposes in accordance with applicable data protection laws in each country where we operate. For more information, please review our Privacy Policy at www.kellerexecutivesearch.com.

Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

Country-Specific Information

Employment laws and practices can vary significantly across Asian countries. We comply with all applicable local laws and regulations regarding employment practices in the areas where we operate. Specific information relevant to your country will be provided during the application process.

Additional Considerations

1.     Language: Where required by local law or where it significantly enhances accessibility, we will provide key employment information in relevant local languages.

2.     Cultural Sensitivity: While maintaining our commitment to equal opportunity and non-discrimination, we respect the cultural diversity across Asian countries and strive to balance international best practices with sensitivity to local customs and norms.

3.     Work Authorization: Compliance with local work authorization requirements is essential. Please be prepared to provide necessary documentation as required by national laws.

Veteran Status

In countries where applicable, both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with relevant laws regarding veteran employment.

Genetic Information

In accordance with applicable laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Additional Assistance

If you need further assistance to fully engage in our application process, please contact [email protected].

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within Asia.

Join our clients team as a Regional Sales Manager and take your sales career to new heights!

As a Regional Sales Manager, you will play a vital role in driving business growth and expanding our client's customer base. You will be responsible for developing and maintaining strong relationships with key accounts, identifying new business opportunities, and achieving sales targets within the assigned region.

We are seeking a highly motivated and results-oriented individual who thrives in a fast-paced and competitive sales environment. The ability to effectively communicate, negotiate, and build rapport with clients is essential.

If you are a driven sales professional with a proven track record of exceeding targets and a passion for building and maintaining customer relationships, this role is perfect for you.

Responsibilities:

• Create and implement sales strategies to drive business growth and achieve sales targets.
• Develop and maintain strong relationships with key accounts.
• Identify new business opportunities and convert them into sales.
• Provide exceptional customer service and support to clients.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Stay up to date with industry trends and competitor activities.

• Minimum of 2-3 years of experience in sales.
• Proven track record of exceeding sales targets and driving business growth.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated and results-oriented.
• Ability to travel within the assigned region.
• BSc or MSc degree, preferable Mechanical Engineering.

• Salary based on experience
• Discretionary bonus
• Permanent Position

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, social origin, political opinion, or any other status protected by applicable national laws.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across Asian countries.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals, in accordance with applicable national laws. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at [email protected].

Compensation Information

For client positions, compensation information will be provided in accordance with applicable national laws. When required by law, salary information will be included in job postings or shared during the interview process. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws

Both Keller Executive Search and our clients comply with national and local laws governing nondiscrimination in employment in the countries where we operate. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic as defined by applicable national laws.

Privacy and Data Protection

We process personal data for recruiting and employment purposes in accordance with applicable data protection laws in each country where we operate. For more information, please review our Privacy Policy at www.kellerexecutivesearch.com.

Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

Country-Specific Information

Employment laws and practices can vary significantly across Asian countries. We comply with all applicable local laws and regulations regarding employment practices in the areas where we operate. Specific information relevant to your country will be provided during the application process.

Additional Considerations

1.     Language: Where required by local law or where it significantly enhances accessibility, we will provide key employment information in relevant local languages.

2.     Cultural Sensitivity: While maintaining our commitment to equal opportunity and non-discrimination, we respect the cultural diversity across Asian countries and strive to balance international best practices with sensitivity to local customs and norms.

3.     Work Authorization: Compliance with local work authorization requirements is essential. Please be prepared to provide necessary documentation as required by national laws.

Veteran Status

In countries where applicable, both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with relevant laws regarding veteran employment.

Genetic Information

In accordance with applicable laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Additional Assistance

If you need further assistance to fully engage in our application process, please contact [email protected].

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within Asia.

Job Description

• Plan, create, and execute engaging and on-brand content for the company’s various social media profiles
• Manage the social media, and email marketing calendar and ensure the content is published by the stipulated deadlines
• Manage SEO, SEM, social media accounts/campaigns, ads, and posts, and respond to comments and enquiries in a timely manner
• Assist in Influencer Marketing planning and execution, and partnerships
• Compile and prepare Digital Marketing analytics reports
• Assist with other assigned marketing tasks as and when required

•   At least 2 years of digital marketing experience
• Proficient in Chinese and English, and strong in content creation using designer software such as AI and Photoshop
• Has hands-on experience in Meta Business Suite, Meta Ads Manager, Google Analytics, SEM, SEO and TikTok
• Experience in WeChat, XHS, and other social media would be advantageous
• Able to work in a fast-paced environment with tight deadlines
• Singaporean only

Chan Chee Meng
EA 07C3069
R1110620

Remuneration:

• $5,000 - $8,000 with AWS and Variable Bonus

Responsibilities:

• Lead and manage the export shipping team by planning and implementing strategies and initiatives to ensure continuous improvement in both service and transit time performance.
• Collaborate closely with the Executive Chairman and Joint CEO to serve new and existing customers.
• Work with the Import Shipping Manager to set the shipping department’s KPIs.
• Lead and manage ISO9001 records.
• Train and improve the quality of work produced by the export shipping team.
• Stay well-versed in import and export operational and customs processes; monitor and ensure all customs permit declarations comply with Singapore Customs Regulations and those of other countries (e.g., Japan, Korea, Malaysia, Philippines, Middle East, Bangladesh, etc.).
• Manage vendors, including contractors, hauliers, transporters, and other business-related vendors.
• Negotiate the best freight rates offered for shipment routes by forwarders and handle vessel bookings.
• Manage and prepare the complete set of shipping documents (invoice, packing list, bill of lading, certificate of origin, customers’ required certificates, insurance policy, beneficiary’s certificate, bank draft, bank schedule, and other required documents) ensuring they are legalized.
• Manage and prepare the full set of shipping documents based on Letters of Credit.
• Work closely with new and existing customers to develop and provide feasible logistics solutions.
• Handle inquiries, complaints, and disputes from customers and/or shipping lines and manage shipment-related internal communications.
• Oversee daily operations and transactions in the forwarding area.
• Liaise with the quality team and relevant statutory authorities for inspections.
• Prepare and manage sales contracts, forecasts, and reports, and analyze all reports.
• Plan and monitor shipment activities.
• Issue sales contracts and work orders.
• Negotiate extensions of free time with shipping lines.
• Verify bills on warehousing loading charges and production packing costs.
• Perform ad-hoc duties/tasks as assigned by the company.

• Bachelor’s Degree or Diploma in Purchasing, Supply Chain, Logistics, or a related field.
• Minimum of 5 years of relevant managerial experience in manufacturing or a related industry.
• Proficient in Microsoft Office applications and other relevant software (e.g., Navision).
• Strong written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• A dynamic team leader with a positive working attitude, capable of organizing and leading a small team to achieve business excellence.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We are seeking a highly organized and detail-oriented Administrative & Executive Assistant to join our team. This role is essential in managing the daily operations of our office, ensuring administrative efficiency, and providing comprehensive support to our senior leadership team. The ideal candidate is proactive, efficient, and capable of handling a variety of tasks in a dynamic environment.

Key Responsibilities:

• Administrative Duties:
  • Manage day-to-day administrative tasks, including reception duties, managing correspondence, and documentation, with professionalism and efficiency.
  • Coordinate meetings, appointments, and travel arrangements for the team, including itineraries and expense reporting.
  • Prepare and format documents, reports, and presentations as required for project team.
• Office Operations:
  • Oversee office supply inventory, order supplies, and manage vendor relationships to ensure cost-effectiveness.
  • Ensure the office environment is well-maintained, including managing any facility-related issues.
  • Coordinate office maintenance and liaise with building management and external vendors for repairs and services.
  • Assist in the planning and execution of company events, meetings, and team-building activities.
  • Support IT and office equipment needs.
• Executive Assistant Support:
  • Provide high-level administrative support to senior leadership, including calendar management, meeting coordination, preparation of materials, travel arrangements and expense claims.
  • Handle confidential and sensitive information with the utmost discretion.
  • Prepare detailed reports, presentations, and other documents for executive meetings.
  • Coordinate with other departments to ensure seamless communication and collaboration on company-wide initiatives.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

The Senior HR Executive is responsible for performing HR-related duties at a professional level and will work closely with the Head of Human Resources. This position carries out responsibilities in the following functional areas: recruitment/employment, onboarding, policy proposals, benefits, employee relations, and employee law compliance.

As a Senior HR Executive, you support our organization’s quality, safety, and environmental management system in the process of continuous improvement. In this regard, you assume responsibility and accountability for supporting and coaching any staff under your care.

Your responsibilities as Senior HR Executive are:

• Assist and oversee day-to-day HR operations.
• Assist with recruitment processes.
• Manage the company's benefit program, including insurance coverage.
• Schedule and coordinate onboarding assignments and training sessions.
• Compile and process employee documentation, keeping the database up to date.
• Assist with the formulation and communication of policies and procedures, ensuring legal compliance.
• Assist with the management of the performance appraisal system.
• Maintain the Job/Training Matrix while managing the training needs of the employees.

Your qualities
You can make your mark as Senior HR Executive if you have:

• Bachelor’s degree in human resource management, Business Administration, or related field, with additional certificates in the Human Resource field being advantageous.
• A minimum of 5 years' experience in Human Resource Management.
• Proficient in written and spoken English with excellent communication skills.
• Comprehensive knowledge of the Employment Act and Singapore Work Pass rules/processes, with an interest in keeping updated with changes to Singapore Labor Laws.
• Strong organizational skills and attention to detail, confident and assertive, able to work independently with good decision-making skills and a proactive attitude.
• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.

• To primarily promote the Hotel and where possible, hotels belonging to the chain in his/her area/region
• To meet Hotel Budget as well as Individual KPIs (Room Target, Meeting Room Target, ADR & OCC)
• Pays visits to former, existing, and potential clients in view of entering into contracts with them, especially commercial accounts
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• To achieve targets by increasing room night production and the average room rates as set by the Director of Sales.
• Maintain and update vital information of companies, contacts, profiles, and database in the Anais system (PMS)
• To collect and share all information of the Hotel’s competitors with the Superiors and team members.
• Provides after-sales service and in particular ensures all guest complaints are taken seriously and discussed with the respective departments if necessary
• Negotiates prices with the clients
• Confirms verbal proposals in writing
• Achieve personal and sales team goals as assigned
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction
• Conduct site inspection as required
• Display flexibility and willingness to adapt to new situations and/or take up new challenges

Main Responsibilities:

• Manage daily cash management function, monitor cash flow movements, ensure all accurate and timely funding allocation (including external borrowing and intercompany loans).
• Ensure all surplus cash are utilized in an efficient manner to reduce financing cost or allocate surplus cash with banks that are on higher deposit interest yield to maximum the deposit interest return.
• Ensure timely and accurate automated execution of settlements via company Treasury Management System.
• Resolve irregularities and assisting to resolve any accounting discrepancies pertaining to treasury-related entries.
• Responsible for keeping proper daily record for all cash management function and all funding activities transactions.
• Generate accurate and timely daily and monthly reporting.
• Assist in design and implementation of treasury aspects of Management Information System.
• Provide trade finance support to trading desks to sell down counterpart / bank / country risks.
• Any other duties as required

Experiences:

• At least 4-5 years of relevant work experience
• Understanding of trade finance instruments (Bill Collection, Standby Credit, Documentary Credit, Performance Bond)

Other skills (Computer Skills, etc):

• Professional, self-motivated, “hands-on”
• Good verbal and written communication skills
• Ability to work independently and handle conditions of uncertainty
• Ability to priorities tasks and respond quickly to spot issues
• Proficient in use of technology particularly Excel and Word, fast learner of other systems
• Good communication / interpersonal skills
• Ability to work effectively as part of a team
• Highly self-driven and able to work independently with minimal supervision

Academics:

•  Minimum Diploma or Degree in Finance/Accountancy/Business Management or equivalent

Objective:

To lead and grow MAKE UP FOR EVER OMNI business and strengthen brand presence with effective strategies and implementation that fits to brand DNA and values. We are seeking a dynamic and results-driven Trade Marketing Executive to join our team and help us enhance our brand presence and drive sales through effective trade marketing strategies.

Job Summary:

As a Trade Marketing Executive, you will be responsible for developing and executing trade marketing strategies to boost product visibility and sales across key trade channels. You will work closely with sales team, vendors, and partners to ensure alignment with our brand and business objectives. This is strongly cross-functional role; requires the selected candidate to build a strong working relationship between the marketing and sales team, this position will initiate and/or support efforts towards developing, implementing, and assessing programs to effectively market to our consumers through our customers. Support the building and implementation of brand plans and strategies established. This role is ideal for someone with a year of experience in trade marketing, who is eager to grow and make a significant impact.

Key Responsibilities:

• Working closely with the Marketing Manager to develop trade marketing strategy and implement promotional campaigns to achieve defined business objectives across all product categories and channels.
• Collaborate with sales and product marketing teams to identify opportunities and create compelling marketing materials and POSM displays.
• Manage relationships with key trade partners, distributors, and retailers to enhance product visibility and engagement.
• Create and analyze sell-out reports to monitor product sales performance in retail outlets, identifying trends, patterns, and opportunities from sales data to guide future marketing and sales strategies.
• Drive in-store events and counter activations, and coordinate with retailers to execute with excellence + supporting in facilitating corporate and brand events/ workshops.
• Monitor and report on the effectiveness of trade marketing activities, using sales data and market feedback to refine strategies.
• Compile, review and analyse competitors’ monthly trade activities.
• Support the development of sales presentations, merchandising strategies, and promotional plans.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to work with a passionate team dedicated to excellence.

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Business Development and Customer Experience Executive. The ideal candidate will play a crucial role in managing and enhancing relationships with our valued customers, ensuring satisfaction, and contributing to the overall success of our organization.

Job Responsibilities:

·        Proactively engage with customers to understand their needs and expectations.

·        Build and maintain strong, long-lasting customer relationships through effective address of customer inquiries, concerns, and feedback promptly and professionally.

·        Procure, maintain and develop meaningful relationships with existing and new clients to improve retention rate by actively reaching out to key accounts and private clients on regular basis

·        Receive and resolve customers’ concerns and enquiries to your best ability and achieve maximum revenue

·        Maintain accurate and updated customer records in the CRM system.

·        Analyze customer data to identify trends and opportunities for improvement.

·        Collaborate and work closely with internal stakeholders to fulfil client’s expectations and business objectives, to have resolution of customer issues, inventory supplies, logistics and fulfilment of orders management.

·       Ability to partner with multiple departments and stakeholders.

·       Excellent problem-solving skills with meticulous attention to detail.

·       Ability to work collaboratively in a team environment.

·       Assist in drafting proposals to generate more revenue from clients.

·       In-depth knowledge of liquor business and value propositions.

·       Provide administrative support to Business to Business, Operations, and Sales teams to ensure smooth day-to-day operations.

·       Maintains Customer Service Feedback database.

·       Responsible for QSM Submission and other activities.

·       Support any off-site event or ad-hoc projects under the Service Excellence/CRM team.

·       Backup support for after-sales service requests, including retail, VIP, ISC, etc.

·       Degree in a relevant discipline.

·       At least 2 years of experience in managing customer service and expectations of high-profile clients.

·       Proven experience in customer relations or a similar customer-facing role.

·       Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.

·       Proficient in internet and Microsoft applications.

·       High-level communication skills in both English and Chinese.

·       Proven ability to negotiate.

·       Strong customer service recovery and conflict resolution skills.

·       Good organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in Singapore!

We seek a dedicated & passionate Full Time Retail Sales Executive, a character that is responsible, diligent and self-motivated. The Retail Sales Executive will be responsible for maintaining high levels of customer satisfaction, ensuring that store displays are in accordance to guidelines and that inventory is well-replenished at all times.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy
• Contribute creative ideas to build / develop strong regular clientele

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions
• Inventory replenishment
• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

• Passionate about the beauty retail industry & customer interaction
• Minimum Diploma holder & 20 years old & above
• Experience in working within the retail environment (Beauty retail is a plus)
• Must be a positive team player who desires to contribute
• Self motivated, open-minded, proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving and planning skills
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Medical & Dental benefits
• Meal Allowance
• Performance Bonus
• Staff discounts

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in Singapore!

We seek a dedicated & passionate Part Time Retail Sales Executive, a character that is responsible, diligent and self-motivated. The Retail Sales Executive will be responsible for maintaining high levels of customer satisfaction, ensuring that store displays are in accordance to guidelines and that inventory is well-replenished at all times.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions
• Inventory replenishment
• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

• Passionate about the beauty retail industry & customer interaction
• Minimum GCE O Level & 20 years old & above
• Experience in working within the retail environment (Beauty retail is a plus, no experience is welcome to apply)
• Must be a positive team player who desires to contribute
• Self motivated, open-minded, proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving and planning skills
• Able to work shifts / weekends & public holidays
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Staff discounts
• Salary $12 - $15 / hr

Our client a logistic company in the West area is looking for operation executive for their warehousing operation\

Job Type: Full-time

Pay: $2,800.00 - $3,100.00 per month

Transport provided Jurong East MRT to office

Work Location: Clementi / Jurong East

Free parking

Schedule: Monday to Friday 3rd party logistics:

• Coordinate and oversee logistics and shipping operations
• Collaborate with suppliers, vendors, and customers to ensure smooth operations
• Track and monitor shipments to ensure timely delivery
• Prepare and analyze logistics reports to identify areas for improvement
• Implement new strategies and procedures to enhance efficiency and productivity
• Ensure compliance with all regulatory requirements and standards
• Manage and maintain accurate records and documentation
• monitoring vessel movement with agent and via Portnet system
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Only open for Singaporean or local residents

• Minimum 1 years of experience in logistics and operations
• Strong understanding of supply chain management principles
• Proficient in using logistics software and tools
• Excellent problem-solving and decision-making skills
• Strong attention to detail and organizational skills
• Ability to work well under pressure and meet tight deadlines
• Excellent communication and interpersonal skills
• Bachelor's degree in logistics, supply chain management, or a related field

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is seeking a highly motivated and customer-focused Customer Service Executive to join our client team a logistics company in the West. As a Customer Service Executive, you will be responsible for providing exceptional service to our valued customers in the logistics industry.

• Job Type: Full-time
• Pay: $2,800.00 - $3,100.00 per month
• Benefits:
• Free parking
• Schedule:
• Monday to Friday (8.30am to 5.30pm)
• Company transport to/from Jurong East MRT
• Monday to Friday,

Key Responsibilities:

• Handle incoming customer inquiries and provide prompt and accurate information
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with internal teams to ensure seamless customer experience
• Maintain customer records and update relevant information in the system
• Assist in coordinating logistics and transportation services for customers
• Provide support in administrative tasks, such as generating reports and preparing documentation
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the maritime or logistics industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of maritime industry processes and terminology is a plus
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Only for Singaporean and local Residents . Not open for non resident or non Singaporean

Chan Chee Meng

EA 07C3069

R1110620

Be part of the marketing team to oversee a series of events to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, and partnership collaborations.

Marketing Planning & Execution

• Develop and monitor development of marketing assets
• Manage and develop content for event website, EDMs, social media platforms and online channels
• Manage event registration system and on-site registration i.e. Facilitate online & on-site registration, send email confirmations and attending to enquiries
• Management of photographers and videographers for event coverage
• Supporting the marketing team in administrative tasks

Analytics & Lead Generation

• Use of online / enterprise systems for marketing purposes and database management
• Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
• Measure customer satisfaction by developing surveys and provide insights
• Track, evaluate and report results for marketing campaigns

Partnership and Collaboration

• Manage working relationship with creative agencies and vendors
• Preparation of publicity contracts & materials to engage trade media partners and local media

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP).
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Our client a major NVOCC is looking for a Sales and Marketing Executive

Issuing proper bills of lading and assuming responsibilities for the shipments.

To develop strong business building relationships with existing and new customer base.

To be fully accountable for meeting individual key performance indicators and targets.

Meeting sales forecast and target.

Submit regular reports covering sales activities from sales to servicing of current clients and develop new business.

Coordinate with freight forwarders and coordinate internally for import and export shipments.

Compliance, reviewing, and implementation of internal controls simultaneously.

Assist in the planning and controlling in marketing of our shipping services.

Monitoring the day-to-day operational functions flowing smoothly.

Assist in management and direct all operational activities in meeting both company and customer expectations.

Inventory tracking and control.

To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operators.

Monitor and ensure prompt and accurate submission of permits and prompt delivery and clearance of shipment.

• Be a good team player
• Results-oriented
• Good interpersonal skills
• Willing to work beyond office hours
• Minimum 1-2 years of working experience preferred
• Training will be provided for those keen to learn

Chan Chee Meng
EA 07C3069
R1110620

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Position Purpose:
We are seeking a dedicated and detail-oriented Sales and Admin Executive to join our team. This role is pivotal in maintaining accurate customer records, managing payment collections, and ensuring seamless processing of orders and returns. The successful candidate will work across multiple channels, perfumery/wholesales, handling various administrative and accounting duties.

Principal Accountabilities:

Customer Responsibilities:

• Customer File Management: Regularly update and maintain customer files to ensure accurate and current information.
• Payment Collection: Efficiently manage and track payment collections for client, ensuring timely and accurate processing.
• Exchange/ Return/ Credit Note (CN) Processing: Handle all exchange, return, and credit note requests for customers.
• ETA Date Updates: Keep customers informed about the estimated time of arrival (ETA) for their orders by updating relevant information.

Perfumeries/ Wholesales Channel Responsibilities:

• Exchange/Return/Credit Note (CN) Duties: Manage exchange, return, and credit note requests for perfumeries and wholesales channels.
• Monthly SOA Statement Reports: Prepare and distribute monthly Statement of Account (SOA) reports for perfumeries and wholesales channels, ensuring accuracy and timeliness.
• Accounts Receivable Collection: Collect and track payments for wholesale orders, ensuring that all accounts receivable are up to date.

Channel Responsibilities:

• Order Processing: Handle order processing and ensuring accuracy.
• Price List Updates: Regularly update and maintain price lists for chain stores and perfumeries to reflect current pricing and promotions.
• Ad-Hoc Administrative Duties: Perform various administrative tasks as needed to support assigned channels.

Additional Responsibilities:

• Administrative Support: Provide ad-hoc administrative support for various channels, ensuring smooth operations and effective communication.
• Customer Service: Address customer inquiries and concerns promptly and professionally, maintaining a high level of customer satisfaction.

• Proven experience at least 1 year experience in customer relations, and accounts receivable management.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in relevant software and tools for managing customer files, payment collections, and order processing.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with the beauty and perfumery industry is a plus.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

• Perm, Central
• Expertise in Windows Servers, storage, networking, cybersecurity (M365 ESM, MDM, EDR, XDR), end-user devices, and Azure Cloud.
• Experience with Microsoft 365 suite and managing global IT and DevOps teams.
• Preferred Microsoft Certified System Engineer (MCSE) and Azure Architect.

As a senior management member of the Global IT function, the candidate is responsible for defining the broad technology strategy (On-Prem and Azure), develop roadmap and architecture that supports the businesses and IT needs, as well as deliver the highest quality service alongside with other managers. 

Overall responsibility for the day-to-day operations of managing On-Prem and Azure Cloud Services including monitoring cloud operations and services, reviewing and maintaining strategies related to Cloud Infrastructure and Cloud Services throughout the enterprise ensuring all performance, costs and security are closely managed.

Job Description

• Architecture Ownership: Lead the design and implementation of on-prem and Azure cloud infrastructure.
• Project Leadership: Act as the go-to person for all infrastructure projects, issues, and initiatives.
• Budget Management: Plan and manage the annual infrastructure budget (Capex/Opex).
• Collaboration: Work closely with IT functions (PMO, Apps, Architecture, Security, Vessel) to meet business requirements.
• Incident Response & Continuity: Key stakeholder in Incident Response (IR), Disaster Recovery (DR), and Business Continuity (BCP) planning.
• Global Operations: Oversee 24/7 global operations supporting offices worldwide.
• Innovation & Quality: Deliver innovative, cost-effective, and secure IT infrastructure solutions.
• Technical Knowledge: Support Azure native cloud development and have a broad understanding of both on-prem and Azure technologies.
• Standards & Compliance: Ensure compliance with ISO27001 and drive technology standards through best practices and ITIL standards.
• Vendor Management: Manage vendor relationships and negotiate contracts for software, platforms, and services.
• Team Leadership: Build and lead a high-performance IT team.

Requirements

• Degree in Computer Engineering, Computer Science, or Information Systems Management.
• Preferred Microsoft Certified System Engineer (MCSE) and Azure Architect.
• Expertise in Windows Servers, storage, networking, cybersecurity (M365 ESM, MDM, EDR, XDR), end-user devices, and Azure Cloud.
• 10+ years in IT management for medium to large organizations.
• 5+ years managing Microsoft Cloud infrastructure, security, and operations.
• Proven track record in leading high-performance teams.
• Experience with 24/7 high availability systems.
• Experience with Microsoft 365 suite and managing global IT and DevOps teams.
• Experience migrating workloads to the cloud.
• Excellent communication and presentation skills.
• Empathetic, patient, and able to address user pain points.
• Ability to inspire and develop team members.
• Hands-on approach to resolving issues.
• Willingness to travel overseas.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage