Roles & Responsibilities

• General administrative work, including data entry, filing.
• Assist in preparing incoming and outgoing letters, mail, and sorting out mailers, bills, etc.
• Admin cum Accounts Assistant is responsible for maintaining the financial records and providing administration support for the smooth flow of the company.
• Able to liaise with English and Mandarin-speaking clients.
• Undertake ad-hoc duties whenever assigned.
• Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.
• Record transactions and events relating to sales, purchases, receivables, payables and cash.
• Managing incoming shipment

Job Requirements

• Proficient in Microsoft Office
• Min 1-2years of relevant working experience
• Educational qualification in Accounting or relevant
• Fresh accounting graduates welcome to apply. Work experience or internship in accounts field will be an added advantage

We are looking for a Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.

Why Join Us?

• Draw a basic salary + attractive commissions with every upselling case * conditions apply
• Room for self-development and career progression as a growing workshop with an existing small team of Advisors
• Opportunity for internal promotion for employees with good performance
• Various company-sponsored external trainings to attend, given the current fast-changing automotive industry
• Commissions, AWS and bonus payout (bonuses subject to company and individual performance)
• Birthday and CNY leave entitlements on top of the mandated Annual Leave
• An engaging and nurturing working environment with on-the-job training by the Deputy General Manager and experienced seniors

Job Objectives:

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary jobs
• Follow up with customers if necessary for additional issues

Core Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files
• Assist customers in checking-in and out of their vehicles from the workshop
• Attend to phone calls, emails and drive-ins to address any customer concern
• Able to perform troubleshooting of basic faults and problems of vehicles
• Conduct transactions with system; walk customer through correction(s) and provide summary
• Communicate estimated completion time, regular updates and follow through on each customer vehicle
• Follow-up and ensure overall customer satisfaction with the work performed
• Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
• Recommend suitable packages and/or add-ons for customers
• Any other ad hoc duties assigned

Job Requirements:

• Minimum NITEC in a related course of study with at least 2 years of relevant experience in the automotive field
• Diploma Holders in a related course of study will be at an advantage
• Computer literate and proficient in Microsoft Office, particularly MS Excel
• Ability to communicate effectively
• Strong attention to detail, organisational and time management skills
• Ability to identify and effectively solve problems
• Ability to learn new tasks and skills quickly
• Flexible, friendly, helpful nature & team player

As a Support Driver, your role is to manage the upkeep of the cars in the fleet. Our hirers rely on you to have a pleasant and safe rental experience.

Responsibilities

• Help maintain the operational readiness of the vehicles in the fleet (e.g., send cars/motorcycles for servicing, inspection, IU checkups, wash, replace blown bulbs, etc)
• Inspection and servicing of vehicles
• Provide general support to both internal staff and hirers
• Perform any ad hoc duties assigned by supervisor

Requirements

• Must have a responsible, friendly and have a caring attitude
• Some familiarity with smartphones and web technologies would be a plus
• Having a class 2B licence would be a plus
• (BONUS) Owns a bike (or have intention to buy one) would be a strong plus
• Must have Class 3 driving licence

Activate Interactive Pte Ltd (“Activate”) is a leading Technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Senior Support Engineer
The Senior Support Engineer is responsible for the support, operations and maintenance of the software applications. He/She should have a deep understanding of the maintenance objectives, targets and the application functionalities. He/She is responsible to interact, setting up and onboarding of end users. He/She works in a team setting and is proficient in applications development procedure, monitoring tools and techniques required. He/She is also familiar with the software platforms on which the solutions are implemented.

He/She is analytical in issue management, a good communicator and is focus on resolving issues based on priorities. He/She is able to assess, classify, prioritise, diagnose issues effectively in a collaborative manner and strive for continuous improvement and service excellence.

Provide software support

• Maintain a good knowledge base / FAQ for operational support
• Effectively assess, classify, prioritise, diagnose issues in a collaborative manner
• Collaborate with external stakeholders and vendors to resolve incident
• Recommend tools to facilitate the analysis of operational data
• Facilitate monitoring of security access i.e. registration of passwords and accounts
• Maintain training materials and conduct training for operational support personnel
• Maintain operational manual and user manual
• Carry out system transition and archival plan
• Comply with internal, external business and regulatory requirements
• Develop operational software configuration documentation

Oversee service level agreements and service improvement

• Deep understanding and comply with the service-level objectives and targets
• Carry out maintenance plans activities to meet service level
• Take reference to the service-level dashboard to monitor the targets and ensure that requirements are met
• Conduct root casual analysis upon issue closure
• Support trend analysis on a monthly basis
• Propose improvements to refine the SDLC processes and achieve continuous improvement
• Define, measure and achieve client satisfaction through the metrics collected
• Support the development of incident report for high severity issue

Implement software maintenance

• Implement software maintenance activities according to plans
• Implement corrective, adaptive and preventive maintenance
• Provide timely maintenance to improve system efficiency, performance and continuity
• Develop deployment request form for approval for software release
• Define, analyse and automate system monitoring

Requirements

• Bachelor’s degree in Computer Science or equivalent. Diploma holders’ relevant experiences will be considered.
• Experience in Dot Net or Java.
• Experience in web and mobile application production support in a large and complex systems operation environment.
• Experience with government agencies.
• Experience with various Singapore Government or Statutory IT compliance standards will be an advantage.
• Experience in SDLC, Agile, and Scrum methodology.
• Experience with Jira, Confluence, or other collaborative platforms.
• Strong Database skills, including MS SQL and MySQL.
• Good understanding of App/Web Server, SQL Database, and Mobile development configuration and setup.
• Knowledge of DevOps pipelines and related tools (such as Bitbucket, Artifactory, Bamboo, Jenkins).
• Ability to troubleshoot web portals API and read server/app logs to resolve issues.
• Able to grasp knowledge of application business logics.
• Familiarity with Azure, AWS, or GCP platforms will be an advantage.
• Knowledge of MS SharePoint will be an advantage.
• ITIL, server, project management, and network certifications will be an advantage.
• Able to lead an IT service support team if required.
• Strong critical thinker with problem-solving aptitude.
• The ability to take initiative and work independently with very little supervision.

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)

Job Summary:

• Great Career Prospect
• 5 Days / Shift Work
• Islandwide Hiring

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.
• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.
• Monitor, evaluating and establishing system performance specifications.
• Install and configure personal computers, laptops, servers, and other IT hardware.
• Provide training to colleague and collaborate with 3rd party vendors.
• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.
• No experience are welcome to apply!
• Candidates with internship experience are strongly welcome to apply!
• Candidate who are comfortable with shift work will be an advantage

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Responsibilities

Management of ICT Application Contract and Operating Budget

• Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations.
• Track the projects’ expenditure and ensure meeting the agreed budget utilisation.
• Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification.
• Manage and monitor defects, issues and incidents of Authority’s IT applications and services to meet the agreed service level agreement.
• Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Provide application support in all stages of IT application life cycle.

Management of ICT Application Security and Compliance

• Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services.
• Ensure security patches on ICT Application are timely updated in accordance to IM8 policy.
• Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review.
• Facilitate and support IT audit activities with relevant parties.
• Manage and support ad-hoc security scans, patches and other security measures when required.

IT Operations Support

• Resolve escalated IT cases in an accurate and timely manner.
• Collate and report IT applications and operations statistics.
• Manage, support and track IT change management activities.
• Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.
• Provide secretariat function for meetings/forums.

Requirements

• At least five (5) years of relevant work experience in IT project management.
• Knowledge in IT security and infrastructure designs and implementations, and working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework are preferred.
• Experience in delivering and operating Government IT projects are also preferred.

You should posses the following skill sets:

- Project Management: Capable of overseeing project budgets, handling change requests, and ensuring projects are completed within financial constraints.

- Risk Management: Proficient in identifying, assessing, and mitigating project risks in a timely manner to minimize impact on project outcomes.

- Operational Management: Capable in developing and executing operational strategies to ensure systems reliability and availability to meet business objectives.

- IT Compliance and Quality Assurance: Able to understand the IT management and quality management policy to ensure that processes are adhered to established policies and guidelines.

- Communication and Stakeholder Management: Proficient in delivering clear and persuasive written and oral communication to effectively engage stakeholders.

- Personal effectiveness: Able to manage multiple tasks and effectively organise tasks in a dynamic and fast-paced environment, and work both independently and in teams with good interpersonal skills.

*Candidates with the relevant experience and skills can be appointed at Senior Manager and offered a salary higher than the specified range

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

Do you feel called to create an inclusive and supportive learning environment for children with diverse needs?

Join us and play an integral role in shaping young minds and enhancing family support through hands-on teaching and developmental support.

Join a team dedicated to empowering children with diverse needs, including those with mild autism, speech, and language delays. Work alongside in-house therapists and a close-knit team to deliver engaging, individualized education plans (IEPs) in small class settings with a focus on family-centered care.

What We Offer:

• Professional Development: Participate in ongoing training and mentorship in special education techniques.
• A Balanced Schedule: Full-time, Monday to Friday, 9:00 AM - 6:00 PM. Take advantage of a 1-hour lunch break.
• Location: Changi Road (nearest MRT: Eunos)

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Your Key Responsibilities:

• Individualized Learning Support: Implement and adapt IEPs tailored to each student's unique needs. Engage actively with students through personalized learning activities.
• Dynamic Classroom Leadership: Lead a vibrant, inclusive classroom using flexible teaching strategies and technology suited for varied learning styles and needs.
• Progress Tracking: Monitor academic, social, and behavioral progress for students, making real-time adjustments as needed.
• Collaborative Development: Partner with therapists and fellow educators to integrate therapeutic goals into the learning experience, supporting holistic development.
• Continuous Improvement: Participate in professional development to enhance your expertise in special education.

What We Look For:

• Strong interpersonal skills and the ability to communicate effectively with students, families, and multidisciplinary team members.
• A hands-on, adaptable approach to supporting diverse learning needs in a classroom setting.
• A commitment to ongoing professional growth and the willingness to adjust strategies to meet each child’s unique learning path.
• Physical stamina and resilience, necessary for active engagement and, when needed, to support students’ physical needs.

About Our Team:Become part of a team committed to shaping bright futures and empowering individuals through specialized support. As a team member, your energy, adaptability, and dedication make a meaningful impact in the lives of children and their families.

If you're ready to make a meaningful impact, apply today and start your inspiring journey with us!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We are looking for a proactive and organized Administrative Support professional to assist with day-to-day office operations. You will play a vital role in ensuring the smooth functioning of the office by providing administrative assistance to various departments. If you have excellent organizational skills and enjoy multitasking, we would love to hear from you!

Key Responsibilities:

• General Administrative Support: Assist with day-to-day administrative tasks such as answering phone calls, responding to emails, and handling correspondence.
• Document Management: Organize and maintain filing systems, both digital and physical, ensuring all documents are properly stored and easily accessible.
• Data Entry: Enter and update information in databases and spreadsheets, ensuring data accuracy and timely input.
• Assist with Reports: Support the preparation of reports, presentations, and other documents as needed by management and other departments.
• Handle Invoices and Payments: Assist with basic finance-related tasks, such as processing invoices, expense reports, and payments in coordination with the finance department.
• Support Events and Meetings: Assist in organizing company events, meetings, and conferences, including booking venues, preparing materials, and managing attendance.
• Customer and Client Support: Provide basic support to customers or clients by addressing inquiries or redirecting them to the appropriate departments.
• Maintain Confidentiality: Handle sensitive and confidential information with discretion and professionalism.

Qualifications and Skills:

• Previous experience in an administrative or office support role.
• Proficient in MS Office (Word, Excel, PowerPoint) and basic familiarity with office management software.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in completing tasks.
• Ability to work independently and as part of a team.
• Professional demeanor and a positive attitude.

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Supportive and collaborative work environment

We are a well-established toy distributor in Singapore and are looking for an independent, responsible, and proactive candidate to support our Sales and Marketing Department.

Job Responsibilities:

Sales Responsibilities:

• Manage Sales: Support sales activities for both businesses (B2B) and consumers (B2C).
• Customer Relations: Build and maintain good relationships with customers to ensure loyalty and repeat business.
• Track Sales: Monitor sales results and prepare reports to track progress.
• Know the Products: Learn all about our products and services to explain them to customers.

Ecommerce Responsibilities:

• Online Marketing: Plan and run online marketing campaigns, including Google Ads, social media, and email marketing.
• Create Content: Work with the team to create marketing materials, blog posts, and social media content.
• Boost Brand Awareness: Develop strategies to increase the company’s visibility in the market.
• Manage Campaigns: Plan and run marketing campaigns and measure their success.
• Website & Online Store: Update the company website and online store to improve user experience and increase sales.

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Experience in sales and marketing, preferably with both businesses (B2B) and consumers (B2C).
• Good knowledge of digital marketing tools and platforms.
• Strong communication and negotiation skills.
• Able to handle pressure.
• Creative, self-driven, and goal-oriented.
• Knowledge of CRM software is a plus.

Benefits:

• Competitive salary and commission
• Opportunities for growth and development

The Learning Support Educator provide face-to-face learning support sessions to students with hearing loss who are attending mainstream schools from primary to secondary level in the areas of English, Mathematics and cognitive skills.

Roles and Responsibilities:

1. Learning Support related duties

• Provide face-to-face learning support sessions to students.

• Assess and identify educational/developmental needs of student with hearing loss,

• Review with the team the current assessment tools or purchase research-based academic resources / assessment tools.

• Educate students on self-advocacy skills.

• Develop, implement and review appropriate intervention plans in line with the student’s individual education plan and monitor progress.

• Liaise and work with teachers, parents and other stakeholders involved through schools visits, meetings, reviews etc.

• Plan and conduct workshops/activities during school holidays

2. Operational duties

• Work with Learning Support Educators in strategising and meeting KPIs.

• Conduct review of Learning Support SOP and analyse processes for improvements.

• Plan and conduct outreach to stakeholders, including schools to increase awareness of ISS programme.

• Conduct review on assessment tools and make necessary recommendations.

• Work with ISS team on audit processes.

• Maintain proper records and documentation for programme reporting and audit purposes.

• Attend and write minutes of meetings.

• Perform any other operational functions required by the supervisors.

• Ensure services and programmes are delivered in a professional and ethnical manner and recommend changes to meet current needs.

• Work collaboratively with a multi professional team.

3. Professional Skills Development

• Work with learning support team to ensure professional competency by keeping current with latest skills and training courses, subject to approval by the immediate supervisor.

• Attend Singapore Sign Language (SgSL) classes beyond Level 1.

4. Requirements

• Minimum Diploma from Polytechnics/Universities with GCE ‘O’ level credits in English and Mathematics

• Candidates with the following will be an added advantage:

• Recognised teaching qualifications or equivalent in Diploma in Special Education

• Special Education Teachers/Special Education Needs Officers with at least 2 years of experience

• Prior experience with children/youth with hearing loss or learning difficulties

• Competence in managing student behaviour and delivering classroom lessons to students age 7 and above

• Strong organizational skills, attention to detail, patience, good communications skills

• Strong command of English (written and spoken)

• Selected candidates must:

- Apply for the Instructor Registration Scheme (IRS) with MOE

- Attend SgSL classes and use SgSL when communicating with clients

• Comprehensive Training will be provided

We regret that only shortlisted candidates will be notified.

As a Technical Support, you must have a passion for listening and interacting with people and technology. You desire to deliver a great customer experience where you will fit right in with our team, who aims to ensure that every customer is a happy one at DL ideas.

Job Highlights

· Training provided

· Excellent career progression

· Friendly environment

Job Description:

· Provide aftersales technical support;

· Diagnose, troubleshoot and resolve common issues raised by customers;

· Escalate urgent or critical issues to programmer team;

· Handle inbound call, WhatsApp chat group and emails from customers;

· Handle customer queries and requests, and explain as layman’s term;

· Takes ownership of customer issues reported and seeing problems through resolution;

· Maintain ticket updates and provide timely updates to customers;

· Maintain and contribute to the Knowledge Bank used by the Technical Support team;

· Prepare user manual for customers;

· Aggregate and provide key customer insights and serve as a liaison between customers and Software Engineering/Product Development team

· Able to pick up IT-related skill set that will be useful

· Complete assigned tasks in a timely manner to meet expected turnaround time.

Requirements:

· At least Professional Certificate/NITEC in Computer Science/Information Technology or equivalent;

· Experienced in providing technical support for applications as Tier/ Level 1 for at least 1 year;

· Responsible and strong attention to detail;

· Polite and Customer service oriented;

· Good communication skill using English to customers as well as colleagues;

Rewards & Benefits

· Annual Leave, Medical Leave, Attendance Incentive

· Friendly working environment

· Remuneration: attractive salary package (Negotiable based on experience)

· 5 days working week

· Reward will be given based on performance

We are a result-orientated company. To us, delivering work on time and accurately is the most important key to valuing an employee. We are looking for energetic and committed personnel who are self-motivated and willing to learn. We want the employees to grow together with the company.

IF you would like to apply for this position, please kindly send your CV with the following information to [email protected] :

• Reason for leaving your current job

• Last drawn salary and expected salary

• Notice period

Job Description Summary

Technical Support Engineer is a key role managing and executing range of service activities on Protection & Control products at our Singapore Repair Centre & customer sites amalgamated with Technical Support case & process management for the China, East Asia & Pacific region. You will be working with an international team of engineers across the region and factories in UK, Canada, Spain, India reporting to the Regional Services Manager based in Australia.

In return you will be rewarded with full scale product & continuous hands-on work training upon joining, global working exposure, unparalleled development opportunities, access to GE VERNOVA’s training platforms including GE Vernova Online Learning and an opportunity to work & learn from the world’s best leaders on other Grid Automation products.

Job Description

Essential Responsibilities

• Manage and execute Protection relay product repairs in Singapore regional Service Centre (LSC) and on the international customer sites where necessary.
• Become the local and regional product expert to support customers and channel partners in their planning, execution, product training and after sales services support.
• Become an expert in utilizing one of the best customer case management tool – Salesforce, own & deliver the resolution of product technical issue cases.
• Support an international team of GE VERNOVA engineers delivering product services, troubleshooting, product quality improvement and customer feedback.
• Troubleshoot, analyze and resolve complex customer issues remotely, at LSC and at site.
• Provide necessary technical details and improvement recommendations to R&D, Quality teams for product and process improvements.
• Maintain accurate and traceable records on work completed and prepare regular reports as and when required.
• Generate technical letters communicating product specific information & manage customer relationships.
• Manage repair center inventory, appropriate stock levels, re-ordering and logistics of equipment and parts in/out of Singapore repair center.
• Prepare quarterly back-charge reports for factories for warranty work completed.
• Maintain high standard in quality of work, environment, health and safety at work, including working nearby HV/LV equipment.
• Engage with the customer promoting different service offerings, product range and provide full pre/post-sales support to the sales team whenever required.
• Communicate schedule details, project milestones, time & service history sheets, manpower & tools/equipment requirements to the service leader.

Qualification Requirements:

• Degree in Engineering from an accredited university. Major in Electrical [Power] is preferred.
• 2 years experience in power system protection, automation, or control applications, technical support, services, laboratory work environment.
• Certificates/licenses for EHS, electrical work, technician, construction and other such is a plus.
• Graduate engineers with major in Electrical Power engineering with interest in Protection & Control, automation applications & services are encouraged to apply.
• Proficient in both spoken and written English is a must.
• Expertise in operating computers, Windows, MS Office tools and other related computer hardware/software configuration with basic understanding of communication protocols and techniques.
• Strong interpersonal skills supported by strong analytical, troubleshooting and problem-solving skills.

Desired Characteristics:

• Able to work independently, work with international factories, willing to travel to customer sites.
• Please note that in GE VERNOVA we give highest priority to health & safety of our employees and experience in application of Environmental, Work Health and Safety regulations and compliance as per GE VERNOVA standards is a big plus.
• Good interpersonal skills and able to manage internal and external stakeholders effectively, including internal engineering and R&D functions, as well as customers and independent third parties.

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

Job Responsibilities:

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Drafts and edits letters, reports, and other documents.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
• Works closely with other administrative staff and supports other colleagues as needed.
• Any ad-hoc duties as assigned.

Requirements:

• At least 2-3 years of administrative experience, preferably in recruitment, HR, or talent acquisition.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task and meticulous to details
• A team player who can work independently
• Min diploma in any field

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Pick up of customer's items & delivery of goods to customers.
• Plan production scheudule & liaise with production team to ensure production schedule is align with delivery dates.
• Inspection of goods prior to delivery.
• Perform on-site servicing & installation of goods to customer's equipment.
• Report back to supervisor after each delivery trip about delivery status and customer's feedback/queries/requirements.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods (2-3 times a week).
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings.

This position will support scheme implementation which includes reviewing end-to-end processes, monitoring process indicators, managing public communication and stakeholder management.

Responsibilities:

Application Processing and Decision Making

· Process scheme applications, appeals and exceptional cases

· Propose recommendations for appeal cases and seek management’s approval

· Perform checks on points accumulated through active job search conditions

Verification and Due Diligence

· Verify supporting documents

· Conduct checks with external parties, including calling employers,

· contacting medical institutions, cross-checking with CPF Board and MSF on financial situations

Financial Management

· Perform grant disbursements

· Track actual employment status via CPF contribution post-disbursement

Stakeholder Engagement

· Support engagement with physical touchpoints, such as MSF SSOs, e2i career centres, Service SG centres

· Work with stakeholders to address queries and feedback

Process Improvement

· Identify and recommend solutions to enhance WSG's existing processes for improved efficiency and increased data accuracy

Performance Monitoring

· Support tracking of process indicators

Requirements:

• Awareness of various government initiatives related to manpower/training
• Good engagement and time management skills with experience in account/ project management and/or operational role
• Ability to establish and maintain effective relationships with stakeholders
• Good written and spoken communication skills

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.

• Salary : Attractive Remuneration + VB + AWS + Transport and Flexi Allowance
• Working Hours : 5 days’ work week, Shift Hours (7am to 4.30pm / 2pm to 11pm)

The role is responsible for monitoring and troubleshooting ticketing kiosks, coordinating with the Maintenance Team and station staff, and compiling and verifying fault data. The role includes assisting in software deployments, generating reports, and creating Work Orders in the Maintenance Management System (MMS).

Job Responsibilities:

• Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
• Perform remote troubleshooting on the ticketing kiosks if required.
• Coordinate and work with maintenance team and station staff in:

- Compiling fault data for ticketing kiosks and generating reports.

- Combining and rearranging data from source documents where required.

- Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.

• Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
• Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Support in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).

Requirements:

• Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).
• Possesses high accuracy in processing information.

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

EA License No. – 23C2060 |EA Registration No. - R2092390

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Job Purpose

You will be part of the team to provide casework and counselling services for families, with the goal for families to achieve healthy family functioning, and to deliver divorce support programmes and services to families who are affected by divorce, with the goal for families and their children to achieve stability and self-reliance.

Job Roles and Responsibilities

Casework & Counselling

• Part of the Intake & Triage Team to conduct intake assessments for new intakesto identify needs, strengths, and risks and make necessary referrals for clients.
• Conduct counselling for individuals, couples and families who are experiencing stress due to marital and family-related issues.
• Conduct case management for clients and case conferences with stakeholders.

Support Programme & Workshops

• Plan, review and facilitate groupwork intervention for parents and children.
• Facilitate premarital and divorce related programmes and workshops to help equip couples and parents with knowledge that enhance relationships and skills to cope with life transitions.
• Facilitate and supervise visitation access of divorcing/ divorced parents with their children and ensuring that the session carries on smoothly and safely for both the parent and children.

Supervision

• Provide programme and practice/clinical supervision to junior Counsellor/Social Worker and interns/ Family Life Educators to ensure programme fidelity and quality service delivery.

Research & Practice

• Contribute to quality practice and professional matters in agency.
• Engage in research to evaluate activities and identify service gaps.
• Facilitate internal training for team / service point

Networking

• Support networking and advocacy sessions with partners and stakeholders

Job Requirements

• Master Degree in Counselling or Bachelor Degree in Social Work (preferably with a recognised certification in Counselling)
• At least 5 years of relevant casework / counselling experience in counselling, social work, or related work involving family, parents and children, and have experience in conducting training and workshop
• Preferably accredited member of SASW or clinical member of SAC
• Will need to work half Saturday (Tues - Fri : 8.30 am - 6 pm and Sat : 1.30-6.30 pm)
• Comfortable in conflict management
• Able to work in multiple site but primarily based in East

Master Degree in Counselling OR Bachelor Degree in Social Work (preferably with a recognised certification in Counselling)

At least 3 years of direct relevant experience as counsellor or social worker, excluding internship or practicum or as voluntary staff.

Experience working with children, parents, couples, etc is an added plus.

Thank you for your application. We regret that only shortlisted candidates will be notified.

We are a wholesaler and Retailer (including online) of Children's Books and Toys.

Currently, besides our own online store, we are also selling locally via Shopee as well as Lazada.

Website: https://www.elmtreebooks.com

• Working Hours: Monday to Fridays
• Either AM (8.30 am to 1.30 pm) or
• PM (12.30 to 5.30 pm)
• or combination.
• (Min 5 Days a week)

Duties

• Enter Invoices / Bills / Products Details into Quick Books Online.
• Packing E Commerce Orders
• Upload product listings / images
• Related Administrative Duties - Filing
• Other ad-hoc duties as assigned

Requirements:

• Min O Level (or related experience would be considered)
• Work as a Team
• Friendly
• Good interpersonal communication skills

Please email to [email protected] and please provide the following information

Benefits:

• Basic $3500 - $4500 for L2 infra support engineer
• Basic $2500 - $2800 for L1 desktop support engineer
• 5-day work
• Great career progression
• Listed company

Job Scope (L2 Infra Support Engineer):

• Administer and configure infrastructure systems (e.g., Active Directory, data centers, telephony, video conferencing) and network devices (firewalls, routers, VPNs).
• Monitor system resources, ensure backups and disaster recovery plans are effective, and apply necessary patches.
• Provide technical support to local and overseas users while ensuring security.
• Liaise with vendors to ensure Service Level Agreements (SLAs) are met.
• Draft and maintain technical documentation (admin guides, user guides).
• Lead or assist in IT projects, and provide L1/L2 support.

Job Scope (L1 Desktop Support Engineer):

• Providing day-to-day Level-1 IT support to both local and remote users.
• Deploying and troubleshooting various devices including PC, laptop, copier, printer, smartphone, and IT peripherals like projectors and video conferencing equipment.

Requirements:

• Candidates with related experience in IT Infrastructure technical support experience will have added advantage.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Do you feel called to create an inclusive and supportive learning environment for children with diverse needs?

Join us and play an integral role in shaping young minds and enhancing family support through hands-on teaching and developmental support.

Join a team dedicated to empowering children with diverse needs, including those with mild autism, speech, and language delays. Work alongside in-house therapists and a close-knit team to deliver engaging, individualized education plans (IEPs) in small class settings with a focus on family-centered care.

What We Offer:

• Professional Development: Participate in ongoing training and mentorship in special education techniques.
• A Balanced Schedule: Full-time, Monday to Friday, 9:00 AM - 6:00 PM. Take advantage of a 1-hour lunch break.
• Location: Changi Road (nearest MRT: Eunos)

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Your Key Responsibilities:

• Individualized Learning Support: Implement and adapt IEPs tailored to each student's unique needs. Engage actively with students through personalized learning activities.
• Dynamic Classroom Leadership: Lead a vibrant, inclusive classroom using flexible teaching strategies and technology suited for varied learning styles and needs.
• Progress Tracking: Monitor academic, social, and behavioral progress for students, making real-time adjustments as needed.
• Collaborative Development: Partner with therapists and fellow educators to integrate therapeutic goals into the learning experience, supporting holistic development.
• Continuous Improvement: Participate in professional development to enhance your expertise in special education.

What We Look For:

• Strong interpersonal skills and the ability to communicate effectively with students, families, and multidisciplinary team members.
• A hands-on, adaptable approach to supporting diverse learning needs in a classroom setting.
• A commitment to ongoing professional growth and the willingness to adjust strategies to meet each child’s unique learning path.
• Physical stamina and resilience, necessary for active engagement and, when needed, to support students’ physical needs.

About Our Team:Become part of a team committed to shaping bright futures and empowering individuals through specialized support. As a team member, your energy, adaptability, and dedication make a meaningful impact in the lives of children and their families.

If you're ready to make a meaningful impact, apply today and start your inspiring journey with us!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

Job Description

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Qualifications

Please note that candidates that are able to work on weekends will be prioritised.

• Are a Singaporean Citizen or Permanent Resident (please note we cannot support Visas for this role)
• Have at least 1 year of experience working in a Customer Support role (Ideally in an in-house environment)
• Are willing to work from the office (please note that during your probation period (3 months), you’ll need to work in our SG office for 5 days a week).
• Have excellent verbal and written English. Additional language skills (Mandarin, Cantonese, Hindi, Thai, Malay and Vietnamese) are always a plus!
• Are flexible. While you’ll be able to plan your own schedule to a certain degree, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• Have a razor sharp attention to detail. Can multitask and take responsibility in challenging, high pressure situations.
• You hustle. And hard.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.